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Hotels near Lancaster airport

Hotels near Lancaster airport

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Lancaster (LNS) - Lancaster, PA, United States
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Best hotels near Lancaster airport

Cleanliness
9.9
Comfort
9.8
Facilities
10.0
Location
9.4
Overall
10.0
Overall 9.7 Excellent
Based on 145 reviews
Cleanliness
9.9
Comfort
9.8
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
9.7
Comfort
9.5
Location
9.0
Services
9.5
Staff
10.0
Cleanliness
10.0
Location
8.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
10.0
Comfort
9.8
Location
9.4
Services
9.9
Staff
10.0
Cleanliness
9.5
Comfort
9.8
Location
9.3
Services
9.5
Staff
9.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 10.0
Pros: The best innkeepers. The best bed and breakfast in Lancaster hands down.
Excellent 10.0
Pros: Excellent hosts. Gave us tips on where to eat and what to do. Everything was spotless. The bed was so comfy. Especially loved the pillows.
Cons: No complaints at all.
Excellent 10.0
Pros: The owners were very hospitable! The B&B was absolutely beautiful. Food was amazing!
Cons: There was not any thing we didn't like.
Excellent 10.0
Pros: Bed was so comfortable
Excellent 10.0
Pros: beautiful and felt like home
Cons: nothing loved it all
Excellent 10.0
Pros: The hospitality, the room, showers were hot and the breakfast was exceptional! The owners of the Bed and Breakfast were very friendly and knowledgeable about the area. The garden was beautiful and have sitting areas to the beauty. Will stay again when we come this way again.
Excellent 10.0
Pros: Excellent breakfasts, wonderful meeting and talking to the owners.
Excellent 9.0
Pros: Diane and Scott were very welcoming. They have a little gift shop with locally made goods, some of which were also in our bathroom. Loved the handmade soap and the goat's milk lotion. Breakfast was delicious! The outdoor area was very cute and cozy. Overall, a wonderful stay
Cons: The bed was a little too hard for me.
Excellent 9.0
Pros: Breakfast was varied and tasty. Questions asked were answered promptly. Great knowledge of area and good tips for destinations and sight-seeing
Excellent 10.0
Pros: The hosts were great! They really made us feel at home and were delightful to chat with. The breakfasts were incredible plus we had all sorts of drinks and snack foods available any time of day. Our room was very charming and the whole house was very tastefully decorated. This place is a real winner!!!
Cons: There was quite a bit of road noise but that seems to be the norm for many of these historic homes.
Excellent 9.6
Will definitely return- soon.
Excellent 10.0
Pros: The owners truly have a passion for hospitality and making their guests feel at "home" with their personal touch, attention to details, and splendiferous breakfasts.
Ej Bowman House Bed & Breakfast - Lancaster
Rated no. 1
9.7
Excellent 9.7
Based on 145 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.3
Facilities
9.4
Location
9.2
Overall
8.9
Overall 9.1 Excellent
Based on 414 reviews
Cleanliness
9.4
Comfort
9.3
Facilities
9.4
Location
9.2
Overall
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.9
Comfort
8.0
Facilities
8.5
Location
9.5
Overall
7.0
Cleanliness
9.5
Comfort
9.2
Location
9.1
Services
9.2
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
9.4
Comfort
9.3
Location
9.4
Services
9.3
Staff
9.2
Cleanliness
9.0
Comfort
9.1
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.7
Comfort
9.6
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
9.8
Comfort
9.6
Location
9.6
Services
9.7
Staff
9.4

Excellent 10.0
Pros: Everything in that Hotel was amazing. Since the lobby to the indoor pool... Great place. I can't wait to be back here again...
Excellent 9.0
Pros: it was a good location and the rooms were very well thought out with extras such as mirrors and hooks/ washing line, fridge, microwave…which aren’t always thought of
Cons: the pillows weren’t very comfy but you can’t have everything! 😬
Excellent 9.0
Pros: clean , comfortable
Cons: No breakfast included
Excellent 10.0
Pros: Everything is great
Cons: They don¿t have late check out.
Excellent 10.0
Pros: The staff are friendly
Cons: They don¿t have late check out at least till 1. You will be charged $25 if you pass 12
Mediocre 2.0
Pros: The outside grounds were immaculate. Completely deceiving to what awaits you inside.
Cons: Outdated, room was filthy, beds were 100 years old, all we felt were the coils and springs. When we complained, I was told they would send us extra pillows?!? Peeling wallpaper, filthy all around base of toilet, skanky debris on bed covers and headboard. Tiniest most outdated bathroom ever. Toilet would not flush unless you pressed handle twice and held down. No where to place soaps and shampoos in shower. Super stingy with towels and the ines we did get were old and thin. Toilet paper holder was hanging,, having been pulled out of wall.. They had a lock on thermostat so we were very hot at night. All the electrical outlets were not to code and would not even hold our phone charger in place. Room was dark and dingy even with all the lights in. Somw sort of gross spills down wallpaper at heads of bed..There was this strange low old celetex ceiling that didn't quite match up with molding and walls. My white socks were filthy from walking on carpets. Nowhere to place your luggage, no trash can liners in cans, ironing board collapsed on me, ice bucket had a lid that was from something else and did not fit. The TV remote didn't work half the time nor did the TV. We were poolside and every night this guy would go around to make sure doors were shut and locked from outside. No problem there but the way he did it was extremely alarming. To hear a loud bang and look out your door and see a large man walking around kicking the bottoms of all the doors was very disconcerting. Dog poo in the entry hall outside our door. For a resort of this size there were no luggage carts available. No coffee available in lobby as most hotels offer. They have a market where a cup of plain self serve will cost you 2.75. You had to walk several long hallways just to get ice or drinks. It was obvious this place had not been updated since the 80's or 90's. Should have read ALL the reviews before booking here.
Excellent 9.0
Pros: Upscale
Cons: No free continental breakfast
Excellent 10.0
Pros: Our stay was perfect! We were only here one night, but I would have loved to stay longer to enjoy the beautiful pools. The staff was very friendly and helpful and tge rooms were beautiful and clean.
Excellent 10.0
Pros: Staff are exceptional. Heated pools were great plus whirlpool and sauna. Playground was fun for 0 to 10 year olds. Basketball, shuffleboard,ping pong, pool table and fire pit add to the experience. We will definitely be back. Location is near everything.
Cons: Needing a card for the pool towels
Excellent 9.0
Pros: The hotel is beautiful inside and out and well appointed. The staff is very professional and friendly.
Cons: We were in the adult only section of the hotelZ. The courtyard was outside our window. Soft music played all night long and it appeared to be coming from the courtyard outside our window, which disrupted our sleep.
Excellent 10.0
Will remember them for future visits in Lancaster!
Excellent 10.0
Pros: Clean, well appointed room, which included a computer printer (that would not work).
Cons: Offerred far more than required for our overnight stay.
Excellent 10.0
Pros: Amenities, omelet station with breakfast, very friendly and helpful staff
Excellent 10.0
Pros: The size of room was a suite
Cons: No
Excellent 10.0
Pros: This hotel is the best. It¿s close to Hershey and so much to do around the hotel.
Cons: Everyone is so nice they check up on you. The front desk needs to hire more people so you don¿t have to wait so long but I guess like all other business it¿s hard to get help. But the people they have working the front desk are so nice and very hel
Good 6.0
Pros: The pool
Cons: The bathroom door - it's a safety hazard. It's a barn-door style, doesn't lock, and if you hold on to the handle to shut it, you'll shut your fingers in the door every time. I can't believe no one has broken a finger yet. The breakfast buffet.
Mediocre 3.7
Cons: Check in took ages bringing the crib took ages and there was beeping in the room the staff did not understand our needs
Mediocre 3.0
Cons: Coffee was left in coffee pot by previous guest Bathroom floor was dirty
Good 6.0
Pros: good size tv
Cons: noisy rt 30 and families with kids running up and down the hall
Okay 5.0
Pros: Rooms were clean and comfortable.
Cons: Traveled 3 1/2 hours to hotel. Check - in was for 4 pm. Room not ready until 5:40 pm. We were traveling with a 2 1/2 and 6 year old who were tired. We had to wait in lobby. They did offer a $50 food card, but would have preferred room availability.
Okay 5.0
Pros: Location
Cons: our room, with a pool view, had a very strong smell of chlorine and was very very warm. It was loud until about 10pm. The smoke alarm went off in our room at around 2.20am and had to be taken care of, making for a very disturbed night sleep.
Good 6.0
Pros: Size of room
Cons: The food was awful and expensive
Mediocre 2.0
Pros: Proximity to main roads and highways.
Cons: Standard room is small with large scanner on the table. Room décor is outdated and bathroom shower tiles old and need replacement. Room includes "L" shaped sitting area which takes away any walking space. Requested wake up call but did not receive one.
Excellent 9.4
Pros: Comfortable, luxurious, and a whole lotta fun. You could really just stay at the resort your whole vacation and still have a great time. Has everything you could want or need and is immaculate.
Excellent 9.4
Pros: I greatlt enjoyed the heated pool and the atrium style dining area. Lobby is beautiful and welcoming. The rooms are spacious, and the bathrooms very efficient. You'll also love Garfield's, their main Bar and Restaurant within the hotel
Cons: Maybe the fitness center could have been a little more spacious.
Excellent 10.0
Pros: Price on Mondays was very very good.
Excellent 10.0
Pros: Loved everything about this hotel. Looking forward to returning in the summer to take advantage of the outdoor pool and splash pad for the kids.
Excellent 10.0
Pros: We don't normally stay at Best Westerns, but the reviews online were what had us. I gave them 5 stars all aroud from cleanliness, to amenities, to overall comfort. We were all extremely impressed.
Cons: So many people were staying at the hotel the weekend we were there, making parking difficult. But that isn't really the fault of the hotel.
Excellent 9.4
Pros: Loved the complimentary chocolate at checkin and free icecream poolside 2-4pm daily.
Eden Resort and Suites, BW Premier Collection - Lancaster
Rated no. 2
9.1
Excellent 9.1
Based on 414 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.2
Facilities
8.9
Location
9.2
Overall
8.9
Overall 8.9 Excellent
Based on 676 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
8.9
Location
9.2
Overall
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.0
Comfort
6.0
Facilities
4.0
Location
6.0
Overall
6.0
Cleanliness
9.0
Comfort
9.0
Location
9.3
Services
9.0
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
9.0
Overall
9.3
Cleanliness
9.3
Comfort
9.3
Location
9.2
Overall
7.0
Services
9.1
Cleanliness
9.4
Comfort
9.4
Facilities
9.0
Location
9.2
Overall
9.0
Cleanliness
9.2
Comfort
9.2
Facilities
8.6
Location
9.2
Overall
8.7
Cleanliness
9.2
Comfort
9.1
Location
9.3
Services
9.0
Staff
8.9

