Overview

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Gaya Centre Hotel

Jalan Tun Fuad Stephens, Kota Kinabalu 88000, Malaysia
+60 8824 5567

$42+

Overall guest ratings

7.6/10 Good
based on 4,308 reviews

Review highlights

  • 9.4
  • 8.2
  • 4.6
  • 1.2

Good to know

  • Good accessibility by car
  • Great shopping

Nearby

    show all

    About

    The Gaya Centre complex has long been a prominent landmark on the waterfront of Kota Kinabalu and is now one of the city’'s newest hotel. The Gaya Centre Hotel boasts 256 rooms with some of the best views of the pristine South China Sea and the outlying islands, the city, the hills and beyond.

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    accorhotels.com

    Amenities

    • Free Wi-Fi
    • Gift shop
    • Laundry service
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Cable or satellite TV
    • Coffee shop
    • Safe
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    based on 4,308 reviews
    • 9.4 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
      9.4 "City centre within easy reach, said 94%."
      9.8 "98% appreciated the closeness to the beach."
      9.2 "Near to public transport, according to 92%."
      10.0 "Good access to the airport, said 100%."
    • 8.2 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      8.0 "80% were happy with the room service."
    • 7.4 "Good breakfast."
      9.5 "95% were happy with the price of the breakfast."
    • 4.6 "Rooms are not good."
      3.9 "61% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      4.2 "58% said rooms were small."
      0.4 "96% found problems with the furniture."
      0.1 "For 99%, the rooms looked old."
      1.6 "84% said the bathroom was dirty."
      1.4 "86% thought they were poorly maintained."
      4.1 "Air conditioning was criticized by 59%."
      1.3 "87% were unsatisfied with the kitchenette."
      1.3 "87% thought the tv was sub-standard."
    • 1.2 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
    • 0.9 "Disappointing wellness & sports facilities."
      0.0 "100% didn't like the fitness area."

    Overall rating

    7.5 Good
    based on 1,593 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
      9.8 "98% appreciated the closeness to the beach."
      9.7 "97% enjoyed the restaurants & bars nearby."
      9.5 "City centre within easy reach, said 95%."
      9.1 "91% liked the proximity to sightseeing."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 4.7 "Rooms are not good."
      3.8 "62% said rooms were dirty."
      1.8 "82% complained about the bathroom."
      4.4 "56% said rooms were small."
      1.4 "86% thought they were poorly maintained."
      0.7 "93% found problems with the furniture."
      1.5 "85% said the bathroom was dirty."
      0.1 "For 99%, the rooms looked old."
      4.0 "Air conditioning was criticized by 60%."
    • 1.3 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."

    Overall rating

    7.4 Good
    based on 1,680 reviews
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
      9.8 "98% appreciated the closeness to the beach."
      9.5 "City centre within easy reach, said 95%."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 7.6 "Good breakfast."
      9.2 "92% were happy with the price of the breakfast."
    • 4.2 "Rooms are not good."
      3.9 "61% said rooms were dirty."
      4.0 "60% said rooms were small."
      0.3 "97% found problems with the furniture."
      1.9 "81% said the bathroom was dirty."
      0.1 "For 99%, the rooms looked old."
      4.3 "Air conditioning was criticized by 57%."
    • 1.2 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."

    Overall rating

    6.9 Good
    based on 258 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
    • 9.2 "Excellent value."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.1 "Good breakfast."
    • 4.5 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      0.5 "95% found problems with the furniture."
      1.5 "85% said the bathroom was dirty."
      4.6 "54% said rooms were small."
      0.1 "For 99%, the rooms looked old."
    • 3.8 "Not very clean."
      3.7 "63% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
    • 1.4 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.6 Good
    based on 775 reviews
    • 9.2 "Terrific location."
      9.3 "93% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      9.6 "96% appreciated the closeness to the beach."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 7.9 "Tasty food."
    • 7.5 "Good breakfast."
    • 5.7 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
    • 1.3 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Good accessibility by car"
    "Great shopping"
    data provided by TrustYou

    Recent reviews


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