Overview

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The Royal Haciendas All Suites Resort & Spa

Km 289 Carretera Federal Chetumal - Puerto Juarez Lote 2 Mz 70, 77710 Playa del Carmen, QR, Mexico
+52 984 206 3110

$355+

Overall guest ratings

8.9/10 Excellent
based on 943 reviews

Review highlights

  • 9.6
  • 8.9
  • 8.3
  • 4.1

Good to know

  • Professional service
  • Pleasant hotel grounds
  • Friendly service
  • Clean hotel facilities

Nearby

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    About

    Guests at The Royal Haciendas All Inclusive will find some of the Riviera Maya's best beaches on their doorstep, and can reach the shops and nightlife of Playa del Carmen in 10 minutes by car. The hotel is 15 km (9 miles) from Xcaret Park, and 53 km (33 miles) from Cancún Airport.

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    Expedia

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Babysitting or child care
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Room service
    • Bicycle hire
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Hot tub
    • Child-friendly
    • Laundry facilities
    • Game room
    • Child pool
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Designated smoking area
    • Steam room
    • Free valet parking
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 943 reviews
    • 9.6 "Perfectly clean."
      10.0 "100% thought it was clean."
      9.3 "93% said rooms were clean."
      10.0 "Clean pool, said 100%."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      7.1 "71% said the recreation staff was great."
      8.8 "88% found the restaurant service to be one of the best."
      9.6 "96% were happy with the room service."
      8.2 "Housekeeping was great, according to 82%."
      9.4 "Excellent childcare, thought 94%."
      7.0 "70% said the booking process went smoothly."
      9.5 "95% said the concierge service was amazing."
      8.8 "88% were happy with the shuttle service."
      10.0 "Lovely bar service, according to 100%."
    • 8.3 "Location is great."
      8.4 "84% liked the proximity to sightseeing."
      7.5 "Easily accessible by car, said 75%."
      8.8 "88% enjoyed the restaurants & bars nearby."
    • 8.2 "Breakfast is good."
    • 8.0 "Food is delicious."
      7.6 "76% enjoyed the fish/seafood dishes."
      8.5 "85% were happy with the price."
      8.8 "Yummy desserts, said 88%."
    • 4.1 "Internet is poor."
      3.5 "65% said the wifi quality was bad."

    Overall rating

    9.3 Excellent
    based on 254 reviews
    • 9.7 "Perfectly clean."
      10.0 "100% thought it was clean."
      9.4 "94% said rooms were clean."
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 8.8 "Beach is lovely."
      8.9 "Beach sports facilities are great, according to 89%."
    • 8.2 "Food is delicious."
    • 8.2 "Location is great."
    • 4.7 "Internet is poor."

    Overall rating

    8.9 Excellent
    based on 688 reviews
    • 9.5 "Perfectly clean."
      10.0 "100% thought it was clean."
      9.3 "93% said rooms were clean."
    • 9.0 "Wonderful beach."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.9 "89% found the restaurant service to be one of the best."
      9.4 "Excellent childcare, thought 94%."
      7.1 "71% said the recreation staff was great."
    • 8.4 "Location is great."
      7.5 "Easily accessible by car, said 75%."
    • 7.9 "Tasty food."
      8.2 "82% were happy with the price."
      9.1 "Yummy desserts, said 91%."
      7.7 "77% enjoyed the fish/seafood dishes."
    • 3.7 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Professional service"
    "Pleasant hotel grounds"
    "Friendly service"
    "Clean hotel facilities"
    data provided by TrustYou

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