Best Western Plus Dockside Waterfront Inn

505 South Huron Avenue, Mackinaw City, MI 49701-9727, United States
+1 231 436 5001

Cheapest
rate per night

8.3

Excellent
based on 597 reviews
Best Western Plus Dockside Waterfront Inn - Mackinaw City, MI, United States
Check-in
-
Check-out
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Provider Nightly total
Agoda.com $104
TripAdvisor $116
Priceline $118
Agoda.com
TripAdvisor
Priceline

Good to know

Value for money

7.7

Distance to city centre

0.3 km

Location rating

9.3

Nearest airport

Pellston Emmet County

Distance to airport

23.3 km

Rooms

Check-in
Check-out

King rooms

$118+

Bed type
Provider
Total stay + taxes & fees
King bed
$118
Unknown
$119
King bed
$215

Queen rooms

$104+

Bed type
Provider
Total stay + taxes & fees
Queen bed
$104
Queen bed
$119
Queen bed
$119
Unknown
$122
Queen bed
$229

Standard rooms

$118+

Bed type
Provider
Total stay + taxes & fees
Unknown
$118
King bed
$122
Unknown
$122
Queen bed
$122
Queen bed
$122
Queen bed
$122
Queen bed
$122
King bed
$158
Queen bed
$294

Reviews

Pros

Cons

Traveller rating

266
147
45
14
8

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Jul. 2020
    10.0

    This hotel is right on the lake. Our room had a beautiful view. The room was clean. The beds were comfortable. I would stay here again.

    N/A

  • Excellent
    Jul. 2020
    10.0

    Upon checking in, I asked for an extra roll-away bed for my teenage son. I was informed they were out, but they could upgrade my room for the same price of the roll-away bed to include a room with a pull out couch. This was completely unexpected and helped make our stay one to remember. The room has a lake side view and private balcony (with sliding glass door); the breeze coming off the lake felt wonderful.

    Parking was ok, I didn't have to walk very far to get to my room. Not having breakfast served in the hotel due to COVID concerns was annoying but understandable.

  • Poor
    Jul. 2020
    1.0

    My family and I have always stayed here when we come to stay in mackinaw, never had issues before now. I have worked through the pandemic, I work in customer service so I understand being under staffed and being busy but this time there was no excuse for anything that had happened

    I booked two rooms, one for grandparents and one for my family. I called the hotel while we were in our way up and the front desk lady was rude, cut me off anytime I tried to ask a question, and talked to my like I was stupid. I’ve stayed plenty of places in and out of state, upscale and basic.. I have never dealt with this type of customer service in a hotel. For my room I was told check in was at four. I arrived at four-thirty and was told it’ll be another 30 mins before my rooms ready and they will call me. No big deal, we walked around town, went to the beach and TWO more hours pass. No one called me I had to call them. Finally my room was ready two and a half hours later. I’m talking to another lady at the front desk about the issue, she seemed to careless so I proceeded to ask for the manager and she told me he’d be arriving in a hour. I called two more times after that first hour and was told the same thing again! Outside of almost every room was all the linens from those rooms bagged up just sitting there outside the door, even the rooms that have been occupied with new customers, my room being one of them and I saw the rest as I walked around the hotel and heard others talking about the same issues. The other room I had booked for my grandparents had a mini fridge in a cabinet which is not part of the issue. The cabinet door we found out was broken and to try and hold it closed was a thin piece of wood that was part of the cabinet just jammed in the door. We used the door to get to the mini fridge to find out this issue and the door wouldn’t stay closed it kept swinging open and my kids in the room hit it as well as the wooden piece they had to try and rig it closed. When we first found the cabinet door we called the front desk for maintenance and we were told they’d be right up. Two hours for this issue no one shows up. Then we call again and say just take the door off if your going to do anything at all and get told their sending maintenance now..

  • Poor
    Jul. 2020
    1.0

    Nothing this time

    I booked two rooms, one for grandparents and one for my family. I called the hotel while we were in our way up and the front desk lady was rude, cut me off anytime I tried to ask a question, and talked to my like I was stupid. I’ve stayed plenty of places in and out of state, upscale and basic.. I have never dealt with this type of customer service in a hotel. For my room I was told check in was at four. I arrived at four-thirty and was told it’ll be another 30 mins before my rooms ready and they will call me. No big deal, we walked around town, went to the beach and TWO more hours pass. No one called me I had to call them. Finally my room was ready two and a half hours later. I’m talking to another lady at the front desk about the issue, she seemed to careless so I proceeded to ask for the manager and she told me he’d be arriving in a hour. I called two more times after that first hour and was told the same thing again! Outside of almost every room was all the linens from those rooms bagged up just sitting there outside the door, even the rooms that have been occupied with new customers, my room being one of them and I saw the rest as I walked around the hotel and heard others talking about the same issues. The other room I had booked for my grandparents had a mini fridge in a cabinet which is not part of the issue. The cabinet door we found out was broken and to try and hold it closed was a thin piece of wood that was part of the cabinet just jammed in the door. We used the door to get to the mini fridge to find out this issue and the door wouldn’t stay closed it kept swinging open and my kids in the room hit it as well as the wooden piece they had to try and rig it closed. When we first found the cabinet door we called the front desk for maintenance and we were told they’d be right up. Two hours for this issue no one shows up. Then we call again and say just take the door off if your going to do anything at all and get told their sending maintenance now..

