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Hotels near Puerto Vallarta Ordaz airport

Hotels near Puerto Vallarta Ordaz airport

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Ordaz (PVR) - Puerto Vallarta, Jalisco, Mexico
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Best hotels near Puerto Vallarta Ordaz airport

Cleanliness
9.5
Comfort
9.5
Location
9.0
Services
9.2
Staff
9.7
Overall 9.3 Excellent
Based on 89 reviews
Cleanliness
9.5
Comfort
9.5
Location
9.0
Services
9.2
Staff
9.7
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
9.6
Comfort
9.4
Location
9.1
Services
9.4
Staff
9.6
Cleanliness
9.5
Comfort
9.5
Location
9.0
Services
8.8
Staff
9.5
Cleanliness
9.5
Comfort
9.6
Location
8.9
Services
9.1
Staff
9.9
Cleanliness
9.1
Comfort
8.8
Location
8.8
Services
8.4
Staff
10.0

Excellent 8.0
Pros: the owner and her son were wonderful
Cons: the stairway up and down was tricky and potentially dangerous. there should be a stair rail.
Excellent 10.0
Pros: Lourdes could not have been more kind or accommodating, even though I arrived quite late in the evening very stressed from outrunning an impending hurricane headed toward my previous destination. Her home is beautiful and the neighborhood is safe and stunning. It’s an easy walk to all the marina has to offer and a few minutes from the airport & many restaurants. I will definitely return.
Excellent 10.0
Pros: We did not stay for breakfast, the kitchen and dining areas looked very inviting. Lourdes and her son are very accommodating and flexible. The house is very beautiful and clean with modern amenities, and we’d definitely stay there again! The location is in walking distance from the airport, as well as, the marina, shopping, restaurants and public transportation!!!
Cons: N/A
Excellent 8.0
Pros: Location, friendly, clean
Cons: Bed and Breakfast that didn't serve Breakfast
Excellent 9.0
Pros: Had a wonderful stay here at Casa La Columna. The house is absolutely beautiful. The room and bathroom were very clean and very stylish. The bed was comfortable, the room had cable television with spanish and english channels. The air conditioning worked great. I had a nice talk with the host in the morning over some tasty coffee. I don't speak spanish well, but she was very patient with me as I tried to hear everything. The pool area is very nice, and no one was there. The location is close to the marina, just a 5 minute walk, and it has many restaurants and shops. Taxi's to downtown PV are about 200 pesos (about $8). The airport is very close, and I walked to the property from the airport. All in all a great stay and highly recommended
Cons: No complaints. The property was great. There is a gate around the property so it is very safe. Occassionally the guard is gone to let you in, but will return shortly.
Excellent 9.0
Pros: Friendly hostess who greeted us at the door. She has a very lovely home and our accommodations were clean, quiet and peaceful. Our bed was very comfy. The TV, fan and air conditioning at our disposal, were all in good working order.
Cons: There was room for a second night stand that might have been useful when accommodating a couple
Casa La Columna - Puerto Vallarta
Rated no. 1
9.3
Excellent 9.3
Based on 89 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.2
Facilities
9.7
Food
10.0
Location
8.9
Overall 9.0 Excellent
Based on 871 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
9.7
Food
10.0
Location
8.9
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.4
Comfort
9.3
Location
8.9
Services
9.1
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Food
10.0
Location
9.3
Cleanliness
9.2
Comfort
9.1
Location
8.9
Services
9.0
Staff
9.0
Cleanliness
9.4
Comfort
9.3
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.0
Comfort
9.2
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.0
Comfort
9.0
Location
9.1
Services
8.9
Staff
8.9

Excellent 10.0
Pros: Location
Cons: no food late night
Excellent 10.0
Pros: friendly staff, clean and good location
Poor 1.0
Pros: The lobby is nice.
Cons: Had the worst experience in a hotel. Let me begin with the check in process. Roberto from the front desk did not even show any type of welcoming attitude towards the guests checking in. From the moment I encounter him I already did not have a good feeling as he was so distracted. In the middle of the check in process, he would suddenly leave the window and suddenly talk to his coworker and laugh with them (very unprofessional). The room itself does not feel clean at all. We did not even want to touch anything. The closet and drawer smells horrible. The bathroom has molds and the ceiling has a non-secure panes, like when you open and close the bathroom door it comes off. On our first night when my wife and I came back from a dinner, our keys were not working. Upon checking in with the front desk we were told that our room was given to another guest. All of our documents and valuable items were in the room that made us freaked out. Tania, the receptionist, did not want to open the door for us so I decided to knock on the door myself. We kept asking why it was given to someone else if we already checked in and she even found a copy of the paper work I signed earlier that day. She was not able to explain anything. We were so clueless to what is going to happen with our things. We demanded for her to open the door for us as we are going to claim our things and told her that we are just going to call the police. She decided to open the door and as soon as she opened it, her question was if those are our things. We immediately check if anything is missing and without noticing she just disappeared. It was so uneasy sleeping knowing that someone might suddenly just come inside the room although we locked everything. It gave us so much anxiety. We were supposed to stay here for 4 days but we checked out the next day and demanded a refund. Kudos to Dahlia the manager who was very understanding. After this experience we will never stay in Holiday Inn again.
Excellent 8.0
Pros: clean and close to airport
Cons: air conditioning stopped working in room
Excellent 10.0
Pros: Honestly this Holiday Inn Express exceeded my expectations in many ways from the great breakfast every morning to the clean and stylish accomodations. The location for me personally wasn't great but depends on your needs as it was close to food, casino, shopping etc I'd easily recommend this hotel to anyone looking to stay near the marina without paying an outrageous nightly rate. Thanks to the staff for the few days I stayed.
Cons: Location but person to person that may not apply
Excellent 10.0
Pros: Great bellman and front desk service. Really good breakfast and a lot of choices
Cons: Nothing
Excellent 10.0
Pros: Good price, for a clean comfort hotel
Cons: No problem, no complaints
Okay 5.0
Pros: The room is very clean.
Cons: * The electricity plugs on the desk are loose, didn't look safe * Dirty windows
Excellent 10.0
Pros: Service was great from beginning to end. Location as well. It's like being on the 50 yardline (your in the middle of everything). Rooms are not super fancy but exceeded expectations. And the buffet is a nice perk!
Cons: None.
Excellent 9.0
Pros: The best was definitely the breakfast. Really great options every morning.
Cons: I like everything. It will be nice to have fridge and microwave in the room but it wasn't a deal breaker for us.
Good 6.0
Pros: good location and good room with a comfortable bed
Cons: The shower is not very strong, the bathroom configuration is difficult as the door swings inward and it is difficult to use the toilet
Excellent 8.0
Pros: Nice king bed. Spacious room.
Cons: Breakfast not great but adequate. No other food service and no restaurant. Entire hotel occupied by 100 regional police patrolling with guns. Took some getting used to. Good for us to be close to airport.
Poor 1.0
Cons: - hotel side view (a dumpster!!!) - I got “upgraded” for free according to the manager, to a room with a mini-fridge....turns out there was none in the room and they had no other to send to the room (???) - location should stat
Excellent 10.0
This is a very good airport hotel. If you do not have a large suitcase, it is even possible to reach the property after a walk of 10 to 15 minutes. Rooms are spacious and comfortable. The bed and shower were both magnificent. Storage are are more than adequate. I appreciated the safety-deposit box, complimentary bottled water and coffee, and the flat-screen TV with local and international channels. The hotel has function rooms, a full exercise area, and a small swimming pool and sun deck. It offers a tasty Mexican breakfast, and all staff members are well trained, efficient, and customer-oriented. I enjoyed my stay very much and hope to be able to return!
Good 7.0
Pros: Parking at the hotel was convenient, clean room comfortable bed. Location within short drive to various main tourist areas, with grocery store across street. Very near airport but separated enough.
Cons: The breakfast had little variety from day to day, but was ok and fruit was fresh. Would have liked to have a mini fridge in the room and microwave to store and heat up milk for our young son.
Excellent 10.0
great for a stay when we are in and out of Puerto Vallarta almost every year.
Excellent 10.0
Pros: The staff and the location and the room
Cons: I didn't find a washer and dryer room for the clothes.
Excellent 10.0
Pros: Everything was 5 STAR .Daily free breakfast was awesome.Hotel manager and his entire staff, and cleaning staff were all 5STAR. Could not have been better and more helpful.
Cons: Obviously nothing could have been better.
Excellent 9.0
Pros: Efficient and modern hotel
Excellent 10.0
Pros: The location
Excellent 10.0
Pros: Beautiful design, clean,and comfortable.
Cons: Nothing.oh there were some repairs that were on perfect, but definitely worth the price.
Good 7.0
Pros: HIE's close proximity to the airport makes it a great place to stay if you are arriving late or leaving anytime. The gym looked great although we didn’t use it. Breakfast on Sunday was popular, crowded and offered a variety of items.
Cons: We wanted the window open as the room had a slight odor of mildew. Although I had asked for a quiet room the ambient noise from outside made sleeping difficult even with earplugs.
Excellent 9.0
Pros: Great Staff, pool
Cons: No
Excellent 10.0
Pros: The rooms are spacious clean and staff is very helpful and friendly! Food was great too!!
Cons: Can’t say anything that we didn’t like - it was great!!
Good 6.0
Cons: When we arrived around 5 pm, we had been traveling all day and also made a stop at the zoo. We were checking in. A gentleman checked us in and there were three staff standing by the other computer pointing at us and laughing. RUDE!
Holiday Inn Express Puerto Vallarta - Puerto Vallarta
Rated no. 2
9.0
Excellent 9.0
Based on 871 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.2
Facilities
9.0
Location
9.3
Overall
9.0
Overall 8.9 Excellent
Based on 663 reviews
Cleanliness
9.1
Comfort
9.2
Facilities
9.0
Location
9.3
Overall
9.0
Cleanliness
10.0
Comfort
9.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
7.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
9.0
Comfort
9.0
Location
9.4
Services
9.0
Staff
9.2
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
9.7
Comfort
9.7
Facilities
9.7
Location
9.7
Overall
9.7
Cleanliness
9.3
Comfort
9.3
Location
9.2
Services
9.0
Staff
9.2
Cleanliness
9.1
Comfort
9.1
Facilities
9.0
Location
9.0
Overall
10.0
Cleanliness
9.2
Comfort
9.6
Facilities
9.0
Location
9.3
Overall
8.3
Cleanliness
8.6
Comfort
8.6
Location
8.9
Services
8.3
Staff
8.8

