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Hotels near Lansing Capital City airport

Hotels near Lansing Capital City airport

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Capital City (LAN) - Lansing, MI, United States
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Best hotels near Lansing Capital City airport

Cleanliness
8.0
Comfort
8.6
Facilities
8.0
Location
8.5
Overall
7.3
Overall 8.9 Excellent
Based on 148 reviews
Cleanliness
8.0
Comfort
8.6
Facilities
8.0
Location
8.5
Overall
7.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
6.0
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Staff
8.0
Cleanliness
6.0
Location
10.0
Overall
8.0
Staff
8.0
Value for money
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0

Excellent 10.0
Pros: Staff was excellent. Tom is a bonus. We stayed here one other time and have booked again for Thanksgiving weekend. Great place! Will definitely recommend it.
Mediocre 3.0
Pros: Breakfast
Cons: That I didn't get my points .
Good 7.0
Pros: The staff was awesome
Excellent 10.0
Pros: All aspects of the Quality Suites Hotel were as good as they come. The Rooms accommodated our large party size well, and were more than exceptional in quality. And the staff who oversee all guests operations were not only good at what they do, but VERY passionate about delivering their guests the best experience. Next time we are in Lansing, Quality Suites Hotel will be where we are staying!
Excellent 9.0
Pros: Layout was great.
Cons: No
Excellent 10.0
Pros: Very roomy, clean suite with great included breakfast and friendly, helpful staff.
Cons: Would have liked for the breakfast to be served until 10:00 a.m., instead of 9:00 a.m. on the weekend. We were there to attend an MSU football game, and wished we didn't have to be up and down to breakfast by 9:00 a.m., after being out Friday and Saturday nights ; )
Excellent 8.0
Pros: Everything else
Cons: I booked a double room and only received a single
Good 7.6
Needs some updates. Carpet and bathrooms
Mediocre 3.0
Pros: The hotel it’s self wasn’t horrible it was the man at the front desk that was awful.
Cons: The man that checked me in refused me a room and I had paid in full prior to check in. Once I contacted booking.com and got someone to call the hotel that I was finally let into my room. I stay at hotels all the time for work and I have never had such a weird/bad experience. I don’t know if this man just wasn’t mental capable of doing this job or was ok drugs but the whole situation was so odd. Just get a different hotel. Don’t stay here if you don’t want to be stressed out.
Poor 1.0
Pros: Horrible
Cons: Horrible
Excellent 10.0
Pros: The room was huge
Cons: Nope
Excellent 10.0
Pros: Everything! Layout of room with separate livingroom perfect for my roommate to work from home. Cook to order breakfast outstanding. Easy cancellation of last night when our power restored. Was very clean and beautiful. Sidewalks for easy puppy walks.
Cons: Refrigerator freezer was iced up and needed defrosting.
Excellent 8.0
Pros: Good location, spacious room and pleasant common areas. Internet worked well.
Cons: The breakfast was nice but there were no non-dairy milks to use on the oatmeal. It would be a small accommodation for us vegans and it would be nice.
Excellent 10.0
Pros: This hotel is spacious with an open concept. The hotel looks nice and the area seem safe. I will recommend this hotel for adult families and business people who need a safe and decent hotel for a night or two. NO POOL only negative.YES, Full breakfast.
Excellent 10.0
Pros: Very clean, comfy beds and delicious breakfast
Cons: No
Excellent 8.0
Pros: The breakfast
Cons: The hair I found in the bathroom
Excellent 10.0
Pros: Price, room and Bed where comfortable and the staff seemed easy to find.
Cons: For the price and accommodation at seemed to be fair.
Excellent 10.0
Pros: Room size Pet positive
Cons: In room: Dirty remote control Dirty shower Dirty floor
Excellent 8.0
Pros: They provided free airport transportation, no one else in town does. I called a month in advance to check on this because of the pandemic, spoke to Lance who was so helpful and did arrange two rides for me. This was important because my flight was getting into Lansing too late to get my rental car (the counters close so early on Saturdays), and I had to go back there the next day for this. Other transportation is very hard to get right now.
Excellent 9.0
Pros: friendly staff, excellent breakfast, updated rooms
Cons: first room assigned had been occupied and not cleaned but front desk staff immediately fixed the problem
Good 6.0
Pros: The breakfast was great. There was chips in the sofa so I couldn't use the pull out bed and there was someone else lip gloss in the bed. And the water spots in the shower was a disappointment. The staff was great
Poor 1.0
Pros: Size of room
Cons: The manager. Room was loud and had poop on the couch
Poor 1.0
Pros: The rooms were amazing, comfortable beds and very clean! One friendly front desk employee, I believe he was management.
Cons: The fact they do not check up on if a guest has a dog and if it follows their guidelines of size and breed! I checked my baby girl in and she was viciously attacked by a large dog not on a leash in the security doors did not follow up with me on incident
Good 7.0
Pros: Rooms were spacious. Unique hotel design. Hot off the griddle breakfast line.
Cons: Room seemed outdated. Carpeting was new but other things were old. Popcorn ceiling stained with dirt from vent.
Good 7.0
Pros: Great staff and breakfast was amazing!
Cons: Our bathroom had hairs in it. Otherwise the rest of the room was very clean.
Okay 4.0
Pros: The staff was very friendly and accommodating.
Cons: Needs updates desperately! The bathtub was atrocious. Paint peeling off the bottom and a nasty green ring around the drain. Overall, a very old looking hotel.
Good 6.0
Pros: Location was very good
Cons: Hotel public spaces and rooms could be cleaner
Good 6.0
Pros: Location
Cons: New clerk at the front desk seemed VERY new. When I asked for a room in a quiet area-she put me directly across from the happy hour area. Glad I was going back out to do some shopping or I would have asked to move!
Good 7.0
Pros: Breakfast was served by an elderly man who loved what he did. He made the whole experience be more than just a hotel stay. The hotel was clean.
Cons: The person who checked me in was not very friendly nor willing to be helpful.
Good 7.0
Pros: Excellent made to order hot breakfast, spacious rooms,free drinks at social hour.
Cons: A little dated and older looking
Excellent 8.5
Pros: Facilities and staff were great, the room was bigger than expected. bathroom was a bit tight.
Cons: The heater.... every time it turned on, it was absurdly loud and impacted my wife and I sleeping well throughout the night.
Quality Suites Lansing - Lansing
Rated no. 1
8.9
Excellent 8.9
Based on 148 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.2
Facilities
8.9
Location
8.8
Overall
10.0
Overall 8.8 Excellent
Based on 217 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
8.9
Location
8.8
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
7.9
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.0
Location
8.8
Services
8.9
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
9.1
Location
8.7
Services
8.9
Staff
9.1
Cleanliness
9.5
Comfort
9.1
Location
9.8
Services
9.1
Staff
8.9
Cleanliness
9.4
Comfort
9.5
Location
8.8
Services
9.2
Staff
9.1
Cleanliness
9.2
Comfort
9.4
Location
8.9
Services
9.5
Staff
9.3

Excellent 8.0
Pros: Clean and quiet rooms. Very helpful and friendly staff. Great breakfast selections. Location was close to lots of restaurants and stores.
Excellent 10.0
Pros: Staff was great hotel was clean
Excellent 10.0
Pros: Kiera greeted me by name and did an outstanding job of making us feel welcome.
Cons: Nothing.
Excellent 10.0
Hotel is clean and a great atmosphere. Beds are comfortable and bathrooms are nice and big. Breakfast was ok. Hard to find gluten free options but husband and son liked it.
Excellent 8.0
Pros: Easy to get to, fair price, staff was friendly upon arrival, no issues with noise or disturbance. Great wedding guest hotel for the area.
Cons: Breakfast wasn't great - coffee ran out and most items weren't of the healthy variety.
Excellent 9.0
Pros: I like the location, it¿s close to everything and there are several good dining choices nearby. The hotel is new and the rooms are clean and comfortable
Cons: The things I did not like was some of the staff was inexperienced and slow on checking in. They seemed to always be in the back or outside having a break of some kind when I go to check in, plus the rooms on the side close to the highway are noisy
Excellent 9.0
Pros:  the front desk provided the best service we've ever received from a front desk clerk.
Cons: The carpets could use a good cleaning.
Excellent 10.0
Pros: Everything including hot breakfast was excellent.
Cons: No
Excellent 9.0
Pros: Staff, and the breakfast and the clean hotel
Excellent 9.0
Pros: Hotel was new and clean, staff was super friendly.
Excellent 10.0
Pros: Very nice
Okay 5.0
Pros: The staff!
Cons: Room cleaning was did not happen. had to clean my own room and empty my own trash. I asked and was told if you don't ask it defaults to no cleaning. Very disappointing. The morning breakfast was okay, generally the same everyday. Internet was great.
Okay 4.0
Pros: Location is great. The property has lots of potential...close to shopping,, movie theater, and restaurants.. Location not difficult to find and parking is really good Young woman on night staff was a true asset to the botel.
Cons: I had to interact with staff way too muc h for my accommodations to meet acceptable standards. Its not a patrons job. I never was able to rest properly.
Excellent 10.0
Pros: Clean and well maintained. Staff was excellent to interact with.
Cons: Nope.
Excellent 10.0
Pros: location and cleanliness.
Cons: no
Excellent 10.0
Pros: Friendly staff, comfortable bed, clean room, and good food in the morning. Great experience from the time I checked in to the time I checked out.
Cons: No
Excellent 10.0
Pros: Staff is amazing! Friendly and helpful. Great experience
Cons: No
Good 7.0
Pros: Proximity to airport and shopping area.
Cons: Ants in the room.
Mediocre 3.0
Pros: Very clean and new
Cons: Check in was 3 we arrived around 4 45 and no room so they said 30 to 60 minutes We left and they said they would call me when ready After 45 minutes of waiting we decided to go back and they had a room but they never called us. To much road noise
Mediocre 2.0
Pros: Friendly staff
Cons: Kids were knocking on my door and running away all night long
Fairfield Inn & Suites Lansing At Eastwood - Lansing
Rated no. 2
8.8
Excellent 8.8
Based on 217 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.1
Facilities
9.3
Location
9.0
Overall
8.6
Overall 8.6 Excellent
Based on 315 reviews
Cleanliness
8.9
Comfort
9.1
Facilities
9.3
Location
9.0
Overall
8.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.6
Comfort
8.8
Location
9.2
Services
8.8
Staff
8.8
Cleanliness
9.0
Comfort
9.1
Location
8.9
Services
8.9
Staff
8.8
Cleanliness
8.7
Comfort
9.1
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.1
Comfort
9.3
Facilities
9.5
Location
8.9
Overall
8.5
Cleanliness
8.6
Comfort
9.2
Location
9.1
Services
8.7
Staff
8.5

