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Hotels near Los Angeles Airport

Hotels near Los Angeles Airport

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Los Angeles (LAX) - Los Angeles, CA, United States
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Best hotels near Los Angeles Airport

Cleanliness
9.3
Comfort
9.2
Facilities
9.4
Food
0.0
Location
9.0
Overall 8.9 Excellent
Based on 1,944 reviews
Cleanliness
9.3
Comfort
9.2
Facilities
9.4
Food
0.0
Location
9.0
Cleanliness
10.0
Comfort
9.3
Facilities
8.0
Location
8.6
Overall
9.3
Cleanliness
10.0
Comfort
6.0
Facilities
10.0
Food
0.0
Location
9.6
Cleanliness
9.3
Comfort
9.2
Location
9.0
Services
9.1
Staff
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Location
9.0
Services
9.0
Staff
9.2
Cleanliness
9.3
Comfort
9.3
Location
8.9
Services
9.1
Staff
9.1
Cleanliness
9.3
Comfort
9.1
Facilities
10.0
Food
0.0
Location
9.0
Cleanliness
9.1
Comfort
9.0
Location
8.8
Services
8.8
Staff
9.1

Excellent 8.0
Pros: Proximity to airport, excellent breakfast
Cons: nothing
Excellent 10.0
Pros: The staff is great ! Welcoming ! Helpful in answering questions & giving directions t. Enjoyed hot well prepared bkfst It met my needs perfectly . Having shuttle ( Uber ). Complimentary Nice too be close to beaches .
Cons: No !
Excellent 10.0
Pros: Nice, clean rooms. Friendly and helpful staff.
Cons: N/a
Excellent 9.0
Pros: Excellent location to LAX with wonderful service. Everyone was friendly and attentive. The small dishes in the lounge were delicious, quite generous, fresh, hot and affordable. Happy hour well drinks were also a good deal. We rented a car for 2 days and saw many sites within an hour or so drive of the location. Will definitely stay again!
Cons: I am spoiled with a memory foam mattress so I don’t like spring mattresses. We still slept fine.
Excellent 9.0
Pros: It was near the airport and transportation to and from was provided. The room was a great size, it was clean and the bed was comfortable.
Excellent 10.0
Pros: After reading the previous reviews, I decided to book here. Best decision! The staff was extremely nice & accommodating. The hotel and room was clean and modern. Loved the Happy Hour and hot breakfast served daily. Would definitely stay here again!
Cons: Nothing!
Excellent 10.0
Pros: The hotel was very clean and the staff were very friendly. The breakfast provided was good and the staff member who was caring for the area did an amazing job at making sure it was very clean and all foods were neatly stocked and available.
Cons: Nothing comes to mind, my family and I had a very pleasant stay.
Excellent 10.0
Pros: Clean, easy inexpensive parking, good breakfast
Excellent 10.0
Pros: Staff workers walking around cleaning. Rooms clean.
Cons: Nothing at all.
Mediocre 2.0
Found bed bugs in shower curtains. Staff was not friendly. Customer services wasn’t prompt or proficient. Would not stay at this hotel or recommend it.
Excellent 10.0
Pros: The hotel is very modern and super clean. The bar being open was the best part to relax the night before my early morning flight. Rooms were surprisingly large.
Cons: I had no issues during my stay.
Excellent 10.0
Pros: Clean, safe and great location
Excellent 10.0
Pros: Clean and quiet
Cons: Better view
Excellent 10.0
Pros: I like that it was close to the airport without being in the line of all the construction on century blvd. Great location for food. It had an ihop, chick fil a and circle K has station 1 block away. Free parking across the street except on mondays morning
Cons: Breakfast wasn't the best but I wish it ended at 9 instead of 8 am.
Excellent 10.0
Pros: The staff and service was amazing!!! Probably in the top 3 cleanest rooms and facilities that I¿ve stayed at!!!
Excellent 8.0
Pros: Very professional and accommodating staff.
Cons: Bed linens were itchy.
Okay 5.0
Pros: Clean and orderly
Cons: Breakfast ended at 8am, pillows were all way to soft, no blankets in the room, no dresser, bad coffee in the room, $15day for parking!
Mediocre 3.0
Pros: Wrecked cars out front & super sketchy people stayed there
Good 7.0
Pros: It was nicely decorated. Still offered to go breakfast. Elevator had the safety feature that you must be a guest to go in.
Cons: The fitness center and pool were closed. It smelled in the hallway on the 3rd floor. Lower prices brought in questionable guests. Parking cost extra. They on gave 1 washcloth and 2 towels. We could have received more but it was inconvenient.
Poor 1.0
Pros: At 3:45 am a fight broke out in the room next to mine. I called the front desk and he said the police were already there for an unrelated issue, and when the we’re done they’ll be up to the room next to mine. THIS WAS THE WO
Cons: Front desk help when needed.
Mediocre 3.0
Pros: It was close to the airport.
Cons: The parking garage smelt like weed. The elevator smelt like weed. It was so horrible I couldn't believe they were allowing it to happen.
Excellent 10.0
We really enjoyed the grab and go breakfast.
Excellent 8.4
This is a clean place to stay near LAX and also somewhere that is clean around the airport. It is located in El Segundo, which is a safe and clean city, something hard to find around LAX.
Okay 5.0
Pros: The cleanliness of the room make me feel really safe to be t with my daughter during Covid. The staff especially was especially accommodating and friendly.
Cons: If you’re wanting to get some good sleep be prepared this is not the hotel to do it. We could hear the music and people moving around in the room next to us and during the night you can hear all the doors in your vicinity on the floor slamming.
Excellent 9.6
Great experience overall!! Hotel was great, location was close to airport and the weather in the city was great!!! 8 mins from Manhattan beach!! Will stay here on our next 4 visits before relocating!!
Good 7.0
Pros: front desk was super friendly, quick, went out of his way to help. SUPER NICE. Room was very clean and comfortable! (:
Cons: pool wasn't open, which was one of the primary reasons I had chosen it.
Good 7.0
Pros: Clean and not far from beach.
Cons: Parking was $15 a day, and no microwave in the room. Had to go all the way to the 1st floor lobby.
Okay 4.0
Pros: Nothing
Cons: Overcharged for parking. No food. No housekeeping services
Okay 5.0
Pros: Clean and comfortable
Cons: The pool was not available to the public for my entire stay. I was promised 20% and never received it. My Valentine was ruined
Excellent 9.1
Pros: Great rooms with comfortable needs and pillows. Also had nice bathrooms and soundproofing! Good fitness room as well.
Cons: The pool is seriously tiny and they do not have a hot tub. Breakfast was ok, but not much to write home about - you can make waffles, but the eggs/omelets are premade.
Excellent 10.0
Pros: Efforts to please, room layout, bath counter space and shower, breakfast, shuttle to airport
Excellent 10.0
Pros: Good location, close to restaurants.
Cons: No many options for someone who has allergies. But at least you had soy milk.
Excellent 10.0
Pros: Close to the airport ...
Cons: Very busy at the breakfast...
Excellent 10.0
Pros: They had a nice breakfast, clean rooms, good internet. Easy check in and out. Airport shuttle
Cons: We had to wait a bit for the shuttle, it is a little confusing because the name of the Hotel is on the side and the shuttle also goes to a parking garage. But it worked and we got there!
Hampton Inn & Suites Lax El Segundo - El Segundo
Rated no. 1
8.9
Excellent 8.9
Based on 1,944 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.0
Facilities
9.5
Food
8.3
Location
8.7
Overall 8.6 Excellent
Based on 2,055 reviews
Cleanliness
8.9
Comfort
9.0
Facilities
9.5
Food
8.3
Location
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Facilities
10.0
Food
8.3
Location
9.7
Overall
9.8
Cleanliness
8.9
Comfort
8.9
Location
8.6
Services
8.7
Staff
8.8
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
6.0
Cleanliness
9.0
Comfort
9.0
Location
8.8
Services
8.8
Staff
8.9
Cleanliness
9.0
Comfort
9.0
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
9.0
Comfort
9.0
Facilities
10.0
Location
9.0
Overall
9.0
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.5
Staff
8.7

Excellent 10.0
Pros: I loved the room. perfect for a family of 5. the hotel staff were super friendly and helpful.
Poor 1.0
Pros: I thought the rooms were spacious and breakfast was okay.
Excellent 8.0
Pros: location
Cons: shower water was cold and bathroom fixtures were broken
Excellent 10.0
Pros: The breakfast was outstanding. The young lady working there went to the trouble of showing me the brand of coffee they use when I told her how delicious the coffee was. Above and beyond. Thank you!
Poor 1.0
Pros: Deals
Cons: I wanted a rental car when I got off the plane well I thought but instead I had to call a Uber to get me to my rental reservation which was a hour away it¿s sad I had to stand in line for 2hrs for nothing just to get turned around
Poor 1.0
Pros: Location.
Cons: The carpets were disgusting. They felt sticky. I walked around barefoot and every time I took a shower the floor of the shower had black foot prints that stuck to the floor. I would have to wipe the floor to get the black to wash down the drain.
Excellent 10.0
Pros: Easily accessible, spacious.
Cons: The fee for parking is expensive.
Excellent 9.0
Pros: Nice and clean and close to the airport.
Cons: Parking is inconvenient. The so-called breakfast buffet was terrible.
Excellent 10.0
Deffinetaly appreciated the Netflix option for my babys. The bed was comfortable the room was clean towels were available breakfast was available the pool was open.
Poor 1.0
Cons: Limited breakfast only one allowed in each category. Not allowed to have more than one from the same category even if you don¿t take anything from the other categories. Young women hanging around at the elevator and the gym, yelling and asking phone#
Poor 1.0
Pros: I specifically ask for a non smoking room. I am pregnant and even if I was f I have a 3yr old. I don¿t do smoking room. The first room I got was my worse at these high end hotels 8 plus rates. My room Was Change from 507 to 207.at 2am, the smell came
Cons: Back. It was cold so I turn it off and was awaken with this fowly smell Cigarette smell . I put it back on and it the smell Went away. The website says hot meal. A few is charged n cold breakfast was served. I was so annoyed I Couldn¿t wait to leav
Excellent 10.0
Pros: Very clean spacious high quality
Cons: The area outside where the fire pit was, was not clean.
Excellent 9.2
Just spent 1 nite for transit, but better than expected
Excellent 10.0
Pros: Location, room, staff
Excellent 8.0
Pros: The cleanliness
Cons: The amount held on card for deposit
Excellent 9.0
Pros: The staff was professional, and courteous. Overall hotel seemed very clean.
Cons: The room had a dirty stove... other than that, the parking garage instructions wetter as clear as they could have been- as it relates to the door, and it's closure time. Other than that it was PERFECT
Excellent 9.0
Pros: The location and cleanliness and professional staff
Excellent 9.0
Pros: Cleanliness and wasn’t bothered by any phone calls to the room
Cons: Only thing I forgot my watch there in the room and when I called for them To check the lost and found or the room they told me they didn’t find it but I know for sure I left it there on accident
Excellent 10.0
Pros: We flew in from Md during the pandemic. They allowed us to have an early check in because we were 4 hours early due to the time zone differences. From the moment I walked in literally EVERYONE was friendly and helpfuL Made ya feel right at home instantly.
Cons: I didn't like the fact that I only stayed for 4 day's..should have stayed longer .
Okay 4.5
Cons: Called to verify park ride rate. Got to hotel quoted diff rate. Told them I wouldn’t have stayed. Could have stayed sister prop with a wk pkg.
Okay 4.0
Cons: Check in
Mediocre 3.0
Pros: rooms were spacious.
Cons: was not told about large hold on my credit card for incidentals, which after 4 days still has not been released
Poor 1.0
Pros: nothing
Cons: yes the incorrect charges and the staff false accusation and charges
Excellent 9.5
We loved the hotel because staffs were friendly, room was so spacious and enjoyed great view of LAX. Onsite laundry room was big and no need to wait. Our every needs were perfectly provided!
Excellent 10.0
Pros: Our was so nice and more spacious than we expected. Will definitely choose this hotel again when we visit LA
Cons: Only bad thing was the Wifi was too slow
Excellent 10.0
Pros: Loved the scenery in the room
Excellent 10.0
Pros: The hotel staff was very helpful, and the restaurants on the 1st floor were good options to get inexpensive food. The room we stayed in was very spacious having a full kitchen and living room. A big plus was USB charging ports just about everywhere you could imagine.
Cons: The only negative was that we found candy bar wrappers in the bedside tables in the bedroom. Other than that everything was clean.
Residence Inn By Marriott Los Angeles Lax/Century Boulevard - Los Angeles
Rated no. 2
8.6
Excellent 8.6
Based on 2,055 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
8.1
Location
8.6
Overall
8.9
Overall 8.6 Excellent
Based on 1,656 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
8.1
Location
8.6
Overall
8.9
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Staff
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.0
Location
8.7
Services
8.6
Staff
9.0
Cleanliness
9.5
Comfort
9.0
Facilities
9.0
Location
8.5
Overall
9.3
Cleanliness
8.0
Comfort
7.6
Facilities
7.2
Location
8.8
Overall
8.4
Cleanliness
9.0
Comfort
9.0
Location
8.6
Services
8.5
Staff
8.9
Cleanliness
8.9
Comfort
8.8
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Facilities
8.0
Location
8.5
Overall
8.5
Cleanliness
8.7
Comfort
8.5
Location
8.4
Services
8.3
Staff
8.5

Excellent 10.0
Pros: clean and nice people
Good 7.0
Pros: Breakfast
Cons: Checked us into occupied room
Good 6.0
Pros: Breakfast
Cons: Location and bed comfort
Excellent 8.0
Pros: Great location. Room was clean.
Cons: Better lighting. Especially in the bathroom. Sheet below comforter doesn't come up to neck. It comes chest high.
Excellent 8.0
Pros: Availability and convenience of airport shuttle. Overnight parking is free for guests
Cons: Outdated snacks in hotel convenience shop. I could hear noise of hotel guests easily through the walls. My room was next to a storage closet which turned out to be the housekeeping supplies & carts. The noise of banging carts on the wall was unpleasant.
Excellent 10.0
Pros: It was convenient to LAX, had a free airport shuttle and included breakfast.
Cons: Nothing, everything about this stay was perfect.
Excellent 10.0
Pros: clean and convenient
Excellent 10.0
Pros: Super close to the airport & has a shuttle which is nice. Room is very clean, lots of USB ports, Nice TV. Free Parking
Excellent 8.0
Pros: The hotel itself is nice. It is also convenient to the airport. And free parking is great.
Cons: While convenient to the airport, it's exact location leaves a bit to be desired - next to a 7/11.
Excellent 10.0
Pros: Complementary airport shuttle, great hike breakfast, convenient location
Excellent 10.0
Pros: Big comfortable bed. Very good breakfast.
Cons: Hot Tub closed too early.
Excellent 9.0
Pros: Great location, really good staff, so ready and available to helo or answer questions. My 1 complaint is not with the Hotel but couple of the quests who refuse to wear masks in the elevators,of all the places, everyone needs to be protected in a elevator
Cons: This was my 3rd visit, I go back because there is NO paid Parking and it feels very safe. The location is steller and close to everything I need. No attitudes or drama.....
Excellent 10.0
Pros: Overall stay was great
Cons: That breakfast wasnt included and on the site it said it was
Excellent 10.0
Pros: The bed was extremely comfortable! Staff was excellent, very friendly and accommodating.
Excellent 10.0
Pros: Location and cleanliness
Cons: Nothing
Excellent 10.0
Pros: This is truly a non-smoking, smoke free hotel. The hotel was very clean. ALL the staff was courteous and professional. I felt welcomed & truly enjoyed my stay at this location. There was FREE parking garage, FREE Breakfast too. :-) A+ Service
Cons: It would be nice to have a water cooler in the entrance.
Good 6.0
Although they offer shuttle from LAX to the hotel, I was waiting for it for more than an hour. It came out that I needed to make a call for arranging shuttle. I had stayed in other hotels nearby LAX and none of them offered this kind of shuttle service. Very inconvenient for travelers.
Okay 4.0
Pros: Nice room and staff
Cons: Couldn¿t sleep with there shuttle bus in the night back up alarm beeping like a alarm clock every 30 min
Good 6.0
Pros: Close to LAX
Cons: Be aware that they don't clean your room daily you have to request and even if you requested they just don't do anything about it, we come back to hotel from a long day in Los Angeles expecting our room to be cleaned and it wasn't what a Joke
Good 7.0
Pros: They had a bag To Go for breakfast.
Cons: We were there for 5 days. On the 4 day we request to have our room cleaned and change of linen and towels that morning before we left, but they didn't clean our room. So when we returned that evening we had to request towels, and trash to be emptied.
Okay 5.0
Pros: Convenient location
Cons: strong smell of pot in the elevator and on our floor toilet flushing problem electric outlet problem in the bathroom missing "Do not disturb" sign really, really, really slow elevator
Excellent 9.6
Transit hotel close to LAX and many fast food
Good 7.0
Pros: Convenient area .
Cons: I was there for 3 days & my room wasn’t cleaner not once. After I noticed it the first day, I called down to ask why & was told they only clean the rooms every 3 days. That is disgusting & unacceptable especially right now during COVID sea
Mediocre 3.0
Pros: Location, close to the airport
Cons: Toilets didn’t work, they clogged and definitely needs some major updating and not worth the price of $--- a night.
Mediocre 3.0
Pros: The nice lighting in bathroom.
Cons: The smell of weed and colored people everywhere made my family and I feel super unsafe.
Poor 1.0
Cons: Hotel and room where dirty. Several dead cockroaches in my room.
Mediocre 3.0
Cons: It is not 3 star. Max would be 2 star
Good 6.0
Pros: Location
Cons: Under renovation
Good 7.0
Pros: Everything was new and updated. Room was very clean and staff very friendly and helpful. Breakfast was typical for holiday inn.
Cons: The shuttle driver, upon our arrival, was a little rude. He informed me that I needed to call first, even though he was already there picking up two other guests. He did give us a ride but the call first comment didn't impress me.
Poor 1.0
Pros: Nothing read below.
Cons: Early morning construction that started around 8am every morning and the parking situation was very stressful. I was concerned about staying out late, if the parking lot was full I had to park in a sizzler lot and move by 9am. Not a pleasant stay.
Good 6.0
Pros: I liked the proximity to the airport and that they offered a free buffet breakfast. The room was clean and had been remodeled. Free shuttle to and from the airport (must call for pick up).
Cons: The elevator would trap us and not allow go down to the lobby. We were unable to take the stairs as they were blocked off for remodeling (not safe in the event of any required evacuations). In the middle of the night there was a heated argument outside.
Mediocre 3.0
Pros: Staff
Cons: It was under construction The room was not what I selected If the parking lot is full you have to park in the alley
Good 6.0
Pros: There was construction, the parking was very tight
Cons: My room wasn't the cleanest. I found hair in the sink & in the fooor. The bathtub wasn't as clean as I expected.
Excellent 10.0
I was awed with this property. The staff is continuously inviting and proficient. For this remain my room was exceptionally pleasant, comfortable and exceptionally clean. The free breakfast was great and put out on time. The stopping carport could be a small distant to walk but is free. Simple get to from the airplane terminal however in a more charming neighborhood than remaining at the airplane terminal. Will remain here once more within the future. Thank you so much!
Excellent 10.0
A nearby mini mart and McDonald’s are just next entryway so great on the off chance that you need supplies or quick nourishment on arrival. The rooms are what you'd anticipate from a holiday inn and are clean and tidy with good facilities. There's sufficient parking but can get busy afterward on within the evening. The staff was neighborly and continuously offer assistance when asked. Early and late check out given. Awesome shuttle bus benefit as well. The hotel runs a free shuttle bus every 30 mins or so making it a handy stop-over if departing early morning.
Poor 1.0
Pros: The shuttle driver
Cons: I am not happy at all. There was blood on my sheets. Dried crispy blood. I called down to tell the front desk but no one came for 30 minutes. Then i went downstairs and showed then the video on my phone. I had to move to different room.
Okay 5.0
Pros: Airport Service
Poor 1.0
Pros: Airport shuttle bus.
Cons: Dirty. Took over one hour to find our reservation.
Mediocre 2.0
Cons: Arrived to find that the hotel does not have enough parking for its guests and was told we would have to park in the ally behind the hotel. Elevator malfunctioned every single time we got in it. Paper thin walls. Would never stay there again.
Good 6.0
Pros: Location was close / convenient to LAX airport
Cons: They were undergoing renovation. Elevators were very slow
Mediocre 3.0
Pros: N/A, would not go back.
Cons: The original room booked was smelly and hallway to room had bad odor. Toilet was flushed and would not stop. Hostess switched us much nicer room after complaint.
Good 6.0
Pros: The room was very clean.
Cons: The breakfast was not the best. Missing basic items like fruit, muffins, cereal. Eggs were over cooked and hard.
Poor 1.0
Pros: Breakfast
Cons: Dirty room, old furniture old bed
Okay 4.0
Cons: Location bad. Did not feel safe. homeless and thugs nearby and around the corner at the 7-11 store. Afraid to go out at night.
Good 7.7
Pros: More than adequate bed to sleep in between flights. Clean.
Excellent 10.0
Cons: Excellent
Okay 5.0
Pros: It was over all nice. And somewhat quiet. Also it was close to where we needed to go.
Cons: I wanted to pay for a roll a bed and the concierge said I couldn't have one because I already had 2 bed. It's stupid. If I'm willing to pay I should be able to have it. The kids didn't want to sleep on the same bed. Also parking in an alley. No bueno.
Good 6.8
Pros: Clean rooms, free parking, breakfast included (although I didn't try it).
Cons: WiFi is slow and not too reliable (I was disconnected at least 3 times within 2 hours), elevators are very slow, the rooms are dated, and there's a slightly musty smell.
Okay 5.0
Pros: Best thing about the hotel was proximity to the airport and fairly easy to get around the la area. Also within 5 mins of stores and restaurants b
Cons: Wasn't in the best of neighborhoods also the parking was terrible. They have a garage but that was full so I had to park behind the hotel in an alley.
Excellent 8.0
Pros: Appreciated the location and good breakfast
Cons: Upon our arrival, our room smelled of Body Odor. After turning on the A/C it went away
Excellent 10.0
Pros: The location was perfect for our visit. Breakfast was very nice. The rooms were clean, staff were friendly and courteous I will be there again in a few weeks
Excellent 10.0
Pros: Best hotel near LAX for a quick overnight stay! Very close to LAX with a quick free shuttle pick up. The shuttle bus driver was the best ever! He was courteous, friendly and took all of our heavy suitcases from the shuttle to our room and then back the next morning!!
Excellent 9.4
Pros: Breakfast was good. Staff was very nice. Quiet for location.
Cons: Elevators take a while to arrive from each floor.
Excellent 9.4
Pros: We missed our flight home, so after already checking out and heading to the airport to book another flight, they offered to keep our bags there and sent the shuttle out for us so that we could enjoy a couple more hours in Los Angeles. Very clean, very comfortable, and surprisingly quiet for being located so closely to the airport. Would stay here again!
Okay 5.7
Pros: The location was the only thing this hotel had going for itself.
Cons: The price matched the service & accommodations.
Good 7.3
Pros: The room was very clean and comfortable. It was quiet even though it is in a busy, noisy area. The bed was comfortable.
Cons: The air conditioner in room 320 does not work well, we had it turned to a comfortable temperature but it could not keep the room cool. The gentlemen that checked us in, Sterling was his name, was rude and noncommunicative. We asked about places to eat and about the shuttle to the airport and he was very short and did not explain things in detail. Perhaps just a little training would help his approach with customers at the counter.
Excellent 8.3
Pros: It is a good basic hotel. Good breakfast, free wifi.
Cons: I won't stay there again because it took their shuttle about an hour to pick me up at the airport- about a five minute drive. Shuttles for the other hotels came about four times while I was waiting.
Holiday Inn Express Los Angeles - Lax Airport - Los Angeles
Rated no. 3
8.6
Excellent 8.6
Based on 1,656 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
7.8
Food
7.5
Location
9.0
Overall 8.5 Excellent
Based on 4,657 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
7.8
Food
7.5
Location
9.0
Cleanliness
9.6
Comfort
9.6
Facilities
9.2
Location
9.6
Overall
9.6
Cleanliness
8.9
Comfort
8.4
Facilities
7.8
Food
8.5
Location
9.1
Cleanliness
8.7
Comfort
8.7
Location
8.9
Services
8.4
Staff
8.5
Cleanliness
6.2
Comfort
6.0
Facilities
5.8
Location
7.2
Overall
6.2
Cleanliness
8.2
Comfort
8.4
Facilities
8.1
Food
6.5
Location
9.1
Cleanliness
8.8
Comfort
8.8
Location
9.0
Services
8.5
Staff
8.7
Cleanliness
8.9
Comfort
8.9
Facilities
7.7
Location
8.9
Overall
8.3
Cleanliness
8.9
Comfort
8.9
Facilities
8.0
Location
9.2
Overall
8.2
Cleanliness
8.7
Comfort
8.6
Location
8.9
Services
8.4
Staff
8.5

