Overview

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Hotel Plaza De Armas Old San Juan

202 San Jose St, San Juan 00901, Puerto Rico
+1 787 722 9191

$105+

Tue 6/12 Check in
Wed 7/12 Check out

Overall guest ratings

7.4/10 Good
based on 829 reviews

Review highlights

  • 10.0
  • 9.4
  • 3.1
  • 2.9

Good to know

  • Professional service
  • Friendly service

Nearby

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    About

    Public areas are equipped with complimentary high-speed wireless Internet access. A complimentary area shuttle within .3 mi is available for guests. This Victorian hotel also offers tour/ticket assistance, multilingual staff, and concierge services.

    Hotel Plaza De Armas Old San Juan is a smoke-free property.

    Less More Hotel Plaza De Armas Old San Juan

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Meeting/Banquet facilities
    • Concierge service
    • No smoking
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Parking (surcharge)
    • Storage available
    • Internet
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    based on 829 reviews
    • 10.0 "Incredible bar."
    • 9.4 "Terrific location."
    • 9.2 "World class service."
    • 5.0 "Breakfast is mediocre."
    • 3.1 "Disappointing internet connection."
    • 2.9 "Awful rooms."
    • 2.2 "Terrible amenities."
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    Overall rating

    7.4 Good
    based on 555 reviews
    • 9.4 "Terrific location."
      9.1 "91% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 5.4 "Breakfast is mediocre."
    • 3.9 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
      4.2 "58% didn't like the unstylish hotel."
      2.6 "74% criticized the plain hotel."
    • 2.9 "Awful rooms."
      2.4 "76% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      2.7 "Air conditioning was criticized by 73%."
      3.3 "67% said rooms were small."
      1.7 "83% had problems with the shower."
      1.1 "89% found problems with the furniture."
      1.2 "88% thought the tv was sub-standard."
    • 2.9 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    • 2.2 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      1.5 "85% complained about the elevator."
      0.7 "93% thought the facilities needed updating."
    View all review categories

    Overall rating

    7.4 Good
    based on 49 reviews
    • 9.5 "Terrific location."
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 4.1 "Vibe wasn't good."
    • 3.3 "Not very comfortable."
    • 2.6 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
    • 2.4 "Awful rooms."
      2.0 "80% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."

    Overall rating

    7.7 Good
    based on 223 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 4.4 "Breakfast is below average."
    • 3.3 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      3.4 "Air conditioning was criticized by 66%."
      3.3 "67% said rooms were small."
      4.9 "51% said the bathroom was dirty."
    • 3.1 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    • 2.4 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      1.8 "82% complained about the elevator."
      0.6 "94% thought the facilities needed updating."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent reviews


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