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Hotels near Juneau Intl airport

Hotels near Juneau Intl airport

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Juneau Intl (JNU) - Juneau, AK, United States
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Best hotels near Juneau Intl airport

Cleanliness
9.8
Comfort
9.7
Location
9.8
Services
9.7
Staff
9.9
Overall 9.7 Excellent
Based on 45 reviews
Cleanliness
9.8
Comfort
9.7
Location
9.8
Services
9.7
Staff
9.9
Cleanliness
10.0
Comfort
10.0
Location
9.7
Services
10.0
Staff
10.0
Cleanliness
9.9
Comfort
9.8
Location
9.8
Services
9.6
Staff
10.0
Cleanliness
9.5
Comfort
9.0
Location
9.5
Services
9.5
Staff
9.5
Cleanliness
9.2
Comfort
9.6
Location
10.0
Services
9.6
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
7.5
Staff
10.0

Excellent 8.0
Pros: Breakfast and host/guest camaraderie excellent.
Cons: Just didn't love the shower or the ambient room temperature--very minor drawbacks.
Excellent 10.0
Pros: friendly family
Excellent 10.0
Pros: Linda was warm, funny, engaging and very helpful in suggesting activities and places to visit during our Juneau stay. She was also very accommodating with our pescatarian diet, her breakfasts were absolutely healthy and delicious - and oh the variety - so many dishes and hearty portions. What a joy is was to meet her and Mark, they both went way over normal standards to see if there was anything we needed. The atmosphere of the historic home was like stepping into your grandmother’s home - toasty warm, lots of board games, books, comfy chairs you could just sink into. We would absolutely recommend the Alaska State Capitol Bed and Breakfast to anyone looking for a lovely home-away-from-home experience.
Cons: Not a thing.
Excellent 10.0
Pros: We absolutely loved our stay in Alaska Capital B&B! We were traveling in Alaska for 2 weeks and it was by far the best place we stayed. Linda and Mark really go above and beyond to make this a warm and inviting place to come home to. The breakfast is absolutely outstanding. Definitely worth another visit!
Excellent 10.0
Pros: Built is 1906 the facilities are a bit more rustic than a first class hotel, but really, they were part of the charm and character of a beautiful old home. The cost was fitting with the area, and the entire place was like a museum with indoor plumbing and TV's in every room. Besides where else can you see a momma bear and cub in the street outside the front door?
Excellent 10.0
Pros: This is where you come to stay and feel like family. We really enjoyed the family style breakfast. Sitting and listening to the stories of different travelers was fun and interesting. We had the best experience and plan on returning soon
Cons: Nothing
Excellent 10.0
Pros: This place is absolutely amazing. The breakfasts are spectacular, the other guests were friendly and we had good conversations. Our hosts were very very friendly and informative, the place is adorable and comfortable.
Cons: It was all great.
Excellent 10.0
Pros: The breakfast is out of this world, the positive energy you feel from the moment you walk in, story telling about travels with others during morning breakfast, Linda's cookies are amazing, everything here is perfect. Linda & Mark are the best host we have ever had. You have got to stay here!
Cons: There is nothing to dislike, it is impossible to dislike anything here. Linda & Mark are the BEST!
Alaskas Capital Inn Bed & Breakfast - Juneau
Rated no. 1
9.7
Excellent 9.7
Based on 45 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.6
Facilities
10.0
Location
8.7
Overall
10.0
Overall 8.8 Excellent
Based on 72 reviews
Cleanliness
8.9
Comfort
8.6
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
8.5
Location
8.6
Services
7.9
Staff
8.5
Cleanliness
8.8
Comfort
8.6
Location
8.6
Services
8.4
Staff
8.8
Cleanliness
9.3
Comfort
8.6
Location
9.3
Services
8.2
Staff
8.6
Cleanliness
8.8
Comfort
8.4
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.8
Comfort
8.1
Location
8.1
Services
7.5
Staff
8.1

Excellent 8.0
Cons: "Bed Tax" added $20/night to bill. This should be listed up front on your site.
Excellent 10.0
Pros: They sent breakfast to the room every morning because of COVID, pancakes and bacon but they were good. Right next to a city bus stop which we used to get downtown and to the glacier. They were super nice and accommodating. The suit was a game changer with a toddler as we had a place to hang out after he went to bed.
Cons: The tub drain was broken so we had to keep the water running while my son took his bath.
Excellent 10.0
Pros: Good location, local transportation, comfortable bed, helpful staff
Excellent 10.0
Pros: Location, linens and pillows, friendly staff, and breakfast.
Excellent 10.0
Pros: Staff were very friendly and helpful. Breakfast was good.
Excellent 9.6
Pros: The continental breakfast
Cons: I liked everything
Excellent 10.0
Pros: The shuttle was convenient and took us downtown as well as to and from the airport. We were able to ride the city bus to within a mile and a half of Mendenhall Glacier.
Excellent 10.0
Pros: Was close to the airport but quiet. Grounds were beautiful. Nice room and comfy bed. The counter help was more than accomodating when we arrived an hour and a half early before check in with our luggage.also had a courtesy shuttle to get around!
Cons: Parking was tight when we got there late at night
Excellent 10.0
Pros: Front desk was very helpful, she was super friendly! Great experience.
Cons: Not enough parking
Excellent 10.0
Pros: The staff, shuttle drivers, room comfort and how close the hotel was in relation to the airport.
Cons: I couldn't shower do to being disabled and unable to lift legs over side of tub.
Excellent 10.0
Pros: The staff was very friendly, helpful and attentive to all my needs. I will stay here every time I fly to Juneau. Thank you for all the big and small things you did for me during my stay.
Cons: I am an elder and disabled. It would be nice to have a walk in shower as I cannot lift my legs over a tub. The meals made off property took a little long to arrive the first night. However, breakfast was ready and quite good.
Excellent 10.0
Pros: Staff and room
Excellent 10.0
Pros: The most comfortable beds in Juneau. Shuttle service is always accommodating. Never been disappointed!
Excellent 10.0
Pros: Location
Cons: No
Excellent 10.0
Pros: Very comfortable bed; friendly, helpful staff; very clean; shuttle service from airport. It had everything we needed!
Excellent 9.4
Pros: The hotel provides a lot of good amenities like Free WiFi, comes with complementary continental breakfast and 24/7 shuttle to the airport as well as a shuttle that runs every two hours to the downtown area of Juneau, AK. The staff was courteous and helpful.
Cons: The location of the hotel is far from downtown Juneau, AK - which is where most of the good restaurants and attractions are.
Best Western Country Lane Inn - Juneau
Rated no. 2
8.8
Excellent 8.8
Based on 72 reviews
Details
Reviews

Cleanliness
9.6
Comfort
9.4
Location
9.0
Services
9.0
Staff
9.2
Overall 9.0 Excellent
Based on 31 reviews
Cleanliness
9.6
Comfort
9.4
Location
9.0
Services
9.0
Staff
9.2
Cleanliness
10.0
Comfort
9.4
Location
8.8
Services
9.4
Staff
10.0
Cleanliness
9.3
Comfort
9.3
Location
8.7
Services
8.7
Staff
8.8
Cleanliness
8.8
Comfort
7.5
Location
8.8
Services
7.5
Staff
7.5
Cleanliness
10.0
Comfort
9.8
Location
9.5
Services
9.5
Staff
9.8
Cleanliness
10.0
Comfort
10.0
Location
9.6
Services
9.6
Staff
9.6