Good 7.0
Pros: liked the extras of the rose on the bed and the bathrobes. We ate at the restaurant and the food and the service was very good
Cons: room 203 was noisy. Noise was something mechanical and started just when going to sleep and lasted over an hour.
Excellent 9.0
Pros: The furnishings and the historical aspect
Cons: nothing
Excellent 10.0
Pros: Beautiful hotel located in a safe and quiet place that's close to everything. The property is well taken care of, and the staff were very friendly and quick!
Good 6.0
Pros: The artwork and the brick building were great. The parking was easy as well and it was very walkable. The breakfast and the breakfast staff were amazing. Kat, I think was her name, in particular was helpful and friendly.
Cons: The front desk staff was rude. I also was told when I arrived I could not have the room I booked due to a leak. Then they gave me a room I did not want at all and they said I had no choice. This is why it is doubtful I will return. If they had maybe done it in a friendlier way or with some courtesy towards the guest I would not have been quite as upset.
Excellent 10.0
Pros: Second time there, will be back
Good 6.0
Cons: Room was not in the old hotel but was over the garage in an annex. Not what I expected.
Excellent 9.0
Pros: Tons of character, very nice room and was upgraded to a presidential suite free of charge, bathroom was huge, bed was comfortable.
Cons: There was a minor lead in the ceiling. We had maintenance come look at it but it was fine. Interrupted the evening a little but good overall!
Excellent 10.0
Pros: The room was nice. The hotel was pretty quiet. They are definitely trying to give you a more upscale experience. The restaurant attached to the hotel was good. The staff was helpful and friendly. Nice to have parking provided.
Cons: I wish they had room service. That would have been fantastic.
Excellent 9.2
If you want to stay in the center of Lancaster this is the place. I love the lobby and the breakfast they offer. The room is beautiful, staff are very friendly and accommodating.
Excellent 9.0
Pros: Location and covered parking
Cons: Nothing
Good 7.2
It’s an old tobacco storage building. Brick walled, old wood floors, high ceilings. Eclectic. Room was clean,, bed was like sleeping in a cloud. Plush robes in closet to use. There is a pleasant scent every time you open the door, barely noticeable, nice. There is a wine bucket and glasses however they do not have Any room service so it’s byob./f There is a wine fridge, yes a wine fridge. Wish we were told to byob. Sketch pad and pencil to doodle for their gallery. BTW Lancaster is mostly closed on Sunday’s. And July 4th. We did not know. Nice bathroom and big shower. Shower had mold. Included breakfast buffet a little better than most for variety however not refilled frequently. I would stay there again, just not on a Sunday or holiday and I’d byob/f now that I know.
Okay 4.0
Pros: The location of this hotel is excellent-- you are able to access everything the city of Lancaster has to offer by foot from the hotel. The linens and bedding were clean and comfy. Loved the art. Cute view. The staff was friendly and eager to help.
Cons: The 1st floor smelled as if a sewer pipe busted-- to put it plainly, it smelled strongly of poop and mold. We didn't even want to grab free breakfast because of the smell. There was a lot of mold in my shower. My undergrad dorm shower was cleaner.
Excellent 9.0
Pros: This hotel has character that chain hotels do not have. They also provide some 5 star touches like bathrobes & a fresh rose on your door at night. Plus they have a great 4 star upscale restaurant on site.
Cons: No
Excellent 9.0
Pros: Location and staff
Cons: Everything was great
Excellent 10.0
Pros: Good location, nice rooms at great price.
Cons: Restaurant, bar prices a bit ridiculous!
Excellent 8.0
Pros: Location and parking
Cons: Slow elevator
Good 6.0
Pros: Location and price
Cons: Listed as free breakfast, and smoking rooms. Hotel does not offer breakfast and has not for months. Hotel has changed to non smoking hotel, however my room and the entire 3rd floor smells like an ashtray
Excellent 10.0
Pros: My husband and I had a wonderful experience at the Lancaster Arts Hotel! I will definitely be booking there again. The room was very nice and comfortable. We had dinner in the hotel restaurant and enjoyed our food as well as the staff!
Cons: Nope!
Good 7.0
Cons: Pictures show a different room than you get. We booked a room filled with a nice modernesque brick wall, modern vibes, but this was an old lookinng room that looked more like a motel 6. Also, we booked a king bed, but got 2 fulls? Very confusing
Excellent 10.0
Pros: We liked everything (the decor, the bar, the room itself, the staff).
Excellent 9.0
Pros: This is an old factory converted to a hotel. The decor is stunning with exposed brick walls and attractive furniture. There is an antique carousel horse in the lobby. The towels are thick and luxurious.
Cons: Shower did not drain well, but staff was very responsive. The shower is the only reason I gave an 8 for cleanliness.
Poor 1.0
Pros: Nothing. I accommodating and rude!
Cons: The staff and management.
Good 7.0
Pros: Loved the room. Finding a rose and candy on the bed when we returned was very nice.
Cons: The customer service was terrible. We arrived early to see the hotel. We asked for a tour and they said there is nothing to show us. On the reservation we asked for a room away from the elevator. Our room was next to elevator. Not good. Room was cha
Good 7.0
Cons: Noisy. Thin walls. Staff loud while cleaning rooms in the morning.
Good 6.0
Cons: Room was small. No pool or outdoor courtyard
Okay 5.0
Pros: Breakfast
Cons: The doors slam very loudly when the neighbors go in and out. Bed was rock hard. Water pipes are creepy. My fiance thinks it's haunted.
Mediocre 2.0
Cons: The room was 75.But air conditioning too loud to sleep. 5AM the alarm clock goes off! I had NOT set it. Couldn't turn it off. Room service said would take it away. Never came and couldn't get anyone to answer phone. Put alarm in elevator.Night from HELL
Good 7.0
Pros: The decor , amenities and location of the hotel were wonderful.
Cons: The walls between room were horrible! I could hear every conversation, television choice and activity of my neighbor!! Spoiled what otherwise would have been a wonderful experience! When making reservations I was told no other rooms available. 😬
Good 7.7
Pros: The room was spacious and comfortable.
Cons: Sorry I didn't get a chance to try the restaurant connected to the hotel.
Excellent 9.7
Pros: I arrived to check in, delighted to find I received a free room upgrade. The room was just fabulous, impeccably clean, the amenities, and so on. Would most definitely return.
Cons: I cannot suggest anything to improve the hotel or its services.
Excellent 8.2
Pros: Beautiful surroundings Interesting bar Location is very convenient without being congested
Cons: Room was somewhat cramped but it just added to the character of the hotel by the end.
Excellent 9.7
Pros: Great Hotel, rooms are really really nice, beautiful bathrooms. Love that it had a bar, which was a lot of fun. Great atmosphere, was very pleased with the choice and would stay here again.
Excellent 8.0
Pros: We had 3 adults staying in the room, and still had plenty of space. Room also had a small outdoor balcony which although it was cold was still nice to have.
Cons: Location was further outside of Lancaster City than I wanted. It was a decent walk to get to the places that we were going.
Excellent 9.7
Pros: The historic character of the building; Staff was very helpful.
Excellent 9.4
Pros: It was beautiful and not over the top. We were lucky enough to get upgraded from a Queen suite to a King. The room was large and comfortable. They gave you complimentary bottled water daily. Also they dropped off a rose every day. Those nice little touches make a stay that much better. I would really love to go back :)
Cons: They have artwork for sale all over the hotel. I was so afraid I would accidentally bump into $24,000 artwork. Also for some reason our room did not really heat up, it was kind of chilly.
Lancaster Arts Hotel - Lancaster
Rated no. 3
8.9
Excellent 8.9
Based on 676 reviews
Details
Reviews

Cleanliness
9.1
Comfort
8.9
Facilities
9.0
Location
8.7
Overall
9.2
Overall 8.6 Excellent
Based on 781 reviews
Cleanliness
9.1
Comfort
8.9
Facilities
9.0
Location
8.7
Overall
9.2
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
6.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
9.0
Location
9.0
Overall
10.0
Cleanliness
9.1
Comfort
8.9
Location
8.7
Services
9.0
Staff
9.2
Cleanliness
8.8
Comfort
8.8
Facilities
8.4
Location
8.8
Overall
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
9.3
Location
9.0
Overall
9.3
Cleanliness
9.1
Comfort
9.0
Location
8.8
Services
8.9
Staff
9.1
Cleanliness
9.4
Comfort
9.0
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Facilities
9.6
Location
8.4
Overall
10.0
Cleanliness
9.0
Comfort
8.8
Location
8.7
Services
8.4
Staff
9.2