Excellent 9.0
Pros: Pool was fantastic. Staff were very friendly and helpful. close to airport but noise was not an issue.
Cons: the only negative was our bed was worn out and hard. uncomfortable
Excellent 8.0
Pros: huge, we’ll appointed property with a great beach, a few restaurants and nice staff
Cons: it’s a bit big for me, rooms need design updating
Excellent 9.0
Pros: prestine
Cons: elevator service
Good 6.0
Cons: I messaged them multiple times through the booking app but they never responded.
Excellent 10.0
Pros: Location, comfortable
Cons: All good
Excellent 10.0
Pros: Total resort was outstanding as though you were in a world of beauty by yourself.
Cons: Very relaxing, peaceful and beautiful resort.
Excellent 10.0
Pros: The staff and the swim up bar/ with the view of the pacific!
Cons: Their was a leak in my garden view room, I called and informed the hotel staff and they moved me up to the 8th floor ocean view room. Amazin!
Excellent 8.0
Pros: The food at this hotel is AMAZING!
Cons: The staff was great!
Excellent 10.0
Pros: This buy far is one of the beat trips we have ever taken, the staff is so nice amd so friendly. Shout out to our personal concierge was Fantastic made our anniversary really special. Staff in the rest. really worked w/ my allergies.
Cons: The constant sales pitch to buy in, WHEM you vacation that is not something you want to deal with, more varieties that can be adjusted for those with food allergies
Poor 1.0
Pros: The only thing I didn¿t like was that I requested cleaning service and didn¿t get the service the rooms never got cleaned even after requesting it twice. No clean towels, soap shampoo ect. But was sure charge the full fees an extra fees. ¿¿Â
Cons: Just the fact that we stayed 5 nights and no room service (cleaning)cleaned w the same towels no soap ect. We notified the receptionist and didn¿t say anything about it but we sure did pay full price and was ask to pay extra fees for hotel service,
Excellent 9.0
Pros: The view, the design of the hotel, the food, proximity to the airport and the welcome host.
Cons: Some of the stuff was rude, rooms could¿ve been cleaned a little bit more.
Excellent 10.0
Pros: Attention by staff. Service. Amenities. Excellent food. Nice pool, whirl pool, beach. 12 o'clock check out. Great location to airport and excursions. Would definitely stay there again.
Cons: The price I paid, i guess entry level, room kind of small. View from balcony, garden view, kind of limited, not too romantic. I had trouble with my rooms key lock twice.
Good 7.2
Any ***** proclaim hotel did not provide even a hot water pot for making coffee in the morning should not be rating as 4 or five stars. Pandemic is part their excuses instantaneously to save cost of operations!!! Servicing the room for every other day is Ludacris to endanger to the health of guess This type of tactics go with the airlines industry crying out fouls where got a chunk of $$$ from the Federal government. They turned around & service passengers with a small bottle of water & micky mouse of small pack of cookies for international flights in north America countries.
Excellent 10.0
Pros: I liked the area.
Cons: If I stayed longer.
Excellent 10.0
Pros: Super clean very safe, comfortable
Cons: Nothing g was great
Excellent 8.2
Pros: Location. Service
Cons: The hotel, even as some remo can be seen, need a major facelift
Excellent 10.0
Pros: Sincere and Caring Customer Service from all employees...Excellent Facilities....Quiet location in Puerto Vallarta
Cons: Nothing
Excellent 10.0
Pros: Excellent location, the people working here were amazing. Love this place. Clean and overall the services were great.
Excellent 10.0
Pros: The staff was AMAZING!! I have never experienced such wonderful service. The staff got to know us by name, and we looked forward to seeing them daily. We visited the spa and all but one restaurant on the property. We would go back in a heartbeat!
Poor 1.0
Pros: Staff was friendly and helpful.
Cons: When I reserved the hotel I was not informed that the pool and spa area was closed for renovations. Also the beach area has crocodile that made the beach area unsafe.
Good 7.0
Pros: The staff was wonderful.
Cons: The pool was under construction. Would not have stayed at this hotel had that been advertised.
Excellent 10.0
Pros: We needed a hotel close to the airport due to a canceled flight. This was 5 minutes away. Recently updated hotel and they are completing their pool renovations this summer. Nice gym and spa area, although the jacuzzi did not work well.
Cons: Unfortunately the pool was closed for renovations but guests are allowed to use the Westin down the street.
Excellent 10.0
Pros: The whole experience was amazing. Not only is the property beautiful and so relaxing, but the employees are friendly and very helpful.My husband and I do a lot of traveling and have stayed in all kinds/levels of accommodations all over the world. This has become our favorite place and we return just about every year. In fact,we have come so many times that they upgraded us to a suite this last time which was amazing. The restaurants on site are among the best in Puerto Vallarta. The rooms are always clean and the beach is not overcrowded like some of the accommodations in the hotel zone. It's convenient to the airport and is about a 5 minute walk to the Marina which has lots of restaurants and shops.
Cons: The only thing that could be better is to have another few days there.
Excellent 9.4
Pros: Staff always friendly and engaging Wonderful location and property Good value.
Cons: The resort is 28 years old and just a little dated. BUT they are in the midst of renovation.
Excellent 10.0
Pros: I have been to this resort many times over the past 8-10 years. It never disappoints me. Staff are very friendly and helpful and the facility is VERY nice. It feels like home to us and we are from the cold north. We love Puerto Vallarta and REALLY love the Marriott Casa Magna! We will be back again next year!
Okay 5.1
Pros: Good facility, pool, activities
Cons: Front desk staff not well trained. problems with check in, rooms not ready in a timely fashion
Excellent 8.2
Pros: The location. Ocean views. Pool area.
Cons: The food could be better around the pool. Mikado was great as usual. The coffee shop could be better organized for order taking, paying. The bar is very nice and great atmosphere.
Excellent 8.2
Pros: The staff at the front desk and in lobby area, plus concierge went above and beyond to ensure we were assisted in a timely fashion. The proximity to walk over to the Vallarta Marina was great.
Cons: The drinks on-site are very expensive.
Excellent 8.0
Pros: clean hotel near dining and downtown. value was good for what we got through booking.com. staff was mostly friendly.
Cons: only issue i had was when i requested a late check out, they refused. i asked to speak to a manager and they changed their mind and gave me an extra hour. just seemed weird, it was the first time i've ever been told no on a late check out request at any hotel.
Good 7.7
Pros: The Marina area is less congested than the Zona Romantica which gives the whole area a laid back feel. The pool was a great size and you steps away from the beach. Easy bus transportation to other parts of town. Several restaurants in the area if you don't want hotel food. The public areas were nice with decorated with a certain flair.
Cons: I expected more luxe giving the relatively high price - not Four Seasons standards but maybe a little more. The rooms were nice enough but the decor seemed to lack a certain Mexican spark. The rooms were more like generic hotel rooms - nice but generic.
Excellent 10.0
Pros: The resort staff was amazing beyond any expectations. Friendly, helpful, and willing to go above and beyond to assist guests in any way. The resort is beautiful and well taken care of. The rooms are beautiful and comfortable. I would recommend this resort to anyone and plan to come back soon. Thank you Daniel, Marco, Alan and Adrian. There are more people I would like to thank but I didn't get their names but they were great.
Cons: Nothing.
Marriott Puerto Vallarta Resort & Spa - Puerto Vallarta
Rated no. 3
8.9
Excellent 8.9
Based on 663 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.2
Facilities
8.9
Food
10.0
Location
9.2
Overall 8.9 Excellent
Based on 469 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
8.9
Food
10.0
Location
9.2
Cleanliness
8.0
Comfort
9.0
Facilities
9.0
Location
8.0
Overall
9.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.2
Comfort
9.1
Location
9.4
Services
8.9
Staff
9.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.1
Comfort
9.3
Facilities
9.0
Food
10.0
Location
9.1
Cleanliness
9.3
Comfort
9.4
Location
9.2
Overall
8.0
Services
9.1
Cleanliness
9.0
Comfort
9.0
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.2
Comfort
8.9
Facilities
7.5
Location
8.9
Overall
8.0
Cleanliness
9.0
Comfort
8.7
Location
9.1
Services
9.0
Staff
9.2

