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Hotels near San Francisco Airport

Hotels near San Francisco Airport

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San Francisco (SFO) - San Francisco, CA, United States
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Best hotels near San Francisco Airport

Cleanliness
9.1
Comfort
9.0
Facilities
10.0
Location
8.3
Overall
10.0
Overall 8.7 Excellent
Based on 227 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
10.0
Location
8.3
Overall
10.0
Cleanliness
9.0
Comfort
8.9
Location
8.2
Services
8.9
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
8.3
Location
9.2
Services
8.9
Staff
8.6
Cleanliness
9.6
Comfort
9.5
Location
9.3
Services
9.4
Staff
9.4
Cleanliness
8.8
Comfort
9.0
Facilities
10.0
Location
7.5
Services
8.6
Cleanliness
8.9
Comfort
8.6
Location
8.6
Services
8.2
Staff
8.6

Excellent 9.0
Pros: Great 👍
Cons: The breakfast sandwich
Excellent 8.0
Cons: Refrigerator was very loud. House keeping was rude and came back to room 4 times before check out time.
Excellent 9.0
Pros: It was very clean and quiet
Excellent 10.0
Pros: The comfort and feel of our own condo/townhouse. The fact they allow pets and the amazing sheets/bed.
Excellent 10.0
Pros: Lots of space and amenities
Cons: Long stairs
Excellent 10.0
Pros: The rooms and the kitchen were very clean. We had our children with us and they loved the "apartment" feel.
Excellent 8.0
Pros: Cozy rooms,good continental breakfast but in room 811 where I stayed there was a spider walking on the wall I understand why because of the wildness around the hotel,anyway I took pictures for it.
Cons: Rough location especially at night,other than that everything was fine
Excellent 9.0
Pros: I liked that this space actually had clear separation in room usage with doors, unlike some other suite-style hotels. It helped delineate space and gave me and my toddler a bit of privacy and keep her on her sleep schedule.
Cons: While all the room features were up-to-date, the dish washer looked a bit sad. The walls seemed a bit thin and you could hear people walking throughout the halls and up and down the stairs.
Excellent 10.0
Pros: Proximity to SFO - availability
Mediocre 3.0
Pros: Kitchen
Cons: Confusion with rooms.
Excellent 10.0
Pros: Wow everything. Beautiful room, great breakfast, and close to the BART.
Excellent 10.0
Pros: This hotel is simply amazing. Feels just like home. My room had a kitchen and living room, plus a separate bedroom. Hot breakfast is included and they provide a shuttle to nearby areas. BART Is walking distance or you can even use the shuttle. I will definitely be going back here again!
Sonesta Es Suites San Francisco Airport - San Bruno
Rated no. 1
8.7
Excellent 8.7
Based on 227 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
9.1
Food
10.0
Location
9.0
Overall 8.6 Excellent
Based on 1,267 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
9.1
Food
10.0
Location
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Facilities
9.6
Food
10.0
Location
9.3
Cleanliness
8.8
Comfort
8.8
Location
8.9
Services
8.5
Staff
8.6
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
9.7
Comfort
9.7
Facilities
9.4
Location
9.4
Overall
9.4
Cleanliness
9.0
Comfort
8.7
Location
9.0
Services
8.5
Staff
8.4
Cleanliness
8.9
Comfort
8.8
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
8.7
Comfort
8.7
Facilities
8.0
Location
8.9
Overall
8.6
Cleanliness
8.6
Comfort
8.7
Location
9.1
Services
8.2
Staff
8.2

Okay 5.2
Good 7.0
Pros: No breakfast! Bathroom light was to deam and we had a hard time turning the switch on/off!!! Front desk stuff BERT is excellent help!!! First night we here a man screaming all afternoon and early morning 😞
Excellent 10.0
Pros: This hotel is fantastic. Large, comfortable, clean modern rooms. Extremely comfortable bed with large pillows. Hotel is fantastic!
