Overview

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Crowne Plaza JFK Airport New York City

138-10 135th Avenue, Queens, NY 11436, United States
+1 718 530 1160

$225+

Overall guest ratings

7.6/10 Good
based on 2,030 reviews

Review highlights

  • 8.5
  • 8.5
  • 6.5
  • 6.3

Good to know

  • Great reception
  • Friendly service
  • Good shuttle service
  • Good access to airport

Nearby

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    About

    Crowne Plaza® JFK Airport NYC — “Where Your Success Matters” Crowne Plaza® JFK Airport New York City is an upscale full service hotel set in an ideal location convenient when you are passing through JFK or visiting New York. Just 1/4 mile near JFK International Airport the hotel boasts Manhattan style modern upscale guest rooms, bar lounge, complimentary 24-hour up-to-date business center, self-check-in kiosk which the selective business and leisure travelers will find most comfortable and enjoyable with the highest standards of service and hospitality. All 330 guest rooms and suites feature either King size beds or two Queen beds, Temple Spa bath amenities, complimentary wired and wireless internet, in-room laptop size safes, refrigerators, full size iron and ironing board, in-room coffee maker and an extensive HDTV channel selection. Enjoy our Crowne Plaza Sleep Advantage Program with luxurious bedding, soothing aromatherapy kit and specially designated quiet zones, which will secure your great night’s sleep. Take advantage of our free 24-hour shuttle to JFK Airport . Make your reservations today.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Express check out
    • Free airport shuttle
    • Free Internet
    • Pets not allowed
    • Free parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    based on 2,030 reviews
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.4 "94% were happy with the shuttle service."
      7.3 "73% said the reception staff was great."
      8.0 "80% thought the service was very professional."
      7.1 "71% found the restaurant service to be one of the best."
      7.7 "77% were happy with the room service."
      7.3 "Management was excellent, said 73%."
      10.0 "100% said the concierge service was amazing."
    • 8.5 "Location is great."
      9.9 "Good access to the airport, said 99%."
      10.0 "100% thought parking was inexpensive."
      8.6 "86% liked the proximity to sightseeing."
    • 7.4 "Good breakfast."
    • 7.0 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.6 "Food is average."
      6.0 "60% thought the dining experience was appropriate."
      6.7 "Dining area was clean enough, according to only 67%."
    • 6.5 "Average value."
    • 6.3 "Bar is ok."
    • 6.2 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      6.7 "67% thought the bathroom was big enough."
    • 4.8 "Bad amenities."
      2.7 "For 73%, the lobby entrance was sub-standard."
      2.3 "77% complained about the elevator."
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    Overall rating

    7.8 Good
    based on 872 reviews
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.4 "94% were happy with the shuttle service."
      7.4 "74% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      7.5 "75% found the restaurant service to be one of the best."
    • 8.2 "Location is great."
      9.9 "Good access to the airport, said 99%."
    • 7.2 "Good breakfast."
    • 7.2 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.7 "Average value."
    • 6.5 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      6.9 "69% thought the bathroom was big enough."
      5.1 "Only 51% thought the furniture was functional."
    • 6.5 "Food is average."
    • 4.8 "Bad amenities."
      5.0 "50% thought the building was acceptable."
      2.1 "79% complained about the elevator."
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    Overall rating

    7.7 Good
    based on 548 reviews
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
      9.5 "95% were happy with the shuttle service."
      7.2 "72% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 8.3 "Location is great."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% thought parking was inexpensive."
      7.2 "Great parking, according to 72%."
    • 7.5 "Good breakfast."
    • 7.3 "Internet works."
    • 6.4 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.3 "Vibe was decent."
    • 6.3 "Food is average."
    • 6.1 "Average value."
      5.7 "Breakfast prices were ok, according to 57%."
    • 5.9 "Bar is ok."
    • 4.7 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
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    Overall rating

    6.4 Good
    based on 81 reviews
    • 8.3 "Location is great."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 6.1 "Food is average."
    • 6.0 "Average value."
    • 6.0 "Vibe was decent."
      6.5 "Only 65% thought, the hotel was modern."
    • 5.9 "Average comfort."
      7.0 "70% said the beds were comfortable."
    • 5.8 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
    • 4.5 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
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    Overall rating

    7.6 Good
    based on 527 reviews
    • 8.8 "Location is great."
      10.0 "Good access to the airport, said 100%."
      7.1 "71% liked the proximity to shopping."
      7.1 "Easily accessible by car, said 71%."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.6 "96% were happy with the shuttle service."
      7.2 "72% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 7.1 "Internet works."
    • 6.7 "Food is average."
    • 6.2 "Vibe was decent."
      6.3 "Only 63% thought, the hotel was modern."
    • 5.6 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 4.7 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Great reception"
    "Friendly service"
    "Good shuttle service"
    "Good access to airport"
    data provided by TrustYou

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