Overview

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Hotel Riviera Caribe Maya

AV. 10 / Calle 30, Playa Del Carmen, Q. Roo, 77710 Playa del Carmen, QR, Mexico
+52 984 873 1193

$96+

Overall guest ratings

7.7/10 Good
based on 361 reviews

Review highlights

  • 9.2
  • 9.1
  • 4.7
  • 4.4

Good to know

  • Friendly service
  • Great shopping

Nearby

    show all

    About

    When you stay at Hotel Riviera Caribe Maya in Playa del Carmen, you'll be near the beach and minutes from Riviera Art Gallery and Quinta Alegria. This hotel is within close proximity of Mamitas Beach Club and Pier Navega.

    Rooms

    Make yourself at home in one of the 25 air-conditioned rooms featuring minibars. Bathrooms have showers and hair dryers. Conveniences include safes and ceiling fans, and housekeeping is provided daily.

    Amenities

    Enjoy a range of recreational amenities, including outdoor tennis courts, an outdoor pool, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or grab a snack at a coffee shop/café.

    Business, Other Amenities

    Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Bicycle hire
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Outdoor tennis
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 361 reviews
    • 9.2 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "Excellent value."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 7.5 "Good pool."
    • 4.7 "Breakfast is below average."
    • 4.4 "Rooms are not good."
      2.5 "75% didn't like the uncomfortable beds."
      2.0 "80% complained about the bathroom."
      3.1 "69% thought they were poorly maintained."
      2.7 "Air conditioning was criticized by 73%."
      1.4 "For 86%, the rooms looked old."
      3.2 "68% found problems with the furniture."
      1.0 "90% had problems with the shower."
      2.9 "71% said the bathroom was dirty."
    • 4.2 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 3.8 "Not very comfortable."
      2.5 "75% didn't like the uncomfortable beds."
      2.7 "Air conditioning was criticized by 73%."
    • 3.8 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.6 Good
    based on 310 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% appreciated the closeness to the beach."
    • 8.9 "Good value."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      8.7 "87% said the reception staff was great."
    • 7.3 "Good pool."
    • 4.2 "Breakfast is below average."
    • 4.2 "Rooms are not good."
      2.2 "78% didn't like the uncomfortable beds."
      3.5 "65% thought they were poorly maintained."
      2.2 "78% complained about the bathroom."
      1.2 "88% had problems with the shower."
    • 4.1 "Vibe wasn't good."
    • 4.1 "Internet is poor."
    • 3.7 "Not very comfortable."
      2.2 "78% didn't like the uncomfortable beds."
    View all review categories

    Overall rating

    7.9 Good
    based on 50 reviews
    • 9.5 "Wonderful beach."
    • 9.3 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.7 "Good value."
    • 4.2 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      3.0 "70% didn't like the uncomfortable beds."
    • 4.2 "Not very comfortable."
      3.0 "70% didn't like the uncomfortable beds."
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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