Excellent 9.0
Pros: Location is perfect for travelers. Awesome rooms, breakfast options, unique and stylish hotel.
Cons: Not a fan of the breakfast area being closed still, but who would be? I guess some places are still doing this Covid thing.
Good 6.0
Pros: Location good. Easy parking. Even though the breakfast was boxed due to COVID it was good. Food was warm and the servings were generous. Large towels.
Cons: Light from the hallway shines in room. Carpet old and worn out.
Excellent 10.0
Cons: The ambience...& whirlpool bath...very tasty blueberry pancakes!
Best Western Grandma's Feather Bed - Juneau
Rated no. 3
9.0
Excellent 9.0
Based on 31 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.6
Facilities
9.3
Location
9.4
Overall
9.3
Overall 8.5 Excellent
Based on 90 reviews
Cleanliness
8.9
Comfort
8.6
Facilities
9.3
Location
9.4
Overall
9.3
Cleanliness
9.2
Comfort
9.2
Location
9.8
Services
8.8
Staff
9.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.7
Comfort
8.3
Location
9.2
Services
8.0
Staff
8.3
Cleanliness
8.5
Comfort
8.0
Location
9.5
Services
7.8
Staff
8.3
Cleanliness
9.2
Comfort
9.1
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
8.8
Comfort
8.6
Location
8.9
Services
8.4
Staff
8.5

Excellent 8.0
Pros: Staff
Cons: Room was too noisy
Excellent 9.0
Pros: Hot tub on the roof!
Cons: Parking, little to none.
Excellent 8.0
Pros: Comfortable beds... good service... but no elevator... enjoyed the roof hot-tub...
Cons: No elevator
Okay 5.0
Pros: Location is great. They did a pretty good job converting an old building into a more modern, boutique style hotel. The roof top hot tubs are amazing.
Cons: The rooms are TINY, which is ok given the age of the building. BUT we found small glass shards in our bed sheets, and after sleeping for a night, also found a large blood stain near the foot of the bed. The front desk staff not only never wore masks as Alaska Covid cases rise, but they also only offered us 10% off given the blood and glass, on a room that in my opinion was already $150 too expensive given the quality. Also- the hotel has no elevator. So don’t pack heavy bags.
Poor 1.0
Pros: Only the location. The superior king room was very over priced at $375 a night. Room was noisy and next to kitchen/lobby. Breakfast was almost non existent. Coffee not warm. Only one chair in tiny room was merely. Room with small window opened to wall, vent, concrete
Cons: The superior king room was very over priced at $375 a night. Room was noisy and next to kitchen/lobby. Noise started at 6am and went until after 10pm. Breakfast was almost non existent. Coffee not warm. Only one chair in tiny room and it was metal. The room with only a small window faced another building with vents etc. You could not even see any sky to see what the weather was. Staff was not especially friendly considering their wonderful welcome website.
Mediocre 2.0
Pros: Good location
Cons: Rooms small, not enough places ro put luggage. Manu rooms look out on wall of building next door a few inches away
Excellent 10.0
Pros: I discovered the SilverBow two years ago and couldn't wait to return to Juneau to stay there. It was the perfect blend of quirky, stylish and comfort. Every detail has been considered. Wonderful hospitality. The location can't be better.
Cons: The only issue was that my room faced the street, so at 2am after the bars closed things got noisy.
Silverbow Inn Hotel & Suites - Juneau
Rated no. 4
8.5
Excellent 8.5
Based on 90 reviews
Details
Reviews

Cleanliness
9.1
Comfort
8.8
Facilities
9.0
Location
8.5
Overall
9.0
Overall 8.4 Excellent
Based on 107 reviews
Cleanliness
9.1
Comfort
8.8
Facilities
9.0
Location
8.5
Overall
9.0
Cleanliness
9.0
Comfort
8.9
Location
8.5
Services
8.6
Staff
8.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.2
Comfort
8.6
Location
8.4
Services
8.3
Staff
8.4
Cleanliness
9.1
Comfort
8.9
Location
8.2
Services
8.0
Staff
8.2
Cleanliness
9.2
Comfort
9.0
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
9.2
Comfort
8.9
Location
9.1
Services
9.1
Staff
8.6

Excellent 8.0
Pros: Nice room with kitchenette. Convenient location.
Cons: I had difficulty extending my stay y a day when my ferry out of Juneau was delayed. It took 3 times for them to get it right
Excellent 8.0
Pros: clean friendly, close to airport
Excellent 9.0
Pros: Everything except internet.
Cons: The Wi-Fi connected fine, but there was no internet. While this may have been an issue with the ISP, it should not last multiple days.
Excellent 10.0
Pros: The hotel was extremely clean and the rooms were very comfortable. The staff quite helpful. I wish we had stayed here for our whole trip, instead of wasting so much money at the hotel downtown. The hotel is extremely convenient to the airport. We will stay at Aspen Suites again.
Cons: Nothing
Mediocre 2.0
Cons: You can in theory be an excellent hotel. But if your internet is bad, despite everything else, then by default, your hotel is bad. That is the case here. The internet was so terrible that in reality, there was no internet at all - it was that bad.
Excellent 10.0
Pros: Good location, nice to have a full sized fridge.
Cons: The lobby being closed over night and in the morning was unexpected - no coffee for our early morning departure!
Excellent 10.0
Pros: Air conditioning was really nice, location was quiet no traffic noise.
Cons: No
Good 7.7
Pros: Open room. Small kitchenette with fridge. Nice bed. Flat screen tv. Wifi.
Cons: Do not provide room service (change/fix room and no new towels) except once a week.
Aspen Suites Hotel Juneau - Juneau
Rated no. 5
8.4
Excellent 8.4
Based on 107 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.8
Facilities
7.5
Location
8.8
Overall
7.7
Overall 7.7 Good
Based on 560 reviews
Cleanliness
7.9
Comfort
7.8
Facilities
7.5
Location
8.8
Overall
7.7
Cleanliness
7.8
Comfort
7.5
Location
8.8
Services
7.1
Staff
8.6
Cleanliness
8.6
Comfort
8.0
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
7.9
Comfort
7.8
Location
8.8
Services
7.1
Staff
8.5
Cleanliness
8.0
Comfort
7.8
Location
8.9
Services
7.2
Staff
8.4
Cleanliness
8.0
Comfort
7.8
Facilities
6.0
Location
8.9
Overall
6.0
Cleanliness
7.2
Comfort
7.4
Location
8.8
Services
6.8
Staff
8.2

