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Holiday Inn Express San Juan Condado
Best Housekeeping Staff

1 Mariano Ramirez Bages, San Juan 00907, Puerto Rico
+1 787 724 4160

$183+

Overall guest ratings

8.1/10 Excellent
based on 1,248 reviews

Review highlights

  • 8.9
  • 8.2
  • 4.7
  • 4.4

Nearby

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    About

    Stay at Our Recently Renovated Hotel in San Juan Allow our hotel's location in the exclusive Condado area to place you right at the center of action. The Holiday Inn Express® San Juan Condado Hotel is a few blocks away from Condado Beach, luxury stores and a variety of restaurants. Our convenient location near San Juan Cruise Port allows you to enjoy the area a few days before or after boarding your cruise. You can have fun in the sun at La Ventana del Mar Park and enjoy night life in Condado, within a few minutes walking to the hotel. Visit Old San Juan and experience over 400 years of history; or go to Casa Bacardi tour and enjoy rum tasting. We are also very close to both Isla Grande and Luis Muñoz Marín International Airports, also less than ten minutes away you will find Puerto Rico Convention Center for conventions. Start you day with our free-of-charge Deluxe Continental Breakfast. Coming back, relax in our outdoor pool and whirlpool or going for a workout in our 24-hour Fitness Center. Our guests can stay connected in all of our rooms, public areas with recently updated free high-speed Wi-Fi Internet access also in Business Center.

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    InterContinental

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • No smoking
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 1,248 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      9.3 "Housekeeping was great, according to 93%."
      10.0 "100% said the concierge service was amazing."
    • 8.2 "Location is great."
      9.7 "97% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
      10.0 "Near to public transport, according to 100%."
      8.8 "Easily accessible by car, said 88%."
    • 7.8 "Good vibe."
      8.6 "86% thought, the hotel was modern."
      8.7 "87% enjoyed the friendly atmosphere."
    • 6.8 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      2.2 "78% said rooms were small."
      2.8 "72% complained about the bathroom."
      2.1 "79% thought they were poorly maintained."
      0.9 "91% were disappointed with the minibar."
      0.0 "100% criticized the small bathroom."
      1.7 "83% had problems with the shower."
      3.5 "65% found problems with the furniture."
      1.3 "87% were unsatisfied with the kitchenette."
      3.0 "70% were unhappy with the view."
      0.0 "100% didn't like the balcony."
      0.0 "100% thought the tv was sub-standard."
    • 4.4 "Internet is poor."
    • 4.3 "Disappointing food."
      2.1 "79% did not like what was on the menu."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
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    Overall rating

    8.2 Excellent
    based on 648 reviews
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 8.2 "Location is great."
      9.8 "98% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      9.0 "90% liked the proximity to sightseeing."
    • 6.9 "Average cleanliness."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 6.0 "Breakfast is mediocre."
    • 4.6 "Not very comfortable."
      2.3 "77% said rooms were small."
      2.5 "75% thought it was too noisy."
      2.8 "Air conditioning was criticized by 72%."
      0.0 "100% criticized the small bathroom."
    • 4.6 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      2.3 "77% said rooms were small."
      2.8 "Air conditioning was criticized by 72%."
      1.8 "82% thought they were poorly maintained."
      3.5 "65% found problems with the furniture."
      0.8 "92% were disappointed with the minibar."
      0.0 "100% criticized the small bathroom."
    • 4.2 "Pool is below average."
    • 4.1 "Internet is poor."
    • 4.0 "Disappointing food."
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    Overall rating

    8.3 Excellent
    based on 349 reviews
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.0 "Location is great."
      9.7 "97% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.8 "Good vibe."
      8.2 "82% thought, the hotel was modern."
    • 7.4 "High value."
      9.8 "98% were happy with the price of the breakfast."
    • 7.1 "Good breakfast."
      9.8 "98% were happy with the price of the breakfast."
    • 4.8 "Rooms are not good."
      2.0 "80% said rooms were small."
      2.9 "71% complained about the bathroom."
      1.0 "90% were disappointed with the minibar."
      1.3 "87% were unsatisfied with the kitchenette."
    • 4.6 "Disappointing food."
    • 3.8 "Pool is below average."
    • 3.8 "Bad amenities."
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    Overall rating

    6.6 Good
    based on 24 reviews
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 4.8 "Rooms are not good."

    Overall rating

    8.0 Good
    based on 224 reviews
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 8.1 "Location is great."
      9.8 "98% appreciated the closeness to the beach."
    • 6.2 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      2.2 "78% said rooms were small."
      2.9 "71% complained about the bathroom."
    • 4.7 "Not very comfortable."
      2.3 "77% thought it was too noisy."
      2.2 "78% said rooms were small."
    • 4.4 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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