Excellent 10.0
Pros: all the hotel is kept very clean and the green areas are awesome
Cons: maybe the variety of the food but what it’s there is great and the resort fee was really a waste since kayaking or paddle boarding is out of question due to the cocodrile
Excellent 9.0
Pros: very clean and staff was very friendly and responsive
Cons: nothing, everything wonderful…could you make COVID go away
Excellent 10.0
Pros: Everything... Super satisfied with the location. Every employee was AMAZING!! This showed me the difference of going to a hotel that has all inclusive... glad I didn't go to an all inclusive hotel. The food was amazing and very reasonable cost. The drinks were delicious.. and every employee treated me as if we were special guests.
Cons: Nothing to dislike!! Everything was perfect !!
Excellent 9.0
Pros: All super clean and accessible
Cons: Could have a few more beach chairs
Excellent 8.0
Cons: We were charged about $50 over the total price we were quoted in Booking.com. The front desk staff had difficulty understanding English and we gave up trying to explain the situation.
Excellent 10.0
Pros: Beach and activities staff were first rate! Location close to marina was great.
Cons: Sink in bathroom didn't drain well, but we didn't follow up either.
Good 7.6
Westin offers quality with pink marble bathroom counters, solid mahogany beds, nice pool design - they show their age but they don't make them like that anymore. Pricing for short-term stays close to the reservation date is a problem, at over 300 USD per night (they get you!).
Excellent 10.0
Pros: It’s location and the bikes they have Free of charge, it was my daily transportation.
Cons: I stayed one week and they missed one day of cleaning. They were suppose to clean every other day.
Excellent 10.0
Pros: Our favorite thing about the hotel was how nice the stuff was and how accommodating they were throughout our whole stay.
Excellent 8.0
Pros: I liked the suite. There was enough space and the view was great.
Cons: The food at the hotel was not really exceptional.
Excellent 8.0
Pros: Nice staff
Cons: Small beach
Excellent 10.0
Pros: Excellent hotel and property for the price point. Perfect location for Vallarta Marina, boating and sport fishing. Large, comfortable room with excellent view of Banderas Bay.
Cons: No...
Excellent 10.0
Pros: Views, pools, accessibility to the beach and nearby restaurants.
Excellent 10.0
Pros: They really are following COVID-19 rules. They are a big hotel. I think they had about 20 rooms full. Covid-19 capacity is 25% full. You sanitize your shoes before entering the hotel and your hands. They also take your temperature. Recommended
Excellent 10.0
Pros: Wonderful pool and beautiful resort grounds. Great quality bedding.
Cons: Not much around the resort if you want to get out.
Excellent 10.0
Pros: The pool area is great and lots of places you can sit. Never felt crowded. The balcony was great to sit on and enjoy the view.
Excellent 10.0
Pros: Beautiful property, well maintained and very clean. The staff is very friendly and helpful. The property is close to town but feels far away. I recommend this hotel
Excellent 9.0
Pros: The pool
Cons: Nothing within walking distance
Excellent 8.0
Pros: Staff was excellent. Breakfast buffet very good. Outdoor bar staff was excellent.
Cons: Rooms were dated: layout and bath. Clean w/tiled floors and bath. Furniture outdated. 1st floor restaurant was a dud. Staff left us at 11:00. But for $--- night I can't complain when coupled with the beautiful grounds and great pool.
Excellent 9.1
Pros: This is a visually beautiful property! We love the lush green grounds, the clean and fairly quiet pools, the large rooms and views. My husband really enjoys the workout facility.
Cons: We don't like the rising fees. "Tips" for maid and bell service are now included, and the Westin will charge a US$15 per day "resort fee" starting February 2019. Add 3% hotel tax and the 16% IVA tax that we pay as Mexican residents, and it's not a deal, even at convention rates.
Excellent 10.0
Pros: From the minute you walk thru the door you feel at home. The staff is so wonderful. Location is perfect. Beachfront luxury and pools to get lost I
Excellent 10.0
We had a very relaxing time. It was our first time in Mexico, can't wait to return ! We enjoyed the service, and the beach wasn't crowded , wonderful holiday with amazing people .
Excellent 10.0
Pros: Amazing staff service especially by he hotel greeter Pedro!since the minute we got there, he already had gone above and beyond to making our stay there the most welcoming. With this being said, The Westin definitely does not disappoint in how well present, accommodating, and easily accessible to the beach. Defitely recommend a stay here especially during March when all the spring breakers are in town!
Good 7.7
Pros: Friendly staff. Lots of nice swimming pools.
Cons: Room outdated, and having to pay for wifi in room? This was our second hotel in PV. Not horrible, but probably wouldn't stay here again based on other options.
Okay 5.1
Pros: Pool design. Friendly check-in staff. Late check-out offered.
Cons: Staff seemed stressed and not appreciated by supervisors. Pool lacked towels (were hidden in a rolling bucket), and had zero towels at 7pm when I wanted to go swimming. Lobby was cold and had no warmth or delights. Overpriced food. Far from center of Puerto Vallarta.
Excellent 10.0
Pros: Everything was pristine. I loved the temperature and style of the pools! So relaxing! Staff very friendly and helpful!
Excellent 9.7
Pros: Every single person who works at the westin was SO nice! One morning at breakfast downstairs, I had mentioned to the waiter that my boyfriend and me were loving this place but getting bit so bad by mosquitos after he asked how we were doing. When I came back from getting my breakfast at the buffet, there was mosquito repellant sitting on our table. Arnoldo (our waiter) had left it there for us to use. So nice!! Everyone there was just happy and did whatever they could to make our stay enjoyable-which it was. This place is clean and set in the most perfect location. We cannot wait to go back!!!
Excellent 8.0
Cons: Having to pay for WIFI
Excellent 8.0
Pros: We loved the gym facilities, tennis courts. Great breakfast spread which was included, rooms were nice and clean. Staff friendly and would deliver drinks to the beach/ poolside.
Cons: Wished the beach was longer to walk (cove with little peninsulas that were rocky to cross to get to the next small cove) Didn't like the lunch restaurant/ outdoor eating options during the day.
Excellent 9.4
Pros: Pool area, view, size of rooms, cleanliness, beach access, noise level, excellent service
Cons: Still seemed expensive, food could be better
Excellent 10.0
Pros: Great hotel, great value for your money, pay no attention to the complaints of lizzards and bugs on the rooms. All hotels in the Puerto Vallarta have this 'problem' because they are so close to nature.
Excellent 8.2
Pros: Room was nice and relaxing. Check in was easy. Free wifi only in lobby.
Cons: Beach was not cleanest water, but most if you go to the beach usually you would leave PVR.
Good 7.4
Cons: Upon check in we were given a different room that we had paid, After discussing several minutes , we get the room we booked in kayak website.
The Westin Resort & Spa, Puerto Vallarta - Puerto Vallarta
Rated no. 4
8.9
Excellent 8.9
Based on 469 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Food
3.0
Location
8.9
Overall 8.7 Excellent
Based on 1,700 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Food
3.0
Location
8.9
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
10.0
Facilities
6.5
Food
3.0
Location
6.5
Overall
8.5
Cleanliness
9.0
Comfort
8.9
Location
8.7
Services
8.5
Staff
8.8
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
9.3
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
9.1
Location
9.1
Overall
10.0
Services
8.7
Cleanliness
9.1
Comfort
8.8
Location
8.6
Services
8.4
Staff
9.0
Cleanliness
9.0
Comfort
8.9
Facilities
9.3
Location
9.0
Overall
8.3
Cleanliness
8.9
Comfort
8.9
Location
8.9
Services
8.6
Staff
8.9