Excellent 8.0
Pros: Amazing location!
Cons: Not a huge problem but the carpet had a slight odor.
Good 6.0
Pros: I liked the fact that this was within walking distance of downtown. They also were able to accommodate a 130am check in because we came on the ferry.
Cons: The walls were really thin, so it was pretty loud at night. It also had one of the smallest bathrooms I think I've ever seen in a hotel. The cable TV didn't work.
Excellent 8.0
Pros: Great location, food and liquor store around the corner.
Cons: Can be noisy lat night outside the rooms.
Excellent 9.0
Pros: every one very friendly & helpful
Cons: no
Excellent 8.0
Pros: The Driftwood is a routine 3-story motel. It is inexpensive with a good location, within walking distance of the main sights of Juneau. The rooms are adequate, typical of a routine motel. Seating and lighting both were poor, also typical of a routine motel. The room décor was a little run down, but the room was clean. You get what you pay for. If all you need is a minimal room for sleeping and do not plan to be in it for any extended period otherwise, it is a good buy. It has free shuttle service to and from the airport. Breakfast is not included.
Cons: Chair, lighting.
Excellent 8.0
Pros: The airport shuttle is a big plus and the price is a good value!
Cons: It could use an elevator. And probably an upgrade fairly soon.
Okay 5.0
Pros: I like the location. Easy to check in late
Cons: I found the staff's treatment of me to be offensive.
Okay 4.0
Cons: The toilet was stained. The room was very hot with only a fan to cool it.
Excellent 9.0
Pros: The staff was vary nice and helpful. The shuttle from the airport to ferry helpful. Positive experience
Cons: No
Excellent 10.0
Pros: It is conveniently located near nice walking areas, restaurants and a large grocery store. The room was clean and fairly modern.the staff was friendly and efficient.
Excellent 9.0
Pros: A standard room (or at least the standard room we got) had a queen bed and a twin bed. They were very accommodating with scheduling airport shuttles.
Excellent 8.5
We stayed their for three nights. The room was very nice and bed very comfortable. The bathrooms little small but well maintained. The room had very good view. The hotel provide free shuttle from Air port and has powerful WiFi. The hotel is well located as all important places were at walking distance. The staff very helpful and ready to serve at all time. The coffee at reception was very tasty. I discovered only two hotels in Juneau that offer shuttle service for the ferry. Staff was really helpful and friendly. Our shuttle van driver was superb! This hotel is in a great location that makes for walking distances to most downtown destinations. The room was dated needing to be updated. This is not the hotel for you if you desire luxurious facilities. As I state often in my reviews, my end goal for traveling is not staying in hotels. I would definitely stay here again.
Excellent 9.0
Pros: Location
Cons: There was no breakfast but there was a good restaurant next door.
Excellent 8.0
Pros: Good price for Juneau. Next to a great breakfast lunch restaurant.
Cons: Not that close to the main drag. On the other hand, it was pretty quiet
Okay 4.0
Pros: It was close to the conference center.
Cons: Extremely noisy. Strong odors. It appeared that drug deals were taking place.
Excellent 8.5
Pros: Good location, pretty basic but nothing was really lacking. Price seemed kinda high but that's more Juneau as a whole vs this one particular location. Shuttle service was a nice bonus. Overall a pretty good place to stay - the smaller suite would be good for a group or family as well.
Okay 5.7
Pros: Nice, clean, no frills and centrally located.
Cons: You have to make sure to follow up on all requests. Staff is not really on top of things and they get very easily distracted. Had to remind the front desk five times about a morning shuttle and still didn't get it down.
The Driftwood Hotel - Juneau
Rated no. 6
7.7
Good 7.7
Based on 560 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.3
Facilities
7.2
Location
8.4
Overall
7.2
Overall 7.5 Good
Based on 72 reviews
Cleanliness
7.9
Comfort
7.3
Facilities
7.2
Location
8.4
Overall
7.2
Cleanliness
8.0
Location
8.0
Overall
8.0
Staff
10.0
Value for money
8.0
Cleanliness
4.0
Location
8.0
Overall
4.0
Staff
2.0
Value for money
2.0
Cleanliness
7.8
Comfort
6.7
Location
8.4
Services
6.7
Staff
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.8
Comfort
8.5
Location
9.0
Services
8.5
Staff
9.4
Cleanliness
7.9
Comfort
6.4
Facilities
7.0
Location
7.8
Overall
8.0
Cleanliness
7.2
Comfort
7.2
Facilities
7.0
Location
7.9
Overall
8.0
Cleanliness
8.1
Comfort
6.9
Location
8.8
Services
7.5
Staff
8.0

Excellent 9.0
Pros: The shuttle was what we needed and they came through.
Cons: The beds could be replaced, they were very uncomfortable.
Excellent 8.0
Older hotel, with older beds. Definitely had that old smell, but excellent staff that were friendly and welcoming. Great fridge, small microwave and table. Very good for our needs. 5 miles from Mendenhall.
Excellent 9.0
Pros: Nice rooms. Nice people, front desk, housekeeping. Close to our children’s home
Cons: Disappointed the pool was under maintenance but we understand
Okay 4.0
Pros: Proximity to the airport
Cons: I purposefully booked this facility because it advertised a swimming pool. Our 13 year old grandson accompanied us on a 10 day vacation. He was very disappointed when we were informed upon arrival that the pool was closed for repairs. We were given no date to expect the repairs to be completed. Our room was extremely dated with harvest gold bedspreads and curtains. There was no air conditioning so we needed to leave our window open at night. There was a fan standing in the corner. We would be awakened during the night by cigarette smoke wafting into the room or by delivery people talking outside our window at three in the morning. There were limited electrical outlets for our use. We requested additional pillows for sleeping and were told there weren’t any. The second time we asked we were provided with one extra pillow. The bed mattresses were extremely uncomfortable. The room and bathroom appeared very clean. There was no chipped paint or areas needing repair. The faucet handles were round and impossible to turn on or off with wet hands. We needed to use a hand towel to turn them on and off. We were very pleased with our maid service. She provided us with fresh towels, coffee and garbage disposal each day. We opted to make our own beds. The vehicle used to pick us up from the airport was rusted and the seats were torn and it was filthy inside. We ate breakfast at Mi Casa which was on site and my husband got food poisoning. The rates were very expensive and the service was marginal at best. We recommend eating at Donna’s restaurant down the street.
Excellent 10.0
Pros: Very nice clean rooms. Staff is friendly and helpful. Great location.
Good 7.0
Pros: We needed a shuttle to the ferry and with our large group they ran the shuttle 2 times and earlier to accommodate everyone.
Cons: It would be nice to have an earlier breakfast or at least to grab and go option for people who are leaving before breakfast hours.
Excellent 10.0
Pros: I was finally able to have an actual hot shower and the bed was comfortable
Cons: The room was soooooooo hot in summer time even with 2 fans
Okay 4.0
Door slamming, fighting, drugged out people. Fights in the hallway and parking lot all hours of the night.
Poor 1.0
Pros: Was close to airport
Cons: Was super itchy all night from the bedding or bed
Excellent 10.0
Pros: We were traveling during the coronavirus shutdown. We were able to get excellent meals delivered to our room from the hotel restaurant so we didn’t have to go anywhere to eat.
Excellent 9.0
Pros: Hotel employee at the front desk
Cons: The hot water went in and out in the shower
Excellent 9.0
Pros: Location very close to airport and on the bus line; also liked the free shuttle.
Cons: No
Excellent 8.0
Pros: Pool and hot tub
Cons: Internet was spotty in our room.
Excellent 8.5
Pros: The room was spacious and comfortable. Daily cleaning service was excellent.
Cons: No workout room.
Okay 5.6
Pros: Nothing special
Cons: The price was high even with discount
Okay 5.3
Pros: Good location, near Juneau Airport, rooms were clean
Cons: More expensive than Best Western next door, Best western had a good breakfast included with the price, Best Western beds were more comfortable, Best Western Staff more friendly and cooperative. We stayed one nice at Best Western and they had no rooms available the next night. So we stayed at Travelodge. Best Western was a much better value.
Travelodge by Wyndham Juneau - Juneau
Rated no. 7
7.5
Good 7.5
Based on 72 reviews
Details
Reviews

