Overview

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Palazzo Alexander Hotel
Top City Hotel

Via Santa Giustina, 48, 55100 Lucca, Tuscany, Italy
+39 058 358 3571

$100+

Overall guest ratings

9.1/10 Excellent
based on 671 reviews

Review highlights

  • 9.9
  • 9.6
  • 8.8
  • 5.4

Good to know

  • Accessible parking
  • Friendly atmosphere
  • Friendly service
  • Good management

Nearby

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    About

    Putting you in a great location within just a 10-minute walk of Church of San Michele in Foro and Palazzo Pfanner, Palazzo Alexander Hotel offers an airport shuttle (available 24 hours) for EUR 70 per vehicle one way. Guests looking to stay active can check out the nearby hiking/biking trails and mountain biking, and free perks include hot/cold buffet breakfast, WiFi, and wired Internet. There's also a bar/lounge, and rooms at this upscale hotel offer 24-hour room service and minibars.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Laundry service
    • Room service
    • Bicycle hire
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Business centre
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews of Palazzo Alexander Hotel

    Overall rating

    9.1 Excellent
    based on 671 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
      10.0 "100% thought the service was very professional."
      10.0 "100% said the reception staff was great."
    • 9.6 "Terrific location."
      8.9 "Great parking, according to 89%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.8 "Breakfast is good."
    • 7.9 "Good vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      9.2 "92% said it was a stylish hotel."
      9.0 "90% thought the hotel was luxurious."
    • 6.7 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
    • 5.4 "Internet is average."
      5.0 "50% thought the wifi quality was ok."

    Overall rating

    9.2 Excellent
    based on 436 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
      10.0 "100% thought the service was very professional."
      10.0 "100% said the reception staff was great."
    • 9.4 "Terrific location."
      8.8 "Great parking, according to 88%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.7 "Breakfast is good."
    • 7.9 "Good vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.2 "92% said it was a stylish hotel."
    • 6.4 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
    • 5.6 "Internet is average."
      5.2 "52% thought the wifi quality was ok."

    Overall rating

    9.0 Excellent
    based on 120 reviews
    • 10.0 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      10.0 "100% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
    • 9.6 "Terrific location."
      8.9 "Great parking, according to 89%."
    • 8.7 "Breakfast is good."
    • 6.7 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
    • 6.0 "Average comfort."
      5.4 "Only 54% said rooms were big enough."

    Overall rating

    9.1 Excellent
    based on 114 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
    • 9.6 "Terrific location."
      8.9 "Great parking, according to 89%."
    • 8.6 "Breakfast is good."
    • 7.0 "Nice rooms."
    • 6.7 "Average comfort."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Friendly atmosphere"
    "Friendly service"
    "Good management"
    data provided by TrustYou

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