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Hotels near Santa Rosa Sonoma County airport

Hotels near Santa Rosa Sonoma County airport

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Sonoma County (STS) - Santa Rosa, CA, United States
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Best hotels near Santa Rosa Sonoma County airport

Cleanliness
9.5
Comfort
9.3
Facilities
9.6
Food
10.0
Location
8.9
Overall 8.9 Excellent
Based on 336 reviews
Cleanliness
9.5
Comfort
9.3
Facilities
9.6
Food
10.0
Location
8.9
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.7
Comfort
9.6
Location
9.0
Services
9.5
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Food
10.0
Location
10.0
Cleanliness
9.5
Comfort
9.3
Location
8.9
Services
8.9
Staff
9.1
Cleanliness
9.1
Comfort
9.2
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
9.4
Comfort
9.2
Location
8.8
Services
8.7
Staff
8.6
Cleanliness
9.5
Comfort
9.5
Location
8.9
Services
9.1
Staff
9.2

Good 6.0
Cons: pricy considering the location and type of establishment. Can be noisy is there is wedding or family event.
Excellent 10.0
Pros: The landscape is so beautiful. We enjoyed the the comfortable bed and larger space in the room. The toiletries were lovely. The fresh baked cookies at check in were an unexpected, delightful treat.
Cons: The hours of the restaurant were not late enough. Our stay was from Sunday to Tuesday . We got there too late Sunday night and the restaurant was closed Monday. We heard so many good things about on premise restaurant and we’re looking forward to dining there. We had to leave the resort for dinner.
Excellent 9.0
Pros: The rooms are spacious, comfortable, and lovely. Breakfast was delicious, but expensive and not included.
Cons: We asked for a quiet room, but in spite of having only six other cars in the parking lot, the staff put someone in the room above us… and they were doing lots of walking around at all hours!
Good 7.0
Pros: Breakfast was good but for the price I thought it should be included. And the same meals served.
Cons: The place was nice . But is around the corner from a power grid center.
Excellent 10.0
Pros: It was beautiful with an amazing backdrop with the acres of vineyards and fountains. It’s lovely to walk around and stroll. The courtyard junior suite was huge with lots of seating and a beautiful view. I loved it. We had a great bathroom that let us get ready and not be in each other’s way. I wish I had time to take a bath and swim. The River Vine breakfast was great and loved the happy hour and restaurant options. Just an amazing place.
Cons: I really think having food options on all days of the week would be nice as we had to order door dash on our first day and room service ends at 8pm.
Excellent 10.0
Pros: The grounds and buildings
Cons: No
Excellent 10.0
Pros: The spa was amazing!! The pool was the perfect temperature and the couples massage was fabulous. The staff was so attentive to iur needs. The grounds are beautiful with the vines and olive trees and the fountain in the middle of thw courtyard.
Cons: Honestly, there is nothing that they could have done better. The spa was fantastic, the food at John Ash was amazing and the service all over the resort was world class.
Excellent 10.0
Pros: Beautiful grounds and rooms
Excellent 10.0
Pros: BEAUTIFUL LOCATION. VERY HELPFUL STAFF.
Excellent 10.0
loved the place. rooms were beautiful as was the entire property!
Excellent 10.0
Pros: The Vintners Inn is such a lovely resort. You feel like you are in Italy when on the grounds. The rooms are spacious with nice balconies or patios. The restaurants on site were top notch. John Ash & Co food is AWESOME...one of the best meals ever. We were disappointed the fireplace was electric with fake flames and not gas. But overall we loved our stay and will be back for special occasions.
Cons: Electric fireplace, not gas so fake flames. Also no coffee maker in the rooms.
Good 6.0
Pros: The hotel looked nice and the location was convenient for our event. The staff were really friendly. The front desk staff even brought up sheets for our sofa bed and made it for us.
Cons: The matters was totally broken down on one side. It felt like I was sleeping in a hammock. But the other side was still kinda firm. The sofa bead was a joke. There were no sheets for it when we arrived just a blanket. Sheets also had stains on them.
Excellent 10.0
Pros: The grounds of this Property were immaculately groomed and fountains, potted plants, and bushes were so attractive. The walkways meandered through property and included a lit Bocce Ball court and a walking trail. Our King Bedroom included a patio facing the vineyard accessed by an attractive doorway. Our room was nicely decorated and included two stuffed arm chairs for our comfort. We also had a credenza and a work desk with chair. There was plenty of room and the bathroom was very nicely appointed. We ate in their dining room which was beautifully lit with tiny lights and elegant décor. Food was fabulous and plenty of choices and excellent presentation. Every bit was delicious. We also ordered one breakfast through room service and our eggs benedict were perfect! Coffee hot and O.J. cold and flavorful. Complimentary bottle of wine & 2 waters. We would definitely stay again!
Cons: This is not really a dislike, for me the large bath was a little tall but my husband loved it. It was a nice oval soaking tub in the shower enclosure. They had grab bars for safety so that was easy.
Excellent 10.0
Pros: The hotel is 20 minutes from everything. At first I was nervous that it was right off the highway but that was nothing to be concerned about. It is very quiet. Views are of the adjacent vineyard. The grounds are lovely and full of surprises (like the bocce court). The food was fantastic (the main restaurant and John Ash). The rooms are so spacious and comfortable. Best value in wine country.
Cons: There is nothing not to like.
Vintners Resort - Fulton
Rated no. 1
8.9
Excellent 8.9
Based on 336 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.1
Facilities
9.3
Location
9.0
Overall
9.3
Overall 8.8 Excellent
Based on 95 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
9.3
Location
9.0
Overall
9.3
Cleanliness
9.5
Comfort
9.2
Location
9.1
Services
9.1
Staff
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
9.3
Location
8.6
Overall
9.3
Cleanliness
9.4
Comfort
9.2
Location
9.1
Services
9.0
Staff
9.3
Cleanliness
9.1
Comfort
8.9
Location
8.9
Services
8.6
Staff
9.3
Cleanliness
8.9
Comfort
9.0
Location
8.9
Services
9.0
Staff
9.2
Cleanliness
8.8
Comfort
8.3
Location
9.8
Services
8.5
Staff
9.0

Excellent 8.0
Pros: The facilities were clean. The Location was convenient.
Cons: The price was a little high for this type of hotel.
Okay 5.0
Pros: The bed was nice and the shower was almost decent. The place for the most part was very clean.
Cons: there was a leak on the spout of my shower and very limited TV and food options. Not to mention room service option was only for dining and not for the snacks area apparently they're on two different systems which seems a little silly. As an IT person, if I could suggest anything it would be to slim down your POS system so you only have one, everything should be integrated into one system, not a system for phones, a system for restaurants, a system for the TV, a system for WiFi. This can all be done with ONE system. Also it seemed they were very under staffed, one guy looked like he was going to snap.
Excellent 10.0
Pros: Everyone was very friendly and helpful.
Cons: I liked everything...no dislikes at all.
Excellent 10.0
Pros: Perfect location
Cons: Not one thing
Excellent 10.0
Cons: No
Good 7.0
Cons: Wasn’t any hot water the first night but they said they fixed it did give us a $50 credit, And offered to switch rooms. I didn’t like the fact that the booking.com gave us an average room right when we got here we were charged a different rate each night. That’s just not fair Staff was very nice and accommodating
Good 7.0
Pros: Convenient location
Cons: Noise at night was disturbing from drag racing on the street outside to a dog barking all night in someone's truck in the parking lot.
Excellent 10.0
Pros: Beautiful and clean.
Cons: None
Excellent 8.0
Pros: Easy access, and excellent service for the included breakfast.
Cons: The TV channels and movies were very limited, and PPV was way too expensive. Almost unwatchable. Most of the parking places were very small and marked "compact", and all of the platinum spaces were compact. Most of the cars were full size or pickups.
Excellent 8.0
Cons: No
Excellent 10.0
Pros: Staff at this hotel treated us like royalty throughout our stay. Our every need was met, and service from check in, to room service, to placing our bags in a new room when we moved to a bigger room on our second night, to the outstanding server at breakfast each day, and to the shuttle driver to the airport was first rate. The rooms were clean, updated and spacious. Parking is ample and the hotel is in a nice area, next to a vineyard. Will absolutely stay next time we are in the area.
Cons: Only negative was the noisy parents and kids slamming their door on the deadbolt next door to us our first night. The hotel dealt with this effectively as soon as we complained. I have NO complaints about the hotel facilities or staff, which is rare. This place does everything right.
Excellent 10.0
Pros: Clean, great staff.
Excellent 8.8
Pros: The staff was great and everything was very clean.
Cons: The beds are a little weird. I couldn't tell if the dial did anything and they were never explained.
Hilton Garden Inn Sonoma County Airport - Santa Rosa
Rated no. 2
8.8
Excellent 8.8
Based on 95 reviews
Details
Reviews

Cleanliness
9.1
Comfort
8.8
Facilities
8.4
Location
9.2
Overall
8.4
Overall 8.6 Excellent
Based on 692 reviews
Cleanliness
9.1
Comfort
8.8
Facilities
8.4
Location
9.2
Overall
8.4
Cleanliness
4.0
Comfort
8.0
Facilities
6.0
Location
10.0
Overall
6.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.4
Location
8.9
Services
8.3
Staff
8.8
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
8.4
Comfort
8.8
Facilities
8.6
Location
8.8
Overall
8.6
Cleanliness
9.1
Comfort
8.9
Location
9.3
Services
8.6
Staff
9.0
Cleanliness
9.1
Comfort
9.2
Location
9.2
Services
8.7
Staff
9.0
Cleanliness
9.2
Comfort
8.9
Facilities
9.0
Location
9.2
Overall
9.0
Cleanliness
9.3
Comfort
9.0
Location
9.3
Services
8.6
Staff
8.9