Cleanliness
7.7
Comfort
7.6
Facilities
4.0
Location
8.3
Overall
5.8
Overall 7.4 Good
Based on 251 reviews
Cleanliness
7.7
Comfort
7.6
Facilities
4.0
Location
8.3
Overall
5.8
Cleanliness
3.0
Comfort
3.0
Facilities
3.0
Location
3.0
Overall
4.0
Cleanliness
4.0
Comfort
4.0
Facilities
2.0
Location
4.0
Overall
4.0
Cleanliness
8.5
Comfort
7.8
Location
8.8
Services
7.4
Staff
8.3
Cleanliness
4.0
Comfort
4.0
Facilities
3.0
Location
4.0
Overall
4.0
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.6
Overall
4.0
Cleanliness
7.8
Comfort
7.9
Location
8.3
Overall
10.0
Services
7.2
Cleanliness
7.6
Comfort
7.8
Facilities
4.6
Location
8.4
Overall
5.3
Cleanliness
7.7
Comfort
7.7
Facilities
4.6
Location
8.4
Overall
6.3
Cleanliness
7.8
Comfort
7.7
Location
8.9
Services
7.4
Staff
8.0

Excellent 9.0
Pros: they picked me up at the airport and the next morning they dropped me off at the ferry.
Cons: no
Excellent 10.0
Pros: amazing stay
Excellent 10.0
Pros: Rooms were clean.close to 24 hrs store and places to eat.staff was friendly
Cons: No breakfast buffet
Excellent 8.0
Pros: They have shuttle service to/from the airport and ferry terminal. Also close to shopping and restaurants.
Cons: Road noise on the Egan Dr side of building.
Excellent 10.0
Pros: Location and convenience
Cons: Walls are a bit thin, but I always stay here. I like it
Good 7.0
Pros: The staff and the girl that checked me in. Haha 😄
Cons: The room was to cold and the room telephone didn't work.
Excellent 10.0
Great value for the money.
Good 6.0
Pros: Spacious room with plenty of storage! Convenient location for our planned visit.
Cons: The room was not clean upon our arrival! Housekeeping staff addressed our concerns in a timely manner! Front desk staff were minimally interactive.
Excellent 9.0
Pros: Close to restaurants in the area and they have a shuttle to the airport.
Cons: Road noise on one side of the building.
Mediocre 2.0
Cons: Room reservation was misleading advertise two beds and a sofa there was one bed and sofa sleeper
Poor 1.0
Pros: Booking.com is pathetic. Some Staffs are rude.
Cons: Local day staffs are very rude and not helpful at all.
Excellent 10.0
Pros: They cleaned every day.
Cons: No more breakfast
Good 7.0
Pros: Most of the staff were very nice
Cons: The shuttle driver was very nice to other passengers helping them with their bags while he did not offer to help me. Not the best way to finish my stay at the hotel
Excellent 9.6
If you have a rental car, this is the best spot in Juneau hands down. Clean, quiet, reliable, and free breakfast each morning! Stayed 7 nights and never had an issue. Awesome beds, friendly staff, and a safe, central location to explore hiking as well as downtown so long as you have a vehicle.
Good 7.0
Pros: Proximity to airport and shuttle service.
Cons: "Breakfast options" were meager.
Good 6.0
Pros: Nice hotel with a terrific breakfast and close to the airport. Shuttle service starts at 3am and is very convenient. The best is right across the street the Breeze Market. Great sandwiches & soups including chili with a wonderful bakery, lots of choices.
Cons: No heated pool or hot tub but hell you are in Alaska. They do have a freezer to hold your fish before your morning flight home. A huge plus!
Excellent 8.8
Location close to airport. Shuttle is reliable. You can ride the city bus to town during the week. Service more limited on weekends and Uber not typically available. Room was a good size and breakfast was basic but helpful.
Excellent 9.0
Pros: Very convenient to the fishing activities that we were pursuing. Not fancy but VERY CLEAN and well sanitized (we inadvertently walked in on the staff when they were cleaning our room for the day and they were wiping down ALL surfaces with disinfectant)
Cons: It was a great buy for what we were expecting. Nothing negative.
Excellent 10.0
Pros: Staff was exceptional, lose to McDonald's
Cons: No
Excellent 10.0
Pros: Friendly staff & breakfast
Okay 5.0
Pros: Easy to book a room
Cons: Traffic noise. Covid frontline.
Mediocre 2.0
Pros: It is close to the airport and has a shuttle.
Cons: The front desk staff at check in were rude, the towels were stained, and the light in the bathroom didn't work.
Excellent 8.0
Pros: Clean, relatively quiet, good breakfast bar (especially since Covid) and beds comfortable.
Cons: Several things didn't work.
Excellent 8.0
Pros: Comfortable beds, clean linens and nice breakfast bar. Also the shuttle bus to and from the airport was very convenient.
Cons: Needs updating but services were fine.
Good 6.0
Pros: The bed and pillows were probably the best I have ever had. Definitely for a Super 8 experience.
Cons: I don¿t want to say ¿Did not like.¿ But I think the check-in process was a bit ubsurd. Either not enough people or people or the process needs definite improvement. The check in process should never take 30 mins.
Good 7.0
Pros: Convenient location
Cons: Had to hold the toilet handle down for a long time to flush. The heat was stuck on high the whole 10 days so we had to keep the window open 24/7.
Poor 1.0
Pros: How cheap the rate was for a frequent guest room renter.
Cons: The staff are straight up rude as well as the acting manager.Both staff were so disrespectful and I really felt like I was only one getting singled out&was so uncomfortable with the stay i was willing to go check out a day early and just take the loss
Excellent 10.0
Good place near the airport. They have bus to sent you to the ferry free of charge.
Good 6.0
Pros: Close to the airport restaurant
Cons: It was clean.
Excellent 10.0
Within walking distance to airport, fred meyer, restaurants, right across from the Breeze Inn. Free shuttle to the ferry terminal or airport! Forgot my hoodie in the shuttle and the driver drove back out to the ferry before it left to bring it to me! Will be my hotel of choice when I stay in Juneau next.
Mediocre 2.0
Cons: THE HOTEL WAS CLOSED FOR RENOVATION
Mediocre 3.1
Pros: The hotel and the room at not the most clean and comfortable. But the whole experience could be improved if they get some personel with some social skills.
Cons: Location
Mediocre 3.4
Pros: Convenient location. Airport shuttle.
Cons: Worn out carpet. The sink didn't drain. No mini fridge or microwave.
Mediocre 3.7
Pros: Staff was helpful.
Cons: Felt old and not super clean. Beds were ok. I'll never stay there again.
Mediocre 2.0
Pros: Nothing. This is a truly terrible hotel.
Cons: Staff is rude and unprofessional. Waited for shuttle for over an hour while staff was lying to us on the phone saying he was in his way. Hotel is dirty. Triggered my wife's asthma. Staff appears to all be meth addicts. Avoid this place it is not worth it. Don't destroy your experience and impression of Juneau.
Okay 4.0
Pros: Run down , shabby. No ice machine Staff was a punk
Mediocre 2.8
Pros: location
Cons: Last year when we stayed it was dirty, rugs ripped, smelled, but it looked as if they were trying to clean it up--painting the walls and replacing the rugs. Yes, they painted the walls and replaced one carpet but it smelled, the rest of the rugs were filthy, towels shredded, tub dirty, bed dusty on top of headboard, drapes hanging of curtain rod, no grab bars to help on slippery tub. The safety door on the side entrance didn't close. Every day I had to redo my key, the window on the van had paper taped over the broken window, at least I thought it was broken--didn't use the van, ice machine broken not to be fixed as I was told the new owner was taking over the 1st of the month. The motel is in a good location and the prices are competitive so I hope the new owners are able to fix it up. I enjoyed using your services though to book the room, just wished the motel had been clean and safe.
Good 6.2
Pros: Shuttle service is great! If the shuttle can't get you some where the hotel will ay for a taxi for you. Close to the airport
Cons: Had to help the elevator door close by hitting it and is a lower quality hotel at 150.00 plus a night
Mediocre 2.0
Cons: Didn't stay. Booked 2 rooms in February. Confirmed reservation a few days before and everything was good. Showed up and they had given one of our rooms to someone else. They had nothing else available and there was no way we could have 7 people I'm 1 room for 10 days. Will NOT stay or book rooms there again. Really poor service and management.
Mediocre 2.5
Pros: Very expensive. Avoid Juneau at all cost.very greedy city.Especially the cab drivers Sitkas much nicer and a little cheeper and it has a great bus system
Cons: The greed
Good 6.0
Pros: Shuttle service & friendly staff.
Cons: No breakfast as advertised Shuttle service was more limited than advertised Stairwells needed vacuuming
Super 8 by Wyndham Juneau - Juneau
Rated no. 8
7.4
Good 7.4
Based on 251 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.7
Facilities
5.5
Location
8.5
Overall
6.9
Overall 7.4 Good
Based on 180 reviews
Cleanliness
7.9
Comfort
7.7
Facilities
5.5
Location
8.5
Overall
6.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
7.9
Comfort
7.9
Location
8.8
Services
7.2
Staff
8.5
Cleanliness
6.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
4.0
Cleanliness
8.1
Comfort
7.8
Location
8.6
Services
7.0
Staff
8.7
Cleanliness
7.5
Comfort
7.7
Location
8.3
Services
7.4
Staff
8.2
Cleanliness
7.7
Comfort
7.6
Facilities
4.9
Location
8.3
Overall
5.9
Cleanliness
7.7
Comfort
7.5
Location
8.3
Services
7.1
Staff
8.3

