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Excelsior Palace Hotel
Top Luxury Hotel

Via San Michele di Pagana, 8, 16035 Rapallo, Liguria, Italy
+39 018 523 0666

$119+

Overall guest ratings

9.1/10 Excellent
based on 2,404 reviews

Review highlights

  • 9.1
  • 8.8
  • 6.8
  • 6.0

Nearby

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    About

    Located in Rapallo, Excelsior Palace Hotel is connected to the convention center, minutes from Marina di Rapallo, and close to Castle-on-the-Sea. This 5-star hotel is within close proximity of Basilica of Sts. Gervasius and Protasius and Porta delle Saline.

    Rooms

    Make yourself at home in one of the 123 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary breakfast is included.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rapallo? This hotel has facilities measuring 6997 square feet (650 square meters), including a conference center. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    based on 2,404 reviews
    • 9.1 "Terrific location."
      8.5 "City centre within easy reach, said 85%."
      7.1 "Easily accessible by car, said 71%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Breakfast is good."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      7.4 "74% said the reception staff was great."
      7.6 "Housekeeping was great, according to 76%."
      8.8 "Lovely bar service, according to 88%."
    • 8.2 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      9.7 "97% loved the terrace."
      7.4 "74% thought the architecture was beautiful."
      8.5 "85% enjoyed the lobby entrance."
    • 7.9 "Nice rooms."
      9.8 "98% thought the view was good."
      8.1 "81% thought rooms were spacious."
      8.9 "89% said the beds were comfortable."
      7.9 "79% enjoyed the balcony."
    • 6.8 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
      5.7 "Cleanliness of the bathroom was average, said 57%."
    • 6.0 "Food is average."
      6.1 "Only 61% were satisfied with the menu."
      5.6 "Desserts were ok, said 56%."
    • 4.4 "Value below average."
      3.8 "62% thought it was overpriced."
      1.4 "The price was too high for 86%."
      1.1 "89% said beverages were too expensive."
    • 3.8 "Wellness & sports facilities were not very nice."
      3.0 "70% were unhappy with the sauna."
      1.5 "85% didn't like the fitness area."
    • 2.1 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
      3.8 "62% thought it was overpriced."
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    Overall rating

    9.1 Excellent
    based on 1,827 reviews
    • 9.1 "Terrific location."
      7.4 "Great parking, according to 74%."
      7.0 "70% thought parking was inexpensive."
      8.1 "City centre within easy reach, said 81%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "Excellent breakfast."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      9.7 "97% thought the service was very professional."
      8.6 "Lovely bar service, according to 86%."
    • 7.8 "Nice rooms."
      9.8 "98% thought the view was good."
      9.0 "90% said the beds were comfortable."
      7.8 "78% enjoyed the balcony."
    • 7.0 "Good cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 6.3 "Food is average."
      5.7 "Only 57% were satisfied with the menu."
      5.5 "Desserts were ok, said 55%."
    • 4.8 "Value below average."
      3.7 "63% thought it was overpriced."
      1.5 "The price was too high for 85%."
    • 3.7 "Wellness & sports facilities were not very nice."
      2.6 "74% were unhappy with the sauna."
      1.7 "83% didn't like the fitness area."
    • 2.0 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
      3.7 "63% thought it was overpriced."
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    Overall rating

    9.0 Excellent
    based on 456 reviews
    • 8.4 "Breakfast is good."
    • 8.4 "Location is great."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      9.7 "97% thought the service was very professional."
    • 8.1 "Rooms are great."
      9.9 "99% thought the view was good."
      8.0 "80% thought rooms were spacious."
      9.0 "90% said the beds were comfortable."
    • 7.9 "Good amenities."
      8.0 "80% thought the building was wonderful."
      9.6 "96% loved the terrace."
    • 6.4 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 5.5 "Food is average."
      6.2 "Only 62% were satisfied with the menu."
    • 3.7 "Value below average."
      1.2 "The price was too high for 88%."
    • 3.7 "Wellness & sports facilities were not very nice."
      3.4 "66% were unhappy with the sauna."
    • 2.1 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
    View all review categories

    Overall rating

    9.3 Excellent
    based on 120 reviews
    • 9.3 "Terrific location."
    • 9.1 "Excellent breakfast."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 8.0 "Rooms are great."
      9.9 "99% thought the view was good."
      9.1 "91% said the beds were comfortable."
      8.3 "83% thought rooms were spacious."
    • 7.6 "High comfort."
      9.1 "91% said the beds were comfortable."
      8.3 "83% thought rooms were spacious."
    • 6.9 "Pool is mediocre."
    • 6.9 "Vibe was decent."
    • 4.2 "Value below average."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    data provided by TrustYou

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