Good 7.0
Pros: Room was nice. In house restaurant was handy.
Cons: The in house restaurant was closed Sunday for Lunch and Dinner. Had to hope for seating in the small bar area...
Excellent 10.0
Pros: Very close to airport and excellent staff
Excellent 8.0
Pros: location and airport shuttle
Cons: food choices seemed expensive!
Good 6.0
Pros: restaurant
Cons: noise, smell of weed
Poor 1.0
Pros: Nothing about it.
Cons: Everyone there.
Good 7.0
Cons: I could hear sounds from next room. Baby crying loud conversations. Did not know they offers sound proof rooms until I checked out. Maybe next time.
Excellent 10.0
We stayed overnight returning from an international flight before continuing to ATL. It was very convenient with the shuttle from LAX, easy check-in, dinner, a good nights sleep, and easy access to the airport the next morning.
Excellent 9.0
Pros: clean. easy access
Cons: overpriced market
Excellent 10.0
Pros: The hotel was very nice. The rooms were nice and clean. Location was perfect. Definitely staying again.
Cons: No microwave in the room
Excellent 8.0
Pros: The vicinity to long term parking. The shuttle service to and from the airport. It was a good choice as a hotel to stay in before or after my trip to the airport.
Okay 4.0
Pros: The staff and the lobby
Cons: The room Bathroom was not clean
Excellent 10.0
Friendly staff and great location for where we needed to be over the weekend
Poor 1.0
Cons: Way to much to park my rent a car first hotel room we checked into had stains all over had to ask for another room the whole hotel smelled strange the food in the hotel was very pricey and not good at all I¿d like a refund
Excellent 9.0
Pros: Location
Cons: Bed and pillows were too hard. Only 1 washcloth in bath, no glass or disposable cup to use in bathroom. No trash can in main room. Coffee pods were some Dark Roast we didn't like.
Good 7.0
Pros: The guys at the bar
Cons: The dirty stained furniture
Excellent 10.0
Pros: Great location.
Cons: Parking aucks.
Excellent 10.0
Pros: It was very clean and staff was so friendly. Airport shuttle.
Cons: I called down for razors 3 times and nothing I ended up having to go them myself from the front desk. No biggie.
Excellent 10.0
Pros: Location and bar
Good 6.0
Pros: Location
Cons: Cold Water and additional Parking fees
Excellent 10.0
Pros: Everything was exceptional as always. When visiting L.A. I stay here only.I highly recommend this place.
Cons: I loved everything.
Excellent 10.0
Pros: The hospitality and promptness of stuff even though we arrived at 1 o¿clock in the morning
Mediocre 2.0
Pros: Location of hotel near airport.
Cons: Noise heard from rooms next door. Warm/hot water not working on Saturday stay.
Good 7.0
Cons: No room service. High food prices.
Poor 1.0
Pros: Nothing
Cons: Almost everything
Excellent 8.0
Pros: Location
Cons: Parking situation
Good 6.0
Pros: Proximity to airport
Cons: Held $400 deposit long after my stay
Poor 1.0
Pros: Pretty much nothing
Cons: Everything
Excellent 9.6
While the hotel is very nice and clean the best part of the hotel is the staff! I got stranded in LA due to a misunderstanding with my airline and I had my young son with me. Everyone there was amazingly helpful and hospitable and I really needed that while I sorted things out with my airline. I will not hesitate to stay there again!
Excellent 10.0
Pros: It's clean and the beds are very comfy. The pool is beautiful and the staff was nice. The free breakfast was delicious and free wi-fi was also a plus. The TV in the room is huge! And there's an awesome cable channel selection, including free HBO.
Cons: We didn't get maid service unless we asked for it. The bathroom door is terrible - it kept rolling open and there's no privacy at all. The cafe is way overpriced - it's like being in the airport but not in the airport.
Excellent 9.6
Perfect hotel - Perfect Location
Excellent 10.0
The staff was extremely friendly I am cordial. Located very close to LAX it was easy to get here and the rooms are nice and spacious and clean the good little bar downstairs
Okay 5.0
Pros: Proximity to the Airport.
Cons: Housekeeping had to be probed for towels and turndown. Restaurant is very limited in what they served. Pool was closed.
Good 7.0
Pros: Convenient location for traveling.
Cons: The power went out in the morning and we couldn¿t do anything like utilize the coffee maker, do anything besides shower in the dark. You would think a hotel of this size and the name of a Hyatt Regency and the price they might have a back up generator.
Mediocre 2.0
Pros: Staff was great, except the morning valet.
Cons: No housekeeping unless you stay 4 days or more. No microwave. No breakfast. $40 a day for parking... but always run out of parking after receiving payment. No ice machines. $100 a day hold for incidentals (which is an insane amount to ask for).
Poor 1.0
Pros: I hated it
Cons: There were no amenities the staff was not great the room was not what I expected. Overall I would never stay at the Hyatt again no were.Not a great experience for the money they charge
Mediocre 2.0
Pros: Shuttle
Cons: The elevator it was only one working
Poor 1.0
Cons: Communication; front desk staff never communicated that we need to do a request for our room to get cleaned. Our room was dirty and none of the amenities were provided. On the first day. I made three calls to front desk and waited hours for towels.
Good 7.0
Pros: Location to the airport is perfect. The room is clean.
Cons: Very expensive
Poor 1.0
Pros: Staff was friendly
Cons: Because of Covid I expect the rooms to be sanitized. My room was not. There was hair in the shower, the crib provided had vomit on it and 5 mins of wearing a new pair and f white socks and they were black at the bottom. I do not recommend!!
Excellent 8.8
I highly recommend this hotel
Poor 1.0
Pros: Close to the airport and great view!
Cons: I was there for 5 days and house keeping never came! I called and they still didn’t clean the room!
Mediocre 2.0
Pros: I paid $12 for parking when I ordered the room online and when I got to the hotel I was charged $35 for parking. What a ripoff. HOW CAN I GET A REFUND?
Cons: I paid $12 for parking when I ordered the room online and when I got to the hotel I was charged $35 for parking. What a ripoff. HOW CAN I GET A REFUND?
Poor 1.0
Pros: This hotel is good only if you have a short trip and need somewhere inexpensive to stay
Cons: They charge $35 for parking and there is no parking spots to even park, the room smelled of smoke and you have to leave the key in the wall for power
Excellent 9.2
The room was too small for the price. not reasonable. Another things are not so bad, without room size.
Okay 5.0
Pros: The staff at front desk was friendly and professional.
Cons: - Excessive rates for parking on its parking lot. - Very poor quality room for a 4-star hotel: stains all over the carpet. TV Cables exposed, hanging from the wall. - Very dirty windows on their outside.
Okay 5.0
Pros: Location
Cons: they don't clean the rooms and the carpets were dirty
Poor 1.0
Pros: The view was ok.
Cons: Steins on the furniture! White steins!!! Bathroom door does no shut. It slides and it feels uncomfortable.
Okay 4.0
Pros: The layout of the room was nice.
Cons: The ice bucket had trash in it, there was no hotel directory, no Sign that business center Was closed, no lotion, only one coffee pod in room, bed was thin and uncomfortable just as pillows
Okay 5.0
Cons: There was no refrigerator. I called and they brought one up.She plugged it in and the light went on but it never ended up working.when I was getting my stuff out of it I noticed it was filthy on the inside top of it.they brought me a broken one/dirty one.
Mediocre 3.0
Pros: Close to airport!
Cons: It was old and the room wasn’t cleaned to my expectations. I was supposed to have a sofa and I had a chair. In looked everywhere for a blow dryer. Not in bathroom or closet. I was too tired to call the front desk. Only had a list for food due to co
Okay 5.0
Pros: Proximity to airport
Cons: Wifi was terrible, kept cutting out. There was a dog in the room next to that kept crying as its owners were out. the hotel did nothing to contact them. The walls were too thin & it was destressing to here the dog.
Mediocre 2.0
Pros: Nice high end feel
Cons: Walls were paper thin. the room next door had a couple that talked all night long and you could hear them all night long
Good 7.7
Pros: Location, restaurant, shuttle
Cons: Shuttle drop off location, clean the room, update the room. This is a Hyatt Regency but felt like a La Quinta with a nice lobby and a restaurant. There are other hotels close to LAX, don’t pick Hyatt Regency as it doesn’t live up to the name.
Okay 4.0
Pros: Close to the airport, free shuttle, onsite restaurant
Cons: Rooms are cheap hard bed, only down bedding, threadbare & scratchy linens, thin walls; weak water pressure; they rip you off with water--all of the machines are "sold out" so you have to pay 2x as much at their store; restaurant is really loud
Good 7.1
Pros: Its super close to the airport. if you can walk 9 minutes to the hotel its a great deal.
Cons: The airport is in road change mode therefore waiting for the shuttle is onerous maybe 30 minutes to hour because of the traffic. It is actually a 9 minute walk!!!! I would suggest walking if you don't have too much luggage. It does no good to take a uber or a taxi because they are displaced outside the airport and you have to take a bus to get there.
Okay 4.0
Pros: The lobby area, bar and restaurant were very cute and inviting.
Cons: Parking was very expensive if you weren’t using for airport. Location was ok, closer to LAX than expected. Hallways could have been kept cleaner - trays stayed outside of rooms for over 8-10 hours and not vacuumed every day so they looked a bit d
Good 6.0
Pros: The staff are nice!
Cons: Everything is overpriced to an extreme degree. Parking is $55 per day and breakfast is $31. It’s ridiculous.
Excellent 10.0
Pros: Quiet, close to airport
Mediocre 2.0
Pros: Just location
Okay 4.0
Pros: Beautiful facility and location
Cons: The staff has poor customer service and is very rude. They do not follow return calls promptly.
Good 7.0
Cons: While reception was professional, it could have been more welcoming.
Mediocre 3.0
Pros: It was beautiful and close to the airport
Cons: It was a complete money pit...$55 to park my car there...$38 for 2 soups ($1 at the store) that I had to heat up in dirty microwaves..and 2 of the smallest ice-creams in the world. and a Pepsi (no Coke)...$48 for breakfast...
Okay 5.7
Cons: Front desk staff was very rude and didn't smile all 4 times I went to the front desk
Mediocre 3.0
Pros: At check in or in room the fact that you need to place room key in slot by door to operate tv and lights should be communicated. I could not connect to WiFi, front desk transferred me to an off-site call site that did not resolve the issue.
Cons: Front desk did not address the WiFi issue. This hotel is used by many business professionals, WiFi connection is very important
Good 7.0
Pros: Close to airport, nice staff
Cons: Trash cans not lined! It's a big deal when traveling with infants.
Mediocre 2.0
Pros: Close to LAX
Cons: Room had torn sheets on bed. Housekeeping did replace. Bathroom mat and floor full of someone else's hair. Told front desk clerk next morning about bed and hair. She offered no apology or how could they make it better. Weird.
Excellent 10.0
Pros: N/A
Excellent 8.5
We had an incredible check in with inviting staff. Room was comfortable and had frig. TV was huge and stylistic layout was decent and upgraded. I adore being near to the airplane terminal and not being able to listen the airplanes! Too cherished the barrels with lights out the window, so fun to observe! We had a drink at the bar and the staff there was superb exceptionally obliging and neighborly. It was a extraordinary remain.
Excellent 8.5
View of Lax from exercise center is wonderful and it is fair 10mins walk from famous IN-N-OUT spoting area. Room and lodging is additionally incredibly prepared for both a business or recreation stay. Inviting staff, helpful shuttle bus. Exceptionally pleasing amid a flight delay. Clean Spacious rooms with huge tvs and strong views of the city. Location next to LAX is very ideal for tourists, very good transit to the terminal.
Excellent 8.5
Pros: It was very close to the airport and had shuttles to and from every 10 to 15 minutes. Very handy. Lots of places to eat in the lobby area.
Excellent 8.8
Pros: Proximity to the airport and cleanliness
Cons: Self Parking in an unmarked quick park building was inconvenient. Should have your name on the building somewhere.
Excellent 10.0
Pros: Well kept, clean, modern and friendly staff members! All you need at the airport property!
Excellent 10.0
Pros: Came with a group of the friends and the hotel was very nice. The staff is very accommodating and the hotel is very clean. I would definitely recommend if your looking for something near the airport that’s not too expensive.
Excellent 8.5
The hotel is directly situated at LAX. Rooms are clean and very spacious. Staff is very friendly. Late check-out was offered to me as a complimentary option. I was very happy about that. The buffet breakfast was great. Only small deception was the choice offered at room service and at the restaurant. Outstanding location for the business traveler. Even though it was right at the airport, the rooms were comfortable, stylish and quiet. Staff was courteous and friendly. Overall, it was a good experience.
Excellent 8.9
Very nice and larg room. We were 3 persons on room but the bed wasn’t prepared for 3rd person
Excellent 8.0
Pros: Liked location, price, shuttle, and that decent food choices were available after 10pm
Cons: Rooms rather sterile.
Excellent 10.0
Pros: Had an excellent experience, staff accommodating and friendly, one of the better hotels I’ve ever visited
Cons: No suggestions. Great hotel
Good 7.4
Pros: Clean, quiet.
Cons: Just coming off a red eye with my wife and kids for a few extra hours of sleep during our layover; the decor was a bit over the top and certainly not what we expected from a Hyatt Regency. Weird 1950's lighting. Limited bathroom privacy. The whole room felt like a spaceship. This property shouldn't be a Hyatt Regency; it felt more like a W or an edgier brand. Hyatt Regency at other properties feels classier; this was too modern and hip for a family running on fumes.
Okay 5.1
Pros: Long term parking is next door.
Cons: Major construction of hotel going on. Met by Security on the way to our room- apparently it it had been trashed by the previous guest and not cleaned. Why would you check us into that room? Dark roast coffee only- most hotels offer a medium.
Okay 5.7
Pros: The room was nicely updated.
Cons: Hotel is under construction. The construction noise started at 8am. The staff was unable to compensate me because I booked the hotel through KAYAK.
Okay 5.1
Pros: Location go LAX. Accommodated late check out.
Cons: Overnight parking seemed a bit expensive. Cleaning staff came in multiple times with the do not disturb sign out.
Excellent 10.0
Good hotel this is a very very good hotel for a couple. try this one I came to this hotel with my wife and i found it is a very very very good hotel for a cuple and stayed 2 days 3 nights in this amazing hotel
Excellent 10.0
verry nice hotel is splendide is a hotel :)) ......................................
Okay 4.0
Pros: Convenient to the airport
Cons: The hotel did not inform us that construction was being done on the floors starting at 6am. Needless to say, the stay was uncomfortable, disturbing and very noisy. So much so, that other guest were opening their doors to the hallway, to see where the noise was coming from. When I called down to the front desk, multiple times, to complain, nobody answered. When I check out and asked to speak to a manager, they said they couldn't do anything about it, and was not able to compensate me for my inconvenience.
Good 6.2
Pros: Great location for flying in/out LAX. Good restaurant options. Wifi good. Shuttle available.
Cons: Shuttle took half hour to get to airport which could be 5-10 min walk. For location they should provide maps for walking to hotel/airport. No operable windows. Room had problem with AC which was eventually fixed but took too long.
Good 7.7
Pros: The room was great! And the hotel overall was beautiful. Valet was quick and efficient.
Cons: Staff at front desk wasn't very helpful or attentive. The shuttle bus driver was wonderful though.
Good 7.7
Pros: Proximity to LAX and runs round the clock. Perfect for an early, early flight.
Cons: They are heading down the upgrade trail - so it will still be convenient but not nearly the value.
Good 7.1
Pros: - free shuttle from to/from airport - very comfy bed & pillows
Cons: - walls where much too thin. I could hear everything on either side of me.
Okay 4.8
Pros: Ease to LAX
Cons: Under Construction. Room was missing side table. Bathroom toilet seat not screwed down; shower head falling off. AC vent into room was quite dirty.
Good 7.4
Pros: Liked the proximity to LAX and the free shuttle
Cons: Only 1 front desk staff member at a high volume time. Had to wait over half an hour to check in when it was already late and had an early flight the next morning
Okay 5.1
Pros: Convenient and shuttle to LAX.
Cons: rooms are very dated and some deep cleaning needs to happen. Windows that don't open. Food at the lounge is very poor. Service there is not so great either.
Okay 5.7
Cons: I know the Hyatt just took it over and the place is planned for a renovation but at least keep what you have clean!!
Mediocre 3.0
Pros: Great staff.
Cons: Everything else. Old stinky carpets, nasty bathrooms, dusty curtains and so many other things. It is the single worst experience in hotels in my lifetime.
Good 7.6
Pros: Convenient with lots of shuttles to/from airport
Cons: wet patches on carpet in room, beds felt a bit old
Good 7.0
Pros: Location location location. If you are arriving or departing at odd hours early in the morning or late at night, this is a reasonable place to stay while in transit.
Cons: Smelled like old cigarette butts and stale farts.
Okay 5.3
Pros: The room was clean
Cons: The staff from the beginning was very RUDE. I pulled into the hotel and was told that it was only valet. I felt that I was treated like a second class citizen the minute I got there. The valet told me that I could leave my car for twenty minutes to check in and then I would have to leave and go to the self parking lot a street over. The lady at the front desk was absolutely horrible. She was not friendly and did not make me feel welcomed. She just checked me in and that was it. There was no mention of the amenities or anything like that. I had to ask her to point out the elevator. I have never had an experience like this. I would definitely not recommend this hotel based on its staff.
Okay 4.3
Pros: The bed
Cons: Dirty windows, weak shower head.
Hyatt Regency Los Angeles International Airport - Los Angeles
Rated no. 4
8.5
Excellent 8.5
Based on 4,657 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
9.3
Location
8.8
Overall
9.2
Overall 8.5 Excellent
Based on 1,957 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
9.3
Location
8.8
Overall
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.1
Location
8.9
Services
8.8
Staff
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
8.6
Location
8.6
Overall
8.6
Cleanliness
9.1
Comfort
9.1
Location
8.9
Overall
6.0
Services
8.8
Cleanliness
9.0
Comfort
9.1
Location
8.7
Services
9.0
Staff
8.6
Cleanliness
8.8
Comfort
8.8
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
8.7
Comfort
8.8
Location
8.8
Services
8.6
Staff
8.3

