Overview

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Britannia International Hotel

163 Marsh Wall, London, E14 9SJ, United Kingdom
+44 207 712 0100

$99+

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Overall guest ratings

6.7/10 Good
based on 10,423 reviews
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Review highlights

  • 8.7
  • 4.8
  • 4.7
  • 4.3

Nearby

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    About

    Britannia International Hotel, located on the Canary Wharf outside of the congestion zone of central London, sets itself apart yet is easily accessible to major attractions in the heart of the city. As one of the first hotels on Canary Wharf, the four-star Britannia International sits right alongside the water on the London Docklands, providing unrivaled views of London’s cityscape.

    Services and Amenities

    The hotel offers a range of standard and executive rooms and full suites. Complimentary Wi-Fi makes it easy to keep in touch with those at home, while a fully equipped gym, indoor pool, and spa tub are accessible for a very inexpensive surcharge. A drink at the Conservatory Bar is recommended, with its sweeping waterside views, while Friday's Night Club offers drinks and dancing. Jenny's Carvery Restaurant serves traditional cuisine at reasonable prices, and the aptly named Pizzeria cooks up a range of Italian-inspired dishes.

    Accessible Attractions

    Britannia International Hotel is ideally situated to take advantage of London’s exceptional public transportation network, with several Underground stations just across the water. Jubilee Park and the O2 arena are right nearby. Attractions within easy reach by public transportation include the must-see Tower of London and the London Dungeon, while the unique location of the London Docklands is also a fascinating district, in and of itself, to explore during a visit to the city.

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    Amenities

    • Pets allowed on request. Charges may apply.
    • Concierge service
    • Laundry service
    • Room service
    • Wheelchair accessible
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Cribs available
    • Parking (surcharge)
    • Steam room
    • Babysitting or child care
    • Business centre
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Laundry facilities
    • Meeting/Banquet facilities
    • Spa
    • Hot tub
    • Outdoor pool
    • Beauty salon
    • Air-conditioned
    • Night club
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    6.7 Good
    based on 10,423 reviews
    • 8.7 "Location is great."
    • 6.1 "Service is ok."
    • 4.8 "Disappointing food."
    • 4.7 "Not very clean."
    • 4.3 "Not very comfortable."
    • 4.1 "Rooms are not good."
    • 4.0 "Breakfast is below average."
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    Overall rating

    7.1 Good
    based on 5,107 reviews
    • 8.7 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      8.7 "87% liked the proximity to shopping."
      9.9 "99% thought it was easy to get to the train station."
      9.7 "97% enjoyed the restaurants & bars nearby."
    • 6.1 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
      6.3 "Only 63% thought the service was professional."
      5.1 "Only 51% found the restaurant service to be good."
      5.3 "53% found the room service acceptable."
      6.1 "Bar service was average, according to 61%."
    • 4.8 "Not very clean."
      4.8 "52% said rooms were dirty."
      4.1 "59% said the bathroom was dirty."
      0.2 "Unclean dining area, according to 98%."
      0.0 "Dirty pool, said 100%."
    • 4.8 "Disappointing food."
      1.8 "For 82%, the dining experience was not enjoyable."
      0.2 "Unclean dining area, according to 98%."
      1.8 "82% said the pork dishes didn't taste good."
      1.2 "88% did not enjoy the desserts."
      2.9 "71% found the side dishes unedible."
    • 4.5 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      2.5 "75% didn't like the architecture."
      3.8 "For 62%, the lobby entrance was sub-standard."
      0.9 "91% thought the facilities needed updating."
    • 4.4 "Rooms are not good."
      4.1 "59% didn't like the uncomfortable beds."
      4.8 "52% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      3.0 "70% complained about the bathroom."
      1.2 "For 88%, the rooms looked old."
      0.7 "Air conditioning was criticized by 93%."
      1.0 "90% found problems with the furniture."
      2.0 "80% had problems with the shower."
      4.1 "59% said the bathroom was dirty."
      0.1 "99% were disappointed with the minibar."
      3.0 "70% thought the tv was sub-standard."
    • 3.9 "Breakfast is below average."
      2.4 "76% said the breakfast was too expensive."
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    Overall rating

