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Black Swan Lakeside Boutique Hotel
Top Boutique Hotel

171 Kawaha Point Rd, Rotorua, New Zealand
+64 7346 3602


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Overall guest ratings

9.3/10 Excellent
based on 70 reviews

Review highlights

  • 10.0
  • 10.0
  • 9.4
  • 9.2

Good to know

  • Friendly service
  • Great view
  • Pleasant hotel grounds
  • Nice building


    show all


    When you stay at Black Swan Lakeside Boutique Hotel in Rotorua, you'll be on the beach and convenient to Skyline Rotorua and Rainbow Springs Kiwi Wildlife Park. This 5-star hotel is within close proximity of Mitai Maori Village and Ogo.


    Treat yourself to a stay in one of the 8 individually decorated guestrooms, featuring fireplaces and LCD televisions. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Digital programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Partially open bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.


    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 5 mi.


    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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    • Complimentary breakfast
    • Free Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Safe
    • Sauna
    • Private beach
    • Designated smoking area
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Facilities for disabled guests
    • Business centre
    • Spa
    • Free parking
    • Wedding services
    Less More



    Guest reviews

    Overall rating

    9.3 Excellent
    based on 70 reviews
    • 10.0 "Excellent amenities."
    • 10.0 "Excellent breakfast."
    • 9.4 "World class service."
    • 9.2 "Terrific location."
    • 9.1 "Food is to die for."

    Overall rating

    9.2 Excellent
    based on 70 reviews
    • 10.0 "Excellent amenities."
    • 10.0 "Excellent breakfast."
    • 9.3 "World class service."
      8.2 "82% found the staff to be very friendly."
    • 9.0 "Terrific location."
    • 8.4 "Rooms are great."
      9.6 "96% thought the view was good."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Friendly service"
    "Great view"
    "Pleasant hotel grounds"
    "Nice building"
    data provided by TrustYou

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