Excellent 10.0
Pros: Great location Cool concept and space
Excellent 8.0
Pros: The staff was amazing
Cons: Wished restaurant would have been opened
Excellent 10.0
Pros: very cool building, friendly staff, great location.
Okay 5.0
Cons: Not up to expectations for a higher end hotel in the area. Marriott is def the best locally. Arts is good as well. The rock is nothing special. The king suite I stayed In had nice sheets, but the decor, furniture, wet bar, etc was lacking at best.
Excellent 8.0
Pros: large rooms
Cons: water stained bathroom ceiling, dusty surfaces, no vanity in bathroom just a small sink and a 18x18 wooden table on the opposite wall. NO room for even a toothbrush on the sink.
Excellent 10.0
Pros: loved the history of the place. The exposed brick and the wooden support beams were amazing. everything was very clean and the bed was extremely comfortable.
Cons: The A/C kept kicking on randomly, it would turn on for about a minute then stop then start again. the hallway was very tight but I guess there’s not much you can do about that. those two things didn’t bother me that much though.
Excellent 8.0
Pros: location, staff was friendly and helpful.
Cons: room was dusty, bathroom ceiling had leaked and was stained. no vanity in the bathroom just a sink and a very small table across the room. sink was so small there was no place to put a cup or a toothbrush holder or anything.
Mediocre 2.0
Pros: There was no breakfast in the hotel and we were not properly directed to an outside restaurant
Cons: First, I requested early check in and late check out which I was led to believe was not a problem. When I got there , they took no responsibility for not accommodating either request. Secondly, the restaurant did not serve, breakfast or lunch. We were given misinformation about that and where else we could go nearby. Therefore, our 4 hour drive there left us with no accommodations all day. And on the following day, we were not given any new information or accommodations for breakfast. So we waited for our venue at noon in your place. The food we were given there was horrible and the wait staff were unaccomodating there also. We were offered more of the same. I'd never recommend this place
Okay 4.0
Pros: No breakfast, not offered. Poor service.
Cons: Service.
Excellent 10.0
Pros: It was clean and modern. I accidentally booked a two queen bed room and they exchanged it for a king size bed no problem and did not charge anything extra.
Cons: My husband did not like the location it was more urban. A little further from sight and sound 20 minutes drive. For me it was not a problem it looked more urban but it was quiet and clean and modern and the price was great would stay there again.
Excellent 8.0
Pros: Free parking. Large room.
Cons: No black tea at morning drink station. No in room coffee maker.
Excellent 9.0
Pros: Character of the building
Cons: No!
Excellent 8.0
Pros: The hotel was extremely clean and the staff was excellent. Our TV was not working when we arrived, 6 minutes after calling the desk someone arrived to fix it. Free coffee and juice in the morning was nice too.
Cons: Due to the wooden floors and brick walls in the hotel it is VERY VERY loud. You can hear people in the rooms next to and above you even when they are talking at a normal level. This would be the only reason I would not stay here again.
Excellent 10.0
Pros: Loved everything about this hotel. That location was good, free parking, and the shower was one of the best hotel showers ever!
Cons: The only bad thing was that there was a very early 5 AM snow removal going on in the parking lot one morning which kept us awake.
Excellent 9.0
Pros: The atmosphere and the staff was very nice.
Cons: I was not a fan of their restaurants food. My daughter had the Chicken and she said it was way too salty and the lemonade was not good. My dinner was average. They did not have to coffee shop/cafe setup so grabbing a quick breakfast was not available.
Excellent 9.0
Pros: The staff was extremely helpful and the room was quiet, clean, and beautiful. I loved the history of the building and attention to detail.
Excellent 9.0
Pros: The building was beautifully renovated, leaving many of the characterful features in place. High quality. Big windows, spacious rooms and tasteful decor.
Cons: The plumbing was slightly iffy.
Excellent 10.0
Pros: Was pleasantly surprised with the Cork Factory Hotel. Even during Covid, the staff was fantastic in providing everything from fresh towels, ice, and info. Our room was super clean with a comfy bed. Cozy boutique atmosphere. Loved it!
Excellent 10.0
Pros: Room
Cons: no
Excellent 10.0
A hidden gem. We caught the restaurant before gov wolf shut things down. I believe it's still open to guests of the hotel.
Good 7.0
Pros: Great location, easy parking, historic building.
Cons: The TV is ridiculously small.
Okay 5.0
Pros: The location was good.The building was new and nicely decorated.
Cons: The hotel did a great marketing job including the appearance and the website. But the details like furniture, breakfast, services were a little bit cheap, and off the target.
Mediocre 3.0
Pros: There was a nice bakery attached
Cons: Parking is a nightmare and beds were tiny and very un-comfortable.
Okay 5.0
Pros: Normally one of my favorite hotels, but this stay was horrible. Stale breakfast breads to construction in morning in rooms across hall from mine. Awful.
Cons: Construction in rooms directly across from mine...doors propped open with a lot of hammering etc from 8:00am. Annoying after getting in from out of state very very late the night before. Hotel was far frpm soldout, so why not put me in room elsewhere?!
Good 7.0
Pros: The building has a lot of character and history. Very nice location.
Cons: The staff was not overly friendly. The service in the restaurant was poor and the food was pricey for the quality.
Good 7.0
Pros: Excellent restaurant in the Hotel.
Okay 4.0
Pros: I was assigned a room in which the heat was not working. It was 65 degrees inside the room. I turned the thermostat up, but two hours later it was still 65 degrees. I called the front desk to report that the heat was not working. Someone came to my room
Cons: and jiggled the thermostat. 1 hour later is was 64 degrees. I called the front desk and asked to be moved to a different room. Someone came to my room to fix it, again. I was moved to a new room about midnight!
Poor 1.0
Pros: Nothing.
Cons: Dark, depressing. Ironing board missing from room. Coffeemaker, but not coffee or milk/sugar. Awful decor.
Excellent 10.0
Pros: The hotel was beautiful and in a great location. The staff was friendly and helpful. The rooms were large and clean. We loved our stay and will go back. The restaurant had great food and the bakery was wonderful as well!
Excellent 10.0
Pros: Lots of business travelers. Upper end place for town. front desk very helpful and a beautiful young lady.
Cons: Bar was pretty dead . went out to a few of the local spots within walking distance.
Good 7.0
Pros: Interesting historic building, lovely lobby, excellent quality fruit served at continental breakfast.
Cons: The room I received had no exposed brick or other interesting features. It was a very average room. The windows were nice and large but dirty, and the blinds did not block all of the light from a nearby industrial location. Just OK neighborhood.
Mediocre 3.0
Cons: Rude hotel staff. Dirty and dark room. Smelled strange.
Excellent 8.0
Pros: we were well taken care of during the blizzard. Staff was very accommodating. Restaraunt good was very good.
Cons: Wishing they would've actually opened the Restaraunt and served breakfast for those of us STUCK bc of the 32" of snow. Continental breakfast gets old fast and is unfulfilling. Also, they could've offered a discount on food and room feed to those of us stuck there. I asked. It wasn't an option. Floor creak when someone is room above you. You hear walking, showers, and toilets flushing.
Good 6.5
Pros: Clean room. Nice open feeling. Liked the historic feel to the hotel.
Cons: Mattress was terrible and eliminated a 4 star rating.
Excellent 9.1
Pros: Very nice feel of old and new combined. The hotel building is a gorgeous piece of history. It's remodeled to perfection.
Cons: The neighborhood is not the best although we were able to walk safely from the hotel to downtown Lancaster. I wouldn't do the walk a second time. Hotel is located just a short drive to many amenities. I would stay here again.
Excellent 9.1
Pros: The overall design, comfortable beds, free breakfast, friendly staff
Cons: Knowing where you were allowed to park, finding the main lobby - we drove passed the entire hotel a few times
Excellent 9.7
Pros: The old building has been put to a fabulous new use. The old beams, woodwork and bricks are very interesting. The toiletries and lines are great quality.
Cons: We could hear our neighbors in the middle of the night. A man checking in at the same time as us asked for a government rate, that was $40 less then we paid. How much subsidizing do we have to do?
Excellent 9.6
Pros: The charm and atmosphere of this hotel were present from the point we first set eyes on it. The restored factory look pairs rustic/historical elements with a chic sense of modern decor. The rooms were spacious enough, but still felt cozy. Continental breakfast was great- featuring goods from the on-premesis bakery. The Cap and Cork Restaurant / bar was also a nice stop, on par with many of the major dining locations in the city. My fiance and I actually spent some time just walking though the hotel, checking out the old parts of the building, and getting a sneak peak at the ballroom / reception area (gorgeous!). We've already planned to go again!
Cons: The only minor complaint was locating the hotel. It is not far from a major road, but the hotel building is part of what used to be a large factory complex. The rest of the complex was turned into offices/shops, and the hotel sits back behind them. There are also 2 entrances, one of which takes you around the back of the building, which may be confusing your first time.
Good 7.6
Pros: Delightful bed Coffeemaker Toiletries
Cons: Inconvenient outlets in room--and a lamp without a switch that only worked off the wall switch. Paper and plastic cups = downmarket
Cork Factory Hotel - Lancaster
Rated no. 4
8.6
Excellent 8.6
Based on 781 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
8.0
Location
8.8
Overall
8.0
Overall 8.6 Excellent
Based on 210 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
8.0
Location
8.8
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
7.0
Facilities
7.0
Location
7.0
Overall
7.0
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.7
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.3
Staff
9.2
Cleanliness
8.8
Comfort
8.8
Location
9.5
Services
8.6
Staff
9.6
Cleanliness
9.2
Comfort
9.6
Location
8.8
Services
8.8
Staff
9.4
Cleanliness
8.0
Comfort
8.6
Location
9.1
Services
7.7
Staff
8.9

Excellent 9.0
Pros: I stay at Hampton inns all the time and everything is very consistent, however this room had a lot of dead flies on the window
Cons: Beds and room lay out
Excellent 9.0
Pros: breakfast was great clean
Cons: price
Excellent 10.0
Pros: Great welcoming, very clean. Wonderful stuff ☺️ and a great breakfast 🍳. Friendly and helpful 😉
Cons: Everything was wonderful we will book again 💕
Excellent 9.0
Pros: The location is excellent and literally in the center of all the great places to see and do.
Cons: Our refrigerator wasn’t working properly and would freeze solid anything that was in it. Called 3 separate times and different times of the day night to come adjust it, and no one did. No biggie though, we’d just use out cooler.
Okay 5.0
Cons: When we arrived, we were told the room type we booked wasn't available. We booked a King bed room and received a 2 queen bed room.
Excellent 10.0
Pros: Clean and very nice Staff. Beds were amazing and clean! Bathroom was perfect, don’t find that often. Love it!!
Excellent 8.0
Pros: Location
Cons: Was over charged
Excellent 10.0
Pros: We¿ve stayed at this hotel twice and both times have been a great experience. The hotel is very clean and has an amazing staff.
Cons: The only issue is that the breakfast is only open until 10 am.
Excellent 8.0
Pros: Closeness to places that we wanted to see.
Cons: Smallness of bathroom.
Mediocre 2.0
Pros: Just that it was in Lancaster county.
Cons: Our first room had hair in several places including the bed. The sofa bed had several stains on it, the room seemed to be substandard. We had to change rooms which was a inconvenience because it was late. I should have went with another location.
Excellent 8.0
Pros: Convenient location, staff was friendly and helpful.
Cons: Breakfast was included in our room date but due to coronavirus safety precautions the breakfast bags that were provided did not meet our expectations and we chose to get food offsite.
Excellent 9.0
Pros: My whole family loves hotel chain. They meet all of expectations every time
Okay 4.0
Pros: The rooms were clean.
Cons: They were doing construction so the windows were covered, we couldn't look out, There was no closet only hangers. I belong to the Hilton and wasn't impressed with this one at all.
Excellent 8.0
Pros: free breakfast friendly staff
Cons: Pet friendly the room was clean but I don't like sleeping on beds and walking on floors animals were sleeping on
Excellent 10.0
Pros: Great service
Excellent 8.0
Pros: We loved the breakfast, cleanliness of the hotel and the staff.
Cons: Yes the last night that we were there the air conditioner in the room stopped really working well so it was a little stuffy and hot for that night.
Excellent 10.0
Pros: We found the location of the hotel easy to find and close to our reason for staying there; We had tickets to see "JESUS"!
Cons: At breakfast the area available was quite crowded so we had to eat outside. The eggs were delicious looking but were only slightly warm by the time we found a table.
Excellent 9.0
Pros: I only stayed here for one night for an event, but I enjoyed the stay and I had no complaints. Breakfast had more options than expected as well, which was a nice surprise.
Cons: no
Excellent 8.0
Pros: The staff was very helpful and hotel was very adequate.
Okay 4.0
Pros: Bathroom was great. Roomy and great water pressure.
Cons: Beds too soft. Main issue was soccer tournaments. Tons of kids and soccer parents who monopolized the pool and continental breakfast and the parents monopolized the lobby area partying and drinking. Staff did nothing. They let them party.
Excellent 8.5
Pros: Central location to the places we wanted to visit. Close to highway but not on it. Friendly staff. Decent hot breakfast.
Cons: The pillows were awful. Had 3 under my head and they just squish to nothing. If staying here again definitely bringing my own.
Good 6.0
Pros: Breakfast was great, rooms clean, lots of parking.
Cons: Small room, door slightly malfunction and could not exit without disturbing others when they were sleeping. Slightly pricy for a small room!
Hampton Inn Lancaster - Lancaster
Rated no. 5
8.6
Excellent 8.6
Based on 210 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
9.3
Location
8.6
Overall
9.2
Overall 8.6 Excellent
Based on 117 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
9.3
Location
8.6
Overall
9.2
Cleanliness
8.7
Comfort
8.9
Location
8.6
Services
8.8
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
9.6
Comfort
9.2
Facilities
9.6
Location
9.6
Overall
9.6
Cleanliness
9.2
Comfort
8.9
Location
8.6
Services
9.2
Staff
9.2
Cleanliness
7.5
Comfort
8.3
Location
7.9
Services
7.1
Staff
8.3
Cleanliness
8.7
Comfort
8.7
Facilities
8.6
Location
8.3
Overall
8.6
Cleanliness
7.8
Comfort
8.3
Location
8.3
Services
7.8
Staff
8.3