Cons: There was water leaking from the bottom of my shower into the bathroom floor.
Good 7.0
Cons: Airport shuttle was eliminated and it wasn’t,t mentioned in advance. Otherwise, everything was fine.
Good 6.4
Excellent 10.0
Excellent 10.0
Pros: This place is great. Clean, roomy, feels like a sheraton. Excellent
Cons: Nothing
Excellent 10.0
Pros: Love that I was able to do a reservation late in the day and get checked in right away
Excellent 10.0
Pros: The hotel lobby is immaculate! The employees were more than helpful. The view of of the room was the best with planes landing at sfo. A very relaxing evening. A must stay at this location.
Cons: Only downfall was my and my partners viewpoint. The point of of view was slightly cut off by our neighbors room. Other than that a great stay.
Excellent 8.0
Pros: It was clean, I love this location & have stayed here a few times for business.
Cons: The staff is super militant about masks, even when it’s a mandate & not a law. For those of us who are healthy and value the foundation of being a free American, able to make decisions for ourselves & take responsibility this is not your place to stay, unless you’re willing to mask up & shut up about it. They also demanded my address, which has never been asked & feels scary as someone who doesn’t want to be tracked. They don’t need your address.
Excellent 10.0
Mediocre 3.0
Pros: The manager was totally unwilling to work with me over a $10 shortfall and I was forced to vacate at 4PM. He had a $30 deposit available.
Cons: The management
Excellent 10.0
Pros: Location and cleanliness
Cons: Nothing
Excellent 10.0
Pros: Location in the bay for the price was great. Staff very helpful.
Cons: The bed in our room was terrible. The staff allowed us to change rooms where the bed was very comfortable. Kudos to Raul at the front desk.
Excellent 8.0
Pros: Quite and clean
Cons: Not much accessible vending machines. Prices at vending machines much too unreasonable
Excellent 8.0
Pros: The location and the view.
Cons: I really like this hotel and this is my 2nd time here. But not too happy with this stay. Our room wasn't really clean. There were tissues all over the place and opened coffee packs by the coffee pot.
Excellent 10.0
Pros: Clean quiet and friendly staff
Cons: No
Excellent 10.0
Excellent 10.0
Pros: Raul and the staff were professional, courteous and helpful.,
Excellent 9.0
Pros: Very bad service
Cons: Bathroom were not clean
Excellent 8.0
Excellent 10.0
Pros: Very nice would go bk
Okay 5.0
Pros: Convenience availability and price
Cons: Cleanliness
Poor 1.0
Pros: I've been there at bay landing for a few months now. All through the holidays etc. I loved it at first as it was quiet and there was always plenty of parking for a hotel right on the Bay. I always wondered why this property wasn't packed for the price...
Cons: The staff is very rude, they will give key cards to your room without verifying, charge you for dirty towels going so far as to block access to your Room until it¿s paid, they will leave unsigned notes on your car telling you you can¿t park in an empt
Okay 4.4
Excellent 10.0
Excellent 10.0
Pros: Its quiet, always parking, I love the rooms, its a beautiful hotel. Some of the staff need some customer service retraining but most and especially the Latin gentleman who works the front desk on Saturday mornings are above and beyond the call of
Cons: N/a
Good 7.0
Pros: Location
Cons: Receptionist was very rude ,  she should be fired she greeted me by saying “WHAT” then was mumbling, there was nobody at the front desk so I rang the bell
Poor 1.0
Pros: Nothing
Cons: The lady that was working would not put us in a room that didn’t face the parking lot which faced a very bright light. There were clearly vacant rooms but it seems that they were not trying to be helpful. Quickly said no to everything asked. Mislea
Good 7.0
Pros: Location
Cons: All good
Good 7.0
Pros: Stayed there before so knew what to expect
Cons: Insane covid compliance restrictions
Good 7.0
Pros: Room was nice: clean and spacious. Big TV with tons of channels. Bed was comfy and had lots of pillows. Nice view of the bay.