Excellent 8.0
Pros: The location.
Cons: The room could have been a little cleaner. I found a bottlecap on the floor next to the bed. Also, I found someone's hair on one of the pillows.
Excellent 9.0
Pros: Breakfast was good ! Considering the Covid times👍
Cons: More information on the parking !
Excellent 9.0
Cons: The price a little high
Excellent 8.0
Pros: good, fine
Cons: one elevator was working, one elevator was not working could have used 2
Mediocre 2.0
Pros: Nothing to mention
Cons: Arrogance and incompetence of the staff and manager. Staff was not able to handle tax exemption, do not recommend to eligible people. Required invoice was not prepared despite the promise, that took additional time to check out. The cost 75$ per night for pet not having even the bowl for water in the room it is far too much.
Okay 5.0
Pros: location. it is a safe hotel
Cons: price was outrageous
Excellent 9.0
Pros: Staffs were professional, and very helpfu
Poor 1.0
Pros: It was clean and nice
Cons: Room was not the room I selected when I got in the room, no mention of it at desk, I paid extra for a King with sofa. Called front desk, was told they were actually sold out of King rooms( on a Tuesday?) and that she ¿gave me a complimentary upgradeÂ
Excellent 9.0
Pros: Your hotel was modern, clean, and well-kept.
Cons: No
Excellent 9.0
Pros: The location for me was the best fit for my needs...
Cons: nothing...
Poor 1.0
Pros: General location.
Cons: Horrible experience with adjoining room (arguing/noise/door slamming shut 10X times between 12 midnight and 2am). Shower stall had mold along the floor joint. Also, having a glass bathroom door is ridiculous.
Okay 4.0
Pros: Many restaurant choices nearby, free guest parking, large well-appointed rooms.
Cons: A number of issues that detracted from what should have been a very nice experience: 1. For unknown reason, I was given a handicapped room (I am not handicapped and did not request such accommodations) 2. No cups of any kind or coffee stirrers were placed in room. 3. Thermostats/climate control barely worked, took all night with AC on to bring the temperature down 5 degrees to a reasonably comfortable level) 4. Hand shower broken, and the metal coil covering the hose had a broken edge with a very sharp protrusion (fortunately I saw it before I injured myself) 5. Telephone handset did not work at all, only way to use the phone was on speaker 6. Bed was poorly made, either the fitted sheet was oriented wrong or just didn't fit...it came off when I sat down on it. There were also a million wrinkles in the mattress pad underneath. I had to remake the bed completely before I could lay down to sleep. 7. Housekeeping was vacuuming at odd hours, all evening and past midnight. You could hear it through the walls and floor as a constant hum, was extremely annoying. I have stayed with Hyatt many times before (loyalty club member) and picked Hyatt Place because of previous great experiences at other locations. I was really surprised by all of these issues in a single stay. I will say that the front desk staff was exceptionally nice and efficient (I didn't contact them about any of the above except for the cups and stirrers.)
Good 7.0
Pros: Quiet place and curfew
Cons: No microwave in the rooms, no utensils, not able to login to hulu or Netflix etc..very limited channels on tv
Okay 4.0
Cons: I expected much more from a Hyatt. The room smelled sour. The bathroom did not appear to have been cleaned thoroughly. I expected everything to be spotless because of covid protocols. There was someone else’s hair in the tub and whisker sha
Excellent 10.0
Pros: Convenience. Close to everything that I needed to be by.
Cons: Parking Lot. They need to put a sign on the door of the hotel entrance from the parking garage.
Excellent 10.0
Pros: Great customer service
Cons: No
Excellent 10.0
Pros: Location
Excellent 8.0
Pros: The location. The free breakfast. Quiet. Covered parking.
Cons: Room could have been cleaner. Found plastic garbage beside the bed and powder on the floor of bathroom. No free lotion in the room.
Excellent 8.2
Pros: The set up of the room was great. The sliding door for the bathroom was a nice design touch. And I appreciated the makeup wipes that were in the bathroom.
Cons: The breakfast (namely the eggs and pancakes) could be better. The pancakes were dry and depending on what morning the eggs were either flavored or flavorless. Maybe a remedy for pancakes would be to introduce a waffle maker or make waffles instead?
Excellent 10.0
Pros: Location
Excellent 10.0
Pros: brand new, very helpful staff, nice location
Poor 1.0
Pros: NOne
Cons: We did not anything!
Okay 5.0
Pros: The location is the best!
Cons: For the first time, I was very disappointed in this hotel. There were stains on the floor and on the furniture. the front desk staff was rude at check in.
Good 6.0
Pros: The cost was good for such a great room. Very clean, and SUCH A comfy bed!
Cons: The restaurant/bar was a little confusing. It basically looked like a lounge with no staff running it. The room did not have a binder in it discussing the amenities of the hotel. That, along with a restaurant menu may have helped.
Good 7.0
Pros: The night staff and the night bar tender were fantastic. Good recommendations for dinner, conversation etc.
Cons: We had a leak so they moved us but the next room had clearly been smoked in and we moved a third time. Day staff was not friendly. I made a reservation error and the staff talked about me not knowing I was in the room.
Excellent 9.7
Pros: Staff was very friendly and helpful.
Cons: Gym was pretty limited (but sufficient)
Excellent 9.4
Pros: I have never met a kinder, more accommodating hotel staff. I recently visited to interview at Michigan State. The manager was incredible (thanks Nicole!) And staff made my stay relaxing and inviting. The bar was a perfect place to wind down after a long day. The team went above and beyond, even prepping breakfast earlier than stated for business travelers. Beyond that, the room was fantastic. Brand new furniture, the best shower I've had at a hotel in ages, and super comfortable beds. All in all fantastic!
Cons: There's not a single thing I didn't like. The only thing that would have been better was if the hotel was closer to MSU.
Excellent 10.0
Pros: The overall cleanliness of the hotel. Employees very friendly and helpful.
Hyatt Place Lansing - East - Lansing
Rated no. 3
8.6
Excellent 8.6
Based on 315 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.3
Facilities
10.0
Location
8.9
Overall
10.0
Overall 8.6 Excellent
Based on 90 reviews
Cleanliness
9.1
Comfort
9.3
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.6
Comfort
9.4
Location
9.3
Services
9.4
Staff
9.6
Cleanliness
9.3
Comfort
9.4
Location
9.0
Services
8.7
Staff
9.4
Cleanliness
8.3
Comfort
9.0
Location
8.1
Services
7.3
Staff
8.8
Cleanliness
8.8
Comfort
9.2
Location
9.2
Services
8.5
Staff
9.0
Cleanliness
8.7
Comfort
8.7
Location
8.7
Services
8.5
Staff
8.8

Excellent 10.0
Pros: Exceptional
Good 7.0
Pros: Location and reputation. Very clean pool and hot tub.
Cons: No amenities: no newspapers, no coffee in lobby.
Excellent 8.0
Pros: Location.
Cons: Restaurant temporarily closed due to lack of staffing.
Excellent 8.0
Pros: Clean, quiet location
Cons: No restaurant facilities
Excellent 8.0
Pros: very clean and comfortable
Cons: the restaurant was closed and that was the main reason we stayed
Okay 4.0
Pros: We have stayed her several times in past years and like the location vis a vis the airport.
Cons: The property needs upgrading. It is looking old and shabby.
Excellent 10.0
Pros: Clean and great location right off the freeway.
Cons: Nothing. Other than restaurant bar being closed.
Excellent 8.0
Pros: Hotel was well maintained. Bed was VERY comfortable. Room as spacious, clean and well-maintained. Hotel employees were attentive and helpful.
Cons: Location is a bit out of the way.
Excellent 10.0
Pros: Courteous staff and clean room.
Cons: No
Excellent 9.0
Pros: Amazing location
Cons: N/A
Excellent 9.0
Pros: Location. Staff.
Excellent 9.0
Pros: Clean, staff was great. Quiet.
Cons: Pool not open.
Excellent 9.0
Pros: Very clean, comfortable beds
Excellent 10.0
Cons: The pool was closed
Excellent 10.0
Pros: The beds are comfortable, check-in process is easy, room service food is available and tasty. Clean, and the Keurig coffeemaker is nice. It's great to have the microwave and fridge.
Cons: My travel companion didn't like the view and wanted more coffee (there were two regular Keurig coffee packets and one decaf for us to split between us).
Excellent 9.0
Pros: Location. Restaurant (Bourdeaux) is the best in the area
Okay 5.0
Pros: Very clean
Cons: Limited housekeeping. Bathroom drain did not work.
Excellent 9.0
Pros: Location.
Excellent 10.0
Pros: nice hotel good food restaurant.
Good 7.0
Pros: The bed was amazing.
Excellent 10.0
Pros: Cookies and milk at night was a great touch. Clean
Cons: and quiet.
Crowne Plaza Lansing West - Lansing
Rated no. 4
8.6
Excellent 8.6
Based on 90 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.6
Facilities
8.3
Location
8.8
Overall
8.2
Overall 8.3 Excellent
Based on 465 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
8.3
Location
8.8
Overall
8.2
Cleanliness
7.5
Comfort
7.0
Facilities
7.0
Location
8.5
Overall
6.0
Cleanliness
8.4
Comfort
8.4
Location
8.6
Services
8.3
Staff
8.8
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
9.6
Comfort
9.5
Facilities
9.0
Location
9.2
Overall
9.2
Cleanliness
8.7
Comfort
8.7
Location
8.9
Services
8.3
Staff
8.8
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.2
Overall
8.0
Cleanliness
8.7
Comfort
8.5
Facilities
9.0
Location
8.8
Overall
9.0
Cleanliness
8.3
Comfort
8.2
Location
8.6
Services
7.9
Staff
8.9

Excellent 10.0
Pros: Everything was great 👍
Cons: There wasn’t any dislike about the hotel at all with my visit…👍
Excellent 10.0
Pros: Everything was exactly as I needed it
Cons: Had a tiny problem that was addressed to management and taken care of
Excellent 10.0
Pros: just great
Excellent 9.0
Pros: The staff at this hotel have to be done of the nicest we have encountered and we have stayed in our share of hotels.
Cons: The pool and hot tub was not working. ¿¿
Excellent 9.0
Pros: The receptionist was really nice and helpful. The room was really clean and the fridge got really cold.
Cons: The tub has some rust in it.
Good 7.0
Pros: The hotel was nice for the price. We appreciated the microwave and mini fridge. It could use some updating. The staff were very friendly and it was a good location.
Cons: A little updating would help.
Excellent 8.0
Pros: Helpful staff
Cons: No
Excellent 10.0
Pros: Great location. Reasonable price.
Cons: I kinda wish they'd make the bed and freshen up the bathroom. But it's not a big deal.
Good 7.0
Cons: Room was run down. Repairs had been made and not completed or repairs were needed and not started. Lobby was nice
Excellent 9.0
Cons: Room was small
Good 7.0
Pros: Location.
Cons: Some of the staff aren¿t friendly. Swimming pool not open.
Excellent 10.0
Pros: Excellent staff, pet friendly, comfortable beds, cable, wi-fi, hot breakfast..... Stay was great!!
Cons: No pool ¿¿
Excellent 10.0
Pros: The overall experience was awesome. All of the staff we encountered were exceptionally friendly, the assistant general manager was great, the beds were oh so comfortable, they are pet friendly, had nice breakfast, so all in all would recommend this hotel.
Cons: The pool was not up and running but they were having mechanical issues which I totally understand having had a pool most of my life, so that is forgivable. .
Excellent 9.0
Pros: The staff was awesome.
Cons: Pool was not open
Excellent 8.0
Pros: Location
Good 7.0
Pros: It was clean
Cons: Smoke
Poor 1.0
Pros: The room layouts
Cons: We were attacked every night by bugs and my fiance even had to go to the hospital to be treated for bed bug bites and now she has a dangerous parasite
Excellent 10.0
Pros: The staff were kind.
Cons: Housekeeping just walking into my room while I was sleeping.
Excellent 10.0
Pros: Very clean, nice rooms and so friendly staff, the lady in the front desk morning girl she is so kind, nice and always with a smile.
Cons: Nothing
Excellent 10.0
Because of COVID most of the facilities and breakfast were closed. Still good to stay
Good 7.0
Pros: The hotel location.
Cons: No all’s good.
Good 6.0
Pros: It had a bed.
Cons: Price way to high during covid when you do not get access to amenities and breakfast is not provided. Room wasn't cleaned well.
Okay 4.0
Pros: Friendly & efficient staff.
Cons: Smell--musty, plus tobacco smell. Cleanliness could be improved.
Okay 4.0
Pros: The location was great. Right off the highway and close to all the places we had to go.
Cons: The hotel had a old musty smell to it and the hallway smelled like weed. The balcony was not very pleasant to sit out on because it was so tall that when you sat in a chair all you saw was the wall. The beds were very uncomfortable.
Good 7.0
Pros: Room was very clean
Cons: Balcony was crappy, bathtub wouldnt let you fill it past half
Good 7.0
Pros: There was a balcony that i could sit outside and enjoy the day, the fact ththat i could bring my dog, and the cost for that room was great!
Cons: Not that i can think of right now
Good 6.0
Pros: Beautiful hotel comfortable beds
Cons: The hotel double-booked my room so I have five in the morning I had people banging on my door so I ended up leaving wasted money
Okay 5.0
Pros: Good location and the front desk clerk was very friendly and accommodating. The room was clean and met our needs.
Cons: We go down for breakfast, only ones down there. Asked if we could change the channel to cable news show we prefer to watch. Staff reluctantly changed the tv channel but told us they are not allowed, per Mgr. We no longer will stay here.
Mediocre 3.0
Pros: No hot water in room spoiled my stay.
Good 7.0
Pros: Breakfast, it was great!!!
Cons: No hot water in sink,after letting it run for almost 5 minutes it was warm. The toilet was so small it could have been used for preschool.
Good 7.0
Pros: Really cute little room, very well maintained. Mostly very comfortable.
Cons: Quite a poor quality mattress. Also there were so many families around (Thanksgiving day/night) but they were hanging out quite a bit in the hallways, even having family arguments all over the place. Was quite noisy.
Excellent 8.8
Pros: Really cute and well cleaned room.
Cons: Lots of families, many of them just out in the halls, yelling, fighting.
Mediocre 3.0
Pros: location. Right by car rental and airport. You should note in your hotel description that you can walk from the car agencies to the hotel instead of taking the car rental shuttle back to the airport to be picked up by the hotel shuttle
Cons: Old, dirty, noisy, beds and pillows like rocks
Excellent 8.0
Pros: Staff was friendly
Okay 5.0
Pros: Quiet, good location
Cons: Plastic card on bed with hotel information was covered with what appeared to be spag or pizza sauce . Looked like it had been used for a plate
Okay 5.0
Pros: Pretty nice hotel
Cons: Terrible location - not near anything and extremely overpriced - over ---!?!? No way.
Excellent 10.0
Pros: Very close to the Lansing center and lots of restaurants. Loved having a breakfast and the pool and hot tub were great!
Excellent 10.0
Pros: I used to stay at this facility frequently when it was a Hampton Inn (about a year ago or so). I didn't realize that ownership changed and they were now a Comfort Inn. I found them through Kayak and I'm glad I did! The room was quiet, clean and comfortable. I didn't take advantage of the fitness area, pool, or breakfast, but I know they were all there for me. I'll be back!
Cons: It's located near an interstate freeway and I was a little afraid that the room might be noisy, but it wasn't bad at all. About the only complaint I can note is that the wired internet cable they provided didn't work (the wall jack just had a hole in it, with nothing for the cable to connect to). The wireless access was free; they provided credentials on the outside of the holder for the room keys; it worked great - so it was no big deal.
Excellent 8.0
Pros: We stayed here for two days for a convention. The hotel was about 15-20 minutes away from it, which wasn't very nice, but it was also booked two weeks before the convention. The staff was extremely friendly and the room was nice. I left a pillow there and called about it the day after I left, and I received it 4 days later. Overall it was a good hotel and I would consider staying there again.
Cons: The breakfast that was included was questionable and the shower heads were very low, I'm 5'10" and I couldn't get my head under it without having to bend down. However, these are both minor things and there's tons of other food choices in the area. I would still happily stay here again.
Excellent 9.1
Pros: My son had a basketball tournament here in town for the weekend and our stay was great. Very close to all his games, close to all restaurants and the highway.
Excellent 10.0
Pros: Wonderful breakfast! Friiendly staff and enjoyed the stay very much!
Cons: Liked everything!
Comfort Inn Lansing - Lansing
Rated no. 5
8.3
Excellent 8.3
Based on 465 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.7
Facilities
8.0
Location
8.9
Overall
7.0
Overall 8.1 Excellent
Based on 250 reviews
Cleanliness
8.6
Comfort
8.7
Facilities
8.0
Location
8.9
Overall
7.0
Cleanliness
8.4
Comfort
8.7
Location
8.9
Services
8.3
Staff
8.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
4.0
Overall
8.0
Cleanliness
8.6
Comfort
8.7
Location
8.8
Services
8.6
Staff
8.6
Cleanliness
9.0
Comfort
8.7
Facilities
10.0
Location
9.0
Services
8.7
Cleanliness
8.8
Comfort
8.9
Facilities
7.3
Location
8.9
Overall
6.6
Cleanliness
8.4
Comfort
8.4
Location
8.8
Services
8.4
Staff
8.5

