Overview

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The Milestone Hotel
Best Service Friendliness

1 Kensington Court, London, W8 5DL, United Kingdom
+44 207 917 1000

$486+

Overall guest ratings

9.5/10 Excellent
based on 323 reviews

Review highlights

  • 10.0
  • 9.8
  • 9.6
  • 6.8

Good to know

  • Friendly atmosphere
  • Great menu
  • Professional service
  • Stylish hotel

Nearby

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    About

    The Milestone Hotel is consistently rated London s most outstanding boutique hotel. This intimate five-star hotel offers award-winning warmth and elegance in the heart of London, perfectly placed for Knightsbridge and The Royal Albert Hall with Hyde Park on your doorstep and with easy access to the West End. Historic Victorian grandeur overlooking Kensington Palace in the Royal Borough of Kensington and Chelsea. Every room is uniquely decorated with luxurious fabrics and furnishings, and comes fully equipped for the needs of the modern traveller. Individually designed, each air-conditioned room offers a romantic elegance, a 24-hour butler service, and modern technology. The luxurious rooms include free wi-fi, a flat-screen TV with a DVD player, a work desk, seating area, and a mini-bar. /p Exceptional personal service has established the hotel as a firm favourite with returning guests, with award winning dining options that cater for every culinary desire and a bar that provides the perfect rendezvous for friends or colleagues while in London. A range of traditional food is served in the onsite Cheneston s Restaurant. Dishes are prepared using locally sourced and organic produce wherever possible and the chefs encourage individual requests.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Facilities for disabled guests
    • Laundry facilities
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.5 Excellent
    based on 323 reviews
    • 10.0 "Incredible bar."
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
    • 9.1 "Awesome vibe."
      9.3 "93% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
    • 8.8 "Amenities are good."
      8.7 "87% thought the building was wonderful."
      10.0 "100% thought the architecture was beautiful."
    • 6.8 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      5.0 "Only 50% thought the furniture was functional."
    • 5.7 "Sufficient wellness & sports facilities."
    • 2.9 "Horrible pool."
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    Overall rating

    9.5 Excellent
    based on 239 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 8.9 "Vibe was good."
      9.3 "93% enjoyed the friendly atmosphere."
    • 8.8 "Amenities are good."
      8.6 "86% thought the building was wonderful."
    • 8.6 "Breakfast is good."
    • 6.6 "Rooms are ok."
    • 5.5 "Average comfort."
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    Overall rating

    9.6 Excellent
    based on 41 reviews
    • 9.8 "Terrific location."
    • 9.6 "World class service."
    • 8.5 "Breakfast is good."

    Overall rating

    9.2 Excellent
    based on 41 reviews
    • 9.6 "World class service."
    • 8.2 "Breakfast is good."
    • 7.1 "Nice rooms."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Friendly atmosphere"
    "Great menu"
    "Professional service"
    "Stylish hotel"
    data provided by TrustYou

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