Overview

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Royal
Best Reception

Rigistrasse 22, 6006 Lucerne, Luzern, Switzerland
+41 41 419 46 46

Call

+41 41 419 46 46

Overall guest ratings

8.3/10 Excellent
based on 462 reviews

Review highlights

  • 9.4
  • 9.0
  • 7.1
  • 4.6

Nearby

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    Amenities

    • Internet
    • Meeting/Banquet facilities
    • Parking
    • Free Wi-Fi
    • Non-smoking rooms available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 462 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
      8.0 "Housekeeping was great, according to 80%."
    • 9.0 "Excellent breakfast."
    • 7.1 "Good location."
    • 6.7 "Rooms are ok."
      6.4 "For 64%, maintenance was acceptable."
    • 4.6 "Value below average."
    • 3.0 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."

    Overall rating

    8.4 Excellent
    based on 198 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
    • 9.0 "Excellent breakfast."
    • 6.9 "Location is acceptable."
      6.1 "Average proximity to the city centre, said 61%."
    • 6.5 "Rooms are ok."
      6.8 "For 68%, maintenance was acceptable."
    • 5.1 "Vibe was decent."
    • 2.5 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."

    Overall rating

    8.0 Good
    based on 138 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.0 "Excellent breakfast."
    • 7.5 "Good location."
    • 7.0 "Nice rooms."
    • 4.1 "Value below average."

    Overall rating

    8.4 Excellent
    based on 124 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.8 "Breakfast is good."
    • 6.9 "Location is acceptable."
    • 6.6 "Rooms are ok."
    • 4.4 "Value below average."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

    Recent reviews

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