Excellent 10.0
Pros: The staff was very nice, the room was clean and comfy.
Excellent 9.0
Pros: very nice stay. lots of space in room. lots to choose from for breakfast. more pillow need for sleeper couch and sheets needed.
Cons: i did not get a receipt from hotel for my stay and what I paid
Okay 4.0
Pros: The hot tub was ok, and the breakfast was good. The lady running the breakfast room was super nice.
Cons: I asked for a first floor room since I am in need of a knee replacement and am not fond of elevators but the request was denied. There was a red colored mold in the bathroom, we found a pringles can lid in the fold out bed, all we could smell every time the heat kicked on was weed. The bed was very uncomfortable, and the floor dirty.
Good 6.0
Cons: Bathroom was dated
Okay 5.0
Pros: Wasn’t bad. Not too loud.
Cons: It’s Lansing. No complaints really.
Excellent 10.0
Pros: Service is amazing ! Love the staff!
Cons: Smell of smoke
Poor 1.0
Pros: Breakfast
Cons: Understaffed Dirty floors Room smelled Air conditioning didn¿t work well Frig didn¿t work well Had to ask for towels No one to empty trash or clean rooms
Excellent 9.0
Pros: Large room with two beds and sleeper sofa.
Cons: No
Poor 1.0
Pros: Pool was open
Cons: Everything else.... This by far was the worst we have been treated by management.... Worst part is the hotel manager didn't have the decency to get back with me to discuss anything. I'll never stay at this chain again.... Nor will anybody I know.
Poor 1.0
Cons: Fire alarm drill at 8am. Also never received my $50 deposit.
Excellent 10.0
Pros: The staff is super friendly and really goes out of their way to make your stay comfortable. The pool and hot tub are open by appointment which was awesome.
Cons: The pool and hot tub close to early. Maybe an adult swim from 10pm to 2am??? Just a suggestion.
Excellent 10.0
Pros: Clean, allowed us to check in early, while they didn't offer HOT breakfast (due to pandemic), at least they provided cereal and more than another Hilton hotel we were at recently.
Cons: Not much; we agreed others could be in the pool when we reserved time, but it was definitely more people than I'd expected. It was a pretty small pool. I don't know; pillows were less than desirable?
Excellent 10.0
Pros: the manager makes it a punt to take care of his guests. He is am outstanding manager. The staff was exceptional.
Cons: No pool
Excellent 9.0
Pros: Even with the pandemic the staff and hotel was exceptional. The rooms were clean and as a bonus the hotel had the pool and hot tub up and running.
Cons: The only thing i can say the doors are loud when they close.
Poor 1.0
Pros: Location
Cons: Everything
Good 7.0
Pros: Location
Cons: Upon returning for our second night stay, we found our room had not been cleaned. Learned you have to ask for that service now. Ok, but should have been told at check in. Did find maids in the hallway and got new towels and trash disposed.
Excellent 10.0
Pros: Very clean modern room. Good breakfast.
Excellent 10.0
Pros: The location and the ambiance was great.
Cons: The person that was over the breakfast in the morning was not so nice.. she had an attitude.
Good 7.1
Cons: Very terse route manager upon check-in when I asked how to get to my room ... Her response was, “you go to the elevator and press the button for 2” She obviously hates her job I am a gold elite Hilton honors and Hilton Grand Vacation Club owner for 10 years and have never been treated with such disregard
Good 6.2
Pros: It a newer hotel and nice and clean
Cons: Front desk, and the treadmill and hot tub could have been working
Excellent 10.0
Pros: The room, staff, amenities were all excellent. Great location with easy access to airport and Spartan stadium.
Excellent 9.0
Pros: It was clean, quite and convenient to expressway.
Cons: the shower head was a little wide
Poor 1.0
Pros: Location to where I was visiting
Cons: Getting woke up at 4:40 in the morning to a dance party in the room next us.
Excellent 9.0
Pros: The room was so large! Loved the space it provided for us.
Cons: 10pm rule for kids was not enforced. Late night running the halls. Need more toilet paper stocked in the rooms.
Hampton Inn & Suites Lansing MI - Lansing
Rated no. 6
8.1
Excellent 8.1
Based on 250 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.7
Facilities
8.4
Location
8.9
Overall
7.6
Overall 8.1 Excellent
Based on 248 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
8.4
Location
8.9
Overall
7.6
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
4.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.8
Comfort
8.5
Location
8.9
Services
8.4
Staff
8.9
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.5
Comfort
8.4
Location
8.5
Services
8.4
Staff
8.5
Cleanliness
9.6
Comfort
9.7
Location
9.6
Services
9.6
Staff
8.9
Cleanliness
9.1
Comfort
9.2
Facilities
9.0
Location
9.1
Overall
9.0
Cleanliness
9.3
Comfort
9.3
Location
9.4
Services
9.2
Staff
9.0

Excellent 8.0
Pros: Staff was extremely helpful and friendly!
Cons: Room was supposed to have king bed, ended up with 2 double beds.
Excellent 10.0
Pros: Everything from the coziness to the set up of the room
Cons: Couldn't get the HDMI port to work on the TV
Good 6.0
Pros: I enjoyed the breakfast! Room was clean and nice
Cons: They did not have the Michigan State football game channel available to see the game !!! Room was a little dated but clean
Excellent 9.0
Pros: The cleanliness and comfort of the bed
Cons: Jacuzzi was closed
Excellent 9.0
Cons: Only problem was by the time we went for breakfast there was no food. Disappointed.
Okay 5.0
Pros: Room with a decent size
Cons: Got this hotel for a swimming pool and it was down because of chemicals and then there was a party above us and outside our window was really loud
Good 6.0
Pros: Staff was very helpful, hospitable and polite.
Cons: Pool was broken, and tub drain was pretty clogged.
Poor 1.0
Pros: The location
Cons: Sheets and covers were stained and dirty. Carpets were filthy and sticky. Refrigerator didn¿t cool. Top quilt was stained and had sticky candy on it. The let out couch was full of crumbs and trash
Poor 1.0
Pros: Location was cool
Cons: I am a huge breakfast person reason why u booked it,but the morning person didn't want to put food out and it was real early si no reason it shouldn't be stocked. The mid day manager was horrible he should be fired.Rude to everyone did want to help at all
Excellent 8.0
Pros: Close to shopping, activities,!
Cons: Had a rip in handicap bathroom seat in shower, and pool had 2 drains in pool that stuck up and bruised my foot
Mediocre 2.0
Pros: Nothing got a room with hot tub and it didn¿t work
Cons: The room smelled bad and the hot tub didn¿t work I was very upset
Excellent 8.0
Pros: Fancy and quiet
Cons: Tv didn’t work and small rooms
Poor 1.0
Pros: Loud music all night
Poor 1.0
Pros: The room was very nice and clean
Cons: The hotel itself was nice.
Excellent 10.0
Pros: Lots of space and the couch is a nice little bonus.
Excellent 10.0
Pros: The staff was very friendly and helpful. To me this is the most important next to comfort level of bed. It sets the tone for any stay. Under the circumstances and loss of my grandma, such a comfort and Blessing. I liked the layout of our room.
Cons: I miss the regular breakfast, but do to COVID-19, they supplied grab and go options.
Excellent 10.0
Pros: Rooms are nice and employees friendly
Excellent 10.0
Pros: The size of the room and cleanliness.
Cons: No
Excellent 9.0
Pros: Clean room good rates
Cons: Buffet breakfast not available because of Covid 19, take away breakfast not good.
Excellent 10.0
Pros: Updated room with plenty of plugs. Liked that they had recycle receptacle.
Cons: ALL hotels' shampoo bottles are hard to read for us over 40 people! Why not have a big, "SHAMPOO" on the side of the bottle so I don't try to wash my hair with conditioner? :))
Excellent 10.0
Pros: Clean rooms. Great location. Front desk was extremely friendly and helpful.
Good 7.0
Pros: Very quiet location.
Cons: If you have an animal, please do not bring it to the breakfast buffet and let it sit on you lap as you go through the line. I threw my food away.
Mediocre 3.0
Pros: The room was very clean and roomy. Front desk staff was excellent.
Cons: Was woken up both mornings of the staff by housekeeping at 10:00 AM even though we had the Do Not Disturb sign on the door. When we asked at the front desk if they could come back, we got major attitude. When I checked out the desk did not care.
Good 7.0
Pros: Beds were very comfortable!
Cons: Elevator was broken and pool was out of order. For booking and paying in advance I don't believe this was worth the price and think we should have received a partial refund. I'm 33 weeks pregnant and would have appreciated advance notice about the ele
Okay 4.0
Pros: Location
Cons: Heavy perfume "cleaning compound" odor . I stayed there several month ago and it was the same. Thought I would try again since historically I have preferred Marriott for business travel. I will look for other options the next time I am in Lansing.
Good 6.5
Pros: Quality hotel. Very clean, large, nicely-decorated room. Good location, plenty of parking. Plenty of shopping and dining nearby.
Cons: Guests having party, drinking, ALL afternoon on patio right under room, until at LEAST 12:30 A.M. Overnight front desk staff was completely unhelpful. Clerk clearly didn't care that us and our 3 year-old were being kept awake. Even when we complained at 12:30 A.M. about the noise, he brushed it off and did nothing to help. Otherwise, staff and hotel were excellent, but when the front-desk clerk sides down-plays guest complaints and sides with a bunch of drunks... we will NOT be staying here again.
Mediocre 2.0
Pros: The room and hotel was great.
Cons: They couldn't get the room key to work so after 4 tries the staff let me in the room but I was essentially a prisoner with no room key.
SpringHill Suites by Marriott Lansing West - Lansing
Rated no. 7
8.1
Excellent 8.1
Based on 248 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.4
Facilities
7.0
Location
8.7
Overall
7.0
Overall 8.1 Excellent
Based on 128 reviews
Cleanliness
8.3
Comfort
8.4
Facilities
7.0
Location
8.7
Overall
7.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
8.3
Comfort
8.4
Location
8.8
Services
8.1
Staff
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.2
Comfort
8.3
Location
8.7
Services
8.0
Staff
8.3
Cleanliness
8.9
Comfort
8.8
Location
8.4
Services
8.4
Staff
8.8
Cleanliness
8.2
Comfort
8.0
Location
8.8
Services
7.9
Staff
8.4
Cleanliness
8.5
Comfort
7.8
Location
8.8
Services
8.3
Staff
9.0

