Zazie Hôtel

Not enough towels in room. Room was cold and the heating did not work. No lift, and hard work if you are on the 4th floor with cases. For the price payed we expected a higher standard. No information in the room regarding the hotel facilities.

Breakfast and reception service

Super helpful staff. It wasn't clear that triple meant 2 double beds... But extra bed put in for us straight away on request.

Hair dryer and soap provided in room, which I had not expected. Great location near a local train station and the bigger station (Gare d'Lyon). No elevators but the guy working there when we checked in (Kevin) offered us a room on a lower floor when he saw that we were traveling with an elderly family member. He and all other staffpersons were extremely friendly and helpful all the time. They are probably the best feature of this hotel. We had a room with two full-sized beds so there wasn't a lot of space to walk around in -- the bathroom door could not open all the way because of the bed in front of it. But I think if we had booked a room for two people only (i.e. one full size bed), there would have been more space. The facilities are old but comfortable enough. Daily cleaning of the rooms were not always thorough but really, for the price, this was a good find.

The location of the hotel is very close to the metro station, only 1-2 minutes walk. When we arrived, the room was not cleaned yet. It took quite some time for them to clean it. The room was very small and damp too.

Only a 10 minute walk to the Bercy Stadium where we were watching a gig. The man on reception was not very helpful at all. Also they do charge you taxes on top of the price quoted on here. There is no lift and we were on the very top floor.