Overview

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Grand Lapa, Macau
Best Service Friendliness

956-1110 Avenida De Amizade, Macau
+853 2856 7888

$127+

Overall guest ratings

8.4/10 Excellent
based on 8,532 reviews

Review highlights

  • 9.7
  • 9.7
  • 6.4
  • 6.2

Good to know

  • Comfortable beds
  • Friendly atmosphere

Nearby

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    About

    Location. This city-center resort is located in Macau, close to Grand Prix Museum and Tourism Activities Centre. Also nearby are Wine Museum and Macau Fisherman's Wharf. The fast ferry from Hong Kong is a short drive away.

    Hotel Features. Grand Lapa Hotel has a large sports and leisure center that includes a health club, an outdoor pool, a spa tub, a fitness facility, and rock climbing. Business amenities include secretarial services, and audio-visual equipment. The property has restaurants and bars, including a popular cake shop and a poolside restaurant. 24-hour room service is available. Banquet facilities can accommodate 324 guests. The staff can arrange concierge services, event catering, babysitting/child care (surcharge), dry cleaning/laundry services, and tour assistance. Additional amenities include an arcade/game room. Free parking is available for guests during their stay.

    Guestrooms. Grand Lapa Hotel has 416 guestrooms decorated with Portuguese fabrics and teak furnishings. Rooms have televisions with satellite channels and pay movies. Free WiFi, voice mail, free bottled water, and in-room safes are available. Guestrooms feature coffee/tea makers and complimentary infant cribs. Bathrooms offer shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Additional amenities include climate control, complimentary daily newspapers, minibars, and air-conditioning. In-room childcare is also available for a surcharge. All guestrooms at Grand Lapa Hotel are non-smoking. Extra beds are available for a fee.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Free parking
    • Playground
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Game room
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Safe
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 8,532 reviews
    • 9.7 "Excellent wellness & sports facilities."
      9.9 "top-notch fitness area, thought 99%."
      10.0 "100% loved the sauna."
    • 9.7 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 9.4 "Incredible bar."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.8 "78% said the reception staff was great."
      8.3 "83% were happy with the shuttle service."
      8.3 "Housekeeping was great, according to 83%."
      9.3 "93% said the concierge service was amazing."
      7.9 "79% were happy with the room service."
      7.5 "Management was excellent, said 75%."
      10.0 "Excellent childcare, thought 100%."
      7.2 "72% said the recreation staff was great."
    • 8.9 "Location is great."
      9.1 "Easily accessible by car, said 91%."
      9.7 "Near to public transport, according to 97%."
      8.0 "80% liked the proximity to sightseeing."
      10.0 "100% appreciated the closeness to the beach."
      8.9 "89% enjoyed the restaurants & bars nearby."
      7.1 "Good access to the airport, said 71%."
      10.0 "Great parking, according to 100%."
    • 6.4 "Rooms are ok."
      5.4 "Only 54% thought the shower was ok."
      5.1 "Cleanliness of the bathroom was average, said 51%."
      6.8 "Only 68% found the balcony ok."
    • 6.2 "Average amenities."
      5.8 "58% thought the building was acceptable."
      6.6 "66% said the architecture was not spectacular."
      6.1 "61% said the elevator was ok."
    • 5.0 "Vibe was decent."
      1.1 "89% criticized the unstylish hotel."
    • 4.4 "Internet is poor."
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    Overall rating

    8.3 Excellent
    based on 2,900 reviews
    • 9.8 "Excellent wellness & sports facilities."
      9.9 "top-notch fitness area, thought 99%."
    • 9.7 "Excellent pool."
    • 9.5 "Incredible bar."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.4 "84% were happy with the shuttle service."
      8.9 "89% thought the service was very professional."
      7.9 "79% said the reception staff was great."
      8.2 "Housekeeping was great, according to 82%."
      9.4 "94% said the concierge service was amazing."
      7.5 "75% were happy with the room service."
    • 8.7 "Location is great."
      8.9 "Easily accessible by car, said 89%."
      9.6 "Near to public transport, according to 96%."
      8.0 "80% liked the proximity to sightseeing."
    • 6.5 "Breakfast is mediocre."
    • 6.4 "Rooms are ok."
    • 4.5 "Internet is poor."
    • 4.4 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
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    Overall rating

    8.4 Excellent
    based on 3,498 reviews
    • 9.7 "Excellent wellness & sports facilities."
      9.8 "top-notch fitness area, thought 98%."
      10.0 "100% loved the sauna."
    • 9.6 "Excellent pool."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.1 "81% were happy with the shuttle service."
      7.7 "77% said the reception staff was great."
      8.2 "Housekeeping was great, according to 82%."
      10.0 "Excellent childcare, thought 100%."
      8.8 "88% said the concierge service was amazing."
    • 8.6 "Location is great."
      8.8 "Easily accessible by car, said 88%."
      9.8 "Near to public transport, according to 98%."
      8.1 "81% liked the proximity to sightseeing."
      10.0 "100% appreciated the closeness to the beach."
    • 7.0 "Good breakfast."
    • 6.3 "Average amenities."
      5.5 "55% thought the building was acceptable."
      6.5 "65% said the architecture was not spectacular."
    • 5.9 "Rooms are ok."
      5.1 "Only 51% thought the shower was ok."
      5.2 "Cleanliness of the bathroom was average, said 52%."
    • 4.5 "Internet is poor."
    • 4.3 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
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    Overall rating

    8.8 Excellent
    based on 767 reviews
    • 9.7 "Excellent wellness & sports facilities."
    • 9.7 "Excellent pool."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      7.5 "75% said the reception staff was great."
    • 9.1 "Terrific location."
      9.1 "Easily accessible by car, said 91%."
    • 8.0 "Good value."
    • 6.4 "Rooms are ok."
    • 6.1 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.5 "Vibe was decent."
    • 4.6 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 1,365 reviews
    • 9.8 "Excellent wellness & sports facilities."
      9.9 "top-notch fitness area, thought 99%."
    • 9.8 "Excellent pool."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      7.9 "79% were happy with the shuttle service."
    • 8.7 "Location is great."
      9.1 "Easily accessible by car, said 91%."
      7.9 "79% liked the proximity to sightseeing."
      9.7 "Near to public transport, according to 97%."
    • 7.2 "Good breakfast."
    • 6.0 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.5 "Rooms are ok."
      5.3 "Only 53% thought the shower was ok."
    • 4.7 "Internet is poor."
      4.6 "54% said the wifi quality was bad."
      4.8 "52% thought it was overpriced."
    • 4.3 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
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    Hotel type
    Casino Hotel
    Guests think this is a perfect casino hotel.
    Good to know
    "Comfortable beds"
    "Friendly atmosphere"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    macau
    excellent value for money
    easy walking
    ferry terminal
    bit old hotel
    thai restaurant
    newly refurbished
    renovated rooms
    kids pool
    beautiful pool spa
    sticky stuff
    stale smoke smell
    double charge

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