Excellent 9.0
Pros: Very charming and nicely cared for. Beautiful building, and really delicious restaurant attached. Very kind and helpful staff. I loved the decor and how nice the bathrooms and spaces were decorated while remaining in their original state.
Cons: There were very minor issues, which wouldn’t keep me from staying again, or recommending it to people. There were gaps between the curtain openings, so my room was VERY bright in the mornings. I had to put bottles or cups at the edges so less light would come through. I wish they provided actual creamers in the room, rather than cream powder. The room temperature was HOT, and I couldn’t manage to turn it down. The bed was kind of lumpy, but it was generally ok. It would have been nice if there were ice makers throughout the building, rather than having to go to reception. None of these were major issues at all.
Good 6.0
Pros: Good location, very nice staff. Best part was that it’s connected to a Jewish deli (compete with cocktails!).
Cons: Place feels old and in need of refresh. Bed was lumpy/not very comfortable. Giant clump of hair in shower (cleaned immediately when we brought it to their attention)
Excellent 10.0
Pros: We stayed in the original building. Our room was large, beautifully decorated, quiet, and everything functional. We were within easy walking of for shopping and restaurants, though the best restaurant we found was right in the hotel!
Good 7.0
Pros: room was clean
Cons: bed a little soft clock was never set correctly alarm rang at 4 am toilet broke shower hard to turn on tv sporadic not enough breakfast choices in restaurant
Okay 5.0
Pros: location was great
Cons: no place to sit in the room apart from one chair. could use a desk and chair for computer.
Excellent 10.0
Pros: Excellent location very nice and clean.
Cons: The only thing I didn't like was that they didn't have a small refrigerator in the room.
Good 7.0
Pros: location and ambiance were nice. restaurant below good, but expensive.
Cons: got double charged and been waiting 9 days for a refund
Excellent 10.0
Pros: Love how they've kept the vintage look with a touch of modern conveniences.
Cons: It was too warm in the room even with their "fan" on high. It was hard to sleep.
Excellent 8.0
Pros: great location, old time feel.
Cons: though it is historic it could use a few modern touches to make it a little nicer.
Excellent 10.0
Pros: comfy bed, helpful and accommodating staff, great location, charming old building, window can open for fresh air.
Cons: parking was across the street.
Excellent 10.0
Pros: Romantic!
Cons: Nope
Excellent 10.0
Pros: Old charm. Convenient to historic district
Cons: I feel checkout could be later. Like noon
Excellent 10.0
Pros: This hotel has a lot of architectural features not found at a hotel/motel chain. You know you aren't in a cookie cutter establishment. The staff is friendly and helpful. You feel like a guest, not just a customer.
Excellent 10.0
Pros: This was my first stay at La Rose. Because of the solid construction, I never heard a peep from my neighbors. Great restaurants less than a block away as well as the SMART rail station. Friendly, helpful staff. I'll be back.
Cons: A step stool to be able to climb into the antique 4 poster bed would have been nice, but I managed without one.
Excellent 9.0
Pros: The hotel was charming. The room was very comfortable. The breakfast was a plus.
Cons: No
Good 7.7
Pros: The size of the room was comfortable. The sink vanity away from shower and toilet was convenient for two people. The garden in the courtyard was nice.friendly staff too.
Cons: You need to know which direction to walk In the neighborhood for a more pleasant trip, I recommend asking the staff.
Excellent 10.0
Pros: Both elegant and comfortable. Fun neighborhood with interesting shops and restaurants. The hotel staff was most helpful. Parking was both complimentary and convenient.
Excellent 8.0
Pros: Staff were friendly. Room was clean. Close to the conference venue. Good continental breakfast.
Cons: Near homeless shelter and location of parking lot.
Excellent 10.0
Pros: Charming old hotel, right downtown, walking distance to many restaurants and shops. 4 blocks from Russian River Brewing
Cons: Old tube type tv, room small by today's standards. Neither was a problem, I didn't come here to watch TV, and with the age of the hotel the room size is expected.
Excellent 9.7
Pros: Charming boutique hotel...good restaurants in walking distance and the charm of great wine country
Good 7.4
Pros: Location
Cons: Little mold in shower, could not get extra towels delivered. Had to goto lobby for ice and towels. Only provided towels for 2 of 3 guests
Excellent 9.1
Pros: Loved the convenient location, ease of parking, and closeness to amenities. Liked that I felt safe walking around the neighborhood. Looking forward to staying once the Smart Train starts running all the way to Larkspur. You could park the car & never move it for an extended stay. The free breakfast was a bonus & quite delicious.
Cons: Lots of street noise; took one night to get used to. Slept much better the second night.
Mediocre 2.0
Pros: The outside of the hotel look cute and historical. The inside is other story.
Excellent 8.2
Pros: The hotel had a vintage turn of the century look & feel to it. An being this was a honeymoon stay my beautiful bride really appreciated the classic feel it brought to our honeymoon. This was very centrally located from everywhere we wanted to go. Most of the restaurants we went to were either a short walk away or a very short drive away. Access to & from the freeway was very simple which made it that much better for day trips which we took several.
Cons: There was a few things that I did see that was troublesome. An that was the cleanliness of the bathroom. Along the ceiling was what appears to be either small buildup of water stains or mildew. Other than that the hotel was very good. The other issue I had was by no means within the control of the hotel but it is still an issue. Every morning & everyday we were there all we heard an saw was the yelling from the local transients in the park across the street from the hotel. That was a big issue I had every time I dropped of my wife at the door to go park the car. I can't he but think that one would try to harass or rob her as she's walking inside while I'm parking our car across the street.
Excellent 10.0
Pros: We found La Rose Hotel to be very welcoming and immaculate. We liked all the light in our room and the large marble bathroom. The parking was conveniently located nearby. The hotel was near excellent restaurants and interesting shops. We enjoyed all the fresh fruit offered as a part of the complimentary breakfast buffet.
Cons: The water for tea was not hot, but when asked, they promptly remedied the problem. It would add a nice ambiance if music was played during the breakfast hours.
Hotel La Rose - Santa Rosa
Rated no. 3
8.6
Excellent 8.6
Based on 692 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
8.3
Food
10.0
Location
8.7
Overall 8.1 Excellent
Based on 578 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
8.3
Food
10.0
Location
8.7
Cleanliness
6.0
Comfort
6.0
Facilities
8.0
Location
8.0
Staff
6.0
Cleanliness
8.6
Comfort
8.6
Location
8.7
Services
8.2
Staff
8.6
Cleanliness
9.2
Comfort
8.7
Facilities
8.2
Food
10.0
Location
8.8
Cleanliness
8.9
Comfort
8.9
Location
8.7
Services
8.4
Staff
8.7
Cleanliness
8.7
Comfort
8.7
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
8.6
Comfort
8.8
Location
8.5
Services
8.2
Staff
8.7

Good 7.0
Pros: Valet and bell hop service went well. The hotel was dog friendly. Many restaurants delivered to the location and it was walkable to antique shops and good food.
Cons: They seemed under staffed. We originally requested a certain type of room that was available but they didn’t put us there so we ended up having to change after we put everything in the first room. The room had not been tended to- marks on the wall, bad chaulking, carpet stains- just felt like it needed love. Toilet overflowed and after the plumber fixed it, it took 3 calls for housekeeping to come to clean which was over 90 minutes. Housekeeping only came with towels and no disinfecting agent. The front desk seemed surprised when I called them the 3rd time like they had no idea about my previous calls.
Excellent 9.0
Pros: Room was great - a good size with a comfortable bed and very clean. The location was convenient to downtown (easy walking distance) and close to the freeway so easy to get to wineries, hiking, the coast, etc. Public spaces were nice and the firepit was a great way to relax at the end of the day.
Excellent 8.0
Pros: Staff were very helpful.
Cons: Rooms lacked a dresser drawers.
Excellent 9.0
Pros: Courteous, helpful and friendly staff.
Mediocre 2.0
Pros: beautiful area
Cons: parking lot unpaved with big puddles and very little lighting for night arrival….snicker wrapper on table upon entrance, sink clogged, reservation lost…waited 20 min for key…kept answering phones for other customers while I was waiting.
Okay 5.0
Pros: Location
Cons: The whole place is due for an renovation.
Okay 5.0
Pros: Location
Cons: Poor air conditioner, ven a room change found air conditioner now cooling room. Staff did nothing to resolve issue.
Excellent 10.0
Pros: The staff were extremely friendly and helpful especially the lady at the front desk that checked us in. The beds were super comfortable and they responded to all our requests promptly. Would love to stay there again.
Cons: Nothing
Excellent 8.0
Pros: The bedding was lovely, as well as the towels
Cons: The K-cups are horrible! Let alone that the creamer is a “whitener”? The bath tub was extremely slippery and the shower set up was too much . . . Not a wake-up shower!
Good 6.0
Cons: The room is small and has no bathtub. Nothing special. The hotel does not meet my expectation for a 4-star hotel with such a high price (almost $---) that I paid. Such a disappointment!
Mediocre 3.0
Pros: Location
Cons: Grossly understaffed
Poor 1.0
Pros: The room was nice
Cons: Yes they double charged me and when questioned at checkout said it would be handled and was not. Now I have to figure out who and how I am getting my extra money refunded.
Mediocre 3.0
Pros: I think the staff was friendly.
Cons: Our room had nothing in it. No towels. No iron. No hair dryer. No coffee maker. The hotel seemed short staffed so service was terrible. My comforter had a stain and unsure if it was washed. Air conditioner did not work. Had to leave windows open but loud
Excellent 8.0
Pros: Room was great, location was idle and next to great restaurants, and things to do. The valet attendants were very friendly and helpful.
Cons: when you're in the hospitality business, I expect the front desk to greet hotel patrons and have a smile on their face. They were not rude by any means, but should acknowledge hotel guests when they walk into the lobby.
Okay 5.0
Pros: Location
Cons: Rotten housekeeping before I checked in.
Excellent 10.0
Pros: clean and location
Okay 5.0
Pros: The room and courtyard were nice the extra parking fee is new and guests should be informed prior to arriving. The resort fee is ridiculous!
Cons: The jets in the hot tub didnt work, like sitting in a bathtub very disappointed
Excellent 10.0
Pros: The mountain suite was spacious beautiful balcony and large bathroom with tub and shower.
Okay 5.0
Pros: Location was convenient.
Cons: Rooms could use some updating. The room was in need of some repairs
Poor 1.0
Pros: Location
Cons: The room was more like a 2 star hotel
Excellent 10.0
Pros: I really enjoys the ease and convenience of this hotel to the wine tastings I scheduled. The staff was friendly and professional. Great valet service also!
Excellent 9.0
Pros: Room was spacious, staff was courteous and helpful
Cons: There was a noise near the room thinking it was the elevator
Excellent 10.0
Pros: Hot breakfast walk to mall or town and secure parking.
Good 7.0
Pros: Well designed. Well kept. Nice 3 start hotel.
Cons: Presently not enough dining options on premises. Key card system needs improved as we had to have new key cards for our room, and thus the parking lot, made numerous times a day. Free parking instead of $12 per day would be nice.
Mediocre 3.0
Cons: The Hotel stated they were out of linens and could not accommodate us. They sent us to AC Hotel (Marriot)in Santa, a 3-star hotel. Definitely not what we expected.
Poor 1.0
Pros: Location
Cons: Everything besides the location was horrible.
Mediocre 3.0
Pros: I will say the one employee that worked at the bar when I asked for bottled water.
Cons: Staff were not friendly, Requested a microwave, when called to check up on delivery, I was told I was just out of luck. The room did not have a balcony as ordered. Tried to get Valet parking, was told there was no Valet parking, visual signs were posted
Excellent 9.0
Pros: Clean, free bottled water at front desk. Nice aesthetic in hotel and room. Great plumbing.
Cons: Checked in but not told anything about the hotel. Front desk always busy. Food from restaurant not better than the great restaurants close by
Poor 1.0
Cons: There was no hot water...and no had too ok call more than once to get an answer about it I was going to book another day and all I was offered is 20 off of the room at --- for the next night
Excellent 10.0
Pros: Hotel was vey clean, excellent location and a beautiful and spacious room
Cons: Everything was great
Mediocre 2.0
Pros: Location
Mediocre 3.0
Cons: The bathroom was dirty with hair all over the shower from the previous guest. The lady working the front desk was extremely rude when I let her know the deadbolt to the room was not working properly
Good 6.0
Pros: The room looked newly renovated!
Cons: The vent above the showers was disgusting, they came and cleaned it after we mentioned it
Okay 5.0
Pros: Location and rooms
Cons: They no longer have room service, only ¿a grab and go¿ food area. Only thing was that it wasn¿t grab and go. You had to go to the lobby, order, then come back when they called you to pick up. Despite paying restaurant prices, the food was old & d
Okay 5.0
Pros: The staff was very friendly. Gave water bottles for check in.
Cons: This hotel charges a resort fee, gym was covid closed and too cold for swimming, felt like a rip off, especially when charged $25 to park!
Good 7.0
Pros: location
Cons: I think the room and bathroom should have been more sanitized. The shower curtains looked degraded.. not a typical hyatt.
Okay 5.0
Pros: Good location
Cons: Failed to tell me about maid service policy Trouble with thermostat is
Good 6.0
Pros: The outdoor patio was great.
Cons: Felt like it was still under construction. the door leading outside was completely unfinished. You could see the actual frame around the drywall as if it was just installed and not finished. There were spider webs all over the room, pool was filthy.
Good 6.0
Pros: Quiet, rooms were decent size.
Cons: Dirty hallways, dogs everywhere (even inside the hotel) dog excrements around the hotel.
Okay 4.0
Pros: It was clean and a welcome glass of local wine was offered.
Cons: There are a ton of homeless people wandering the area and hotel grounds! Staff warns not to walk in certain direction because of homeless folks. Also, the hotel is pet friendly however you must be with your pet at all times. Can’t leave them in th
Excellent 8.4
While the guest rooms were warm, the rest of the hotel --- hallways, elevators, restaurant -- were extremely cold. No heat of any kind. If you travel here in the winter, be sure to bring sweaters. Otherwise, the staff are terrific but can't do anything about the hotel's temperature. If you eat in the restaurant you need a coat.
Good 7.0
Pros: Beautiful hotel, perfect location. Inviting, comfortable lobby. Wine tastings in public areas of the hotel.
Cons: Gravel parking lot is dirty. Hotel Understaffed. My room service card was hung outside the door before 10 PM (cutoff is 2am), But my card was never collected. Called front desk b/c party in hall and hotel employee said he could not help bc he was ONLY per
Good 6.0
Pros: Location
Cons: No information literature in the room about the hotel... restaurants, ice machine...etc...
Good 7.0
Cons: It is a fine hotel but frustrating to spend ---- on the room and then get nickle and dimed on parking too. It is a suburban property not the middle of NYC they should have free parking for hotel guests.
Okay 5.0
Pros: Room was immaculate and bed was comfortable.
Cons: Typical conference facility. Very corporate and cool. Extra charges for breakfast and parking. Halls were a bit creepy...narrow and underlighted. Quite a few food service trays in the halls.
Poor 1.0
Pros: Dirty room, sink didnt work. Advertised with a tub. No tub, terrible experience. I want my money back .
Excellent 10.0
the hotel was great, it was clean and very quiet.
Good 7.0
Pros: Close to downtown Santa Rosa
Cons: More than one dining option would be nice. The in room menu could have more gluten free choices.
Okay 5.0
Pros: Near Luther Burbank center. Brasserie staff very nice .
Cons: Pillows too hard. Tv too big. Everything too gray. Corridors elevator landing too cold. No robe hook except inside shower. Siding doors noisy. Parking and access inconvenient
Poor 1.0
Pros: Great location off the freeway, yet close to downtown.
Cons: The walls are SO thin, we could hear babies crying, footsteps, water running. For such a nice hotel, that was totally unexpected and disappointing
Excellent 9.4
Cons: Parking but there was a Christmas party
Mediocre 3.4
Pros: The one younger girl working was very nice! None of this was her fault. The Management should have stepped in !!
Cons: We reserved a king room that was one of the most expensive rooms available in Santa Rosa. We arrived and checked into the room on a friday evening. When entering the room it had a extremely strong cigarette smell. So I went and told the front counter that we needed to get a different room. They said everything was booked except a room with 2 queen beds. I said we booked a king room for me and my girlfriend so this was not acceptable. I called every other hotel and everything was full by this time in the afternoon. Now the room wasnt bad but if your going to charge top dollar you should give people what they want. Also we ordered room service breakfast and a wakeup call and never received . This place is not living up to the Hyatt name. They should have offered a discount or something if there gonna downgrade me and basically say this is what you get. I felt like I was forced to pay 300+ dollars or be homeless for the night. I will be staying across the street at the Marriot next time.
Excellent 10.0
Pros: Had a very pleasant stay. Rooms were newer, pool and hot tub were nice. Excellent location- we walked to dinner/drinks. Short drive to wineries in Healdsburg and Santa Rosa
Good 6.6
Cons: There was a total lack of attention to detail and lack of response to travelers staying there. It took two nights and my taking a picture of my bed and threatening to send the picture to corporate for the Hyatt to use a mattress cover and sheets that were big enough to fit the king bed so that they would stay on through the night. Then when we needed to order an early breakfast room service and needed the card to put on the doorknob, it took three calls and we still had no response and no breakfast card. We needed to go to sleep so went to bed without being able to order our room service breakfast. This was harmful to us in the morning with our early meeting/tournament. Even simple details like having regular coffee packs and decaffeinated coffee packs in the room they were unable to accomplish. Offering us one free breakfast was not sufficient to make up for the mess the hotel is in. They give lip service to telling supervisors and handling problems but they do not.
Hyatt Regency Sonoma Wine Country - Santa Rosa
Rated no. 4
8.1
Excellent 8.1
Based on 578 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.5
Facilities
7.3
Location
7.6
Overall
7.8
Overall 7.8 Good
Based on 265 reviews
Cleanliness
8.4
Comfort
8.5
Facilities
7.3
Location
7.6
Overall
7.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.9
Comfort
8.0
Location
6.8
Services
7.1
Staff
7.9
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
10.0
Comfort
8.5
Facilities
7.0
Location
8.5
Overall
8.5
Cleanliness
8.6
Comfort
8.6
Location
7.4
Services
7.8
Staff
8.1
Cleanliness
8.6
Comfort
8.5
Facilities
9.0
Location
8.0
Overall
9.0
Cleanliness
8.1
Comfort
8.5
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
7.6
Comfort
8.0
Location
7.1
Services
7.1
Staff
8.1

