Overview

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Novotel Sydney Parramatta

350 Church Street, Parramatta, NSW 2150, Australia
+61 296 304 999

$132+

Overall guest ratings

7.5/10 Good
based on 1,432 reviews

Review highlights

  • 8.9
  • 8.6
  • 4.9
  • 4.7

Good to know

  • Friendly service

Nearby

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    About

    Experience 4.5-star comfort at Novotel Sydney Parramatta, located on the river in the heart of the city's booming west. Warm, earthy tones and contemporary decor provide an urban haven in your room. Enjoy a delicious, nourishing breakfast at the 350 Restaurant and Lounge off the sunlight atrium to get your day off to a bright start at Novotel.

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    accorhotels.com

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    based on 1,432 reviews
    • 8.9 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      8.6 "86% found the restaurant service to be one of the best."
    • 8.1 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 4.9 "Not very clean."
      2.1 "79% said the bathroom was dirty."
      0.0 "Dirty pool, said 100%."
    • 4.7 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      1.6 "84% complained about the elevator."
      3.3 "For 67%, the lobby entrance was sub-standard."
      2.3 "77% thought the facilities needed updating."
    • 4.6 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 4.3 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      4.5 "55% said rooms were small."
      1.0 "90% thought they were poorly maintained."
      0.6 "Air conditioning was criticized by 94%."
      2.3 "For 77%, the rooms looked old."
      1.9 "81% had problems with the shower."
      2.1 "79% said the bathroom was dirty."
      1.8 "82% criticized the small bathroom."
      2.1 "79% were disappointed with the minibar."
      2.0 "80% thought the tv was sub-standard."
      3.1 "69% found problems with the furniture."
    • 4.3 "Bar is not good."
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    Overall rating

    7.5 Good
    based on 673 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.9 "79% said the reception staff was great."
    • 8.7 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to shopping."
    • 7.9 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 5.9 "Average value."
    • 4.7 "Internet is poor."
    • 4.6 "Not very clean."
      4.9 "51% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
    • 4.4 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
    • 4.4 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      1.4 "86% complained about the elevator."
    • 4.1 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      4.1 "59% said rooms were small."
      0.8 "92% thought they were poorly maintained."
      4.9 "51% said rooms were dirty."
      0.4 "Air conditioning was criticized by 96%."
      1.7 "83% criticized the small bathroom."
      1.9 "81% had problems with the shower."
      1.8 "82% said the bathroom was dirty."
      2.0 "80% thought the tv was sub-standard."
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    Overall rating

    7.6 Good
    based on 415 reviews
    • 9.1 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 8.2 "Breakfast is good."
    • 6.1 "Average value."
    • 4.6 "Not very clean."
      4.9 "51% said rooms were dirty."
      2.3 "77% said the bathroom was dirty."
    • 4.5 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      1.9 "81% complained about the elevator."
    • 3.9 "Not very comfortable."
      1.6 "84% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
      4.3 "57% said rooms were small."
    • 3.9 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      4.9 "51% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
      0.5 "Air conditioning was criticized by 95%."
      2.3 "77% said the bathroom was dirty."
      4.3 "57% said rooms were small."
    • 3.8 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
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    Overall rating

    7.2 Good
    based on 57 reviews
    • 9.1 "Terrific location."
    • 8.8 "Great service."
    • 8.1 "Breakfast is good."
    • 6.4 "Average value."
    • 4.2 "Rooms are not good."
      4.4 "56% said rooms were small."
    • 3.8 "Not very comfortable."
      4.4 "56% said rooms were small."
    • 3.8 "Vibe wasn't good."
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    Overall rating

    7.6 Good
    based on 286 reviews
    • 9.0 "Terrific location."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 7.8 "Good breakfast."
    • 6.9 "Food is average."
    • 6.7 "Average value."
      5.6 "56% thought it was adequately priced."
    • 4.9 "Internet is poor."
    • 4.5 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      1.6 "84% had problems with the shower."
      4.0 "60% said rooms were small."
    • 4.4 "Bar is not good."
    • 4.1 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    • 3.9 "Vibe wasn't good."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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