Mediocre 3.0
Pros: Proximity to airport
Cons: Absurd $300 security deposit, check in staff was rude about it High early check in fee They know that you're at an airport hotel, and you are stuck there, so they get away with crazy fees and deposits, knowing you can't go elsewhere easily
Okay 4.0
Pros: It's convenient to the airport
Cons: Had to change rooms because noise was loud from airport construction
Poor 1.0
Pros: The facilities of the Hotel itself are nice. There is a indoor cafe shop which is perfect for the mornings when you can't get much around. There is a Subway as well which saves the day if you are not renting a car.
Cons: The front desk staff and specifically the manager take the price for the Worst Customer Service Experience I have ever received. Long stories, but I basically had the worst experience of my life in terms of Hotels; the worst treatment, unethical, discriminatory practices and the most rude, and complicated general manager in history. They are unwilling to help, they are rude, to be honest I don't understand what type of corporation invests in such a building if your clients receive abusive treatment from your employees. Actually if you check google comments, the manager is famous for his rudeness and abusiveness and so are most workers from front desk. The only decent person is a young man who works the afternoon shift. Very polite, and even goes the extra mile showing you a smile. Honestly, if you need a stay by the Airport just take another standard hotel, if you happen to have a situation they will honestly kick you out (read several reviews about this as well, even though you have paid your room for several nights). It is an extremely unethical place. What a shame.
Good 7.0
Pros: The room was super spacious and clean. The front desk, bar, coffee shop & housekeeping staff were professional, accommodating and responsive. Overall, guest services for the brand was spot on. A good travel choice.
Cons: There were some nuances like coffee machine, remote, & key access issues but those are expected & routine when traveling. Parking is a bit tight but the staff responded to challenges like afro samurai slashing minutia. Have an issue? Ask for assistance.
Good 6.4
The Airport view King Suite exceeded my standards, but the shower was somehow clogged and flooded my room. I was moved to a different suite that was far worse than what I paid for and was not compensated for it. I've heard of plumbing problems here before, so I definitely wouldn't recommend this to a friend.
Excellent 9.0
Pros: hotel employee at the front desk was fantastic and the rooms were surprisingly large.
Cons: No bellhop at an airport hotel was a disappointment
Mediocre 2.0
Pros: Location to airport
Cons: Cleanliness. Room was not clean. Rough towels and not a curio collection vibe. It is connected to another hotel. Didn¿t like the pool very small and oddly placed.
Poor 1.0
Pros: What I liked best about this hotel was it was very close to the airport. With that being said it¿s in a pretty sketchy neighborhood and I would not advise walking the outskirts of the hotel.
Cons: I booked this hotel because of a missed connecting flight from Cancun to Salt Lake City. I had only enough money for the room and asked the front desk for a complimentary water and/or breakfast and they denied me. I called 3x for towels and never received
Excellent 8.0
Pros: Cleanliness
Cons: Misleading descriptions when booking
Good 6.0
Pros: The Location and the Security of the Elevator Specific Floor Access with the Room Key Card.
Cons: The coffee machine did not work. One of the poles to close the curtains was broken off and leaning against the wall. I had to pay a $300 deposit for the room and was not given a receipt for room charges when I requested one. I got a coffee refund one.
Excellent 9.0
Pros: That it was so close to the airport and it was clean and secure.
Cons: The amount of the security deposit was almost twice as much as I paid for the room.
Excellent 10.0
Pros: The modern use of the key cards. The available view from the roof top.
Cons: The $50.00 dollar parking fee. Should of been hourly rate. I was only there. 10 hours.
Excellent 10.0
Pros: Modern clean hotel. Provides airport shuttle. An early check fee of $59 is required but is deducted from the $300 deposit. Also, even tho check out is at 11am, you have until 12pm to check out without incurring any additional fees. Staff was helpful.
Cons: Nothing
Excellent 10.0
Pros: The space and the environment and location
Cons: I had a good experience
Good 7.0
Pros: Overall experience is average but they charged me 300 security deposit which I was not aware while booked the hotel. And still awaiting for my refund
Cons: Service
Mediocre 3.0
Pros: the bathroom was clean and functional
Cons: the in hotel restaurant food was abysmal. Extremely overpriced for food that i would hesitate to give 2 stars to. The food was literally worse than what you could purchase in a grocery stores frozen food section, and cost $90 for 2 and a half dishes.
Excellent 10.0
Pros: Very nice hotel, the room was clean and the service was outstanding!!
Cons: N/A
Excellent 10.0
Pros: It was very clean and the rooms were very nice. Staff was friendly and promptly helped us when checking in. I would definitely recommend this hotel to anyone.
Cons: The only thing I didn’t like was the parking fee. It was bit high. But other than that nothing else.
Poor 1.0
Pros: The room was clean and designed comfortably, but very cold and uncomfortable to sleep in. The heater nor the thermostat worked, maintenance didn’t know why. When I asked for additional blankets, the hotel staff stated they didnâ€â
Cons: The maintenance guy could care less if it worked. He offered to give me another room, but the front desk hadn’t a clue. No one cared.
Excellent 10.0
Pros: The room was very clean and well kept the design and color scheme of the room.
Cons: I wish parking was a little more cheaper.
Excellent 10.0
Pros: Friendly and very helpful staff. Have many things to buy and choose from in store.
Cons: Restaurant was over priced for the food we got but it was very good.
Excellent 10.0
Closet most modern hotel near LAX
Excellent 10.0
Newest , BEST and most Modern hotel in the area
Excellent 10.0
MODERN AND VERY COMFORTABLE
Good 7.0
Pros: Everything
Cons: Not Really Just That 300 Deposit Hold Stuff....
Good 6.0
Pros: The staff are really nice.
Cons: The cleanliness was not up to par and not close to the star rating that this hotel has been given.
Poor 1.0
Pros: The cleanliness!
Cons: Front desk agents were unprofessional! Never met my needs the hotel was extremely crowded for a time like this, Guest were smoking marijuana in the front when you walked up that’s all you smelt. Smoking in rooms
Excellent 10.0
Pros: Everything was good it was a very clean hotel.
Cons: The front and back entrance makes it hard for Uber and deliveries to come to the right spot.
Excellent 9.4
Pros: Hotel and room are both well-kept, the roof deck was great. LAX shuttle runs often.
Cons: Not a whole lot going on nearby the hotel, but you can walk to In-n-Out
Good 6.0
Pros: the butler
Cons: The air conditioning did not work. It was horribly uncomfortable to sleep. The cups were too small for the amount of coffee in the machine The tv was crazy. The volume would get stuck and just keep escalating so we just turned it off
Mediocre 2.0
Pros: Close to airport
Cons: Felt more like a motel than an LA hotel.
Excellent 9.4
Pros: New and tech happy
Cons: Too much outside noise gets in rooms
H Hotel Los Angeles, Curio Collection by Hilton - Los Angeles
Rated no. 5
8.5
Excellent 8.5
Based on 1,957 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
10.0
Location
8.9
Overall
9.8
Overall 8.5 Excellent
Based on 1,853 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
10.0
Location
8.9
Overall
9.8
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
9.0
Cleanliness
8.9
Comfort
8.9
Location
8.8
Services
8.7
Staff
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
9.1
Location
8.9
Services
9.0
Staff
8.8
Cleanliness
9.1
Comfort
9.0
Location
8.9
Services
9.0
Staff
8.6
Cleanliness
9.0
Comfort
8.9
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
8.8
Comfort
8.7
Location
8.8
Services
8.7
Staff
8.4

Okay 5.0
Pros: Huge rooms, nice and polite personal, close to LAX.
Cons: Pool is directly to a huge street, very loud. In the rooms a lot not working, lights and dirty windows. Much too expensive for what it is.
Excellent 8.0
Pros: The room was large and clean.
Cons: There was a sag in the bed and there was no restaurant/room service.
Excellent 9.0
Pros: The rooms are excellent! Extremely spacious and comfortable.
Cons: The breakfast could be better.
Good 7.0
Pros: Room was clean and spacious. Nice big bathroom! I love that the elevator takes you to just your floor. I loved that there was a coffee bean and tea leaf in the hotel!
Cons: Staff was not overly friendly at all! Bed seemed comfortable but woke up in the middle of the night with sore hips. Driveway and entrance were a little confusing. $40 parking fee PLUS $4 tax on top of that is ridiculous!!!
Excellent 9.0
Pros: rooms like new. very roomy and comfortable. full kitchenette. good shower water pressure. better than expected.
Excellent 10.0
Pros: I love the space in the room.
Excellent 10.0
Pros: The cleaniness
Cons: The mattress in the sofa needs to be updated the springs were poking us.
Excellent 10.0
Pros: Location
Mediocre 3.0
Pros: The bed
Cons: Hotel did not notify people that u need to keep your room key to get out of the parking garage and the fact that you have to pay for parking is ridiculous. Then what happened to privacy the front desk people let unwanted family members have access to my
Excellent 10.0
I love it.. coming back when I visit LA
Excellent 9.0
Pros: Location
Cons: The carpet was filthy
Poor 1.0
Pros: Can¿t beat the location.
Cons: The first room smelled like cigarettes, breakfast was a joke! Second room the rug was stained and gross as well the bed was super uncomfortable the window did not crack open even a little which did not give for any circulation and felt extremely stuffy!
Excellent 10.0
Pros: The location, style and security. The hotel was really great!!
Cons: The windows needed to be clean and the air vent over the stove needed to be cleaned but other than
Excellent 9.0
Cons: I was very disappointed that I had to pay 44.00 extra a night to park my car. If that was written on the website, I surely did not see it.
Mediocre 3.0
Cons: Walls are paper thin. Bathroom is filthy with hair everywhere. Kitchen is gross and hasn't been dusted in months. Wad of hair in middle of kitchen. Heating/Cooling did not work in the room. Stuck at 74 degrees. Shades did not close all the way.
Excellent 9.6
This hotel was unbelievably clean! Definitely will consider staying again!
Excellent 10.0
Pros: The roof top deck wasn’t open.
Cons: The connecting room can be noisy. We had a loud neighbor but it was cool and we didn’t complain.
Excellent 10.0
Pros: Proximity to airport Huge room with a sofa Subway and coffee and doughnuts on site
Excellent 10.0
Pros: Wonderful big rooms very comfortable !
Good 7.0
Pros: The room.
Cons: The disregard for the ruckus in the next room. All night long fighting and yelling and front desk would do nothing about it.
Okay 5.0
Pros: Room was clean and roomy.
Cons: There were no amenities. No fridge, coffee maker or microwave.
Poor 1.0
Cons: I have to carry my 5 bags alone. No one helped me bc there were no enough stuff members.
Good 7.0
Pros: The room
Cons: They charged for parking and I was not aware but the refunded me back after I showed proof
Okay 5.0
Pros: Nice staff in breakfast area.
Cons: False advertising on the room. The hotel gave us the smallest room on the floor, half the size of the regular rooms, but still charged us the same. There was no additional sofa bed nor separated desk area, as had been advertised.
Excellent 10.0
Pros: Hands down one of the best hotels we have ever stayed in. It was absolutely clean and comfortable. No sounds from the airport at all. This is how all hotels should be.
Cons: The hotel is brand new and still smells of fresh paint, for allergy sensitive people this could be a problem.
Homewood Suites by Hilton Los Angeles International Airport - Los Angeles
Rated no. 6
8.5
Excellent 8.5
Based on 1,853 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
9.3
Location
8.5
Overall
9.6
Overall 8.4 Excellent
Based on 1,108 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
9.3
Location
8.5
Overall
9.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Facilities
8.6
Location
8.6
Overall
9.3
Cleanliness
8.8
Comfort
8.8
Location
8.4
Services
8.6
Staff
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
9.0
Location
8.6
Overall
10.0
Services
8.8
Cleanliness
8.9
Comfort
8.9
Location
8.6
Services
8.7
Staff
8.6
Cleanliness
8.9
Comfort
8.7
Facilities
9.3
Location
8.6
Overall
9.6
Cleanliness
8.8
Comfort
8.7
Location
8.5
Services
8.5
Staff
8.5

Excellent 9.0
Pros: Schoon en modern
Cons: Shuttle to the airport
Excellent 9.6
Very nice hotel and close to LAX airport!
Excellent 10.0
Pros: Location
Cons: Self parking fee
Excellent 10.0
Excellent Hotel, Amazing service. Great for any Business travelers.
Excellent 10.0
Pros: I will keep coming back this is my 3rd time and Inwant to come again this week.
Cons: Nothing I can think of. Rooftop jacuzzi and lounge would be cool ha ha.
Excellent 10.0
Pros: The laid-back atmosphere and relaxed style made this a perfect place for a week-long stay.
Mediocre 2.0
Pros: None
Cons: Smells badly in the room
Good 7.0
Pros: The staff were friendly and attentive. The rooms were clean upon arrival. Parking was reasonable at $18 per night.
Cons: I booked a king bed room. No way the bed was a true king. The lighting in the bathroom was poor making it difficult to comb your hair or put on makeup.
Excellent 10.0
Pros: It was very quiet I enjoyed the pool
Cons: The food was nasty and the room was very dusty the towels were dirty
Excellent 10.0
Pros: Cleanliness
Cons: No
Excellent 10.0
Pros: Bright room. Great quiet location. Easy parking. Good food in the restaurant.
Excellent 9.0
Pros: bluetooth mirror
Cons: single shower door
Excellent 8.0
Cons: No smoking in the rooms. Prefer smoking rooms.
Good 7.0
Pros: Extreme my new hotel but very dirty nice staff and safe place to sleep
Cons: Floors were not clean countertops stained and dust everywhere took sheets off and stuff was inside from previous person who stayed I had to take an immediate shower .
Excellent 10.0
Pros: We wanted a covid safe one night getaway and this was  amazing honestly, felt safe and comfortable at the same time. Ase front receptionist was extremely helpful!! She answered all our questions and was very attentive. I definitely be com
Cons: N/a
Excellent 9.0
Pros: It was fantastic. The hallway common areas could use a some lipstick and rouge but other than that a very safe and quiet location
Cons: It was fantastic. The hallway common areas could use a some lipstick and rouge but other than that a very safe and quiet location
Poor 1.0
Pros: I mostly like the location
Cons: This hotel charged me for additional nights. When I contacted them to get my money back I got the runaround. They still have 188 dollars of mine that I must contest
Okay 5.0
Pros: The TV was larger than most hotel rooms and decently sized.
Cons: Staff was rude. When asked for extra linens, they said they didn’t have any. Parking is an extra $10 a night. The cleanliness of the room could’ve been better.
Good 6.0
Pros: Very modern
Cons: The parking lot was trashed and housekeeping didn’t clean my room the next day and had to ask the following day. Also several of the guest were noisy EVERY night . They partied outside my window drinking and make a disturbance
Good 6.0
Pros: Style..interior dec
Cons: The mirror did not function and there was no conditioner in the dispensary
Okay 5.0
Pros: What I like best about the Hotel was it’s location and pool access
Cons: I did not like that the hotel did not mandate that people do not smoke on the property as it is a non smoking hotel and it was not the cleanest either.
Good 6.0
Cons: Been here before and it was a much better experience. This time Monday they didn't put towels in the room. On tues/Wednesday in another room, they didn't have a blanket on the bed+shower walls had hair on them. Also, Pot smoke kept coming into room.
Poor 1.0
Pros: The shower and Bluetooth mirror
Cons: check in was a mess. The associate was poorly trained. Did not inform me about parking being $50. Mixed up my reservation and had me for one day instead of the 2 I paid for so i was disturbed by staff knocking on my door Thinking I was overstaying
Mediocre 3.0
Pros: Young lady who checked us in was wonderful and working very hard to accommodate all the people checking in and those who needed her in the lobby lounge area
Cons: Rooms were definitely not clean or sanitized which is extremely scary considering they house Covid 19 essential workers who could have a high likelihood of being infected. Lots of people smoking marijuana in the common areas. No microwave in rooms
Poor 1.0
Pros: The size of the rooms.
Cons: They had roaches. The staff was rude.
Good 7.0
Pros: The room was nice and I loved that it had a nice big couch in there
Cons: I didn’t like that i was trying to watch tv and I called saying it wasn’t connected to the internet and they said the tv was down for the night. Also, I don’t think they really cleaned it before I got there. There was in-n-our trash i
Good 6.0
Pros: Cute Boutique hotel.
Cons: They are not enforcing a mask-on policy for COVID19, unlike the other hotel (Doubletree by Hilton) that we stayed at a few blocks away. I guess most of the guests are younger and don't really care. The SmartTV was not connected to the internet.
Okay 4.0
Pros: 1)The bed, the tv 2) the front desk texted me to see how i was doing, probably after i tried to reach them for 20 minutes when they didn't pick up.
Cons: 1- nobody picks up the phone when you dial 0 to the front desk. 2- there were no signs up in the rooms or inside the hotel, assuring guests that they were clean or santized for covid. none of the staff had on masks. 3- loud partying on my floor from 1a-
Poor 1.0
Cons: Unhelpful front desk
Poor 1.0
Pros: None
Cons: Rude front desk receptionist
Okay 4.0
Pros: Location to my event, Nice gym
Cons: Wooden platform bed. Hit my shins on it several times. Room not thoroughly cleaned and prepped. Trash still in can. Only one coffee cup. Trash in parking lot and around the hotel grounds. I mentioned cup complaint to front desk. He just grunted.
Mediocre 3.0
Pros: The decor is decent
Cons: Aside from it being advertised totally different than the room we actually got to stay in, the fan was broken in the bathroom, some of the lights didn't work. The staff member at the front was yelling that he was the only one there when he had 6 people.
Excellent 10.0
The room was very clean, and the staff were excellent. I worried about being too close to the airport but it was absolutely quiet 24/7. The hotel provides complimentary Lyft rides back and forth from the airport - thought this was superb. Many restaurants and cafes are within a walkable distance, so I did not feel the need to rent a car. I just lyfted/ubered around the city if I had to.
Excellent 10.0
We were close to the airport,. The free shuttle was an awesome feature, and the location was handy to casual food services. Four of us shared a taxi from the cruise ship to the cambria, and we were picked up by “ a day in L A tours which provided a great overview of downtown LA at a reasonable price..
Okay 4.0
Pros: The colors were nice, it was nice that they had a bar at the lobby.
Cons: The first room they gave us was filthy, not cleaned and used towels on the bed, 2nd room was bigger which was nice but it Had not been cleaned properly, none of the counters have been wiped down there was hair all over the counters& bed & ring stains
Good 7.0
Pros: The rooms were very updated
Cons: There was a light shining right in the window which was VERY bright!
Excellent 10.0
Pros: Excellent staff and pretty comfortable bed. I really liked the modern decor and the large shower. The kids loved the blue tooth LED mirrors in the room and bathroom. We even checked in early and it was no problem.
Cons: The self closing doors are super loud and maybe a shower seat or a place to prop a leg up up on to shave in the shower would be great. Maybe offer a free continental breakfast too?
Good 6.0
Pros: Staff, comfortable room, washer/dryer, gym
Cons: Shuttle to airport wasn't as convenient as I had thought. It makes several stops.
Okay 4.0
Pros: convenience factor and parking
Cons: actual mattress was dirty floors in room were gross stains all over the rug and counter top, coffee area in room was kept unclean bathroom fan either did not work or extremely poor at circulating the air out of the bathroom hotels cleaners were good
Excellent 9.1
Pros: Very nice, welcoming, and helpful staff; comfortable, clean, modern rooms, and close to LAX airport with shattle service provided
Cons: Water Pressure of the sink but not big deal
Excellent 8.0
Pros: Great value for the cost. Would definitely stay here again.
Cons: All the hot items in the breakfast buffet was cold.
Excellent 8.8
Pros: The hotel was beautiful and the rooms had a lot of modern amenities.
Cons: BUT the walls are paper thin. The guy next door woke me up when he was talking on the telephone. It sounded like he was in my bathroom with the door open.l
Excellent 10.0
Pros: Awesome rooms and staff
Cons: Nothing
Excellent 10.0
Pros: Close to beaches, very affordable, breakfast is good, management and employees very friendly, parking easy
Excellent 10.0
Pros: Affordable and convenient. Very modern. Beautiful hotel
Cons: Some of the lighting fixtures did not work
Cambria Hotel Los Angeles LAX Airport - El Segundo
Rated no. 7
8.4
Excellent 8.4
Based on 1,108 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.6
Facilities
8.4
Food
9.2
Location
8.7
Overall 8.3 Excellent
Based on 1,966 reviews
Cleanliness
8.8
Comfort
8.6
Facilities
8.4
Food
9.2
Location
8.7
Cleanliness
8.4
Comfort
8.0
Facilities
8.4
Location
8.4
Overall
8.0
Cleanliness
9.5
Comfort
9.0
Facilities
9.0
Location
9.5
Overall
9.5
Cleanliness
8.7
Comfort
8.4
Location
8.6
Services
8.3
Staff
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
8.8
Comfort
8.9
Facilities
8.8
Food
9.2
Location
8.8
Cleanliness
8.8
Comfort
8.7
Location
8.7
Services
8.5
Staff
8.6
Cleanliness
9.0
Comfort
8.9
Facilities
8.0
Location
8.9
Overall
10.0
Cleanliness
8.8
Comfort
8.7
Facilities
7.8
Location
8.9
Overall
7.7
Cleanliness
8.6
Comfort
8.6
Location
8.8
Services
8.4
Staff
8.2

