Overview

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Novotel Ottawa
Best Dining Experience

33 Nicholas Street, Ottawa, ON K1N 9M7, Canada
+1 613 230 3033

$132+

Overall guest ratings

8.1/10 Excellent
based on 3,088 reviews

Review highlights

  • 8.7
  • 8.3
  • 7.9
  • 5.5

Good to know

  • Great shopping
  • Wonderful sightseeing

Nearby

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    About

    Novotel Ottawa is a trendy full-service 4-star hotel set in the heart of downtown Ottawa. Located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopping destination in the city which holds one of the only Nordstrom stores in Canada. The Novotel Ottawa is perfectly situated across from the Shaw Centre (Ottawa Convention Centre) and the University of Ottawa is a short walk from the hotel.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Terrace/Patio
    • No smoking
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 3,088 reviews
    • 8.7 "Location is great."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Food is delicious."
      9.2 "92% loved the dining experience."
    • 7.9 "Good breakfast."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 5.5 "Rooms are ok."
      5.4 "Only 54% said the rooms were modern."
    • 5.5 "Internet is average."
    • 5.0 "Average value."
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    Overall rating

    8.2 Excellent
    based on 1,482 reviews
    • 8.4 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 5.7 "Rooms are ok."
      5.6 "Only 56% said the rooms were modern."
    • 5.7 "Internet is average."
    • 4.7 "Value below average."
    • 3.8 "Wellness & sports facilities were not very nice."
      3.3 "67% didn't like the fitness area."
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    Overall rating

    7.9 Good
    based on 1,049 reviews
    • 8.8 "Location is great."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Breakfast is good."
    • 7.1 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
    • 5.4 "Internet is average."
    • 4.9 "Value below average."
      4.2 "58% said the breakfast was too expensive."
    • 4.8 "Not very comfortable."
      3.8 "62% said rooms were small."
      2.1 "Air conditioning was criticized by 79%."
    • 4.5 "Rooms are not good."
      3.8 "62% complained about the bathroom."
      3.8 "62% said rooms were small."
      3.1 "69% thought they were poorly maintained."
      2.1 "Air conditioning was criticized by 79%."
      1.1 "89% thought the tv was sub-standard."
      4.2 "58% had problems with the shower."
      1.9 "81% found problems with the furniture."
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    Overall rating

    7.3 Good
    based on 154 reviews
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 7.8 "Good breakfast."
    • 7.6 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 6.7 "Average cleanliness."
    • 5.9 "Internet is average."
    • 5.5 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
    • 4.8 "Value below average."
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    Overall rating

    8.1 Excellent
    based on 401 reviews
    • 8.8 "Location is great."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.2 "Bar is amazing."
    • 7.6 "Good breakfast."
    • 7.3 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 6.2 "Average comfort."
      5.7 "For only 57%, the noise level was all right."
    • 6.1 "Rooms are ok."
    • 5.8 "Average amenities."
      5.9 "59% thought the building was acceptable."
      6.5 "65% considered the lobby entrance to be so-so."
    • 5.6 "Internet is average."
    • 4.5 "Value below average."
    • 4.1 "Wellness & sports facilities were not very nice."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great shopping"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

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