Excellent 10.0
Pros: Loved the layout of the room and we had all supplies needed. Staff very, very pleasant, friendly and helpful.
Cons: Breakfast was a bit pricey.
Excellent 10.0
Pros: Front Desk people.
Cons: The room being clean with me ask.
Excellent 9.0
Pros: Staff was pleasant. Room was clean.
Cons: Didn't like having to purchase my morning coffee at the Starbucks in the lobby. Room only provided decaf. They have a Bistro but it was not operating. Could have offered coffee and muffin fir free.
Good 7.0
Pros: The staff were very friendly The bed was comfortable The grounds were beautiful
Cons: The pool was ice cold and the room smelled like bleach so much it was burning our eyes. The bathroom door did not lock The towel bar was broken
Excellent 10.0
Pros: Clean
Excellent 9.0
Cons: The only disappointment was the indoor pool heater did not work, and the pool was cold.
Excellent 10.0
Pros: I did not have breakfast as not enough choices and I was expecting the breakfast to be part of the stay, similar to my recent experience in Absecon Atlantic City in New Jersey.
Cons: Having breakfast included with the stay based upon the price of the room,
Excellent 8.0
Cons: Restaurant wasn't open
Excellent 9.0
Pros: I liked the cleanliness of the hotel and the location.
Cons: The pool was not outside and I didn’t get to enjoy sitting by the pool. That is what I planned on doing more during my stay.
Good 6.0
Cons: The toilet was not flushed & was not cleaned in our room upon our arrival.
Excellent 10.0
Pros: Awesome staff
Cons: Nope
Excellent 9.0
Pros: Quiet. Safe area.
Cons: N/A
Excellent 10.0
Pros: It was clean and quiet.
Cons: Lost my mask and explained to the lady at the desk. Ahe was rude. And told me I couldnt enter the hotel with out one. If that were a requirement then they might want to have some to give people if they dont have ene when checking in.
Excellent 8.0
Pros: It was quiet and convenient. In the time of COVID, I was also happy to be in a hotel with windows that could be opened to allow for ventilation in the room.
Cons: The desk had not been cleaned; there was evidence of food, and various dried substances on it. I had to wipe down the entire area myself. Despite signs posted everywhere about mask-wearing, this was neither enforced nor adhered to by the desk staff.
Excellent 9.0
Pros: Friendly staff. Amenities were great. Pool was warm.
Cons: Felt the $75 pet fee fir two nights was too steep. Same price no matter how long you stay, so one night is same as two or one week.
Excellent 10.0
Pros: very quiet You don’t hear noise from room next door The mattress very soft and comfortable The pillows went a little flat Loved sofa , closet, fridge.COVID compliant It was nice to get cold breakfast and sit in lobby to eat
Cons: Only have Starbucks coffee that you have to pay Should off free coffee
Excellent 9.0
Pros: Cleanliness
Cons: Trip for a wedding and my daughter was upstairs and they had other people walk into their room!!! With their own duplicate key!! Then after the wedding her key wouldn’t scan into her room. Obviously front desk needs training
Excellent 10.0
Pros: Rooms are all updated and Pet friendly
Excellent 10.0
Pros: When we first got to the hotel we were in a rush. Unfortunately we got a set of key cards that didn't work. Then, even our replacement keys didn't work. You would think this would be a negative review. But they handled this all very. Very helpfully. The room cleaners helped us into the room and understood our time issues. Everyone in this hotel did their best and I would absolutely stay here again.
Cons: Absolutely nothing
Excellent 10.0
Pros: Nicely appointed. Very clean. Very friendly staff from the front desk to the Bistro/bar to the maintenance staff; everyone seemed very proud to work there. The food service/prep staff were very gracious and the young man who prepared the food was very interested in our satsifaction and opinon. Lovely room and big comfortable king size beds with great pillows. Convenient and nicely equipped work out room. Indoor pool (small) and whirlpool. Lovely courtyard with poolside-like lounge chairs and a small gazebo. Great for reading, getting a little sun or quiet time. WiFi and wired access throughout.
Cons: Very little not to like. If pressed I can only say that the menu of food available at the Bistro is very limited. There are no omelettes or speciality faire available. However, given the type of hotel (business, traveler, tech-friendly), this is to be expected and they did a wonderful job with thier offerings.
Courtyard by Marriott Lancaster - Lancaster
Rated no. 6
8.6
Excellent 8.6
Based on 117 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.0
Facilities
8.6
Location
9.0
Overall
8.3
Overall 8.3 Excellent
Based on 683 reviews
Cleanliness
8.9
Comfort
9.0
Facilities
8.6
Location
9.0
Overall
8.3
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.7
Comfort
8.7
Location
8.8
Services
8.5
Staff
8.7
Cleanliness
9.2
Comfort
7.2
Facilities
8.4
Location
9.2
Overall
7.5
Cleanliness
9.0
Comfort
9.0
Location
9.1
Overall
8.0
Services
8.8
Cleanliness
8.9
Comfort
9.0
Location
9.2
Services
8.3
Staff
8.4
Cleanliness
9.3
Comfort
9.4
Facilities
8.8
Location
9.2
Overall
8.8
Cleanliness
8.9
Comfort
8.9
Location
9.3
Services
8.7
Staff
8.4

