Flights to Toronto Pearson Intl

Pros: On time departure and landed a little early

Cons: Seats should recline more More food options

Pros: Nothing

Cons: Not having so many delay and not seating on a plane for over an hour to take off.

Pros: Crew was ok

Cons: UA won’t let you print your boarding pass if you don’t have carry on bags, even though they ask you this because they don’t believe you!!! They make a ground staff check then they issue you boarding pass!

Pros: Getting home.

Cons: It was an older airplane. For a long flight from Montreal to San Francisco, a plane with more room would be more humane. People were lined up for the bathrooms most of the trip since could not use the small first class bathroom. If one wanted a meal, it was one you had to pay for. Broken monitor

Pros: The flight delayed over 2 hours and there is no faculties to help my transferring. No one took care of my hospitality

Cons: Allow the passenger to watch the video and listen the audio as long as the entertainment system is on. I was asked to take the ear piece out before landing so I couldn’t hear the audio of the end of the movie.

Pros: Very comfortable seat. Excellent service.

Cons: Food

Pros: My mother missed her flight from Shanghai international Pu airport to Harare yesterday due to language barrier. And we requested for her to be put on the next flight. Only to be told with Ethopian Airline to pay $US1850 for a one way flight which was more expensive than itinial flight. She slept at the airport weeping not knowing who and how to contact anyone in a foreign country and noone cared. Instead we were told to pay the 1850 or else she would be stuck for more days at the airport

Cons: I would like a refund

Pros: Crew was very helpful and friendly. Seats are a little bit too small with a little bit not enough room side to side and front to back.

Cons: Seat size would be my only complaint.

Pros: Overheard storage is good

Cons: Seat cushions could be more comfortable

Pros: Tickets at good price.

Cons: I paid for the seats (thru justfly), but no seat for the second leg of our return trip were reserved for us. I also wanted to change seats (online, few days before the flight) but couldn’t. I asked China Eastern staff members at the airport and no one was willing/able to resolve my complaint.

Cons: Flight delay was a pain from LAX to Nanjing.

Pros: Very nice crew!

Cons: Was almost three hour late...

Pros: Good Flight

Cons: 1.5 hr delay in aircraft while waiting for Take off Slot No Coffee (hot drinks) or Alcahol (wine, scotch) on flight

Pros: Food, landing, departure. Wonderful aircraft

Cons: N/a

Pros: Crew was good. Flight was on time. This was a newer plane

Cons: it was great

Pros: no!

Cons: They need to smile and respect the passengers

Pros: Very good

Cons: Very good

Pros: Delay

Cons: Don't delay

Pros: The crew were busy but very attentive

Cons: I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones.

Pros: Tickets at good price.

Cons: I paid for the seats (thru justfly), but no seat for the second leg of our return trip were reserved for us. I also wanted to change seats (online, few days before the flight) but couldn’t. I asked China Eastern staff members at the airport and no one was willing/able to resolve my complaint.

Pros: Comfortable and great online movies and TV.

Cons: Staff was not very helpful!

Pros: You get what you paid.

Cons: Everything

Pros: Aircraft

Pros: The flight delayed over 2 hours and there is no faculties to help my transferring. No one took care of my hospitality

Cons: Flight was delayed for 2 hours without advance notice. For a 4:30 am flight. Passengers were already at the airport around 2am. Only to depart at 6am. No sleep. No food and very uncomfortable. Would be better to give heads up ahead of time

Cons: Entertainment system needs the ability to have closed captions in English. It’s in Chinese all the time—can’t even turn it off. The sound system is very poor so captions would help.

Pros: The food was very good.

Cons: The amenities and how i was treated was poor. They cater to Chinese people only. Will not fly again.

Pros: Hardware was excellent. One of the most comfortable First Class seats for sure.

Cons: CX first class is designed more for individual travelers so for couples who want to sit beside one another there will be an aisle in between them. The Boston BA lounge is horrific and depressing so it should be avoided.