Okay 4.0
Pros: Breakfast was this location closes to downtown
Cons: The shower sucked made for people only 4 feet all. And the faucet did open all the way soon water presser
Mediocre 3.0
Pros: Room needs updating, room was hot and opening a window would have been noisy with street noise. Needs AC and refreshing.
Okay 4.0
Pros: clean. easy location
Cons: bar fight in the parking lot below our room at 2 a.m.!
Excellent 8.0
Pros: The property was nice , good location
Cons: Too warm
Excellent 8.0
Pros: The restaurant was outstanding, any of the eggs and pancakes at breakfast were good and for dinner we had four different things and they were all good but a special note was a clam chowder which was out of this world.
Good 7.0
Pros: Breakfast was basic, but good in this COVID age. The location was just outside of the downtown, situated just across from the water. It was very close to the foodstore and a great museum- Alaskan State Museum. The staff at the hotel was super accommodating to any needs we had.
Cons: The place was very dated, probably over 20 years. I understand that there are plans to begin updating, soon. Otherwise, our stay was very good.
Excellent 8.0
Pros: the staff was really nice. the room was large with lots of storage. it was comfortable.
Cons: the property was old. it was clean but worn. Nothing fancy which is fine. it would be great if the had a shuttle service from the airport. there were only 2 taxis running so we had to wait for over 2 hours to get a ride to the hotel.
Okay 5.9
I was placed next to the laundromat I could hear everyone talking all day and night from there break room. I checked out early they said I couldn’t get refund for second night even though I checked out by 9:30am because could not sleep with the chatter and laundry noise room 109 should not be used.
Excellent 9.0
Pros: Friendly staff.
Cons: No.
Good 7.0
Pros: Great location, it was clean and staff was friendly.
Cons: NO A/C and no screens in the windows.
Excellent 8.0
Pros: Room space.
Excellent 10.0
Pros: The view and warm welcome.
Cons: There should be an atm in the building, I wasn't able to leave the room and didn't have cash to leave a tip for room service. Also there should be a breakfast menu or times added to the menu so guests know when they can order.
Excellent 9.0
Pros: With all the cocos 19 shut downs the hotel and staff did an amazing, outstanding, over the top job! Hats off to everyone of them
Okay 5.0
Cons: The mattress was worn out. The shower didn’t drain so you would have 4-5 inches of water around your ankles. Then the last morning of my stay there was Zero hot water for a shower. The staff seemed to have dogs in the lobby. The tv wouldn’t
Excellent 10.0
Pros: Excellent customer service oriented staff, from GM to servers.
Good 7.0
Pros: Location would be good except all the road construction made it dificult to get to hotel. R
Cons: The room was huge but the tv was very small and difficult to see from the bed
Mediocre 3.0
Pros: nothing
Cons: not close to airport, no shuttle service to airport, noisy could not sleep! would never stay there again!
Okay 4.0
Pros: The location of the hotel was very good. The staff seemed very nice. We liked that there was a restaurant connected to the hotel.
Cons: The hotel has no AC system, and our room, which was on the bottom/ basement floor (under the main/ lobby floor), was like a little sauna, even with the fans they gave us. It's an old, out of date hotel. The hallway to the parking garage smells really bad.
Good 6.0
Pros: the location was good
Cons: My room was below ground level, there was no elevator down, and the room overlooked HVAC machinery .
Excellent 10.0
This is the place if you want a Friendly welcome, clean room and In house restaurant with Amazing food. Short walk to downtown and attractions. Museum next door was terrific. Great view of the water and an eagles perch ! Chris at the desk was the best! Wish I could have this experience every where I stayed but that may be asking too much. It is an older hotel that could use some updating but that didn’t matter to us Breakfast room service needs a lot of improvement. Very poor selection of breakfast foods and poor service and implement
Good 6.8
Pros: Comfortable bed. Clean bathroom. Nice large wood floored closet upon entry to keep all luggage in. Close location to downtown.
Cons: Very hot room. Only a thin pad and flat sheet on bed. Would have liked more bed linens. Dark room, outdated decor. I was very nervous about cleanliness but it looked good.
Excellent 10.0
Pros: I stay in Juneau almost every quarter, so I feel like I have a solid bench mark of the hotels available. This hotel does the trick and is slightly above average for the city. Staff was way above average with friendliness and incredibly accommodating.
Cons: The old school metal keys as opposed to the key cards.
Ramada by Wyndham Juneau - Juneau
Rated no. 9
7.4
Good 7.4
Based on 180 reviews
Details
Reviews

Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Overall 7.7 Good
Based on 10 reviews
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0