Okay 4.0
Pros: The new lobby revamp, proximity to airport, airport shuttle.
Cons: Cleanliness- the whole hotel felt "damp" and fruit/fungus flies were abundant in the hotel lobby bar, which was one of the only places available for food. Lackadaisical, older wait staff in bar who lied about beer availability (I waled up and got it myself) and who charged us for the wrong meal. At check, the workers didn't greet me or my partner at all as we stood there patiently waiting- and when one worker did finally walk up to a kiosk, she "shooed" us over with a bothered wave of hand to the next kiosk, where no one was standing. The lady that appeared seemed equally as bothered to check us in- cutting me off with short, curt responses. When a larger group of white business men walked in a few seconds after I completed check in, it was smiles all around from the staff who all rushed over to check them in. Strange. Room was small and WAY overpriced for the amenities we received; it too, was very damp and didn't feel clean at all.
Excellent 10.0
Pros: The hotel was clean and the view was awesome.
Cons: n/a
Excellent 9.0
Pros: Location.
Cons: Dining places were so-so for a hotel like this Not up to Marriott standards, in my view.
Good 7.0
Cons: courtyard with pool was lighted too late and noise did travel upward.
Excellent 9.0
Pros: I liked the fact that the room was close to the airport
Cons: The up charge that they said I was going to get back but didn’t receive.
Excellent 10.0
Pros: very nice and clean, the staff was amazing I really enjoyed eating at all of the restaurants inside the hotel
Mediocre 2.0
Pros: I didn't
Cons: all of the people
Excellent 9.0
Pros: Location and great staff
Okay 5.0
Pros: Location clean not full of smoke like the Sheraton
Cons: Food was not good. A Simple hamburger was bad Tried the steaks before as well only marginal quality for $54 Parking was full I drove around about ten minutes to find a spot. $45 a night for guests Just up the street by Hilton you can get it $30
Excellent 8.0
Pros: Everything was really nice the staff, the room was nice and the shuttle to the airport was terrific I would give this hotel max stars but there¿s probably always room to improve
Excellent 8.0
Pros: The room was newly renovated and everything was very clean. Room had coffee maker, mini fridge, plenty of outlets/ports for your devices. Decent shampoo etc. Lobby has gift shop and restaurants. They have aa computer to print your boarding pass which is .
Cons: No free Wifi in the rooms. Charging for wifi in this day and age is ridiculous.
Okay 5.0
Pros: Good fitness center for a hotel. Self service laundry was also a plus.
Cons: Hotel was advertised as "Free WiFi" but the wifi is not free, it's more than $15 per day.
Excellent 8.0
Pros: The staff is amazing and it has great restaurants and a starbucks! Bonus!!!
Cons: The air conditioning did not seem to work well in my room and there was no cold water at all. I informed the front desk and they appreciated the information.
Poor 1.0
Pros: Nothing
Excellent 10.0
Pros: No problems. Only an overnighter so didn't need much other than to get 8 hours sleep before catching the next flight.
Poor 1.0
Pros: Location
Cons: Cleanliness
Excellent 9.0
Pros: The pool was absolutely lovely. It felt more like a resort than an airport hotel. Although normal outside food service was not available (due to Covid) the restaurant even offered delivery service poolside. The beds were incredibly comfortable.
Cons: I wanted a late night snack but when I went down to the "pantry" at about 10:30pm it was not open. They told me to come back at 11pm however when I went back it was still closed; however a nice guy at check-in desk opened it for me to select something.
Poor 1.0
Pros: I liked nothing about this hotel the pictures were highly misleading
Cons: The staff was rude and disrespectful, our first room was dirty with stains on the bed, the second room was placed right next to the elevator and we had no hot water ever so we couldn¿t shower
Excellent 9.0
Pros: The cleanliness and vast number of resources available at this hotel. In addition, the hotel is beautiful and the shuttle to and from the airport is very convenient.
Cons: The price of the parking was astronomical.
Excellent 10.0
Pros: My kids and I love the pool
Poor 1.0
Pros: The restaurants were both good.
Cons: They gave me a room on the pool level, I paid for a higher room. The room looked like it had never been vacuumed. I understand we didn't get room service because of COVID, but I didn't realize I would have to ask for towels for 2nd day. I paid over $---.
Poor 1.0
Pros: After being there for three days I never received housekeeping I did not get the room that I reserved and paid for in advance want available and they only accommodated half of the price that they should
Excellent 10.0
Pros: Stress free
Good 6.0
Cons: Almost everything.
Excellent 8.0
Pros: I missed the memo if there was breakfast included but that would be a nice addition. Even if Continental.
Cons: Paperwork stated there would be no room service or cleaning services and they were in our room when we came back.
Excellent 10.0
Pros: The staff was very helpful
Cons: Room scent a little strong
Excellent 9.2
very clean, comfortable beds and quiet
Excellent 9.6
Had a lovely stay for one night before our connecting flight. Staff were very pleasant, nice bar and restaurant - although due to covid gouvernement restrictions they were closed. Would highly recommend this hotel for a layover.
Good 6.0
Cons: 40 parking
Good 6.0
Pros: The location
Cons: There was no housekeeping. I requested housekeeping and clean towels and no one came. I went to front desk the next morning to make the 2nd request for towels and housekeeping. There was also no mention of $43 per night for over night parking.
Poor 1.0
Pros: Hotel was clean, staff are awesome
Okay 4.0
Cons: Parking fee is half of the room fee. Inhonest business
Good 7.0
Pros: I liked the amenities, especially the gym, and the cleanliness and modernness of the hotel. The rooms were nice, and staff was relatively friendly and helpful.
Cons: Price-gouging customers approximately $45 a day for parking (not even valet!) is not cool. This is a major sticking point and a major reason why I'm probably not going back to this hotel. Absolutely ridiculous. $15 a day would be more reasonable.
Good 7.0
Pros: Pool area very serene landscape and furniture. Being poolside you would not think you are close to airport.
Cons: Did not appreciate the expensive parking at $50 a night. Unfortunately prior to leaving room a large roach came through front door, not even knocking.
Good 7.0
Pros: Location
Cons: Poor room , first floor parking lot , no bath tub, tv did not work needed repair
Okay 5.0
Pros: The rooms were very clean and nice and comfortable.
Cons: The parking is very expensive per night and self parking is not easy for patrons of the hotels.
Good 7.0
Pros: Location and staff were great
Cons: Room was outdated and did not have some amenities I have come to expect with Hilton. No microwave, older lighting, coffee maker and refrigerator.
Poor 1.0
Pros: staff was wonderful
Cons: The room is located next to laundry and storage room. Did not get much sleep. I had a very long day and wanted to relax in hot tub. When I got there its was full of people drinking and smoking marijuana. Could believe this I have stayed At Marriott b
Poor 1.0
Pros: The ambience.
Cons: The T.V. never worked I had called down they said they were sending someone up. 3 hours later no one ever came, then they took the phone off the hook we couldn't even call down stairs even to call for someone to bring up a cart. Terrible stay!!!
Poor 1.0
Pros: The location was convenient and they provided free shuttle to airport.
Cons: The hotel staff was HORRIBLE. I got locked out of my room after I advised the hotel staff that I was going to extend my stay due to being in town for a funeral. It took almost 1 hour for security/hotel maintenance to help me gain access to my room.
Excellent 10.0
Pros: Cleanliness
Cons: Having bottled water in the room.
Excellent 8.5
This inn is all around the airplane terminal. The view over the runway to the sea from the official relax are fabulous and I have continuously had nothing but positive encounters at this lodging which is sound sealed. It is inside strolling separate of the air terminal or a really brief Uber ride. But the comfort of the area closes there. For transport into the city you must go back to the air terminal to capture the flyaway transport. That will take you a great hour in spite of the fact that it'll taken a toll you exceptionally small! The pool within the yard is one of the finest highlights of the lodging. This remains one of my favorite areas and I have no delay in suggesting this lodging.
Excellent 8.5
The pool within the courtyard is one of the most excellent highlights of the hotel and indeed in January there were individuals utilizing the pool and the jacuzzi. The room was furnished with new appliances and furniture, spotless and in astonishing condition. The room was a decent estimate with typical Marriott bedding, conveniences, and a huge TV. Housekeeping was inviting and intensive. The gift shop does have more selection though, including snacks, ice cream, and beer.
Excellent 10.0
it’s really close to LAX and the workers were so kind. Also I like my room and swimming pool. I’d like to stay here again if I go to LA again.
Excellent 10.0
Pros: Overall experience was five all the way. Great staff, wonderful customer service, comfortable rooms, nice lobby, restaurants and lounges.
Cons: Parking attendants were very helpful and nice as well but the hotels policy regarding parking is very steep. The rates are extremely high and should at the very least offer in and out privileges
Excellent 8.5
I was pleasantly surprised by the standard, service and cleanliness of this hotel. It’s not often that an airport hotel provides all 3 well, and for a reasonable rate. The bed was very comfortable, it’s insulated from the airport noise, there’s a good gym and pool, the bathroom had just the right level of toiletries, I also liked the little balcony's you could sit on in front of the pool very much. The breakfast in the restaurant was the best I got during my stay in California. And since the hotel is so close to the airport (5 min. drive), no noise from the airplanes at all!! Would definitely stay here again.
Good 7.1
We stayed in this Hotel in 2015 and the decor was rather dark and not very welcoming and the room was very cold with very noisy air conditioning and the result was not a pleasant one so when we stayed in the Hotel again in November 2017 in almost the same room we were pleasantly surprised that the Hotel was in the process of a complete upgrade, gone was the dark carpets and wall coverings and the overall effect was a much brighter modern one, however although the room we stayed in had been given a complete makeover, the air conditioning was noisy and seemed to have a mind of its own, the bed, was comfortable but the tired Duvet had so little filling that my wife had to put on outdoor clothes to stay warm, but credit where credit is due the bathroom was excellent and the large shower was the best we have used in a hotel ever, also a coffee machine was provided in the main room but the socket adjacent to it was not working so we had to use the nearest socket which was in the bathroom, all this was bought to the attention of the management and had we been staying longer we certainly would have taken it further but this was overnight only and leaving a brochure extolling the virtues of the bedding and offering it for sale was not helpful.
Excellent 8.8
Pros: I had one of the renovated rooms on the 18th floor. Lights are motion sensors which was pretty cool and an interesting way to save power. Loved the M club lounge the best though and the view is incredible! Over LAX airport. Bed was comfy, desk lighting great. Definitely consider staying here again. I was allowed a 4pm checkout with Marriott benefits - yay! Especially because I had a late flight out.
Cons: The ceiling panels in the bathroom had lifted up which wasn't a great look. Only 2 panels. I tried fixing them.
Excellent 8.2
Pros: The staff were wonderful and helpful specially D antoine.
Cons: I like the enthusiasm of the hotel and the safety,I move from ventana hollywood hotel to marriott because my rental car were vandalized and they should told me about the safety,but they didn't.I regrets my stay there and I have 3 rooms for 319$ plus taxes each room.At Mariott the prices is cheaper 100$ less.
Excellent 9.4
Pros: What I'll remember most is the consistently friendly and helpful service, from first arriving to departure.
Cons: Pool was a bit cold
Excellent 10.0
Pros: My kids and I love our stay... Beds were comfortable. . staff was nice and friendly.. The restaurants were delicious.. Love the pool and jacuzzi.. We had a great time.
Good 7.7
Cons: The Wifi service
Good 7.7
Pros: Clean, comfy beds and decent restaurants within.
Cons: Room smaller than expected, especially the bathroom
Excellent 8.0
Pros: Staff helped us with the set up of a baby bed
Good 7.1
Pros: The room and restroom was very clean and the restaurant for breakfast very good
Cons: Room is small
Okay 4.0
Pros: The pool is nice
Cons: The rooms are very very small, the treatment to the costumer is really bad. Not reccommended.
Excellent 8.0
Cons: Had to wait at airport for 35 minutes for shuttle to pick me up. Unacceptable!!
Excellent 10.0
Pros: Really great staff. Enjoyed the wine pairing and tasting menu at steak house.
Los Angeles Airport Marriott - Los Angeles
Rated no. 8
8.3
Excellent 8.3
Based on 1,966 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
8.6
Location
8.4
Overall
9.1
Overall 8.3 Excellent
Based on 1,198 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
8.6
Location
8.4
Overall
9.1
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
8.5
Comfort
8.5
Location
8.4
Services
8.2
Staff
8.6
Cleanliness
9.2
Comfort
9.2
Facilities
8.0
Location
6.8
Overall
9.2
Cleanliness
8.8
Comfort
8.6
Location
8.4
Overall
4.0
Services
8.5
Cleanliness
9.0
Comfort
9.0
Facilities
9.3
Location
8.8
Overall
10.0
Cleanliness
8.8
Comfort
8.7
Facilities
10.0
Location
8.4
Overall
9.6
Cleanliness
8.5
Comfort
8.7
Location
8.5
Services
8.3
Staff
8.7

Excellent 10.0
Pros: I liked it was clean pleasant vibe staff attentive to my concerns and helpful. breakfast was good.
Cons: the water pressure look in the shower and the television channels missing. staff stated they needed to call direct tv for a solution to the problem. meanwhile there was a number of guest that had the same problem.
Good 7.0
Pros: Proximity to airport, freeway, businesses in El Segundo. Spaciousness of the rooms. 24 hour gym.
Cons: Housekeeping did not clean every day. We were there 3 nights and they never tidied up the room/changed bedding/changed towels. Our mini fridge was leaking when we arrived but we fixed it ourselves. The breakfast options could be improved, but I know there are limits to what they can serve because of COVID-19.
Excellent 10.0
Pros: Had to leave for the airport too early.
Cons: Nothing
Okay 5.0
Pros: breakfast was really good
Cons: running water was yellow
Excellent 10.0
this has become our go-to place for any time we fly in or out of LAX. They have clean rooms, comfortable beds, decent breakfast and good location to shopping, restaurants and the airport.
Excellent 10.0
this has become our go-to place for any time we fly in or out of LAX. They have clean rooms, comfortable beds, decent breakfast and good location to shopping, restaurants and the airport.
Mediocre 2.0
Pros: Someone was playing loud music until 2 am in the room above ours. We had to get up at 5 am for a flight and my wife did not sleep that night. We called the hotel staff twice and they did not do anything about it. Also, no shuttle service to airport.
Cons: Hotel is basically new and clean. It is nice inside but the loud music and hotel staff¿s lack of inaction was a big problem.
Excellent 9.0
Pros: Clean and modern
Cons: Hot breakfast couldn¿t keep up with demand.
Excellent 9.0
Pros: Overall every aspect worked.
Cons: There was some dirty underwear found underneath a bathroom sink.
Poor 1.0
Pros: I hated it I want my damn money back was bed bug I have pictures and also I got hacked everything was stolen
Cons: Yes bed bugs no heat
Excellent 10.0
Pros: Everything
Cons: Parking...when you pay $18/ night and forget to leave the little slip of paper in your windshield, you should NOT wake up to a note you will be towed. We will stay somewhere else for $-- per night where you are not harassed by hotel staff when you sl
Excellent 10.0
Pros: The lobby
Cons: Frosted glass bathroom doors
Okay 4.4
Front desk service sucks
Excellent 9.2
Easy & quick check in Clean & sanitized rooms Good location if you’re flying out of LAX Close to Hollywood Blvd
Excellent 8.0
Pros: Bed great. Breakfast left something to be desired. No toast entire 2 weeks. Toaster broken. No cream cheese for bagels often. Orange juice disappeared for last week. Breakfast sandwich wasn’t available without meat for us vegetarians.
Cons: Better job on breakfast.
Mediocre 2.0
Pros: The room was good
Cons: The staff didn't let me stay in the room for additional hour even though I had asked for late check out as I had an important meeting. They asked me to pay $25 extra per hour. I had to sit in the lobby for the meeting in covid.
Excellent 10.0
Pros: I liked the staff very pleasant and the location is perfect for my needs. I especially liked the strict no smoking policy it certainly helped clean air circulation in the rooms and common areas.
Cons: I really do not like the parking charges especially since I am careful to request a hotel stay includes parking as an amenity.
Excellent 10.0
Pros: Very clean, new.
Cons: No.
Poor 1.0
Pros: Do not stay here! It’s across from a machinery factory. In the middle of the night, loud awful screeching noises will go off many many times. It’s by the airport and I think it makes airplane parts or something. The noises went off 5 tim
Cons: The staff did not disclosed the noises to me!!
Good 7.0
Pros: Costumer Service .
Cons: Room service.
Excellent 10.0
The staff were warm and hospitable, and they went out of their way to make me feel at home. All the facilities were clean and new, and the bed was SO comfortable-- I slept like a rock. Can't recommend highly enough.
Excellent 9.4
Pros: Breakfast was amazing. Most mornings there was eggs, bacon, cereal, and toast. Some mornings there were waffles, pancakes, or sweet potato mix.
Good 7.5
Pros: Location was quiet. Hotel was clean, smell fresh, parking was busy but was able to find parking space farther down the lot. Breakfast was free but could of have better variety of food. Room size good, comfy bed, nice size bathroom, plus sitting area. I would stay here again.
Cons: The hotel was a smoke free place but for 2 out of the 3 night we stayed, it smell like someone was smoking outside our door. It was a really strong smell that last for hours. Plus some guest was outside talking on the phone very loud at 1am for hours arguing. We could hear clearly what was going on from our window on the 2nd floor. Parking fee.
Excellent 10.0
Pros: Great hotel, great stuff, thank you
Excellent 10.0
Pros: Let’s just say I always stay here, unless circumstances force me not to.
Cons: N/A
Excellent 10.0
Pros: The room was clean and nice.
Cons: 15 dollars for parking per day
Excellent 9.7
Pros: Clean rooms spacious great breakfast
Good 6.5
Pros: Clean and new room
Cons: I didn't like for parking. Should be included.
Excellent 9.0
Pros: The gal that works at breakfast time is fantastic. She is so friendly.
Hyatt Place Lax El Segundo - El Segundo
Rated no. 9
8.3
Excellent 8.3
Based on 1,198 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
8.7
Location
8.8
Overall
8.4
Overall 8.3 Excellent
Based on 577 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
8.7
Location
8.8
Overall
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.0
Location
8.0
Overall
6.0
Staff
4.0
Value for money
6.0
Cleanliness
8.5
Comfort
8.6
Location
8.8
Services
8.2
Staff
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.8
Comfort
8.6
Facilities
8.8
Location
9.2
Overall
8.6
Cleanliness
8.8
Comfort
8.8
Location
8.9
Services
8.6
Staff
8.6
Cleanliness
8.9
Comfort
8.6
Facilities
8.3
Location
8.6
Overall
8.0
Cleanliness
8.6
Comfort
8.3
Facilities
8.6
Location
8.7
Overall
8.6
Cleanliness
8.7
Comfort
8.4
Location
8.6
Services
8.2
Staff
8.7