Okay 4.0
Pros: Staff was friendly.
Cons: Pool wasnt open when I called they said it was up and available for use. Only reason we chose hotel was the pool. Then we had to go out in cold to use hotel pool next door. Then herring charged an extra 30 per room. We paid 119 plus whatever taxes. We heard him on phone tell someone else rooms were 99 plus tax.
Good 6.0
Pros: Convenience. Front desk was very professional
Cons: Old looking, elevator, alarms in other rooms going off early in the morning
Good 6.0
Pros: Breakfast was good. Room had food in refrigerator and used toilet paper in toilet not flushed 🙁. Was never offered any compensation for what was found in my room. Staff were friendly and professional. Over all nice stay.
Cons: Just not happy with food left in my room or toilet paper left in flushed toilet 🙁
Good 7.0
Pros: Excellent staff, very friendly and effivient
Cons: Sink drain very slow
Excellent 8.0
Pros: Location, breakfast selection
Cons: Loud AC unit.
Excellent 10.0
Pros: Front desk staff were excellent!
Cons: Pool was closed.
Excellent 10.0
Pros: Hotel was very clean. Staff was helpful. Nice grab-n-go breakfast!
Cons: NO
Excellent 8.0
Pros: The staff delivered top-notch service. They made the stay exceptional, better than star quality they were rated. Very clean with nice linens and provided extra linens without hassle. Nice pool area. I would stay here again anytime.
Cons: Not one thing
Excellent 10.0
Pros: Close to several shops and restaurants. The friendly staff. They asked if my room was ok and just overall concern that all my needs were met.
Excellent 10.0
Pros: It’s laid back no pressure when it comes to staff
Excellent 9.0
Pros: Cln rooms easy chk in.
Good 7.0
Pros: It was clean, the night shift guy was very nice and accommodating.
Cons: No
Excellent 10.0
Pros: Price.
Cons: no morning breakfast. Or evening snacks.
Okay 4.0
Pros: Over all location of hotel was great
Cons: Staff was unprofessional
Excellent 10.0
Pros: Everything was outstanding
Excellent 10.0
Pros: Everything was as expected and, the desk clerk went out of his way to make sure we had everything we needed.
Cons: Nothing
Good 7.5
Pros: Great location with lots of places to eat. It was a quiet and relaxing stay. I would stay again.
Cons: The pool water was too warm almost hot.
Poor 1.0
Pros: They had several senior baseball residents there. These people would sit outside in the parking lot right next to the front door into the early morning drinking beer, smoking pot and using bad language. I was not happy about this at all due to the fact
Cons: Hotel was good
Okay 5.0
Pros: The location and that worked in the evening.
Cons: The issues with getting a refund
Good 7.0
Pros: The hotel was reasonably priced, in a decent location, helpful staff at check-in/out. Breakfast area was clean and organized and had an adequate selection of food items. The room was clean and comfortable.
Cons: I have no complaints. Although it is not spectacular, for the price it met all my expectations.
Poor 1.0
Pros: The room was terrific. It's too bad they bother you while you're trying to sleep. The hotel surrounding it is beset with rudeness and sloppy effort
Cons: The breakfast eggs taste like foamy egg yolk, both the egg and bacon were under temperature and would be flagged by the health department if tested. Checkout time is a variable, as they knock on your door at 10 AM. I needed sleep, which you don't get.
Good 6.0
Pros: Location
Okay 5.0
Pros: Location
Cons: Mine was an adjoining room. I could hear the couple next door like they were in my room.
Good 6.0
Pros: Cleanliness of the room.
Cons: There is no Jacuzzi one of the msin amenities we look for. Breakfast wasn't the greatest.
Good 7.0
Pros: Staff and breakfast
Cons: Mattresses were very uncomfortable. Both my husband and I woke up with back aches.
Good 6.0
Pros: Very nice man at desk in morning tried very hard to find us a cab. We ended up driving to airport paying $70.00 for long-term parking.
Cons: The young girl at the desk when we checked in . She acted like she was scheduling us a shuttle for the next morning. Had she called us a cab then, we would have been all set!
Fairfield Inn & Suites Lansing West - Lansing
Rated no. 8
8.1
Excellent 8.1
Based on 128 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.4
Facilities
8.0
Location
8.9
Overall
7.4
Overall 8.0 Excellent
Based on 458 reviews
Cleanliness
8.5
Comfort
8.4
Facilities
8.0
Location
8.9
Overall
7.4
Cleanliness
8.0
Comfort
8.0
Facilities
7.0
Location
9.0
Overall
6.0
Cleanliness
8.0
Comfort
8.1
Location
9.0
Services
7.5
Staff
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
7.6
Overall
7.6
Cleanliness
8.7
Comfort
8.6
Location
9.0
Services
8.4
Staff
9.0
Cleanliness
8.8
Comfort
9.1
Location
9.0
Services
8.7
Staff
9.0
Cleanliness
8.6
Comfort
8.2
Facilities
8.0
Location
8.7
Overall
7.0
Cleanliness
8.3
Comfort
8.1
Location
8.7
Services
7.7
Staff
8.6

Excellent 10.0
Pros: Staff were great. Parking was easy too.
Cons: Not much wrong with the place.
Mediocre 3.0
Cons: The hotel changed my reservation, making my room $15 more a night. They included in the MAME21 Group.
Excellent 10.0
Pros: The location couldn't be better if you're there for the connections to government buildings, plus it's nice to look out on the grass of the Riverwalk area. I thought the staff was very friendly and hard-working, very diligent and caring. My bed was comfy and cozy, and the outside lighting wasn't too hard to block out.
Cons: The place could use an update & facelift in the common areas. The elevators were especially dated. But they were quick! I never waited more than a few seconds for an elevator (ninth floor room). It was perfectly pleasant.
Excellent 9.0
Pros: . The staff was very kind and helpful ! The room was clean.
Cons: The beds were not very comfortable. Sheets felt like sand paper And there was no breakfast…
Poor 1.0
Cons: Didn't check in till evening when I was told I could check in by noon
Excellent 8.0
Pros: Room was nice and clean. Halls and elevators were very worn and looked a little dirty. staff was so kind and helpful!
Cons: great location!
Poor 1.0
Cons: Didn't have the room that I ordered a month ago told me it was my fault didn't have parking for my car
Poor 1.0
Pros: The best and only thing i liked about this hotel is that it was only a half of a mile from the concert venue i was attending
Cons: Website claims free parking. This being a downtown venue free parking was a big part if why i booked this hotel. The parking was completely full. I have to pay for parking for 2 days by the hour. Staff was also rude
Mediocre 3.0
Pros: shower and unique shower head
Excellent 9.0
Pros: Size , location , cleanliness of the room. the front desk was great!
Cons: It listed free parking. It does not state that one will be charged parking if parking in another area of the garage in the amenities. This was disappointing as I had to pay $15 on our Friday night stay. That should be listed in the information.
Good 7.0
Pros: Hot tub next to pool
Cons: Not enough entertainment options with a TV that large
Excellent 10.0
Pros: Its central location for the destination I went to attend
Good 7.0
Pros: Price. Free parking. Front desk personnel efficient and friendly.
Cons: Restaurant not open when web site said there was restaurant available. No microwave in room and asked about that and told I could ask Starbucks to heat my food. Asked for mid-stay room service. Nothing done even after asking 2 times. No local maps ava
Mediocre 2.0
Pros: I had a bed to sleep in. The bathroom was updated.
Cons: Hotel is falling apart and needs an inspection bad, the hot tub rocking on the inside is crumbling apart and resting at the bottom of the hot tub and the water was only warm, the pool is very dirty, rooms are outdated, no complimentary breakfast, no guest
Poor 1.0
Cons: Hotel is NOT 4 star - 2.5 at best. Only 1 working lurching elevator, with 20 people crowded in, unable to social distance. Our room was handicapped, not needed. We didn¿t stay the night, left disappointed and walked down all the warehouse looking st
Poor 1.0
Pros: The location
Cons: There was bedbugs in my room and when I mentioned it to the staff they told me it was a black beetle. I took a picture showing them that it was a bedbug.
Good 7.0
Pros: conveniently located and affordable, staff were friendly
Cons: The problem is as much about Lansing as the hotel. It's not a 4 star location or property.
Excellent 10.0
Pros: Every thing
Excellent 10.0
Pros: I loved the location and the staff that checked me in. She was wonderful.
Cons: No
Good 7.0
Pros: Location
Cons: Shower wasn¿t clean
Good 7.0
Pros: location
Cons: nothing
Good 7.0
Pros: Location
Cons: With COVID restrictions lifting, I felt the hotel was sparse in amenities, even staffing. I don't mind no housekeeping, but there were no amenities outside the room-no coffee, no water, no bathrooms! (except in room) and the pool area is still closed.
Good 7.0
Pros: location
Cons: not fully transparent about charges, alot of "staff miscommunication"
Excellent 8.0
Pros: Hotel employee at the front desk made our trip very enjoyable.
Cons: No
Excellent 10.0
Pros: Hotel employee at the front desk was more than helpful and made our stay very pleasant.
Cons: No.
Excellent 10.0
Pros: The location was fabulous. So many interesting and wonderful things within walking distance.
Cons: At the time, due to COVID a lot was unaccessible; however, that¿s really something we all understand at this time.
Excellent 10.0
Pros: Close to walk around down town
Poor 1.0
Pros: close to downtown
Cons: Nothing was open or available this hotel should not be listed as a 4 star maybe 2. room was run down and old.
Okay 4.0
Cons: There was some construction going on, which was going on the last time I was there, but this time it was on my floor. They do not provide microwaves in the room anymore. All guests must use the one microwave in the lobby area. How safe is that? 2.5 stars.
Excellent 8.0
Pros: Good room at good price.
Excellent 10.0
Pros: The location and the ease of parking.
Cons: The table in the room was small for two people to enjoy take-out, with restaurants being closed.
Mediocre 3.0
Pros: How fancy it looked
Cons: They were remodeling. And i was put in an older room way up top with no fresh air . security paced the halls like a prison and i smelled weed smome in the halls
Good 6.0
Cons: For this level a property I would expect housekeeping, some type of food service at least pickup/takeout, and some open times for the exercise room. Other restaurants in the city had pickup and takeout options. If housekeeping could come into the room to
Poor 1.0
Pros: The location is perfect!
Cons: The rooms are dirty, and smelled. We felt like we stayed in a 1 star hotel. The staff was horrible. We couldn’t reach staff when we needed sheets (pull out had no sheets on it). It was a disappointing stay. We won’t ever stay here again.
Okay 4.0
Cons: Everything was way outdated
Mediocre 3.0
Pros: Heat went out and room had a active leak.
Good 7.0
Pros: Location
Cons: We had to wait for well past their guaranteed 4:00 room ready policy. Had to leave and come back check in between 11 and midnight. Could have used the room time from 4-6.
Good 7.0
Pros: Rooms are pretty nice
Cons: Staff are not very friendly or knowledgeable for this star level
Excellent 10.0
Pros: The bed was very comfortable. The breakfast buffet provided for the wedding party was excellent. Location downtown is convenient. The hotel staff was very helpful.
Okay 4.0
Pros: Clean Room and great staff
Cons: No free parking. Valet would add $20.00 per day to your bill. You have to park at a garage because it's illegal to park on the street overnight.
Poor 1.0
Pros: Nothing
Cons: The hotel is very dated and you had to pay for everything. Nearly all the hotels at the very least offer you complimentary coffee. And the price I paid was good ... don't tell you that you have to pay for valet parking and they lost my keys waited 40 mi
Mediocre 3.0
Pros: Location
Cons: Didn't get room I requested, got a king instead of two doubles. No fan in bathroom and there was food left in the refrigerator. Staff wouldn't accommodate two beds so someone had to sleep in chair.
Mediocre 3.0
Cons: I selected free breakfast and I planned on free parking and I received neither. This did not meet my two requirements at all. I won't use this service again.
Mediocre 2.0
Pros: Restaraunt inside and Starbucks.
Cons: Dated room, staff were not very welcoming or helpful, pool and hot tub looked so dirty that I would not use it. The parking is a joke. $20 to valet plus tips as expected and or park next door in the creepy parking garage for 15/day. Not a value in the end
Mediocre 2.0
Pros: I have stayed at this hotel for the football clinic more than 4 times. This hotel is always a very clean hotel and had been very accommodating until this year.
Cons: They were not willing to work with me when there was a problem with the room I booked compared to the room I was assigned.
Mediocre 2.0
Pros: Leaving the hotel.
Cons: Our room was unacceptable. We had previously stayed here in July and it was fine. Our room this time was dirty, there was a filthy washcloth hanging up in the shower.
Okay 5.0
Pros: Location
Cons: The a/c was not working and the attendant lied to us and told us that he did not have any rooms left. It was late and after several minutes standing there he had a change of heart and gave us another room. We were not impressed with this behavior.
Poor 1.0
Pros: I did not like it at all
Cons: Staff was very rude rooms are old and have a stinky smell . Both worth what I paid
Okay 4.0
Pros: Not much.
Cons: Too much to list. This place needs an update in the worst way. The rooms were inadequate for a 2 star let alone this rating.
Okay 5.0
Pros: Giant Tv
Cons: Not knowing that I would be forced to pay $20 per day plus lots of tips to park my car. Spent over $40 in tips giving the valet money every time he took my car and retrieved my car. One time it cost me a $5 tip just to get someone to get my car because my
Poor 1.0
Pros: Price
Cons: This hotel was dated. I had three sets of keys made for the first room because none of them would work. Had to eventually switch rooms. We were inconvenienced several times during the stay with the key issues. Other issues as well but not enough space.
Excellent 8.8
Pros: Very helpful and attentive staff. Convenient location, good value.
Okay 5.1
Pros: Easy to find, close to my event, Valet was very professional, nice, helpful, friendly
Cons: This hotel was a very big disappointment compared to the Radisson in Kalamazoo. It is old, out of date, run down and expensive for the quality of stay When I commented to the staff they agreed and said the were thinking of updating
Radisson Hotel Lansing at the Capitol - Lansing
Rated no. 9
8.0
Excellent 8.0
Based on 458 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.8
Location
9.1
Overall
9.0
Services
8.4
Overall 8.0 Excellent
Based on 69 reviews
Cleanliness
8.5
Comfort
8.8
Location
9.1
Overall
9.0
Services
8.4
Cleanliness
8.2
Comfort
8.5
Location
9.3
Services
8.0
Staff
8.9
Cleanliness
8.3
Comfort
8.9
Location
8.3
Overall
9.0
Services
8.6
Cleanliness
10.0
Comfort
10.0
Location
9.6
Services
10.0
Staff
9.6
Cleanliness
8.6
Comfort
8.6
Location
8.6
Services
8.6
Staff
8.1
Cleanliness
9.5
Comfort
9.5
Location
8.5
Services
9.5
Staff
9.0