Excellent 10.0
Pros: Walking distance to Marina restaurants and walking distance to airport
Excellent 10.0
Pros: Nice location
Cons: Traffic
Good 7.0
Pros: It was very close to the Airport and not too busy
Cons: I think it needs more light and it needs to be cleaned better because there was little of mold in the sink, toilet and in the shower
Excellent 10.0
Pros: Kindness of employees, breakfast, excellent location, near to the airport and to restaurants, mall, marina and supermarket. Excellent cost benefit.
Cons: Nothing.
Excellent 9.0
Pros: it was clean and spacious for the price
Cons: it was a nice place to stay
Excellent 8.0
Cons: internet was very poor
Excellent 10.0
Pros: Close to shopping and dinning near the Marina
Cons: All good
Excellent 10.0
Pros: Close to airport and rooms are always clean
Cons: Pool deck and tables were dirty drinks spilled and dried on deck, chairs and tables. Appeared to have been there a while. Pool was low on water and appears to need a lot of repair.
Good 6.8
Well located for a Business traveler near the Airport, the Marina is a short walk away with mini marts and a abundance of restaurants! A solid three star standard safe and clean.
Okay 5.6
The Hotel has comfortable rooms and is well run but there was a recurring smell coming from the drain in the toilet! I brought this to their attention but my room wasn't changed ,I believe this was a preexisting problem before the room was given to me!
Excellent 8.8
A well located Hotel next to the Airport and close to supermarkets. A comfortable hotel with a high overall standard.
Excellent 8.0
Pros: Close to airport and near shopping mall.
Excellent 10.0
Pros: the staff are nice and super helpful
Excellent 10.0
Pros: the staff were very nice and helpful
Good 7.0
Pros: It was close to the Marina & airport.
Cons: The breakfast was disappointing. No eggs, ba on or sausage.
Excellent 10.0
Pros: Location and cleanliness of hotel.
Excellent 8.0
Pros: Location
Cons: No all was good
Excellent 9.0
Pros: The staff is exceptional! We checked in early and the we were assigned to was not ready when we went up to it. So we just sat in the lobby to wait for our check in time. The staff noticed us sitting there and quickly assigned us a room already ready.
Cons: If I was a really picky person, I guess I could say something. But they met all my expectations since I reserved this hotel the night before flying down to Mexico.
Excellent 10.0
Pros: Excellent location within walking of marina, and close to airport. Surprisingly little plane noise. Very quiet
Excellent 8.0
Pros: It was clean and a good location for our needs.
Cons: Breakfast was nothing to shout about. There seems to be a no bathtub and no refridgerator policy in Mexico.
Okay 5.0
Pros: I had the pool to myself
Good 7.5
Close to the airport, and easy to access. Very clean, an great service.
Excellent 8.0
Pros: Close to airport and marina
Cons: The internet sucks.
Excellent 10.0
Pros: I enjoyed my first experience at this hotel.
Excellent 9.7
Pros: I was able to walk there from the airport and it only cost 80 pesos to get a taxi the next morning to the central bus terminal. The wifi signal was very strong in all the public areas including around the pool. Although not as strong in my room, it was still good enough. The continental breakfast included yogurt, granola, and fresh fruit as well as the usual stuff.
Cons: It's a ways from the beach and from Old Town for people who are planning a longer stay.
Comfort Inn Puerto Vallarta - Puerto Vallarta
Rated no. 5
8.7
Excellent 8.7
Based on 1,700 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.8
Facilities
8.0
Location
9.1
Overall
8.4
Overall 8.9 Excellent
Based on 50 reviews
Cleanliness
9.0
Comfort
8.8
Facilities
8.0
Location
9.1
Overall
8.4
Cleanliness
8.5
Comfort
7.5
Facilities
7.5
Location
9.0
Overall
8.0
Cleanliness
9.3
Comfort
9.3
Location
9.3
Services
9.3
Staff
9.4
Cleanliness
8.6
Comfort
8.2
Location
8.9
Services
8.6
Staff
9.4
Cleanliness
8.7
Comfort
8.7
Facilities
10.0
Location
8.1
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
9.2
Staff
9.2
Cleanliness
7.5
Comfort
8.8
Location
8.8
Services
8.8
Staff
7.5