    6.9 Good
    based on 833 reviews
    • 8.2 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      8.8 "88% liked the proximity to shopping."
    • 5.6 "Service is ok."
      6.3 "Only 63% found the staff to be friendly enough."
      6.3 "Only 63% thought the service was professional."
    • 4.9 "Disappointing food."
    • 4.7 "Not very clean."
      4.8 "52% said rooms were dirty."
      3.7 "63% said the bathroom was dirty."
      4.6 "54% thought it was rather dirty."
    • 4.6 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
      0.6 "Air conditioning was criticized by 94%."
      2.0 "80% thought it was too noisy."
    • 4.2 "Rooms are not good."
      0.6 "94% thought they were poorly maintained."
      4.5 "55% didn't like the uncomfortable beds."
      4.8 "52% said rooms were dirty."
      0.6 "Air conditioning was criticized by 94%."
      2.6 "74% complained about the bathroom."
      0.9 "91% found problems with the furniture."
      1.4 "For 86%, the rooms looked old."
      2.3 "77% had problems with the shower."
      3.7 "63% said the bathroom was dirty."
    • 3.9 "Breakfast is below average."
      2.7 "73% said the breakfast was too expensive."
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    Overall rating

    5.6 OK
    based on 729 reviews
    • 9.0 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      8.5 "85% liked the proximity to shopping."
    • 6.5 "Service is ok."
      5.1 "51% said the reception staff was ok."
      6.5 "Only 65% thought the service was professional."
    • 5.9 "Average value."
      5.2 "52% thought it was adequately priced."
    • 5.1 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      5.2 "52% thought the cleanliness of the hotel was average."
    • 4.7 "Disappointing food."
    • 3.9 "Breakfast is below average."
      2.4 "76% said the breakfast was too expensive."
    • 3.9 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      0.8 "Air conditioning was criticized by 92%."
      1.9 "81% thought it was too noisy."
    • 3.8 "Rooms are not good."
      0.5 "95% thought they were poorly maintained."
      3.1 "69% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      0.8 "Air conditioning was criticized by 92%."
      1.5 "For 85%, the rooms looked old."
      0.8 "92% found problems with the furniture."
      2.6 "74% had problems with the shower."
      3.8 "62% said the bathroom was dirty."
      3.4 "66% thought the tv was sub-standard."
    • 3.6 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      1.6 "84% didn't like the architecture."
      1.4 "86% thought the facilities needed updating."
      3.9 "For 61%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    6.5 Good
    based on 3,752 reviews
    • 8.7 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      8.0 "80% liked the proximity to shopping."
    • 6.0 "Average value."
      5.8 "58% thought it was adequately priced."
    • 5.6 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
      5.0 "50% said the reception staff was ok."
      5.9 "Only 59% thought the service was professional."
      5.7 "Housekeeping was ok, according to 57%."
    • 4.4 "Disappointing food."
      1.6 "84% did not enjoy the desserts."
      1.7 "For 83%, the dining experience was not enjoyable."
      2.2 "78% found the side dishes unedible."
      4.8 "The price was too high for 52%."
      0.3 "Unclean dining area, according to 97%."
    • 3.8 "Not very clean."
      4.1 "59% said rooms were dirty."
      4.2 "58% thought it was rather dirty."
      3.2 "68% said the bathroom was dirty."
      0.3 "Unclean dining area, according to 97%."
    • 3.7 "Internet is poor."
    • 3.3 "Not very comfortable."
      3.1 "69% didn't like the uncomfortable beds."
      0.6 "Air conditioning was criticized by 94%."
      1.6 "84% thought it was too noisy."
    • 3.3 "Rooms are not good."
      3.1 "69% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      4.1 "59% said rooms were dirty."
      2.4 "76% complained about the bathroom."
      0.6 "Air conditioning was criticized by 94%."
      1.0 "For 90%, the rooms looked old."
      1.0 "90% found problems with the furniture."
      2.5 "75% had problems with the shower."
      3.2 "68% said the bathroom was dirty."
      0.1 "99% were disappointed with the minibar."
      2.4 "76% thought the tv was sub-standard."
    View all review categories
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