Excellent 9.0
Pros: I liked the hours of the breakfast and I enjoyed the comfort of the room.
Cons: What could have been better was the breakfast food. In order to cater to various food choices, I am a vegetarian. Perhaps with fresh biscuits and grits would have allowed more breakfast choices. The eggs were a bit hard as well. Maybe keeping more mixed and not letting it sit to get hard would have been more tasteful. I did not like the television options. There were only Cinemax and Youtube channels that were free. There were some regular tv stations I was not able to obtain. I have not experienced that with your competitor hotel sites.
Excellent 10.0
Pros: Desk staff very good
Okay 5.0
Pros: Staff was nice and responsive. Everything else was either average or less than average. I thought the room rate was over priced for the accomodations.
Cons: Breakfast wasn't all that great, probably due to Covid. The hard boiled eggs tasted bad, the only fruit was bananas, and it was mostly breads (bagels, muffins, etc) to choose from. It was OK, but not as nice as I've had other places with breakfast included. The sofa sleeper was horrible; limp and saggy. I slept on the couch instead. I think for the price this was not a 4 star facility.
Excellent 10.0
Pros: It was super clean, comfortable & in a good location.
Cons: Nothing! It was fantastic!
Excellent 9.2
Stayed in a one bedroom suite. A bit smaller than I'm used to, but adequate. Facilities are fine. Breakfast was a "breakfast bag" with drinks available. Friendly staff. Location close to malls and restaurants. Could walk to Buffalo Wild Wings and others.
Excellent 8.0
Pros: Breakfast was great
Cons: Side door would often not unlock with room key...had to walk around and enter from the front entrance
Okay 5.0
Cons: Woke up the morning of stay to find what looked like vomit all over staircase walls was told it was marinara sauce it should have been cleaned immediately
Okay 5.0
Pros: I love that my 2 bedroom suite had 2 separate bathrooms in each bedroom, as well as a full kitchen with pots and pans, plus dishes. Not to mention a beautiful fireplace.
Cons: First off, the tv in the main suite did not work. It took them hours to figure out what was going on, to where eventually we had to move to another room. The first room we were in also had ants. The 2nd room, was way nicer and bigger, which I really appreciated and enjoyed. It needed some updating though. The lock on the door to our room broke as soon as we locked it. Also the shower head in the bathroom was extremely loose. Other then that it was decent. The staff were really friendly and accommodating.
Okay 5.0
Cons: There was bugs in the room...i broke out from them...and got charged for a room i was asked to leave from later. I like the marriotts but this was my worst experience ever
Excellent 10.0
Pros: I absolutely love the layout of the suite. And that each room had tgeir own private bathroom.
Okay 5.0
Pros: Nothing
Cons: Website lies. It claims full kitchens in all rooms, they don't, Maine reason we choose it. Has a nice enough bar, too bad they don't have a liquor license. What they call a Suite, is just a slightly larger than normal hotel room with a much smaller bedroo
Excellent 9.0
Pros: The A/C worked very well.
Excellent 9.0
Pros: Great hors d'oeuvres on evening of check in. Great breakfast next morning. Clean and comfortable! Frieldly staff.
Excellent 10.0
Pros: The room was perfect for a working weekend!!!
Poor 1.0
Cons: The people above us were pounding, stomping, jumping& so incredibly loud the ENTIRE night long. It was torture, felt like a prank. We continuously reached out to the staff for help with the situation, but nothing. No sleep at all. Worst night ever.
Good 6.0
Pros: for a 3 star the room size and quality
Residence Inn Lansing West - Lansing
Rated no. 10
8.0
Excellent 8.0
Based on 69 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.6
Facilities
8.5
Location
8.8
Overall
8.5
Overall 7.6 Good
Based on 72 reviews
Cleanliness
8.5
Comfort
8.6
Facilities
8.5
Location
8.8
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.4
Location
8.9
Services
7.0
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.7
Comfort
8.2
Location
8.2
Services
7.0
Staff
8.4
Cleanliness
8.8
Comfort
8.4
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
8.8
Comfort
9.0
Facilities
6.6
Location
9.2
Overall
6.6
Cleanliness
8.3
Comfort
8.3
Location
8.3
Services
8.3
Staff
7.5

Okay 5.0
Pros: Comfortable bed. Good location.
Cons: Continental breakfast process that involved getting a voucher and some guy standing there asking for tips. No microwave in room. Broken coffee pot in room. No elevator. No hot tub. Dirty pool.
Excellent 8.0
Pros: Staff was very friendly.
Cons: Shower area not the best.
Excellent 10.0
Pros: Nearness to family.
Cons: Their breakfast equipment was in place, but, breakfast not served anymore, I assume due to staffing/ covid.
Excellent 8.0
Pros: The staff are super friendly
Cons: The room is too old
Excellent 9.0
Pros: Location , staff ,rooms very clean and beds were very comfortable
Cons: Ac was loud. Smell of marijuana in the hallways
Good 7.0
Pros: location for 7 days
Cons: your Dish cable tv! the guide listed AL baseball Playoffs (we are Rays fan’s) on Fox and we actually received a NFL game one night and the second night it was listed we received female wrestling. very disappointed 😂 On Saturday in East Lansing we didn’t get the MSU GAME in the room had to go to HOF Cafe to watch game and get lunch. 😂 The Saturday breakfast was mediocre at best with limited seating available at the time we ate. We only received one room service at our request. Practical no breakfast options.
Good 6.0
Pros: Bistrt was closed
Cons: the bathroom was not very good. Clean but not great and no exhaust fan to eliminate odor.
Good 6.0
Pros: None
Cons: Dirty
Good 6.0
Pros: Location
Cons: Pool was closed.
Good 7.0
Pros: The staff were courteous and very helpful.
Cons: The hallways weren’t very clean. The room was a bit small for a King room with a sofa bed.
Okay 5.0
Pros: Location.
Cons: My comforter had a couple spots on it & my headboard covering was unzipped. Fridge was also a little dirty.
Okay 4.0
Pros: Whole place rundown and shoddy .
Cons: Everything , old wore out facility . Worst Marriott property I have ever stayed in . Should be shuddered and closed.
Okay 5.0
Pros: The beds were nice and they had a smart tv that we could watch netflix on
Cons: The fact that my boyfriend was charged over $100 for no reason when I paid for the hotel myself
Mediocre 3.0
Pros: Price and location
Cons: Hotel was dated and in need of cleaning, repairs
Excellent 9.0
Pros: Price I payed for value I got
Cons: Room smelt of cigarettes when first hit there but smell dissipated
Excellent 10.0
Pros: Clean rooms and modern furniture.
Cons: Not off the top of my head
Good 7.0
Pros: The location.
Cons: There was hair in the tub and sink upon arrival. The staff were not very friendly when we had a question.
Excellent 8.0
Pros: comfortable beds and room
Cons: mysterious $20 charge on credit card, small, deserted bar, no newspaper
Excellent 10.0
Pros: location and staff
Cons: out dated bathrooms in the room
Excellent 8.0
Pros: Staff was very helpful
Cons: Noises neighbors
Excellent 10.0
Cons: If Breakfast was included in price of room.
Okay 4.0
Pros: Friendly staff upon arrival.
Cons: They were dishonest about their holding fee on my credit card, the bed had a bug in it, there was a hanger in the bathroom, the door seal was not sealed properly and so light shined through the door crack all night. When I called after, no resolution.
Excellent 10.0
Pros: We checked in late and out room choice was full. They moved us to a king suite. Very big room separate bedroom, clean and quiet. The hotel has had an outside remodel since our last stay. Stylish, up to dayehotel
Poor 1.0
Pros: The Staff was great.
Cons: Our bed was broken. Everytime you laid in the bed we rolledto the middle of it. It was slanted.
Excellent 10.0
Pros: We went for a wedding and stayed here.the front area is beautiful when you walk in! Our room was very clean and all staff was very helpful and polite. Breakfast and bar was not included in price but was available and really nice. There is a lovely courtyard only accessible from inside, great for lunches.The LA Senoritas is within walking distance just across the drive and was a great place to relax. The waitress was so fun and attentive, I think her name was Sheila. We were about five minutes away from the wedding and ten from the reception so it was a perfect location for us with plenty of shopping spots in between. Great experience overall. Would definitely stay again.
Cons: Nothing.
Courtyard by Marriott Lansing - Lansing
Rated no. 11
7.6
Good 7.6
Based on 72 reviews
Details
Reviews

Cleanliness
7.5
Comfort
7.6
Facilities
7.4
Location
8.1
Overall
7.4
Overall 7.3 Good
Based on 521 reviews
Cleanliness
7.5
Comfort
7.6
Facilities
7.4
Location
8.1
Overall
7.4
Cleanliness
2.0
Location
10.0
Overall
6.0
Staff
10.0
Value for money
2.0
Cleanliness
7.2
Comfort
7.2
Location
7.9
Services
7.0
Staff
8.3
Cleanliness
7.0
Comfort
6.0
Facilities
7.0
Location
8.0
Overall
8.0
Cleanliness
7.3
Comfort
9.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.5
Comfort
7.5
Location
8.2
Services
7.1
Staff
8.7
Cleanliness
7.6
Comfort
7.7
Location
8.2
Services
7.9
Staff
8.6
Cleanliness
7.7
Comfort
7.9
Facilities
7.3
Location
8.2
Overall
7.0
Cleanliness
7.6
Comfort
7.6
Location
8.2
Services
7.4
Staff
8.5