Pros: Service, food, excellent. Most of all, the new entertainment system & window in bathroom!

Cons: 1. Business class crew stomped around the cabin, making it noisy, and woke me up constantly. 2. Gallery is very loud and badly situated in business class. 3. Chair itself is old & although it’s lie-flat, makes a very uncomfortable night’s sleep.

Pros: no!

Cons: They need to smile and respect the passengers

Pros: Great crew, but I didn’t really like the Economy Premium seat. Eva Economy I thought was better.

Pros: Nothing much good to say about this flight

Cons: They were rude and cater to Chinese... didn't give me the proper documents. Took forever until i found a helpful Thai to determine documents that should've been given to me at gate. Even tho i had business class on the first leg, they wouldn't let me in the lounge for the layover...

Pros: The food was very good.

Cons: The amenities and how i was treated was poor. They cater to Chinese people only. Will not fly again.

Pros: The entertainment system was good.

Cons: We have a 4 month old and we were the first ones to check in but all bassinet seats were booked. No one was even using them for bassinets. Not sure if they paid extra for those seats to have leg room but we had to hold the baby for 15 hours. They couldn’t do anything for us.

Pros: The crew was very professional and the flight was on time

Cons: The check in counter opened at 6am but my flight was at 7:30am. So it was very rush. Hope they can start check in earlier.

Pros: Seat was not comfortable

Pros: Been flying CX for years and for some reasons this time all the staff members were excellent. From ground to air crew everyone was well informed, nice and helpful. Another surprise was the vegan meal I ordered. Airplane food in general is disgusting, but this time the vegan meal was delicious.

Cons: Flying out from JFK is a nightmare, we had to wait for 40 mins on the runway. Not sure if airlines can actually improve that?

Pros: no!

Cons: They need to smile and respect the passengers

Cons: not much choice in the movie selection

Cons: Everything was excellent

Pros: My flight had plenty of leg-room and I was able to sleep for 2/3 of the 12 hou flight

Cons: The plane was on the cold side an I only packed for the tropics. None of the phone chargers in my row worked

Pros: Crew is nice and helpful.

Cons: Seats are distinctly too small in both directions.

Pros: Crew is friendly and helpful.

Cons: Seats are distinctly too small in both directions.

Pros: The crew was very professional and the flight was on time

Cons: The check in counter opened at 6am but my flight was at 7:30am. So it was very rush. Hope they can start check in earlier.

Pros: Cabin smelled nice

Cons: More languages spoken

Cons: Long wait at ticket counter before allowed to check-in, should allow check-in more than 2 hours before flight time. Also, boarding was late.

Pros: Some of the staff who speak Korean were very nice, but most of the staff were smiling at me when I asked them questions in English, but they were not very friendly. Also, it was hard to get on the plane because the seats were too narrow and uncomfortable.

Pros: Seat was good and crew was ok as well.

Cons: There is bolloywood movies at all, should consider.

Cons: Vegetarian food is terrible. Also no variety

Pros: Crew is nice and helpful.

Cons: Seats are distinctly too small in both directions.

Pros: Crew is great in every way.

Cons: Seats are way too small.

Pros: god food and movie selection.

Pros: Delay

Cons: Don't delay

Pros: Crew are friendly

Cons: Flight was late, seat tray was dirty, and entertainment system hard to use.

Pros: Check in counter was helpful and friendly

Cons: Better enforcement of 1 carry on @ 7kg. Saw some people with a carry on luggage, a fully stuffed backpack and a reuseable bag... 3 bags??!!!

Pros: The flight delayed over 2 hours and there is no faculties to help my transferring. No one took care of my hospitality

Pros: Tickets at good price.

Cons: I paid for the seats (thru justfly), but no seat for the second leg of our return trip were reserved for us. I also wanted to change seats (online, few days before the flight) but couldn’t. I asked China Eastern staff members at the airport and no one was willing/able to resolve my complaint.

Pros: The crew was helpful.

Pros: Overheard storage is good

Cons: Seat cushions could be more comfortable