Good 7.0
Pros: Convenient location to airport and ferry terminal. The shuttle service was essential and very appreciated as I had extra luggage for this trip.
Cons: Shuttle service hours are limited, especially under winter hours. As this was my first trip to Alaska, I didn't know any of this. My plane got in very late and I couldn't use the shuttle and no taxis were available so I had to walk from the airport to the hotel with my very large checked bags (100 lbs total) at 12:30 a.m. I encountered 3 people under the influence of something that heckled me but, fortunately, didn't seek to cross the road to my side and further harass me. On my return trip, the ferry experienced operational delays such that we got into the Juneau terminal at 2:30 a.m. (supposed to have arrived @ 8:30 p.m. the prior evening) and, once again, the only option was to seek out a taxi. Fortunately, the taxi companies do monitor ferry traffic and make transport readily available so I only had to wait about 30-40 minutes for a cab ride.
Okay 4.0
Pros: location and price
Cons: room was not clean, vending machines didn’t work
Mediocre 3.0
Pros: Location was great. The size of the room was nice.
Cons: Our last night there, there was a water leak from the unit above us and water was free-flowing through the light fixture in our bathroom. We called the front desk and they sent a maintenance man. He took one glance in the bathroom and said he'd be back after checking upstairs. Never heard from him or any staff again. We used bowels and the ice bucket and towels on our own to clean up and contain the leak. The room also had a smoky, musty smell, and we didn't have maid service the entire time we were there.
Okay 5.0
Pros: Good shuttle service n checkin service
Cons: Cleanlines Floor dirty Laundry hamper with garbage in closet Wheel chair in closet
Excellent 10.0
Pros: Amazing girl at front desk. She was a gem. Very convenient location
Cons: Only 1 night. Wish the stay had been longer.
Excellent 10.0
Pros: Everything else
Cons: No hot water
Okay 5.0
Pros: location was nice and size of room was unexpected.
Cons: Carpets did not look like they had been vacuumed in ages. I could not get into the fitness center with my key card
Excellent 8.0
Pros: LOCATION
Cons: COULD NOT GET INTO ROOMS UNTILL AFTER 4 O'CLOCK
Excellent 8.0
Pros: Shuttle pick up from airport was helpful, location was very close to airport but far from downtown so a car is needed. Kitchen was nice to have but no coffee mugs. Staff was friendly and helpful, especially hotel employee. Restaurant lunch/dinners were e
Cons: Bus schedules at front desk would have been helpful. 3rd party booking showed rooms had a/c but they didn¿t- a ceiling fan and portable fan helped as room was muggy in August. Older fixtures, could use updating, wall heaters were dusty, bedspread pille
Excellent 9.0
Pros: Nice, Clean and friendly staff in this nice hotel at a nice location in Juneau, AK.
Cons: Hotel Shuttle to Airport and from the hotel. Phone calls and getting listed in log sheet did NOT work.
Mediocre 2.0
Pros: Location
Cons: Not a "non-smoking" hotel as described; shares walls, levels with private residential/business rentals. Had heavy cigarette smoke coming up thru the bathtub drain into room. Unfortunately, no management response or action was taken after report.
Good 7.0
Pros: Staff were very helpful with the shuttle and changing rooms.
Cons: The rooms and hallway were not clean in the B-building. After moving twice, I was relocated to a room in the main building and it was much cleaner.
Excellent 8.0
Cons: Hinge on bathroom door was pulled out of wall.
Excellent 8.0
Pros: Close to the airport
Cons: No
Excellent 8.0
Pros: Great location to the airport
Cons: Air conditioning didn't work and elevator broke
Excellent 10.0
Pros: Staff helpful (Amber). Hotel clean, modern, good location.
Frontier Suites Hotel in Juneau - Juneau
Rated no. 10
7.7
Good 7.7
Based on 10 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

Pearson's Pond Luxury Inn and Adventure Spa - Juneau
Rated no. 11
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

Cleanliness
7.6
Comfort
7.3
Facilities
4.4
Location
8.9
Overall
6.0
Overall 6.9 Good
Based on 194 reviews
Cleanliness
7.6
Comfort
7.3
Facilities
4.4
Location
8.9
Overall
6.0
Cleanliness
6.0
Comfort
6.0
Facilities
5.0
Location
6.0
Overall
5.0
Cleanliness
7.7
Comfort
6.9
Location
8.9
Services
6.3
Staff
7.7
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
7.2
Comfort
7.2
Location
8.9
Services
6.1
Staff
7.3
Cleanliness
7.7
Comfort
7.5
Location
8.8
Services
7.0
Staff
7.9
Cleanliness
8.1
Comfort
7.3
Facilities
1.9
Location
9.1
Overall
3.9
Cleanliness
7.9
Comfort
7.5
Location
8.8
Services
6.9
Staff
8.0

Excellent 8.0
Pros: Perfect location and the staff was very accommodating. The room was cozy and I even opened the windows at night to let some cooler air in. Loved it!
Okay 5.0
Pros: Excellent location, good breakfast.
Cons: My room was never vacuumed, the floor wasn't clean, the sheets had a mildew smell. Staff was no very friendly. I had to tell them everyday to please do my room. 1 day I had to change my sheets because nobody did service in my room.i called the front desk and they just told me that housekeeping left already. Another day I just got clean towels but the bed wasn't done. Very upset to see the carpet and the floor dirty for days and tired of telling front desk to have somebody do service in my room.
Okay 4.0
Pros: Bed was comfortable
Cons: Old, small rooms, tiny bathroom, way overpriced
Good 6.0
Pros: Good location. Attentive staff. Big bed. Pretty comfy.
Cons: Staff at front desk ran both my credit cards twice and said they were t working although they both were charged. The room smelled off. Just not very clean. All the towels and bed had an almost mildew scent like the linen had been left in the wash too long. Trash in the hallway. Very small room.
Good 7.0
Pros: The location is pretty nice because it is right in the heart of downtown. You are close to all the restaurants, shopping, and dock. The highway is just seconds away if you need to get on the road, too. The breakfast bar downstairs is really good and the staff is very friendly. The hotel itself is historic and the rooms show that despite recent renovations.
Cons: No running hot water and no water pressure, however when we mentioned it, it was fixed same day. Walls are a bit paper thin.
Okay 5.0
Pros: Great location. Old facilities but in general was OK
Mediocre 3.0
Pros: Breakfast and location were great
Cons: There was no heat in our room. Said they would fix it and never did. Found out from other customers that they had the same problem
Excellent 9.0
Pros: Nice place. Staff was nice and the planer was helpful.
Cons: Parking is terrible. Either people are parked so you can't even get through the parking lot.(Was like that 2/3 nights) or it's completely full. Complained about the parking with the staff but didn't do anything about it.
Good 7.0
Pros: It was good!
Cons: One elevator out. Needs updating
Mediocre 3.0
Pros: Location is great for Access to everything in Juneau, walking distance to do much
Cons: Sooooo very tired and run down decor. Ceiling panels in hallways starting to hang down. Grubby walls. One elevator was not working while we were there.
Mediocre 3.0
Pros: Location
Cons: Woken up every morning by housekeeping talking right outside of our room and it sounded like they were inside of my room. They definitely need to rethink doors as every time someone open or shut a door it sounded like a bomb was going off. Was so loud!
Mediocre 2.0
Pros: interesting hotel.
Cons: walls are thin. needs slow close doors on the rooms. super noisy. you'll hear EVERYTHING going on in your neighbors room.
Excellent 10.0
Pros: Great Location, walking distance from pubs and restaurants. Minus the few homeless/drunks, considering my first day downtown someone pulled out of Knife, but it’s downtown... Nobody got hurt so all is well. Still had fun & enjoyed Juneau.
Cons: Upon checking in I was told my room would have a microwave and mini fridge. Which it had “No Fridge” sadly. My Tv/Cable wasn’t working properly. Lee, did the best he could do considering how late it was. Thanks to
Okay 4.0
Cons: It was not clean or updated.
Mediocre 2.0
Cons: It was really really noisy could hear the guy next to me talking on the phone for an hour and a half .. Construction going on in hotel so smelt of Concrete
Excellent 8.5
I always love staying at the Baranof. The front desk staff (shout out especially to Bella is always welcoming and helpful. It may not be the newest hotel in Juneau but that is part of it's charm. So much history there. During the session you are very likely to run into legislators and even the governor there. Cozy bar (oh if those walls could talk!) with good food available. Walking distance to all of downtown. Cabs are almost always available at the curb to take you beyond downtown or the airport. Lovely Hotel in the heat of downtown Juneau, close to all the shops , coffee bars and restaurants! Recieved great service by the whole team an especially Bella who helped me on my last trip too! I also enjoyed the local restaurant for breakfast and lunch too that is on the lobby floor. Very good service there also and the food was excellent!.
Good 7.1
Pros: Location, cleanliness, knowledgeable staff in back room. Quiet street. excellent coffee shop attached to the hotel.
Cons: Cost of stay, decor, old music playing, dark and dingy lounge, noise from equipment on terrace outside our window.
Baranof Downtown, BW Signature Collection - Juneau
Rated no. 12
6.9
Good 6.9
Based on 194 reviews
Details
Reviews