Okay 5.0
Pros: The location is near Lax with free shuttle service, plenty of restaurants walking distance on a busy boulevard. There is a bar & with food menu, we only had cocktails during happy hour.
Cons: The pictures make it look better then it is, the property needs updating & a deep clean in the rooms & bathrooms. The opening patio door was a plus for fresh air. Only stayed 1 night & wouldn't return.
Good 7.0
Pros: Interesting room
Cons: Advertised free breakfast but that is not true.
Good 6.0
Pros: hotel was close to the airport and their is a shuttle service to the hotel. not best marked pick up the staff are freindly and happy to help
Cons: all was well durning my stay
Okay 4.0
Pros: I like the location it was next to alot of food stores
Cons: The advertisement. I booked a king loft and got a single room. When I booked the room it showed that I would have a king room with a loft
Good 7.0
Pros: Proximity to LAX and trendy interior.
Good 6.0
Definitely not somewhere you want to book for a family. It honestly felt as though we booked a room on a cruise ship. The rooms were super tiny and poorly designed. If your traveling solo then may be for you.
Okay 5.0
Pros: Location
Cons: Breakfast has less options
Excellent 10.0
Pros: Great location, nice room.
Excellent 10.0
Pros: Cleanliness was ***** 5 stars. Great customer service all around. Perfect Location.
Cons: The only thing is that I was awaken in the early morning by the garbage truck location outside my window.
Excellent 10.0
Pros: Location and staff.
Cons: The bathroom door don't lock.
Excellent 9.0
Pros: Staff A++...location near airport with shuttle.
Cons: Nope...
Okay 5.0
Pros: The bartender.
Cons: Both nights woke up around 5am due to someone opening a chain lock on the back fence. Either get a quieter lock or go through another door. Also construction happening behind the hotel so if you need a quiet place try elsewhere. Dirty room leaves on floor
Excellent 10.0
it was really awesome
Good 7.0
Pros: The location and the lounge area.
Cons: I had to pay extra money for breakfast. It was supposed to free breakfast.
Excellent 10.0
Pros: Staff
Cons: No
Excellent 10.0
Pros: The staff was helpful and the hotel has a unique vibe with the decor .
Excellent 8.0
Pros: Always good
Excellent 8.0
Pros: Always good
Excellent 8.0
Pros: Always good
Excellent 8.0
Pros: Always good
Excellent 8.0
Pros: Always good
Good 6.0
Pros: Decor, balcony in every room, free internet
Cons: No available parking in hotel's parking lot even though being charged to park. Lack of options for breakfast. Booked ahead and view from room was just to a wall of another part of building.
Mediocre 3.0
Cons: My girlfriend woke up with multiple bed bug bites all over body.
Okay 5.0
Pros: Convenient to LAX with shuttle service
Cons: Booked 2 beds but got stuck in a king room with a blow up mattress.
Mediocre 3.0
Pros: the front desk staff was polite
Cons: this is a mcmansion hotel... thin walls, shoddy construction, and overly efficient floor plans wrapped in a colorful veneer. after spending '----/night they would not even offer to ship me a $4 package of something I left in the room without my credit car
Poor 1.0
Pros: Location
Cons: Unsafe. The doors to the rooms open outwards, with the hinges on the outside. Doors were flimsy, latches useless.
Good 7.0
Pros: The best thing about this hotel was the general feel and vibe of the place. It isn't typical and they win points for that. Also, they have a pretty nice staff
Cons: The major disappointment with this hotel is that the first night we stayed someone decided to smoke the world's smelliest marijuana on our floor and maybe even directly next to us. It was awful and permeated the entire room. We didn't hear from management
Good 7.0
Cons: Very noisy at night.
Good 7.0
Pros: Good food and grocery store nearby. Nice pool and gym.
Cons: Lots of partying and people smoking in the hallway at 1am. Ear plugs and a towel under the door helped. Extremely expensive hotel for what you get.
Good 7.7
Cons: Toilet wouldn't flush upon arrival. Called the front desk which said they would send maintenance down. Waited a few hours, no one showed. Called back and they had someone up in a few to try and fix it. The maintenance gent said he wasn't able to fix it, so they said we would get a new room in a few. We waited and waited, no one cake. Called the front desk again and they sent some one up quickly with new keys. Hours later and 4 phone calls later, we got our new room. Rooms aren't your typical Aloft layout either.
Mediocre 2.0
Pros: The pillows
Cons: The walls are so thin it sounded like the neighbors were In the same room and their baby cried all night and the front desk was no help when ii called to tell them and you guys were not transparent about pricing 14/day shoulda booked with embassy suites
Good 7.0
Pros: location
Cons: Rooms on floor 3 and below are dungeon-like. The elevator wasn't working and no directions were given on how to go to my room on the 2nd floor. I had to figure it out myself.
Excellent 9.7
Pros: Fun bar and lobby area with a buzzing atmosphere Large pool and seating area Little gym Good selection of fast casual restaurants close by Grocery store and drug store next door
Cons: Having to pay for parking Rooms on the smallish side
Okay 4.2
Pros: One of the front desk girls was friendly
Cons: There was no working heat. When I called about it being cold and the heat not working, the heat wasn't fixed . Instead I was brought a space heater, which made the electricity go out
Excellent 10.0
Pros: Big comfy beds with crisp sheets. Clean modern rooms and bathrooms. Airport close and very affordable.
Cons: leaving
Excellent 10.0
Pros: I travel with my pet almost always. I love how dog friendly the staff at this hotel is. They even have dog beds and food bowls upon request. The lounge area was really cool. Fun books to read and games to play. Rooms were clean and comfortable.
Excellent 10.0
Pros: The room was very neat and clean. It has a Ralphs supermarket nearby, which is very convenient to buy some grocery. And there is also one in-N-out nearby. You won't hear the noise from the airplanes at night. It's very quiet.
Good 6.0
Pros: It was a place to stay and a bed to sleep in. Surrownding food was within walking distance.
Cons: No breakfast. You had to pay for parking. Not very roomy.
Excellent 9.1
Pros: Everything is real clean
Cons: Air conditioner is a little loud and nobody came to fix it on our last night
Excellent 10.0
Pros: Nice rooms and nice room service
Cons: No indoor pool . No paid parking
Aloft El Segundo - Los Angeles Airport - El Segundo
Rated no. 10
8.3
Excellent 8.3
Based on 577 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.8
Facilities
8.2
Food
6.5
Location
8.9
Overall 8.2 Excellent
Based on 2,177 reviews
Cleanliness
8.7
Comfort
8.8
Facilities
8.2
Food
6.5
Location
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
6.6
Overall
6.3
Cleanliness
8.7
Comfort
8.7
Location
8.9
Services
8.2
Staff
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
9.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
7.6
Facilities
7.2
Location
7.6
Overall
8.0
Cleanliness
8.8
Comfort
8.9
Location
8.9
Services
8.4
Staff
8.5
Cleanliness
8.8
Comfort
8.8
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
8.7
Comfort
8.7
Facilities
8.4
Food
6.5
Location
8.9
Cleanliness
8.6
Comfort
8.6
Location
8.9
Services
8.1
Staff
8.4

Good 7.0
Pros: Very busy, little tiered interior
Good 7.0
Pros: close to airport, Erica the check in girl
Cons: no breakfast, too expensive
Good 7.0
Pros: I like staff, They are humble
Cons: Sinks inside the room
Excellent 10.0
Pros: Availability of snacks and shuttle to airport Hotel was very clean
Excellent 8.0
Pros: Close to the airportand rooms were clean and quiet.
Cons: $45 a day for parking is ridiculous.
Good 7.0
Pros: close to the airport, didn't hear much airplane traffic. Room card needed to access separate lobby area to board elevators. Comfy beds.
Cons: Parking fees are extremely high (almost half the cost of the room), and spaces are super narrow!! Food choices are limited in area.
Excellent 8.0
Cons: No disclose i formation at checking time about scheduling a shuttle to the airport
Excellent 10.0
Pros: Location
Cons: Parking price
Excellent 10.0
Pros: Everything
Cons: Nothing, everything was 💯 satisfy
Excellent 8.8
Stayed one night between flights at LAX. Everything was closed at hotel due to COVID. Used Dash to get food but driver had to pullover on a side street because Courtyard's parking was not accessible. I had to walk out to street because driver couldn't park and come in to hotel. Only interacted with front desk. When we first arrived, we weren't sure where to check in because no one greeted us upon arrival. After walking up to one of the three podiums and speaking out loud to my husband as to where the workers were, someone said, "right here". Apparently, the plastic wall surrounding the podium, while protecting the worker, caused a reflection that didn't allow us to clearly see the worker sitting behind it. Other than that, we would come back because the rooms were clean, smelled clean and was large enough for the three of us to move around. Also enjoyed that it was quiet and you couldn't hear the outside traffic. Shuttle driver was courteous and helpful
Excellent 10.0
Pros: All good
Cons: No
Excellent 10.0
Pros: Close to the airport and clean.
Excellent 10.0
Pros: The cleanings,the space
Cons: No
Excellent 10.0
Pros: It was close to the airport and very nice and spacious room. Perfect place to stay if you have a crazy layover like we did. The shuttle was great to.
Cons: This isn’t a diss but was funny as me and my son had a great laugh about it. It needs to be told somewhere. So on the morning we checked out, we were trapped by the Hotel’s service robot in the elevator. We watched as a employee wrestled it
Good 7.0
Pros: Good water pressure and the bed was comfortable.
Cons: The hotel said the diner was open. When I arrived, it was closed. At least a hotel nearby had food options. The body wash dispenser was empty. I’m glad I brought my own.
Excellent 10.0
Pros: Wrt clean
Cons: Staff excellent
Poor 1.0
Cons: Per cost, No breakfast AND did not state had to valet pking of $45 to park where we already left it! Non-smoking hotel, Complained of extreme smell of marijuana And glue smell in our room n hall. Maid cleaning near, did nothing. Complained & nothing done!
Okay 5.4
Cons: Hard to find. Shuttle system poor as far as leaving hotel
Excellent 10.0
The property features a 24/7 shuttle service to LAX to any terminal you would like to reach at which is Exceptionally helpful. The staff was exceptionally neighborly and cheerful. The rooms were extraordinary but the inviting reception staff made our stay. The facilities were fine and clean. Room was huge, exceptionally comfortable, spacious lavatory. Great Stay. There was a wonderful ambiance around the pool at night and all the guests socialized.
Good 6.0
Cons: Didn’t sleep at all. Up all night listening to loud noises.
Mediocre 2.0
Cons: There's no pool or hot tub. We also had no local channels so we couldn't watch the Dodger games. There's also no option to self park so you have to pay for valet which is $36 extra a night.
Excellent 9.4
Pros: Staff was friendly. Quick check in and a quick check out.
Good 7.0
Pros: The hotel shuttle was convenient
Okay 5.0
Pros: PROXIMITY TO AIRPORT
Cons: NO COMPLIMENTARY BREAKFAST AND SLOW SHUTTLE SERVICE!!
Poor 1.0
Pros: Location is close to airport and hotel is clean. Room is small but very comfortable and practical. no noise. BUT:- Valet staff and hotel manager are the worst we have ever seen very rude and unprofessional. will never use that location again.
Cons: My wife had to call manager after very long argument they did allow us to unload our bags. Beware of the valet parking staff and hotel manager. As business platinum members we will never use this location again. the worst service and staff.
Good 6.0
Pros: proximity to airport
Excellent 10.0
Pros: I was very pleasantly surprised by this hotel. It was very clean and everyone was very friendly. It's proximity to hotels in transit or very nice it was even nicer than some of the higher priced hotels in the area that we stayed at. I would definitely recommend this place .
Cons: I didn't like that parking was not included and if you wanted to do the valet it was $30 a day. The parking garage is nearby where between 15 and $20 each time you went.
Mediocre 3.0
Pros: Free shuttle to the airport
Cons: No pool, no room service. The workers at the bar didn't want to give me any utensils nor syrup just because I didn't purchase anything from them yet I was paying to stay at the hotel for 4 nights. The star bucks is also very basic.
Good 6.0
Pros: Proximity to LAX
Cons: Air conditioning unit was very loud
Good 7.0
Pros: Clean, quiet, away from busy road. Pleasant staff. Nice looking room and hotel. Closest hotel to LAX. The shuttle operates 24 hrs a day.
Cons: FOOD DESERT: This hotel has NOTHING to eat, they have an overpriced snack shop with candy bars and small bottles of wine. Star Bucks(yuk)is open limited time. Bring instant cereal or dried soup and a spoon to avoid going hungry (in case you arrive late).
Good 7.0
Cons: I did not like the fact that you had to pay $30 for parking. that is outrageous, after paying for your hotel. Will not return to that location
Okay 5.0
Pros: Pillows were ok
Cons: First floor room about 100ft from the registration desk. Terrible bathroom. One of the worst showers ever. Apparently it was a disabled room for little people. The remote for the tv did not work. The regular rooms may be nice but this room was terrible.
Excellent 8.8
Pros: There was a free airport shuttle. Walking distance to bus to take me to Venice Beach & Santa Monica.
Poor 1.0
Pros: Close to airport with shuttle. Snacks store open 24 hours
Cons: The power went out for 3 hours when I checked in and the Internet was slow. I was supposed to work and with the power outage was unable. By the time the power went on it worked and was only able to sleep for 20 minutes before flight. Get a generator?
Poor 1.0
Pros: Location
Cons: The heater systems bad the bed not comfortable,
Good 7.0
Pros: Location is great.
Cons: Did not like that the sink wasn't in the bathroom. Made it hard for those who didn't need to get up early or use the sink at night.
Okay 5.0
Pros: The staff was excellent!
Good 6.0
Pros: Very close to LAX. Courtyard by Marriott is a solid choice
Cons: Parking is super expensive. Parking garage across the street is 1/2 the price. Also food & drinks at the Bistro is overpriced compared to other Courtyards but is expected at an airport hotel.
Good 6.0
Cons: Long wait for shuttle from the airport.
Mediocre 3.0
Pros: The room was big
Cons: $34 dollars to park and the extra fees!!!
Okay 5.4
Pros: Plenty of power outlet for phone charging
Cons: Bed sucks , too soft
Okay 5.0
Pros: Location, newness, cleanluness, size.
Cons: Staff rude, double charged credit card for incidentals and still has not been released, no room service.
Okay 4.0
Pros: The room was large.
Cons: There was no pool only a Jacuzzi and it was on the smaller side. I didn't like the location.
Okay 5.0
Cons: $34 valet only parking with no self park options
Excellent 9.7
Pros: You get a bedroom and a living room like suite for the price of a bedroom. Really good bedding that promotes a full night's rest.
Cons: If you have to stay at LAX, this is a good solution but at 200/night, it isn't the cheapest option near the airport.
Excellent 8.0
Pros: clean facilities, friendly staff. Hotel shuttle is very handy. A reasonably-priced option if you have an early-morning flight the next morning.
Cons: Bathroom was strange- toilet kept running and we had to fix it (didn't bother calling the front desk- it was more of an annoyance than an issue...) sink was TINY, shower nozzle was very short.
Good 7.3
Pros: Very comfortable bed & nice and clean.
Cons: Hallway & room smelled like sweet tobacco. Very unpleasant !!!
Courtyard By Marriott Los Angeles Lax/Century Boulevard - Los Angeles
Rated no. 11
8.2
Excellent 8.2
Based on 2,177 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
7.9
Location
8.6
Overall
8.1
Overall 8.2 Excellent
Based on 1,755 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
7.9
Location
8.6
Overall
8.1
Cleanliness
8.2
Comfort
8.2
Facilities
7.7
Location
8.0
Overall
8.4
Cleanliness
7.6
Comfort
6.5
Facilities
6.5
Location
8.6
Overall
8.4
Cleanliness
8.7
Comfort
8.6
Location
8.5
Services
8.2
Staff
8.4
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
9.3
Overall
8.0
Cleanliness
8.6
Comfort
8.6
Facilities
8.4
Location
8.4
Overall
8.0
Cleanliness
8.8
Comfort
8.8
Location
8.7
Services
8.3
Staff
8.7
Cleanliness
8.7
Comfort
8.8
Facilities
7.0
Location
8.6
Overall
7.5
Cleanliness
8.9
Comfort
8.9
Facilities
9.0
Location
8.8
Overall
7.8
Cleanliness
8.6
Comfort
8.9
Location
8.6
Services
8.3
Staff
8.6

