4 stars
Mercure Nagano Matsushiro Resort & Spa
Photos of Mercure Nagano Matsushiro Resort & Spa
Overview
The hotel can be seen from the Joshinetsu Expressway. 20 minutes by car to the center of Nagano city. We offer spacious guest rooms and a large hot spring bath. All rooms come with lounge access where you can enjoy free alcoholic drinks and snacks.
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Amenities at Mercure Nagano Matsushiro Resort & Spa
- Spa and wellness centre
- Restaurant
- Free parking
- Shuttle service (free)
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
- Internet
- Laundry service
Basics
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Bathroom
- Shower
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Open-air bath
- Toilet paper
- Toothbrush
- Public bath
- Private bathroom
General
- Executive lounge access
- Family rooms
- Slippers
- Sofa
- Tatami (traditional Japanese flooring)
- Telephone
- Carpeted
- Mountain view
- Storage available
Accessibility and suitability
- Lift
- Accessible by lift
- No smoking
- Non-feather pillow
- Upper floors accessible by lift
- Designated smoking area
Services and conveniences
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Key card access
- Chapel/shrine
- 24-hour front desk
Things to do
- Hot spring bath
- Bicycle hire
- Fishing
- Canoeing
Parking and transportation
- Shuttle service (free)
- Free parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Trouser press
Dining
- Restaurant
- Refrigerator
- Vending machine (drinks)
Pool and spa
- Spa and wellness centre
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Family friendly
- Kid-friendly buffet
Fitness
- Tennis
Reviews of Mercure Nagano Matsushiro Resort & Spa
7.8
Good
867 verified ratings
Wonderful
284
Very good
229
Good
137
Okay
83
Fair
64
Mediocre
25
Poor
45
Summary of reviews
Guests say
Overall, guests expressed significant disappointment with the service at the hotel, indicating that the staff were unwelcoming and unhelpful. There were also complaints about the value for price, with many feeling it was overpriced for the quality of service. On a positive note, many reviews highlighted the cleanliness and spaciousness of the rooms and bathrooms, as well as the quality of the amenities, particularly the hot baths and onsen. Despite some issues, several guests appreciated the cleanliness and comfort of the facilities.AI-generated from customer reviews
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Score by provider
7.6 out of 10
9 reviews
8.3 out of 10
1 review
Location
1372-1 Nishiterao Matsushiro, Nagano 381-1215
What's nearby
- Nagano Olympic Stadium3.3 km
- Nagano Railway Station8 km
- Odagiri Dam8.7 km
- Nagano Prefectural Shinano Art Museum10.1 km
- Zenkoji10.1 km
- Sasadaira Dam11.3 km
- Susobana Dam12.9 km
- Minochi Dam13.8 km
- Togakushi Shrine21.6 km
- Togakushi Ski Area22.4 km
- Taira Dam24.4 km
- Okususobana Dam26.9 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Mercure Nagano Matsushiro Resort & Spa
Low season | February |
|---|---|
High season | October |
Average price (weeknight) | $127 |
Average price (weekend night) | $94 |
When to book a room at Mercure Nagano Matsushiro Resort & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
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See most recommended stays in NaganoGood to know
Value for money | 7.9 |
|---|---|
Distance to city centre | 8.0 km |
Nearest airport | Matsumoto |
Distance to airport | 51.4 km |