Los Angeles hotels in Central Los Angeles

Cons: It’s a little annoying that you have to take 3 elevators to get back to your room if you valet park your car buth that’s it.

Cons: I loved everything.

Cons: Cheaper price would be more attractive

Cons: There must be a nightclub in the building somewhere... I was on the 51st floor and there was club music Blasting all night long. And there wasn’t anything anybody could do. Music went until 2 in the morning and didn’t get much sleep.

Cons: I really like this hotel I been ther four times the last year

Cons: My only complaint is the noise from the AC unit, I’m a very light sleeper and the AC unit is quite loud. Otherwise great hotel!

Cons: no security door chain. no restaurant but they do offer a variety of menus for restaurants who delivers to the room.

Cons: I was over billed and nobody return my calls.

Cons: Free parking. It’s ridiculous they charge so much for parking

Cons: We did not like the fact that we had to pay for wifi. A hotel of this star rating and price should have complimentary wifi for guests, especially since it is located downtown and I presume there would be many guests there on business. We also found that when we attempted web access without wifi that there was little reception on the 21 floor, so we were without web access that day. Our room was located 2 doors away from the elevators which was noisy. The water pressure in the shower was quite terrible.

Cons: Nothing too serious. Weak shower water pressure, some light bulbs were out... maybe brand bath products?

Cons: Forced to use service elevator as normal were out, the service elevator dropped multiple feet scaring all inside, then there was no power in the room and sat in darkness. We left halfway through the night.

Cons: My first night, I awoke at midnight to a very loud fire alarm which was blasting in my room through a speaker. I walked down 17 flights of stairs and only when I got to the first floor an employee brushed it off and said it was a false alarm. The second night, same thing happened but this time it was a 3am fire alarm. I was wide awake, heart racing for hours, I didn’t get much sleep between both nights. They did, however, comp my room service so that was attentive and a nice gesture. I appreciate them doing that without me having to ask for things in return to make it better. Sleep is the main purpose of my hotel stay and if you can’t get a good nights sleep, why am I even there? It just really left a bad taste for me, even though the staff and hotel was perfect. Not sure I’d go back.

Cons: I chose this place in large part because it had a rooftop pool in downtown LA. The Sunday after we stayed there we tried to use the pool at 12pm but all the lounge chairs were put away or closed off and removed from the pool. We were told because of a pool party at 4pm no lounge chairs could be out by the pool and needed to be held for it. When I asked if we could use just 2 to hang by the pool for 1 hour and that I would pay, they said they would check with their manager. I waited about 30 minutes for that person to get back to me then saw them walking by doing something else with no manager in sight or answer. We split and went home. Also, purchased room through Kayak paid the additional amount to get breakfast included. Ordered from room service and told them we had that deal. They delivered breakfast and charged us. When I spoke to management they said that I needed to go to the restaurant to order the breakfast that I paid for through the Kayak reservation. When I told the manager we let them know about it when we ordered room service on the phone and they never told us we had to go down to the restaurant, she referred me to bring it up with Kayak. Service is absolutely the worst considering the inflexibility on food ordered from the same cooks and bait and switch on a pool amenity that you can't you because of a party in 4 hours.

Cons: Staff were very rude and not helpful. Would not accept cash for incidental room fee

Cons: N/a

Cons: The rain!! Booo

Cons: Really no complaints. I do wish the pool was open later though so we could have enjoyed it more

Cons: The lift was close by and was a little noisy early hours of the morning.

Cons: The service was horrible! The bartenders and waitstaff in 3 different venues within the hotel were awful! Rude, not attentive at all, for a place that automatically adds 18% gratuity on top of the additional tip, shame on them for having bad staff at such a iconic and beautiful hotel. This literally ruined the ambience and enjoyment of my stay.

Cons: - The first room I stayed in was small, had a view of nothing but the rooftop A/C units, and had incredibly noisy ventilation system. The very polite front desk staff moved me to a different (and much nicer) room upon request - $10 bottles of water in the room. Come on guys, a complimentary bottle of water won't kill the margins. - 'Hotel-branded' flip flops for sale at $20 instead of the inexpensive complimentary slippers that are normally available at hotels of this level

Cons: My room smelled terrible. I didn't like the staff because they were very rude to me for walking around the hotel at night.

Cons: The pool area was a little confusing. It was hard to tell which chairs were taken. The chairs by the shallow end of the pool were occupied by people who didnt seem to want to get wet which was frustrating. The hotel room felt like a store. Too many items for sale. This also took up precious space for personal items.

Cons: A dresser for clothes in the room would have been nice. There were hangers but no space to put other items from suitcase.

Cons: Very hard to sleep in when staying by the pool. Lots of noise every morning from both the hallway and the pool. Hallways smell like weed. Even though we knew we had to pay for parking, $36 a night is a bit extreme

Cons: "Complementary" wi-fi wouldn't let me connect under any circumstances! Very frustrating when traveling for business and connectivity is an essential need!!!

Cons: Room had only one towel in it. There was hair in the tub What was stated as a Cityview was incorrect, the room viewed directly into another room from the same hotel.

Cons: Can be confusing when walking around, a little pricey on the breakfast, but the food was great,

Cons: Bathroom was tiny, there was a small piece of gum stuck on the carpet in my room.

Cons: Nothing

Cons: Bed was not comfortable pillows were flat

Cons: Nothing. It was great

Cons: Not really near any tourist locations.

Cons: Wish Starbucks carries their normal breakfast items.

Cons: Room looks clean but there was dust in bathroom and I saw fingernail inbeteen bed and nightstand. Phone was not plugged in and did not work