Overview

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Hotel Chatelet Inn Kyoto

745-1 Nishinotoin Higashi-Iruhashino-cho Nakakyo, Kyoto 604-0033, Japan
+81 752 234 800

$106+

Overall guest ratings

7.7/10 Good
based on 1,162 reviews

Review highlights

  • 9.1
  • 8.8
  • 5.3
  • 5.2

Good to know

  • Great reception
  • Great shopping

Nearby

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    About

    Located in Central Kyoto, this hotel is within a 10-minute walk of Shiori-an and Nijo Castle. Kyoto Imperial Palace and Higashi Honganji Temple are also within 2 mi (3 km).

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    Expedia

    Amenities

    • Free Wi-Fi
    • Internet
    • Bicycle hire
    • Restaurant
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Laundry facilities
    • Coffee shop
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 1,162 reviews
    • 9.1 "Excellent wellness & sports facilities."
    • 8.8 "Location is great."
      9.9 "99% liked the proximity to shopping."
      9.5 "Near to public transport, according to 95%."
      9.7 "97% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to sightseeing."
      8.6 "City centre within easy reach, said 86%."
    • 8.2 "Breakfast is good."
    • 7.9 "Good service."
      9.2 "92% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.4 "84% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
      7.5 "75% said the booking process went smoothly."
      8.8 "88% were impressed by the laundry service."
    • 5.6 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      5.4 "Only 54% said rooms were big enough."
      5.0 "50% thought the bathroom was big enough."
      6.0 "60% thought the kitchenette was ok."
    • 5.3 "Average cleanliness."
      5.8 "58% thought the cleanliness of the hotel was average."
      6.0 "Only 60% said that wellness & sports facilities were clean enough."
    • 5.2 "Internet is average."
      5.1 "51% thought the wifi quality was ok."
    • 4.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
      2.4 "76% complained about the elevator."
      2.9 "For 71%, the lobby entrance was sub-standard."
      0.0 "100% didn't like the smoking area."
    • 3.0 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      2.9 "For 71%, the lobby entrance was sub-standard."
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    Overall rating

    7.4 Good
    based on 360 reviews
    • 9.1 "Terrific location."
      9.3 "Near to public transport, according to 93%."
      8.9 "Easily accessible by car, said 89%."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 7.7 "Good breakfast."
    • 4.9 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 4.9 "Not very comfortable."
      4.5 "55% said rooms were small."
      4.6 "54% criticized the small bathroom."
    • 4.7 "Rooms are not good."
      4.5 "55% said rooms were small."
      4.3 "57% said rooms were dirty."
      4.9 "51% complained about the bathroom."
      4.6 "54% criticized the small bathroom."
      1.5 "For 85%, the rooms looked old."
    • 4.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
    • 2.7 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Overall rating

    7.7 Good
    based on 708 reviews
    • 9.2 "Excellent wellness & sports facilities."
    • 8.7 "Location is great."
      10.0 "100% liked the proximity to shopping."
      9.5 "Near to public transport, according to 95%."
    • 8.4 "Good value."
    • 7.9 "Good breakfast."
    • 7.6 "Good service."
      9.0 "90% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 5.8 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
      5.5 "Only 55% said rooms were big enough."
    • 5.6 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 5.4 "Average cleanliness."
      6.1 "61% thought the cleanliness of the hotel was average."
      6.4 "Only 64% said that wellness & sports facilities were clean enough."
    • 4.4 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 2.7 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Overall rating

    7.4 Good
    based on 92 reviews
    • 9.3 "Excellent wellness & sports facilities."
    • 8.6 "Good value."
    • 8.5 "Location is great."
    • 8.0 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 6.1 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
    • 5.7 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      5.8 "Only 58% said rooms were big enough."
    • 5.1 "Average amenities."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great reception"
    "Great shopping"
    data provided by TrustYou

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