  • Poor
    Jun. 2020
    1.0

    On arrival room was very nice, but short supplies. Lakeview and beach were great. On night 3, the frontdesk person who corrected our housekeeping issues was very apologetic and nice. It was not his fault. Housekeeping was very poor.

    Assigned to 4th floor but elevator was broken x 2. Booked 3 nights but no housekeeping done. Had to keep asking for supplies. Room never actually cleaned. Supposed to have microwave in room but none. Pool cloudy w/extremely high chlorine causing rash.

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About

Overview

Going off the grid doesn't mean you have to be miles away from civilization when you select this incredible Mackinaw City hotel. Best Western Mackinaw City redefined what a "resort beach property" really means. We're close to Pellston Airport but also right on the beach. Sashay from your perfect spot on the beach to the airport in time to catch that early flight. We're also close to downtown shopping and dining if you're up for painting the town red or you need to pick up some souvenirs. This Mackinaw City hotel has everything travelers need to feel right at home. We're close to I-75 and Mackinaw Bridge, so zipping around town or checking out other local beaches is a breeze. We're also close to the ferry docks if a romantic cruise is on the agenda. Best Western Plus Dockside Waterfront Inn blends comfort and quality with a great low price. Mackinaw Island is an oasis near the city. Car shows, beer and wine festivals, and other festivals of all types are just a few of the events that draw crowds from around the country. You'll feel right at home at this Mackinaw City hotel no matter what you're in town for. We're right on the beach of Lake Huron, so it's just a few steps to the water from your Mackinaw City hotel. Business meetings happen here, but even those guests here on business are in the mood to check out the sights. Access to waterparks make this region particularly popular for families. Pirates Adventure, Castaway, Emerald Cove, and Thunder Falls are calling your name. Best Western Mackinaw City also dishes up a delicious, complimentary breakfast. Dig into platefuls of piping hot waffles and eggs, stacks of sweet pastries, fresh fruits, hot and cold cereals and yogurt. Complete your meal with 100% Arabica coffee and chilled juices. Reserve your next stay with Best Western Plus Dockside Waterfront Inn for a perfect trip!

bestwestern.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet-friendly
Spa

8.3 Excellent

based on 597 reviews

8.4

Cleanliness

8.3

Comfort

8.4

Staff

7.7

Value for money

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Fitness centre
Free Wi-Fi
Disabled access
Business centre
Laundry facilities
Meeting/Banquet facilities
Hot tub
Indoor pool
No smoking
Restaurant
Express check out
Hairdryer
Cable or satellite TV
Air-conditioned
24-hour front desk
Free parking
Private beach
Terrace/Patio
Linens
Towels
Grill
Lift
Accessible by lift
Alarm clock
Allergy-free room
Balcony
Bathtub
Body soap
Carpeted
Cleaning products
Conditioner
Desk
Family rooms
Fan
Flat-screen TV
Fold-up bed
Free toiletries
Garden view
Heated pool
Heating
Interconnected room(s) available
Key access
Key card access
Lake view
Newspapers
Non-feather pillow
Outdoor furniture
Pool towels
Pool view
Private bathroom
Radio
Raised toilet
Roll-in shower
Shampoo
Shower
Smoke alarm
Socket near the bed
Sofa
Sofa bed
Soundproof rooms
Spa bath
Tea/coffee maker
Telephone
Toilet
Toilet paper
Dustbins
TV
Upper floors accessible by lift
Vending machine (drinks)
Vending machine (snacks)
VIP room facilities
Walk-in shower
Wardrobe or closet
Wi-Fi available in all areas
Fax/photocopying
Wake-up service
Laundry service
Game room
Free Internet
Pets not allowed
Spa
Airport shuttle
Designated smoking area

FAQs when booking at Best Western Plus Dockside Waterfront Inn

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Does Best Western Plus Dockside Waterfront Inn offer free parking?

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Photos

All photos (35)
Building (2)
Bedroom (18)
Pool (1)
Beach (1)

Location

Most popular landmarks

  • Mackinaw Bridge Museum 0.5 km
  • Icebreaker Mackinaw Maritime Museum Inc. 0.6 km
  • Old Mackinac Point Lighthouse 1.2 km
  • Colonial Michilimackinac Park 1.3 km
  • Mackinac Bridge 2.3 km
  • McGulpin Point Light 3.8 km

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Hotels North America United States Michigan Mackinaw City Best Western Plus Dockside Waterfront Inn