Excellent 8.0
Pros: beds are very comfortable and pillows as well. very close to the airport.
Cons: Pool it wasn’t working at those days.
Good 7.0
Pros: clean, comfortable bed, helpful staff, airport shuttle worked well, breakfast (salmon avacado toast was excellent)
Cons: shower was cold, basic Wi-Fi slow, ac noisy
Good 6.0
Pros: I love the fact that its in a great area and its clean and we did have a great night's sleep. I love the drinks at the bar and food was good as well. I love the fact that you have shuttles running all night...
Cons: I didn't like the fact in the beginning we had a 4 night stay and its $100 deposit per night, which this was not noted at all on the website.. whether or not i did the reservations from them or another source it still should note this as far as the status with them... 2nd i understand that covid is still present but not have your room and restrooms cleaned daily is unacceptable... 3rd you have your own customers that actually pays all this money to stay at your hotel and they still have to pay $52 a night for parking is ludacris... and very high... then 4th when you call for towels and wash cloths... u have to call back after 1 hour in a half go by to remind them that they still have not delivered the towels and wash cloth
Excellent 10.0
Pros: very clean and airport shuttle availability
Mediocre 3.0
Pros: Close to lax
Cons: Room has not clean and during covid no we excuse the toilet was dirty with fecus in it and the vent were dirty over the sink. There also was dirt on counter top in bathroom very disappointed
Poor 1.0
Cons: this is the worst hotel in the aroport area, rooms on the 2nd and 3rd floors are on the same level with the roof of the stylobate on which the fans are installed, the windows cannot be opened, the air conditioner in the room was noisy so it had to be turn
Excellent 10.0
Pros: Wonderful beds, clean and beautiful common areas. Also the server in the bar was kind and attentive. Provided excellent service.
Cons: No
Excellent 10.0
Pros: Very clean and great customer service
Cons: No
Excellent 10.0
Pros: Cleanliness, workspace, and lobby bar/restaurant
Cons: Parking is high.
Excellent 10.0
Pros: The accommodations were roomy and clean, proximity to airport, 24/7 shuttle transportation to and from airport.
Cons: The dining room was extremely cold. I heard both men and women make comments on the temperature.
Excellent 9.2
Convenient stay next to the airport with free shuttle about every 30min.
Excellent 10.0
Pros: Hotel was very clean. Receptionist was very nice and quickly checked me in. The shuttle service was on time and convenient.
Mediocre 2.0
I have requested invoice for my stay, but never get reply from this hotel over 1 month. Agoda is trying to support but it is getting 2 months to get invoice from this hotel. I will never use this hotel again. Moreover, they did not clean my room without any notification.
Excellent 10.0
Nothing much around you, but the hotel restaurant serves some pretty decent food. I stayed a couple of nights, and I wanted to be near the airport, in order for me to do a quick COVID PCR test before heading to Canada. The airport hotels shuttle bus is a great service to take advantage of!
Excellent 10.0
Close to the airport, very clean and nice staff! Thank you for the great service.
Good 6.0
Cons: Reason to book was they have a pool and is open, called reservations 2 hours before checkin in and they confirmed it was operating, when got to the property front desk said in the pool was closed.
Good 6.0
Cons: You have to pay for internet and there were no bottle waters available. We didn¿t see a gift shop where we could buy snacks and water.
Good 6.8
They had no record of the Agoda reservation. They were willing to honor the price because I had a printout of the reservation but only because they had a room available. Other people were also having reservation problems from Agoda, it seems that maybe the Agoda/this hotel reservation system is broken, or was for my reservation.
Poor 1.0
Pros: The gentleman that helped me check in.
Cons: The hotel was really disgusting, the elevators were dirty with spit on the ground. My room was dirty. The parking garage was overpriced and I could barely find parking because cars were taking up 2 parking spots.
Excellent 10.0
Pros: Convenience and cleanliness
Okay 5.0
Pros: Bed was very comfortable.
Cons: The bathroom smelled and weed. I turned off the AC and noticed this helped with the weed smell in the room, so I kept bathroom door closed. Parking was bad, had a very difficult time finding a spot.
Excellent 10.0
Pros: Pleasant staff and convenient location too LAX. Shuttle was prompt and check in easy. The room was clean and comfortable.
Excellent 9.0
Pros: Nice decor, friendly staff, large room. Very close to the airport.
Excellent 10.0
Pros: Comfy bec
Good 7.0
Pros: Clean and quite
Cons: Soda machine not working. My coffee machine not working. Had to call for a replacement. Elevators weren¿t working right
Poor 1.0
Pros: The area!
Cons: The high cost in parking when you have a room there!$45.00 a day to park yourself not valet! Had to beg for towels several times!
Good 6.0
Pros: It was clean and the bed was comfortable!
Cons: It smelled like cigarettes despite being in a non-smoking room. I really don't like cigarettes and tried to make sure I didn't get a room people smoked in but maybe they are all like that. if you don't mind this, I would recommend it.
Mediocre 2.0
Pros: The pillows
Cons: Drug addicts in the lobby and surrounded area. Maintenance being done next door early in the morning and my room view was a wall.
Okay 4.0
Pros: Wrong hotel listed. I stayed at Holiday Inn Express on Airport Blvds. near LAX. The beds and pillows were very comfortable. The maid service was good.
Cons: The pool and hot tube was closed.The delicious looking breakfast buffet was closed and replaced with a bag of a problematic low quality stuff- no plate for microwave- no knife to spread cream cheese. Tested painfully load fire alarm for an hour! No decor
Mediocre 3.0
Pros: Location
Cons: The room is horrible and the bathroom worst. The shower terrible.
Excellent 8.0
Pros: Bed was good but breakfast was not that great to me.
Cons: All in all it was good but maybe needs to be updated because my room had a popcorn ceiling.
Poor 1.0
Pros: The bar
Cons: My room was dirty they gave me another that toilet seat was dirty so they gave me another then my shower was broke so I almost burnt my self it was a nightmare
Good 6.0
Cons: Occupants in the next room over has blasting music all night long. They were running up and down the hallways and banging on doors.
Poor 1.0
Pros: Very close to the airport
Cons: Our room was not clean , we arrived there were dirty towels left behind in shower from previous guest . We called front desk and was switched to another room , 2nd room door was broken lock did not work . Also the hotel was not safe .
Good 7.0
Pros: Size of television. Internet TV option.
Cons: If booked by the day - be prepared for new $50 hotel deposits on top of unreturned deposits.
Okay 5.0
Pros: The lobby and the tv in the room
Cons: The sheets Were dirty when held up to the light. Bathroom was dirty too!
Good 7.0
Pros: Staff was Excellent!
Okay 5.0
Pros: The hotel appeared nice. The location from the airport was great. The A/C worked very well. The tv was huge! I was able to see it clearly from the bed across the room.
Cons: It was hard to navigate the hotel as everything was poorly marked. Little to no signage indicating direction. The staff was helpful, but I wouldn't say welcoming or friendly.
Okay 4.0
Pros: friendly staff
Cons: My air conditioning shut off during the night, leading to a too warm room and interrupted sleep. I would only recommend this hotel again if the air conditioning is fixed.
Okay 5.0
Pros: Great location (near LAX) Nice people, and good restaurant.
Cons: Rooms outdated, especially bathrooms.
Poor 1.0
Pros: Nothing...
Cons: Room was too noisy. Not prevent any sounds from next door and even upper level. Made me crazy so did not sleep at all. It was hell!!!
Excellent 10.0
Happy to stay next time
Mediocre 3.0
Cons: Check-in took forever because of deficient infrastructure.
Poor 1.0
Pros: All was average
Cons: Parking, staff, dirt carpet room
Excellent 8.4
The Staff were helpful especially Bahar, there are alot of parking but with fees, it's located in the airport area which is not far from Santa Monica and Beverley hills by car. Clean hotel and spacious room
Good 7.0
Pros: Location
Cons: Management
Excellent 9.7
Pros: Breakfast fair, room excellent
Cons: Good spot and facilities. A little chaotic for dinner
Okay 5.0
Pros: Ridiculous parking fee 50 dollars for guests
Cons: Ridiculous Parking fee 50 dollars for guest.
Good 6.0
Pros: Service is really good, every one was nice.
Cons: A lot of things, I think that the hotel description is misleading advertising. They do have what they say but you have to pay extra for every single thing. It was like they were trying to draw all of our money with anything and this wasn't clear in the ad
Okay 5.0
Pros: The room and overall upkeep of the hotel was excellent!
Cons: The parking was horrible, in particular due to an event that they were hosting, and there was no parking spaces available. Better communication, including signage and additional staff to assist with parking issues like this, would have been helpful.
Good 7.0
Pros: The food was good and it was delivered with in the 25 minutes stated also the water pressure was great.
Cons: Cigarette Smoke came in under the door adjacent to my room and I could not stop coughing so I had to the hotel robe at the base of the door When I woke up in the morning I was covered in bites on my legs and my arms and I took photos!!!
Okay 5.0
Pros: The staff was friendly
Cons: The room I booked wasn't available. I needed 2 beds and had to upgrade ti a suite for $70 more per night. They did give me free parking which would have been $50/ night.
Mediocre 3.0
Pros: Location
Cons: No drawers for clothes - two small ones Fridge wasn't working I fell Sun AM in their shower and my rear and lower back hurt still. Made us miss our Disneyland day on Mon because I hurt.
Okay 5.0
Pros: I with a very nice hotel. I wouldn't rate as a 4 star. But for that area it would be a four star. The tv was nice and big. I like the color sequence.
Cons: Self parking was $42 a night and valet was $55 a night. There was limited self parking. Especially as we got later into the night.
Poor 1.0
Pros: Cleanliness
Cons: They rob you It’s a five-star hotel and I have to pay for parking & I need to pay for the W Fi
Poor 1.0
Pros: The bed!
Cons: We didn't like anything else here
Excellent 8.5
We were arriving late into LA and fair required a put to rest some time recently picking up a rental car within the morning. This put was culminate, free carry from the air terminal and right following to the rental car pickup. The bed was so comfy. Nothing was open when we arrived so can't comment on the facilities. We cleared out early within the morning and didn't utilize the eatery. Thank you so much! See you soon!
Excellent 10.0
This hotel gives complementary shuttle benefit to and from the airport approximately each 30 minutes. It is exceptionally helpful. The staff was exceptionally supportive to organize capacity of a few baggage. Beds are comfortable and room was truly nice. Fridge in room. Staff was truly supportive getting our stuff to the room. Transportation accessible to the airport. The executive floor is great and the gym is very usable. This is definitely our go to hotel in Los Angeles.
Excellent 8.5
Pros: Location
Cons: Lack of electronic plugs
Excellent 10.0
Pros: First, The employees were kind. So I could ask without any pressure. Second, The facilities were clean overall.
Cons: If you want to use wi-fi you need to pay about daily passing. I didn't feel uncomfortable about it.
Excellent 8.2
Pros: nice room. comfortable bed. everything worked
Cons: Terrible pickup service at the airport. We waited a half hour for the shuttle, and finally I had to call the hotel to request a pickup. The other hotel shuttles passed by every 10-15 minutes.
Excellent 10.0
Pros: Didn't know what it was. It was better then I thought. Nice staff. Nice place. Stay there again. Time and time again
Good 7.1
Pros: Close to the airport, clean room, friendly staff, quiet, good dinner recommendations, shuttle was on schedule.
Cons: We had to move into a 2nd room because the air conditioner wasn't working in the 1st. There was a $9.95 charge for the WIFI connection. The continental breakfast charge was too much ($19.00).
Excellent 8.0
Pros: The rooms were clean and comfortable.
Cons: There was no late night snack bar.
Mediocre 2.0
Cons: I didn't enjoy that I had to pay for parking when I'm already staying at the hotel and paying for the room it's bullshit my bank account is now over drafted 100 dollars because of this
Excellent 8.5
Cons: Parking is outrageous, additional tax and no free wi-fi. Ridiculous!
Okay 4.6
Cons: $28/day parking fees! This was not mentioned at time of booking. Reserved two rooms with two double beds in each, as our party consisted of two families of four. Was given two rooms with 1 king bed in each. Staff was rude and seemed annoyed that the reservations were booked via 3rd party. Rooms were on the small side and out dated. Very small pool and jacuzzi. Breakfast buffet is $24 for those interested.
Renaissance Los Angeles Airport Hotel - Los Angeles
Rated no. 12
8.2
Excellent 8.2
Based on 1,755 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Facilities
7.5
Food
7.5
Location
8.5
Overall 8.1 Excellent
Based on 2,280 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
7.5
Food
7.5
Location
8.5
Cleanliness
7.6
Comfort
7.6
Facilities
7.4
Location
7.0
Overall
7.2
Cleanliness
7.2
Comfort
7.0
Facilities
7.1
Location
7.7
Overall
7.4
Cleanliness
8.7
Comfort
8.6
Location
8.6
Services
8.4
Staff
8.4
Cleanliness
6.1
Comfort
6.5
Facilities
6.0
Location
6.7
Overall
6.6
Cleanliness
7.6
Comfort
7.5
Facilities
7.3
Food
6.5
Location
7.8
Cleanliness
8.7
Comfort
8.6
Location
8.5
Overall
6.5
Services
8.3
Cleanliness
8.6
Comfort
8.6
Facilities
8.2
Location
8.3
Overall
7.3
Cleanliness
8.7
Comfort
8.8
Facilities
8.2
Food
8.5
Location
8.6
Cleanliness
8.6
Comfort
8.5
Location
8.4
Services
8.2
Staff
8.3

Okay 5.0
Pros: The room was ok and the cleaning staff was friendly
Cons: They charge for WiFi they charge for parking they also double charged me and told me the other charge would be credited back to my acount which hasn’t been done till now I would never stay here again…
Excellent 9.0
Pros: Clean and professional stastaff.
Cons: No microwave in room.
Excellent 8.0
Pros: Comfortable bed, shower, bath, large room.
Cons: Internet cost $15. Per day.
Excellent 9.0
Pros: Friendly bar staff, great food in the steak house. Nothing to fault about the place. If you've got a layover and need to be by the airport, this is your best bet for the money.
Excellent 8.0
hotel is a little older but supper clean with nicely updated rooms beds were top of the line
Excellent 10.0
Pros: Very clean, staff was nice.
Cons: Not the hotel¿s fault in any way, but be aware you can hear the airplanes take off.
Mediocre 3.0
Pros: The comfy sheets
Cons: The tiny beds and dogs barking all night since it¿s next to some kind of dog shelter.
Excellent 10.0
Pros: Location
Cons: The shower had low water pressure
Excellent 10.0
Pros: Great location, professional service and super facilities
Cons: Avoid the lobby restaurant. Inside restaurant took 30 minutes to seat guests in uncrowded room an 20 minutes to get a cheeseburger
Excellent 10.0
Pros: Location, pet friendliness, and room size.
Cons: Needs a microwave and bathroom exhaust fan
Excellent 10.0
Pros: Customer Service, especially at the Daily Grill  was excellent and exceeded my expectations.
Cons: Nope.
Excellent 10.0
Pros: very clean
Cons: no
Excellent 9.0
Pros: You get what you pay for. It was pricey but lived up to it.
Cons: Pricey
Poor 1.0
Pros: Location
Cons: The room was not clean. The sink in the bathroom had sticky rings from cups. The bed didn¿t have a fitted sheet so the mattress was exposed. Hotel employees were not friendly at all. I asked questions about the parking garage and she told me to go onli
Excellent 10.0
Pros: Room size, self-parking liocation.
Poor 1.0
Cons: Dirty rooms. Found old dirty socks in my room. Most of the outlets did not work. Air conditioner did not work
Good 7.0
Pros: I really like the fact that they had a free shuttle from the airport that ran 24 hours. It saved me some money on Lyft rides.
Cons: I didn't like the fact that my room was not cleaned on the second day. I even asked a staff member in the hallway before I left could they clean it. When I came back my room was not clean. It's okay though because it wasn't that bad.
Good 6.0
Pros: Very close to the airport and front desk staff was very polite and helpful.
Cons: They do not clean your rooms, make beds, nor bring fresh towels or linen without requesting them however they don¿t tell you this when you¿re checking in. On day three I called to complain and was notified of this new policy.
Good 7.0
Pros: The bed was comfortable & valet was friendly
Cons: The room was out dated the lamp shade was broken and dangling, there was a shirt in the hallway light it kept flickering off and on, asked to change room and was told nothing was available
Excellent 10.0
Pros: Clean quiet and close to LAX
Good 6.8
Dated.
Okay 5.0
Pros: Close to airport
Cons: The view of the homeless people and construction
Okay 5.0
Pros: Room was clean.
Cons: Pool(was not heated as stated) jacuzzi did not work. Parking was costly.
Okay 5.0
Pros: The staff at this hotel was very friendly , and corrected any problem I addressed .
Cons: I agreed to house keeping and no one cleaned our room for 3 days, you couldn¿t reach guest services by phone and I had to haul my newborn down the floors whenever I needed something .
Excellent 10.0
Great service all the times….
Mediocre 2.0
Pros: The room was good.
Cons: The worst staff, totally unfriendly, even rude, made no effort for anything. The restaurant is horrible, closes at 9pm which makes this hotel useless. Gift shop to buy water closed 10 minutes early, avoid the food truck outside, terrible.
Good 7.0
Pros: Nice clean hotel...
Cons: parking is not free... I would expect free parking from a 4 star hotel. There were dogs barking all night on one side of the hotel and construction vehicles on the other side (we had two rooms booked) and we could hear it all night on the 10th floor.
Excellent 8.0
Please let people standing in line to check -in that you have the option of contactless check-in before they waste time standing in line. We waited over 20 min. and you had two on staff at desk, but there were at least 7 checking-in at the time.
Poor 1.0
Pros: Location and location
Cons: There was a huge roach waiting for me upon my coming into the bathroom to turn on the light. I literally had to wake up my wife to come kill it. Was huge! After I calmed down and stopped panicking she went and told the manager. They noted it and apologize
Poor 1.0
Pros: Staff were attentive
Cons: Roach in my room
Mediocre 3.0
Pros: The location and easy transportation to the air port using there shuttle parking was also a plus
Cons: We had an early flight the next day and weren¿t able to get enough rest the room next to us made noise all night
Poor 1.0
Pros: Nothing
Cons: The refrigerator from the room was dirty and the room had a cockroach died under the table , on pandemic time room was like that , Unbelievable !
Good 7.0
Pros: Convenient
Cons: Pet friendly.. I was not aware this hotel allowed animals
Good 6.0
Very near from the LAX
Okay 5.0
Pros: The lobby was clean, elevators clean.
Cons: The furniture was worn and the rooms need to be updated.
Okay 4.0
Pros: They were quick on getting me another when I needed it.
Cons: The bath tub water not going down. It backed up!!!
Poor 1.0
Pros: Clean, updated.
Cons: Getting nickel and dimes for every little thing! Internet, parking, and no microwave in my room?
Okay 4.5
Pros: near the airport.
Cons: microwave in room. when you ask for towels, actually getting them would have been good.. asked for them first night.. never got them.. 3 days
Mediocre 2.0
Pros: The pillows were SUPER comfy, however they still didn’t drown out the sound of planes taking off every 15 min starting at 6 am.
Cons: I was so excited to arrive to the hotel because it’s reputation of excellence, quality, good customer service, high-class, and cleanliness precedes them. I was truly let down by my experience here. When we got to our first room it reeked of cigarette smoke and the bed looked like Goldilocks had been testing whether or not it was “just right” for sleeping in...we asked to change rooms. When we got to the second room the bed looked like the sheets had been changed...thank goodness, but the door to the adjoining room looked like it had been tampered with. I unlocked the door on my side (just to investigate) only to find the room next door had not yet been cleaned (housekeeping didn’t stop by to clean it until 2 days after we arrived) hmmm...I wonder if that‘s why check-in times are AFTER 3 pm. That’s when I heard the planes taking off. The stay went downhill from there. When I was getting ready to order room service, not a menu was in sight. I had to call the front desk to ask where it was located in the room. That’s when we were told that room service would not be provided to guests due to covid and that we could order take out or eat outside from the Dailey Grill, the in-house restaurant (the front desk should have informed us of that at the time of check in). When we decided to stream a video, the volume on the TV was up SO high, I’m sure my family back East heard the movie! The volume button on the remote didn't work so I had to “turn the volume down” by stuffing clothes under the tv where we thought the speakers were located. It was still super loud. In the bathroom, the only lotion tube had definitely been used as it was half empty because it had not been replaced with new bottles. To add insult to injury there was--what appeared to be pubic hair in the tub! The night before our last stay, I ordered a hot green tea from the daily grill and it tasted—and smelled like—seaweed. The alcoholic beverage I ordered with dinner was lacking in the main ingredient...alcohol! The salmon was VERY bland and not seasoned...come to think of it, nothing on the plate was seasoned. Due to covid, there was not a lot of hustle and bustle that you’d normally find in a hotel that’s located close to the airport. With that said, I’m sure there were MANY other rooms that guests could have been placed in besides the ones closest to the landing strip at LAX. Every morning I was awakened by planes taking off every 15 minutes starting at 6 am. I was so tired by the afternoon a nap at that time would’ve been welcomed, but alas, more planes were taking off to new and exciting destinations! Ha! I had high expectations for staying at the Westin because of its reputation. The Westin in LA DID NOT live up to ANY part of those expectations! I will not spend my hard earned money on a “High-end” hotel where it can be compared to that of a Best Western.
Good 7.0
Pros: Nice restaurant, healthy options.
Cons: Staff a bit out of it and they were very understaffed.
Good 7.0
Pros: The staff
Cons: Noisy room Needs some tile upgrades It was more of a 3star hotel
Mediocre 2.0
Pros: Location
Cons: First room was filthy and smelled like mildew. Switched to a new room that had a strong deodorizer scent. In addition, was kept awake after 2:00 AM due to noisy neighbors. Took security 90 minutes to address.
Poor 1.0
Pros: Location
Cons: Room is not clean and have issues with tv has to call technician 2 times to fixed it and no apologies or refund
Poor 1.0
Pros: The room, the hotel
Cons: Being charged $44 / night for parking, without having an alternative. The hotel is in a desolate area with no on-street parking. I accept $20 / night for parking but $44 is robbery, especially since you already booked the hotel and have no way to cancel.
Okay 5.0
Pros: The best thing I liked about the hotel is that the house keepers are nice very kind almost every house keeper spoke to me and that was nice .
Cons: I was highly disappointed in the pool n jacuzzi like I definitely took that as a joke it was also dirty and the lobby is huge but has no entertainment, bland
Poor 1.0
Pros: Very nice hotel everything was set up good
Cons: They did not tell me they were going to charge me $50 for parking they gave me a parking pass like if it was free
Excellent 10.0
Pros: Comfortable bedding & excellent concierge lounge breakfast.
Cons: Shuttle bus frequency.
Good 7.0
Pros: Nice hotel, room and bed.
Cons: The shuttle drivers passed me 3 times and I walked to the hotel!!!
Okay 5.0
Pros: I liked the location . Close to everything
Cons: Parking & internet was charged in addition to the room instead of being included in your stay. Self parking is $48 after taxes and internet $16 after taxes each night. A little ridiculous
Good 7.0
Pros: Its a great hotel. I've stayed before and unfortunately booked and cancelled it in December due to high price to park. No street parking either.
Cons: I chose this hotel because it's a great hotel but having to pay $48 to park my car for 11hours pissed me off. I moved to Crown Plaza for $17 a day. If I'm paying for the hotel why punish me ONCE I GET THERE w/$45/tax fee for parking?
Good 7.0
Cons: The experience when it come to customer
Poor 1.0
Pros: Location
Cons: The room I was given was filled with cooking odors from the kitchen below
Excellent 8.7
Nice room at a very reasonable price.
Okay 5.0
Pros: Location to airport. Room is dated. Sheets where low quality
Mediocre 2.0
Pros: It looked nice, and lobby staff was friendly
Cons: The room was dirty and and we asked for extra sheets and it never came
Okay 5.0
Pros: Hotel itself is Great
Cons: The Westin should be ashamed of themselves charging $44 dollars a day to self park and $55 to Valet Park. Due to this I will NEVER stay at this hotel again.
Okay 5.0
Pros: Location to LAX.
Cons: Extensive shuttle wait times from airport to hotel.
Mediocre 2.0
Pros: Free pet stay
Cons: Shower and fridge not working. Room was switched 1 hour later after 3 phone calls. New room smelled of smoke and did not have a fridge.
Excellent 10.0
Pros: Comfortable
Cons: No fridge in the room
Excellent 9.7
Pros: Bed
Cons: Less dust in bathroom and bedroom.
Excellent 8.5
Remained one night some time recently a flight out of Remiss. Exceptionally pleasant inn with an incredible bar and nourishment choices. Clean rooms, conventional exercise center and neighborly staff. My as it were complaint is, I wish they had a greater spa. Incredible area as it’s fair a small advance east from Remiss so indeed exterior you're not hearing all the discuss activity. I really enjoy my stay! Thank you.
Excellent 10.0
The rooms are awesome, the staff are pleasing and the eatery offered scrumptious suppers. This hotel could be a couple miles from the air terminal and car rentals, There are complementary airport transports. The front work area staff is really nice inviting and proficient, very pleasant, there's a car rental within the campaign as well, called NU Car Rental. The lavatory is decent shinning, clean, basic and a conventional size with a great reflect lighting for cosmetics and a hairdryer, there's a rain drop showerhead and tub.
Excellent 8.5
The hotel was immaculate, stylish, modern and comfortable! Super easy to get to from the airport, check in was fast and easy! Employees were helpful. The room has a full kitchen so you can prepare meals if you choose to eat in. Very comfortable and supportive bed. Couch is supportive and comfortable. Bathroom was excellent. Love the full breakfast service. It was wonderful and I plan on visiting again in the future. I really enjoyed my stay.
Excellent 8.5
We loved The West in hotel. The rooms were bigger and cleaner than we expected. However the tabletops are quite worn out but very clean and tidy. The airport shuttle runs on a continuous loop. Very convenient. Irma from housekeeping what’s excellent and over the top. She helped me out multiple time with needing directions to needing things for my room. Will be coming back because of Irma. Thank you for an excellent experience.
Good 7.7
Cons: The bed was uncomfortable
Excellent 10.0
Pros: Large room, very quiet
Excellent 10.0
Everything was great. Took the shuttle to and from the Airport, check-in was fast and friendly, the room was spacious and clean.
Excellent 10.0
We stayed here one night due to the proximity to the airport. Aside from initial long delay (40 minutes) in airport pickup, everything else was perfect. Check in was quick. Room was large and clean. There was a bathrobe to use. Reception was very helpful for my inquiries and friendly. The next morning, the shuttle was there when we checked out. I am not sure what the time would have been until the next shuttle. I was told it is typically 20-25 minutes. Great view of the city and planes taking off and amazing beds. Very clean and updated rooms.
Excellent 8.2
Pros: Gym
Okay 4.2
Pros: Nice lobby.
Cons: The shower curtain had a hole, the bathroom sink faucet was loose. The shower spout was leaking, the tub was clogging, asked e times for tissues and no one ever got me a box
Good 6.0
Cons: The room we entered had some used glasses of drink kept right outside which kind of made it look very shabby.
Mediocre 2.0
Cons: Tried 4* rooms at other hotels and they we're way better than Westin. Room was too small and congested.
Excellent 10.0
Pros: The beds are comfy.
Excellent 10.0
Pros: Everything, the staff was very friendly the room was clean pool was warm bed was comfortable and shower was great
Excellent 10.0
Pros: Clean sleek hotel
Mediocre 3.4
Cons: My room was not clean. A previous guests clothing was still in my room after checking in. Very disgusted by the lack of attention to detail
Excellent 10.0
Pros: I am never disappointed by this hotel. Excellent!
Good 6.5
Pros: Usual Westin--nice facility, as expected. Good location if you need to be close to airport--but not too close to downtown LA or Hollywood...
Cons: Unfortunately our bathroom had a strong cigarette smell in it, and when we asked to change rooms there wasn't a room available that wasn't facing LAX. They offered to freshen it up, but housekeeping didn't arrive until 10pm, and we'd already gone to bed so we sent them away
Good 6.0
Pros: The bed was comfotable The first room I entered had smoke oder though its a non smoking Hotel. They moved me to another room.
Cons: The room size is small and could use some updating. My main disappointment was how long the shuttle takes to pick up from the airport and how long it took to get to the airport. thankfully I allowed an hour before my check in tome. It took 45 minutes from being in the lobby at 0630 to actually getting to the airport.
Excellent 9.7
Pros: The beds are comfortable.
Good 6.0
Pros: Location .
Cons: Dirty windows , no tooth paste , and furniture was dusty
Mediocre 3.1
Pros: Location
Cons: Everything else
Okay 4.0
Pros: The bathrooms were clean...
Cons: This was s unionized hotel and we didn't know about it. I wish this was communicated to us before. The morning after our check in, a group of union members gathered in front of the hotel and were protesting for more than an hour with a bull-horn loudspeaker. They started at 7:00 am on a Saturday!!
Okay 4.0
Pros: The lobby is nice The room I could have rented a motel 6
Cons: I was not impressed with the room It seemed old No fridge no microwave I would have had a nicer room at motel 6
Okay 5.7
Pros: Beds were very comfortable. Spent many hours in the lobby restaurant, food was good, portions were good.
Cons: We arrived for check-in at 11am; the rooms were not ready upon check-in, which is understandable due to our early arrival. However, the first room was not available until 3pm and the second room for our group was not made available until after 10pm. That is ridiculous. The duty manager would only say that they were at capacity and working to get rooms cleaned as quickly as possible. Really? 10 hours? Unacceptable.
Good 6.8
Pros: Overall, our stay at the Westin was a good experience.
Cons: The room air conditioning smelled of mold. We were constantly on guard to avoid unexpected fees or charges for amenities, such as WIFI, that are often built into the room charge. Parking is available, but at $30/day. Like the song in West Side Story goes "Everything's free in America, for a small fee in America."
Okay 4.8
Pros: Staff was friendly
Cons: Too noisy, you could hear every car passing by as well as every take off and landing at LAX Not to mention Union protest with load speakers starting at 7:00 AM every 3 morning for an hour right outside of our window making it impossible to sleep pass 7:00 AM and when we complained, we got offered $50 food and beverage comp and that wasn't enough for one breakfast meal! Also, $30.00 + tax for parking and $11.95 a day for in room wifi Personly, We felt like being nickel and dined for everything. not planing to stay there next time. You are better off paying a little more and staying in the city.
Mediocre 2.0
Pros: Lobby was beautiful. Great service
Cons: I didn't like waking up to bed bugs bites!!!!! Please beware. Ruined my entire stay!
Good 7.7
Pros: Public areas and restaurant are very nice. Rooms and beds are adequate for a hotel at this price point.
Cons: Airport transportation is inadequate at peak times. The shared van system that they use doesn't allow for a scheduled pickup time. Plan on at least 45 minutes to get from or to the airport. An hour or more is quite possible. This is a significant problem and not acceptable for a 4 star "airport" hotel.
Good 6.0
Pros: Close to LAX.
Cons: Thin walls, bar close by was loud airport was loud. It took 45 mins for a shuttle driver to arrive at the airport. Due for a renovation, room is rundown. Nickel and dime for anything.
Good 6.5
Pros: Hotel was very pet friendly.
Cons: I did not like being awakened to mega phones at 6:30 am. The airplanes weren't making noise as loud as yhose protesters and their megaphones. I also didn't like waiting in line for 20 minutes to checkout. They should have a express line for that.
Good 6.0
Pros: What I did appreciate was a customer rep named Sharon, she helped my wife get another room setup for my family. Lisa the front desk was also very helpful and nice!
Cons: My first morning there, was woken up by the housecleaning staff about coffee at 7 am in the morning and shortly thereafter there was a protest for an 1 hour. Vacation didn't start out too well. Went for drinks the night prior and the waitress forgot about us. My wife went up to the bartender and ordered our second round of drinks for us. I am not sure why the hotel has 4 stars. I have been to the other hotels down the street and service in the bar area is way better and no one knocks on your hotel door at 7 am to give you coffee packets, mind you I had a "DO NOT DISTURB" sign put out so we wouldn't be bothered. Apparently housekeeping didn't care and I am sure the protest that was held Saturday morning woke everyone up since they used a bullhorn so that they may be heard. Last but not least, parking rates are ridiculous 28 a night for self parking enough said.
Mediocre 2.2
Pros: Leaving
Cons: MOLD ,BATHROOM, WINDOW MOLD, MINI FRIDGE, OLD ICECREAM IN THE MINIFRIDGE,FACECLOTH USED ONTOP OF SHOWERRACK. THIS PLEASE STINKS. Biggs in tub.
Mediocre 2.0
Pros: Location
Cons: Hotel didn't clean my room one night out of three and denuded acces to the room to my daughter( check out confusion) very poor coordination among the stuff
Okay 4.0
Cons: Open arrival, the room was dirty, as in there were used, makeup smeared sheets on the floor and one bed was stripped to the sheet and all wrinkled. Someone had stuffed toilet paper in the peephole to keep anyone outside from seeing the light inside. There was a strange white stain on the desk, and there were greasy handprints on the desk and the chair. The desk suggested we wait while the staff cleaned the room, and then it took 30 minutes before we were shown to another room. After that, it was a bit more pleasant, but it was a royal pain and the staff were sloppy and lackluster in addressing the issue. The guy who showed us to the new room reeked of cigar smoke and never apologized. He was totally disinterested and had no hotel name tag and looked like he just walked in off the street.
Mediocre 3.3
Cons: I thought being the Westin that we could expect a nice room but this stay was a disappointment. I know being by an airport the location might not be nice but this location is actually more Inglewood and not Los Angeles. The room was dirty and there was hair on the floor and in vanity. It looked like it hadn't even been cleaned.
The Westin Los Angeles Airport - Los Angeles
Rated no. 13
8.1
Excellent 8.1
Based on 2,280 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.4
Facilities
8.3
Food
10.0
Location
8.6
Overall 8.0 Excellent
Based on 5,938 reviews
Cleanliness
8.4
Comfort
8.4
Facilities
8.3
Food
10.0
Location
8.6
Cleanliness
7.6
Comfort
8.5
Facilities
8.5
Location
8.6
Overall
7.2
Cleanliness
9.1
Comfort
9.2
Facilities
9.1
Food
10.0
Location
8.8
Cleanliness
8.3
Comfort
8.2
Location
8.5
Services
7.9
Staff
8.2
Cleanliness
8.5
Comfort
8.5
Facilities
8.5
Location
8.5
Overall
8.0
Cleanliness
8.5
Comfort
8.0
Facilities
7.7
Location
8.0
Overall
8.0
Cleanliness
8.5
Comfort
8.5
Location
8.6
Overall
8.7
Services
8.1
Cleanliness
8.6
Comfort
8.5
Facilities
7.7
Location
8.6
Overall
7.4
Cleanliness
8.5
Comfort
8.5
Facilities
8.5
Location
8.6
Overall
8.6
Cleanliness
8.3
Comfort
8.3
Location
8.5
Services
8.0
Staff
8.3

