Overview

Hyatt Regency San Antonio Riverwalk
Best Room Service

123 Losoya Street, San Antonio, TX 78205, United States
+1 210 222 1234

$225+

Overall guest ratings

8.7/10 Excellent
based on 2,866 reviews

Review highlights

  • 9.2
  • 8.9
  • 6.3
  • 5.4

Good to know

  • Great view
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    Experience Hyatt Regency San Antonio located on the Riverwalk directly across from the historic Alamo. This stunning downtown hotel is a premier destination for individual travelers, meetings and special events. Stroll among dozens of sidewalk cafes, boutiques and galleries. Board a riverboat for a leisurely cruise. Visit centuries-old Spanish Missions and the historic La Villita. Discover a unique American city with a rich and colorful history.

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    Hyatt

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Spa
    • ATM on-site
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Outdoor pool
    • Beauty salon
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.7 Excellent
    based on 2,866 reviews
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Very nice wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      7.6 "76% were happy with the room service."
      10.0 "100% said the recreation staff was great."
      8.8 "88% said the concierge service was amazing."
      8.8 "Management was excellent, said 88%."
    • 8.4 "Food is delicious."
      8.9 "89% loved the menu selection."
      7.8 "78% loved the dining experience."
    • 7.8 "Good vibe."
      8.8 "88% enjoyed the lobby entrance."
      8.4 "84% enjoyed the friendly atmosphere."
      9.1 "91% said it was a stylish hotel."
    • 6.3 "Rooms are ok."
      7.0 "70% said rooms were clean."
      6.6 "Beds were acceptable for 66%."
      5.7 "Only 57% said rooms were big enough."
      5.6 "Only 56% found the balcony ok."
    • 5.4 "Average comfort."
      6.6 "Beds were acceptable for 66%."
      5.7 "Only 57% said rooms were big enough."
    • 3.6 "Value below average."
      4.5 "55% said the breakfast was too expensive."
    • 3.2 "Horrible pool."
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    Overall rating

    8.9 Excellent
    based on 1,576 reviews
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 8.9 "Very nice wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
    • 8.7 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
    • 7.3 "Good breakfast."
    • 6.6 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
      6.0 "Only 60% said rooms were big enough."
    • 5.7 "Average comfort."
      7.0 "70% said the beds were comfortable."
      6.0 "Only 60% said rooms were big enough."
    • 3.7 "Value below average."
      4.4 "56% said the breakfast was too expensive."
    • 2.9 "Horrible pool."
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    Overall rating

    8.7 Excellent
    based on 1,031 reviews
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.4 "84% thought the service was very professional."
      7.5 "75% were happy with the room service."
    • 7.3 "Good breakfast."
    • 5.1 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      5.2 "Only 52% said rooms were big enough."
      6.3 "Beds were acceptable for 63%."
    • 4.8 "Not very comfortable."
      3.6 "64% thought it was too noisy."
      1.1 "89% criticized the small bathroom."
      2.4 "Air conditioning was criticized by 76%."
    • 3.1 "Terrible value."
    • 3.0 "Horrible pool."
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    Overall rating

    8.7 Excellent
    based on 229 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 8.0 "Generally very clean."
      7.5 "75% said rooms were clean."
      9.4 "94% thought it was clean."
    • 6.9 "Internet is average."
    • 6.6 "Rooms are ok."
    • 5.7 "Average comfort."
    • 3.8 "Value below average."
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    Overall rating

    8.0 Good
    based on 28 reviews
    • 9.1 "Terrific location."
    • 9.0 "World class service."
    • 5.8 "Rooms are ok."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great view"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

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    river walk
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    staff was courteous and helpful
    downtown san
    right on the riverwalk
    valet parking
    daily for parking
    hotel and great location
    location friendly staff
    located to downtown
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