Good 7.0
Pros: It was okay
Cons: Had to move rooms twice. Dead bugs. The room had a dampness to it. The bathroom light lit up the whole room because the door was glass. No sleeping through that wake up! Last time we stayed it was better, we should have gotten a discount, rate was higher than quoted.
Okay 4.0
Pros: The price actually wasn't bad! I would have thought a two room booking for a large family would have warranted a small discount for the second room since you do not have accommodations for 5 or more in a family! The beds are super comfortable!
Cons: The location has seemed to corrode over the recent years. It may be due to the pandemic and economy but, just shady people hanging around at early hours. Premesis is undergoing some work which should be shielded from sight! Rooms need a "freshening-up" update?
Excellent 10.0
Pros: I love what you did on the remodel. Much more upscale hotel now. Give props to the person who picked the decor. Great job
Cons: Restaurant across the street was closed.
Excellent 8.0
Cons: No Microwave
Good 6.0
Pros: I like it it's just ti much for deposit and the pay
Cons: Deposit
Poor 1.0
Pros: Absolutely nothing
Cons: AC was not working in my room.I called front desk ask for a fans or to move us they said they had no open rooms. It got so hot that we had to leave at 2 a.m. in the morning. We drove 4 hours home ridiculous. I called the next day asking for a manager the receptionist told me that they put me in the wrong room during this heat wave weekend. Manager was not available I called three days straight she never called me back. One day I called and she was finally available I spoke to her , she said she was going to refund my money and never received it! I would never recommend just Hotel for any friends or family that go out there all the time.
Okay 5.0
Cons: Don't go here if you don't want to be overcharged for "incidentals". I stayed one night and drank the bottle of water and apparently this was enough to not return the $100 incidental charge. I talked to an employee 2 days later who said that she would email me about, which I never received. 3 days later I contacted "customer service" online. 5 days later have never heard from anyone. Decent rooms but apparently WAY too expensive. And apparently booking.com says I'm in Canada NOT California 😡
Excellent 8.2
Pros: The rooms were modern and clean, the beds very comfortable, Illy coffee pod machine in room for espresso or coffee, fridge and flat screen TV. It is walking distance to The Naked Pig restaurant which is hands down the best breakfast place in town but very expensive. If you like cheap breakfast it is right next door to Adel’s Restaurant which serves breakfast, lunch and dinner.
Cons: The rooms are a bit noisy from the cars on the street, this location seems like they upgraded a Super 8 or like hotel. Don’t let that scare you away. It is nice in the rooms and a deal for this town. There is an ice machine that looks like it was broken and left in the parking lot. Adding a box around it would change that appearance.
Excellent 9.4
Pros: Excellent location to walk to downtown. Very comfortable. Only complaint was that the Wifi is slow.
Cons: Wifi is slow.
Excellent 9.7
Pros: Comfy beds. Clean property. Renovated.
Cons: Rain showers are gimmicky. I would prefer a standard shower head with strong water pressure.
Okay 5.4
Pros: Shower was nice
Cons: Floor, Walls, and Counters were filthy
Good 7.7
Pros: Beds were nice, room size was good.
Cons: The showers are horrible! Comes straight down from ceiling very high up with no water pressure and no door to close so water goes all over the bathroom!
Excellent 8.2
Pros: Good location. Some nice touches,
Cons: Noisy on the second floor, lots of traffic noise.
Good 6.0
Pros: The rooms were very nice and modern....... That's about all I can say good.
Cons: The wall were thin and you could hear everything. We stayed for 2 days and didn't get much sleep. It's not in the best part of town and there were a lot of kids using the place to party. 1 person working at a time so they are usually very busy and its impossible to get anything u need. The last night there the cops showed up because an employees went into a room and stole money and it was on camera so the employee was arrested. Although we put the "please clean" hanger on the door they never services our room while we were gone during the day.
Good 6.8
Pros: The two ladies I spoke with when I arrived were very nice and helpful. the room was clean and the bed was super comfortable. Everything looked nice and completely serviceable for me needs of just being there one night.
Cons: There were just details (some small and some not so small) that weren't right. No toilet paper in a bathroom is inexcusable. A sink that doesn't drain, AT ALL, is annoying. The bedside clock not being updated from a recent daylight savings change. All of those aren't deal breakers, but they need to be taken care of.
Hotel Azura - Santa Rosa
Rated no. 5
7.8
Good 7.8
Based on 265 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.2
Facilities
7.8
Food
6.5
Location
8.4
Overall 7.7 Good
Based on 157 reviews
Cleanliness
8.4
Comfort
8.2
Facilities
7.8
Food
6.5
Location
8.4
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.4
Comfort
8.4
Location
8.4
Services
7.9
Staff
8.7
Cleanliness
8.5
Comfort
7.5
Facilities
8.5
Location
8.0
Overall
8.0
Cleanliness
8.1
Comfort
7.9
Location
8.3
Services
7.5
Staff
7.9
Cleanliness
8.2
Comfort
8.1
Facilities
6.0
Location
8.3
Overall
6.0
Cleanliness
8.9
Comfort
8.6
Facilities
7.2
Food
6.5
Location
8.5
Cleanliness
8.2
Comfort
7.8
Location
8.1
Services
6.8
Staff
7.2

Okay 4.0
Cons: Bathroom had strong smell of mold. Lots of noise from outside wall. Neighbor business crashing around out there.
Good 7.0
Pros: it was very clean and comfortable and a good location in that it was close to the highway
Cons: the receptionist asked us to come into the office to complete the booking but was not wearing a mask. very uncomfortable fir those who do. would rather have done the transaction through the window. would be more comfortable if receptionist is not going to wear a mask to provide that option. also the police were on the property the next am. Kind of concerning.
Excellent 10.0
Pros: Location
Excellent 8.0
Pros: Staff/owners very pleasant. The room was nice and clean. Appears to have recent updates. Very nice step in shower. Vanity mirror was great! Regular maid service was very nice. This is something that is not always available since pandemic started.
Cons: The bed was very hard and uncomfortable. The pillows were also super firm and not comfortable. Very low water pressure in the shower.
Excellent 8.0
Pros: Very clean. Bed was comfortable. Older motel upgraded with new paint, bathroom remodel, laminate flooring.
Cons: Our only complaint is the ceiling mounted LED lights over the bed area are much too bright for the small space.
Excellent 10.0
Pros: very clean
Cons: nothing
Poor 1.0
Pros: The room was somewhat clean.
Cons: The beds were the worst I’ve ever attempted to sleep on, it wasn’t just my room either. We had a sports tournament and a couple different families stayed here, the beds were so bad everyone was hurting and complaining all day. It was horrible. There were cars racing up and down Mendocino Ave all night. It was not worth almost $200 a night. I will never go back. And we will be in town every weekend for the next 6 weeks so unfortunate that the beds are so old the springs pop every time you move.
Good 7.0
Pros: The location is ideal, being on one of the main streets in Santa Rosa and very close to restaurants and stores.
Cons: The electrical outlet at the bathroom sink counter was completely out, both plugs weren¿t working, even after pushing in the reset button multiple times.
Good 6.0
doesn’t feel that the staff is interested in customers
Excellent 10.0
Pros: Very accommodating. Staff is nice and helpful.
Good 6.5
Pros: The hotel was very clean inside and out. There were also not many guests at the time of stay, so it was quiet which is always a plus. They served coffee and small breakfast in the morning.
Cons: The owners of the hotel were very paranoid and a little extreme. When I checked in the owner mentioned to not smoke in the room, which is obvious unless you paid for a smoking room. He then noticed that my boyfriend was smoking outside and reminded me to tell my boyfriend not to smoke in the room. I'm like dude, I'm 30 years old I understand. He then went on to say he wanted to hold a $100 deposit. That's when I got upset because no where on the site did it say that. He then said ok I will not, and only charged me $1. The next day I had things to attend to, so my boyfriend stayed in the hotel until checkout time at 11 am. Room service came at around 9:30am while he was still sleeping and just barged in. For one this is way before check out time and second, KNOCK! 11 am rolled around and I was a bit late to picking him up and the manager called and asked why he wasn't gone, he went to say she is running a bit late it will be another 10 mins. They called 5 mins later asking, then another 5 mins. I thought the hotel wasn't bad if you were paying $65-$70 a night and we paid $90. The owners were a bit ridiculous especially since they didn't have a lot of business in the first place. Overall not a bad stay though.
Excellent 9.4
Pros: Simple but covered everything I needed
Cons: Breakfast was late one day.
Excellent 8.0
Pros: Clean and simple room for a good price.
North Bay Inn Santa Rosa - Santa Rosa
Rated no. 6
7.7
Good 7.7
Based on 157 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.0
Facilities
7.0
Location
8.0
Overall
7.6
Overall 7.6 Good
Based on 484 reviews
Cleanliness
8.1
Comfort
8.0
Facilities
7.0
Location
8.0
Overall
7.6
Cleanliness
6.0
Comfort
5.0
Facilities
7.0
Location
6.0
Overall
6.6
Cleanliness
5.3
Comfort
5.3
Facilities
4.6
Location
8.0
Overall
6.0
Cleanliness
7.4
Comfort
7.5
Location
7.7
Services
7.2
Staff
8.5
Cleanliness
8.5
Comfort
8.0
Facilities
8.0
Location
7.5
Overall
8.6
Cleanliness
9.3
Comfort
8.6
Facilities
8.0
Location
9.3
Overall
9.0
Cleanliness
8.5
Comfort
8.4
Location
8.1
Services
8.0
Staff
8.8
Cleanliness
7.9
Comfort
7.6
Location
8.1
Services
7.4
Staff
8.1
Cleanliness
8.5
Comfort
8.5
Facilities
8.0
Location
8.2
Overall
8.0
Cleanliness
8.1
Comfort
8.0
Location
8.2
Services
7.9
Staff
8.3