Good 7.0
Cons: There’s a hidden charges in paying at the hotel. My credit card was charged at the hotel more than what I expected from booking.com quote cost gave me. I guess I should be paying only what it show uP during the reservation through booking.com.
Excellent 8.0
Cons: I didn’t like A LOT that I picked the hotel because of its price and then was surprised with a $15 utilities fee which included “the complimentary water” and shuttle service to the hotel. If I knew I had paid for the water I would have drank it. Ridiculous! After all my years of traveling I’ve never had to pay a utilities fee. When I mentioned to the front desk ladies that the water isn’t complimentary if you pay for it …they agreed with me.
Okay 5.0
Pros: Just the room
Cons: The parking lot
Good 6.0
Pros: Restaurant was ok
Cons: Staff at the front desk wasn't pleasant. Especially one lady, she was almost rude when I had to ask for replacement key.
Good 7.0
Pros: Location, it was clean and staff are approachable
Cons: There was no microwave😟
Good 7.0
Pros: The staff was wonderful. The woman who checked me in was sweet and encouraging, as well as being knowledgeable about the hotel. The room itself (not including the bathroom) was spacious and the bed was comfortable.
Cons: While I lived the bathroom and did take a bath after I checked it, there were rust stains under the faucet and on the accessibility handle of the tub which were bright orange. Also, the advertised sushi restaurant was closed.
Good 7.0
Pros: They took efforts to make everyone safe.
Cons: The service was not what we expected. Said we would have coffee and water in the room. We had to call daily to get it.
Excellent 10.0
Pros: Convenient location relative to LAX, courtesy shuttle service, and the room, even though close to the airport was extraordinarily quiet. I'd stay there again -
Excellent 10.0
Pros: Very convenient location just minutes from LAX. Great price for a very nice room at a clean hotel.
Excellent 8.0
We have stayed here several times, and I would rate it as average. Pros: Location, shuttle service Cons, dated hotel, dining options are only fair (expensive options, but sushi restaurant has not been open in all of our visits, Very Expensive Security Deposit (actually it is ridiculous)
Excellent 10.0
Pros: Food
Cons: A rude check in person
Excellent 10.0
Pros: the woman who helped me check in
Cons: no
Excellent 10.0
Cons: The high security deposit of $200, when I paid for the hotel in full? Thought it was odd.
Mediocre 3.0
Pros: Plenty of amenities.
Cons: The parking situation is absolutely horrible and confusing. I will never stay here again just because of that. After struggling to find the entrance I circled their parking garage for 20 minutes trying to find a spot that wasn't reserved.
Excellent 10.0
Pros: clean, nice, safe environment. friendly staff.
Cons: no
Okay 4.0
Cons: The room was in horrible condition. Sticky spots on several spots on carpet, hair in bathroom, dirt and water marks around room, overall very dirty and unacceptable. Should not be a 4 star hotel based on this room. Very disappointed.
Excellent 10.0
Pros: Yeah it¿s good hotel
Cons: I miss microwave in my room
Poor 1.0
Pros: Nothing. Horrible experience.
Cons: Everything. Parking was useless. Never been to a hotel that didn¿t have a parking lot to park on. Many hidden fees.
Excellent 8.0
Pros: Fast elevator
Cons: Location did not work as well for me.
Excellent 8.0
Pros: Convenient location to airport and car rental
Excellent 9.0
Pros: Clean. Courteous and helpful staff from check in to restaurant staff and front door valets. Nice gym. Excellent location.
Cons: Parking and valet overpriced. But that is with every hotel.
Good 6.0
Pros: the food was decent and it was quiet.
Cons: the shower didn't work too well and there was some grime in the tub and sink. there was also an odor in the room.
Excellent 10.0
Easy location to LAX - ability to walk to/from airport or take frequent shuttle. Rooms are nice and overall hotel in nice condition.
Good 7.0
Pros: Location
Cons: Did not feel like a 4 star hotel. Bathroom older. Carpet dirty.
Good 7.0
Pros: Is ok. It is a good solid 3 star. Not a 4 star
Cons: Limited room service
Excellent 10.0
Loved this hotel! So close to the airport and 24 hour shuttle service is a godsend!
Good 6.0
Pros: Cleanliness and room appearance.
Cons: Hidden fees. They charge you $15 a day! for certain "amenities" whether you use them or not. Nobody mentions this when you arrive, so we did not drink the water or the coffee thinking it was only charged if consumed. Rip off.
Excellent 9.6
Good clean place to stay! Super close to airport!
Good 6.0
Pros: Close to the airport! Hand made pizza cooked on location was delicious! Keurig and bottled water in room was great . Bathroom was large and updated.
Cons: Airport shuttle service did not arrive in 30 minutes. Called hotel asking for assistance. No one answered¿ even after 5 minutes of the phone ringing. Tried twice. Gave up and took a taxi. Hotel would not reimburse taxi, only apologized shuttle was slow
Excellent 10.0
This is a beautiful hotel, nice clean, internet access. Comfy beds!
Excellent 10.0
Nice place to stay. Wish they had laundry facilities... But that's my only complaint.
Mediocre 3.0
Pros: Location
Cons: Yes took almost 2 hours to check in.
Mediocre 2.0
Pros: The staff is nice
Cons: This hotel needs an update BADLY! Carpets, bathrooms furniture all need to replaced! For what they charge they should be remodeling NOW!
Good 6.0
Pros: Location
Cons: The first room assigned to me on the 7 floor had a very dirty carpet, damaged furniture, and a bad odor.
Good 7.0
Pros: Walkable from airport
Cons: Restaurant was Very Expensive, and Airport shuttle frequency Poor.
Good 7.0
Pros: The parking fee and the amount for a deposit
Cons: NA
Poor 1.0
Cons: I was charged twice they were supposed to charge the room to my boyfriend's card our room was infested with ants and it sounded like somebody was doing construction all night long so we were able to get no sleep and I was dead tired after leaving the hote
Poor 1.0
Pros: Close to the sirport
Cons: Some of the staff were super rude. Had no idea of a hold fee and the sheets and towels were very dirty
Good 6.0
Stood at airport for over an hour waiting for shuttle. Every other hotel shuttles came 4 or 5 times. I called twice told how busy they were and they only had two shuttles. Long line for check in. Staff oblivious and un concerned
Excellent 10.0
VERY VERY VERY GOOD
Okay 5.0
Pros: Location of the hotel and it structure
Cons: The security staff at the entrance outside makes me to miss my flight because they couldn't locate for me the present location of the shuttle bus.
Okay 4.0
Pros: Room was fine.
Cons: Understaffed. Took half hour to check in. Staff rude, at the desk and twice on phone. Call for shuttle- no answer.
Okay 4.0
Pros: The staff was the best
Cons: Room deposits held! It¿s unfair to hold $600 when I¿ve booked a room for 5 days which is already expensive. Then you charge me for early check in. On top of those charges I¿m told $40 per day to park. after extra charges I could stayed at a 5 sta
Mediocre 2.0
Pros: location
Cons: clerk was rude at check in. She pretended the reservation did not exist, she pretended it was not prepaid. My employees work at nights, I had to go, several of the same emails & 3 hrs later they were checked in. The clerk split card payments; unnecessary!
Excellent 9.6
This hotel was well priced and extremely clean. The shuttle service to the airport in and of itself is worth the value given the cost of an Uber otherwise, and it was on time and really nice to have the help with luggage. The bell hop was incredibly kind and friendly when I arrived, and I also really appreciated that they had two restaurants both of which served full meals until around 2am. For LAX where people are arriving and departing on different time zones, it’s really nice to not have to leave the hotel for food. Solid stay overall and I’d definitely stay again if traveling for business.
Excellent 9.6
Sonesta LA is great for early morning departures
Poor 1.0
Cons: Just got in my room and cleaning service walked in without knocking they were going in all the rooms without knocking that was weird
Excellent 10.0
I was there while a customer was being disrespectful and they handled it gracefully. They moved him away from us and kept their cool.
Poor 1.0
Pros: It was close to stores, and restaurants.
Cons: The rooms need a makeover. Lamps are old with dust on them. The outlets are not secure (which I got shocked by them twice). The room was not thoroughly cleaned. They charge for parking $40 per car, they ask for a $400 deposit. I would not recommend at all
Okay 5.0
Cons: Not the cleanest. Expected better.
Okay 5.0
Pros: Proximity to airport and my training destination.
Cons: I expected a lot more for the price. On top of that, the price to park in the garage was astronomical and should have been included in the price of the hotel. The hotel smelled like smoke and weed. Water pressure was very low.
Good 7.6
Pulling into the hotel I was hit with a strong aroma of marijuana smoke from people (hotel guests) smoking their herb of choice close to the entrance. Check in process was simple and the place looked clean. My room looked clean but when I opened a drawer there was a mess inside, hair, used q-tip, trash inside one of the drawers. Under my bed there was a used plastic silverware plainly visible. I’m not coming here again and would not recommend it.
Okay 5.0
Pros: Staff. Location.
Cons: Having to pay $30+ for parking and searching for a parking space for 30 minutes across from the hotel. Air conditioner was thumping and had to be turned off.
Mediocre 3.0
Pros: No
Cons: Got in late. Needed a wheelchair for my mom who was 2 blocks away from where we were dropped off. Told they were not able to help & I would need to arrange a shuttle. I explained to them that she had just been discharged from the hospital in Cabo/ heart
Okay 5.0
Pros: The location was great and the staff was friendly.
Cons: When booking, there was no mention of the $200 A NIGHT security deposit held. There was also no daily housekeeping when staying multiple nights.
Good 7.2
I had last minute needs for my family and found a great price, but the deposit required and parking cost was beyond my means. Why can we not stay somewhere nice without breaking the bank. California is already one of the most expensive states to reside.
Okay 4.4
The rooms are definitely not 4 stars. It’s outdated and very small. The front desk staff are rude and are not flexible at all. Need better training and a friendlier service.
Mediocre 3.2
Not the best when you have a child. Also really expensive for a tiny room, broken coffee pot and rude staff. There’s an extra $200 deposit per night. The area I riddled with homeless and it is not sanitary at all.
Okay 4.8
This hotel charges $200 per night deposit and I asked the mamger about this he replied it is our policy.
Good 6.0
If ur with car ur had to pay for every single in and out from the parking garage. Employee says its 23$ per day but that's not included for multiples ins and outs. So everythime u had to pay. I pay once 70 $ for a day cuz I exit from the parking like a 3 times . Each time for total of 9hrs period.
Good 7.2
Front staff was not very friendly but I guess everybody can have a bad day.
Poor 1.0
Pros: nothing.
Cons: high ass security deposit that wasn¿t disclosed prior to booking, also they still have yet to refund it so i¿m still waiting on that.
Poor 1.0
Pros: The hotel is in a great location if you¿re looking for a quick trip from LAX!
Cons: The staff at this hotel do not answer the phones. There was no shuttle. The doors to the hotel rooms did not work. It took 1.5 hours to check in.
Poor 1.0
Pros: The breakfast
Cons: Too much weed smoking, felt uncomfortable, too much going on
Mediocre 2.0
Pros: This hotel did not meet my expectations, and they failed to clearly explain hidden charges.
Cons: Worst experience with a hotel, did not explain parking nor additional hidden fees when checking in, and it was overcrowded considering the pandemic. I would like a refund.
Okay 4.0
Cons: The security deposit of 3 nights $600.00 that will drop off in 7 days. The food service $33.00 for breakfast that tasted awful. & the parking $49.00 a day. Will not stay there again!
Mediocre 3.0
Pros: Location
Cons: Parking cost was ridiculous and parking. Spots way too small.
Mediocre 3.0
Pros: Location
Cons: Check in slow, halls were all scuffed up, many more
Okay 5.0
Pros: Location. Comfortable room Clean room and bathroom Shuttle bus to airport
Cons: Waited a long time to check in, not enough staff. Some guests appeared to want to use the rooms for a couple of hours. Two of the four elevators were out of service, guests were angry, the hotel staff had difficulty solving the issue.
Poor 1.0
Pros: You stole my money?
Cons: Nope nothing? You stole my money
Poor 1.0
Cons: We booked 2 rooms. One room for 3days under my husband. One room for 2days my name for my mom and sister. 3night stay in room we need to go to front 4times for key verify. One night lady enter the room! (What a mess!!!) Parking is terrible too.
Mediocre 3.0
Pros: Location was great
Cons: Hidden fees and an extremely high deposit that is required. Parking fees were high as well.
Mediocre 3.0
Pros: it was ok. had better for the price
Cons: i did not like that they charge u 200 a night as security deposit. its stupid on and if you stay 2 niggts its 400 if u stay 3 nights its 600. i will never stay at this hotel again. and valet parking is 48 dolars but they wont tell you that
Okay 4.4
Hiding fees…parking is a money grab SCAM!
Good 6.8
Bed felt worn, carpet looked old, and AC unit sounded like it was dying lol Only reason I'm satisfied is because the shuttle to LAX was on point.
Good 6.0
Cons: Rude staff
Excellent 8.0
Pros: Free shuttle
Cons: More affordable rates.
Good 7.6
Very good service
Excellent 8.5
Cons: No lotion in room and no way to heat water in rom for tea
Excellent 10.0
The cost was sensible at $119 for a standard king room and the check in process was moreover proficient. The king size bed was comfortable, without being as well difficult or delicate. The shuttle bus was moreover helpful taking us back to the terminals. The room was a great size with a really comfortable bed and pillows. The lighting was the finest I’ve had in a hotel. The buffet breakfast was tasty with made to order omelets , smoothies, and numerous other choices. Crowne Plaza may be a pleasant airport hotel very conveniently found to airport and freeways as well as key routes to adjacent beaches.
Excellent 10.0
Pros: Very clean facility, the receptionist was helpful and friendly, super close to the LAX and the shuttle runs 24 hours at 10-20 minute intervals
Cons: N/A
Good 6.0
Pros: Hotel , amenities service
Cons: Price breakfast ridiculous usd 30 per person
Excellent 10.0
Pros: We totally felt at home and were well cared for! Staff were so nice and very helpful. Room service was amazing: very thoughtful and considerate. The room service staff made sure the food was to our liking. I felt like I was being treated to a fancy breakfast in bed. One of the staff, Trinidad, thoughtfully served my breakfast with a sweet bouquet of flowers. Housekeeping was so sweet, always turning down our beds no matter how late we got out. When we got back at night, they had left a lamp on for us. When we first arrived, some relaxing classical music greeted us in our room. It's those little extra things that made our stay feel special and us feel at home and welcome. When we asked for a plunger to fix a clogged toilet, they insisted on sending an engineer who went above and beyond to make sure the toilet was in top shape. It was quite convenient that the hotel had a regular shuttle go to and from the airport. We loved staying at the Crowne Plaza and will be coming back again.
Cons: Upon our arrival, the shuttle to the hotel took such a long time to pick us up.
Excellent 10.0
Pros: The location was great for getting aroumd to all of southern California. Less than 2 hours to San Diego, 30 minutes to Long Beach, downtown LA, West LA or Santa Monica and right down the street from culver city, Westchester and Venice beach. The very friendly staff, amazing views from the room, convenient in and out parking access or ride sharing options and plenty of food in walking distance made exploring the city a great time. I highly reccommend Crowne Plaza.
Excellent 10.0
Great location, it is by the bus station not the airport bus which is very nice to travel to the beaches. The supermarket is next to the bus station. It's also very close to the night market, few minutes walking. There’s street art and nice shops along the way. The staff were super helpful, accommodating, had great recommendations, and were really funny. They had regular events that made it easy to meet people. They ask a deposit of 500 bath and you will get it back by check-out. The room was big enough and it was clean. We had perfect WiFi in the room and the A/C was working well. Our room had a fridge, this is great in a warm country. Arrived half hour early but we were still able to check in which was great.
Excellent 10.0
This hotel most definitely out did my expectations. With being next to the airport I figured you would hear planes all night long, boy was I wrong! When we had the window open you could hear them a tad bit but window closed you couldn’t hear one! They did provide ear plugs and little relax kit on the bed when we check in which gave them extra points! Front desk was helpful and very friendly! The bad part is you have to pay 28.00 away to park which is to come in and out. We did dinner room service one night and it was the best dinner there we had during our whole stay. Our room was kind of stuffy but once we turned on the fan it all went away! Normally hotel showers kind of suck with low water pressure and doesn’t stay hot very long, but this hotels water pressure was hard and it stayed hot my whole shower which I was surprised! The beds were very comfortable and the pillows were my favorite part they were fluffy!! We did have to call for more coffee and they were at the door in no time. We did put the do not clean room sign up with us being there only 3 nights I didn’t think the room needed to be cleaned so that’s why we called for more coffee! Would most definitely be staying here again if and when we come back to California! Also they have 3 different little restaurants in the hotel and they have a club level with extra goodies! Breakfast room service needs a lot of improvement. Very poor selection of breakfast foods and poor service and implement.
Excellent 8.5
Stayed one night each on my outgoing and incoming trip from China. The hotel provided a free shuttle to and from the airport at times that were convenient for my travel. The accommodations were outstanding. Check in/out was expedient and desk staff were both helpful and extremely courteous. The hotel restaurant offered a good menu selection but was somewhat surprised at the prices. Not used to the high California prices. Despite that the food was tasty and sufficient with great service.
Excellent 10.0
Pros: Everything was good.
Excellent 10.0
Pros: Room was clean and comfortable. Restaurant was Good with friendly service. Parking affordable for Extended parking and convenient shuttle service.
Cons: For me there was a lot of outside noise for sleeping. For a one night stay coming and going to my destination It was fine.
Excellent 10.0
Pros: Convenient location, great shuttle service (driver was excellent), and the room was clean and comfortable.
Cons: Breakfast buffet @ $25 was excessive and plumbing fixtures in room bathroom needed attention.
Excellent 10.0
Pros: Easy to get to the airport with the shuttle service. Great value for money.
Cons: Nothing.
Good 6.8
Pros: Bed comfortable. Linin nic
Cons: Bathroom Tissues so cheap like a gas station very limited tolietries. Paper coffe cups? Must call for ceramic. For a Crown Plaza I expected higher quality Good in restaurant tasted canned or frozen
Excellent 10.0
Pros: The pizza and craft beer were excellent. Sushi and many other food options were available.
Good 6.0
Pros: Friendly, quick check in, comfortable room, good size room.
Cons: Dirty linen, cheap toilet paper, did not live up to expectation based on name of hotel, airport shuttle very behind schedule of advertised "every 15 minutes".
Good 7.7
Pros: It was easy to find, clean, friendly and comfortable.
Cons: I didn't like the exorbitant parking fees and they had no record of my reservation through booking.com. Thankfully, the front desk staff were able to get me a room (and a rollaway :( ) and lowered my cost as a show of good business.
Good 6.2
Pros: Good but noisy A/C unit in room 826.
Cons: Good but noisy A/C unit in room 826.
Good 7.4
Pros: Airport hotel, so just to sleep. Two girl friends travelling together and everything worked. Nice bathroom with lots of counter space, good shower. Lighting for reading was focused and not intrusive to the other person, with convenient switches,. Check out was done on the phone in your room, airport shuttle buses ran every 20 minutes, 24 hours per day. Basically everything worked and was very convenient. Sometimes the simple things add up to a great stay.
Cons: Bathroom door was a pocket door and very noisy, so there was no way to go to the washroom without waking up the other person.
Good 6.0
Cons: When we checked in there were no people on the line and one person ahead of us already checking in. After we checked in the man that waited on us made a big point of telling us, not once but twice, never to stand in rvTine acIn as it is for preferred guests. Guess what, it shouldn't be an issue as we won't be coming back! Welcome
Okay 4.5
Pros: The reservation staff was extremely friendly and helpful.
Cons: The staff in the restaurant,the bar and the coffee blade were rude and unfriendly. They acted like taking an order was such a task.
Sonesta Los Angeles Airport Lax - Los Angeles
Rated no. 14
8.0
Excellent 8.0
Based on 5,938 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.0
Facilities
7.4
Location
8.3
Overall
7.6
Overall 7.5 Good
Based on 1,197 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
7.4
Location
8.3
Overall
7.6
Cleanliness
7.0
Comfort
6.0
Facilities
2.0
Location
8.0
Overall
8.0
Cleanliness
3.0
Comfort
6.0
Facilities
4.0
Location
5.0
Overall
3.0
Cleanliness
7.7
Comfort
7.8
Location
8.4
Services
7.5
Staff
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.1
Comfort
8.1
Location
8.4
Services
7.7
Staff
8.0
Cleanliness
8.3
Comfort
8.3
Facilities
4.0
Location
8.4
Overall
4.0
Cleanliness
8.2
Comfort
8.3
Facilities
8.8
Location
8.2
Overall
9.2
Cleanliness
8.2
Comfort
8.2
Location
8.3
Services
7.7
Staff
8.2

