Overview

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Riu Palace Punta Cana

Playa De Arena Gorda, Punta Cana, Dominican Republic
+1 809 687 4242

$254+

Overall guest ratings

7.4/10 Good
based on 1,102 reviews

Review highlights

  • 7.9
  • 7.8
  • 4.9
  • 4.6

Good to know

  • Friendly service

Nearby

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    About

    The Riu Palace Punta Cana is situated on a white-sand beach within the Riu Resort Complex. Guests have exchange privileges at 2 nearby sister properties.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Room service
    • Hot tub
    • Restaurant
    • Playground
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Casino
    • Game room
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    based on 1,102 reviews
    • 7.9 "Good location."
      10.0 "100% appreciated the closeness to the beach."
      7.5 "75% liked the proximity to shopping."
      8.0 "80% liked the proximity to sightseeing."
    • 7.8 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.8 "78% said the recreation staff was great."
      8.6 "86% found the restaurant service to be one of the best."
      8.6 "Housekeeping was great, according to 86%."
      10.0 "Lovely pool/beach service, according to 100%."
    • 6.8 "Average amenities."
      5.4 "54% thought the building was acceptable."
      5.9 "59% considered the lobby entrance to be so-so."
      6.0 "For 60%, the outdoor sports facilities were ok."
    • 6.5 "Pool is mediocre."
      5.4 "Only 54% thought the pool was clean."
    • 6.4 "Food is average."
      6.3 "Only 63% were satisfied with the menu."
      6.8 "Desserts were ok, said 68%."
      6.7 "Only 67% said beef and steak dishes were good."
    • 4.9 "Wellness & sports facilities were not very nice."
      4.1 "59% didn't like the fitness area."
    • 4.6 "Not very clean."
      3.4 "66% said rooms were dirty."
      2.7 "73% said the bathroom was dirty."
      4.0 "Unclean dining area, according to 60%."
    • 4.5 "Not very comfortable."
      3.0 "70% didn't like the uncomfortable beds."
      3.4 "Air conditioning was criticized by 66%."
      2.5 "75% thought it was too noisy."
    • 4.2 "Rooms are not good."
      3.4 "66% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      3.0 "70% didn't like the uncomfortable beds."
      2.1 "For 79%, the rooms looked old."
      3.4 "Air conditioning was criticized by 66%."
      2.9 "71% found problems with the furniture."
      2.7 "73% said the bathroom was dirty."
      2.1 "79% had problems with the shower."
      3.0 "70% thought the tv was sub-standard."
    • 2.9 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    based on 705 reviews
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.1 "81% said the recreation staff was great."
      7.2 "72% thought the service was very professional."
      8.6 "86% found the restaurant service to be one of the best."
      8.8 "Housekeeping was great, according to 88%."
    • 7.7 "Good location."
      10.0 "100% appreciated the closeness to the beach."
    • 6.9 "Average amenities."
      5.4 "54% thought the building was acceptable."
      6.0 "60% considered the lobby entrance to be so-so."
    • 6.4 "Pool is mediocre."
    • 5.8 "Average value."
    • 5.4 "Vibe was decent."
      6.7 "67% thought the atmosphere was somewhat friendly."
      6.0 "60% considered the lobby entrance to be so-so."
    • 5.3 "Rooms are ok."
      6.6 "66% thought the minibar was ok."
    • 5.2 "Average comfort."
    • 4.8 "Not very clean."
      3.6 "64% said rooms were dirty."
      2.8 "72% said the bathroom was dirty."
    • 3.5 "Internet is poor."
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    Overall rating

    7.2 Good
    based on 264 reviews
    • 9.1 "Wonderful beach."
    • 8.0 "Location is great."
    • 7.7 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.4 "74% said the recreation staff was great."
    • 6.6 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 6.3 "Pool is mediocre."
    • 4.7 "Not very comfortable."
    • 4.5 "Value below average."
    • 4.4 "Not very clean."
      3.3 "67% said rooms were dirty."
    • 4.3 "Rooms are not good."
      3.3 "67% said rooms were dirty."
    • 3.0 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 132 reviews
    • 9.1 "Wonderful beach."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.8 "78% said the recreation staff was great."
    • 7.8 "Good location."
    • 7.2 "Good amenities."
      8.8 "88% found the grounds to be nice."
    • 6.6 "Food is average."
    • 5.8 "Vibe was decent."
    • 5.4 "Average cleanliness."
    • 4.7 "Rooms are not good."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

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