Overview

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Copthorne Hotel Rotorua

328-348 Fenton Street, Rotorua 8040, New Zealand
+64 7348 0199

$130+

Overall guest ratings

6.9/10 Good
based on 509 reviews

Review highlights

  • 9.7
  • 9.0
  • 4.6
  • 4.6

Nearby

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    About

    Located just 5 minutes stroll to Rotorua Golf Club and 4 blocks to the city centre, Polynesian Spa and Lake Rotorua .Visit our website for our Best Rate Guarantee.

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    Copthorne Hotel Rotorua

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Golf
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Playground
    • Storage available
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    6.9 Good
    based on 509 reviews
    • 9.7 "Excellent wellness & sports facilities."
    • 9.0 "Excellent pool."
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
    • 7.4 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 6.0 "Breakfast is mediocre."
    • 4.6 "Not very clean."
      4.8 "52% said rooms were dirty."
      2.9 "71% thought it was rather dirty."
      0.0 "100% said the bathroom was dirty."
    • 4.6 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 4.3 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      4.8 "52% said rooms were dirty."
      3.4 "Air conditioning was criticized by 66%."
      1.0 "For 90%, the rooms looked old."
      2.1 "79% had problems with the shower."
      0.6 "94% found problems with the furniture."
      2.7 "73% thought the tv was sub-standard."
      2.8 "72% were disappointed with the minibar."
      0.0 "100% said the bathroom was dirty."
    • 3.3 "Bad amenities."
      2.7 "73% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      0.0 "100% didn't like the architecture."
    • 1.9 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      1.0 "90% didn't like the unstylish hotel."
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    Overall rating

    7.2 Good
    based on 152 reviews
    • 8.9 "Location is great."
    • 7.0 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 6.9 "Bar is ok."
    • 6.6 "Breakfast is mediocre."
    • 5.2 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 5.0 "Average cleanliness."
    • 4.8 "Internet is poor."
    • 4.1 "Rooms are not good."
      0.3 "97% thought they were poorly maintained."
      1.9 "81% complained about the bathroom."
      3.1 "Air conditioning was criticized by 69%."
    • 3.4 "Bad amenities."
      2.8 "72% thought the building wasn't nice."
    • 1.8 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
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    Overall rating

    7.0 Good
    based on 335 reviews
    • 9.6 "Excellent wellness & sports facilities."
    • 9.0 "Terrific location."
    • 8.9 "Pool is good."
    • 7.8 "High value."
    • 7.6 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 4.5 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 4.2 "Not very clean."
      4.5 "55% said rooms were dirty."
      2.6 "74% thought it was rather dirty."
    • 3.8 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      4.5 "55% said rooms were dirty."
      0.2 "98% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
      3.4 "Air conditioning was criticized by 66%."
      0.4 "96% found problems with the furniture."
      2.7 "73% had problems with the shower."
    • 3.4 "Bad amenities."
      2.6 "74% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 1.4 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    based on 20 reviews
    • 7.8 "Good service."
    • 6.4 "Average comfort."
    • 4.6 "Rooms are not good."
    data provided by TrustYou

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