Cons: No shuttle, fitness center, breakfast. When we arrived, we had to wait for someone to come to the desk. Then we had to wait for them to call their mom for the computer/system password to check us in.
Good 7.7
Pros: Everything was clean and great location.
Cons: On the website it says it has a buffet and a shuttle to pick you up. Which end up not true because of Covid. The other hotels that are by it has their shuttles up and running.
Good 7.0
Pros: Location and free parking
Cons: Bed needs replacing, no screens in windows
Poor 1.0
Pros: The shower
Cons: The staff. Very rude. Not accommodating. Lots of attitude. Lots of lies were told about charges and scam-ish behavior. Will not stay again. Do not recommend.
Good 7.0
Pros: Convenience price
Cons: Found hair strains on the bed
Good 6.0
Pros: Cozy and comfortable clean decent
Cons: The front desk person was dry and uninviting
Poor 1.0
Pros: Location was very near the airport. Bed was super comfortable.
Cons: They completely lied about their amenities. They clearly stated on their listing that they offered a free shuttle from the airport, free continental breakfast, and free gym access. None of these were available in any capacity.
Good 7.0
Pros: The view
Cons: Kinda of dated. Not modern. Could not hook up my fire stick.
Mediocre 2.0
Pros: The location it was right beside the bay
Cons: The hotel was great
Good 6.0
Pros: Nice room and on the bay with a walking path.
Cons: The desk clerk had no customer service skills. She gave us a key and room number to a room already occupied. We unlocked the door to strangers. We were mortified and scared the heck out of the people in the room. The desk clerk didn't even apologize.
Poor 1.0
Pros: Bayside location
Cons: YES:Found 2 strands of hair.asked to Replace linens waited for an hour nobody came only when we go to front desk was told they will move us in another room to make us happy? WOW Their excuse they changed laundry company.Did housekeeping staff changeTO0?
Good 7.0
Pros: Clean and Spacious
Cons: No shower available. A notice about this should be made available. I stayed for one day, were I to stay longer with such conditions I'll probably give a lower review. (This incident also will reflect my recommendation)
Poor 1.0
Pros: Location
Cons: Dreadful sanitation The 1st room they gave me had several patches of human hair, standing water on tub, food on floor!! The manager - Char - acted like it was an annoyance to speak with me, even the I was polite and it took 3 days to get ahold of her.
Poor 1.0
Pros: it was in walking distance to marriott where i checked into
Cons: everything, except for hotel employee
Okay 5.0
Pros: microwave and lighting
Cons: no breakfast, dirty under the bed
Poor 1.0
Cons: When I booked the hotel it said breakfast was included. They are not serving breakfast. I ordered food from a restaurant and ask the front desk for utensils. They only had a basket of plastic spoons. The room smelled old and the hallways were very warm.
Poor 1.0
Pros: Nothing positive about this hotel.
Cons: Please I already made my assessment. The staff are Rude.
Okay 5.0
Pros: Very nice rooms, well appointed with all the necessities.
Cons: The website specifically states the hotel provides a shuttle service to the airport, that is not true. They no longer offer the shuttle service. Also, the website states the hotel provides a complimentary breakfast. That is also no longer true.
Okay 5.0
Pros: The room was nice but having the pandemic going on around the world the hotel was unusually empty. The hallways were dark,creepy, and way too quiet. Good location and nice staf but not having the complimentary breakfast sucked.
Cons: Creepy dark hallways
Poor 1.0
Cons: We booked this hotel a few days in advance and due to the power outage they were overbooked and we did not have a place to stay for the night. We didn't know until 6 pm the day of check in.
Okay 4.0
Cons: Room with 2 double beds not enough for 3 people, trying to get extra rolling bed but the lady at the reception said she can’t help with that and can’t even change the room, and I told her I have my parents with me and they are senior the can
Mediocre 3.0
Pros: Brand new.. Modern style and furniture. Large closet. Clean parking lot& some very welcoming and friendly lady checked me into my room.