Excellent 10.0
Pros: Located near the freeway, our room was super quiet. Everything was clean, in perfect working order and just beautiful! Breakfast was the big surprise with Vegan and Gluten-Free options (unheard of in other hotels). The manager was a gem
Cons: We can only think of one thing that we did not like so much about this charming hotel: Their tap water was too heavily chlorinated for our taste.
Excellent 10.0
Pros: The maids were so so sweet!!
Cons: I wish there was a hot tub
Excellent 8.0
Pros: The staff was really nice and the room was really nice and I liked that it was kinda outdoorish
Cons: The noise was annoying because during the day it sounded like people were walking on the roof( I was on top floor) and I wasn’t sure if it was because I was right next to housekeeping but it was also soo noisy at night. Also my room had a HUGE ant infestation. I would bring food into the room and within an hour it was covered in ants
Mediocre 3.0
Pros: Location
Cons: Old building, uncomfortable bed, stairs.
Excellent 9.0
Pros: The staff person (sorry can't remember her name. I think it was maybe hotel employee) was so nice. She was friendly, knowledgeable. She really made the whole thing a hassle-free experience.
Cons: no sink in the toilet/shower room
Excellent 10.0
Pros: Clean and comfortable! Great staff great breakfast and very dog friendly! We really enjoyed our stay.
Excellent 8.0
Pros: Ok breakfast
Excellent 10.0
Pros: honest people
Excellent 8.0
Pros: If I had to find something it would of been the lack of towels by pool.
Cons: Upon realizing there wasn't any towels by the pool area; the desk manager, promptly brought clean towels out. We where the only guest in the area and the pool was about to close. the employee whom was attending to an unrelated matter noticed us swimming and promptly brought us clean dry towels. Thanks for that. Breakfast was well presented and fresh.
Excellent 10.0
Pros: The room was amazing just the bed was the only down fall to stiff with a softer bed it would have bein perfect
Excellent 8.0
Pros: The pool the patio end the workout facility
Cons: The breakfast place started at 6:30 instead of 6
Excellent 8.0
Pros: Room was clean, had a nice patio area to sit and drink coffee in the morning . The added shampoo, conditioner and body soap built in dispenser was an added bonus.
Cons: No hand soap in the bathroom. I would have to take body soap from shower to wash hands after using the restroom.
Excellent 8.0
Pros: staff was very helpful and had a good breakfast
Excellent 8.0
Pros: Location
Cons: Front desk help varied a lot Some were very helpful..others not
Excellent 8.0
Pros: There was a good sized pool that was not busy. In addition, the free breakfast was excellent.
Cons: They need to get free weights in the fitness room. It was under stocked with one machine to do any resistance training and 3 cardio machines.
Excellent 8.0
This hotel was great with a good breakfast.
Excellent 10.0
Pros: Front desk person was very helpful and accomodating.
Cons: Furniture and upholstery seemed old and outdated.
Mediocre 3.0
Pros: Leaving the room.
Cons: Checked into a non smoking (reeked of smoke and had a cigarette burn on the top sheet). A cleaner never showed up the second day, I was told I had to specifically request that. They did send a man with some sheets after I spoke to the front desk.
Mediocre 3.0
Pros: I liked that the room had a little porch.
Cons: The tub didn't drain well, Hard to even turn the faucet on. My mother physically couldn't, it was that hard.The sheets were stained.The back sliding door latch plate was very lose so the door was not secure. The worst room I've ever stayed in.
Okay 5.0
Pros: Basically clean. Staff were polite and efficient
Cons: Disappointing. Pool access was limited. Not bad but I expected something nicer.
Excellent 8.0
Pros: Easy freeway access and the patio on the courtyard was an extra plus
Excellent 10.0
Pros: Hotel is really clean. Staff were super friendly. Love the hot coffee they offer you. And they have keurigs in the room. Bathroom light is sensored, turns on when you walk in.
Cons: No complaints
Mediocre 2.0
Pros: Location
Cons: Response time with room issue
Good 7.0
Pros: The friendly manager when I arrived.
Cons: Smelling cigarette smoke in the lobby when I dropped off my breakfast order form.
Okay 5.0
Pros: It was big, and location
Cons: It was not clean the jacuzzi had nasty film inside the jets. Eew. Had to switch rooms
Good 6.0
Pros: clean and comfortable once you got inside the room. Very quiet. Good breakfast value!
Cons: I got in at one in the morning and it felt a little scary going to to the back of the hotel facing the parking lot. Then there was paper stuck in the peep hole, which was shady. Elevators broken. In the morning light, it seemed much much nicer and clean.
Mediocre 3.0
Pros: the breakfast was amazing
Cons: This hotel was the dirtiest hotel I have ever experienced. It was not fairly represented in the pictures. Its under construction and my guess is that we got an old room-while still paying a premium price. This is the first time I have been unsatisfied.
Mediocre 2.0
Pros: Room was clean.
Cons: I was put in a handicapped room which I did not ask for and although I was one of the first check-ins of the day, the clerk refused to change me to a regular room. Shower got much of the bathroom floor wet. Room was tiny and AC was inadequate.
Okay 4.0
Pros: Old motel make-over. Poorly done. Very expensive in comparison to other properties in the area. I only stayed one night and moved to another property. My worst motel experience in many years. It is definitely OH a BW Plus property
Good 7.0
Pros: Location
Cons: Nope
Mediocre 2.0
Cons: The rooms smelled.
Poor 1.0
Pros: Hard to say...
Cons: Staff was not trained well. Lobby and rooms are old and feel dirty.
Good 7.0
Pros: Service
Cons: We booked a non smoking room but received a smoking room
Poor 1.0
Pros: Nothing stands out. Did not meet expectations.
Cons: Shower and sink drain were not working properly. Room was not serviced and we had to move rooms. TV was not working in the new room.
Mediocre 2.8
Pros: Breakfast bar had good options.
Cons: Checked into a jacuzzi suite that we couldn’t use—- the faucet didn’t fit, the towels were soaking wet, there was a leak from the ceiling, took the staff 1.25 hours to get us dry towels and they only took 10% off the expensive room we barely got to use.
Okay 5.0
Cons: Hvac not working
Mediocre 2.0
Pros: No
Cons: Horrible smoking room, when we booked a non-smoking room! Got sick afterwards. Had to go to RR at Kaiser:
Good 6.0
Pros: Proximity to Santa Rosa Airport and the exit from the freeway.
Cons: Single-serving coffee in the room. We really hate that. Using those little plastic containers one per cup of coffee is SO WASTEFUL.
Poor 1.0
Cons: Unfriendly customer service. Outdated Trouble with ac unit
Poor 1.0
Pros: The gym
Cons: I got a smoking room and was unable to change it. I have asthma and this stay was very unpleasant.
Excellent 8.5
Pros: We'll go back, very nice accommodations. Enjoyed the pool area.
Cons: Room was tight. Too many furnishings.
Poor 1.0
Pros: Nothing
Cons: Rude staff
Good 6.0
Pros: Room was away from freeway so it was quiet.
Cons: Linens look old and had stains. Tile needs upgrading; looks out of date.
Mediocre 3.1
Pros: Only the breakfast was decent.
Cons: There was a condom wrapper in our room, they booked us in a smoking room and couldn't switch us, the a/c was crazy loud, and there are homeless people and abandoned shopping carts all around.
Okay 5.0
Pros: The hotel included what it stated. The room was quite and dark.
Cons: The breakfast was pretty bad. I would rather it just be continental. The bathroom seemed a little dirty, there was no shower gel/ shampoo in the dispenser. The sprinkles outside were on for about 8 hour which flooded the parking lot and our front door.
Good 7.0
Pros: Location and nice amenities
Cons: The staff was not as friendly and helpful as our earlier Best Western on this trip
Good 7.7
Cons: two problems we had was that a glass table was broken at the pool during the night and no one was going to be able for a couple of days to clean it up, so the pools was closed to the disappointment of my grand kids. Also as we were checking out there was a two dollar per room charge, we had two rooms, added to our bill which had already been paid to Kayak in full before the tri[p.
Excellent 10.0
Pros: Room was nice and clean, and had everything we needed plus a lovely patio to boot! The staff was very nice and friendly. They even allowed us to stay an extra hour. Loved the mini kitchen as well; nice and stocked.
Excellent 10.0
Pros: Very clean, nice air conditioning, our room had a patio near the pool, very pleased with this hotel!
Excellent 8.2
Pros: comfortable rooms good wifi good breakfast I'd stay again for the price I paid
Excellent 8.0
Pros: comfortable beds clean
Cons: hot rooms during day a/c not effecient no receipt overpriced
Excellent 10.0
Pros: Bed, roominess, free breakfast, convenient location
Cons: Nothing
Good 7.0
Pros: Well located for our needs. Clean and comfortable.
Cons: Had to walk around the building every day to get our room key recoded to be able to get into our room. One of the clerks didn't even ask for ID or ask questions. Just did it. Did not make feel very secure. The manager told me, " yeah, it happens. Have a nice day."
Okay 4.0
Pros: Location
Cons: Rude uncommunicative staff. My AC did not work for 2 days and the desk clerks did Not do anything for 2 days and she was rude to me and nasty Because I complained.
Okay 5.0
Cons: I didnt get to stay because of some "HIDDEDN" cost. When I ask to splut the payment I was told I couldnt and when I asked for a manager, they dont have one on the weekends? So I cancelled the reservation.
Best Western PLUS Wine Country Inn & Suites - Santa Rosa
Rated no. 7
7.6
Good 7.6
Based on 484 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.0
Facilities
5.4
Location
8.2
Overall
5.7
Overall 7.5 Good
Based on 221 reviews
Cleanliness
8.1
Comfort
8.0
Facilities
5.4
Location
8.2
Overall
5.7
Cleanliness
6.0
Comfort
2.0
Facilities
2.0
Location
6.0
Overall
2.0
Cleanliness
8.2
Comfort
8.2
Location
7.7
Services
7.3
Staff
9.1
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
10.0
Overall
8.0
Cleanliness
4.6
Comfort
5.3
Facilities
5.3
Location
6.0
Overall
6.0
Cleanliness
8.3
Comfort
8.2
Location
8.4
Services
7.8
Staff
8.6
Cleanliness
8.3
Comfort
8.2
Facilities
4.6
Location
8.4
Overall
4.0
Cleanliness
8.0
Comfort
7.6
Facilities
8.0
Location
7.9
Overall
8.0
Cleanliness
6.7
Comfort
6.3
Location
6.0
Services
6.3
Staff
7.7

