Overview

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Heartland Hotel Queenstown

27 Stanley Street, Queenstown 9300, New Zealand
+64 3442 7700

$163+

Overall guest ratings

8.2/10 Excellent
based on 1,535 reviews

Review highlights

  • 8.8
  • 8.5
  • 7.1
  • 3.7

Good to know

  • Great view
  • Near city centre

Nearby

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    About

    A great choice for a stay in Queenstown, Heartland Hotel Queenstown is just 4.5 mi (7.2 km) from the airport. Guests looking for a bite to eat can check out Hillside Brasserie, which serves breakfast and dinner. There's also a bar/lounge, and rooms offer 24-hour room service and refrigerators.

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    Amenities

    • Free Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Ski storage
    • Internet
    • Spa
    • Skiing (downhill)
    • Facilities for disabled guests
    • Cable or satellite TV
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 1,535 reviews
    • 8.8 "Location is great."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      9.3 "93% liked the proximity to sightseeing."
      8.9 "Near to public transport, according to 89%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      8.5 "Housekeeping was great, according to 85%."
      8.3 "83% said the booking process went smoothly."
      10.0 "100% were happy with the room service."
      8.0 "80% found the restaurant service to be one of the best."
    • 7.1 "Good breakfast."
    • 6.9 "Average value."
    • 6.3 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      6.8 "Only 68% said rooms were big enough."
    • 3.7 "Internet is poor."
      1.3 "87% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      4.4 "56% didn't like the unstylish hotel."
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    Overall rating

    8.1 Excellent
    based on 874 reviews
    • 8.8 "Location is great."
      9.3 "City centre within easy reach, said 93%."
      10.0 "100% liked the proximity to shopping."
    • 8.6 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 6.9 "Breakfast is mediocre."
    • 6.7 "Average value."
    • 6.6 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 3.9 "Internet is poor."
      1.4 "86% said the wifi quality was bad."
    • 2.8 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Overall rating

    8.2 Excellent
    based on 475 reviews
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.4 "Location is great."
      9.5 "City centre within easy reach, said 95%."
    • 6.8 "Average value."
    • 5.0 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
      6.7 "Only 67% said rooms were clean enough."
    • 3.3 "Internet is poor."
      1.0 "90% said the wifi quality was bad."
    • 2.8 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."

    Overall rating

    8.3 Excellent
    based on 184 reviews
    • 8.9 "Location is great."
      9.6 "City centre within easy reach, said 96%."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 6.9 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
    • 3.6 "Internet is poor."
      1.2 "88% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great view"
    "Near city centre"
    data provided by TrustYou

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