Overview

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Kensington Suite Hotel

128-130 Holland Road, London, W14 8BD, United Kingdom
+44 207 602 3395

$66+

Overall guest ratings

6.2/10 Good
based on 999 reviews

Review highlights

  • 9.0
  • 6.2
  • 4.0
  • 3.5

Good to know

  • Friendly service
  • Close to public transport

Nearby

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    About

    Located in London City Centre, this hotel is within 2 mi (3 km) of Westfield London Shopping Centre, Royal Albert Hall, and Hammersmith Apollo. Kensington Palace and Portobello Road Market are also within 2 mi (3 km).

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    Expedia

    Amenities

    • Complimentary breakfast
    • Internet
    • Wi-Fi
    • No smoking
    • Restaurant
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Cribs available
    • Kitchen/Kitchenette
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.2 Good
    based on 999 reviews
    • 9.0 "Terrific location."
      9.7 "Near to public transport, according to 97%."
      9.8 "98% liked the proximity to shopping."
    • 6.2 "Service is ok."
      5.3 "53% said the reception staff was ok."
      5.9 "Only 59% thought the service was professional."
      6.1 "Housekeeping was ok, according to 61%."
      5.6 "56% thought the management was tolerable."
    • 5.9 "Average value."
    • 4.0 "Disappointing food."
      2.0 "80% found the side dishes unedible."
    • 3.5 "Rooms are not good."
      0.7 "93% said rooms were small."
      3.8 "62% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      3.0 "70% found problems with the furniture."
      2.9 "71% had problems with the shower."
      0.7 "93% criticized the small bathroom."
      1.1 "Air conditioning was criticized by 89%."
      4.3 "57% were unsatisfied with the kitchenette."
      2.9 "For 71%, the rooms looked old."
      3.0 "70% were disappointed with the minibar."
    • 3.3 "Breakfast is below average."
    • 2.8 "Horrible vibe."
      3.0 "70% criticized the unstylish hotel."
      3.3 "Unfriendly atmosphere, according to 67%."
      1.7 "For 83%, the lobby entrance was sub-standard."
    • 2.5 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      2.4 "76% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
      1.1 "Air conditioning was criticized by 89%."
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    Overall rating

    6.3 Good
    based on 519 reviews
    • 8.9 "Location is great."
      9.8 "Near to public transport, according to 98%."
      9.8 "98% liked the proximity to shopping."
    • 5.3 "Service is ok."
      5.2 "52% said the reception staff was ok."
      5.9 "Housekeeping was ok, according to 59%."
    • 5.2 "Average value."
    • 3.7 "Disappointing food."
    • 3.6 "Rooms are not good."
      0.9 "91% said rooms were small."
      3.9 "61% complained about the bathroom."
      3.2 "68% had problems with the shower."
      3.0 "70% found problems with the furniture."
      0.7 "93% thought they were poorly maintained."
      0.6 "94% criticized the small bathroom."
      1.0 "Air conditioning was criticized by 90%."
    • 3.1 "Awful breakfast."
    • 2.6 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      2.3 "77% thought it was too noisy."
      0.6 "94% criticized the small bathroom."
      1.0 "Air conditioning was criticized by 90%."
    • 2.6 "Horrible vibe."
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    Overall rating

    6.5 Good
    based on 239 reviews
    • 8.9 "Location is great."
      9.7 "Near to public transport, according to 97%."
      9.8 "98% liked the proximity to shopping."
    • 6.5 "Service is ok."
      5.7 "57% said the reception staff was ok."
    • 6.1 "Average value."
    • 3.8 "Disappointing food."
    • 3.6 "Breakfast is below average."
    • 2.9 "Awful rooms."
      0.8 "92% said rooms were small."
      3.5 "65% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      2.7 "73% found problems with the furniture."
      1.0 "90% criticized the small bathroom."
    • 2.7 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
    • 2.7 "Horrible vibe."
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    Overall rating

    5.6 OK
    based on 19 reviews
    • 8.9 "Location is great."
    • 6.3 "Service is ok."
    • 3.7 "Breakfast is below average."
    • 3.6 "Rooms are not good."
    • 2.2 "Quite uncomfortable."

    Overall rating

    6.4 Good
    based on 219 reviews
    • 8.8 "Location is great."
      9.7 "Near to public transport, according to 97%."
      9.7 "97% liked the proximity to shopping."
    • 6.2 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      6.2 "Cleanliness of the bathroom was average, said 62%."
    • 6.0 "Service is ok."
      6.7 "Only 67% found the staff to be friendly enough."
      5.4 "54% said the reception staff was ok."
    • 5.9 "Average value."
    • 3.6 "Disappointing food."
    • 3.3 "Breakfast is below average."
    • 3.2 "Awful rooms."
      3.3 "67% complained about the bathroom."
      0.8 "92% said rooms were small."
      1.2 "88% thought they were poorly maintained."
      3.0 "70% found problems with the furniture."
      2.6 "74% had problems with the shower."
    • 2.5 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      2.1 "79% thought it was too noisy."
    • 2.4 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
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    Good to know
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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