Excellent 8.0
Pros: The staff was extremely friendly and very understanding and respectful of our poor Spanish. All the food was excellent. Rooms were clean and cool.
Cons: No evening entertainment and lobby bar was only place to get drinks after dinner. Not sure how much of this was due to health safety precautions. Although probably not a con for most people, there were very few locations where we could smoke.
Excellent 8.0
Pros: I cannot say enough about the quality of the staff. Very cordial, easy to talk to, .. they know to pay attention to the customers. In more than one instance, if one staffer could not directly resolve an issue he/she did not direct me to another, He or She would own the issue and redirect it himself/herself. No language issues either.
Cons: The hotel could use a true on-site barista / espresso bar. The Nespresso machine is a degradation to the quality of the food served otherwise. One must take a bus or walk 15 minutes to the nearest Starbucks. Say a few prayers, toss that thing in to the nearest convenient active volcano, and get serious about quality espresso drinks on campus. The Lazy River needs to be that. The water needs to be pumped at a much greater volume from the inner pool to the ocean pool to prevent all the junk from collating at the beginning of the river. Fix the lining of the river as well---too many harsh, sharp edges gauging chunks of flesh off patrons. It's not the weight loss program I had in mind. Finally -- cost. At ~$115 / person / night, I have to judge the whole package against similar venues in Hawaii, Florida, the Carribean, etc. I am of the opinion that the "all inclusive" package -- given all the pros and cons --- is over-priced. Unless that drops, even though I had a splendid time, I will research other places to stay next I visit Puerto Vallarta.
Good 7.0
Pros: breakfast was absolutely wonderful.
Cons: The rooms are old and dark. Not enough restaurants. The World Tour restaurant wasn't good. The Andrea is the only good restaurant but if you stay for a week you get tire eating at the same place.
Okay 4.0
Pros: Big and heated pools. Good sized rooms. And good drinks(not watered down).
Cons: Only 2 restaurants with very limited menu. And some of the items would finish very early leaving rests of the guests with even less choices. There were only 4-5 deserts in lunch and dinner. Nightly shows were pathetic and very few guests attended those. Kids club activities were non-existent.
Good 7.9
Cons: No showers by the pools.
Good 6.7
Pros: It was clean and staff are friendly
Cons: I was offer to upgrade to a room with a view which I appreciated but they didn’t tell me that I was located right next to stairs and an elevator. It was very noise with people walking and it echoed hard to sleep, also I was right next the staff lien closet and you can always hear them talking and opening the door and very early times of the morning. Our sleep was interrupted many times throughout our stay there. Just honk he should have told me. I paid extra to move and I probably won’t have if I knew the location of the room.
Excellent 10.0
Pros: Beautiful grounds, suites nice w/ great views, pools, bars. Restaurants were good for breakfast, lunch and dinner - open all day long. Friendly staff. Cooking classes, karaoke, dancing, etc.
Cons: Only issue we had was that the Mariachi band played in the lobby until 2am, which included trumpets playing loudly. Some guests took that party to their rooms after causing a disturbance. We called front desk and resort compensated us with a couple of $90 spa certificates (hour massage) as well as champagne and choc-covered strawberries. Appreciated that.
Excellent 8.5
Pros: The grounds are lovely and the staff is great. The access to the beach is a real bonus. Senate at all three restaurants and the food was a cut above what I had initially expected, especially the breakfasts. The rooms are a little Spartan, but honestly very comfortable and extremely clean.
Cons: There is no real bar. People hang at the pool all day and they serve drinks in the lobby and restaurants at night, but there isn't a regular bar anywhere on property. Given the amount of alcohol the staff has to run and get (even delivering to rooms) it would seem everyone would be happier with a place that had some music To hang out in. Likely they view the lobby this way, but the ambiance is wrong. It's my only complaint.
Velas Vallarta - Puerto Vallarta
Rated no. 6
8.9
Excellent 8.9
Based on 50 reviews
Details
Reviews

Cleanliness
9.7
Comfort
9.5
Facilities
8.0
Location
8.8
Overall
8.3
Overall 8.9 Excellent
Based on 35 reviews
Cleanliness
9.7
Comfort
9.5
Facilities
8.0
Location
8.8
Overall
8.3
Cleanliness
10.0
Comfort
10.0
Location
7.5
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
9.0
Facilities
7.5
Location
7.5
Overall
7.5
Cleanliness
9.7
Comfort
9.6
Location
9.1
Services
9.3
Staff
9.6
Cleanliness
10.0
Comfort
10.0
Location
8.8
Services
7.5
Staff
7.5
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
6.3

Excellent 8.0
Pros: Excellent staff, they went out of their way to ensure that we had everything that we needed and that we had a comfortable stay. The concierge worked wonders to get us reservations to popular restaurants and to help us schedule excursions.
Cons: There was some construction happening on the grounds, so there was construction noise and a bit of debris. We chose an all inclusive option, but not all meals and drinks were considered 'all inclusive'. Terms for what isn't included are not made very clear
Excellent 10.0
Pros: I wish I could give this 10 stars instead of five. This resort is amazing! Everything about it is perfect. It’s gorgeous, the staff is more than accommodating and friendly. It’s like having your own personal assistant because they are so attentive. The pool is amazing, the food is great and the location is perfect! This definitely exceeded all of our expectations. And no kids doing cannon balls in the pool!
Cons: we were there during off-season, I do wish that they had some live music at night. Otherwise the place is absolutely 100% beyond perfect!
Excellent 10.0
Pros: Perfect maintained grounds, wonderful and VERY attentive staff. Great pool and food. Will definitely return! Special shout out to Benny and the entire staff at the Beach Club. They are all spot on on Covid cleanliness. Cannot say enough good about this experience!
Excellent 9.0
Pros: Great staff, nice hotel, short cab ride to downtown, nice accompanying beach club and good food. I would recommend this hotel and definitely stay here again. Puerto Vallarta is amazing give it a visit!
Excellent 9.2
Pros: Quite and adult
Excellent 10.0
We fair had the most astounding getaway ever. This lodging knows how to treat it's visitors. I profoundly suggest a stay at this lovely desert spring. The property is excellent and the staff were so inviting, affable and proficient. Our time at this lodging, and the Beach Club associated with it will be recalled until the end of time. I can't hold up for our opportunity to return to heaven. Thank you so much.
Good 7.7
Pros: Boutique nature of resort equates to large availability for cabanas and pool chairs. Food & drink were outstanding. WIFI was great throughout the resort.
Cons: The base room was one of the smallest we have ever had in any hotel; We felt it was necessary to upgrade rooms resulting in added costs we did not plan on.
Excellent 10.0
Pros: Karina, the manager, and the entire staff were truly professional and just wanted us to enjoy our vacation. By the way, definitely don't forget to make it to the Ocean Club, and if you're staying for 5 nights, you'll get to try a restaurant at the Grand Velas; don't miss it!
Cons: having to leave ;-)
Excellent 10.0
Pros: The staff was wonderful, the place was beautiful, and the food was awesome. We would definitely go back there!
Excellent 10.0
Pros: The food you would even want to pay for if it wasn't all inclusive. The service was unbelievable. It also comes included with a beach front property right down the street. It's really quiet and peaceful. We had an amazing time!!!!
Mediocre 3.7
Cons: Internet does not work and staff was not attentive. hotel changed room when we checked in to a smaller room than we booked (and paid for).
Casa Velas Hotel Boutique & Ocean Club-Adults Only - Puerto Vallarta
Rated no. 7
8.9
Excellent 8.9
Based on 35 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.7
Facilities
8.0
Food
0.0
Location
9.2
Overall 8.5 Excellent
Based on 218 reviews
Cleanliness
8.6
Comfort
8.7
Facilities
8.0
Food
0.0
Location
9.2
Cleanliness
8.7
Comfort
9.1
Location
9.3
Services
8.6
Staff
8.4
Cleanliness
4.0
Comfort
0.0
Food
0.0
Location
8.0
Overall
4.0
Cleanliness
8.7
Comfort
8.7
Location
9.1
Services
8.1
Staff
8.8
Cleanliness
8.6
Comfort
9.1
Facilities
8.0
Location
9.1
Overall
8.0
Cleanliness
7.1
Comfort
6.9
Location
8.3
Services
6.9
Staff
7.5
Cleanliness
7.5
Comfort
7.9
Location
8.9
Services
7.3
Staff
7.5

