Overview

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Pacific Express Hotel

Jalan Hang Kasturi, Kuala Lumpur 50050, Malaysia
+60 320 226 888

$29+

Sun 11/12 Check in
Mon 12/12 Check out

Overall guest ratings

7.7/10 Good
based on 4,980 reviews

Review highlights

  • 9.3
  • 6.6
  • 6.5
  • 5.4

Good to know

  • Friendly service
  • Comfortable beds
  • Wonderful sightseeing

Nearby

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    About

    Transcend into Kuala Lumpur's heritage bustling city or walk pass streets of historical buildings, discover the shopping haven of Chinatown and Masjid India as Pacific Express Hotel, Central Market offers convenience and accessibility to provide a truly unique travelers' experience.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Internet
    • Concierge service
    • Laundry service
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Business centre
    • Express check out
    • Coffee shop
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 4,980 reviews
    • 9.3 "Terrific location."
    • 6.6 "Pool is mediocre."
    • 6.5 "Internet is average."
    • 6.3 "Service is ok."
    • 5.8 "Average comfort."
    • 5.4 "Rooms are ok."
    • 3.3 "Bar is not good."
    • 2.4 "Awful breakfast."
    View all review categories

    Overall rating

    7.8 Good
    based on 3,037 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "City centre within easy reach, said 94%."
    • 6.4 "Internet is average."
      6.2 "62% thought the wifi quality was ok."
    • 6.3 "Pool is mediocre."
    • 6.1 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
    • 6.0 "Service is ok."
      6.1 "Only 61% thought the service was professional."
      5.2 "52% said the concierge service was sufficient."
      5.6 "56% thought the management was tolerable."
    • 5.5 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      6.4 "Only 64% said rooms were big enough."
      6.5 "Only 65% thought the shower was ok."
    • 5.3 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      5.5 "55% thought the cleanliness of the hotel was average."
    • 2.8 "Bar is disappointing."
    • 2.3 "Awful breakfast."
      3.1 "69% said the breakfast was too expensive."
    View all review categories

    Overall rating

    7.5 Good
    based on 697 reviews
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      9.7 "Near to public transport, according to 97%."
      8.4 "Easily accessible by car, said 84%."
    • 6.6 "Internet is average."
      6.6 "66% thought the wifi quality was ok."
    • 6.3 "Pool is mediocre."
    • 6.3 "Service is ok."
      6.4 "Only 64% thought the service was professional."
      5.0 "Housekeeping was ok, according to 50%."
    • 4.7 "Rooms are not good."
      4.5 "55% said rooms were small."
      4.6 "54% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      2.8 "72% found problems with the furniture."
      2.7 "Air conditioning was criticized by 73%."
    • 4.5 "Not very comfortable."
      4.5 "55% said rooms were small."
      2.8 "72% thought it was too noisy."
      2.7 "Air conditioning was criticized by 73%."
    • 2.1 "Awful breakfast."
      2.8 "72% said the breakfast was too expensive."
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    Overall rating

    7.4 Good
    based on 49 reviews
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 6.6 "Service is ok."
    • 6.4 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.2 "Average comfort."
    • 5.8 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."

    Overall rating

    7.7 Good
    based on 1,195 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "City centre within easy reach, said 94%."
    • 7.4 "Good pool."
    • 6.7 "Service is ok."
      6.2 "Only 62% thought the service was professional."
      5.3 "Housekeeping was ok, according to 53%."
    • 6.7 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
    • 5.8 "Average comfort."
      5.6 "Only 56% said rooms were big enough."
    • 5.5 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      5.3 "For only 53%, the bathroom was ok."
      5.6 "Only 56% said rooms were big enough."
      6.4 "Only 64% thought the shower was ok."
    • 2.4 "Awful breakfast."
      3.3 "67% said the breakfast was too expensive."
    View all review categories
    Good to know
    "Friendly service"
    "Comfortable beds"
    "Wonderful sightseeing"
    data provided by TrustYou

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