Cons: Free breakfast was denied first morning of two night stay. Was told reservation didn't qualify for breakfast even though my itenerary said free breakfast. guy that I first spoke to was giving me accusatory looks when i tried to explain to him
Okay 5.0
Pros: Very close to airport. Decent breakfast!
Cons: Old furniture and decoration. The room smelled very bad, old and musky.
Mediocre 2.0
Pros: Nothing
Cons: Staff, cleanliness & noise. Hotel should be a 2 at best. Where did all the good reviews on the Great breakfast come from? This is standard hotel food with nothing good about it.
Okay 5.0
Pros: Location near the airport was very good. It also has a shuttle which is convenient.
Cons: The decor was dated, rooms did not seem that clean, little hot water, rundown feel. I usually do not pay attention to how the staff are, but Saturday night were bitchy and rude. At most a 2 Star place.
Excellent 8.2
Pros: Breakfast was awesome. Eggs, omelettes, waffles, bacon, oatmeal, fruit and every bread and pastries you can imagine. The place is loud though. Not just the airport being close but zero sound proofing btw rooms. The AC units. Do not work. If you like it hot, this is the place for you ;)
Cons: The air conditioning.
Okay 4.0
Pros: Location, ample free parking and free breakfast buffet, good quiet HVAC.
Cons: Paper-thin walls, you hear everything going on within 20 yards. Hard beds.
Mediocre 2.0
Pros: Location
Cons: Fraud charges on my credit card from this hotel. Mold spots in the bathroom.
Mediocre 3.0
Pros: Location
Cons: With exception of 3 staff the rest were just rude to customers. The ice bucket had many hairs in it. Also case of missing earrings...when we made noise about it they mysteriously reappeared with a note saying sorry I got your earrings by accident
Mediocre 3.0
Pros: Convenience to airport
Cons: With3 exceptions, extremely rude staff, housekeeper stole my earrings and then returned them after our confrontation. No manager followup even though on 3 or 4 occasions we were told someone would get to us after investigating. Ice buckethad hair in it
Okay 5.0
Pros: Nice location and good size of room.
Cons: Staff attitude was not as great as before.
Mediocre 3.0
Pros: Location is convenient. Free parking. Rooms are ok. Clean and quiet.
Cons: It was 2am when check in. We had a long night. Our stuffs got stolen and been to police station before. The lady at the front desk said they got all checked in. After I showed her my confirmation number. She said someone helped us checked in.
Excellent 10.0
Pros: The rooms were nice, spacious and clean. Microwave and fridge. Nice continental breakfast. Nice outside sitting area. Workout room. Friendly staff. Airport runway within view to watch planes takeoff and land. No airport noise inside room.
Cons: For the price there is nothing I didn’t enjoy about this hotel. I’ll be back.
Mediocre 2.0
Pros: Able to watch the planes fly in.
Cons: Everything else was terrible. The sheets were gross. I felt like the ceiling was going to cave in from people stomping above me. My door kept rattling all night. The carpet and floor was nasty. Didn't shower because their shower was filthy.
Mediocre 3.0
Pros: Clean, comfortable, and a nice view of the bay and airport. Fairly quiet with acceptable beds.
Cons: The hotel and room overall were acceptable, but customer service was poor. We did not recieve the reserves king bed. My wife and I had to sleep in separate twin beds. The key card for the room did not work and took 20 minutes to fix Due to poor staff
Excellent 10.0
Okay 5.0
Pros: Free breakfast
Cons: Waited 50’ for van (10pm on Fri), had to take UBER after 55’. Room AC DID NOT WORK. Already unpacked and late at night so slept in a hot room. Would only stay here given a great discount...
Excellent 9.7
Pros: The breakfast was done well... however, they ran out of certain foods quickly, given the amount of guests. Breakfast staff were polite and worked fast to clear used tables for the next guest.