Mediocre 3.0
Pros: Location. Close to the Marina.
Cons: First room smelled of mold and disinfectant. Smoke alarm was beeping. Ceiling fan light was flashing on and off. After 3 calls to maintenance and 4 hours in the room, the hotel moved us. Second room smelled less but very damp. Everything in our suitcase became moist even though the air conditioning was constantly running. Rooms are old and dated. Bathroom was not clean.
Excellent 9.0
Pros: It’s always clean. The rooms are excellent. The pool is always clean and working. The restaurant has never disappointed. This was my third trip there and they’ve never failed to please me. Short walk to the marina with many shops and restaurants. Wonderful place to stay.
Cons: Nothing actually.
Good 7.0
Pros: Location, right on the beach and marina with many restaurants around. Great swimming pools. Very pleasant and caring staff.
Cons: Pushy vacations time share sales, same breakfast whole week we were there
Excellent 8.0
Pros: Servers at the pool restaurant/bar were very good and fast
Cons: Sales people got really mad because I was not interested on their vacation's packages. Also no ice, ice machines are broken.
Excellent 8.0
Pros: Great layout . Not crowded . Good food . Excellent staff . Clean clean clean !
Cons: This property would have gotten the highest rating were it not for what happened immediately after check in . I didn’t realize this is a time share property . I really dislike when properties want to take 90 minutes of my vacation time for a sales pitch. What I dislike even more is when they get pushy. No thank you means no thank you . I don’t like repeating myself. Outside of that we had a great stay .
Excellent 8.0
Pros: Rooms were great ,the pool was nice
Cons: The time share pressure
Excellent 8.0
Pros: It was vert clean. The staff was very nice! Perfect for a family vacation
Excellent 9.0
Pros: I could not believe to what extant club Regina protected me from Covid. It started with antiseptic rug at the entrance followed by temperature test and a dose of hand sanitizer. 6 ft separation was practiced in all direction including masks and shields. Checkin was prompt and efficient When we came to our 3rd floor room we found EVERYTHING sanitized and wrapped in plastic! Including the dishtowels, the shampoo conditioner and soap, the extra blankets etc etc We loved the view, the Jacuzzi on the outside porch. The coffemaker As part of a complete kitchen. The beach chairs were sanitized every day! We even got out CDC required Covid test in the hotel for $35.
Cons: Nothing
Okay 4.0
Every interaction was painful - stay anywhere else.
Club Regina Puerto Vallarta - Puerto Vallarta
Rated no. 8
8.5
Excellent 8.5
Based on 218 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.2
Facilities
9.1
Food
8.5
Location
8.9
Overall 8.4 Excellent
Based on 1,146 reviews
Cleanliness
8.7
Comfort
8.2
Facilities
9.1
Food
8.5
Location
8.9
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.7
Comfort
8.2
Location
8.9
Services
8.2
Staff
8.7
Cleanliness
8.6
Comfort
8.1
Location
8.9
Services
8.0
Staff
8.6
Cleanliness
8.5
Comfort
8.0
Location
8.8
Services
8.2
Staff
8.6
Cleanliness
8.9
Comfort
8.4
Facilities
9.5
Food
8.5
Location
9.1
Cleanliness
8.8
Comfort
8.4
Location
8.9
Services
8.4
Staff
8.8

Excellent 10.0
Pros: The breakfast was delicious! The pool and patio are awesome!
Cons: The elevator situation is a little confusing at first
Excellent 8.0
Pros: Prompt service. Clean room, close to airport and marina! Helpful staff at front desk. Enjoyed your pool too.
Excellent 9.0
Pros: Good price, very close to the airport, full soundproof rooms
Mediocre 3.0
Pros: closeness to airport
Excellent 9.0
Pros: Excellent breakfast -- scrambled eggs or chilaquies
Excellent 9.6
This hotel is within walking distance of the airport. While the property is not on the beach, access to convenient public transportation and taxis is only a few steps away. There are various opportunities for dining and shopping literally across the street, and the marina is within easy walking distance. Rooms are well designed and have very comfortable beds. I was happy with the complimentary bottled water and flat-screen TV with local and international programming. The hotel has a nice outdoor swimming pool with sun-deck. If you get a room facing the American School, you will get great views of the sunset during most pf the year. The hotel offers a pretty good Mexican breakfast with dishes that vary from one day to the next. Fares are reasonably competitive. All staff members are highly trained, and service is efficient and professional. I have visited this property multiple times and will be happy to continue considering it for possible future trips to Puerto Vallarta. Thank you very much!
Excellent 9.2
I visit this hotel frequently because it is within a short walk (5 to 10 minutes) of the airport. The location provides easy access to public transportation (to the beaches, for example) and is within walking distance of dining and shopping options (including the marina). Although they can be a bit compact, particularly if you are traveling with many things, rooms are well designed and feature comfortable beds with great pillows. I appreciate the flat-screen TV with local and international channels as well as the complimentary bottled water. I also enjoy the swimming pool and sun-deck as well as the tasty Mexican breakfast. Prices are competitive, and all staff members are very courteous and efficient. For sure, I would consider this hotel yet again for future visits to Puerto Vallarta!
Excellent 9.2
As a regular visitor, I am happy with the value-for-money that this hotel offers just a short walk from the airport. The property is also within walking distance of dining and shopping opportunities and provides convenient access to public transportation into town and the beaches. If you are not traveling with many things, standard rooms do have adequate dimensions and storage areas. I like the bed and pillows very much. I also appreciate that the TV offers both local and international programming, and I am always grateful for the complimentary bottled water. The nice sun-deck and swimming pool of good size are an asset. I truly like the tasty Mexican breakfast and the great service attitude of all staff members. I look forward to returning at the very first opportunity!
Excellent 9.2
Depending on how much luggage you carry and how fast you walk, this hotel is only 5 to 10 minutes on foot from the airport. From the hotel, you have easy access to public transportation in order to reach the center of town as well as the beaches. You will find good chances for shopping and dining within reasonable walking distance. The hotel has a nice sun-deck with swimming pool. If you are not traveling with many things, rooms have adequate dimensions. I liked the comfortable bed with great pillows and appreciated the complimentary bottled water. I also liked the bathroom amenities and enjoyed the flat-screen TV with local and international channels. The hotel serves a good Mexican breakfast, and all staff members are professional and efficient. Prices are competitive, and I am always happy to return to this property.
Excellent 9.2
For guests without much luggage, this hotel is within easy walking distance of the airport. Access to public transportation and car rentals is convenient. There are also options for dining and shopping nearby. Rooms are well designed and offer adequate storage areas. I truly liked the large bed and comfortable pillows as well as the bathroom amenities. I enjoyed the TV with international channels and the complimentary bottled water. The hotel has a good swimming pool with sun-deck, and the sun's orientation works very well in the morning. The hotel offers a very good Mexican breakfast, and pricing is competitive. All staff members are professionally courteous and competently efficient. I look forward to returning in the future!
Excellent 9.2
Although it does not have beach access at all, this budget hotel is within walking distance of the airport. The neighborhood offers opportunities for shopping and dining, and public transportation is quite convenient. Standard rooms are well designed and feature very comfortable beds and pillows. Storage could be a bit limited if you have a lot of luggage. I surely appreciated the flat-screen TV with local and international programming as well as the complimentary bottled water each night. The bathroom amenities were very good. The hotel has a nice open-air swimming pool with sun-deck. I very much enjoyed the tasty Mexican breakfast with fresh preparation. All staff members demonstrated a professional and efficient attitude of service. For certain, I will consider this property again for future visits to Puerto Vallarta. I was very happy with this choice!
Good 7.0
Pros: It’s a walk from the airport. The staff were very kind and helpful.
Cons: In fairness, Covid really makes things difficult for everyone. The room was barely big enough for the bed and this only mattered because we had nowhere to go while we waited for the next part of our journey. The biggest issue for me - the window didn’t open and I do not care for air conditioning.
Excellent 8.5
Room a bit small. Could not open window. Good bed. Staff very helpful. Good breakfast.
Excellent 10.0
Pros: Flying out Earl from PV? This is the place. Easy 5 minute walk even with two pull behind pieces of luggage.
Cons: The rooms are small, but get over it. It's perfect for a solo or couple overnight. Extended stay, probably not so much, but that s not really a criticism.
One Puerto Vallarta Aeropuerto - Puerto Vallarta
Rated no. 9
8.4
Excellent 8.4
Based on 1,146 reviews
Details
Reviews

Cleanliness
8.2
Comfort
7.9
Location
7.9
Services
7.6
Staff
8.1
Overall 8.0 Excellent
Based on 400 reviews
Cleanliness
8.2
Comfort
7.9
Location
7.9
Services
7.6
Staff
8.1
Cleanliness
8.2
Comfort
8.0
Location
8.0
Services
7.7
Staff
8.0
Cleanliness
8.2
Comfort
7.7
Location
7.7
Services
7.6
Staff
8.3
Cleanliness
7.8
Comfort
7.7
Location
7.8
Services
7.8
Staff
8.3
Cleanliness
8.2
Comfort
7.8
Location
7.8
Services
7.3
Staff
7.7
Cleanliness
8.1
Comfort
7.6
Location
8.3
Services
7.6
Staff
8.0

