Overview

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Royal
Best Reception

Rigistrasse 22, 6006 Lucerne, Luzern, Switzerland
+41 41 419 46 46

$150+

Overall guest ratings

8.3/10 Excellent
based on 460 reviews

Review highlights

  • 9.5
  • 9.0
  • 7.5
  • 2.4

Good to know

  • Clean rooms
  • Great view
  • Friendly service
  • Friendly atmosphere

Nearby

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    Amenities

    • Internet
    • Meeting/Banquet facilities
    • Parking
    • Free Wi-Fi
    • Non-smoking rooms available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 460 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
      8.0 "Housekeeping was great, according to 80%."
    • 9.0 "Excellent breakfast."
    • 7.5 "Good location."
    • 7.0 "Nice rooms."
      5.8 "For 58%, maintenance was acceptable."
    • 2.4 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."

    Overall rating

    8.4 Excellent
    based on 193 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
    • 9.1 "Excellent breakfast."
    • 7.7 "Good location."
      7.0 "City centre within easy reach, said 70%."
    • 6.9 "Rooms are ok."
      6.4 "For 64%, maintenance was acceptable."
    • 2.0 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."

    Overall rating

    8.0 Good
    based on 138 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.1 "Excellent breakfast."
    • 7.7 "Good location."
    • 7.2 "Nice rooms."
      9.8 "98% thought the view was good."
      7.4 "74% said the beds were comfortable."
      8.2 "82% said rooms were clean."
    • 4.4 "Value below average."

    Overall rating

    8.4 Excellent
    based on 128 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.8 "Breakfast is good."
    • 7.3 "Good location."
    • 6.9 "Rooms are ok."
    • 4.7 "Value below average."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Great view"
    "Friendly service"
    "Friendly atmosphere"
    data provided by TrustYou

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