Okay 5.0
Pros: it was clean, bed was very comfortable.
Cons: no lightbulbs in any of the lamps, or lights with the exception of the bathroom light & 1 table lamp. When we asked for lightbulbs at the office desk we were told that was the last room what did we expect? We were not given any assistance with the lights. This made anything we needed to do at the sink nearly impossible. I’m addition. we were given a late checkout of 1 pm. The cleaning lady was rude, walking by the room 10-15 times, banging on the door repeatedly even after we spoke with her at noon. She continued being rude until we left
Excellent 10.0
Pros: I've stayed here before primarily because I can expect the rooms to be clean and the location is close to restaurants and shopping.
Cons: Friday night was a bit noisy, but exhaustion won over the situation. It was just background noise, a little more loud than what I experience at home. I actually fell asleep fairly quickly, so no worries.
Okay 4.0
Pros: convenient to the MSU property and medium priced
Cons: old room facilities and over booked. noise level was very high thru the night - meaning we got woke up by people talking outside on cell phones while smoking outside their room?? small parking area
Good 6.0
Pros: Comfortable bed.
Cons: In room coffee pot broken. Room was too warm and thermostat did not seem to change things.
Excellent 10.0
Pros: The Staff. All of them! Instantly have me a room with great heater. Let me wait for Lyft to Vehicle. Rooms were spotless. Beds comfortable. Single separate for entrances Pet friendly And again Staff friendly, and care! Amazing Place! Walking distance to convience center. BBQ grills Lyft and Uber quick pick ups.
Cons: They need to fix heater in room 130. Add Airport Shuttle. Add Breakfast. Need light above desk area.
Poor 1.0
Pros: The price was good..
Cons: There was a bullet hole in the window and cracked to the bottom. The floor was dirty with trash.and the room hadn't been cleaned and the inside door handle feel off in my hand..Thank you Nancy Hanks.
Okay 4.0
Pros: Location
Cons: The pungent smell of cigarette smoke, animals (dogs?), and something else (something unusual and unpleasant). The bed was old.
Excellent 10.0
Pros: Staff was friendly and helpful
Cons: The door handle was difficult to work and showers need updated
Okay 4.0
Pros: The price
Cons: The guests were partying and loud. The outside areas were not good. Room and staff were fine.
Mediocre 3.0
Pros: The desk area was nice I am a writer and Love to sit at my desk at home and do my work so that was what I enjoyed the most
Cons: Some teenagers had decided To occupy the room next to mine and my husband's on our second night of a three night stay. there was no parking when we got back from the store and I couldn't let my dogs out without carrying them away from the hotel altogethe
Okay 5.6
Very dirty. Old nubby sheets. Questionable characters lurking about. Yuck!
Poor 1.0
Pros: Price.
Cons: The wretched smell of cigarettes embedded in the rooms.
Excellent 8.0
Pros: Room was great !! Perfect location.
Cons: The internet did not work at all during our stay.
Mediocre 3.0
Pros: Location
Cons: 1st bathtub had no stopper & no hot water. Called ofc and they gave me the excuse that just had a lot check-in and may be all taking showers. In a.m. still no hot water. Never got hot water.was told manager would call me. No call.
Excellent 10.0
Pros: It is clean, location is great.
Cons: Nothing
Poor 1.0
Pros: Area was descent
Cons: Yes, the neighboring room and other rooms were staffed with drug users (hard drugs). The unit next to mine's had the nerve to stop me while I approached my unit and asked if i knew where to find (drugs) Ice"? she was extremely high, zombied.
Okay 5.0
Pros: Nothing
Cons: Everything
Excellent 8.0
Pros: The bed was comfortable.
Cons: The bathroom floor looked as if it had not been swept or mopped.
Excellent 10.0
Pros: The king bed Night clerk was AMAZING
Cons: No
Excellent 10.0
Pros: Im able to have my fur babies
Cons: I have nothing bad to say about my experience. Thank you!
Poor 1.0
Pros: Nothing
Cons: I left a few personal belongings and they kept my stuff and told me it¿s not there even tho I know it is. Also I paid extra for a supreme room and it was definitely a basic room..
Excellent 10.0
Pros: Great customer service is available and friendly
Cons: No
Good 7.0
Pros: Its cheap
Cons: They don't give u enough toiletry
Mediocre 3.0
Pros: Wasnt impressed at all
Cons: Everything, room had no heat, couldnt switch rooms with out paying for it. This was on new years day. If anything can be done to componsate that would be greatly appreciated.
Excellent 10.0
Pros: The staff is fast & friendly
Cons: No
Excellent 10.0
Pros: Cleaning ladies/men are always so nice and respectful
Cons: No
Poor 1.0
Pros: Nothing
Cons: Bed bugs
Mediocre 3.0
Pros: Lady at front desk was helpful
Cons: The fact that I booked at the wrong place and can't get refunded or a free room upsets me
Poor 1.0
Pros: Nice staff
Cons: Heavy smoke smell in rooms desire calling themself smoke free and dirty room including sheets.
Mediocre 2.0
Pros: Nothing the room was not vacuumed good and dresser drawers were filthy
Cons: Yes it was uncleaned
Good 7.0
Pros: The low price.
Cons: No
Good 6.0
We stayed at the Red Roof Oct 19 & 20. Ground floor room. The beds were comfortable and the staff were nice ... the people in the adjoining room were very loud standing out side my door talking loudly, and sounded like they were having a party in the room.. I complained to the woman at the front desk (the next morning) who said oh I know who that is and I’ll take care of it. The next night seemed to be ok till they returned at 1:30 and stood out side the room, arguing when one man said I’m gonna go get my knife and come back and cut you.... needless to say i didn’t get much sleep the rest of the night.... I talked to the morning manager who said we don’t tolerate that kind of behavior and she would address it with the person... I asked if it was a long term guest ... she said she wouldn’t say.... she said I apologize for your problem.... I told her that didn’t help me with two nights of no sleep.... I also told her that’s why red roof has such bad reviews & reputation.
Excellent 9.4
Pros: Quick, convenient, comfortable.
Cons: Maybe some more outside attention. Landscaping, sitting areas. But it was a good Motel.
Good 6.0
Pros: Location
Cons: I checked in and went to my room to find a bunch of hair in one of the beds and in the shower. All the lamps and other fixtures were full of fingerprints. There was also a bunch of toothpaste spit on the wall behind the sink underneath the mirror.
Good 6.0
Pros: It was quiet and relatively inexpensive
Cons: The room smelled of old stale smoke even though there is a no smoking policy. The front desk was willing to move me should I requested it but it didn't bother me that much.
Poor 1.0
Pros: overpriced dump
Mediocre 3.0
Pros: No hassle in or out
Cons: The bed was horrible had a hard night sleeping
Okay 4.0
Pros: Great location is the only benefit of this place
Cons: Really no frills, no bells and whistles. Breakfast? 5am. Sliced apples, chopped bananas and oatmeal.
Good 7.0
Pros: This hotel is a great value. Although an old style motel with outside entrances, it has been updated with lots of care taken. The manager on duty  was very professional and helpful. I would stay again at this price.
Good 7.0
Pros: Cleanliness
Okay 4.0
Cons: The room could use a refresh--bathroom sink was cracked and the shower curtain rod was loose. The breakfast was nothing but hard apples and coffee. I had to beg for a banana. Nothing else was available
Mediocre 3.0
Pros: Good location, cheap
Cons: If you'd like pictures, I can send them. Air conditioner was broken, bathroom door hit the toilet seat when you tried to close it, blankets had weird stains on them, chair upholstery had a rip
Mediocre 3.0
Pros: It was next to a Horrocks
Cons: We didn't see an elevator. There is no breakast. The sheets had lots of hair in it and we changed them ourselves.
Poor 1.0
Pros: I did not like anything.
Cons: Dangerous place to stay. I would never go there again.
Mediocre 2.0
Pros: NA
Cons: The internet is useless and loud noise during night from the parking lot which is very disturbing and never recommend this hotel.
Okay 5.0
Pros: The staff. Very friendly and accommodating.
Cons: Lacking in room amenities. Rooms are very dated and somewhat run down.
Good 7.0
Pros: It is clean and conveniently located.
Cons: No
Mediocre 3.0
Pros: Staff was very nice. I checked in very late, about 1:30 in the morning.
Cons: The room smelled of cigarette smoke. The bedding smell of cigarette smoke. The carpet was absolutely filthy.
Okay 5.0
Pros: Cheapest in price
Cons: There was hair all over the bathroom. Very flat pillows, we did ask for more pillows but they didn't have any available.
Good 6.0
Cons: Wet carpet in room. Dead bugs and wings on bed. Stained up tub.
Okay 5.0
Pros: nothing
Cons: The hotel is all outside access and the windows are so thin that you can hear everyone's conversations in your room. Smelled of smoke-even though non smoking, no fridge or iron. Could not use this for business without those things. Would not stay again.
Excellent 8.0
Pros: Room was clean
Cons: Bed was uncomfortable
Good 7.3
Cons: Powdered creamer, no real breakfast
Good 6.0
Cons: There were parts of the room that weren't vacumed & dusted.
Red Roof Inn Lansing West - MSU - Lansing
Rated no. 12
7.3
Good 7.3
Based on 521 reviews
Details
Reviews

Cleanliness
7.7
Comfort
7.7
Facilities
9.2
Location
8.2
Overall
8.1
Overall 7.2 Good
Based on 897 reviews
Cleanliness
7.7
Comfort
7.7
Facilities
9.2
Location
8.2
Overall
8.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.0
Comfort
8.0
Facilities
8.0
Location
7.0
Overall
5.5
Cleanliness
7.5
Comfort
7.5
Location
8.1
Services
7.0
Staff
8.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.7
Comfort
7.7
Location
8.1
Services
7.3
Staff
8.2
Cleanliness
7.5
Comfort
7.7
Location
8.0
Services
7.1
Staff
8.1
Cleanliness
7.9
Comfort
7.9
Facilities
10.0
Location
8.4
Overall
10.0
Cleanliness
7.9
Comfort
7.8
Location
8.2
Services
7.4
Staff
8.6

Excellent 8.0
Pros: The room was nice. Needed extra blanket, left in room.
Cons: Didn't care for the deposit, that wasn't mentioned on booking. Totally unexpected.. Coffee maker didn't work. And they couldn't provide a simple fork.
Okay 4.0
Cons: It’s November, yet when I went to walked into the hotel room for the first time, the AC was on 40 degrees, it didn’t warm until hours later. The staff called at 4am to insure we knew the no smoking policy, because they smelled smoke. Then called the next day at 10 am to give us a courtesy reminder that checkout was at 12 noon. Then around 11:20am Housekeeping was knocking on the door to clean the room.
Good 6.0
Pros: it was nice and convenient to our concert location
Cons: the fact that we paid a lot of money for a two bedroom suite and the rooms were not even painted all the way. you can see the paint splotches all the walls. looks very cheap and trashy. one room does not even have heat. good thing my son had an extra blanket
Mediocre 2.0
Pros: Price was good but condition of the hotel is bad.
Cons: Dark parking lot little or no lights. Room walls have numerous black scuff marks on them, wouldn't take 30 minutes to paint it and make the room presentable. Tub faucet is nearly falling off the wall not hot breakfast as advertised
Excellent 8.0
Cons: Breakfast but no complaints because it was stated that the breakfast served was stated in my bookings
Poor 1.0
Cons: Put in room next to unruly people on drugs. No apologies from management ¿¿
Poor 1.0
Cons: room stinks, dirty bathroom, wall had mold, the room was disgusting and had stinky smell.
Excellent 10.0
Pros: The staff was very friendly and informative. The room was clean and I had no worries being there. The room was roomy and comfortable.
Good 7.0
Pros: Clean room & friendly/helpful staff
Cons: The beds were very old, and needed to be replaced. The coffee maker in the room had a lot of particulate in it. So much so that the coffee was unsafe. The ¿floaties¿ weren¿t coffee grounds, but black flakes of plastic or fiber. Gross.
Okay 4.0
Cons: Worked nights, would only give me a 30 minute late check out.
Poor 1.0
Pros: The location was ok!
Cons: The ladie in the on 1st shift was rude and disrespectful!! Couldn't use the pool!!! That we paid for! No hot Buffet like it was said on the website!Bed had blood stains on the bed sheets!Im sorry that im giving a review like this but thats how I feel!!
Poor 1.0
Pros: Nothing!
Cons: Pool doesn¿t work, cold small breakfast. Doesn¿t deserve that¿s star rate!
Good 7.0
Pros: location. nice pillows. quiet.
Cons: advertised hot buffet breakfast, only rudimentary breakfast available.
Mediocre 3.0
Pros: Staff was ok
Cons: From the start the room we were booked in was a mess the next two rooms were a mess but it was so late in the evening and they did not have any other rooms available I ended up staying
Okay 5.0
Cons: The bathroom smelled like piss.
Good 6.0
Pros: The staff was excellent and provided us with excellent restaurant choices. Very friendly people work there but a clean room is important. Room needed a lot of updates. Shabby furniture and stained carpet, dirty in the corners if the bathroom. Cheap price
Cons: Cleanliness lacking
Okay 4.0
Pros: Location as it related to my travel plans.
Cons: The room smelled strongly of mildew, as if it had recently flooded/had mold in it.
Okay 4.0
Pros: Friendly staff
Cons: The room smelled, could not open windows without propping them open. Floor felt damp which really grossed me out.
Poor 1.0
Pros: The front desk female clerk was terrible and rude.
Excellent 8.0
Pros: Liked having two areas to stretch out in room with two TVs. Convenient parking.
Cons: Loud music (bass) from somewhere nearby too late at night. Hotel description included ¿hot breakfast ¿. The breakfast only had one hot choice.
Good 6.0
Pros: It was quiet
Cons: Worn out mattresses and breakfast was non-existent
Poor 1.0
Pros: The location. The room had spider in the corner of the room from the lamp light to the ceiling. The parking lot needed to be swept up the only reason i stayed it was to late to
Cons: Find another hotel.My debt card was charged 100 dollars after i paid a cash deposit.
Okay 5.0
Pros: Location and price
Cons: Inconsistent cleanliness
Okay 5.0
Pros: It was near where we needed to be. It was clean.
Cons: Early in the morning there was loud banging for hours sounding like someone was hammering something. Not much of a continental breakfast.
Good 6.0
Pros: Located near interstate
Cons: Towels were ragged, sheets were old but clean
Okay 5.0
Pros: The room size was great and the bed was comfortable.
Cons: A few things were broken in the hotel room and just tucked off to the side. Some outlets didn't work. Trash was tucked in between the chair cushion.
Poor 1.0
Pros: Location
Cons: The pool was visibly filthy with floating grime. The room was horrible. The smell was awful. There was vomit on the bed skirt. The coffee maker was covered in dust and had a sticky red substance all over it and inside it. Dirty sheets. Small pillows
Mediocre 2.0
Pros: Little clean, not enough blanket, otherwise overhaul i would say average!
Cons: Poor shower stall hose holder keeps falling apart, lousy couch, office chair worthless will hold up, fridge on the floor!
Mediocre 2.8
Never, ever ever ever ever would I stay here again! There were people yelling, loud music almost all night and I called down twice to front desk and they did NOTHING! I brought my mom here for her bday, it was ruined. DO NOT STAY HERE!!
Excellent 9.0
Pros: Quiet and comfortable.
Cons: Furniture and electronics are outdated. Would like coffee/breakfast available for a longer period of time.
Poor 1.0
Pros: Nothing, too many hotels in Lansing to settle for this one. We left after 3 hours.
Cons: The beds are uncomfortable, there were not any blankets just 4 sheets with an empty duvet. The manager and our neighbors were arguing and screaming in the hallway over the loud partying in their room.
Good 6.0
Pros: Location
Excellent 10.0
Pros: Jacuzzi was very relaxing and hotel employee was nice
Cons: The room was freezing! The only thing that warned us up was that jacuzzi so if w didn’t part extra for that it would not have been very nice
Poor 1.0
Pros: How big the rooms were.
Cons: Getting kicked out of the hotel
Excellent 10.0
Cons: Pool was clossed, not the hotels fault.
Poor 1.0
Cons: The room(s) were not very clean. The bathroom in particular had the most issues. The first bathroom had something resembling mold on the tub and the second bathroom had backed up plumbing.
Excellent 8.0
Pros: The staff is very kind and welcoming.
Cons: Continental breakfast was very slim. No juices, oatmeal is the only hot food choice.
Excellent 9.0
Pros: I love how quiet it is and not super busy. Lovely little getaway in the city.
Cons: I don't like that they don't allow pet.
Okay 5.0
Pros: The location
Cons: This hotel was outdated, not clean and smelled like marijuana the whole stay.
Excellent 8.0
Pros: The ppl
Cons: No pool and a.c worked when it wanted
Excellent 10.0
Pros: Great place to stay very clean and people are friendly
Cons: Everything was fine no issues
Good 7.0
Pros: Location and the Suite concept worked well for us.
Cons: Inter-Covid19 is a pain. Not their fault.
Excellent 9.0
Pros: Great breakfast. Spacious room. Comfortable bed. Clean.
Cons: Just a little older. Still nice.
Good 7.0
Pros: Issues with hot water (there wasn’t any due to maintenance issue) and pillows (not queen sized). Other than that, it was fine.
Cons: See above.
Okay 5.0
Pros: The rooms were clean and the staff was very friendly.
Cons: It could use a little updating, and I'm not sure the hotel warrants a 3-star rating.
Mediocre 2.0
Pros: Close proximity to major road
Cons: Pool was cold, walls were beat up, carpet and floors were not level, caulking on shower was conning up. In general it was very run down and needs some major maintenance and repairs. Staff was not super friendly either. I will avoid this hotel!
Good 7.0
Pros: Convenient location. Big room if that's what you're looking for, but I didn't need the living room area really.
Cons: It was a little shabby -- the toilet would get clogged with very little paper and it wobbled. There was something ground into the carpet that didn't get cleaned up, but it wasn't in the way.
Okay 5.0
Pros: There was a pool, free breakfast
Cons: The pull out couch was broken
Mediocre 3.0
Pros: staff were pleasant.
Mediocre 3.0
Pros: No rats
Cons: Bugs in bathtub Furniture was dated and small. Fire alarm trigger without cause. Was maybe 2 or 1.5 star. Not 3
Excellent 8.5
Pros: Price was good clean. Easy access to the freeway. 10 minutes from restaurants and mall.
Excellent 8.8
Pros: Clean rooms great breakfast great staff. Close to the freeway 10 minutes from the Lansing mall
Cons: Motel is showing its age bathroom fan worked some of the time door needed help to close fully.
Country Inn & Suites by Radisson, Lansing, MI - Lansing
Rated no. 13
7.2
Good 7.2
Based on 897 reviews
Details
Reviews

