Overview

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The Westin Ottawa
Best View

11 Colonel By Drive, Ottawa, ON K1N 9H4, Canada
+1 613 560 7000

$158+

Overall guest ratings

8.8/10 Excellent
based on 1,407 reviews

Review highlights

  • 9.5
  • 9.1
  • 8.8
  • 4.7

Good to know

  • Professional service
  • Great shopping
  • Wonderful sightseeing

Nearby

    show all

    About

    Located on the Rideau Canal adjacent to Rideau Centre Shopping Mall and the Shaw Centre, The Westin Ottawa offers direct access to all the allures of Canada’s capital city, from its thriving businesses to its many cultural diversions. With 44,000 square feet of state-of-the-art conference facilities and a 24-hour Business Centre, you'll discover effortless productivity during your stay. Our WestinWORKOUT® Fitness Studio, squash court, and indoor saltwater pool ensure you’ll stay fit, too. Refreshing and bright, our 496 guest rooms and suites bring modern design and technology to your fingertips. Contemporary furnishings, environmentally friendly features, and stunning views create a space that leaves you feeling instantly soothed.

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    Starwood Hotels

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Spa
    • Coffee shop
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    based on 1,407 reviews
    • 9.5 "Excellent wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "City centre within easy reach, said 95%."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.4 "74% said the reception staff was great."
      9.4 "94% said the concierge service was amazing."
      9.1 "91% were happy with the room service."
      7.5 "Housekeeping was great, according to 75%."
    • 7.9 "Nice rooms."
      9.0 "90% thought rooms were spacious."
      7.8 "78% said the beds were comfortable."
      8.2 "82% said rooms were clean."
      9.8 "98% thought the view was good."
      7.1 "71% enjoyed the shower."
      8.6 "86% liked the big bathroom."
    • 5.1 "Internet is average."
      5.7 "57% thought it was adequately priced."
    • 4.7 "Breakfast is below average."
      2.3 "77% said the breakfast was too expensive."
    • 4.6 "Value below average."
      2.3 "77% said the breakfast was too expensive."
      0.8 "The price was too high for 92%."
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    Overall rating

    9.0 Excellent
    based on 675 reviews
    • 8.8 "Location is great."
      9.4 "94% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Great service."
      7.8 "78% thought the service was very professional."
      7.5 "75% said the reception staff was great."
      9.4 "94% said the concierge service was amazing."
    • 8.1 "Rooms are great."
      8.3 "83% said the beds were comfortable."
      9.0 "90% thought rooms were spacious."
      9.7 "97% thought the view was good."
      7.9 "79% said rooms were clean."
      7.3 "73% enjoyed the shower."
      8.8 "88% liked the big bathroom."
    • 5.1 "Internet is average."
      5.6 "56% thought it was adequately priced."
    • 4.4 "Breakfast is below average."
      1.9 "81% said the breakfast was too expensive."
    • 4.1 "Value below average."
      1.9 "81% said the breakfast was too expensive."
      0.6 "The price was too high for 94%."

    Overall rating

    8.7 Excellent
    based on 506 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
    • 9.3 "Excellent wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      9.5 "95% said the concierge service was amazing."
    • 7.6 "Nice rooms."
      8.7 "87% thought rooms were spacious."
      8.0 "80% said rooms were clean."
      7.8 "78% said the beds were comfortable."
      9.9 "99% thought the view was good."
    • 5.0 "Internet is average."
      5.8 "58% thought it was adequately priced."
    • 4.8 "Breakfast is below average."
    • 4.4 "Value below average."
    View all review categories

    Overall rating

    9.2 Excellent
    based on 56 reviews
    • 9.1 "Terrific location."
    • 8.9 "Great service."
    • 8.2 "Rooms are great."
      9.1 "91% thought rooms were spacious."
    • 7.8 "High comfort."
      9.1 "91% thought rooms were spacious."
    • 5.3 "Internet is average."
    • 5.0 "Average value."

    Overall rating

    9.0 Excellent
    based on 168 reviews
    • 9.2 "Terrific location."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 7.7 "Nice rooms."
      7.6 "76% said the beds were comfortable."
      9.2 "92% thought rooms were spacious."
      8.3 "83% said rooms were clean."
      9.8 "98% thought the view was good."
    • 7.7 "High comfort."
      7.6 "76% said the beds were comfortable."
      9.2 "92% thought rooms were spacious."
    • 4.9 "Internet is poor."
    • 4.7 "Value below average."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Great shopping"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    location was perfect
    stay at the westin
    upgraded our room
    rideau
    central location
    valet parking
    location and the view
    internet parking
    room with great view
    la chambre
    cost of parking
    nice view
    free wifi in the rooms
    breakfast buffet was very expensive
    actual entrance
    single king bed
    view of the city
    excellent experience
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