Okay 5.0
Pros: Location was good. Breakfast was decent. Customer service was good.
Cons: I didn't really like the rooms too much. They were advertised different on the internet. So I will call that false advertisement.
Excellent 8.0
Pros: View of rooms, free inclusion of splash park amenities with stay, the accommodating and well-mannered nature of the staff members.
Cons: No on-site laundry.
Excellent 9.0
Pros: Was a nice adventure - driven by property many times -- The water park was awesome -- very friendly people ... both staff and guests .. if you want to hang with the Mexicans in their area- give it a try --- will do it again.
Mediocre 2.0
Pros: Piña colada in the back “theme park” yard was the only thing I liked.
Cons: This is not for folks expecting a 5 star hotel. As other reviews have stated, this is suitable for locals. They will try to sell you different promotions and waste your time. They just want your money; should not be a surprise. They gave us the wrong breakfast time. I speak the language so language was not the issue. Please spend the money and book somewhere else with better reviews; it will be worth it. Service is terrible. Entitled and arrogant attitudes. I can’t stand that.
Mediocre 3.0
Cons: Food
Excellent 10.0
Pros: Súper clean and friendly staff.
Cons: N/A
Mediocre 3.0
Cons: There was no hot water during our stay.
Hotel Splash Inn Nuevo Vallarta - Nuevo Vallarta
Rated no. 10
8.0
Excellent 8.0
Based on 400 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.2
Facilities
7.8
Location
8.4
Overall
7.7
Overall 7.9 Good
Based on 1,149 reviews
Cleanliness
8.2
Comfort
8.2
Facilities
7.8
Location
8.4
Overall
7.7
Cleanliness
8.2
Comfort
8.2
Location
8.2
Services
8.0
Staff
8.1
Cleanliness
8.0
Comfort
7.6
Facilities
7.6
Location
7.0
Overall
7.6
Cleanliness
8.2
Comfort
8.1
Location
8.4
Services
7.6
Staff
8.2
Cleanliness
8.4
Comfort
8.5
Facilities
8.0
Location
8.4
Overall
7.0
Cleanliness
8.2
Comfort
8.3
Facilities
8.0
Location
8.4
Overall
8.0
Cleanliness
8.3
Comfort
8.3
Location
8.5
Services
8.0
Staff
8.4

Excellent 10.0
Pros: Very good location close to many restaurants people are very helpful and very nice
Good 7.0
Pros: pool, cabana and food nice
Cons: noisy in my room from within the building. I met someone here and we both got stuffy and sneezing during our stay. went away when I lefy
Excellent 8.0
Pros: Got what I paid fir
Cons: Restaurant
Okay 4.0
Pros: affordable
Cons: pool was disgusting. particles of toilet paper floating around. visibility under 2 feet. the returns and skimmer did not work. over all this pool is safety hazard
Excellent 8.0
Pros: cozy,old Mx &good location
Cons: After dark wasn’t able to read in the room,do my nails or really see well to pack- lighting was soft except Bathroom
Excellent 9.0
Pros: Friendly
Cons: Couldn¿t get ice¿ no biggie
Okay 4.0
Pros: Close to airport and town - very friendly staff
Cons: Had issues with the A/C dripping and causing huge puddles on the floor in my room. Wifi did not work reliably whatsoever. I basically was never able to even connect to it other than one time for barely two minutes. It was clean though and fine to sleep.
Excellent 9.0
Pros: The staff was out standing and extremely helpful.
Excellent 8.0
Pros: Location, staff, & room was great. Hotel employee made our stay be enjoyable. You had easy access to everything including the airport. Room was huge & it even had a mini split & huge TV.
Cons: We got the all inclusive & later regretted because food wise they¿re wasn¿t anything good to eat. Their menu changed everyday yet food wasn¿t good. Waste of money for food. Also towels need to be checked in & out which was so awkward. Not
Excellent 10.0
Pros: Cleanliness was essential. Covid protection is well implemented. Safely is a protocol. Beauty is everywhere from the elegant gardens and walks to the lobby and rooms.
Cons: There are not enough English speaking employees. The menu is small and offers a buffet. The food was not quite what it should be.
Good 6.4
The Flamingo earns it's star rating, a busy hotel with large Rooms next to the Marina where there is a wide range of Restaurants a big enough pool to do laps. A short walk will take you to bus stop and for 10 pesos will take you to Centro and the Malecon ( seas wall) , as well as a number of nearby Gyms! I would stay again!
Good 7.6
Pleasant and well trained front desk staff very helpful as well as a great pool located in front of Marina with an abundance of Restaurants and a strip mall a short walk away!
Excellent 8.0
I enjoyed my stay at the Flamingo a pleasant hotel located next to the Marina and a wide range of restaurants adjacent to it! Also a great pool and helpful staff!
Excellent 8.0
Pros: Location, best bang for the buck! Excellent hotel for the price!
Excellent 8.0
Pros: Friendly staff, room, hotel, pool and location are great for a few nights stay.
Cons: N/a
Excellent 8.4
I enjoyed my stay at the Flamingo well located at the Marina, a great pool and comfortable Rooms! The staff were helpful and pleasant at all times! As well as the buffet was great! I would stay again!
Excellent 8.4
I enjoyed my stay at the Flamingo , large Rooms, nice, pool and a very pleasant and helpful staff! I would stay again!
Mediocre 3.0
Cons: There is no option for late check out.
Mediocre 3.0
Pros: Location was excellent.
Cons: Very slow customer service upon checking in, and with follow up with concerns over receiving a proper password for WiFi - it took over 5 hours and several trips to reception to get help that took less than one minute to resolve.
Good 6.0
Cons: Had a top level room with an electronic key and in two incidents wasted about 4-5 hours of time with the staff trying to get into my room due to the key not working even after being reprogrammed. If this wasn't enough I forget my phillips electronic toothbrush in the room after an afternoon check in and it wasn't reported by staff and I'm rushing to try to get it back before my flight.The door problem should've been fixed after the first incident and I should get my toothbrush back. Who steals a toothbrush???
Okay 4.0
Pros: Location was great/Pool area and grounds clean. Right on marina so access to shops and restaurants was easy.
Cons: 1. Rooms were dated with poorly lit bathroom 2. 1 live & 1 dead Cockroach greeted us inside the room so room cleaning was suspect. 3. We had family room but hotel charged additional for my son after we got there. 4. Breakfast buffet was poor for pri
Excellent 9.0
Pros: All staff super nice, make you feel that you are in family!
Cons: The food was terrible.
Excellent 10.0
Pros: Clean, safe and well located
Cons: Nothing
Poor 1.0
Pros: The reason for the poor rating is that we never got to stay there. They had moved us to the City Express due to over booking. We will never try to stay there again.
Cons: Same as above!
Excellent 8.0
Pros: Bar Staff were great (Eduardo & Daniel) Nice room Nice size property Location was nice, at the Marina Easy to find the hotel Well maintained
Cons: Hall noise carried into the room, which was surprising but perhaps the doors were not too soundproof.
Excellent 9.0
Pros: Location was perfect
Cons: Elevator was broken.... and room was on fourth floor.
Good 7.0
Pros: Location
Cons: Been going to PV for 15 years, stayed at a lot of different hotels and I don’t recommend this one for the following reasons: rude staff, except cleaning, ridiculous wrist band you have to wear, overcharge for room, food was subpar, and pool is smal
Okay 4.0
Pros: Location
Cons: Charged for extra guests when we booked a family room? Why book a family room for two guests? Check in your as at 3pm. Rooms weren’t ready til 4pm... could have rented something much nicer for the price paid with the additional guest charges. Never
Good 6.0
Cons: We had 2 rooms reserved. They first gave us just one room and we had to let them know their mistake. One of the rooms we were assigned was not ready, it was dirty and untidy. Next room they gave us the wrong key and it took 3 tries to finally open the roo
Excellent 10.0
Pros: I can think of nothing negative to say. This is a first rate hotel, with immaculate grounds, clean rooms and a fantastic staff. We loved it here
Excellent 9.4
Pros: A older property, well kept. Managed profissionaly calm with access to shops, restaurant and the marina. Price / value a rare find in Puero Vallarta.
Good 6.0
Pros: Cheap, near marina.
Cons: Check-in wasn't possible until 615pm, supposed to be 3pm. Very slow at cleaning rooms and keys given to others checking in while we waited. No blow dryer. Wifi is nearly non-existent, sometimes it works, usually it doesn't.
Excellent 8.8
Pros: Great location, friendly staff and great value !!
Cons: Beds a little firm!
Excellent 10.0
Pros: Great value for the price. Clean rooms, good food and a nice pool. Easy access to the city, airport, and bus station. Staff was very friendly and courteous. Planning on staying again if I return to valalrta
Flamingo Vallarta Hotel & Marina - Puerto Vallarta
Rated no. 11
7.9
Good 7.9
Based on 1,149 reviews
Details
Reviews