Excellent 10.0
Pros: big rooms, separate living room
Okay 4.0
Pros: Location.
Cons: Smell, frequency of cleaning, fee to park, shower etc.
Mediocre 3.0
Pros: The lobby
Cons: Our room smelt funny in the room. The room looked picked up not cleaned. A previous guest left a pair of shoes by the bed. Couldn’t tell if the sheets were switched out because a piece of hair was still left on the pillow sheet.
Excellent 8.0
Pros: Proximity to airport
Cons: Our room 239 did no it have access to outside fresh air or outside lighting Glass doors didn¿t open and had a frosted glass
Excellent 10.0
Pros: The rooms were very well furnished and the sofa bed was of good quality. The beautiful atrium extending the length of this enormous building is stunning and filled with enormous plants, ponds with koi fish. The pool was lovely. The breakfast was really nice.
Cons: There was an unfortunate smell in the pool area. Otherwise, this hotel is a fantastic choice for the airport area.
Good 6.0
Cons: A/C did wasn't cold. Called front desk twice and no help.
Excellent 10.0
Pros: All requirements were met.
Excellent 10.0
Pros: Cleanliness
Cons: No
Excellent 10.0
Pros: The staff were very helpful. But the breakfast was a big surprise. I stay in LA every week for work and I just found my new place to stay.
Excellent 8.0
Pros: The view
Cons: The breakfast for the 3 days we stayed
Excellent 10.0
Pros: The cleanliness
Cons: No
Okay 5.0
Pros: Staff, professional and courteous
Cons: The room was in desperate need of renovation, and smelled like musty mold.
Mediocre 3.0
Pros: There was nothing nothing that I liked about the hotel.
Cons: Disaster at all fronts. Reasons; 1. Power outage 2.room doors were locked I could not leave the room. 3. For clean towels I had to call twice to get it. 4.no room service, 5. The Marriott brand is now ready brand.
Poor 1.0
Pros: Free breakfast
Cons: Breakfast hours were from 7am-9am only including weekends. The room phone did not work. The bathroom shower and ceiling leaked throughout the night. The bathroom floor was wet because of the moisture dripping from the ceiling. Parking fees were pricey.
Excellent 8.0
Pros: The location was perfect. The breakfast was good and freshly made and the staff was amazing.
Cons: Having to use your key to get up the elevator is a pain but I understand it¿s for our safety. I would have liked to use stairs but that was impossible.
Okay 5.0
Pros: Balcony
Cons: Staff were lazy
Excellent 9.0
Pros: Hot breakfast was cooked as you ordered.
Excellent 8.0
Pros: Good staff, clean
Cons: Two full beds not queens No fan No restaurant on Sunday¿s
Okay 5.0
Pros: Breakfast was included
Cons: It just looks very old. Instead of a hotel, I consider it a giant motel. Good to stay at if you just need somewhere to sleep before catching a plane. Not a good place to relax or stay when on vacation. The floors are patterned like motel floors.
Excellent 10.0
The Hotel is gorgeous! It’s very clean with hand sanitizing stations throughout. The room is very spacious and the staff are very nice and helpful. The pool is an indoor pool next to a beautiful garden courtyard. We are totally enjoying our stay.
Excellent 10.0
Pros: Room size was really nice
Cons: Guest was too rowdy for me
Poor 1.0
Pros: The hotel accommodation for COVID and breakfast was done well. Location is good.
Cons: I have stayed at this hotel before and liked it. But the hotel has gone downhill. My room was in need of repairs, dry rot in the bathroom, tub that needed repair and more. Staff do not inform you that you have to ask for cleaning service. Won¿t go bac
Poor 1.0
Pros: Dirty and the people smoking MARIGUANA WEED when u walk trough the hallways, we only stay 1 Night only we couldn¿t handle it no more
Good 6.0
Pros: Location
Cons: Front desk staff initially help was not very friendly. Room wasn't as expected and breakfast was not upto standards of Hilton Hotels. Bath tub had cracks and mold along silicone lines. Had to contact front desk for hygienic reasons.
Okay 5.0
Pros: Location to airport and car rental.
Cons: Very old hotel in need of a good renovation. Everything didn¿t work properly in room.
Poor 1.0
Pros: location
Cons: The laundry facilities were not working. The room was hot and humid. We could not cool down the room. I called the front desk only to be notified the air conditioner is controlled by the front office. they did not give me any other solution.
Okay 5.0
Pros: It was charming and older. Its very large but kinda needs refreshed.
Cons: No where around to eat and no restaurant open in hotel. We had no car and had a hard time finding anything open to door dash but we finally did.
Good 6.0
Pros: close to the beach
Cons: rooms need updating and paint chips on shower ceiling that fell into my eye
Good 6.0
Cons: Wasn¿t told parking was $36 per day. Also I¿ve been double charged for the parking and it hasn¿t yet been removed from credit card. Some minor cleanliness issues with tissues left in a couple places.
Poor 1.0
Pros: The only thing good is the location. It is a very poorly maintained and run property.
Cons: It is not a place I would recommend ever.
Mediocre 3.0
Pros: Not much.
Cons: I didnt like how there was no window, just a fog glass. The tub was peeling. I asked for towels multiple times, they brought me 1. They charged me 4 different times for stuff that was suppose to be covered by my deposit.
Poor 1.0
Pros: Staff and location
Cons: Weed smoke and pot smokers
Poor 1.0
Pros: Location
Cons: Had to change rooms 3 times. The last room had mold in the bathroom and had me chocking. And gave me a headache. All the rooms had a bad smell.
Mediocre 2.0
Cons: I tried to check in at 1:30 after driving 5 hours and the person at the front desk wouldn't let me check in. Did not say there was no room available. Just no check in is at 3. To park at the hotel you have to pay $36. Don't serve breakfast. Give you a bag
Okay 4.0
Pros: Parking
Cons: Requested bottom floor my room was way in the corner and third floor
Good 6.0
Pros: I liked the convenience of the location.! Perfectly located to everything.
Cons: I didn’t like the quality of the room was not of a 4 star hotel.
Mediocre 2.0
I stayed at this property for my mothers birthday and the manager at the time told his supervisors I yelled at him and told him you don't know who I am. When those were lies. I didn't even address the issues with my reservations in person they were over the phone and second I stated "You never know with whom you are speaking to and to call me a you people is very rude!" . The manager never called me to verify what happened and stuck with her employee. A best practice would be to not assume all Black people are the same and treat all people fairly. Because I'm an educated woman and can use my words doesn't make me an angary black woman.
Poor 1.0
Pros: Nothing.
Cons: The offerings were meager at best. The rooms were shabby. I was dostinctfullu itchy after using the sofa bed!
Good 6.0
Pros: The check in was very easy . However, I was hit with a $150.00 deposit once we checked in and that was not disclosed to me before booking . Please understand I’m not upset about the amount of money but I feel as a paying customer that would
Cons: There was a lot going on at night there . Police was called multiple times and hotel guest being out of order .
Okay 5.0
Pros: The location because we had a flight the next morning.
Cons: The room was outdated and worn! The chairs in the living room were torn up. The bathroom wood was all scratched. The room obviously was not up to the standards of Embassy Suites!
Mediocre 3.0
Cons: Used condoms under bed, no toilet paper and no clean towels
Poor 1.0
Pros: Nothing !!!!!!!!!!!!the room was not clean found food on the floor a blunt by the window and red stains on Sheets, bathroom  room floor leaked water in the midnight hour🤬ðŸ
Cons: Nothing !!!!!!!!!!!!the room was not clean found food on the floor  a blunt by the window and red stains on Sheets, bathroom  room floor leaked water in the midnight hour🤬ðŸ¢ðŸ®    And we are STILL IN A PANDEMIC 
Mediocre 3.0
Pros: location
Cons: Not the same hotel we stayed at before, no buffet breakfast and no airport shuttle.
Poor 1.0
Cons: Pool and weight room closed. No breakfast served as stated with room. No out side windows.
Good 7.0
Pros: The hotel was very quiet. The staff was somewhat attentive although they had security doing hotel work. The hotel seemed not to be able to provide the minimum to keep the business functioning with things like providing towels, trash bags and toilet paper.
Cons: There was absolutely no service. Why are you even open.
Good 7.0
Pros: In a word, location. And the morning breakfast wasn't bad.
Cons: The staff could have been friendlier.
Good 7.0
Pros: It looked really nice, but the room we stayed it restroom needs an update as the elevators
Cons: Restroom small outdated and the elevator to garage as well
Good 7.0
Pros: Location and free breakfast Liked refrigerator and microwave in room.
Cons: No windows in room. Only a lighted glossed glass. Extremely small bathroom
Excellent 10.0
Pros: Location, breakfast
Okay 4.2
Pros: Size of suite
Cons: Understaffed checkin desk Needs renovations badly
Okay 5.7
Pros: Staff was kind and accommodating
Cons: We waited for 45 mins for the shuttle after being told it would be 10-15. It was around 7 p.m. and my twin 4 yr olds were melting. Room was old and run down. There was a loud horn that sounded like a barge horn that went off multiple times a minute for a number of hours until early morning. I pointed it out to staff and they said they would look into it but we never heard from them after. We were using noice-canceling machines and I was using ear plugs and I could still hear it. Will all of the choices around LAX, I just wouldn't choose this hotel again. The Embassy Suites North is much nicer. I would give this hotel a 1 or 2 out of 5. I would give the North hotel 4.5.
Good 6.0
Pros: the room was good expect the the shower Water was not drained well take 1/2 hour Or more for the next one to shower
Cons: The shower
Okay 5.0
Pros: It's a bit "crowded and stuffy"
Okay 5.0
Cons: My bathroom had a leak somewhere.. There was water on the floor that leaked into the kitchen area. There's only 1 small vending machine for the whole hotel that had snacks. But the $2 soda machines where on every floor. Parking was $30 a night.why?
Excellent 10.0
Pros: Very pleasant environment. The suites are large and comfortable. The all inclusive breakfast was high quality. A clean, interesting and family friendly place.
Excellent 8.2
Pros: I had a Christmas eve and Christmas day unplanned layover in LA. The girl at the front, Jordan really was sweet and nice. Helped my stay start off right.
Okay 5.1
Pros: The bed was new and comfortable. They allowed late check-In.
Cons: There were young prostitutes everywhere and the staff just let them.As well as Pimps outside. The staff even talked with Johns to arrange room visits with the prostitutes. It was uncomfortable atmosphere. The suite had several holes in the floor , under the carpet. The tubs drain plug was broken. But we said nothing since I was too afraid to open the door again.
Excellent 10.0
Pros: I had a long day and became stranded in LA overnight. The manager did a great job realizing my situation and helping make me comfortable and ensuring that I had all I needed..
Embassy Suites By Hilton Los Angeles Lax South/El Segundo - El Segundo
Rated no. 15
7.5
Good 7.5
Based on 1,197 reviews
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