Overview

9Hotel Mercy

Rua da Misericordia, 76, 1200-273 Lisbon, Lisboa, Portugal
+351 212 481 480

$195+

Overall guest ratings

8.4/10 Excellent
based on 892 reviews

Review highlights

  • 9.5
  • 8.6
  • 5.9
  • 4.8

Good to know

  • Stylish hotel
  • Friendly service
  • Great view

Nearby

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    About

    Located in Bairro Alto, this boutique hotel is within a 10-minute walk of Fado in Chiado, Santa Justa Elevator, and Rossio Square. Castle of Sao Jorge and Lisbon Cathedral are also within 1 mi (2 km).

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Parking (surcharge)
    • Business centre
    • Internet
    • Concierge service
    • Gift shop
    • Room service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry service
    • Coffee shop
    • Designated smoking area
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    based on 892 reviews
    • 9.5 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.6 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 7.8 "Good vibe."
      7.7 "77% said it was a stylish hotel."
      9.5 "95% thought, the hotel was modern."
      7.6 "76% enjoyed the friendly atmosphere."
    • 7.3 "Good bar."
      9.5 "Delicious alcoholic drinks, according to 95%."
    • 5.9 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      6.6 "Only 66% said rooms were clean enough."
      5.9 "Only 59% thought the furniture was functional."
      5.8 "58% thought the bathroom was big enough."
    • 4.8 "Not very comfortable."
      4.5 "55% said rooms were small."
      3.0 "70% thought it was too noisy."
      2.0 "Air conditioning was criticized by 80%."
    • 4.7 "Internet is poor."
      4.7 "53% said the wifi quality was bad."
    • 4.1 "Value below average."
      3.5 "65% said the breakfast was too expensive."
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    Overall rating

    8.5 Excellent
    based on 722 reviews
    • 9.5 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 7.6 "Good vibe."
      7.7 "77% said it was a stylish hotel."
      9.3 "93% thought, the hotel was modern."
    • 7.3 "Good bar."
      9.4 "Delicious alcoholic drinks, according to 94%."
    • 6.1 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      6.2 "Only 62% thought the furniture was functional."
      5.6 "56% thought the bathroom was big enough."
    • 5.9 "Average amenities."
      5.8 "58% thought the building was acceptable."
      6.3 "63% said the architecture was not spectacular."
      6.9 "For 69%, terrace was good enough."
    • 5.1 "Average comfort."
      5.6 "56% thought the bathroom was big enough."
    • 4.2 "Value below average."
      3.6 "64% said the breakfast was too expensive."
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    Overall rating

    8.6 Excellent
    based on 44 reviews
    • 9.4 "Terrific location."
    • 8.5 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 7.9 "Good breakfast."
    • 7.9 "Good vibe."
    • 5.9 "Rooms are ok."

    Overall rating

    8.2 Excellent
    based on 124 reviews
    • 9.5 "Terrific location."
    • 8.3 "Breakfast is good."
    • 8.2 "Great service."
      8.4 "84% found the staff to be very friendly."
    • 8.1 "Vibe was good."
      8.0 "80% said it was a stylish hotel."
      7.7 "77% enjoyed the friendly atmosphere."
    • 6.4 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 6.4 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.7 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      5.1 "For only 51%, the bathroom was ok."
    • 5.0 "Average comfort."
      4.5 "55% said rooms were small."
      3.5 "65% thought it was too noisy."
    • 4.0 "Value below average."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Stylish hotel"
    "Friendly service"
    "Great view"
    data provided by TrustYou
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