Overview

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Grey Street Hotel

2-12 Grey Street, Newcastle upon Tyne, NE1 6EE, United Kingdom
+44 191 230 6777

$92+

Overall guest ratings

8.1/10 Excellent
based on 2,316 reviews

Review highlights

  • 9.5
  • 8.9
  • 5.5
  • 5.5

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    Grey Street Hotel has 49 contemparary en-suite bedrooms, where Gorgian character is combined with modern finishes to give each room its unique look. Enjoy free wifi, relax in air conditioned rooms and canine friends are also welcome

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    accorhotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 2,316 reviews
    • 9.5 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 5.9 "Breakfast is mediocre."
    • 5.9 "Vibe was decent."
      6.3 "Only 63% thought, the hotel was stylish."
      6.9 "69% thought the atmosphere was somewhat friendly."
    • 5.9 "Food is average."
      5.2 "Desserts were ok, said 52%."
      5.0 "Only 50% were satisfied with the menu."
      6.0 "The price was ok for 60%."
    • 5.5 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      5.0 "50% thought the cleanliness of the hotel was average."
    • 5.5 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      5.6 "Only 56% said rooms were clean enough."
      6.5 "Only 65% said rooms were big enough."
      6.7 "67% thought the bathroom was big enough."
      5.0 "50% thought the minibar was ok."
    • 5.4 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
      6.7 "67% thought the bathroom was big enough."
    • 4.3 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      4.9 "51% didn't like the architecture."
      0.5 "95% complained about the elevator."
      4.8 "For 52%, the lobby entrance was sub-standard."
      3.8 "62% thought the facilities needed updating."
      2.5 "75% were unhappy with the handicap accessible facilities."
    • 1.7 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 1,482 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 6.0 "Vibe was decent."
      6.3 "Only 63% thought, the hotel was stylish."
      7.0 "70% enjoyed the friendly atmosphere."
    • 6.0 "Breakfast is mediocre."
    • 5.8 "Food is average."
      5.1 "Desserts were ok, said 51%."
      5.9 "Only 59% were satisfied with the menu."
    • 5.4 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.3 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
    • 5.2 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      5.7 "Only 57% said rooms were clean enough."
    • 4.0 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
      4.9 "51% didn't like the architecture."
      4.6 "For 54%, the lobby entrance was sub-standard."
      4.2 "58% thought the facilities needed updating."
    • 1.7 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 254 reviews
    • 9.5 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 6.2 "Vibe was decent."
    • 6.2 "Food is average."
    • 5.4 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      1.5 "85% thought they were poorly maintained."
      2.7 "73% found problems with the furniture."
      2.6 "74% said the bathroom was dirty."
      3.8 "62% had problems with the shower."
      1.3 "Air conditioning was criticized by 87%."
    • 4.7 "Not very clean."
      4.7 "53% said rooms were dirty."
      2.6 "74% said the bathroom was dirty."
    • 4.6 "Not very comfortable."
      1.8 "82% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
    • 4.2 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
    • 1.5 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.7 Good
    based on 579 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      8.7 "87% liked the proximity to sightseeing."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 6.1 "Breakfast is mediocre."
    • 6.1 "Food is average."
    • 5.8 "Vibe was decent."
      6.1 "Only 61% thought, the hotel was stylish."
      6.9 "69% thought the atmosphere was somewhat friendly."
    • 5.6 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.2 "For only 52%, the bathroom was ok."
      5.5 "Only 55% said rooms were clean enough."
      6.5 "Only 65% said rooms were big enough."
    • 5.4 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      5.1 "51% thought the cleanliness of the hotel was average."
    • 4.9 "Not very comfortable."
      2.3 "77% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
    • 4.5 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      4.7 "53% didn't like the architecture."
    • 2.0 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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