Good 7.0
Pros: Checked in early and the front desk woman was very friendly and nice. Very knowledgeable about the surrounding area.
Cons: Floors were filthy, hair left in shower drain from previous guest, mattress hard as a rock. The doors didn’t work well so they had to be slammed.
Okay 5.0
Pros: Good location and low price. It was clean and safe, which was about all we could expect for the price we got.
Cons: Beds aren't very comfortable. Hotel is very basic, but it is clean.
Excellent 8.0
Pros: Location was good, but I didn't know it was as close to the freeway as It Is. The price was really good for being so close to the center of town, compared to the other hotels!
Cons: As soon as you open the door and turn on the light, that specific light was just not appealing. Too bright, not warm.
Excellent 10.0
Pros: The location to several restaurants was a plus
Good 7.0
Pros: The location was a 10-15 minute walk to the town center.
Cons: Walls were thin, so you could hear people talking and snoring in the next rooms. I think the price is high for one person.
Excellent 10.0
Pros: This is a very comfortable place to stay. It was a rainy day and the staff accommodated my request for early check in. They have outdoor pool and Jacuzzi wich is nice. I enjoyed the Jacuzzi.
Cons: Nothing was unpleasant. Great experience.
Excellent 8.0
Pros: Convenience
Cons: I wasn’t aware that there was a similarly priced motel, named L&M, beside it, that offered outdoor seating, barbecue, with tables and pleasant surroundings plus breakfast. I’ll be checking that out next time.
Okay 5.0
Pros: It was a relatively middle of the road motel room. This was all I was looking for on this trip. The staff was very friendly.
Mediocre 2.0
Pros: Free parking is the biggest plus the hotel offers.
Cons: Dirty/moldy freezer in the fridge, dirty pool & hot tub, can¿t check in after 11pm
Good 6.0
Pros: affordability was key...
Cons: The guests were really loud and noisy quite late at night (after 12) Not the problem of the hotel itself!
Excellent 8.0
Pros: Great location. Easy walk to shops, stores, restaurants and easy access to freeway. Clean room.
Cons: Lighting at sinks is not enough for putting on makeup.
Excellent 9.0
Pros: Desk person very nice, felt welcomed. Pool was clean and refreshing, hot tub was nice. Room was clean and updated. Bed was comfortable as well as pillows.
Cons: Had a handicapped person w/us that wished the bathroom had railings.
Okay 5.0
Pros: Newly remodeled main guest rooms with updated decor. It was convenient to have a microwave and a large refrigerator in the room. I appreciated being able to stay for one night as they did not have a 2 night minimum which most hotels have during season.
Cons: The bathroom was old, falling apart, rust showing, different light bulbs in each fixture, baseboard falling off and showing where drywall has been wet or falling apart. The bed was very firm, more than I prefer and no extra pillows.
Okay 4.0
Pros: Location
Cons: Staff, lady whit black hair not friedly. They give us the worsth room
Excellent 8.0
Pros: Quiet. Great location and clean.
Cons: The hot tub had a lot of chemicals in it.
Excellent 8.0
Pros: Two things: 1. The desk NOT facing a mirror. Height and configuration OK for use with a laptop. 2. Wall-mounted dispensers for hand soap, lotion, shampoo, etc. -- convenient and reduces waste.
Cons: The walls are a bit thin (I knew exactly what the guy in the next room was doing). There is also a strange and dangerous step right outside the door which looks looks like an ankle injury waiting to happen.
Mediocre 2.0
Pros: price
Cons: cleanliness, no towels
Good 7.0
Pros: location
Cons: cleanliness
Okay 5.0
Pros: It is very close to the freeway and only a few minutes from downtown.
Cons: Where to begin.. Carpet was dirty with stains and ground in dirt. My feet were filthy within minutes of walking. Had people outside our room until 1:30am talking and partying. Bed hard and pillows were flat and hard. Towels worn and scratchy
Mediocre 2.0
Pros: Pool, hotel location, staff very friendly. Good water pressure.
Cons: Room walls were dirty, furniture broken, referigerator froze everything. You can see light under the door, 2 inch gap?? Very uncomfortable sofa even to sit on! Carpet was stained. I wouldn't walk in the room barefooted.
Good 7.0
Pros: I loved the location. The town was adorable
Cons: Ya we only got 2 towels and we needed 2 more and they said no 2 towels only
Poor 1.0
Cons: Room was not what we reserved. We reserved two beds. Fold out couch was not made up and it fell apart during the night. The deadbolt was missing from door. Staff came out of back room at 10pm in tank top and sweats. She told us pool wasn't heated.
Mediocre 3.0
Pros: Had a small fridge and microwave if needed. Close to freeway. Awesome burger place (HealdBurger) was walking distance.
Cons: Extremely run down, dirty, and not maintained. Holes in walls. Dusty walls and furniture. Bathroom cabinet had no base/shelf inside of it. Spiders and flies in room. Very unpleasant room and should be only a 1 star hotel.
Okay 5.0
Cons: The hot tub wasn't working. It was very cold. Breakfast just start late went to lobby at 6:30 nothing set up. Ants in the rooms and on the towels.
Good 6.0
Pros: Location
Cons: Paper thin walls
Excellent 10.0
Pros: Super clean and nice upscale decor.
Cons: The walls were thin and I could hear my neighbors talking in the morning.
Good 6.0
Pros: Location
Cons: Staff and room
Okay 4.5
Cons: wifi was terrible ,pool was out of order, carpet had way to many stains
Mediocre 3.4
Pros: Location
Cons: The Heater didn't work and they had no extra blankets. It was loud with party people. The breakfasts offered were awful
Okay 5.4
Cons: Mildew on shower curtain; ants and spiders in the bathroom.
Excellent 8.5
Pros: Convenient location, much better price than others in the area, no complaints about the room. Definitely not a luxury hotel but definitely worth what you pay for it.
Excellent 8.6
Pros: The hotel was clean and comfortable. A great deal for the price. The motel's location is within easy walking distance of downtown healdsburg and many tasting rooms.
Cons: Complimentary breakfast was very lackluster.
Fairview Inn And Suites - Healdsburg
Rated no. 8
7.5
Good 7.5
Based on 221 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.2
Facilities
4.2
Location
8.0
Overall
4.7
Overall 7.2 Good
Based on 165 reviews
Cleanliness
8.3
Comfort
8.2
Facilities
4.2
Location
8.0
Overall
4.7
Cleanliness
8.1
Comfort
8.2
Location
8.3
Services
8.1
Staff
8.3
Cleanliness
5.5
Comfort
5.5
Facilities
6.0
Location
6.5
Overall
5.5
Cleanliness
9.0
Comfort
8.7
Location
8.2
Services
8.4
Staff
9.1
Cleanliness
8.2
Comfort
8.0
Facilities
2.0
Location
7.7
Overall
2.0
Cleanliness
8.2
Comfort
8.2
Facilities
2.0
Location
7.8
Overall
3.0
Cleanliness
8.2
Comfort
8.4
Location
8.0
Services
7.9
Staff
8.7

Good 6.0
Pros: Staff was very kind and friendly.
Cons: Rooms was very small, no maid service, I found cheerios from previous guest on the furniture.
Excellent 9.0
Pros: we enjoyed our time in Santa Rosa and the hotel was very nice and perfect for our stay
Excellent 8.0
Pros: Clean Comfortable Shower is nice and good breakfast
Okay 4.0
Pros: 😡The cleanliness , the shower was dirty , the sheets with stains , the pillows covers with yellow stains ,at 2am somebody slamming the doors people yelling very disappointed .
Cons: The service at front desk and the breakfast.
Excellent 10.0
Pros: It was clean.
Cons: The receptionist kept me waiting for 15 minutes at checkout.
Okay 5.0
Pros: Nice staff.
Cons: Pool was closed. Common areas like elevator very dirty
Excellent 8.0
Pros: Ignore the bad reviews that came before June 2021. The hotel has new ownership and was recently remodeled. Very clean, comfortable rooms. Good breakfast.
Excellent 9.0
Pros: Clean
Mediocre 3.2
Under construction, very little hot water, listings not updated it hasn’t even been a Rodeway in for years
Poor 1.0
Pros: Nothing!
Cons: I did not like the fact that you let me book a hotel that wasnt active and after that you gave me the run around. Im not very happy how my trip turned out!
Poor 1.0
Pros: Hotel employee and ugly place only good thing I can say is that it's near the coddington mall
Cons: Theirs nothing liked about this hotel
Poor 1.0
Pros: Nothing.
Cons: The hotel looked like absolute trash and when I called to try and get a refund, the manager hung up on me.
Mediocre 3.0
Pros: Hotel location was great, right off the highway. Easy to get to museum, etc. The continental breakfast was decent.
Cons: We had no internet. The room refrigerator needed defrosting overflowing with ice buildup.Super small bathroom sink located directly right of the door as you enter the room. Little room for toiletries. The carpet was dirty and needed to be replaced.
Mediocre 3.0
Pros: This was definitely not a 3 star hotel.
Good 6.0
Pros: It was clean, staff where friendly and kids loved the pool. Looks like they updated the rooms from pictures ( and are maybe still in process)which was a nice surprise. They also have WiFi now. Some of the posts I read before posted they did not have it.
Cons: Trash can needed in the restroom. There was only a small one in the room. Also the electrical outlet in bathroom was hanging out a little. You can hear traffic but did not really bother us. I think price could have been a litttle cheaper.
Okay 5.0
Pros: The staff is the best part of this hotel. It is an old hotel very close to freeway...which is great, but you can hear the freeway noise.
Cons: There was no free wi-fi at all. That should not be on your list of amenities. It was not worth the $$ I paid at all. The only reason I stayed there is because it was the cheapest room I could find. You guys hiked up $$ for that weekend.
Poor 1.0
Pros: Nothing, there were garbage left over from before. The chairs were filthy with stains, we did not even dare take a shower and the toilet ran and ran Only good thing was clean sheets.
Cons: Everything, stated above. Also, could not get into motel from outside side entrance. Card did not work. Very bad motel. Dirty, rundown and old. Price was way too much. Worst motel room I have stayed in in the US.
Poor 1.0
Pros: The night desk clerk has excellent customer service skills and the housekeeping service is excellent.
Cons: Nothing worked. Toilet had mismatched parts. Electric outlets did not work. Refrigerator sounded like an aquarium. Heater did not work. Room smelled. There was no remote control for TV. Room door locks and exterior locks did not work.
Mediocre 3.0
Pros: It was convenient off the freeway for downtown Santa Rosa.
Cons: The toilet in the bathroom didn't flush. It took overnight for this problem to be corrected by staff. The breakfast area had minimal options. It should not warrant a 3-star rating.
Poor 1.0
Pros: Location and Parking.
Cons: Poor customer service. Outdated. Not clean. Odor. AC unit did not work. No vending machines.
Excellent 9.0
Pros: The staff is quick and really make the checking in process super quick and easy..
Cons: The amount of law enforcement hanging out in the parking lot and harassing anyone leaving or coming....
Good 6.0
Pros: The price
Cons: Outdated needs renovation for their regular price
Poor 1.0
Pros: Took about a half hour to check in. The woman doing the checking in was arguing with a guest then talking to an employee in Spanish until I got mad. I do not know how this motel got this rating. The best thing was leaving
Cons: See above
Poor 1.0
Pros: My room was clean, the only clean part in the whole place.
Cons: It was awful. Staff was rude, required a $200 deposit for "incidentals". Never had a deposit this high before. In a really crappy part of town too.
Mediocre 2.0
Cons: The hotel was in bad shape and needs lots of improvements. Wallpaper was coming off the wall, drain in shower wouldn't drain, sink didn't have a stopper, etc. The breakfast was a joke! A gallon of milk was sitting out on the counter, there were a few pastries and fruit. Nothing we wanted to even touch. The lady working at the desk was not friendly and not helpful!! We were so concerned that we checked the beds for bed bugs, luckily we didn't find any. I would never stay here again nor recommend this hotel to anyone. If I could have cancelled and found a better place to stay I would have.
Excellent 10.0
This hotel is a beautiful stay in a beautiful area. Good location. Very relaxing long weekend getaway. Food also very nice and awesome on the test. Nothing to say everything was a good and I had a good stay.
Mediocre 2.8
Cons: I found dirty underwear in the room, I told the receptions and they did not seem to care. Would not recommend this hotel at all. Oh and lots of traffic noise.
Okay 4.2
Pros: Bed was clean and comfortable. Room was clean.
Cons: Hotel old and in need of update for interior. Breakfast very minimal.
Holiday Inn Express Santa Rosa North, An IHG Hotel - Santa Rosa
Rated no. 9
7.2
Good 7.2
Based on 165 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

Fountaingrove Inn - Santa Rosa
Rated no. 10
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.8
Facilities
8.8
Location
7.6
Overall
7.9
Overall 6.5 Good
Based on 75 reviews
Cleanliness
8.5
Comfort
8.8
Facilities
8.8
Location
7.6
Overall
7.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Location
8.0
Overall
9.0
Staff
8.0
Value for money
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.3
Overall
9.6
Cleanliness
6.0
Location
5.0
Overall
5.0
Staff
7.0
Value for money
2.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.3
Comfort
6.0
Facilities
6.0
Location
6.6
Overall
7.0

