Flights to Toronto

Cons: We got off an hour and a half late as there was an audio technical problem.

Pros: slightly more roomy than most carriers

Cons: since it was a Friday during Lent, there could have been non-meat options on the meals. One lunch and one supper offered only chicken and beef both times.

Pros: Friendly crew

Cons: Crumbs still on my seat when I boarded

Pros: Very friendly ground service staff member, lovely to be transferred to an earlier flight and my seating request was granted, flight service was also excellent.

Pros: The crew members were nice!

Cons: Idk the fact that we sat in the airplane for over 40 min after landing since there weren’t any gates to get off...

Pros: crew was great, seating perfect!

Cons: We need to stop turbulence, it freak me out.

Pros: Everyone was friendly and cooperative from ticket counter to flight attendants

Cons: Nothing at this time

Pros: Customer service from SFO to YVR. The BNE to YVR customer service wasn’t good when I came, particularly from the Brisbane airport staff, but going back, it was great.

Cons: Better food, otherwise good

Pros: Staff were ok.

Cons: Flight was 3 hours delayed but they delayed it 30 minutes at a time. Giant lines to board, poorly organized. Flight overbooked. Finally we were seated and they announce another 30 min delay because the “casseroles” weren’t hot. Flight attendants were clumsy and dropped ice on my head. Tiny seats.

Pros: It was canceled

Cons: They didn't offer any compliment food, no water to wash hands in bathroom (had to ask for sanitizer), staff seemed grumpy

Pros: nothing

Cons: i lost my fly because kayak send me to another page to buy the ticket ant that page was a scam never book whit kayak use expedia

Cons: plane parked too far from main terminal. long bus ride delays arrival time.

Pros: MU had been terrible on this trip. My flight MU544 was delayed from 00:55am to 12:10pm due to weather in Shanghai as they said. This made me miss my next flight to HNL. Next day i’m flying to LA and hotel they put me in in shanhgai was terrible :(

Cons: Could be honest about delay cause. Could put stranded passengers in better hotel rooms and not make strangers share a room. Could send bigger van so everyone and their luggages fit. (I have pics of packed van)

Pros: Everything was normal, nothing amazing

Cons: Food, the didn’t have vegetarian options and everything was in chinese

Cons: The WiFI did not work the whole flight.

Pros: Crew kept us informed about delay

Cons: Deplaning slow

Pros: lots of movies, surprisingly comfortable seat, awesome crew

Cons: all the on board meals had gluten :(

Pros: Request for supply of earplugs was kindly met. Cabin crew were attentive and friendly. Food was some of the best I have ever eaten in Economy.

Cons: Check-in staff at EWR were abrupt to the point of rudeness. Did not feel valued as a customer.

Cons: No delays

Cons: On the choice of audio entertainment, it uses Stingray which, just like radio broadcast for each category with no choice of album for personal preference, kind of disappointed. I like the previous menu with album choices.

Pros: Air Canada business class is superior comfort.

Pros: Crew was excellent. Thank you Sohiwe

Pros: Comfortable seats and good support from crew.

Cons: Entertainment options were very limited.

Cons: The check in counter could open earlier. The line up was long. Our flight leaves at 0210 to Nanjing while the flights to Beijing leaves at 2:30 yet the check in counter open earlier than ours.

Pros: Wonderful seat in first class. Good crew. On time departure and early arrival.

Cons: The food was skimpy and not interesting.

Pros: The price was amazing and the hard product is decent for what you pay.

Cons: Food and entertainment could use improvement.

Pros: MU had been terrible on this trip. My flight MU544 was delayed from 00:55am to 12:10pm due to weather in Shanghai as they said. This made me miss my next flight to HNL. Next day i’m flying to LA and hotel they put me in in shanhgai was terrible :(

Cons: Could be honest about delay cause. Could put stranded passengers in better hotel rooms and not make strangers share a room. Could send bigger van so everyone and their luggages fit. (I have pics of packed van)

Pros: I’m a vegetarian, they made it easy with the online ticket note. I appreciated the thoughtfulness.

Cons: Small leg room but plenty of overhead space for luggage. Don’t forget you can only have 5kg of personal item and 10kg of carry on luggage. Not many people follow the rule but they will make you pay. I paid for heavy checked bag and still had to take items out... not sure if that’s just me!

Cons: Flight was delayed by 4.5 hours but they did not make any announcements on the PA. In fairness, they provided a meal voucher and partial refund o. The spot.

Cons: plane parked too far from main terminal. long bus ride delays arrival time.

Pros: Crew was very efficient and boarding was easy.

Cons: The flight was late.

Pros: Friendly crew. Nice plane.

Cons: Can’t think of any complaints.

Pros: No extra fees for baggage and professional flight attendants.

Cons: Seats were too close in economy as in most airplanes.

Pros: Everything

Cons: No wonder they are one of the best airliner