Hollywood Hotel

Horrible stay, no respect for customers

Tried to turn up thermostat but was instructed to plug in small space heater. In a very shady part of town. Problems with the electrical, couldn't run space heater and oscillating fan at the same time. Also while we were there the hotel was tearing up all the old carpet and the smell was horrible. the mattress was also very hard, woke up to the workers each morning hammering and banging away bright and early.

Questionable Stay

-Proximity to Sunset Blvd., stores, Citywalk. -Friendly staff.

-Overnight Parking was not listed before purchase & super expensive -- $25 per night! -The floors were dirty when we got into room. -The mini refrigerator was not on when we got to the room. -Air conditioning vents had funky smell. -Vending machines had few options & was broken.

Horrible management

This hotel is garbage. We were there for about 40 min at 1030pm.we were laughing but all of a sudden a man came to the door with his hand in a big of chips(looking unprofessional) and said he was from the front desk.. He then proceeded to tell us the next room couldn't sleep. Fine. We kept it down. The next night our toilet flushes for 3 hours and we couldn't sleep... Their solution was to SHUT OFF THE TOILET COMPLETETLY. THIS WAS 337AM.

My boyfriend had to use the lobby bathroom at 4am.then the asked f we wanted to switch rooms at that time of the night. But I had finally fallen asleep. So he obviously refused. Because it was after 4am,. The next morning we argued with the manager.... She kept us waiting then asked what we wanted. I wanted our parking comped.... She gave us 2 nights.... Highly disappointing considering the toilet flooded our bathroom and our belongings got soaked. DO NOT STAY HERE. JUST A SCAM. NO HOSPITALITY!!!!, argued with manager for a while before Giving up. She was nice but clearly full of horse shit. She pissed us off alot and almost ruined out trip. Try having your stuff soaked in toilet water at 4am and being told "sorry we will make sure it won't happen to the next person" these people need a refresher course..... I time.

Nice Amenities - staff/location need help

Lots of places on site to spend time. Courtyard, pool area, 3rd floor patio, and dining area. If we had planned to spend more time at the hotel. You can see there has been an effort for upgrading the rooms with higher end finishes. The breakfast was great, lots of choices with omlets to order. Close to subway to take to Universal and Hollywood.

The woman at the check in counter was snobby. And the internet went down when i was checking in and i had to wait 30 mins to complete. They did give us the key to the room while we waited. $20 a night to park!!! The area outside doesnt look good for family.

cost

location

Nice breakfast - central location

The hotel tried to charge double the price, we had booked it for - and did not apologize at all.

Managerial staff lack manners and common civility, they dont care. Worst Hotel we have ever stayed in. Its a fire hazard and I intend to report it as such to the appropiate authority.

Everything, no bar, poor breakfast, inadequate restaurant ie none. Blackouts caused by Hotel power room/switch board, antiquated breakers and old, lack of maintenance. Fire doors dont work, faulty batteries on door locks for escape routs. It is a very dangerous poorly maintained place. I think the recesion and profiteering has taken its toll.

Nice hotel, handy for the underground

Wireless internet service in the room was great support.

Breakfast buffet could be better, there was no fruits or vegetables at all, during the season