Cleanliness
7.0
Comfort
7.3
Facilities
7.1
Location
8.0
Overall
7.2
Overall 6.8 Good
Based on 567 reviews
Cleanliness
7.0
Comfort
7.3
Facilities
7.1
Location
8.0
Overall
7.2
Cleanliness
8.0
Comfort
10.0
Facilities
7.0
Location
9.0
Overall
10.0
Cleanliness
6.0
Comfort
6.0
Facilities
7.2
Location
8.4
Overall
7.0
Cleanliness
6.7
Comfort
7.0
Location
7.9
Services
6.7
Staff
7.8
Cleanliness
7.0
Comfort
7.5
Facilities
7.0
Location
7.5
Overall
7.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
7.4
Comfort
7.4
Location
8.1
Services
6.7
Staff
8.1
Cleanliness
7.0
Comfort
7.5
Facilities
10.0
Location
7.9
Overall
10.0
Cleanliness
7.2
Comfort
7.4
Facilities
7.3
Location
8.2
Overall
5.0
Cleanliness
7.1
Comfort
7.3
Location
7.9
Services
6.9
Staff
7.8

Excellent 10.0
Pros: I didnt like the breakfast the coffee was great
Okay 5.0
Pros: good location
Cons: brought the kids to swim and relax but the jacuzzi was still not working this is moths now that it’s been broken. the light switch coming in the room was broken. the light on the desk was not working. the USB ports didn’t work.
Poor 1.0
Pros: Nothing!
Cons: Rude staff. I called ahead to see if I could host my twins' party there and use the pool. Whomever I spoke to said it was fine. I showed up and it was not fine apparently. And the front desk person said that the people on the Ramada main (corporate) probably doesn't know the rules. Which is absolutely absurd if a company doesn't know it's own rules for it's hotels.... So literally 30 minutes prior to their scheduled party (that I called 6 weeks in advanced and got approval for) I had to find a new hotel and text/call the 35 people that were showing up. Luckily the Hilton next door had no issue accommodating their party and it was a much nicer hotel and overall a better value.
Excellent 8.0
Pros: The room was nice, soft beds and clean rooms
Cons: Was told the pool was open when I booked the room but why i arrived the next day it was closed my whole stay.
Excellent 10.0
Pros: Perfect location for visiting our son and his family. Great staff, very friendly and helpful. Breakfast was awesome !!
Mediocre 3.0
Pros: Checking out and leaving.
Cons: Mostly everything. This hotel is in need of serious updates, repairs, etc. The staff was nice, the room was clean...albeit in serious disrepair.
Excellent 10.0
Pros: Location, cleanliness and breakfast!
Cons: No
Mediocre 2.0
Cons: Cleaning staff was noisy early in the morning slamming doors etc. There were bed bugs in the room, yuck. We would never stay at this hotel again.
Okay 5.0
Pros: Front desk staff had friendly personalities
Cons: Out-dated décor, no vending machines, checked in late at night staff didn't specify the time morning "hot breakfast" ended I was told that I missed it when I went to eat, room was located on the ground floor but it was a real hike to the front desk
Okay 5.0
Pros: The staff was very cheerful and accomodating
Cons: This property is extremely dated and in most instances either dirty (carpets, hallways) or poorly maintained (outside grounds, bathroom fixtures,etc.)
Excellent 8.0
Pros: Location
Cons: Ice machines all out of service Window curtains thin and unable to block out sunshine or provide privacy
Poor 1.0
Pros: Nothing
Cons: rude desk agent and the friendly bed bugs
Good 6.0
Pros: The beds and pillows were very comfortable. The breakfast was outstanding. The front desk girl was so nice and felt bad the room was not ready on time but she kept apologizing and was sweet about it
Cons: It is starting to go down hill. Parts of the hallway by the pool were molding. Most of the ice machines were not working. The hot tub was not working. This could be a great hotel if they fixed what needs to be fixed
Good 7.0
Pros: The staff were amazing. They were happy, joking, attentive to my toddler, and helpful.
Cons: My room had blood on the curtain, the hot tub was broke, and our tv was so pixelated you couldnt watch it.
Mediocre 3.0
Cons: Very dirty. Food and other substances on comforters, floor and doors.
Mediocre 3.0
Pros: staff was polite
Cons: old, dirty, and shady clients (drug dealers/addicts?)
Poor 1.0
Pros: The best part of this hotel was leaving.
Cons: This hotel was a disgusting pit of mold. The building is old and run down, not clean and basically condemned. This was the worst experience we have ever had. We will never stay here again and advise anyone to seek other accommodations.
Poor 1.0
Pros: V unfriendly staff even one has to ask fir coffee extremely in professional staff
Excellent 9.0
Pros: nice room
Cons: no breakfast bar
Poor 1.0
Cons: The hotel was far overrated. The property was run down. Use bar soap in the shower and you had to slam the door to get it to shut. I was supposed to get a poolside room and got a room on the second floor at the far back of the property.
Good 6.0
Pros: It was clean
Cons: No not really
Poor 1.0
Pros: Location is the only thing I liked.
Cons: The hotel was disgusting. Pool was closed and also disgusting. Rooms looked poorly kept up. This hotel has seen better days when owned by another operator.
Mediocre 2.0
Pros: The room was okay.
Cons: The first room we were given had not been cleaned so we had to switch to a two queen room from a king room. The hotel itself is run down and looks like it has water and smoke damage. The hall and elevator smelled like someone had smoked pot in them.
Poor 1.0
Pros: Nothing
Cons: I didn't stay at the room didn't even check in an when I tried to inform hotel staff on the phone that booking room was a mistake I was told sorry they can do nothing about it
Okay 5.0
Pros: Location
Cons: Outdated
Poor 1.0
Pros: I am a sales rep and stay in hotels all the time, over 100 nights a year. This was one of the worst I have ever stayed in!!!
Cons: It was disgusting. Very dirty.
Okay 4.0
Pros: nothing
Cons: very old type hotel .Dirty parking lot.what they call breakfast is a joke.Ive stayed at way nicer 2 stars than this supposed 3 star.
Excellent 10.0
Pros: quiet
Poor 1.0
Pros: Location
Cons: Dirty sheets. Broken deck chair. No internet. No breakfast as promised. Pool out of order Fitness area closed. Ac unit sounded like a old school bus running. Furniture was worn, dirty. Major holes in parking lot. I had to wait 10 minutes to c
Excellent 8.0
Pros: Quit
Poor 1.0
Pros: The rooms were good size. Larger than most hotel rooms.
Cons: They advertise falsely. None of their websites/listings indicated that the pool, game room, hot tub, sauna, and fitness room were all closed. Staff was dismissive and refused refund. Dirty in & out. Loud.
Good 6.0
Pros: Price
Cons: I liked everything
Good 6.0
Pros: I like the location of the hotel and the friendly staff
Cons: One room had a piece of fake hair in the bathroom and the second room we went to had ants all over the bathroom and was not an upgrade from the first room
Poor 1.0
Pros: Nothing. Building was old and not updated.
Cons: Everything
Excellent 10.0
Pros: Location is excellent, clean, very private, big room, great bed, nice staff.
Cons: No
Excellent 10.0
Pros: The casino
Cons: The wet 24 wasn't open
Okay 5.0
Pros: The distance between parking lot and elevator and the appearance of the lobby.
Cons: The rooms did not meet my expectations for cleanliness. Rooms were extremely outdated. Some of the staff was very rude. Advertise that they had a pool that was not open
Okay 4.0
Pros: Nothing
Cons: The hotels staff is Rude!!
Excellent 8.0
Pros: The bed was comfortable and sheets were clean.
Good 6.0
Pros: Comfortable beds, free WiFi, good location
Cons: Housekeeper didn¿t speak English so they couldn¿t understand me, asked for room to be cleaned multiple times and they still didn¿t clean it. Called front desk multiple times to get the supplies because housekeeper didn¿t clean properly or at a
Good 7.0
Pros: Friendly staff, free internet, comfortable bed, nice pillows
Cons: Housekeeper didn’t clean room properly, pool was closed, hallways are incredibly cold with no heat
Excellent 10.0
Pros: While it’s a older hotel it’s very well kept , and excellent staff Also has a restaurant on site that is new and very good food and service .
Mediocre 2.0
Pros: Nothing
Cons: Needs updating and paint, Certainty not a 3 star as expected.
Mediocre 3.0
Pros: This was a good location, low cost, and booking was simple.
Cons: The hotel was substantially dated. Our "poolside view" room was a meeting room that was being vacuumed. There was a comment card filled out by previous tenant still in the room from a month prior. Wallpaper in poor condition. Scuffs on the woodwork,etc
Good 7.0
Cons: The room was nice and clean but no hot water it was lukewarm :( so we didn't shower there waited until we got home.
Okay 5.0
Pros: The bed was comfortable. The shower was strong and hot.
Cons: The air didn't work. The light on my nightstand didn't work. There was a bug in our room.
Good 6.0
Pros: Room size
Cons: Room was hot even with air all the way up
Okay 5.0
Pros: Maybe
Cons: Went to check out and no one was in the office till 10. Put us behind on our travels
Mediocre 2.0
Pros: inexpensive
Cons: Breakfast was a joke
Mediocre 2.0
Pros: Location
Cons: It's old and dirty.
Okay 5.0
Pros: The location.
Cons: Unclean toilet, bathtub had rust, showerhead was broken, room wasn't cleaned on last night's stay. The do not disturb sign was NOT on my door.
Good 6.0
Pros: The courtyard is designed for service dog needs it was very helpful.
Cons: The rooms need to be vacuumed better especially under the beds
Okay 5.0
Pros: The location
Cons: Bedding could have been cleaner and better food selection.
Mediocre 3.0
Pros: Location
Cons: Cleanliness of the room was a 0. When I turned shower on the water looked like mud or brownish color. Room was to hot and couldn’t control room temperature. Rooms seems that it hadn’t been cleaned in months. “Breakfast” as they
Excellent 10.0
We enjoyed our stay and appreciated the clean, comfortable room. The breakfast buffet in the morning was an unexpected but welcome surprise. Our room also had a mini fridge and microwave. Some reviews have mentioned potholes. The parking lot was completely patched when we stayed here. The shower was good, although the attachment was high. WiFi seemed adequate. The room could use more electrical outlets by the bed. The property doesn't look very appealing from outside, but we were very happy with our stay.
Excellent 8.5
This was a last minute stop, I was exhausted and actually had a panic attack. I had a hard time finding the turn in for the hotel, it's not marked all that great. However, front desk staff Connelly, was so incredibly helpful! He got me a great room rate, and even helped a bit with getting me settled and explained everything I needed to know. The room was big and clean, with a small frig, and the water pressure and temp in shower were great. I didn't get to the pool which looked cool, but I did overlook a cute courtyard which had a kiddie pool with a family of ducks living in it. The onsite restaurant served wonderful well priced food and some excellent.
Excellent 8.8
Pros: Breakfast and friendly atmosphere
Cons: Everything was okay
Mediocre 2.0
Cons: I don't love the cops knocking on my door at 8:30 am and making my fiancee get up to show what he's wearing. It's the ghetto. Run.
Excellent 9.1
Pros: The room was very comfortable
Cons: There was no microwave in the room
Good 6.0
Pros: just okay
Cons: Extremely old building, needs upgrading
Good 7.1
Pros: Location was phenomenal. Near everywhere that mattered to me. The hotel was very quiet. Staff were good. Not much conversation with them.
Cons: The room needed some updates. It wasn't DIRTY but it was lack luster. The corner lamp shade had stains on it. Not sure if cleaning tried wiping them down at one time or if the room flooded at some point. BUY again, for what I paid it was top of the line. I would stay there again if the chance came up and the price was right.
Good 6.3
Pros: The breakfast was good. The staff was congenial. The location was great. It was pretty quiet.
Cons: The elevator is quite a distance from the rooms, and the stairs are hard to locate. The stairwells were dingy and dirty. My air conditioner barely kept the room cool even when it was on high and set at the coldest setting.
Okay 5.0
Cons: Room's carpet were damp all the time. Bed sheets were damp all the time. Carpets were not clean - step into the bath tub and just look at the dirt and hair that would come off the bottom of your feet. And this is after wearing socks and shoes.
Excellent 8.6
Pros: Great children's amenities beyond the pool, ping pong, toddler playground and arcade. Kept children of all ages happy on a rainy afternoon.
Cons: Central areas were showing age and breakfast was mediocre.
Ramada by Wyndham Lansing Hotel & Conference Center - Lansing
Rated no. 14
6.8
Good 6.8
Based on 567 reviews
Details
Reviews