Cons: The internet was very sketchy and did not stay ON... we had to keep re-logging back on within 10 minutes... TV was limited and if you wanted to check the 'guide' for it, you have to turn the TV off, then back on to read the guid as it scrolls the second you turn the TV on... we could not find a button to call it up! I explained to the desk clerk that I forgot my nightgown and asked if I could use a hotel bathrobe... I was told those robes were only for a Bay front view room. I said I'm on the first floor looking at the Bay and the clerks told me that floor doesn't count! I think under my cercumstances, I could have been provided with a robe for the two nights we were there.
Excellent 9.7
Pros: The staff is very friendly and welcoming. We were upgraded from a regular room to a suite with a bay view.
Excellent 9.7
Pros: I could stay at the window or on the patio for hours watching airplanes taking off and landing. It's amazing.
Cons: The quality of bedding sets are kinda of old. But considering the price it is fine.
Bay Landing Hotel - Burlingame
Rated no. 2
8.6
Excellent 8.6
Based on 1,267 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.8
Facilities
10.0
Location
8.5
Overall
9.6
Overall 8.6 Excellent
Based on 406 reviews
Cleanliness
9.0
Comfort
8.8
Facilities
10.0
Location
8.5
Overall
9.6
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
8.9
Location
8.8
Services
8.6
Staff
8.4
Cleanliness
10.0
Comfort
9.2
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
9.0
Location
8.4
Services
8.6
Staff
9.0
Cleanliness
8.8
Comfort
9.0
Location
8.5
Services
8.2
Staff
9.1
Cleanliness
8.8
Comfort
8.5
Facilities
10.0
Location
8.1
Overall
9.5
Cleanliness
8.8
Comfort
8.6
Location
8.2
Services
8.3
Staff
8.6

Excellent 8.0
Pros: Clean, close to airport and comfy beds. Opening window is awesome and staff was friendly
Cons: Thin walls are super thin
Excellent 8.0
Pros: It was clean and quiet.
Cons: There was no breakfast as advertised and the sauna was not functioning.
Good 7.0
Pros: Clean ok place . Would stay there again
Cons: Website booking specified that breakfast was included however was not offered when we checked in . Very disappointing and classified as false advertisement
Excellent 9.0
Pros: Free Airport Shuttle/Taxi
Cons: Breakfast not available at the property due to covid-19. But, website says free breakfast.
Excellent 10.0
Pros: The property very clean and also everything was accessible and if anything was needed it was done in a timely manner. The staff was very friendly and answered any questions that I had and were able to accommodate me. I would definitely come back here. It was very central to shopping centers and freeways and also small and local restaurants/ fast food joints.
Cons: Everything was great!
Excellent 9.0
Pros: No breakfast. I like the coffeemaker. The plates were useful. I used stationery to write a letter. Shower water not quite 'hot' (maybe that's good). It was adequately warm. Carpet in good condition and fancy.Microwave found useful. Forks available from front desk. Lovely view of the town, airport, train and bay.
Cons: Refrigerator should be left on all the time. Lampshade needs glue.
Excellent 10.0
Pros: Been staying with in this Place for sometime. And won’t go to any place., The best place ever.
Cons: NO
Good 6.0
Pros: the facility was nice,
Cons: but what threw me me back in surprise was no HMI, HDTV format? The TV system seem to be piped into an analog system, or something. One of my favorite movies came on.. The Wolf of Wall street. It looked like I had popped in an old VHS tape. The characters were slightly orange. There were 99 channels, of which, 30 or more were fluff, but the channels with better movies, the hotel didn't describe, or have a signal to.
Excellent 10.0
Pros: The staff were very helpful
Cons: It was not in San Francisco like I wanted
Okay 5.0
Pros: Staff very helpful, Clean Room Garage elevator but Garage need Better Lighting.
Cons: "This Hotel is Depressing Well it's too Dark and Scary Hallways looks like a Mortuary. The Room is Dark Furniture and Decor Old Style. The Window is Dangerous with no Bar or Screen it slide all the way open on third floor someone could fall out.
