Overview

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Mercure Welcome Melbourne

265 Little Bourke Street, Melbourne, VIC 3000, Australia
+61 396 390 555

$110+

Overall guest ratings

8.0/10 Good
based on 7,517 reviews

Review highlights

  • 9.8
  • 8.9
  • 4.5
  • 3.2

Good to know

  • Friendly service
  • Great shopping

Nearby

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    About

    Melbourne's most centrally located accommodation, Mercure Welcome Melbourne is surrounded by the city's popular shopping precincts, theatres, galleries, bars and restaurants, along with its own chic and cosy Cocoon Bar, Soul Café and The Louden Kitchen &Grill. Rooms have TVs with Foxtel and pay movie channels, plus broadband and wireless internet. Other facilities include valet or self parking, complimentary luggage storage and 'We Know Melbourne' - the most knowledgeable Concierge in town.

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    Amenities

    • Facilities for disabled guests
    • ATM on-site
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Coffee shop
    • Airport shuttle
    • Business centre
    • Laundry facilities
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    based on 7,517 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      9.8 "98% said the concierge service was amazing."
      9.7 "97% said the recreation staff was great."
      7.2 "72% found the restaurant service to be one of the best."
      8.3 "83% were impressed by the valet service."
      8.5 "Hotel security was great, thought 85%."
      8.6 "86% were happy with the shuttle service."
    • 7.8 "Good breakfast."
    • 5.6 "Internet is average."
    • 4.5 "Rooms are not good."
      1.3 "87% said rooms were small."
      2.5 "75% thought they were poorly maintained."
      3.8 "For 62%, the rooms looked old."
      0.5 "95% criticized the small bathroom."
      1.5 "Air conditioning was criticized by 85%."
      3.2 "68% found problems with the furniture."
      4.7 "53% were unhappy with the view."
      2.3 "77% were disappointed with the minibar."
      3.4 "66% thought the tv was sub-standard."
    • 3.2 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      2.4 "76% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
      1.5 "Air conditioning was criticized by 85%."
    • 2.5 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      2.3 "For 77%, the lobby entrance was sub-standard."
      0.9 "91% thought the facilities needed updating."
      2.4 "76% didn't like the architecture."
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    Overall rating

    7.9 Good
    based on 4,134 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      9.8 "98% said the concierge service was amazing."
      8.5 "85% were impressed by the valet service."
    • 8.0 "Breakfast is good."
    • 5.6 "Internet is average."
    • 4.0 "Rooms are not good."
      1.3 "87% said rooms were small."
      3.7 "For 63%, the rooms looked old."
      3.2 "68% found problems with the furniture."
      1.5 "Air conditioning was criticized by 85%."
      0.3 "97% criticized the small bathroom."
      5.0 "50% said the view was so-so."
      2.1 "79% were disappointed with the minibar."
    • 3.1 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      1.9 "81% thought it was too noisy."
      1.5 "Air conditioning was criticized by 85%."
      0.3 "97% criticized the small bathroom."
    • 2.0 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
      2.1 "For 79%, the lobby entrance was sub-standard."
      0.9 "91% thought the facilities needed updating."
      2.2 "78% didn't like the architecture."
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    Overall rating

    8.1 Excellent
    based on 1,578 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      9.7 "Easily accessible by car, said 97%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 6.0 "Internet is average."
    • 4.3 "Rooms are not good."
      1.3 "87% said rooms were small."
      3.7 "For 63%, the rooms looked old."
      2.8 "72% thought they were poorly maintained."
      0.6 "94% criticized the small bathroom."
      1.3 "Air conditioning was criticized by 87%."
      3.3 "67% found problems with the furniture."
    • 3.3 "Not very comfortable."
      1.3 "87% said rooms were small."
      2.3 "77% thought it was too noisy."
      0.6 "94% criticized the small bathroom."
      1.3 "Air conditioning was criticized by 87%."
    • 2.6 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      2.5 "For 75%, the lobby entrance was sub-standard."
      0.7 "93% thought the facilities needed updating."
    View all review categories

    Overall rating

    7.9 Good
    based on 300 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 8.5 "Good value."
    • 7.9 "Good breakfast."
    • 4.3 "Rooms are not good."
      1.2 "88% said rooms were small."
      2.6 "74% thought they were poorly maintained."
    • 3.1 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      2.7 "73% thought it was too noisy."
    • 2.4 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
    View all review categories

    Overall rating

    7.9 Good
    based on 1,503 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 7.7 "Good breakfast."
      8.1 "81% were happy with the price of the breakfast."
    • 5.4 "Internet is average."
    • 4.2 "Rooms are not good."
      1.2 "88% said rooms were small."
      2.7 "73% thought they were poorly maintained."
      3.8 "For 62%, the rooms looked old."
      1.4 "Air conditioning was criticized by 86%."
      0.5 "95% criticized the small bathroom."
      2.3 "77% were disappointed with the minibar."
      2.9 "71% found problems with the furniture."
      4.8 "52% were unhappy with the view."
      3.3 "67% thought the tv was sub-standard."
    • 2.9 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      2.4 "76% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
      0.5 "95% criticized the small bathroom."
    • 1.8 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      1.9 "For 81%, the lobby entrance was sub-standard."
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    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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