Cleanliness
6.6
Comfort
6.9
Facilities
7.0
Location
7.6
Overall
6.7
Overall 6.4 Good
Based on 395 reviews
Cleanliness
6.6
Comfort
6.9
Facilities
7.0
Location
7.6
Overall
6.7
Cleanliness
6.0
Comfort
7.0
Facilities
5.0
Location
7.0
Overall
4.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.6
Comfort
6.7
Location
7.4
Services
6.4
Staff
7.7
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.7
Comfort
7.2
Location
7.7
Services
6.8
Staff
8.3
Cleanliness
6.2
Comfort
6.7
Location
7.6
Services
6.6
Staff
8.1
Cleanliness
6.9
Comfort
7.0
Facilities
7.3
Location
7.6
Overall
7.3
Cleanliness
6.6
Comfort
6.8
Location
7.7
Services
6.2
Staff
8.4

Poor 1.0
Pros: The bed was kind of comfortable thankfully lots of pillows
Cons: Very rude manager and staff - the floors were nasty with stains- felt like walking into a truck stop hotel drug users and drunks all over ppl walking around in robes and pjs Floors in the bathroom dirty towels did not smell fresh
Okay 5.0
Pros: The front desk staff were welcoming and helpful. The biggest asset you have!
Cons: The bathroom needs remodeling. The wallpaper is peeling and the light and some of the other fixtures are covered in rust because there is no ventilation fan. The tub faucet leaks.
Good 6.0
Pros: The staff were excellent . Had an issue when we got there and the front desk clerk came right away and fixed it.
Cons: The floor needed vacuuming in our room. Was pretty bad. Bath mat was stained.
Excellent 8.0
Pros: Quiet
Cons: The room was very filthy floor was sticky toilet was not cleaned and found a dirty diaper in the corner under sunk
Poor 1.0
Pros: Nothing the hotel was nasty.
Cons: The room was horrible, you could smell smoke through out the building when your not supposed to smoke. The room I had, had blood and puke stains on the curtains. When I opened the bed up there was stains and hair all over the bed sheets.
Excellent 9.0
Pros: Pool. Great space for guests to relax & have fun
Cons: Rooms just need more dusting, along with the shower.
Excellent 9.0
Pros: The location..
Cons: Not at all..
Poor 1.0
Pros: Great location
Cons: Dirty
Excellent 10.0
Pros: That the pool was open lol but no the staff was absolutely amazing and professional
Cons: Just another client that I didn't know at all got a little to touchy without permission
Okay 4.0
Pros: No AC Along with it took me to.ask.for clean towels all day i.jss to.walk to front desk at 9:30 pm with my dirty towels to.finallt get clean towels
Mediocre 2.0
Pros: Nothing
Cons: Everything
Mediocre 3.0
Pros: Pool was about it really
Cons: so I went down at 930am for breakfast she said she didn't enough for a 4 of us so we left them when I was checking out a 11 5 people got breakfast.....there was no towels...at pool or with the lady upfront I don't even think this place had towels
Good 6.0
Pros: The front desk staff are nice. The pool area is good for meeting up with people. Allows dogs for a fee (currently $35).
Cons: It is dated, but could be worse. For the price, I think it's a good value.
Excellent 8.0
Pros: Loved the staff and the lay out of the hotel
Cons: Rooms dont have temp control either heat or ac not both and if your near the pool the rooms are very hot.
Poor 1.0
Pros: I have some bit marks all up my arms
Mediocre 3.0
Pros: The big pool it offers
Cons: The rooms smell like smoke and bed was itchy and it was hot didn¿t have an ac unit.
Good 6.0
Pros: Privacy and pool
Cons: No breakfast
Mediocre 3.0
Pros: om that did not have a working heater the temperature stayed below 60° almost 50° during one of the coldest winter nights here in Michigan. They gave me a space heater that had to sit right next to the bed on the nightstand for It to even raise the
Cons: The hotel also had bedbugs in the bed I took a picture of the bedbugs
Poor 1.0
Pros: The very friendly staff.
Cons: Yes the whole hotel I didn't like.
Poor 1.0
Pros: The room was nasty, and I was charged 3 times for the room.
Cons: Drug dealers and drug addicts, the room was dirty, staff, I was charged 3 times for one room. My girlfriend arms started breaking out this room was so nasty. Even the toilet was cracked in different places.
Excellent 10.0
Pros: The staff
Okay 4.0
Pros: Staff was very friendly
Cons: conditioner didn't work in room so they brought me a fan. Room was right by indoor pool so it smelled like chlorine. You can't use the guide botton on the remote. Don't think I should have had to pay $100 for that. Maybe $50 buttons it
Mediocre 2.0
Pros: The breakfast. And the quality of the room.
Cons: Well I purchased two room for my son a sleep over. It was his birthday. I don't know thw hotel did not allow cake inside I was forced tk leave my cake and ice cream in the freezer. I felt used because they had a common area where everyone ate food.
Poor 1.0
Pros: Breakfast,and the breakfast attendant.
Cons: Very rude male staff, I left a review on google.He was picking all night and arguing with me about how many children were allowed per room which I was not over for either of the two rooms I had.
Poor 1.0
Pros: Leaving.
Cons: It was unclear that there was a $40 extra charge for having a dog in the room. When inquiring about it, the front desk agent was absolutely rude and did not help to rectify the charge.
Poor 1.0
Pros: Friendly staff and decent breakfast. Close to MSU
Cons: Room was very warm and the AC did not worked, hairs in the bathtub, not very clean room.
Good 6.0
Pros: Location
Cons: Cleanliness
Poor 1.0
Pros: Nothing
Cons: It was dirty! Rude staff and completely run down for the price!!
Poor 1.0
Cons: The room was dirty and the tub/shower had mold on it and there were black streaks running down the shower walls.
Excellent 9.0
Pros: They really treat everyone well and take good care of there guest...The atmosphere is fun and there is always a snack available to grab...
Cons: Would like to see the hot tub or sauna back in play...
Good 7.0
Pros: Location
Cons: Rooms very dated and worn. Furniture not in the greatest shape. Housekeeping not responsive when I asked to check bed for bedbugs...just a bit creepy.
Okay 5.0
Pros: Close to MSU
Cons: How dirty it was. Obviously had not been vac. Makes you wonder if they change the sheets. Big pieces of food on side of the bed and could feel dirt and other debris when you walked on the carpet. No outside widow or bathroom fan so room gets really humid
Good 6.0
Pros: Breakfast was great. Many options
Cons: Rooms need to be updated
Mediocre 3.0
Pros: Quiet, most staff were pleasant.
Cons: Old and falling apart. Drippy faucet, dirty and stained carpets, door from room didn't fit properly and was difficult to open and close. Room was dark and dingy. May have been a 3 star at one point, but not now. Difficult to get in and out on the street.
Good 7.0
Pros: I enjoyed the free breakfast!
Mediocre 3.0
Pros: Was very disappointing for price too high and no rooms in this hotel had any windows and I am really surprise the cost of the room compared with overall room. Not really good hotel and no windows
Cons: Room didnt have windows and the price of the room was too high
Excellent 9.0
Pros: Great staff and clean rooms.
Cons: Dangerous to go across the street. Depending upon the day and lane it can be difficult to get to the hotel.
Poor 1.0
Pros: Breakfast was Great
Cons: Room was Filthy, Sheets & Blankets were not washed, had hairs, crumbs etc. all over them and in between them. Not washing or changing sheets between customers is absolutely disgusting. Outdated, cracked toilet in multiple places, moldy caulk in bath etc
Okay 5.0
Pros: The staff was nice.
Cons: The rooms need to be updated. Bathroom is too small. Room was hot even though the thermostat was on 55. The pictures showed a bar and whirlpool but there was no bar and no whirlpool. And hot breakfast was cooked in a microwave.
Excellent 8.0
Pros: The staff messages you via phone asking about how your stay is. Very personable and kind, with a nice free breakfast and large pool. Room was large and cozy for the price you pay.
Cons: Bathroom had mold growing in it, and the hallways looked a little sketchy.
Okay 5.0
Pros: location
Cons: It's a ---- a night hotel
Excellent 10.0
Pros: Excellent location - Cooley Law School, MSU, LCC, Grand Rapids exit, Flint exit, Detroit exit all within 1 to 5 minutes.
Cons: Blizzard!
Excellent 9.0
Pros: Staff were excellent
Cons: Age of hotel
Okay 5.0
Pros: quiet room very helpful and responsive staff close to university and good restaurants affiliated with large women's gym across the street that is free to hotel patrons decent, free breakfast
Cons: This hotel needs a good, get on your knees scrubbing of the walls and floors and carpets, nooks and crannies, light switches, etc. This is something I am very fussy about, though I'm not a germaphobe. Room windows ONLY look into the hall! NO SUNLIGHT
Okay 4.5
Pros: The staff was very nice and friendly, good free breakfast, 9 ft pool.
Cons: The hallway and bathroom smelled moldy, the a/c did not work well, small television, small bathroom, only double beds, no queen size. The bar area was never open, and you couldn't be in the courtyard after 11pm. I was with lots of family, and was not able to sit and visit with them.
Good 6.0
Pros: The pool area, location, and breakfast.
Cons: Being awoken at 430 am due to the fire alarm and them not finding out what caused it. Also, being ran out of the pool/lobby area at 10 pm.
Mediocre 2.0
Pros: Breakfast and the breakfast staff. The breakfast staff were kind and ready to help with any questions.
Cons: Stayed in 3 rooms over 2 nights. One room had tobacco smoke residue. Another had a loud air conditioner and an grate that was caked in dust and dirt. The dust blew into the room. Yuk! One iron had gunk on the bottom that I had to clean.
Okay 5.0
Cons: Could not control the room temperature from the room due to very old system
Good 6.5
Pros: Myself and a lot of other people were in the bar area. The man came out and said we close at 10 y'all need to leave. The other guest were upset as well.
Okay 4.0
Cons: We were unable to adjust the temperature in the room - it was difficult to sleep as a result
Good 7.0
Pros: Pool
Cons: Trash everywhere staff lazy
Mediocre 3.0
Pros: Close to hiway and university
Cons: Bulding was old and if you look close a bit run down
Okay 4.0
Pros: The location was very close to my conference.
Cons: I stayed two nights and they did not clean my room.
Mediocre 3.0
Pros: I had multiple bug bites from the sheets each night, and it was very annoying.
Good 6.0
Pros: Location
Cons: The 'incidental deposit' was absurd. It was more than The room!!! And the hold on the debit card stays for up to 30 days. Will not stay there again.
Excellent 8.5
Pros: Pool, Hot Tub, Bar, Clean Rooms, Nice bathroom area, Good continental breakfast
Cons: Hot Tub water was a little nasty. Needs a Sauna
Mediocre 3.7
Pros: Location to my work place
Cons: The people in the room next to me keep me up all night, extremely loud and didn't care about anything around them. Also the room smelled like stale smoke. Luckily I had febres to spray to cope. Breakfast was not fresh either.
Quality Inn University - Lansing
Rated no. 15
6.4
Good 6.4
Based on 395 reviews
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