Video: Urban
"This family-friendly Madrid hotel is located in the historical district, within a 10-minute walk of Puerta del Sol, Prado Museum and Plaza Mayor. Plaza de Cibeles and El Retiro Park are also within 15 minutes.
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Urban
Carrera San Jeronimo 34, 28014 Madrid, Spain
+34 917 877 770
Cheapest
rate per night
9.0
Excellent
based on 908 reviews
Compare vs KAYAK
| Provider | Nightly total |
|---|---|
| Agoda.com | $178 |
| TripAdvisor | $188 |
| Tablet | $213 |
Good to know
Value for money |
8.3 |
|---|---|
Distance to city centre |
0.4 km |
Location rating |
9.6 |
Nearest airport |
Madrid Barajas |
Distance to airport |
13.2 km |
Rooms
Superior rooms
$209+
Bed type
Provider
Total stay + taxes & fees
Unknown
$209
Unknown
$213
Unknown
$214
Unknown
$227
Unknown
$324
Unknown
$355
Unknown
$564
Unknown
$1,612
Reviews
Pros
| "Fantastic ambience and excellent location." | (in 90 reviews) |
|---|---|
| "Very friendly staff, good breakfast." | (in 88 reviews) |
| "Fantastic hotel in a fantastic location!" | (in 57 reviews) |
Cons
| "Roof bar was not open." | (in 8 reviews) |
|---|---|
| "Beds Are to small and bad quality!" | (in 2 reviews) |
| "Shower too small, room very small." | (in 14 reviews) |
Traveller rating
220
43
13
2
1
Time of year
Traveller type
Show reviews that mention
+
-
ExcellentJul. 20169.4
Beautiful, chic hotel!
Top notch for a European hotel in terms of cleanliness and design. The location is not ideal, but taxis were easy to come by. Architecturally it's stunning.
The rooftop pool is subpar (tiny) and has woefully inadequate seating.
-
ExcellentOct. 20159.7
Excellent staff
As other people have said, it is the staff at this hotel that were really great and I have told people about it that I would not normally tell or make comment to. If all hotels used this one as an example of how to deal with customers from the point you enter it, travelling would be a lot more pleasant. It is the little things that they do so well and always cheerfully, they respond, they are good at what they do from the restaurant to the bar to reception and the doorman and porter. I dont know how they do it, but they need to keep the secret and keep it going!!
The size of the gym and the pool!!
-
ExcellentNov. 201410.0
The next generation "W"
Rooftop and lobby bars are amazing Design of the hotel was beautiful and extremely trendy
-
OkayNov. 20105.7
Location and cleanliness
all signs are in Spanish. the hotel is not designed for international visiters.
-
GoodOct. 20107.3
At EUR 22 plus per person, breakfast is too expensive. It is good, but out of proportion with what you get ...which ios a good breakfast.
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About
Overview
Hotel Urban Madrid is located in Madrid and is within a short walk of local attractions, such as Museo del Prado, Plaza Mayor and Gran Via. It is set amongst a range of dining options and is minutes on foot from Sol Metro Station.
The hotel has a variety of first-class amenities to be enjoyed, such as a rooftop terrace and an outdoor swimming pool. Convenient services include an express check-in/check-out feature and a luggage storage facility. Guests also have the option of relaxing in the Turkish steam bath.
All the chic rooms at Hotel Urban Madrid provide a mini bar, ironing facilities and wireless internet access.
The hotel's in-house restaurant provides an ideal option for guests wanting to dine in. Each evening, guests are welcome to enjoy a drink in the comfortable lounge bar.
Madrid-Barajas Airport is around a 20-minute car trip from Hotel Urban Madrid and Atocha Metro Station is within walking distance. The hotel is also close to the area's popular nightlife destinations, and La Latina is a 20-minute walk away.
Features
9.0 Excellent
based on 908 reviews
9.2
Cleanliness
9.1
Comfort
9.0
Facilities
8.7
Food
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
Amenities
Free Wi-Fi
Radio
Business centre
Car hire
Wake-up service
Pets allowed on request. Charges may apply.
Wi-Fi available in all areas
Terrace/Patio
Daily housekeeping
Disabled access
Fax/photocopying
Rooftop pool
Beach towels
Concierge service
Safety deposit box
Currency exchange on-site
Fire extinguisher
Rooftop
Seating area
Laundry facilities
Lift
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Packed lunches
Free toiletries
Pool bar
Room service
Smoke alarms
Heating
Contactless check-in/check-out
Tour desk
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
Slippers
First-aid kit
Property is cleaned by professional cleaning companies
Spa
Process in place to check health of guests
Hot tub
Outdoor pool
Sofa
CCTV in common areas
No smoking
Solarium
Soundproof rooms
Bathtub
Soundproofing
Restaurant
Bar/Lounge
Spa bath
Hand sanitiser in guest accommodation and key areas
Express check out
Hairdryer
Fitness centre
Breakfast in the room
Screens or physical barriers placed between staff and guests in appropriate areas
Bridal suite
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
CD player
Newspapers
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Children's television networks
All plates, cutlery, glasses and other tableware have been sanitised
Pay-per-view channels
Safe
Airport shuttle (surcharge)
Delivered food is securely covered
Babysitting/child care services (surcharge)
Food can be delivered to guest accommodation
Coffee machine
Guests can opt-out of accommodation cleaning service
Free Internet
TV
Staff follow all safety protocols as directed by local authorities
Parking (surcharge)
Desk
Pool with a view
VIP room facilities
Bathrobe
Private bathroom
24-hour front desk
Designated smoking area
Steam room
Storage available
DVD player
Shuttle service (additional charge)
FAQs when booking at Urban
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Photos
All photos
01 of 35
Reviews about Urban
“It was a horrible stay. They are basically bad people who treat customers without respect. Never again in my life. Is like a refund”
“Really nice location, right in the city centre. The room was really big and the staff were really kind and attentive”
“Personal, location and Room size”
“They were so kind and accommodating”
Location
Most popular landmarks
- Museo Thyssen-Bornemisza 294 m
- El Oso y el Madroño 365 m
- Puerta del Sol 0.4 km
- Museo Naval 0.5 km
- Plaza de Cibeles 0.5 km
- Museo del Prado 0.6 km
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