Overview

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The Reef Playacar Beach Resort

Retorno Sayil Fraccionamiento - 1, Playa del Carmen, QR, Mexico
+52 984 873 4120

$183+

Sat 3/12 Check in
Sun 4/12 Check out

Overall guest ratings

7.6/10 Good
based on 859 reviews

Review highlights

  • 10.0
  • 9.3
  • 5.9
  • 5.8

Good to know

  • Friendly atmosphere
  • Friendly service
  • Pleasant hotel grounds

Nearby

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    About

    With a stay at The Reef Playacar All Inclusive Beach Resort in Playa del Carmen (Playacar), you'll be minutes from Playacar Golf Club and close to Playa del Carmen Maritime Terminal. This all-inclusive resort is within close proximity of Yucatek Divers and Central Square.

    Rooms

    Make yourself at home in one of the 196 air-conditioned rooms featuring refrigerators and LED televisions. Rooms have private furnished balconies or patios. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. This resort also features wireless Internet access (surcharge), babysitting/childcare (surcharge), and gift shops/newsstands.

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite to eat at one of the resort's dining establishments, which include 3 restaurants and a coffee shop/café. Thirsty? Quench your thirst at a bar/lounge, a beach bar, or a poolside bar.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has facilities measuring 5167 square feet (480 square meters), including a meeting room. Free self parking is available onsite.

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    Amenities

    • Fitness centre
    • Tennis
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Bicycle hire
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Pets not allowed
    • Free parking
    • Pool table
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Terrace/Patio
    • Babysitting or child care
    • Internet
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    based on 859 reviews
    • 10.0 "Excellent breakfast."
    • 9.3 "Wonderful beach."
    • 9.3 "Terrific location."
    • 7.2 "Good service."
    • 6.4 "Bar is ok."
    • 5.9 "Vibe was decent."
    • 5.8 "Average value."
    • 4.0 "Rooms are not good."
    • 3.8 "Not very comfortable."
    • 2.7 "Disappointing internet connection."
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    Overall rating

    8.2 Excellent
    based on 566 reviews
    • 10.0 "Excellent breakfast."
    • 9.4 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.8 "City centre within easy reach, said 98%."
    • 8.8 "Beach is lovely."
      8.0 "Beach sports facilities are great, according to 80%."
    • 7.2 "Good amenities."
      8.7 "87% found the grounds to be nice."
    • 6.8 "Service is ok."
      6.7 "Only 67% thought the service was professional."
    • 6.0 "Bar is ok."
    • 5.9 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 4.8 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      1.6 "84% thought they were poorly maintained."
      2.1 "Air conditioning was criticized by 79%."
      4.2 "58% found problems with the furniture."
    • 4.4 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      4.9 "51% thought it was too noisy."
      2.1 "Air conditioning was criticized by 79%."
    • 2.4 "Disappointing internet connection."
      3.4 "66% thought it was overpriced."
      1.1 "89% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    based on 257 reviews
    • 9.4 "Wonderful beach."
    • 9.1 "Terrific location."
      9.6 "96% liked the proximity to shopping."
    • 6.7 "Service is ok."
      6.3 "Only 63% thought the service was professional."
    • 6.1 "Food is average."
    • 5.4 "Average value."
    • 4.0 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      2.8 "72% didn't like the uncomfortable beds."
      1.8 "82% thought they were poorly maintained."
    • 3.8 "Not very comfortable."
      2.8 "72% didn't like the uncomfortable beds."
    • 3.0 "Disappointing internet connection."
      3.5 "65% thought it was overpriced."
    View all review categories

    Overall rating

    8.0 Good
    based on 34 reviews
    • 7.6 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 5.8 "Food is average."
    • 5.4 "Average value."
    • 4.2 "Rooms are not good."
    • 2.7 "Disappointing internet connection."
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    "Pleasant hotel grounds"
    data provided by TrustYou

    Recent reviews

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