Excellent 10.0
Pros: This hotel is beautiful, quiet, and very clean.
Cons: My first night there, there was a long hair on my pillow when I got ready to go to bed, and a long hair in the bathtub. That was yucky, but I was way too exhausted to address it with the staff. I just convinced myself it blew on there while being cleaned.
Good 7.0
Pros: The decor was great and so was the location.
Cons: The mattresses need to be replaced. We stayed one night and then our flight was cancelled so we got another room. In both rooms the mattresses needed to be replaced, they had deep depressions in the middle. The sinks in both rooms had a very slow drain.
Good 6.0
Pros: The hotel is close to the airport, easy to find, near stores and restaurants. The biggest plus was free parking.
Cons: The place is a bit dated and my sheets had holes in them. Additionally, we were not informed that the spa, pool, and free breakfast were not going to be available. This should’ve been updated on the site
Excellent 8.0
Pros: Front desk lady was extremely nice!! Comfortable beds and clean bathroom
Cons: Tiny TV and no breakfast like stated on every ad I saw for this hotel.
Excellent 10.0
Pros: Cleanliness, friendly, very accommodating
Excellent 9.0
Pros: Room was very clean and bed extremely comfortable.
Excellent 10.0
Pros: The room was clean and comfortable. The remote control for the air conditioning/heating unit made it convenient to change the temperature as needed. The staff were all helpful and friendly. The parking was convenient and with direct access to the elevator
Okay 5.0
Pros: Spacious room
Cons: I paid for 2 nights. My room was not cleaned after the first night. No new towels or latrine refreshed. Horrible experience.
Excellent 10.0
Pros: The room was beautifully decorated. Made use of the refrigerator, coffee with real cups and hairdryer. Because of COVID-19, breakfast was not being served and the spa was closed. Indoor parking was wonderful to have. The staff could not have been nicer.
Excellent 10.0
Pros: large, clean, well appointed room. Free parking in garage.
Okay 4.0
Pros: Rooms are nice, clean and safe.
Cons: The staff were rude. No communication about breakfast hours. And they deactivated my keycard 2 hours before checkout.
Excellent 8.0
Good 6.0
Pros: Bed very comfortable.
Cons: Room smelled musty. Had to leave window open. Too many curtains and drapes around the room...not just on windows. But for closet, wall. Very heavy and I doubt cleaned often.
Okay 5.0
Pros: Hotel was very clean and put together. Staff was nice
Cons: The a.c. did not work properly room was stuffy and hot all night
Good 7.0
Pros: I loves the pool-sauna
Cons: Room was a bit smaller than your average hotel room. A
Okay 5.0
Cons: The hotel is not well sound insulated as compared to other similar ones at the airport. The nice lady at the reception was alone and clearly overwhelmed when I checked in. The breakfast is a joke.
Mediocre 2.0
Pros: The staff was very helpful and friendly.
Cons: the room was very dirty - to the point that if it hadn't been late at night I would have checked out. the floor was filthy and there was so much old sticky dust around the bathroom, nightable, lamps etc.
Excellent 9.4
Pros: Hotel is very charming and the staff were very helpful. The location was also very convenient. It was well maintained, clean and well decorated.
Cons: Our bed was a bit uncomfortable.
Good 6.0
Pros: Towels
Cons: Location and view and the air unit in the room
Good 7.0
Pros: Free parking, great waffles, comfy beds
Poor 1.0
Cons: Used nasty cheap room freshener that I simply could not get rid of. Very u pleasant. The hotel is very over-priced
Excellent 10.0
Pros: Rooms are beautifully furnished with quality furniture and decor. Walking distance to several restaurants. Very good complimentary breakfast. Free underground parking. Friendly and helpful staff.
Cons: Not a thing.
Mediocre 2.0
Pros: Nice location. Ihop next door. Parking free.
Cons: The breakfast was free but not good. The staff was kind but not helpful. The interior is European, but more like a European dungeon. Dark and creepy. TV has a ton of channels but no listing so you have to spend 30 minutes clicking through 200 channels.