Good 7.0
Pros: The location is excellent and the front desk staff a pleasure. The little Starbucks cafe is a real timesaver. The location cannot be equaled as the ARE the center of downtown. The parking garage is convenient and well maintained.
Cons: COVID response kept our room from being cleaned and serviced without a special request which seems a bit draconian at this point. The bar was poorly stocked; no sparkling waters or seltzers? Loud outdoor concert that went on past midnight was not relayed to us on check-in. We paid almost $300 for a room where sleep was impossible. We were leaving at 6:00 the next morning for a 10 hour car trip and wanted to sleep more than 5 hours. Communication was all we asked for. Oh, the pillows are the worst I have ever had in a hotel! Motel 6 has more comfortable pillows.
Excellent 10.0
Pros: The hotel was beautiful and comfortable!!
Excellent 10.0
Pros: very nice room and easy to navigate to the parking area.
Cons: All good
Excellent 10.0
Pros: Loved our stay! Beds were so comfortable.
Excellent 10.0
Pros: Amazing
Cons: Everything
Excellent 10.0
Pros: We liked everything about our stay from the minute we checked in until the time we departed. The room was spacious and very clean. We were particularly impressed with the bathroom. The dual shower heads were a nice added touch. We enjoyed dining at both Plough and The Exchange.
Cons: We could not find one thing we didn't like about our stay at the Marriott. The staff were friendly and courteous. The Hotel is in a great location and makes everything in the city easily accessible. Lancaster is a great city with a very vibrant music and fine arts scene and has great restaurants.
Excellent 10.0
Pros: The room was very nice and comfortable for my husband and I. We liked the cleanliness of the room and the hotel in general.
Cons: We did not really like the location and the fact that we had to pay an additional fee for parking. We paid a lot for the room and felt that the hotel could have at least included the parking garage in the price of the room given the cost of it.
Mediocre 3.0
Pros: Bed was comfy and the room was nice. Shower had good water pressure and temperature.
Cons: The price was astronomically ridiculous for what the room was. There was no bathtub, the room was small, and the lighting was very dim. For the price I paid I could have stayed in just as nice of a room somewhere else for a 3rd of the price. The hotel definitely was not worth the money!
Excellent 8.0
Pros: it was very good
Cons: Directions on how to work the shower
Excellent 9.0
Pros: Location,very nice rooms
Cons: Extra money for parking,no restaurants or bar in hotel must go next dIIoors.
Excellent 8.4
What can I say. Centrally located and probably the best option right in the center of the city. Convenient parking and walkable distance to any restaurant/bar in the area.
Excellent 10.0
Pros: I liked the hotel restaurant called "Plough". The menu and offerings were a pleasant change from the routine. Even if you are not staying at the hotel, I would recommend eating at the restaurant. (My wife also liked the hotel's rooftop bar.)
Cons: n/a
Good 6.0
Pros: Awesome place, great room, but. . . .
Cons: Housekeeping started knocking at 930, i told them we wrnt leaving soon, they knocked 3 more times b4 12. A top notch hotel knows when guest have checked out, they knew we weren¿t leaving until check out and kept knocking, they hated us and or didnt car
Excellent 10.0
Pros: It was clean and staff was pleasant
Cons: Downtown seemed shady but okay right around hotel
Excellent 8.0
Pros: Location, staff
Excellent 10.0
Pros: The customer service was beyond excellent and the cleanliness was superb!!!!!!
Cons: Nothing
Excellent 10.0
Pros: Location, value, cleanliness
Okay 5.0
Pros: Room was not clean Very bad
Excellent 9.0
Cons: I had to pay for the parking. thought it was included
Excellent 10.0
Pros: Fabulous hotel with the best location in Lancaster. We walked everywhere in the city. Hotel had great beds, great linens, great towels, great shower, convenient parking. Everything was wonderful. Nothing to complain about.
Cons: Liked everything. Nothing to complain about.
Excellent 10.0
Pros: Staff were professional and welcoming. Rooms were clean and comfortable. Housekeeping were timely upon request, wether we needed extra towels or needed a cleaning.
Cons: Nothing
Excellent 8.0
Pros: The furniture and design.
Cons: My room should have been cleaned better. The floor and desk surfaces swept and wiped.
Excellent 9.0
Pros: Rooms in new wing are very nice
Cons: Seems a bit ridiculous to pay 15 dollars to park on a weekend in lancaster.
Excellent 10.0
Pros: It is defiantly posh.
Cons: Not a single complaint.
Poor 1.0
Pros: Location
Cons: Just about everything. Staff was rude parking was 21.00 a day no coffee in room or lobby. I DO NOT recommend this hotel!
Mediocre 2.0
Pros: Leaving on check out day.
Cons: DISGUSTING! Dirtiest hotel we have ever stayed in. Floors hadn’t been cleaned in months, hair in linens, lightbulbs out, housekeeping had to unclog the shower drain. Elevators were filthy. Staff was rude. Lobby bathrooms were locked.
Excellent 9.0
Pros: Location was great! The staff was friendly and helpful.
Cons: Paying for parking during COVID.
Okay 5.0
Cons: for the money no coffee maker or microwave in the room, very noisy a/c.
Mediocre 3.0
Pros: It was big so social distancing was possible.
Cons: I check in to the 11th floo, there are fingerprints all over the bed. Dust on the floor.I went to the front desk and expressed that the room was not COVID 19 compliant. I was then switched to the 10th floor next to men that played rap blarring all night.
Good 7.0
Pros: Great location, easy to find
Good 7.0
Pros: Location was great
Cons: Our room did not get serviced/cleaned.
Okay 5.0
Pros: Wing was recently opened and was great.
Cons: Someone else's sock was left in bedding in the newly made up room. Staff not very helpful about that.
Good 7.0
Pros: The location and the view.
Cons: There was a price for everything, I felt nickel and dimed at every turn. When passing the staff in the halls no one said hello. They said that if I used a debit card it would charge me $25 so I used a credit card instead, it still charged my debit card.
Mediocre 3.0
Pros: The room was clean and modern. Location for city events was good.
Cons: Staff was basically incompetent. We arrived for a wedding and our room wasn't ready. The "hospitality" room they sent us to happened to be somebody else's actual room. The fire alarm went off after midnight and the front desk was unaware. NOT acceptable.
Good 7.0
Pros: Location
Cons: No microwave no free or reduced price breakfast. No complimentary coffee in the lobby. Too much extra cost to park!
Good 7.0
Pros: Location
Cons: noisy neighbors. had to call security
Good 7.4
Pros: Location was great. Staff was wonderful
Cons: Bed had a dip in the middle and killed my back. Paying $12/night for WIFI is ludicrous. Even The small cafes on Queen St have free WiFi.
Okay 5.0
Pros: Clean
Cons: First room had a band playing outside at night. Too loud. Second room fine. No instructions given for the elevator (need to scan room key in elevator to operate). So stuck in elevator for 10 minutes.
Good 7.0
Pros: Lovely hotel and great staff
Cons: Nothing
Mediocre 3.0
Pros: It was clean
Cons: The room was hot 75degrees all night. I had to go out and buy a fan. They did not offer anything. I called the front desk and did not answer the first 3 times I called. The overall stay was bad. I would never stay there again or recommend it to anyon
Okay 4.0
Pros: Great location, curteous staff. Good amentities
Cons: The room I got was directly the hotel's pool and the room stunk like clohrine. The bathroom floor was stained and ugly. Not a 3.5 star hotel experiance. The rooms are very outdated as well.
Mediocre 2.0
Pros: It was a nice room
Cons: I didn't like that they made a large group of wedding guests wait to be checked in even though we called weeks in advance that we needed early check in which they reassured us would be taken care of. We missed the entire bridal party walking down the is
Okay 5.0
Pros: Location was good, staff were friendly but were clearly understaffed so service slow.
Cons: Service was slow at breakfast - the queues to check in and out were long (15 mins). There weren't enough towels in the room for number of guests.
Good 7.0
Pros: Location downtown was convenient
Cons: The bed mattress was worn and needing replacement. There was a rooftop bar with loud music late at night close by. Be aware that self parking is $19/day.
Good 7.0
Pros: The room and location were perfect!
Cons: The front desk staff were extremely unhelpful. We were there for an event and asked about early check in. The attendant laughed and said no. As we waited in the lobby, we watched them check multiple guests in early. This is the only complaint.
Good 7.0
Cons: Sign at street is level. There was a sign that stated valet parking, but nothing that stated the name of the facility especially when coming from the northeast.
Mediocre 3.0
Pros: Staff was extremely helpful.
Cons: Everything but the staff
Mediocre 3.0
Pros: It was a place to sleep that was relatively safe.
Cons: Bad area of town, not very well put together.
Poor 1.0
Pros: The lobby area was beautiful and the location in the middle of the city excellent.
Cons: The room I first checked into had rumpled, stained, torn bedding; stains/tears on furniture, curtains, and walls; dirt on the floor. I asked for room switch. 2nd room was slightly better. In the morning I had bedbug bites. 3.5 star and not even clean?!
Okay 5.0
Pros: staff was courteous, bed was comfortable.
Cons: Expensive parking, poor tv channel selection, fee for internet access.
Okay 5.0
Pros: Location
Cons: No character--- could have been an expensive Holiday Inn. I actually left a day early and sucked up the cost of the room-- the amenities were expensive, and the experience as a whole was not worth the cost!
Excellent 9.1
Pros: The hotel was great. Great location. Clean. Nice staff. As nice as any Marriott we have stayed in.
Cons: Restaurant was understaffed and food was not up to Marriott standards. We could have purchased better food at any of the other local restaurants within walking distance.
Okay 4.0
Pros: Clean, close to restaurants and shopping.
Cons: Valet's over anxious. Parking was not very convenient,in separate garage, adding another cost of $18
Mediocre 2.0
Pros: Nice rooms and valet's were so cool and friendly.
Cons: I tried to order room service; they refused to take the cheese off a cheeseburger! Wouldn't allow me to do this and went elsewhere. Poorly managed. Parking is a pain as this is downtown. Scary neighborhood.
Okay 5.0
Pros: nothing stands out....
Cons: yes, parking is an additional fee - $18 if you come and go from the self park - $15 if you don't take out the car. The garage is not monitored by a human - risks of safety go way up. also, the beds were horribly uncomfortable; rooms not too clean.
Excellent 8.0
Pros: There for a dance convention with my daughter. The hotel was fully booked but the staff did a great job of managing a large number of guests. The elevators were a problem since everyone started and finished their workshops at the same time of day but they could not control that. You must always have your room key since elevators won't go up or down without a swipe.lots of shops and restaurants in walking distance. Room was fine, clean and not too small. Quiet as well.
Okay 5.4
Pros: Location
Cons: I didn't sleep well because of a fight in the hallway that took the hotel stuff way to long to resolve. Also I'm a platinum member and was unable to get a king room that I requested.
Lancaster Marriott at Penn Square - Lancaster
Rated no. 7
8.3
Excellent 8.3
Based on 683 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.8
Facilities
8.0
Location
8.8
Overall
8.0
Overall 8.3 Excellent
Based on 217 reviews
Cleanliness
9.0
Comfort
8.8
Facilities
8.0
Location
8.8
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.1
Comfort
9.1
Location
9.0
Services
8.8
Staff
9.0
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
7.0
Overall
7.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.6
Location
8.7
Services
8.5
Staff
9.1
Cleanliness
9.3
Comfort
9.0
Location
8.8
Services
8.6
Staff
8.8
Cleanliness
8.7
Comfort
8.8
Facilities
8.0
Location
8.9
Overall
8.0
Cleanliness
8.5
Comfort
8.2
Location
8.8
Services
8.1
Staff
8.4

Excellent 9.0
Pros: Cleanliness of the property and room in general
Excellent 10.0
Pros: Staff is extremely friendly and rooms are very clean
Excellent 8.0
Pros: location was fine
Cons: just a bit too noisy. not sure if it was the h eating unit or what. took too long to check in and check out
Good 6.0
Pros: Location and cleanliness.
Cons: We have stayed at other Hilton¿s and they provided breakfast. This hotel has not re- opened their dining area. You had to request a breakfast bag which contained a frozen Jimmy dean sandwich, muffin or bar and a tiny yogurt. Very disappointed
Okay 5.0
Pros: Location
Cons: Stop serving coffee at 10 am. Breakfast (due to covid restrictions) could be better. I don¿t understand why restrictions are still in place.
Excellent 10.0
Pros: location, clean, fresh, and kind staff
Cons: nope
Okay 5.0
Pros: The beds were very comfortable with ample pillowage.
Cons: The jacuzzi was closed by the time we got there, around 9pm, after attending a wedding and dancing our feet off. It would¿ve been nice for the ridiculously high price for a room you can get ANYWHERE in FL for less than half that price!!! PA residents!
Poor 1.0
Cons: Plastic covers on mattress - I was placed in handicapped suite
Excellent 10.0
Pros: I like the high ceilings in the room and the location.
Cons: Unfortunately the night we stayed there was a large group of teens that banged on our door and ran. We notified the manager and he was unable to control the guest of teens. We didn’t sleep all night. This made our stay unfavorable.
Excellent 9.0
Pros: Location
Okay 5.0
Pros: Location
Cons: Rooms very small as was the bathroom. No fan in the bathroom. I did not like being charged $25 for incidentals should we use them. At checkout I was told that it would take a few days for fee to be removed from my credit card.
Excellent 10.0
Cons: Thaw buffet breakfast looks awful. We chose to east somewhere else.
Excellent 8.0
Pros: The spacious room, pool and hot tub.
Cons: The staff behind the front desk when we checked in were rude and not very welcoming.
Excellent 8.0
Pros: Good breakfast service, well located
Cons: Guest laundry facilities have only one washer and dryer. The hotel caters to participants at the local USA FH tournament - which meant it was quite full. It was impossible to get a chance to launder.
Excellent 10.0
Cons: The breakfast buffet should be included with the room price. Very few food options in the area. The $12 per person price was a little high and pricey for a family.
Poor 1.0
Pros: Suppose to be indoor pool but it was below 60 degrees
Cons: Hook was bad and unfriendly staff
Excellent 9.0
Pros: Fitness and Pool area. Also very clean and beds and pillows were very comfortable Location was excellent
Cons: I noticed the staff was struggling checking in a family and they were not very professional. In my profession I am a Customer Support Mgr. so the situation could have been managed better than it was.
Excellent 9.0
Pros: Location
Cons: An indoor pool closed because of bad weather OUTSIDE. Never heard of this. The beds and pillows were not the most comfortable. I've stayed at places with worse, but I've also stayed at places with better.
Mediocre 2.0
Pros: Complimentary iced tea
Cons: No complimentary breakfast for the overpriced stay. No complimentsry water etc. the hotel lay out was very confusing. After a fire alarm sounded. No one received explanations of why . This occurred at 5:39 am. The price of --. A night was extraordinary
Excellent 8.0
Pros: The size and configuration of the room was a welcome surprise. The room had a high ceiling with a nice ceiling fan, two big windows that overlooked the courtyard. The bathroom was roomy, nice hot shower and plenty of towels. Perfect for a two night stay!
Cons: The staff at the reception were just too busy answering the phone, stocking the pantry, and processing paper to really handle questions from guests. We would have appreciated a bit more courtesy.
Good 6.0
Pros: breakfast was good convenient parking
Cons: when we checked in, they did not have the room I booked. The manager gave us an upgrade.
Good 6.0
Pros: The rooms were modern and fresh
Cons: Cleaning staff attempted to enter our room a little after 930 am with barely a knock. Front desk was unapologetic.
Excellent 10.0
Pros: Loved the staff at the front desk! They went above and beyond and were so attentive and sweet to our grandson, which made it so much fun for him!
Cons: N/A
Good 6.0
Pros: Staff were really nice, room was very clean, and the location was perfect.
Cons: I'm completely unsatisfied with the soundproof of the room. I could hear everyone on the aisle very clearly and also whenever people getting in and out of their rooms. It's like there was no soundproof at all! I could hardly sleep through the night!
Excellent 8.2
Pros: This hotel is obviously very busy, but it is also very well-maintained. The staff is very courteous and helpful. Very comfortable for a business trip.
Cons: Frequent soccer tournaments in the area mean excited kids roaming the halls in the evenings, and the doors to the hallways are not very sound-proof.
Good 6.0
Cons: The breakfast buffet was terrible. By the time you get your food to the table everything is cold. Had to wait 15-20 minutes to get scrambled eggs.
Hilton Garden Inn Lancaster - Lancaster
Rated no. 8
8.3
Excellent 8.3
Based on 217 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Location
8.9
Services
8.6
Staff
8.9
Overall 8.4 Excellent
Based on 77 reviews
Cleanliness
8.6
Comfort
8.5
Location
8.9
Services
8.6
Staff
8.9
Cleanliness
8.5
Comfort
8.5
Location
9.0
Services
8.5
Staff
8.7
Cleanliness
8.6
Comfort
8.5
Location
8.7
Services
8.6
Staff
9.2
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
9.2
Staff
9.2
Cleanliness
9.2
Comfort
8.3
Location
8.3
Services
9.2
Staff
9.2
Cleanliness
8.8
Comfort
9.4
Location
9.4
Services
8.8
Staff
9.4

