Overview

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Hotel Riviera Caribe Maya

AV. 10 / Calle 30, Playa Del Carmen, Q. Roo, 77710 Playa del Carmen, QR, Mexico
+52 984 873 1193

$64+

Overall guest ratings

8.0/10 Good
based on 334 reviews

Review highlights

  • 9.2
  • 8.8
  • 4.7
  • 3.6

Good to know

  • Great shopping

Nearby

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    About

    Placing you within a 15-minute drive of El Camaleon Golf Club and Xcaret Eco Theme Park, Hotel Riviera Caribe Maya offers an airport shuttle (available on request) for MXN 1500 per vehicle. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Rey David, which serves local cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 outdoor tennis courts, a fitness center, and a garden.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Bicycle hire
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Outdoor tennis
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    based on 334 reviews
    • 9.2 "Terrific location."
      9.2 "92% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.0 "City centre within easy reach, said 80%."
    • 8.8 "Great service."
      9.9 "99% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 7.7 "High value."
    • 4.7 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      3.3 "67% didn't like the uncomfortable beds."
      2.1 "79% thought they were poorly maintained."
      1.8 "82% had problems with the shower."
      2.1 "For 79%, the rooms looked old."
      3.5 "Air conditioning was criticized by 65%."
      3.3 "67% thought the tv was sub-standard."
    • 3.6 "Breakfast is below average."
    • 3.1 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
    • 2.7 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    based on 280 reviews
    • 9.3 "Terrific location."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      9.3 "93% said the reception staff was great."
    • 8.0 "Good value."
    • 4.6 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      3.0 "70% didn't like the uncomfortable beds."
      2.4 "76% thought they were poorly maintained."
    • 3.7 "Breakfast is below average."
    • 3.1 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    • 3.0 "Disappointing internet connection."
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    Overall rating

    7.8 Good
    based on 40 reviews
    • 9.3 "Terrific location."
    • 8.8 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 4.6 "Rooms are not good."

    Overall rating

    8.4 Excellent
    based on 13 reviews
    • 9.1 "Terrific location."
    Good to know
    "Great shopping"
    data provided by TrustYou
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