Good 7.0
Pros: Good location. We had stayed here 3 years ago and the hotel was very lovely and had a wonderful breakfast. It still has free parking, free internet, nice toiletries. But it used to be a 9 or 10; it's stretching it to give it a 7.
Cons: The hotel has not aged well. Pillow top mattresses uncomfortable now. Breakfast was a bare minimum for a continental breakfast. We were disappointed with the
Excellent 9.1
Pros: Felt like an upscale, classy place, for the price of a run of the mill econo-chain hotel. Clean, well appointed, comfortable, and convenient to the airport. Bonuses were a decent free continental breakfast and 24hr airport shuttle.
Good 7.0
Pros: Comfortable beds. Nice spa room. Good coffee. Nice decor, for the most part, but they need to decide if they want a zen or an Italian theme.
Cons: Called ahead for an accessible room, was told “no problem.” We didn’t get an accessible room. Water shut off w/o notification & absolutely no recourse was offered. Beds, sink too high for kids. Generally over- priced & rated for what it
Okay 5.0
Pros: Location that's really it. My checkout was fine and the front desk lady made sure that my card wouldn't be charged.
Cons: Charged my card even though I told the lady working the front desk that I booked online and paid on line as well. The hotel wasn't worth $--- . But the best part is that I was charged 60 dollars less directly through the hotel.
Okay 5.0
Pros: Close to the airport.
Cons: The room temperature at arrival was about 90 degrees. The air conditioner unit was noisy and smelled musty. Not the greatest experience.
Good 7.0
Pros: Clean, friendly front desk.
Cons: Van service is a contract taxi company, with old and unmaintained cars. Hotel room key didn't work twice and I was told by front desk that only the manager key Ca open the door, so I had to have front desk person open my room door if I wanted to leave.
Poor 1.0
Pros: NOTHING
Cons: Worst service I have ever experienced in my life. Was called a liar by the manager. Promised a refund for the second night we did not stay, two weeks later and still no refund and no response when contacted.
Good 7.0
Pros: The room was very clean and the staff very nice. The only thing may be the location, otherwise it is good for travelers.
Poor 1.0
Pros: poorly managed1
Cons: poorly managed!!
Excellent 10.0
Pros: Very clean, well appointed modern rooms, with 100% Cotten sheets and down comforters. His and her bathrobes. Standard continental breakfast, with bonus Starbucks coffee. Evening has coffee/tea with cookies and complimentary glass of wine. We absolutely loved our stay at this hotel and we definitely will stay again.
Excellent 10.0
Pros: The beds were comfortable, plenty of room and friendly staff. Beautiful and simple room. Great experience.
Excellent 10.0
Pros: I booked this hotel as it was a good price, had great reviews and was convenient enough for a conference at the Moscone Center without paying ridiculous downtown prices. I wasn't disappointed. The staff were all really nice, the room was comfortable, very eclectic design, modern bathrooms, but some very opulent furniture. About a 15 min walk to the BART, 10 min to Caltrain, about 5 min walk to the downtown San Bruno area that has quite a few restaurants and shops. Would definitely stay there again and make time to try the spa!
Cons: I didn't think the breakfast buffet was anything special. but since it was included in the price, can't complain.