Okay 4.0
Not worth the price. Is not as decore as should for the money
Excellent 8.8
The room and beds were comfortable and clean. The outside area is pleasant. Only downside was my daughter stepped in dog poop when playing tag in the grassy area. It needs regular monitoring and pick-up.
Mediocre 3.0
Pros: clean
Cons: our room turned out to be in the pet building. Barking and people taking dogs out all night. I'd never go back
Good 6.4
The Sandman Hotel was clean and well maintained. The staff was friendly. However, homeless people were wandering through the property, and one was begging for money from me. A couple of customers were working on a car in front of their room. We didn't feel safe, and this wasn't going to be a "romantic getaway ", so we left and got a less expensive room farther north, which was much nicer and safer.
Excellent 9.6
Staff was friendly and the place was clean- No issues!
Excellent 9.2
Very clean. Great pool area and bar. Bocce courts amd fire pits. Dog friendly and stylish.
Poor 1.0
Pros: Nothing....
Cons: Nothing like the pictures. Room smelled had to ozium room.
Okay 4.8
The Sandman is most definitely a motel, not a hotel. The lobby has been renovated to make you think you’re checking into a boutique type place, but the rooms are more of what you’d expect at a low end motel. I specifically chose this hotel because I wanted to use the gym which according to the website was open with increased Covid cleaning and had a Peloton. When I arrived, the gym was closed and there was no Peloton in site. There is a significant transient population currently living in the hotel, that is constantly outside smoking, and I did not feel safe.
Mediocre 3.0
Pros: Was close to a couple of nice restaurants
Cons: Unclean Trash never taken out Ants
Good 7.0
Pros: The pool, pool attendant is very nice, some front desk people, room is roomy but air units are noisy. Decor is fresh. Linens are clean. Pets are welcome.Housekeepers are polite.
Cons: On 8/30/20 a woman blocked entrance & exit to hotel. Would have block traffic. There were parking spaces, Asked her to let me pass, she went frightfully berserk & front desk did not care. The woman followed me & was Insanely screaming out of her car.
Okay 4.0
Pros: The location
Cons: I was double charged but when I called they were very nice and said they would take care of it. I haven’t checked to see if I was credited yet.
Excellent 10.0
Pros: The room surpassed my expectations, it was so lovely. The staff in the lobby were so nice and very helpful. I loved the amenities that was provided.
Cons: The housekeeping came in the morning when my husband and I were still sleeping in the room. Each day they came at odd and inconvenient times.
Good 6.0
Pros: The room was spacious.
Cons: I did not like the maid trying the door before 10 am and again before appropriate checkout time just before noon.
Good 6.0
Pros: The unique character and design of the hotel is wonderful. The location is excellent.
Cons: The rooms were not very clean and needed attention. Paint was cracking and peeling on the walls. Bathroom really needed cleaning.
Excellent 8.0
Pros: Funkiness, nice smelling soaps.
Cons: Pool was not clean enough to go in.
Excellent 8.0
Pros: Older motel which has been updated with contemporary room decor. Nice size room with refrigerator and microwave at no additional cost. Bath was a bit dated and air conditioning unit was loud but the charm of the room made up for it.
Cons: Hotel staff was not available when I called the front desk and put on hold for ten minutes. Walked over to the lobby only to stand there for another ten. Probably putting her call on hold and telling me she would be right with me would have been a nice.
Excellent 8.0
Pros: decent room,, nice staff, good to include breakfast.staff handle crisis well.
Cons: It would be better if breakfast can include some hot items.
Mediocre 3.0
Cons: no desk, impossible to catch up paperwork. Not acceptable for business travler
Poor 1.0
Cons: Bathroom dirty floor and tub. No lamps but bulbs sticking out of the walls. Right next to freeway. People are living there! Gross!
Okay 4.0
Pros: it was available
Cons: The "new" decor (ugh), the bed, the lack of drapes (light came right into the room...) I used to stay often with my dog. I'll NEVER stay here again.
Excellent 10.0
Pros: Staff and room are excellent
Okay 4.0
Pros: It was in a convenient location.
Cons: This does not seem like a three-star hotel. The staff was friendly and the bedding was clean, but overall this hotelis more like an old-fashioned motel, with a run-down appearance and furnishings.
Good 6.0
Pros: the location
Cons: no
Excellent 8.0
Pros: The hotel had a gym (with multiple cardio machines and heavy weight), a great pool, coffee all day, and lots of parking. The toiletries were also surprisingly nice. Breakfast was of good quality for the hotel stars and expectations thereof.
Cons: The gym was in desperate need of attention. No water, no fan, seemed to have not been cleaned for a while. Pool house closed very early. I wanted to do dinner then come back to the hotel for a drink but it closed at 8pm! Crazy.
Okay 4.0
Pros: It was clean enough.
Cons: Yes... it felt like a so-so 2 star motel, but was marked as 3 star hotel. Outdoor entries, mediocre breakfast, broken shower rod, stained floor tiles, loud drunks waking us up each of the three nights after midnight.
Good 6.0
Pros: The bed was comfortable, sheets were clean and soft. The shower worked well. The pool looked very nice (Did not get a chance to go in) The TV was a good size.
Cons: The breakfast did not match the 3 star rating of this hotel. Should be a 1.5 star breakfast.
Good 6.0
Pros: Staff was nice
Cons: They were repaving the parking lot, air conditioner was load as were our neighbors.
Okay 5.0
Pros: It was apparent that the hotel has tried to upgrade sink and bed. However the bedroom wall and bathroom wall was left bare cement with irregular lines, the caulk of the bathtub was dried and peeled with calcium buildup. It was very old structure.
Cons: I arrived the hotel at 3:30am, Friday as I paid for Thursday's, the water didn't drain in the tub and the vent was whizzing but not working. I ended up making a work order to the front desk. The breakfast room staff didn't fill the food enough.
Good 7.0
Pros: This hotel was a perfect location to Safari West. We did not even need to get onto the freeway to get to our destination.
Cons: There are a lot of construction employees staying here. They were a little noisy. Leaving at 5am to go to work. Gagging outside their rooms talking rather loud with people yin other rooms. This also caused the breakfast room to be a little crowded.
Excellent 9.0
Pros: clean, well equipped and remodeled room.
Excellent 10.0
Pros: The pool area was really nice.
Cons: The beer was 6.50 for a can. Yeesh.
Poor 1.0
Pros: I did not like anything about this hotel
Cons: When we arrived at our room we realized it was a old, run down, tiny room in between the two sofes of the hotel. The room was terrible - we grabbed our bags and left. I would like a refund.
Mediocre 3.0
Pros: Cleanliness
Cons: This hotel is a renovated motel and does not deserve the star rating assigned.
Good 7.0
Pros: The soap
Poor 1.0
Pros: Not at all. Terrible room
Mediocre 2.0
Cons: way too high a price - but it was a high demand weekend - i won't be staying here again - noisy
Good 7.0
Pros: bed is very good
Cons: hot, motel setup, noisy
Good 6.0
Pros: The bed was comfortable
Cons: This in my opinion was not a 3 star hotel. It was not comparable to to the chain hotels that you showed on your website.
Okay 5.0
Pros: nothing
Cons: everything
Excellent 9.0
Pros: It's clean!
Cons: No.
Excellent 10.0
Pros: The staff
Okay 5.0
Pros: Friendly staff, rooms had a modern feel and had obviously been recently updated.
Cons: Definitely not in the right star classification, and not worth what I paid. It's a similar feel to a Motel 6.
Poor 1.0
Pros: I complained about bed bugs light not working waking me up early by housekeeping I got kicked out they promised a refund and I never received it
Okay 4.0
Pros: Disappointed..2 star at best.Had a red blinking light on the phone, that the front desk told me to read the pamphlet to make stop. Poor quality and very get to. Homeless people wandering around at all hours
Poor 1.0
Pros: It looks the part of a motel and not a 3 star hotel that was advertised.
Cons: In a not good part of the town. The establishment is just buildings and parking lot. No trees, garden. A tiny reception area. No lobby.
Excellent 8.5
Pros: Clean and much cheaper than other hotels in the area. No frills and maybe not the best neighborhood but overall well worth the low price. Staff was efficient and the rooms were decent.
Excellent 10.0
Pros: Rooms were very clean and well appointed. Breakfast was generous for the overall price of the room. Pool area was very spacious
Cons: --
The Sandman - Santa Rosa
Rated no. 11
6.5
Good 6.5
Based on 75 reviews
Details
Reviews

Cleanliness
6.2
Comfort
5.1
Facilities
4.8
Location
6.5
Overall
5.0
Overall 5.7 Okay
Based on 7 reviews
Cleanliness
6.2
Comfort
5.1
Facilities
4.8
Location
6.5
Overall
5.0
Cleanliness
4.6
Comfort
3.3
Facilities
4.0
Location
5.3
Overall
4.6
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
9.0
Comfort
7.0
Facilities
5.0
Location
9.0
Overall
4.0

Mediocre 2.0
Cons: Booked reservation on amona.com on May 5th for a stay on May 20th and they did not have a room for us. Which was pre-paid on May 5th.
Good 7.1
Pros: Brand new mattresses arrived the same day as we did. Motel was freshly painted inside and out. Best shower of our entire trip.
Good 6.2
Pros: The room was okay but very small. Clean. Shower water pressure was better than most. The Direct TV channel selection was better than most basic cable systems. Place was quiet. Starbucks was next door and the freeway southbound ramp was very close by.
Cons: First at the rate I expected better. Santa Rosa due to its proximity to the California wine country is fairly pricey. The room was very small and fairly basic. A Motel 6 would have been I presume as adequate but cheaper. The continental breakfast, I believe was advertised to start at 6:30, I went down on Sunday at 7 and found the office dark. (it was open at 7:45 when leaving). Do not expect much other than vacuum carafe coffee, toast and fruit. At least that is what I viewed from the window as I passed by. In short I expected a little better (not much) than basic lodging and what I got was basic 2 star lodging
Americas Best Value Inn Suites Santa Rosa - Santa Rosa
Rated no. 12
5.7
Okay 5.7
Based on 7 reviews
Details
Reviews

Cleanliness
6.9
Comfort
6.6
Facilities
4.5
Location
6.9
Overall
4.5
Overall 6.3 Good
Based on 377 reviews
Cleanliness
6.9
Comfort
6.6
Facilities
4.5
Location
6.9
Overall
4.5
Cleanliness
4.0
Comfort
2.0
Facilities
3.0
Location
4.0
Overall
3.0
Cleanliness
6.0
Comfort
6.0
Facilities
4.0
Location
6.0
Overall
2.0
Cleanliness
6.3
Comfort
5.7
Location
6.2
Services
5.6
Staff
7.2
Cleanliness
6.0
Comfort
4.0
Facilities
4.0
Location
6.0
Overall
6.0
Cleanliness
5.0
Comfort
4.0
Facilities
5.0
Location
6.0
Overall
4.0
Cleanliness
7.0
Comfort
7.0
Location
6.9
Services
6.4
Staff
7.7
Cleanliness
7.2
Comfort
6.9
Location
7.0
Services
6.5
Staff
8.1
Cleanliness
7.2
Comfort
7.0
Facilities
6.0
Location
7.3
Overall
7.0
Cleanliness
6.8
Comfort
6.9
Location
7.3
Services
6.4
Staff
7.5

Poor 1.0
Pros: nothing
Cons: there was no microwave the room smelled like cigarette smoke very very badly. The window would not close the entire way it was opened a quarter inch all night-( very noisy. this is a no no hotel🙏. I am not a picky person that’s why I stayed there in the first place. The smoke smell was stale and they knew about it because they left the fan on in the bathroom when I entered the room-(. trying to disguise the nasty smell
Good 7.0
Pros: The location of the room was perfect!
Cons: the bed was not comfortable.
Excellent 8.0
Pros: convenience
Cons: the only complaint es the bathetic has cool did our red soda splashed all around the shower
Good 7.0
Pros: Two ice machines, both out of order. Had to get fresh towels myself. Key cards were deactivated.
Cons: Location
Mediocre 2.0
Pros: we were able to sleep after the police and sirens left.
Cons: the smell was bad - someone had smoked in the room previously; the room was shabby; very small; and there were old, rough towels; no coffee service; I was afraid to leave the room, with all of the shady characters hanging around outside of our room and in the parking area. Overall, it was a rip-off for the amount of money that I paid (over $150)!
Mediocre 2.0
Pros: The staff was very nice ! The vending machines had a good variety of things Convenient to get on the freeway
Cons: The drug activity going on in the parking lot all night and the homeless guy talking to himself by the trash can around the corner of our room. Not good for family stays . The fact that it was non smoking but was definitely smoked in . Should have just paid for a more expensive hotel else where as soon as we saw a lady shooting up in some guys car. You do get what you pay for though
Excellent 9.0
Pros: The hotel is cheap and I did not expect much with that rate. The room is a bit small with several furniture crammed. It was clean and the area looks quite nice.
Cons: A homeless lady pushing her cart around the hotel and then she went to take ice. She dropped a lot of ice cubes on the floor that could be useful for other guests like me.
Excellent 10.0
Pros: Great staff
Cons: Not one thing
Excellent 9.0
Pros: The staffs were very helpful. They asked me if I needed extra towels or a shampoo. I got them at the front desk and was informed that hotel do not provide shampoo in the room. Due to covid19 room service is also not provided. But coffee was there next day
Cons: The wifi is slow & needs to be made faster.
Poor 1.0
Pros: The two ladies at the front desk were very polite & understanding.
Cons: This place is a dump. Homeless hanging out in the parking lot. Woman passed out/slumped over in front of a downstairs room. Room smelled like an ashtray. I asked for a refund & checked out as quickly as I checked in. Avoid this place.
Poor 1.0
Pros: Location
Okay 5.0
Pros: Staff
Cons: Rifraf around hotel, tv didn¿t work, very small room, beds smaller than queen, cramped bathroom
Good 6.0
Pros: The staff was kind & helpful
Good 7.0
Pros: Staff were great.
Cons: Room was way too small for someone who needs a walker to get around.
Mediocre 3.0
Pros: Location, easy to book.
Cons: Door not shutting all the way. Let air, fumes in. Asked for assistance and staff unable to attend, due to staffing. Not a nice experience.
Excellent 10.0
Pros: The room was very clean and smelled good as soon as I walked in .
Poor 1.0
Cons: Dirty bed hard as a rock bathroom wall had poop on the wall took 30 mins for the shower water to get even warm not hot. Had to keep fan on high to drowned out the noise.. never staying there again waste off ----
Poor 1.0
Pros: Nothing
Cons: It was very very dirty and the air freshener covering up whatever smells in the room was unbearable
Good 7.0
Pros: The location makes it very convenient not only for Santa Rosa city activities, but also for the coast as well as Sonoma County vineyards.
Cons: The room did not have a hair dryer or iron although both could be requested at the front desk, a bit inconvenient.
Excellent 9.0
Pros: All was great except the smell of chemicals they used in the room was overpowering. I had to leave window open for sometime.
Cons: As mentioned above
Excellent 9.0
Pros: Flexibility
Cons: Charge for crib, no ADA room
Okay 4.2
Pros: nothing
Cons: the price is horribly expensible for a door a two beds very Noisy room too small for four very very very basic, do not spend more than 8 hours
Excellent 10.0
Pros: Everything was good
Cons: Being down stairs you hear everything lol
Excellent 8.0
Pros: Nice comfortable room
Good 7.0
Cons: Price Quality ratio too high
Poor 1.0
Pros: Nothing!!!
Cons: Everything !!!!!
Mediocre 2.0
Cons: Exhausted arrived at 2AM. Room was nasty. Reeking of Marijuana Smoke. Beds were lumpy. Refused to stay Filed for refund.
Good 6.5
Pros: Price was right and I just needed a place to sleep. This kind of hotel works for that quite well. If you're road tripping and just need a place to crash, you already know what to do.
Cons: Internet was not free, and it was very slow. No shampoo. Extremely thin walls (multiple people bad much better time than I did). When checking in, attendant gave me a code for free wifi in exchange for positive review online — not cool.
Okay 4.8
Pros: The room was clean and the location was great.
Cons: Screaming adults after midnight. I smelled weed and saw a broken crack pipe on the ground by my car.
Motel 6 Santa Rosa South Ca - Santa Rosa
Rated no. 13
6.3
Good 6.3
Based on 377 reviews
Details
Reviews

