Crowne Plaza Los Angeles Airport

Reviews

Pros

"Very clean and comfortable rooms." (in 202 reviews)

"Excellent staff and friendly throughout" (in 143 reviews)

"Great location, helpful, friendly staff" (in 86 reviews)

Cons

"The parking was horrible." (in 24 reviews)

"Noise from planes." (in 14 reviews)

Show reviews that mention

+

close to the airport

shuttle service

parking garage

airport with a free shuttle

airplane noise

parking fee

location near lax

clean room

staff was friendly

early flight

comfortable bed

great location

great hotel

Okay

Nov. 2018

6.0

Breakfast

Hotel , amenities service

Price breakfast ridiculous usd 30 per person
Excellent

Nov. 2018

10.0

Little things that count

We totally felt at home and were well cared for! Staff were so nice and very helpful. Room service was amazing: very thoughtful and considerate. The room service staff made sure the food was to our liking. I felt like I was being treated to a fancy breakfast in bed. One of the staff, Trinidad, thoughtfully served my breakfast with a sweet bouquet of flowers. Housekeeping was so sweet, always turning down our beds no matter how late we got out. When we got back at night, they had left a lamp on for us. When we first arrived, some relaxing classical music greeted us in our room. It's those little extra things that made our stay feel special and us feel at home and welcome. When we asked for a plunger to fix a clogged toilet, they insisted on sending an engineer who went above and beyond to make sure the toilet was in top shape. It was quite convenient that the hotel had a regular shuttle go to and from the airport. We loved staying at the Crowne Plaza and will be coming back again.

Upon our arrival, the shuttle to the hotel took such a long time to pick us up.
Excellent

Oct. 2018

10.0

A Great Welcome to Los Angeles

The location was great for getting aroumd to all of southern California. Less than 2 hours to San Diego, 30 minutes to Long Beach, downtown LA, West LA or Santa Monica and right down the street from culver city, Westchester and Venice beach. The very friendly staff, amazing views from the room, convenient in and out parking access or ride sharing options and plenty of food in walking distance made exploring the city a great time. I highly reccommend Crowne Plaza.
Excellent

Nov. 2017

10.0

Everything was good.
Excellent

Sep. 2017

10.0

Passing Through

Room was clean and comfortable. Restaurant was Good with friendly service. Parking affordable for Extended parking and convenient shuttle service.

For me there was a lot of outside noise for sleeping. For a one night stay coming and going to my destination It was fine.
Excellent

Aug. 2017

10.0

Stopover in LA

Convenient location, great shuttle service (driver was excellent), and the room was clean and comfortable.

Breakfast buffet @ $25 was excessive and plumbing fixtures in room bathroom needed attention.
Excellent

Aug. 2017

10.0

Great way to end the holiday.

Easy to get to the airport with the shuttle service. Great value for money.

Nothing.
Good

May 2017

6.8

Room amenitives

Bed comfortable. Linin nic

Bathroom Tissues so cheap like a gas station very limited tolietries. Paper coffe cups? Must call for ceramic. For a Crown Plaza I expected higher quality Good in restaurant tasted canned or frozen
Excellent

Mar. 2017

10.0

Surprisingly good choice of dining

The pizza and craft beer were excellent. Sushi and many other food options were available.
Okay

Jan. 2017

6.0

Friendly, quick check in, comfortable room, good size room.

Dirty linen, cheap toilet paper, did not live up to expectation based on name of hotel, airport shuttle very behind schedule of advertised "every 15 minutes".
Excellent

Aug. 2016

8.2

I like the travelers kit with the relaxation essential oils spray. It made it very easy to fall asleep for the four hours I was there.
Excellent

Jul. 2016

8.2

Our receptionist Diamond was one of the best receptionist to accommodate us at the beginning. She made sure that all of our request regarding rooms and parking was taken care of . What a great host. The rooms were really clean and comfortable. The housekeeping staff were spot on.

Every morning at 6:30 am during our stay, there was a group of protesters outside of our window marching, yelling on a loud horn and shouting. Apparently, they wanted the hotel staff to unionize and the hotel has pushed back against it. We only learn then why we received ear plugs on our bed at the beginning of our stay. Even though we were on the 8th floor, it still was very loud and annoying during our 3 day stay. It lasted for about 1 1/2 hours each day.

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