Cleanliness
6.0
Comfort
4.0
Facilities
3.0
Location
3.0
Overall
5.3
Overall 5.6 Okay
Based on 3 reviews
Cleanliness
6.0
Comfort
4.0
Facilities
3.0
Location
3.0
Overall
5.3
Cleanliness
6.0
Comfort
4.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
6.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0

Excellent 9.0
Pros: The location and the ability to prepare your own meals
Cons: Everything was fine
Excellent 10.0
Pros: Great room space. It was like a full apartment with kitchen and workspace, so I could get a full day's work in comfortably without feeling like I was in a bedroom.
Cons: A little dated, but still clean.
Good 6.0
Pros: No breakfast. Walked 1/2 mile to cafe which was overpriced but good.
Cons: Staff usually had to be "rung". Sleeping in back? Mainly, used Covid as an excuse not to clean/freashen up our room during the stay. Had to ask for extra towels, toilet paper at te front desk.
Excellent 9.0
Pros: Lots of space, very friendly staff
Cons: Location was good but not great. Would probably have preferred to stay closer to the downtown area. Many times it was difficult to get a ride in. It was mostly a transportation issue though, not the hotels fault at all.
Excellent 10.0
Pros: The suite was clean and comfortable. The kitchen was well-stocked with cooking essentials. The hotel is close to the whale statue and waterfront boardwalk, and we were able to walk downtown. There was a washer/dryer in the bathroom, which was an added convenience. Would definitely stay again!
Excellent 9.0
Pros: N/A
Cons: N/A
Excellent 10.0
We were so impressed that it had a big kitchen stocked like a Timeshare. The vaulted ceilings looking at the mountains made you feel nestled in this town. There were some pricier places down the road, like 4Points, but you just get a hotel room, we had kitchen , living room, large TV’s in living room and bedroom on a swivel for convenience. Free continental breakfast had hard boiled eggs, pasteries, and fresh apples, oranges, juices milk and coffee. We got a free shuttle to pick up and drop off our rent a car which we kept for a day, and walked the rest of the vacation, saved us lots of money. Needed another shuttle to get us to our seaplane and back, since we took a day trip to Haines. Another free shuttle back and forth. You need to let them know you he day before so you can get on the shuttle list, which is 20 minutes to the airport. Loved the owner, Gus, who was very accommodating, when I missed the breakfast buffet. My recommendation is the curtains do not cover the windows fully so Sunlight does come in.
Mediocre 2.8
Pros: Beds and pillows were comfortable.
Cons: The list is long. Worst hotel I have ever stayed in. Worst management I ever everencountered. They don't even have a card key entry at the front door and the night clerk locks the door and disappears leaving guest locked out. Fortunately the dumpy handicap studio room #1470 they gave me had a door leading to the intersection although I paid for a 1 bedroom queen suite. They tried to overcharge me over my quoted rate, worked on trying to check me in 45 minutes+. Assured me they would correct the price. Then a similar bunch more bs upon check out including they didn't have any more 1 bedroom queen suites so upgraded my room to the handicapped studio converted office. This room is like an office converted to makeshift room. Be very skeptical of positive reviews. Not sure what type of motels these positive posters are use to staying. The Four Points hotel I highly recommend.
Juneau Hotel - Juneau
Rated no. 13
5.6
Okay 5.6
Based on 3 reviews
Details
Reviews

Cleanliness
6.6
Comfort
6.7
Facilities
6.5
Location
8.4
Overall
5.0
Overall 6.5 Good
Based on 366 reviews
Cleanliness
6.6
Comfort
6.7
Facilities
6.5
Location
8.4
Overall
5.0
Cleanliness
6.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
6.0
Cleanliness
6.6
Comfort
6.7
Location
8.4
Services
6.1
Staff
7.4
Cleanliness
6.0
Comfort
8.0
Facilities
8.0
Location
7.0
Overall
6.0
Cleanliness
6.1
Comfort
6.2
Location
8.5
Services
5.9
Staff
7.2
Cleanliness
5.9
Comfort
5.8
Location
7.7
Services
5.7
Staff
6.5
Cleanliness
7.3
Comfort
7.2
Facilities
5.0
Location
8.7
Overall
4.0
Cleanliness
6.8
Comfort
6.8
Location
8.6
Services
6.6
Staff
7.1

