Overview

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Palazzo Alexander Hotel
Top City Hotel

Via Santa Giustina, 48, 55100 Lucca, Tuscany, Italy
+39 058 358 3571

$88+

Overall guest ratings

9.1/10 Excellent
based on 674 reviews

Review highlights

  • 10.0
  • 9.4
  • 8.9
  • 6.4

Nearby

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    About

    With a stay at Palazzo Alexander Hotel, you'll be centrally located in Lucca, steps from Palazzo Mansi National Museum and Lucca State Library. This 4-star hotel is within close proximity of Lucca City Hall and Puccini Museum.

    Rooms

    Make yourself at home in one of the 12 air-conditioned rooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and complimentary newspapers, and you can also request cribs/infant beds (complimentary).

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, babysitting/childcare (surcharge), and wedding services. Additional features at this hotel include a television in a common area and tour/ticket assistance. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

    Dining

    Take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a computer station, and express check-in. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Laundry service
    • Room service
    • Bicycle hire
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Business centre
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    based on 674 reviews
    • 10.0 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
      10.0 "100% thought the service was very professional."
      10.0 "100% said the reception staff was great."
      8.6 "Housekeeping was great, according to 86%."
    • 9.4 "Terrific location."
      8.1 "Great parking, according to 81%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.9 "Breakfast is good."
    • 7.7 "Internet works."
      7.5 "75% said the wifi quality was great."
    • 7.5 "Good vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      7.3 "73% said it was a stylish hotel."
      8.6 "86% thought the hotel was luxurious."
    • 6.4 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."

    Overall rating

    9.1 Excellent
    based on 505 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
      10.0 "100% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.0 "Terrific location."
      7.9 "Great parking, according to 79%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.7 "Breakfast is good."
    • 7.6 "Good vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      7.4 "74% said it was a stylish hotel."
    • 7.4 "Internet works."
    • 6.1 "Average amenities."
      6.2 "62% thought the building was acceptable."
      6.9 "69% said the architecture was not spectacular."
    • 5.9 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
    View all review categories

    Overall rating

    9.0 Excellent
    based on 107 reviews
    • 10.0 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.4 "Terrific location."
      8.2 "Great parking, according to 82%."
    • 8.9 "Breakfast is good."
    • 7.6 "Good vibe."
      9.6 "96% enjoyed the friendly atmosphere."
    • 6.3 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
    • 6.1 "Average comfort."
      5.8 "Only 58% said rooms were big enough."

    Overall rating

    9.2 Excellent
    based on 60 reviews
    • 10.0 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
    • 9.4 "Terrific location."
      8.1 "Great parking, according to 81%."
    • 8.4 "Breakfast is good."
    • 6.6 "Rooms are ok."
    • 6.4 "Average comfort."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

    Recent reviews

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