Newport Beach hotels in Newport Heights

Cons: NOTHING

Cons: Heat didn't work. Charged $28 for parking without alerting us in advance. Room was completely standard of any hotel. Room service forgot our dressing, and the food was subpar

Cons: It took over an hour to check in. Hotel did not have my Kayak reservation right and I had to spend a lot of time on the phone getting it straight. Also, make sure you get a room with a water view.

Cons: Overall, the facility was "tired" and is in need of renovations. Especially, the pool area lounges and chairs were old and stained. We prefer fitted sheets (which these were not) and carpets throughout the hotel (room, elevator, halls) need attention. We were told by one of the maintenance personnel who was in our room to fix a sliding shutter door, that the hotel was be remodeled within the next 3 months which is encouraging. Location was somewhat of a catch-22. It was nice being on the harbor but you really couldn't walk anywhere to shop or eat. Must have car if you want to go anywhere off site. Overall, we had a good time.

Cons: The bathroom. While very nice looking and clean, it's layout was not great and the shower was on par with a two star motel.

Cons: The first room we were put in, the shutters were broken and would not close for privacy. As soon as I called down, they had someone come up and move us 5 doors down within minutes. The staff was very polite and helpful.

Cons: N/A

Cons: Check-in could’ve been a little less surly.

Cons: I wasn’t aware of the several mandatory fees that were in addition to the rate. This was disappointing.

Cons: First night room was noisy due to being close to event space. They switched rooms for me next night with an upgrade and waved resort fee. Very professional and accommodating staff.

Cons: Nothing

Cons: They are charging you for a bottle of red wine that is in your room. They tell you as they are giving you the key that it's included in the price - well we didn't drink the wine nor did we want to pay for it. It doesn't matter that if you don't want it - you are paying for it anyway, how ridiculous!