Excellent 10.0
Pros: Location
Cons: The only reason my rating was less than 10 on cleanliness is the garbage in the kitchenette was not dumped from previous guests.
Okay 5.0
Cons: Staff was rude
Okay 4.0
Pros: proximity to airport; cordial staff
Cons: No hairdryer in the room. Room was cold! Property is showing its age.
Excellent 8.0
Pros: great location, friendly staff, facilty and room were clean
Cons: Breakfast wasn't much
Good 7.0
Pros: close to airport and a local restaurant
Cons: no coffee available not even a hot pot for tea
Excellent 8.0
Pros: Location and evidence of remodeling
Cons: Pool not open and refrigeration door opened the wrong way
Poor 1.0
Pros: Nothing
Cons: One of the worst hotel experience
Poor 1.0
Pros: Proximity to airport.
Cons: Air conditioning inoperable in 2 different rings. First rim had no shower faucet know. Hotel has no shuttle van service. All other hotels in area do. I'll be staying in one of those from now on.
Poor 1.0
Pros: The location was convenient
Cons: Bugs in all hall lights. Glade air fresheners everywhere (that is poisonous for dogs). Staff didn't vacuum & my dog ate walnuts someone left on floor. One of the pillows on the bed had mold. Bathroom fan had so much dust it was blowing on you in shower.
Mediocre 3.0
Pros: Location near the airport
Cons: The cable was down and the TV didn't work for an entire day. Also, the entire hotel didn't have water for a few hours. No one notified us, and we found out when trying to take a shower.
Okay 5.0
Pros: can't say for sure.
Cons: not necessarily
Good 7.0
Pros: The kitchenette was a plus for us.
Cons: The room had dust build up under the wall heater/ac unit as well as behind the chair and night stand. The recliner chair did not work at all.
Okay 4.4
My prescription medicine was stolen, no amenities, not even a packet of coffee or creamer. It's cheap, but you get what you pay for.
Mediocre 2.0
Pros: Nothing
Cons: Smelled. Load. Dogs barking, loud music all night. Didn’t even stay the second night moved hotels
Poor 1.0
Pros: Location
Cons: Kind of sticky and very bad smelling
Okay 4.0
Pros: Convenient to Juneau Airport.
Cons: Hairdryer falling off wall, mattress needs to be replaced as no support, put trash out in hall for pickup--never picked up so I took it to front desk for disposal. First room was supposed to have kitchen but did not; changed rooms.
Good 7.0
Pros: No problems with late or early check in
Excellent 9.0
Pros: Always convenient to the airport and restaurants. Staff is very friendly and efficient. Rooms are adequate.
Cons: No.
Okay 5.6
Why is the staff there? We had to clean up after the last guest. When there was an issue with the internet they wanted me to fix it.
Good 7.0
Pros: The staff werre very cordial and helpful.
Cons: The hallways ans steps were in need of cleaning. I could hear water running from adjoining room even though I was on top floor.
Okay 4.0
Pros: Location
Cons: Covid cleanliness; staff did not wear masks, and if they did wear masks the masks were not covering their noses.
Okay 5.0
Pros: The kitchen was nice and it was good to have a place to keep things.
Cons: Stains on the sheets and hair in the bathroom
Mediocre 3.0
Pros: The front desk was amazing. Totally personable, Extremely knowledgeable. Handled things like a champ through any pressure or questions that put her on the spot. Customer service hero. If i stay there again, it will be due to her professionalism.
Cons: The room was to house a friend that'd been abused by her spouse. After snooping through messenger, he was able to find that i had gotten a room in my name. He came and asked the trainee at the desk for my room #, she gave it to him. Then, knock knock...
Excellent 10.0
Pros: Good everything.
Cons: Nothing else. All good.
Poor 1.0
Pros: Location to airport and our family.
Cons: Everything, no housekeeping service for the whole 16 days we were there. We took out our own trash daily and took our linens down and picked up clean linens. Requested service 4 times with no response. The toilet was growing black mold. Disgusting place.
Excellent 8.0
Pros: Location to airport
Cons: Sink faucet loose Bed not comfortable and very squeaky
Good 6.0
Pros: The room was nice
Cons: The staff was incredibly rude. They were out of line
Okay 4.0
Pros: NOT MUCH.
Cons: Chose hotel because it had a pool and hot tub. Both closed. No coffee machine in room. Only one soap bar and one shampoo in room. Elevator slow and creaky, floors in hall, elevator and stairway dirty . TV remote working only intermittently.
Good 6.0
Cons: Bed was not very comfortable
Mediocre 2.0
Cons: The walls are paper thin - you can hear everything & anytime water is being used. When there is a knock on the door, you can’t be sure if it’s yours or someone else’s. Did not feel safe leaving room unattended
Good 6.0
Pros: Walkable from airport. Staff friendly & competent. Good internet.
Cons: Our reservation said Queen Suite. We got a standard. We used the stairs at the back. They were filthy. Trash everywhere. Definately hadn’t even been vacuumed in a long time.
Excellent 8.0
Pros: Staff & location & rate
Cons: Tub needs caulking
Okay 4.0
Pros: Convenient location. Good Wi-Fi.
Cons: The heater did not work, in Alaska, during the Fall - totally unsatisfactory. Not even a plastic cup provided to drink from.
Okay 4.0
Pros: Friendly staff
Cons: It’s just kinda gross overall
Poor 1.0
Pros: Not much just the location
Cons: The parking lot was full of cigarette butts in broken glass people looked like on drugs outside. My room was next door to a family living there in kept me up all nite little kids up running around tell 3am. Complained 3 time nothing done about.
Okay 5.0
Pros: 2 minute walk from the airport which has a bus stop, only 10 minute walk to main bus transfer station. Has a kitchen, but is bare. Ask desk for basics, but sometimes they run out of coffee pots.
Cons: Being told my prepaid, no refund room would be cancelled at midnight If I arrived later than that. I had booked room because I had a 6am flight and did not want to wait until 3pm check in so paid for night before. That is not in their policy statement.
Good 7.0
Pros: Close walk to the airport. Room was clean.
Cons: hallway not clean.
Mediocre 3.0
Pros: Best-Near to the airport. Worst-nothing listed on web was correct-no free breakfast, no shuttle to airport. No pool. No exercise equip. Kitchenette was supposed to be stocked-wasn't. At first look, looks clean, but wasn't.
Cons: Wasn't clean. Sheets didn't smell clean. Upgraded room, no phone in new room, ironing board broke. Kitchenette had no supplies. Black mold on toilet. Three washers-one broke. Four dryers-two broke. Upgraded room couldn't get a receipt, paper or by email.
Excellent 10.0
Pros: The staff went above to meet my needs.
Excellent 10.0
Pros: Helpful front desk person
Cons: N/A
Excellent 9.0
Pros: Great hotel and clean will stay again
Cons: Great hotel will stay again
Excellent 10.0
Pros: Friendly
Cons: No
Good 6.0
Pros: conveniently located, price was reasonable
Cons: checked in Mon and saw same trash still in hallways when we checked out on Fri. Not well maintained. Hairdryer was broken and emitted sparks when used.
Okay 5.0
Pros: The staff was great!
Cons: Our room smelled like dirty socks.
Mediocre 3.0
Pros: The staff were respectful and polite
Cons: The first room I was in had bedbugs. I laid down, when I felt something bite my elbow I got up and searched around. I found, under my pillow, at least a dozen bedbugs. Something I did not want to find in 1 in the morning. I immediately switched rooms.
Okay 4.0
Pros: Not sure.
Cons: The hotel was not clean. Trash can and smoke ashtray at side doors were over flowing. Several vehicles in prime parking spaces were not drivable. The hallway and stairway were really dirty.
Good 7.0
Pros: Close to airport
Cons: Desk was not helpful. Didn’t offer coffee at desk for room. Later someone else said they got theirs at the desk
Mediocre 3.6
Dirty parking lot, unprofessional management, did not have laundry soap on site, donestic animal feces thrown out a side door...... Never again!
Mediocre 2.0
Cons: poor class of tenants, Police involvement every night with down the hall neighbors. room fixtures were either broken or close to broken. I will not take my family here out of safety.
Mediocre 2.0
Pros: Staff was not to be found, when something was needed Front door area was a garbage pit.. Butts never pick off the ground , garbage car Never Emptied. Dog poop deposited with cig butts and over flowing. 1 wash cloth per room... with 2 people in it.
Cons: Coffee was out at 8:50 am for breakfast
Mediocre 2.0
Pros: It is across the street from the airport.
Cons: The room had a very stale & sour cigarette smell that triggered my allergies. The heater was off & room was cold, refrigerator was also off & warm. The heater was filthy inside on the heating fins and made the room smell worse. The tub had mildew in seams
Mediocre 2.0
Pros: An airport hotel with NO transportation to the airport. Never again.
Good 7.0
Pros: Located within walking distance to the Juneau Airport.
Cons: Room smelled like fish.
Mediocre 2.0
Pros: It's right by the airport
Cons: The guy who checked us in acted like he was on drugs. The room wasn't carpeted and very loud. The guy who checked us out was rude. The breakfast was literally coffee, one kind of tea and muffins or a bar. Someone tried to break in our room while we slept.
Poor 1.0
Pros: Convenient to the airport in Juneau, Alaska
Cons: The night manager on the evening of July 11th was totally inappropriate for this position. He was acting out that he was stressed out and couldn't handle it. There was no shampoo anywhere in the hotel.
Okay 4.5
Pros: The pool as an option was nice, but it was never available because there were so many kids all thentime
Cons: You never knew when the front entrance was going to be open, it seemed to be based on the mood of the staff. They wouldn't even let guests call up to the room. The walls were super thin and even in the smoking rooms you were constantly awakened by screaming children.
Poor 1.0
Pros: location
Cons: slow service, out of cups, only offered smoking room. smelled awful.
Poor 1.0
Pros: Nothing was likeable.
Cons: The hallways were smelly and rooms smelled all the time of dampness.

Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Overall 2.0 Mediocre
Based on 2 reviews
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0

Mediocre 2.0
Pros: nothing awful place
Cons: awful place smell like cat pee, people's hair all over the shower, laundry outside of bed room door pile up, room was not ready waited 30 min for him to change linen, pick up the room, doors not really close able, walls are paper thin hear people bumping the night geez. Kitchen garbage over flowing with trash. Disgusting place. Never again !!!
Mediocre 2.0
Cons: Didn't feel comfortable and thought it wasn't the cleanest facility... Ok for maybe a few hours if stay.
Juneau Guesthouse - Juneau
Rated no. 15
2.0
Mediocre 2.0
Based on 2 reviews
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