Overview

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Crown Promenade Melbourne
Top Casino Hotel

8 Whiteman Street Southbank, Melbourne, VIC 3006, Australia
+61 392 926 688

$223+

Overall guest ratings

9.0/10 Excellent
based on 2,468 reviews

Review highlights

  • 9.6
  • 9.4
  • 9.1
  • 6.5

Good to know

  • Comfortable beds
  • Friendly service
  • Professional service
  • Great view

Nearby

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    About

    Putting you within a 10-minute drive of Melbourne Cricket Ground and Melbourne Aquarium, Crown Promenade Melbourne features a casino and offers an airport pick-up service (available on request) for AUD 150 per vehicle. You can indulge in deep-tissue massages, detox wraps, or aromatherapy, and Mesh Restaurant, one of 20 restaurants, serves seafood and is open for breakfast, lunch, and dinner. An indoor pool and a nightclub are other highlights, and rooms at this luxurious hotel offer up nice touches like bathrobes, slippers, and pillowtop beds with premium linens.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Coffee shop
    • ATM on-site
    • Business centre
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    based on 2,468 reviews
    • 9.6 "Excellent pool."
    • 9.4 "Terrific location."
      8.2 "82% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "Easily accessible by car, said 100%."
    • 9.1 "Excellent wellness & sports facilities."
      9.1 "top-notch fitness area, thought 91%."
    • 9.1 "World class service."
      9.3 "93% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      8.2 "82% were happy with the room service."
      10.0 "100% said the concierge service was amazing."
      10.0 "100% said the recreation staff was great."
      8.3 "83% found the restaurant service to be one of the best."
      7.0 "Housekeeping was great, according to 70%."
    • 8.5 "Amenities are good."
      8.4 "84% thought the building was wonderful."
      8.6 "86% said the facilities were very new."
      8.3 "Business facilities were excellent, according to 83%."
    • 6.5 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 6.3 "Breakfast is mediocre."
    • 6.0 "Average value."
      6.0 "The price was ok for 60%."
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    Overall rating

    9.0 Excellent
    based on 1,505 reviews
    • 9.6 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.3 "Excellent pool."
    • 9.3 "Excellent wellness & sports facilities."
      9.3 "top-notch fitness area, thought 93%."
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 8.3 "Amenities are good."
      8.2 "82% thought the building was wonderful."
    • 6.5 "Breakfast is mediocre."
    • 5.7 "Average value."
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    Overall rating

    9.0 Excellent
    based on 666 reviews
    • 9.6 "Excellent pool."
    • 9.5 "Terrific location."
      8.5 "85% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      7.7 "77% were happy with the room service."
    • 8.3 "Amenities are good."
      8.2 "82% thought the building was wonderful."
    • 6.8 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 6.5 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.6 "For only 56%, the bathroom was ok."
      6.8 "Only 68% said rooms were clean enough."
      6.9 "Only 69% thought the shower was ok."
    • 6.4 "Internet is average."
    • 6.2 "Breakfast is mediocre."
    • 5.7 "Average value."
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    Overall rating

    8.9 Excellent
    based on 296 reviews
    • 9.4 "Terrific location."
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 8.4 "Amenities are good."
      8.3 "83% thought the building was wonderful."
    • 7.7 "Nice rooms."
      7.5 "75% said the beds were comfortable."
      9.6 "96% thought the view was good."
    • 6.2 "Average value."
    • 6.1 "Breakfast is mediocre."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Casino Hotel
    Guests think this is a perfect casino hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly service"
    "Professional service"
    "Great view"
    data provided by TrustYou

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