Okay 4.0
Pros: The hotel needs to be updated! The water in the sink was cold the entire stay even though we were told it would be fixed. The wall paper was coming off the wall in the bathroom. There was a broken handle on the vanity. Our room was right by the exit door and the stair well. The noise and door slamming was so ridiculous when we were sitting in the living room area trying to relax for the evening. There was a standing ashtray right at the door when I went to pack the car I was choking on cigarette smoke.
Cons: Above sorry I put it in backwards. I like the size of the room the breakfast was ok, the fireplace in the lobby was nice. Please update your rooms!
Excellent 8.0
Pros: Ease of check-in. Room size and cleanliness of room. Friendliness of staff.
Cons: the breakfast was not really that good.
Excellent 9.0
Pros: Nice, clean, quiet, safe. Very nice staff. We felt very comfortable.
Cons: We had only one set of toiletries in the room (shampoo, conditioner, body lotion), even though the reservation was for 3 people. I discovered later on that we could call the front desk and request more but why don’t leave enough of the supplies to begin with? Also just a suggestion, please leave some plastic utensils in the room for the guests. We bought lasagna from the lobby and realized later that there were no utensils in the room. Thank you!
Okay 5.0
Cons: There was a little issue of not having housekeeping.
Excellent 8.0
Pros: Location was great to visit Lancaster sights. Liked the suite idea. Had full size fridge and small stove to cook on. Even offered a grill outside, but we did not use it.
Cons: Due to Covid, breakfast is now muffins, yogurt, cups of fruit, packets of oatmeal and microwaveable Jimmy Dean sandwiches. It’s was okay. In our room the remote would not change the channels on the TV in the sitting room. So we just used the tv in the bedroom. The toilet paper holder kept falling out and dropping the toilet paper on the floor.
Okay 5.0
Pros: We always try and stay at a Homewood. The Location was correct
Cons: We've had better at another Homewood (during COVID) and the Price was the Highest I ever PAIDED
Excellent 10.0
Pros: Very clean hotel inside and outside and located a few miles from all the area amenities would recomend homewood Suites in Lancaster to all my friends and family
Excellent 9.0
Pros: Clean
Cons: No shower caps
Excellent 10.0
Pros: The hotel was very clean and pretty. The staff was amazingly helpful, even giving us their own jumper cables and singing a song for us at our request. Amazing kindness shown. Highest ratings!!
Cons: Nope
Homewood Suites by Hilton Lancaster - Lancaster
Rated no. 9
8.4
Excellent 8.4
Based on 77 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.6
Facilities
7.6
Location
8.0
Overall
8.1
Overall 8.2 Excellent
Based on 764 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
7.6
Location
8.0
Overall
8.1
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
8.0
Overall
9.0
Cleanliness
8.0
Comfort
9.0
Facilities
9.0
Location
7.0
Overall
10.0
Cleanliness
8.4
Comfort
8.4
Location
8.2
Services
8.3
Staff
8.6
Cleanliness
7.6
Comfort
7.6
Facilities
8.0
Location
6.8
Overall
7.6
Cleanliness
5.0
Comfort
6.0
Facilities
5.0
Location
4.0
Staff
4.0
Cleanliness
8.6
Comfort
8.6
Location
7.8
Services
8.4
Staff
8.7
Cleanliness
8.7
Comfort
8.8
Facilities
6.0
Location
8.1
Overall
10.0
Cleanliness
8.8
Comfort
8.9
Facilities
7.3
Location
8.3
Overall
7.3
Cleanliness
8.9
Comfort
9.1
Location
8.8
Services
8.7
Staff
8.8

Excellent 8.0
Pros: Clean, comfy, quiet area
Good 7.0
Pros: close to outlets
Cons: most things were broken, toilet ran all the time, shower curtain was missing, the inner one
Excellent 9.0
Pros: excellent desk staff
Cons: dried shaving cream left on bathroom mirror
Excellent 10.0
Pros: Our stay was comfortable. Breakfast was excellent and the lady on duty at breakfast was very nice. We loved the pancake machine. We had never seen one of those before. Much better than waffles.
Cons: The covers were so tight on the bed we had to untuck the corners so we could pull the covers up to our necks!!!!!
Excellent 9.0
Cons: The children running and shouting in the hallways noisy and unsupervised Didn’t see any parents
Okay 4.0
Pros: The front desk was pleasant but did not go out of their way to give out of towners more than one local restaurant dinner recommendation. The one that they did suggest was delicious but that was the only one suggested for a 3 night stay.
Cons: Had a pet friendly room it was terrible. The smell was so intense, bought air fresheners didn't help. Tried opening windows but couldn't. Turning off AC was only way the room smelled semi tolerable but was hot. No way staff doesn't smell it.
Mediocre 2.0
Pros: Checking out
Cons: The noise lack of amenities that was supposed to be available
Excellent 10.0
Pros: It was clean. Me
Cons: The toilet paper smelled like urine. So I asked for a new roll and took it out of the paper and the new roll smelled like urine also. So I went purchased my own.Other than that everything was fine.
Excellent 10.0
Pros: Clean, quiet!
Excellent 10.0
Pros: I loved how much space the hotel room had,how clean the hotel was and the nice friendly staff.Also the way the room was set up/ designed was very nice.Overall I had a wonderful experience at this hotel.
Cons: No.I loved everything.
Mediocre 3.0
Pros: The staff was friendly
Cons: Yes anon smoking hotel our first room wreaked of cigarette smoke tried to use air freshener that didn't work at 2 am had to switch rooms because of the smell
Excellent 10.0
Pros: The cleanliness of the room.
Excellent 8.0
Cons: There was a strong odour of someone smoking marijuana in their room for two of our three night stay. We could only smell it in the hallways.
Excellent 10.0
Pros: The hotel was nice and the staff were very helpful. The room was very clean.
Cons: The furniture was very uncomfortable and the lighting was terrible. The location was not where we would want to stay again.
Excellent 9.0
Cons: Please, brighter lighting in the room.
Excellent 10.0
Pros: Great location. Good bed and plenty of useable space and furniture. Very clean
Excellent 8.0
Pros: Friendly Staff
Cons: Road noise from nearby highway
Excellent 9.7
Pros: Nice comfortable suite motel.
Cons: Difficult to exit property unto highway due to traffic.
Excellent 9.7
Pros: Breakfast buffet was delicious, wide selection. They also had free dinner the night we were there. The staff was very friendly and courteous. Staying there again in six weeks!
Okay 5.1
Pros: The complimentary breakfast was very good with a wide selection of food offerings. The staff was friendly and courteous.
Cons: Trucks heading East on US-30, use their diesel engine to slow down on a curve right next to the hotel throughout the night. The noise is bad. The Heating and air conditioning system is 12 inches from and adjacent to the bed. Constantly blowing air and road noise made getting a good night sleep impossible.
Excellent 8.0
Pros: The front desk was very friendly and helpful; nice breakfast;
Hawthorn Suites by Wyndham Lancaster - Lancaster
Rated no. 10
8.2
Excellent 8.2
Based on 764 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.5
Facilities
6.7
Location
8.6
Overall
7.5
Overall 7.9 Good
Based on 576 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
6.7
Location
8.6
Overall
7.5
Cleanliness
5.0
Comfort
5.0
Facilities
4.0
Location
6.0
Overall
5.0
Cleanliness
9.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
8.5
Comfort
8.8
Location
8.6
Services
8.4
Staff
8.9
Cleanliness
9.5
Comfort
9.5
Facilities
8.5
Location
9.5
Overall
8.5
Cleanliness
7.5
Comfort
7.5
Facilities
7.0
Location
8.5
Overall
7.5
Cleanliness
8.5
Comfort
8.4
Location
8.6
Services
8.2
Staff
8.6
Cleanliness
8.4
Comfort
8.3
Facilities
7.3
Location
8.6
Overall
8.0
Cleanliness
8.2
Comfort
8.5
Facilities
6.4
Location
8.4
Overall
7.3
Cleanliness
7.7
Comfort
8.0
Location
8.5
Services
7.6
Staff
8.3