Cleanliness
6.2
Comfort
6.2
Facilities
4.7
Location
6.9
Overall
5.0
Overall 5.6 Okay
Based on 465 reviews
Cleanliness
6.2
Comfort
6.2
Facilities
4.7
Location
6.9
Overall
5.0
Cleanliness
6.0
Comfort
8.0
Facilities
8.0
Location
7.0
Overall
6.0
Cleanliness
5.4
Comfort
5.6
Location
6.6
Services
5.4
Staff
7.0
Cleanliness
4.0
Comfort
2.0
Facilities
2.0
Location
4.0
Overall
2.0
Cleanliness
4.0
Comfort
5.0
Facilities
4.3
Location
5.3
Overall
4.3
Cleanliness
6.0
Comfort
6.1
Location
6.8
Services
5.8
Staff
7.1
Cleanliness
6.6
Comfort
6.7
Location
7.6
Services
6.5
Staff
7.4
Cleanliness
6.7
Comfort
6.4
Facilities
5.2
Location
7.1
Overall
6.0
Cleanliness
6.6
Comfort
6.4
Location
7.1
Services
6.3
Staff
7.4

Poor 1.0
Cons: I walked into a really cold room and turned the heat on first thing. Then I went into the bathroom to find a gross toilet seat. The room wasn't warming up, so I stood on a chair to feel the air coming out of the vent. It wasn't even hot, and the thermostat was set to "warmer" (the hottest option). I went to the office and asked for my money back. The man was totally rude.
Mediocre 3.0
Cons: The heating and air conditioning is quite old for the building they should upgrade and conserve more energy, when I arrived the room was very hot they had to send a service technician to switch to the AC it had been shut off, in the morning I thought setting the thermostat would bring the heat on when it got cold but it did not work. There was no heat, for the money I paid I could have stayed at a Best Western on my commercial driver's license for the same price no microwave no coffee no frigerator Etc. I stayed down because I had a Surgical procedure done and could not drive home. The bed sits on a platform It needs some Velcro on the bottom to keep the mattress from moving all over the place, it suited a purpose for what I was doing.
Good 7.0
Pros: Staff was friendly and quick.
Cons: The room smelled like cigarettes smoke and the blanket was really thin. There was no shampoo or anything beyond a small piece of soap.
Okay 5.0
Cons: no coffee, no hair dryer,
Poor 1.0
Pros: Pet friendly
Cons: The location, staff and the trailer park clientele. I stay here every weekend specifically asked to stay upstairs near the front. I make this request because I travel for work and I check in about 9:00 PM and check out 6 AM and the back of the property and the ground level is like long term rentals. I show up about 9 PM and a slow night clerk is giving me a room right where I specifically asked not to be placed! I tell him “oh no I make a special request to stay near the front upstairs because I need to sleep after driving 12 hours and driving 12 more in the morning.” He reassured me that it was fine. I said “I’ve stayed back there before it’s loud people have dogs chained up outside and trash bags outside their door and music playing and people fixing cars.” He said “oh no there’s nothing like that going on back there.” Tired after driving 12 hours I just wanted to get to my room and of course I pulled to the backside of the hotel and there’s three men drinking beer out of paper bags in front of my door. Fast forward to 2:30 in the morning and here I sit writing a review instead of sleeping like I should be. The people next-door have their TV playing at full volume and it sounds like they are dragging furniture all around the room and in an out to the car for the last hour. I don’t know why the people that should know how this place operates, don’t know what goes on here.
Mediocre 2.0
Pros: got to check in early
Cons: didn’t get anything I requested (quiet low traffic area). I was one of about 1/2 dozen vehicles in the lot and I was stuck I the busiest 1 floor section. no excuse for that. shower head in shower was out of the wall, water still in the tub, seat on toilet was sticky, blinds didn’t shut (so asked for another room). room smelled of cannabis, and the front door didn’t shut properly.
Poor 1.0
Cons: the room was dirty, my girlfriend had cockroach run across her feet while she was using the sink.
Excellent 9.0
Pros: the gentleman that works the front desk, and easy in and out on first floor.
Cons: price is getting high for the amount of nearly homeless looking people that stay there.
Excellent 8.0
Pros: Close to freeway.
Cons: Shower was difficult to use.
Okay 4.4
First of all my reservation was not found by staff before my arrival. Luckily I was able to find rooms available open still here. Once I had what I need which were 2- 2 queen beds side by side. When I opened the first room there were hairs in the bedsheets, the room smelled like smoke and roaches on the wall. I ran out. I opened the second room and that one was better not great so I called the front desk and they gave a different room. That room was ok but it also smelled like smoke I had to air it out before I could sleep there. My night was horrible the people upstairs were so noisy all night long. I believe people live here and not very good looking ones. This is no joke! If you can I would stay away. I never leave a review but this time I just had too.
Good 7.0
Pros: This hotel is my 1/2 way point when driving from San Diego to Oregon. Staff is friendly and efficient.
Cons: No
Poor 1.0
Cons: Run down. First room we where put in smelled like smoke. Moved to another room and the floors were dirty and AC didn't work well at all.
Poor 1.0
Cons: Not clean, questionable activities going on in parking lot etc. just awful.
Okay 4.0
Pros: The front desk staff was the best part. There were a number of issues with the hotel, and the general manager did his best to alleviate our concerns.
Cons: We had a number of problems with the room we had. The hotel staff did the best they could, but we were not satisfied, and would not recommend this hotel. The room smelled of marijuana, and had joints and a container of weed inside. The A/C was also bad
Excellent 10.0
Pros: He gave excellent customer service.
Cons: No
Mediocre 2.0
Pros: The water pressure from the shower head was amazing! Bed was clean.
Cons: No frig, microwave, coffeemaker, soaps/shampoos. The floor was disgustingly dirty.
Good 7.0
Pros: Location
Cons: Was first assigned a dirty smoke-saturated room on 2nd floor. Was re-assigned to acceptable 1st floor room when I complained.
Okay 4.0
Pros: Easy to get to and find.
Cons: No air conditioning (or it didn't work), only a few electrical outlets, no USB recharging points, mediocre beds. Wouldn't recommend.
Mediocre 3.0
Pros: Location to where I needed to go was in close proximity
Cons: Very noisy from outside, rooms next door and above.
Okay 5.0
Cons: The A/C in the room was not working
Good 7.0
Cons: It was dirty
Poor 1.0
Pros: Nothing
Cons: Guests above me yelling, cursing, playing loud music, stomping until 12 midnight when I finally called the front desk to send security. ABSOLUTELY NO HOT WATER IN THE SHOWER. Had to check out at 7:30am to find another place to shower.
Excellent 10.0
Pros: Helpful staff
Cons: No
Excellent 10.0
Pros: Friendly staff
Cons: There were obviously a lot of people parking that werent staying at the hotel and it made it hard to find parking.
Excellent 8.2
Pros: Close to Everything near Santa rosa, right off the 101 highway
Cons: The room needs some TLC and maintenance
Okay 5.0
Cons: No soap tray in shower. ADA bathroom floor graded poorly. Created big puddle in the middle of the bathroom. Two uncushioned chairs for furniture.
Mediocre 2.0
Cons: Charged me an extra night that I didn't stay there. I should have kept my receipt.
Poor 1.0
Pros: Only accomodation available for our dates at affordable (although way too high - High as some 4-star motel/hotels) price.
Cons: Just about everything. Lamps were broken, room smelled of mold & tobacco (a "non-smoking" room). All-night parties right on the walkway and stairs outside our room. Phone had no front-desk number or info. Called w cellph-No answer. Ice very far away.
Poor 1.0
Pros: It was a place to sleep.
Cons: They overcharged us for the room. When I went to the desk, the employee told me there was nothing she could do and that we must have upgraded, which we hadnt. None of the numbers on the bill added up and she couldn't explain why.
Poor 1.0
Pros: Proximity to restaurants and security of the location.
Cons: The beds were uncomfortable. We had no hot water our entire 5 night stay. We were given 2 towels a night. We had to ask for wash clothes every night and we'are only given one as they did not have enough. I would not recommend this motel.
Poor 1.0
Pros: Freshly painted walls
Cons: We were offered drugs and alcohol from our neighbors. Our room had no AC and window screen was broken so we didn''t feel safe having window open and drug dealers next door. The property was extremely littered with beer cans and cigarettes butts.
Good 6.0
Cons: The safety latch was broken and they couldn't fix it. They do not have roll away beds.
Poor 1.0
Pros: The location
Cons: The rooms where dirty and the service was bad. They mixed up our reservations and then said we had none. We finally got in the room but canceled the second day and went to a different hotel.
Poor 1.0
Pros: One of they employees, staff was very rude to me. I will never stay here again as long as she is here!! Very disrespectful.
Cons: See above.
Okay 4.5
Pros: Car alarms were set off periodically throughout my stay and the police were called out once. For what, I have no idea.
Cons: Not a nice part of Santa Rosa
Poor 1.0
Pros: Pretty trees and staff helpful
Cons: Asked for non smoking and both sides of our room there was smoking. Air conditioner did not work or heater. Could not get access to free WIFI. Towel rail broken. Room smelt weird.
Okay 4.0
Pros: It was close to the function I was attending.
Cons: The bed cover was dirty and stained. The AC was left on in the room on arrival on a wet rainy day. Room was frigid. Turned on the heat, and it took several hours to warm up. Heat was very poor. Room also had nothing to recommend places to eat.
Mediocre 3.0
Pros: The best thing about this hotel was that it was nearby stores and places to eat.
Cons: The room was small and dirty. The comforter had cigarette stains and the bathroom was tiny. I didn't feel safe here at all. The ID checking that they supposedly is stupid and unsafe for privacy reasons.
Excellent 10.0
Pros: The location had a good variety of food options and shopping mall nearby! Also deli/liquor mart right around the corner was quick and convenient.
Cons: nothing to complain about.
Excellent 10.0
Pros: If you're just looking for a place to stay and want to save money, but won't settle for a dump, this is your place. It has everything you need and it looks good. They don't have any fancy touches, but they don't look neglected either. This place is well cared for. Not a honeymoon spot, but definitely a nice place to stay for anyone on the road.
Cons: See what I liked. It includes what it's not. I have nothing bad to say about this place.
Okay 4.0
Pros: Price was decent, location close to freeway
Cons: Air conditioning was not working, lamps were not working room was not very clean
Mediocre 2.0
Pros: I didn't like anything.
Cons: Room smelled like smoke, they came to spray the room but it didn't help at all. They offered to switch me to a room without a TV, which I wish I would have done because the TV wouldn't turn on. The light in the sink area wouldn't turn on either. The bed was so uncomfortable that I have really bad shoulder pain still after 2 days. Way over priced for what you get, I would not recommend staying here.
Mediocre 2.5
Pros: Location was ok
Cons: The AC doesn't work on auto so it's on and freeze or off. It also doesn't take moisture out of the air so the bed seemed damp. The people that stay there were shady, the staff wants more info and IDs than a 4 star hotel, the showers are awful, they don't provide shampoo like other hotels, the small towels feel like sand paper, there is no iron and board in the room and if you want to rent one you need to leave your lisence along with $10 and still no board. Sink for the bathroom is in the bedroom, They need guards at night.
Mediocre 2.0
Pros: It was in close proximity of the 4 places I was going to on an overnight trip. All within 1-4 miles of the hotel so in that regard it was very convenient.
Cons: Somehow we were given a smoking room, we were unable to change rooms. I'm a smoker but don't smoke in my home, the room smelled SO BAD I couldn't even stand it. Didn't think I'd be able to sleep because of the smell. Bedspread was covered in burn holes.
Okay 4.0
Pros: Pets are welcome.
Cons: Filthy room - smelled like smoke and the spray they use to try to cover it up. Hair in in the tub and on the sink.
Mediocre 3.0
Pros: Location- the hotel was easy to locate from Hwy 101, near shopping and resturants
Cons: My key card had to be rekeyed for my 2nd day stay, even though I checked in and made reservations for 2 days.
Good 7.4
Pros: The room (except the bathroom) looked essentially brand new, modern, and particularly nice. Black stone counter by sink, bright colors, wood floors...
Cons: Bathroom was a bit of a surprise, given how mice the rest of the room was. Toilet might have been newer, but tub was in very bad shape. Looked like it was refinished many years ago and the paint/fiberglass/coating of some sort was peeling off everywhere, and they put two rubber antislip mats in the bottom to cover as much of this peeling stuff as possible, but it still looked pretty bad. But given how mice the rest of the room is, I can only guess that the place is half renovated and the tub will be going soon!
Okay 4.2
Pros: The second room we tried didn't reek of cigarette smoke.
Cons: No hot water in the morning sucked. It was also really loud.
Motel 6 Santa Rosa North - Santa Rosa
Rated no. 14
5.6
Okay 5.6
Based on 465 reviews
Details
Reviews

