Overview

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Cristal Palace Hotel

Via Roma 477 A/D, 90139 Palermo, Sicily, Italy
+39 091 612 3829

$49+

Overall guest ratings

8.1/10 Excellent
based on 520 reviews

Review highlights

  • 9.1
  • 8.9
  • 8.1
  • 4.6

Good to know

  • Spacious rooms
  • Friendly service

Nearby

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    About

    Cristal Palace Hotel offers a great location, putting you within just a 10-minute walk of Regional Archaeological Museum and Teatro Massimo. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Rooms at this upscale hotel offer flat-screen TVs, minibars, and room service.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Business centre
    • Parking (surcharge)
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 511 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      8.6 "86% said the reception staff was great."
      9.2 "Housekeeping was great, according to 92%."
    • 8.9 "Location is great."
      8.8 "Easily accessible by car, said 88%."
      9.3 "City centre within easy reach, said 93%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.1 "Breakfast is good."
    • 6.1 "Average comfort."
      5.2 "Beds were acceptable for 52%."
      5.1 "For only 51%, the noise level was all right."
      5.8 "58% thought the bathroom was big enough."
    • 5.6 "Rooms are ok."
      5.8 "For only 58%, the bathroom was ok."
      5.2 "Beds were acceptable for 52%."
      5.8 "58% thought the bathroom was big enough."
    • 4.6 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      4.3 "For 57%, the lobby entrance was sub-standard."
    • 4.4 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
      4.3 "For 57%, the lobby entrance was sub-standard."
    • 3.1 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 260 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      8.6 "86% said the reception staff was great."
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.0 "Breakfast is good."
    • 7.7 "High value."
    • 6.1 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 5.4 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
      5.3 "Beds were acceptable for 53%."
    • 4.8 "Bad amenities."
    • 4.2 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    based on 117 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.9 "Housekeeping was great, according to 89%."
    • 8.4 "Location is great."
    • 8.3 "Breakfast is good."
    • 7.8 "High value."
    • 6.0 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 5.4 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      5.9 "For only 59%, the bathroom was ok."

    Overall rating

    8.1 Excellent
    based on 10 reviews
    • 9.1 "Terrific location."

    Overall rating

    8.1 Excellent
    based on 122 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 8.9 "Location is great."
    • 8.2 "Good value."
    • 7.9 "Good breakfast."
    • 5.2 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
    • 3.9 "Vibe wasn't good."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

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