Overview

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Grand Lapa, Macau
Best Reception

956 1110 Avenida Da Amizade, Macau
+853 2856 7888

$121+

Overall guest ratings

8.4/10 Excellent
based on 8,498 reviews

Review highlights

  • 9.9
  • 9.6
  • 6.2
  • 6.1

Good to know

  • Clean rooms
  • Spacious rooms

Nearby

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Game room
    • Child pool
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Safe
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 8,498 reviews
    • 9.9 "Excellent wellness & sports facilities."
      9.9 "top-notch fitness area, thought 99%."
      10.0 "100% loved the sauna."
    • 9.6 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 8.8 "Location is great."
      9.1 "Easily accessible by car, said 91%."
      9.6 "Near to public transport, according to 96%."
      7.8 "78% liked the proximity to sightseeing."
      10.0 "100% appreciated the closeness to the beach."
      8.9 "Great parking, according to 89%."
      8.0 "Good access to the airport, said 80%."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      7.6 "76% said the reception staff was great."
      7.6 "76% were happy with the shuttle service."
      7.5 "Housekeeping was great, according to 75%."
      8.3 "Management was excellent, said 83%."
      8.5 "85% said the booking process went smoothly."
      10.0 "Excellent childcare, thought 100%."
      8.1 "Hotel security was great, thought 81%."
    • 7.8 "Tasty food."
      8.9 "Yummy desserts, said 89%."
      7.3 "73% loved the menu selection."
      10.0 "100% enjoyed the snacks that were offered."
      9.1 "91% enjoyed the fish/seafood dishes."
    • 6.2 "Rooms are ok."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 6.1 "Average amenities."
      5.8 "58% thought the building was acceptable."
      5.8 "58% said the architecture was not spectacular."
      6.6 "66% said the elevator was ok."
    • 5.1 "Vibe was decent."
    • 3.4 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
      4.7 "53% thought it was overpriced."
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    Overall rating

    8.2 Excellent
    based on 2,889 reviews
    • 9.9 "Excellent wellness & sports facilities."
      9.9 "top-notch fitness area, thought 99%."
    • 9.6 "Excellent pool."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.8 "78% were happy with the shuttle service."
      7.7 "77% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
    • 8.4 "Location is great."
      9.4 "Near to public transport, according to 94%."
      9.0 "Easily accessible by car, said 90%."
      7.9 "79% liked the proximity to sightseeing."
    • 6.8 "Breakfast is mediocre."
    • 6.7 "Average cleanliness."
      6.8 "68% thought the cleanliness of the hotel was average."
    • 6.1 "Rooms are ok."
    • 4.2 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
    • 3.7 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 3,484 reviews
    • 9.8 "Excellent wellness & sports facilities."
      9.8 "top-notch fitness area, thought 98%."
      10.0 "100% loved the sauna."
    • 9.5 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.0 "70% were happy with the shuttle service."
      7.7 "77% said the reception staff was great."
      10.0 "Excellent childcare, thought 100%."
    • 8.3 "Location is great."
      8.9 "Easily accessible by car, said 89%."
      8.1 "81% liked the proximity to sightseeing."
      9.7 "Near to public transport, according to 97%."
      10.0 "100% appreciated the closeness to the beach."
    • 7.4 "Good breakfast."
    • 6.6 "Average comfort."
      6.9 "Beds were acceptable for 69%."
      6.2 "For only 62%, the noise level was all right."
    • 5.5 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 4.3 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 3.6 "Internet is poor."
      5.0 "50% thought it was adequately priced."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    based on 764 reviews
    • 9.9 "Excellent wellness & sports facilities."
      9.9 "top-notch fitness area, thought 99%."
    • 9.7 "Excellent pool."
    • 9.4 "Terrific location."
      9.4 "Easily accessible by car, said 94%."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 8.4 "Good value."
    • 6.2 "Rooms are ok."
    • 5.5 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.1 "Vibe was decent."
    • 3.8 "Internet is poor."
      5.0 "50% thought it was adequately priced."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 1,359 reviews
    • 9.9 "Excellent wellness & sports facilities."
      9.9 "top-notch fitness area, thought 99%."
    • 9.8 "Excellent pool."
    • 8.6 "Location is great."
      9.1 "Easily accessible by car, said 91%."
      9.7 "Near to public transport, according to 97%."
      7.6 "76% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.2 "72% were happy with the shuttle service."
      7.5 "75% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 7.5 "High value."
    • 5.9 "Rooms are ok."
    • 4.5 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
    • 3.9 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
      4.5 "55% thought it was overpriced."
    View all review categories
    Good to know
    "Clean rooms"
    "Spacious rooms"
    data provided by TrustYou

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