Cleanliness
6.1
Comfort
6.3
Facilities
3.0
Location
7.2
Overall
4.4
Overall 5.5 Okay
Based on 262 reviews
Cleanliness
6.1
Comfort
6.3
Facilities
3.0
Location
7.2
Overall
4.4
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
6.0
Overall
4.0
Cleanliness
5.7
Comfort
6.0
Location
6.3
Services
6.1
Staff
6.9
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
6.4
Comfort
6.7
Location
7.9
Overall
4.5
Services
6.0
Cleanliness
6.3
Comfort
7.1
Location
7.1
Services
6.7
Staff
7.9
Cleanliness
6.0
Comfort
6.0
Location
6.9
Overall
5.3
Services
5.5
Cleanliness
5.8
Comfort
5.9
Location
7.1
Services
5.0
Staff
6.4

Good 7.0
Pros: fridge microwave and stove
Cons: the bed to small they said was a king bed to me was a full bed way small
Good 6.0
Cons: The smell of pine sol
Okay 5.0
Pros: good location
Cons: where to begin old outdated but clean no light in bathroom drain not working in tub no visible staff anywhere
Mediocre 2.0
Pros: OUTSIDE PICTURES ARE NICE
Cons: CUSTOMER SERVICE IS TERRIBLE THERE WAS NO STAFF PRESENT TO GREET EARLY OR LATE ARRIVALS HAD TO GET COPORATE INVOLVE JUST TO REGISTER LATE GUEST
Mediocre 3.0
Cons: I travel 6 hours away for home to go to my cousin wedding check in was at 3pm I got there around 2:30pm and no one was there. there was a sign that said “lunch break back @ 4” when they advertise check in at 3 and I had to be late for my cousin wedding horrible service
Excellent 10.0
Pros: Excellant beds!
Cons: At times the smell of cigarettes in the hallways. Obviously from the smoking rooms
Mediocre 3.0
Pros: Bed was reasonably comfortable. Location was good for our needs.
Cons: No coffeemaker in room, breakfast was cereal bars and package oatmeal, no milk, no plain creamer for coffee in the morning. No help cleaning the room when we had an accident, there is no on site housekeeping. No hair dryer. Some lamp bulbs were not working or missing, could not get replaced. Few power outlets in the room, no power strip available, only one lamp with one usb charging port. Totally inadequate. Staff was obviously new and not particularly responsive. Felt it was way overpriced for a short stay.
Excellent 9.6
I stayed at the Extended Stay in Santa Rosa while getting eye surgery next door at Laser Vue. My checkin time was 3 PM, but surgery was at pm. The manager, Adrian, was awesome and was able to get a room ready for me by 1230, enough time to check in early and take a shower before surgery. Very accommodating. Great Staff,
Excellent 10.0
Pros: The kitchen! The nice view! The 24-hr. laundry room!!
Cons: I was disappointed the cc (captions) on TV didn't work even tho the remote did have "cc" and a menu to turn it on... Tried calling the technical support but we were stumped. It was also kind of costly for my budget but overall, it was really good.
Good 6.0
Pros: Friendly staff. Nice rooms. Convenient parking.
Cons: Expensive for a regular room. Noisy guests, upstairs. Could be a little bit cleaner.
Okay 4.0
Pros: The front of propert very clean made u feel like experience would transition inside but I did not smell muggy and of smoke and very run down chair in front on lobby probly still has blood on arm rest.
Cons: Smell room felt old and different sheet for beds in room. Half wipe down would only stay in emergency.
Poor 1.0
Cons: People camping in their cars, smoking pot in parking lot. Worried my car would get broken in to. Seemed like a motel 6 quality for a Hilton price.
Okay 5.0
Pros: Hotel Clerk went above and beyond.
Cons: Bare in rooms. Everything was by request only. Did not have breakfast even with covered d restrictions lifted.
Excellent 10.0
Pros: It was very clean and quiet.
Cons: Nothing.
Okay 4.0
Cons: The room smelled like take out, there was hair in the bathroom and floors, floors were very dirty ( my feet were black on the bottom from walking around for ten minutes), babies crying, dogs barking, people puking.. undesirable and over priced
Okay 5.0
Pros: The outside clean. The bed was comfortable. The shower was decent.
Cons: The room smelled like stale cigarettes.
Good 6.0
The floor was dirty. The iron leaked really bad, when my husband wiped up the water with a wash cloth, it was black. The bathroom smelled a bit like stale smoke. Maybe it just wasn’t fresh. The rug was hard... kind of crusty
Mediocre 3.2
Walls are thin. Don't expect room service to clean your room. Don't forget your ear plugs because you'll need them
Excellent 9.0
Pros: It is as home-like as a hotel can get.
Cons: No.
Mediocre 2.0
Pros: Location and size rooms
Cons: Staff was rude about checking in I booked 2 room's was charged but only given 1 key and when I asked about the 2nd room 2 staff members were rude about it. The bath was filthy and counters tables etc. People in and out arguing all night.
Okay 5.0
Pros: Staff was nice
Cons: Hotel room was visibly dirty
Poor 1.0
Pros: Friendly front desk
Cons: dirty and smelly
Mediocre 2.0
Pros: The location
Cons: The bugs in the bed and How manager was speaking to me
Excellent 8.0
Cons: The hotel overbooked and caused very long delays upon check in, turning away some guests who had already paid and had reservation codes. Even though I was successful, it took over an hour.
Okay 4.0
Pros: Safe location in Santa Rosa California
Cons: - No fire detector, had plastic bag covering it - tape stuck to walls, unclear why there should be tape on walls - Went to get "breakfast" at 8:30 and there was no coffee or pastries left, only remaining breakfast item was plain oatmeal.
Mediocre 3.6
Suggest gut and remodel. Damage, filthy, mold and stains everywhere .
Mediocre 2.0
Disgusting!!! Over priced too. The people were really Trashy too. Staff were okay
Excellent 10.0
Pros: kitchen
Cons: smoking on floors people weren't supposed to smoke on
Mediocre 3.0
Pros: Location and immediate availability.
Cons: No one at desk. Not even plastic cups for water in room. Questionable cleanliness.
Excellent 10.0
Pros: Quiet, room was clean and tidy. Had coffee and muffins in the morning for a quick breakfast.
Excellent 10.0
Pros: Great price and great location with full kitchen possibility.
Cons: Packaged goods with coffee for breakfast. Could add some fruit??
Excellent 10.0
Pros: The hotel was tidy and cozy, and would have been comfortable to stay in for an extended stay, aside from the extremely hard bed!
Good 7.0
Cons: There where no typical amenities. No hair dryer, no ironing board, no functional iron. Very bare minimal restroom and bed.
Mediocre 3.0
Pros: Price.
Cons: This room was disgusting. There was cigarette ashes along the base board and nightstand. It looked as if it was not cleaned in a very long time. The shower curtain was orange with mold growing. And now i have a very disturbing rash.
Excellent 10.0
Pros: The hotel staff is what made my stay amazing. Front desk staff, day shift through evening, housekeeping; every single person I talked to/came in contact with was bright, cheerful, professional, and incredibly accommodating.
Cons: The room was comfortably average, needs a few updates.
Good 6.0
Pros: Okay
Cons: The 2nd day, room didn't clean
Mediocre 3.0
Pros: Location
Cons: Room air too cold. Could not turn down not of. Finally unplugged. Next day could not turn back on after plugging back in. Tv only worked for an hour and only one night.
Poor 1.0
Cons: Smells like cigarettes especially in the room
Excellent 10.0
Pros: Nice room. Great staff.
Cons: I wish there was water and glasses in the room.
Mediocre 3.0
Pros: It's in a good location; easy to get to & close to the freeway.
Cons: It advertises to be a 2.5 star hotel, but there's no way it should be rated above 2; poor cleanliness, odorous throughout the facility, no ice machine or drinking glasses, no coffee machine & far below average breakfast amenities.
Poor 1.0
Pros: staff was helpful for issues i had
Cons: poor upkeep
Okay 4.0
Pros: The ability to make some meals using the partial kitchen. Pet-friendly. Location.
Cons: Needs far more quality assurance. I have noticed a lack of detailed maintenance. I had to find a room up to par within the facility because all room quality isn't consistent. Some rooms have granite while others particleboard. Needs fruit at breakfast.
Okay 5.0
Pros: Price. Not worth anything more than $--- a night though
Cons: Dirty
Mediocre 3.0
Pros: The location was fine, and the layout was good. Price was fairly low.
Cons: The room was in poor disrepair, and it seemed like someone had urinated in the air conditioner so that smell blew into the room all night.
Okay 5.0
Pros: Staff was very pleasant and helpful.
Cons: Breakfast was really not a breakfast! Only muffins in cellophane.
Good 7.0
Cons: Bed sheets/blankets were very thin. The floor was dirty and had not been mopped. There was mold in the shower.
Good 7.0
Pros: Close to where I needed to go
Cons: A little pricey
Good 6.0
Cons: Very good
Okay 4.0
Pros: The staff was friendly and helpful, helping us get coffee and snacks really early and giving us a slightly later checkout to accommodate the uncertainty around a balloon flight we were taking. The room was quiet and comfortable, the air/heat worked well.
Cons: There were no dishes in the kitchen and when we called to ask for some, the staff person claimed no knowledge of these items, even though there is a notice in the room. Cleanliness not great. Moved a chair and yuck underneath.
Mediocre 3.0
Pros: Location convenient to why we were there!
Cons: There was a roach crawling on my son. The front door scanner after hours didn't work causing unnecessary delay if re-enter at night and staff didn't answer the phone.
Poor 1.0
Pros: Nothing
Cons: The pee smell of my room
Good 6.0
Pros: Location and parking
Cons: The tv was old and the walls were thin. I could hear people talking loadly.
Poor 1.0
Pros: Location. When we checked in our room have been given away and the clerk was extremely helpful resolving the issue
Cons: There was dog feces on the walkway entering the hotel for at least 12 hours. Trash in the lobby, trash in hallways. When I checked in my room I've been giving away. When I checked out there was no clerk at the desk and I was unable to get a receipt
Poor 1.0
Pros: The room was large and the staff was nice when asked for extra beddings.
Cons: We asked for nonsmoking room yet the room smells like a designated smoking area. The smell was so strong we felt physically uncomfortable and started coughing. We originally booked for 2 nights but barely made through the first and checked out early.
Poor 1.0
Pros: NOTHING! I TRIED CALLING FRONT DESK BECAUSE OF NOISY NEIGHBORS...AND NO ANSWER! WHAT A MESSY LOOKING BFAST..I DIDN'T EVEN BOTHER
Cons: AFTER 1 HR SOMEONE WAS TRYING TO GET INTO OUR ROOM W/THE CARD THAT JUST CHECKED IN, DRESSER IN ROOM HAD CORNER CHEW OFF/ANIMAL? ROOM SMELLED LIKE MILDEW,ROOM NEXT TO US PARTYING FROM 1215AM-300AM.STAFF BUSY W/HER FAMILY IN LOBBY WILL TRYING TO CHECKOUT.
Okay 5.0
Pros: The Location was good.
Cons: Quite dirty hotel. Not sure if they were short of staff, but lobby, laundry, hallways were fitly. Trash cans outside lobby were full for 2 days.
Okay 4.0
Pros: Location
Cons: The room was dirty and smelly.
Poor 1.0
Pros: Nothing in particular. From check in until check out, the experience was gut wrenching and not pleasant.
Cons: Everything. The check in staff was not available at first. I had to wait 10 minutes to check into my room. The front office was entry with no staff on duty. I was given a used room with trash everywhere. Room changed with no apology.
Poor 1.0
Pros: Hotel was very dirty run down and uncomfortable
Mediocre 2.0
Pros: Very stinky and dirty and not enough parking took me 30 minutes to find parking
Good 7.0
Pros: It was a reasonably quiet locale. The staff was very helpful.
Cons: It was a quiet locale though it had greater likelyhood of hall conversations. There was a bit of wear and tear, generally. They are not doing a good job at maintaining their washing equipment. The greatest challenge are some of the shady visitors there.
Good 6.0
Pros: Price
Cons: Poor breakfast
Good 6.0
Pros: The front desk was very accommodating, I ask for early check in, and for my elderly grandmother room to be next to mind and they made it happen very thankful for that.
Cons: This hotel is very over prices. its fairly clean but is a bit out dated. one of the room I had did have a very strong curry smell might but because you are able to cook in the rooms.
Good 6.0
Pros: That i could cook and the hotel provided pots and pans.
Cons: I did not a appreciate the response to my request for a late check out
Mediocre 3.1
Pros: Front desk staff was accommodating.
Cons: Room was gross. smoking rooms smelled of cigarettes. Stain on the pillow. I didn't even stay. I left and sent to another hotel in the city.
Extended Stay America Suites - Santa Rosa - North - Santa Rosa
Rated no. 15
5.5
Okay 5.5
Based on 262 reviews
Details
Reviews

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