Good to know
|Distance to city centre||0.4 km|
|Distance to airport||8.0 km|
Time of year
Show reviews that mention
|air conditioning||in 10 reviews|
|bit noisy||in 14 reviews|
|city centre||in 39 reviews|
|clean hotel||in 68 reviews|
|close to the port||in 19 reviews|
|coffee making facilities||in 17 reviews|
|comfy bed||in 53 reviews|
|distance to the main||in 17 reviews|
|friendly staff||in 135 reviews|
|great location||in 280 reviews|
|main attractions||in 15 reviews|
|room was small||in 179 reviews|
|smelled awful||in 4 reviews|
|train station||in 44 reviews|
|value for money||in 27 reviews|
The location of this hotel was excellent. The hotel was very clean.
I would have liked if there was tea or coffee making facilities in my room.
Staff was helpful and friendly. It was very clean.
Not a place where you can fully relax due to the noise (outside and inside) .Not a staff fault, it's the structure of the building and location.
I like the staff specially elena was so cooperative and helpfull person and i like the location in the center near everything and touristic places
They did not clean the bathroom well they need to focus on cleaning bathrooms more and remove all the dirts from the cabinet and the bedsheets they did not changed still my lpsyic on the sheets
Facilities are ok. Staff at reception was very deceiving. They were just focused on getting some chunk of money for parking the car either at a public place or another parking of their "friend" as the receptionist said. There was nothing like "hola, buenas noches, bienvenidos al hotel Castilla". They insisted to choose the two parking suggestions (one option 25 euros and the other one 15 euros). My response was that I will figure it out. They kept insisting for me to decide. It was very aggressive and rude. I proceeded to go upstairs to drop my luggage. On my way out, the receptionist, a guy, asked again. I told him that I was on my way to have dinner. He and a lady at reception persisted that they needed to know 'now'. It was very pathetic! It was more important for him to have made the parking decision than to offer places where to dine. I dare to say that it was obvious that the hotel gets some kind of commission. I ended up parking in the street (very safe) one block from the hotel for only 2 euros (street parking meter starting at 9 am)
The Staff. They need costumer service training. Saying good evening, smiling, and welcoming clients should be the very basics.
The location was great, staff was pretty nice.
There was a underwear from someone who left there in the toilet. And it was impossible to sleep, it was so much noise. I think the accustic is really bad, we could hear everything people were saying and yelling in the other rooms.
With a stay at Hotel Castilla Guerrero in Málaga (Centro), you'll be a 3-minute walk from Calle Larios and 9 minutes by foot from Malaga Amphitheatre. Featured amenities include a 24-hour front desk, luggage storage, and an elevator (lift). Self parking (subject to charges) is available onsite.
based on 2,255 reviews
Things to know
- Friendly service
- Near city centre
Policies vary by room type and provider.
Reviews about Castilla Guerrero
Most popular landmarks
- Mercado de Atarazanas 222 m
- CAC Málaga 389 m
- Catedral de Málaga 0.5 km
- Museo Carmen Thyssen Málaga 0.5 km
- Parque de Málaga 0.6 km
- Museo Picasso Málaga 0.6 km
|Granada Federico Garcia Lorca||77.6 km|
|Malaga-María Zambrano||1.1 km|