Cleanliness
4.0
Comfort
4.0
Facilities
2.0
Location
6.0
Overall
5.0
Overall 4.7 Okay
Based on 2 reviews
Cleanliness
4.0
Comfort
4.0
Facilities
2.0
Location
6.0
Overall
5.0
Cleanliness
4.0
Comfort
4.0
Facilities
2.0
Location
6.0
Overall
5.0

Okay 5.0
Pros: Not a lot of people staying there
Cons: Our room was on the side of the building beside a transformer that buzzed 24/7. The air conditioner drowned some of that sound out but not all. We stayed here about 9 or 10 years ago. We enjoyed it then. There is no money being put in the facility now. One building completely closed with only 3 buildings of rooms being used. No longer has a restaurant. We booked a king studio which had a fridge and microwave and coffee pot but no dishes and did not have a sink. When I went to the front desk to ask if I could have a couple of plates forks and glasses I was told dishes weren’t included. I again requested and got the two plates glasses etc the next day. You can hear every door open and close and chairs scraping across the floor. Furniture run down. Sheets clean but bedspread had stains. I am sure it was clean just didn’t look great. Staff were friendly.
Good 6.3
Pros: Very close to the airport (however, far from the center), you can use he facilities of the close-by Regina resort (beach access, restaurants, variety of swimming pools). It’s a great place if you just want to relax in a restore and are not very into exploring the area.
Cons: The facilities were a little bit ran down and not well maintained, very far from the center and thus without a car it is rather hard to explore the city and the area around.
Okay 5.0
Pros: Close to the ocean.
Cons: Nothing like the pictures provided at Booking.com site. The beds were very firm(same as sleeping on the floor). No elevator. Only a fridge and coffee maker.
Okay 5.8
Pros: The property in general correct, location is good, it is clean, staff are friendly and helpful but the overall impression is medium. Good thing is that you can access the hotel on the other side, which gives you beach access and a bigger pool!
Cons: I hope this feedback will help to improve overall quality as the place deserves to be a good destination. - checkin at 16-00 and checkout at 10-00 (!!!). 25 USD/hour extra! - reception is extremely slow. Plan some time ahead on checkout. - please remember that breakfast is NOT included. We accidentally took it and didn't pay at the restaurant - it was panic! Guess how many time I had to spend in the reception to settle the bill? - absolutely no sound protection in the room. You can hear your neighbors breathing. Imagine if they do a party (that is what happened btw). - would be good to have 1-2 free teabags in the room :)
Mediocre 2.0
Cons: Stollen jewelry and money, rundown,hot water takes 20 minutes to heat up,rude staff after being stollen from
Villa Vera Puerto Vallarta - Puerto Vallarta
Rated no. 12
4.7
Okay 4.7
Based on 2 reviews
Details
Reviews

Cleanliness
7.9
Comfort
8.0
Facilities
4.3
Food
6.5
Location
8.2
Overall 7.7 Good
Based on 284 reviews
Cleanliness
7.9
Comfort
8.0
Facilities
4.3
Food
6.5
Location
8.2
Cleanliness
7.7
Comfort
7.9
Location
8.0
Services
7.3
Staff
7.4
Cleanliness
6.5
Facilities
3.0
Food
6.5
Location
8.5
Overall
6.5
Cleanliness
8.2
Comfort
8.2
Location
8.5
Services
7.7
Staff
8.6
Cleanliness
7.5
Comfort
7.5
Facilities
6.0
Location
7.6
Overall
4.0
Cleanliness
8.4
Comfort
7.2
Facilities
4.0
Location
8.8
Overall
6.0
Cleanliness
7.7
Comfort
7.3
Location
8.6
Services
7.0
Staff
7.0

Poor 1.0
Pros: The pictures in the internet which are comply different than the real thing
Cons: The service , when I arrived there I was given a room that was already occupied by some people . The entire place is old and kind of falling apart. When it rains it gets flooded everywhere…..
Excellent 10.0
Pros: Everything was great.
Cons: The service they gave at the reception. Seeing that we had seniors an giving us a 4 floor and no elevetor. That was so wrong of the people up front.
Okay 5.0
Pros: That it was by the marina in Vallarta and sunny
Cons: the safe never worked! The room wasn’t done until we had to call always after 7:30 PM! The beach they have is to far to enjoy you have to walk like half of a kilometer and you can’t use the beach duo to no space! The food was poor😕 I will never go back there!! Nor recomend them! Maybe because I booked it on Booking.com and it was cheap or a good price but I felt I wasn’t treated like a real guest!
Poor 1.0
Pros: The pool was the only thing
Cons: Horrible food - two of my family members got sick Awful drinks - asked for wine and sangria - we returned. Two of the staff members were rude. Villas were smelly. We were downgraded and our money was lost.
Good 6.0
Pros: Very nice staff Comfy bed
Cons: I know this is Mexico. Most front desk staff around the marina speak English well. The evening lady was very nice but I had to wait for someone to come help me. Didn't have hot water. Took an hour to get it!
Good 7.6
There is no wifi outside of the lobby and pool. Also, there is no room service or laundry...
Good 7.0
Pros: The many pools were clean and well maintained. The water was the perfect temperature and the towels were large. The snack bar added a change from the buffet food. The real pleasure was the Italian Restaurant that had the best Fillet MignonI’ve had in a long time. The Seafood Restaurant was also quite good. They had hand sanitizer in a lot of areas and requested that you use it every time you entered the lobby or one of the restaurants because of Covid-19.
Cons: The buffet food was standard with not much change day to day.
Good 6.0
Pool under repair, people smoked everywhere, loud music every night, no coffee except on one side of facility, no refrigerators, no microwave or coffee makers in the room. Italian restaurant open on weekends only, souvenir shop open only on weekends, sewer smell in rooms, Immediate pressure to join the 'club' timeshare in disguise. Then pressure daily to sign up for overpriced tours. After 9pm nothing available if you stay oceanside of complex, have to walk to the far side to get anything, no room service.Plastic drink glasses reused by hand washing, very unhealthy. This place caters to the locals by tour bus arrivals. That's good for them but not so good if you don't speak the language very well. The staff has some amazing people working very hard at what they do, Ali, Ricardo, Lucy, Manuel, Franciso Sr, Victor were all terrific and made our stay as good as possible. The food was ok but not what you would expect at a mexican inclusive. The grounds are beautiful and well kept, get rid of the club sellers and tour pushers and upgrade the wifi. This place has potential but is stuck in the past. It was the off season, but thats no excuse.
Vamar Vallarta Marina & Beach Resort - Puerto Vallarta
Rated no. 13
7.7
Good 7.7
Based on 284 reviews
Details
Reviews

Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Overall 10.0 Excellent
Based on 1 reviews
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0

Mayan Palace Puerto Vallarta - Puerto Vallarta
Rated no. 14
10.0
Excellent 10.0
Based on 1 reviews
Details
Reviews

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