Overview

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Mayfair Hotel

Brooklyn Street, Saint Helier JE4 4LA, Jersey
+44 153 473 5511

$57+

Overall guest ratings

7.9/10 Good
based on 764 reviews

Review highlights

  • 9.5
  • 8.9
  • 6.9
  • 6.4

Good to know

  • Near city centre

Nearby

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    About

    Mayfair Hotel features a rooftop terrace and puts you within a 15-minute walk of Jersey Museum. The restaurant is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the spa tub for a relaxing end to the day. An indoor pool and a health club are other highlights, and apartments offer 24-hour room service and free WiFi.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Car hire
    • Internet
    • Room service
    • Game room
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Coffee shop
    • Sauna
    • Pets not allowed
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 764 reviews
    • 9.5 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      7.5 "Great parking, according to 75%."
      9.2 "92% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
    • 8.9 "Good value."
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      8.2 "Housekeeping was great, according to 82%."
    • 7.6 "Good cleanliness."
      7.3 "73% said rooms were clean."
      7.1 "71% said the bathroom was clean."
    • 7.5 "Good breakfast."
    • 6.9 "Sufficient wellness & sports facilities."
    • 6.4 "Food is average."
    • 4.9 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      3.6 "64% thought it was too noisy."
      1.5 "Air conditioning was criticized by 85%."
    • 4.7 "Rooms are not good."
      4.4 "56% didn't like the uncomfortable beds."
      0.7 "93% thought they were poorly maintained."
      3.6 "For 64%, the rooms looked old."
      1.5 "Air conditioning was criticized by 85%."
      2.9 "71% had problems with the shower."
      3.3 "67% found problems with the furniture."
    • 2.1 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 297 reviews
    • 9.5 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      7.5 "Great parking, according to 75%."
    • 8.8 "Good value."
    • 8.1 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 7.3 "Wellness & sports facilities were pleasant enough."
      9.2 "top-notch fitness area, thought 92%."
    • 7.2 "Good breakfast."
    • 5.7 "Food is average."
    • 4.8 "Rooms are not good."
      4.3 "57% didn't like the uncomfortable beds."
      1.5 "Air conditioning was criticized by 85%."
      3.7 "For 63%, the rooms looked old."
      0.6 "94% thought they were poorly maintained."
    • 4.4 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      1.5 "Air conditioning was criticized by 85%."
      3.2 "68% thought it was too noisy."
    • 1.8 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.7 Good
    based on 206 reviews
    • 9.4 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      7.0 "Great parking, according to 70%."
    • 8.2 "Good value."
    • 7.8 "Good breakfast."
    • 7.7 "Good pool."
    • 7.1 "Good cleanliness."
    • 6.8 "Service is ok."
      6.9 "69% said the reception staff was ok."
    • 6.4 "Food is average."
    • 4.8 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      3.7 "63% thought it was too noisy."
    • 4.0 "Rooms are not good."
      4.2 "58% didn't like the uncomfortable beds."
      1.0 "90% thought they were poorly maintained."
      3.1 "For 69%, the rooms looked old."
    • 2.0 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 259 reviews
    • 9.3 "Terrific location."
      7.7 "Great parking, according to 77%."
    • 9.1 "Excellent value."
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 7.4 "Good cleanliness."
      7.2 "72% said rooms were clean."
    • 6.5 "Food is average."
    • 5.3 "Average comfort."
    • 5.2 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
      6.8 "Cleanliness of the bathroom was average, said 68%."
    • 2.0 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories
    Good to know
    "Near city centre"
    data provided by TrustYou

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