Mediocre 3.0
Cons: The booking rate on Booking.com was $181 which i prebooked but as soon as I came and stayed holiday inn charged me $231. Breakfast was supposed to be included in the room rate for two, they gave me breakfast cards on Sunday but on Monday they stated that the restaurant was closed and hence no breakfast was served. This was highly inconvenient. A heads up notice would have been nice as we were on a tight schedule for the morning.
Poor 1.0
Pros: when I went to check in rep was very rude and unprofessional
Cons: nothing
Excellent 10.0
Pros: close to Chinatown. close to fabulous indoor farmers market
Cons: It would have been nice to have hot coffee and hot water for tea in the lobby
Excellent 10.0
Pros: Staff was friendly and helpful. It was very clean.
Excellent 10.0
Pros: very beautiful hotel in beautiful downtown Lancaster
Cons: imperial restaurant was dingy inside a beautiful hotel and it needs to be more lit up from the street looks closed
Good 6.0
Cons: I didn¿t like the fact that I had to go to the desk everyday for towels and toilet paper, I didn¿t like the fact that I had dirty towels stacked up on the floor under the sink The furniture in the lobby was stained. I didn¿t get free breakfast
Excellent 10.0
Pros: Upscale. Location
Mediocre 3.0
Pros: Its location in downtown Lancaster.
Cons: I booked the hotel because it includes breakfast. I paid more for breakfast but they did not. There should be breakfast even for Monday. I feel being ripped off. The carpet smells mildewy and the blind cords were broken.
Okay 5.0
Pros: Decent location, free parking.
Cons: Leaking ceiling/ducts. Garbage cans collecting leaking water blocking almost the entire hallway. Poor ventilation. Bathroom door wouldn't open or close - stuck halfway open to floor.
Good 7.0
Pros: Very clean and comfortable beds
Cons: No microwave in room and no breakfast
Poor 1.0
Pros: The location for us
Cons: The hotel was dirty, it smelled horrible except for the lobby where they covered it up with fresh scents. The hallways and the rooms smelled the worst. They smelled musty, old and dirty.
Excellent 9.0
Pros: Clean room
Cons: No microwave in room and refrigerator was small.
Excellent 9.0
Pros: It was very clean, staff was very friendly and helpful. The hotel was beautiful. Room was a decent size. Excellent lighting in the bathroom. Quiet based on the inner city location. Heard no outside noise.
Cons: No breakfast and nothing very close. Parking you had to use parking garage beside hotel. They offered a discount on parking, but it was an extra $13. Parking elevator was broken! Had to park on 4th floor and use smelly steps for 4 flights with luggage!!
Excellent 8.0
Pros: Very clean; modern renovation
Mediocre 2.0
Pros: I already spoke to one of your reps explaining that I was not happy with my stay at Holiday Inn Lancaster. The hotel staff made several mistakes to my billings and the service quality was not good.
Cons: Please see above. If you want more details, please call me
Good 6.0
Pros: Free parking
Cons: The room smelled like cigarettes and you can here the traffic from the street on the 9th floor. Also thought there were going to be breakfast. Very disappointed in room.
Mediocre 3.0
Pros: It was definitely clean.
Cons: It should¿ve been told that you had to pay for parking. I¿ve never stayed in a hotel that you have to pay for parking to stay there and I think that is ridiculous. I also didn¿t like the fact that it was not disclosed that there was no breakfast
Excellent 8.0
Pros: I really liked their gym! It was nice and spacious. Very friendly staff.
Cons: I did not like that there was a parking fee, especially it being located downtown. Wish they offered free parking to all guests.
Excellent 9.0
Pros: Nice clean
Cons: No free parking.
Good 6.0
Pros: The location is great it is close to everything.
Cons: We didn't have a phone in our room, the room wasn't as clean as it could have been small stain on sheets, and dead fly on lamp.
Excellent 10.0
Pros: Incredibly friendly and helpful staff, spotless. Hated to leave!
Cons: The only thing I didn't like about this hotel was having to leave it. It was a wonderful place and experience!
Excellent 8.0
Hotel was nice enjoyed the stay with my kids.
Excellent 10.0
Pros: location, cleanliness and staff were great
Cons: there was a group of homeless people a block away which was sketchy.
Excellent 9.0
Pros: Very nice facility. The staff bent over backwards to accommodate us.
Excellent 9.0
Pros: location
Cons: BKF was not offered as stated on website and some minor maintenance items needed in the room (loose hardware in shower)
Poor 1.0
Pros: It was clean and updated.
Good 7.0
Pros: Clean and updated hotel
Cons: Noise level was too loud - parking garage was not convenient and extra
Okay 4.0
Pros: The location
Cons: The hotel is very old and not worth the money. The staff is not friendly and did not explain that there is free parking in the lot across the street. There is no grab and go breakfast.
Poor 1.0
Cons: There was no breakfast and the pool was closed do to a party Friday 4 to 7 and the group tore the pool up and couldn’t go in all weekend and the location is where homeless people are over all the place but that I feel sorry for them people
Mediocre 3.0
Pros: We stayed here in the past and loved it. Not this time!
Cons: We stayed here in the past and loved it. Due to COVID restrictions the pool was closed, the restaurant and bar was closed, our room had no toilet paper which we had to ask for and never received. Considering what was available, the hotel is now overpriced
Good 6.0
Pros: There was a jacuzzi
Cons: No breakfast but the price was high
Mediocre 2.0
Pros: They charged me for parking twice. and would not work with me about it, even though it clearly shows two charges
Good 7.0
Cons: Staff member gave me directions to a drug store which I walked to in the cold weather and was closed. Staff should be aware of those simple things.
Good 7.0
Pros: The Location
Cons: Did not get the room we reserved. Unfortunately it is under a great deal of construction. Started working on it very early in the morning
Good 6.0
Pros: This is all about location. Otherwise it is just like most other hotels.
Cons: Staff is friendly and helpful. Whoever runs this hotel is lost. There was a crane parked in the unloading area with ZERO signs telling you were to unload or park or anything. Plus one of three elevators functions for at least two years now.
Okay 4.5
Pros: The location is very close to town center.
Cons: There was no WiFi for 2 days, and when it came on it was weak and slow. While the hotel is being refurbished outside, I hope the owners will refresher up the interior carpet etc. The self service breakfast consist of all cold items, even hard boiled eggs were cold. The hotel could improve on their choice of expresso coffee and other varieties.
Mediocre 2.0
Pros: Location is great.
Cons: They have construction on the first 6 floors so you wake up every morning to the sound of construction at 7am. There is also construction right outside the hotel and no fault of theirs but it's still annoying and loud. In a year this will be a great pla
Okay 5.0
Pros: Ease of checkin and the comfort of the bed was about it
Cons: It was just ok. Renovations were being done, no mention of paid parking when speaking to the front desk staff or when making the reservation. Questionable individuals just hanging around the hotel.
Okay 4.0
Cons: Desk employees nice.I asked about two queens instead of one bed,the mgr nixed and said it would cost more. Very frustrating because my understanding was that this could be requested on check-in. Mrg had desk employee relay info instead of doing themselves
Okay 5.0
Cons: Area of town very dirty
Poor 1.0
Pros: The location of this hotel is great - center of town - walking distance to just about everything.
Cons: Hotel staff was not helpful with issues we had. We called down stairs 3 times throughout the night due to teenage party goers in the hallways...they didn't stop until around 4:30 am. Needless to say I didn't get much sleep.
Good 6.0
Pros: Location and front desk staff.
Cons: The bed was dirty. It did not look like the sheets had been changed.
Okay 4.5
Pros: staff
Cons: no refrigerator for important medicine to be kept cold plugs for computer behind cabinet or behind lamp table involves unplugging making clock not work or unreachable telephone not working when entered room no bar in bathtub to exit for slightly disabled person paltry breakfast no writing paper in room
Mediocre 2.0
Pros: location
Cons: Old hard boiled and stale toast for breakfast , blood and fecal matter in shower , and roaches
Excellent 10.0
Pros: Location, friendly helpful staff, clean, good breakfast
Excellent 8.0
Pros: Room was nice. Price was good fpr the area. Hotel was clean. Parking was affordable.
Cons: Refrigerator did not work well
Excellent 10.0
Pros: We were in town for a wedding that was held in another hotel that was booked. I was pleasantly surprised by the Hotel Lancaster. Sometimes you don't know what you're going to get when you book online. It was as beautiful as the photos on the website. The room was clean and the bed and pillows very comfortable. Although it was brief, we had a very nice stay.
Excellent 8.8
Pros: Quite good value in a convenient location.
Cons: Needs more convenient electrical outlets.
Okay 4.5
Cons: Bathrooms were too small and tube was not clean.
Excellent 9.1
Pros: Room was spacious. Staff was friendly and helpful.
Cons: The breakfast was very limited. Bathroom door was in the way of bathroom.
Excellent 8.2
Pros: The front staff was very helpful and accommodating, i also found them to be professional yet down to earth- a combination that is getting more and more rare. Room was nice, and clean- bed was comfy.
Excellent 8.0
Pros: Very welcoming and friendly staff. Great location and nice room. Perfect place to stay and experience all of the downtown options for dining and drinks.
Cons: Free breakfast was lacking choices.
Excellent 9.4
Pros: Location and value
Cons: Wifi was so as molasses
Excellent 8.8
Pros: Hotel was very clean. Staff very friendly and helpful. Location is definitely prime, very easy to walk to anything in the downtown area. Breakfast included a nice variety of fresh fruit, yogurt, cereal, muffins, hot and cold beverages.
Cons: My second night the wind was incredible. I found it quite distracting that the window was not able to be closed tightly and every time there was a burst of wind, the window banged. In the middle of the night I finally shimmed the window with some brochures. The elevator does close very quickly!
Holiday Inn Lancaster, An IHG Hotel - Lancaster
Rated no. 11
7.9
Good 7.9
Based on 576 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.3
Location
8.5
Services
8.0
Staff
8.6
Overall 8.0 Excellent
Based on 55 reviews
Cleanliness
8.5
Comfort
8.3
Location
8.5
Services
8.0
Staff
8.6
Cleanliness
7.7
Comfort
7.7
Location
8.3
Services
7.5
Staff
8.0
Cleanliness
8.7
Comfort
8.4
Location
8.3
Services
8.2
Staff
8.8
Cleanliness
9.3
Comfort
9.3
Location
9.3
Services
8.6
Staff
9.3
Cleanliness
8.8
Comfort
8.4
Location
8.4
Services
8.1
Staff
8.8
Cleanliness
9.4
Comfort
9.1
Location
9.4
Services
8.4
Staff
9.4

Excellent 9.0
Pros: The staff was very, very friendly. I felt welcomed as soon as I entered the lobby. I like the fact that there were several restaurants within walking distance.
Excellent 8.0
Cons: you did not offer bacon or waffles
Excellent 8.0
Pros: Breakfast scaled down because of COVID but still good. Staff friendly. Washer and dryer on site for guests.
Cons: Not enough parking space in front of location. Backdoor had some issues opening with card.
Excellent 10.0
Pros: The bed was extra compfy! We've stayed at a lot of places, and usually the comfort level of the beds are very lacking. Not here! Anytime we were in the common areas, there was always someone cleaning. All the employees were so friendly. We usually stay at the Hamptons or Hilton, but now we will stay here again!
Cons: Hot tub was broken!!! I specifically booked here because my wife has arthritis and she wanted to take advantage of the hot tub.
Excellent 10.0
Pros: Very friendly staff. Extremely clean room.
Excellent 10.0
Pros: Location. Friendliness
Cons: Was told 2 kinds of egg sandwiches Not 1 breakfast not the best.
Excellent 10.0
Pros: Staff was helpful and friendly.
Cons: Description of room stated it could sleep up to 5 people which size it certainly could not.
Excellent 9.0
Cons: Minor point but microwave was listed on website but there was no microwave.
Fairfield Inn & Suites by Marriott Lancaster - Lancaster
Rated no. 12
8.0
Excellent 8.0
Based on 55 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

Lovelace Manor Bed And Breakfast - Lancaster
Rated no. 13
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

Cleanliness
7.2
Comfort
7.0
Facilities
2.0
Location
7.6
Overall
6.0
Overall 6.6 Good
Based on 197 reviews
Cleanliness
7.2
Comfort
7.0
Facilities
2.0
Location
7.6
Overall
6.0
Cleanliness
7.8
Comfort
7.5
Location
8.3
Services
7.0
Staff
8.1
Cleanliness
8.0
Comfort
2.0
Facilities
2.0
Location
7.0
Overall
6.0
Cleanliness
7.2
Comfort
6.9
Location
7.4
Services
6.5
Staff
7.1
Cleanliness
6.7
Comfort
6.9
Location
7.7
Services
6.1
Staff
6.5
Cleanliness
7.0
Comfort
6.8
Location
7.5
Services
6.2
Staff
7.0
Cleanliness
7.0
Comfort
7.5
Location
7.8
Services
6.3
Staff
6.3

