Overview

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Hotel Keihan Universal City

6-2-78 Shimaya, Konohana-ku, Osaka 554-8585, Japan
+81 664 650 321

$125+

Overall guest ratings

8.4/10 Excellent
based on 2,654 reviews

Review highlights

  • 9.1
  • 9.0
  • 8.5
  • 6.3

Good to know

  • Comfortable beds
  • Pleasant hotel grounds
  • Great menu
  • Professional service

Nearby

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    About

    Hotel Keihan Universal City offers a fantastic location, putting you just a 5-minute walk from Osaka Takoyaki Museum and Universal Studios Japan®. Guests looking for a bite to eat can check out World World Buffet, which serves international cuisine and is open for breakfast and dinner. All rooms feature refrigerators and free WiFi.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Designated smoking area
    • Storage available
    • ATM on-site
    • Concierge service
    • Laundry facilities
    • Safe
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 2,654 reviews
    • 9.1 "Terrific location."
      9.2 "92% liked the proximity to shopping."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "91% liked the proximity to sightseeing."
    • 9.0 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 8.5 "Food is delicious."
      8.9 "89% loved the menu selection."
      9.7 "97% enjoyed the side dishes."
      8.2 "Yummy desserts, said 82%."
      7.2 "72% loved the dining experience."
    • 8.3 "Very good internet connection."
      8.0 "80% said the wifi quality was great."
    • 8.0 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      7.3 "73% said the booking process went smoothly."
      7.5 "75% were impressed by the laundry service."
      9.2 "92% were happy with the shuttle service."
    • 6.3 "Average amenities."
      5.2 "52% thought the building was acceptable."

    Overall rating

    8.3 Excellent
    based on 557 reviews
    • 9.1 "Terrific location."
      9.1 "91% liked the proximity to shopping."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "Near to public transport, according to 92%."
      8.8 "88% liked the proximity to sightseeing."
    • 8.9 "Breakfast is good."
    • 8.1 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 7.5 "High value."
    • 6.8 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      5.9 "For only 59%, the bathroom was ok."
      5.9 "Only 59% said rooms were clean enough."
    • 6.6 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.9 "Average amenities."
      5.0 "50% thought the building was acceptable."
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    Overall rating

    8.3 Excellent
    based on 1,672 reviews
    • 9.1 "Excellent breakfast."
    • 9.0 "Terrific location."
      9.3 "93% liked the proximity to shopping."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "92% liked the proximity to sightseeing."
      9.2 "Near to public transport, according to 92%."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      7.3 "73% said the booking process went smoothly."
      7.0 "70% were impressed by the laundry service."
      9.1 "91% were happy with the shuttle service."
    • 7.5 "High value."
    • 6.9 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
      6.0 "For only 60%, the bathroom was ok."
      5.5 "Only 55% said rooms were clean enough."
      6.3 "Only 63% thought the furniture was functional."
    • 6.8 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
      5.5 "For only 55%, the noise level was all right."
    • 6.2 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
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    Overall rating

    8.5 Excellent
    based on 424 reviews
    • 9.1 "Terrific location."
      9.3 "93% liked the proximity to shopping."
    • 8.9 "Breakfast is good."
    • 8.8 "Food is delicious."
      9.1 "91% loved the menu selection."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 7.7 "Nice rooms."
      7.4 "74% said the beds were comfortable."
      7.8 "78% liked the big bathroom."
    • 6.9 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
    • 6.2 "Average amenities."
    • 6.1 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Comfortable beds"
    "Pleasant hotel grounds"
    "Great menu"
    "Professional service"
    data provided by TrustYou

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