Mediocre 3.0
Cons: beside the other loud guests till 3:30 in the morning, I tried taking a shower and when i turned the knob for more warm water, the water stopped and has to finish my cleaning off in the sink.
Excellent 10.0
Pros: Great location, clean and comfortable.
Cons: Nothing
Mediocre 3.0
Pros: The price was decent ,in a crunch for a room so I jumped on it.
Cons: Room was very dirty, had roaches and spill stains down the dressers and night stands,Rug was disgusting. I had to clean the room myself to feel some type of clean or comfortable. Took the comforter off the bed looked as if someone slept in it and they just fixed the bed. I don't know who has done on line reviews for this place but the reviews and actuality of the rooms is way off. They must have family or do there own reviews. I was very disappointed. I would have canceled and gone somewhere else if that was possible. I told them about the roaches and they blew it off, so what's that telling you. I would never recommend maybe just maybe in a crunch w limited$ . So disappointed.
Excellent 8.0
Pros: The room was clean and the beds were comfortable.
Cons: There were no tissues anywhere in the room. Also there were no paper or plastic drinking cups in the bathroom to rinse after brushing your teeth.
Mediocre 3.0
Pros: Nothing
Cons: Black mold growing in the bathroom
Excellent 8.0
Pros: Ok beds (one better than the other), good location, close to food, gas, anything you need. Really good steak tip subs at the restaurant right next door. Smoking room available. Good wifi.
Cons: Could have been cleaner. Rear stairs are missing the bannister.
Excellent 8.0
Pros: sunrise from the balcony ;)
Mediocre 2.0
Cons: Roaches in the stairwell. Narrow hallway on 2d floor. No breakfast. Dingy.
Okay 5.0
Pros: Over all room was clean.
Cons: Door was broken a little. Chain would but bolt was gone.
Good 6.0
Pros: Clean
Cons: Very old, paint chipping off the ceiling, door weatherstripping falling off the top of the door
Okay 4.0
Pros: Staff assistance, quick response to servuce call and ingi.
Cons: Lack of amenities,smokes fumes and poor noise barties.
Excellent 9.6
Very nice 2-star hotel.
Good 7.0
Pros: What I liked most about the hotel was the television and chair set up. Right next to the ac, great reception, and a table to place dinner on. It was a great getaway for my girlfriend and me.
Cons: There was an attempt to change my room from king you double bed. I chose king for the spacious bed and comfortable sleep. However the matter was handled in my favor and I was able to secure the king suite!
Mediocre 3.0
Pros: It had beds
Cons: booked a king bed and was given a double.ac barely worked and was noisy.They dont inspect the room before you leave so after you leave if they decide that your rm was Messed up in anyway they will charge your card the dep since dep. Is not req at check in
Excellent 10.0
Pros: Its central location made it ideal for my needs. Room was clean, neat and with a pleasant atmosphere about it. WiFi worked great! Very friendly staff. Restaurants close by. Within walking distance of Amtrak station, so no need for rental car or taxi.
Cons: No
Okay 5.0
Cons: Inseficient lighting in stairwell leading to 2nd floor. Tub drained slowly
Excellent 10.0
Pros: close to all
Cons: not sure
Excellent 9.0
Pros: close to all
Cons: not sure
Mediocre 3.0
Pros: Nothing at all
Cons: It was in town away from the places we usually frequent and we had to drive through many local streets with traffic lights to get there. We usually stay at Red Roof Inn, which has the location we like and will go back there on our next trip.
Good 6.0
Pros: The place is in a good location. The roo needed dusted. The bedding could of a little cleaner (stains) overall what u expect from a basic motel
Okay 4.0
Pros: Wasn't hard to find.
Cons: Woman at the desk was rude (man seemed fine). Room had holes in the walls and a towel in the fridge. Smelled smoky (non smoking room) They charged $15 extra dollar for guest but didn't provide cot, extra bedding, key or towels.
Excellent 8.0
Pros: FRIENDLY STAFF,CLEAN ROOM .
Excellent 10.0
Pros: I left a bag in the room and it was returned to me with no problems.
Cons: The air conditioning was not working and the bathroom light and fan are on a motion-sensor - blazing light and fan are what you do not need in the middle of the night!
Excellent 10.0
Pros: Location is great.
Mediocre 3.0
Pros: Nothing
Cons: It smelled awful. Bugs came out of drain when shower turned on
Americas Best Value Inn Lancaster - Lancaster
Rated no. 14
6.6
Good 6.6
Based on 197 reviews
Details
Reviews

Cleanliness
5.9
Comfort
6.2
Facilities
5.5
Food
3.0
Location
7.1
Overall 5.6 Okay
Based on 330 reviews
Cleanliness
5.9
Comfort
6.2
Facilities
5.5
Food
3.0
Location
7.1
Cleanliness
6.0
Comfort
4.0
Facilities
4.0
Location
2.0
Overall
2.0
Cleanliness
5.5
Comfort
5.8
Location
6.8
Services
5.3
Staff
6.6
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
10.0
Facilities
6.5
Food
3.0
Location
8.5
Overall
6.5
Cleanliness
6.3
Comfort
6.6
Location
7.2
Services
5.8
Staff
7.3
Cleanliness
6.5
Comfort
7.1
Location
8.1
Services
6.3
Staff
7.0
Cleanliness
5.5
Comfort
5.6
Location
7.0
Services
5.3
Staff
6.3
Cleanliness
6.1
Comfort
6.3
Location
7.3
Services
5.7
Staff
6.8

Good 6.0
Pros: Bed was a king size and very comfortable.
Cons: The mini-fridge freezer didn't refreeze my ice pack. The unit had a slight odor. The facility could use an update/remodel.
Okay 5.0
Pros: location
Cons: very old needs updated in the worst way. over priced this is a low end hotel yet they charge high end price.
Mediocre 2.0
Pros: location
Cons: pretty much everything. Old, dirty, lots of stains on the carpet, towels had stains and were overused, linens had holes I asked to replace them, which they did. We were on a non smoking, but for some reason it smelled like smoke.
Poor 1.0
Cons: How rude the staff was. They were yelling and cussing when nothing was wrong.
Poor 1.0
Pros: Nothing. Very dirty.
Cons: Very dirty. Carpet stained and sink and shower were filthy
Excellent 10.0
Pros: Everything
Poor 1.0
Pros: I did not like anything
Cons: The room was disgusting, the sheets had cigarettes burns. The bathroom door was very dirty and the shower was clogged. All the towels were dirty. And the room's rug was dirty as well. The room had a very bad smell. It was a horrible experience
Okay 5.0
Pros: There was one towel that was stained with handprints in our room. One of the sheets on bed had some stains that it looked like didn't quite come out in the wash. Pillows too fluffy.
Cons: The office employees were nice. Good location.
Good 7.0
Cons: It was the only room they had left, but it was a smoking room.
Poor 1.0
Pros: The day we check out
Cons: It a death trap there electric outlets where hanging out of the wall and one had burn marks on it and up the wall doors were all split up the help was not very helpful
Mediocre 3.0
Pros: Location
Cons: You get what you pay for. Was not a bargain.
Mediocre 2.0
Pros: It was located near a good restaurant
Cons: It was Old decrepit and dirty. My door did not even close correctly. I used the bar lock because I was scared tge doe could be pushed open. Not worth the money and would request compensation.
Okay 4.0
Pros: Nothing
Cons: They are not clean rooms and there customer service is really bad.
Okay 5.0
Pros: The location and availability. The price I payed was very good!
Cons: The rooms are not very cozy cause there's alot of dust in the room. I'm allergic to dust so I was sick the days I stayed because of the dust. There was roaches in the room as well. Not good!
Poor 1.0
Pros: Nothing
Cons: Because of the wyndam logo I expected comfort not a speedy hotel experience! And had the nerve to want a credit card for incidentals the place needs to be closed down.
Poor 1.0
Pros: Close by to shopping center.
Cons: Yes I got bit by bed buds and I have photos for proof I will never stay there again.
Poor 1.0
Pros: The staff was nice abd help full
Cons: This hotel has bed bugs I gotten bitten and our kep didn’t work in the door they had to transfer us to another room that had dirty abd bed bugs
Excellent 9.0
Pros: Great location to Lancaster & in busy flourishing West Lanc.
Cons: No indoor pool & no laundry facilities on-site.
Okay 5.0
Cons: I mistakenly booked our room twice for the same day and they wouldn't refund ny money. I have stayed there for 2 out of 3 weeks and one time made a mistake with my booking. They acknowledged my mistake but wouldn't extend a refund. Horrible representation
Good 7.0
Pros: The staff are amazing and very friendly
Cons: no
Mediocre 3.0
Pros: It was nice to have a hotel where I requested but the hotel was run down let staff was not professional I offered my reservation to confirm what my was and they said no and then they ended up charge on my card later saying that I wasn't charge right
Cons: The hotel was run down will not stay there again housekeeping left my door open after cleaning the Room cable was a math hard to understand
Good 6.0
Pros: It was clean but at night I had to check out. I saw flying bugs in room.
Cons: At night I saw flying bugs in the room then i check out
Poor 1.0
Pros: Free onsite parking
Excellent 8.0
Pros: Location was perfect, very close to Penn State Medical in Lancaster.
Cons: Sheets were stained & looked old.
Excellent 8.0
Pros: Location and price.
Cons: We had to be buzzed in to the hotel office which gave the illusion that we were not in a safe part of town.
Poor 1.0
Pros: The price was the best , but you pay for what you get.
Cons: The breakfast was poor. The shower we could not use. We should be refunded for a place you recommend. Our door to the room we could not open had to ask the management. We moved out could not stand it.
Excellent 8.0
Pros: Thick walls between rooms. Not a 5 star, but acceptable. Quiet area. Simple, but fresh continental breakfast.
Poor 1.0
Pros: I hated the hotel you had people who live there everyday that throw parties.
Cons: Didn't like anything about it. Especially the rude staff and crappy breakfast they serve.
Good 7.0
2nd day tv fuzzy.They could not fix.
Mediocre 3.4
Pros: Will never go back to this place.
Cons: They charge more than $400 to my credit card -identity theft made purchases to two websites. Horrible to find out when I got home that on top of paying for the night the took my car to make online purchases of car equipment and fabric store. Please be aware when you use this facilities!!! Very Upset with this place!!!!!!
Good 6.0
Cons: Bathroom faucet dripped, Smell of Marijuana from next door room. Looked like maybe some prositution going on.
Red Carpet Inn - Lancaster
Rated no. 15
5.6
Okay 5.6
Based on 330 reviews
Details
Reviews

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