Villa Montes Hotel Ascend Hotel Collection - San Bruno
Rated no. 3
8.6
Excellent 8.6
Based on 406 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
7.6
Location
8.7
Overall
7.7
Overall 8.5 Excellent
Based on 1,938 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
7.6
Location
8.7
Overall
7.7
Cleanliness
8.0
Comfort
7.0
Facilities
6.5
Location
8.0
Overall
7.3
Cleanliness
8.8
Comfort
8.4
Facilities
8.4
Location
9.3
Overall
8.4
Cleanliness
8.8
Comfort
8.9
Location
8.7
Services
8.6
Staff
8.7
Cleanliness
6.2
Comfort
6.6
Facilities
5.8
Location
7.6
Overall
6.0
Cleanliness
8.2
Comfort
8.3
Facilities
8.1
Location
8.7
Overall
7.8
Cleanliness
8.8
Comfort
8.9
Location
8.7
Services
8.6
Staff
8.7
Cleanliness
8.7
Comfort
8.7
Facilities
7.0
Location
8.7
Overall
7.5
Cleanliness
8.8
Comfort
8.7
Facilities
8.1
Location
8.6
Overall
8.7
Cleanliness
8.6
Comfort
8.6
Location
8.6
Services
8.4
Staff
8.6

Excellent 10.0
Pros: I loved the Atrium
Cons: There could have been more towels and hygiene
Excellent 8.0
Cons: You can hear the people above your room. They were playing loud music after 10pm
Excellent 9.0
Pros: Restaurant not open.. little cafe very expensive but very accommodating
Cons: Too many steps everywhere I’m physically challenged
Excellent 10.0
Pros: The shuttle to the airport every half hour, 24 hours a day.
Poor 1.0
Pros: Nice bed
Cons: Parking was $36.00 per night for a garage you had to walk to. The quoted price did not include or even mention this fee. Also not mentioned was over $20.00 in local taxes. Further the hotel had nothing but pre-packaged food available . . . Bad experience
Excellent 8.0
Pros: Comfortable beds
Cons: No business center
Excellent 10.0
Excellent 10.0
Excellent 8.4
Excellent 10.0
Pros: The aesthetics and the public area was gorgeous! Staff was also very hospitable.
Cons: There was a brown stain on the bed comforter.
Excellent 10.0
Pros: self service Parking very expensive
Cons: understood virus is on,, but no help or service at all
Excellent 10.0
Cons: Front desk people.
Excellent 10.0
Pros: I loved the pool which was open, empty, and heated! The front desk staff were great! I loved the exercise room and our room was great!
Cons: I had trouble finding it and circled around the airport area looking for it. There is free street parking but the last time I went, the front desk person suggested it might be unsafe. It wasn't and felt the parking is overpriced. Room water was $4 bott
Excellent 10.0
Pros: The view was great, clean, deserving of 4 stars.
Cons: Could use more elevators
Excellent 8.0
Pros: Had shuttle service to airport. Had a very attractive atrium! With a restaurant with tasty food 😋
Cons: Service cart wasn’t working too well.
Excellent 10.0
Pros: Very clean and the gal that checked us in was so nice.
Excellent 10.0
Pros: The warm greeting and the hospitality was so on point !
Cons: I didn’t have any disappointments.
Poor 1.0
Pros: The view from my room
Cons: The website says restaurants were open however they were not. Everything is shut down! inaccurate information on site
Mediocre 2.5
Pros: They charge me for parking 40$ And 50$ deposit for staying there!
Cons: If they don’t charge me extra for parking and Not clean not professional!
Good 6.0
Cons: Carpet in not great condition and some dust in furniture
Poor 1.0
Pros: Staff was friendly
Cons: Price on parking was not expected to pay for parking.
Mediocre 2.0
Pros: Location
Cons: Pollution
Good 6.0
Pros: It was convenient having the restaurant and store on property.
Cons: Could have paid 10 dollars more for a view that was not over looking a rooftop and freeway
Poor 1.0
Pros: The restaurant
Cons: Shuttle driver was very rude & started shouting and yelling at my mother who is 86 yrs old and handicapped and slow moving. He rash started driving the shuttle while we were still on the stair and not seated yet resulting in my mother almost fell.
Good 6.0
Pros: Very nice design. Atrium style rooms was very nice.
Cons: Bathroom was dirty. Not acceptable for a higher end hotel.
Poor 1.0
Cons: Dirty, smelled foul, housekeeping stole items out of my room, and management did nothing about it. I was charged random fees that I now have to call and inquire into. We will never return to this hotel!
Good 7.0
Pros: Comfortable and affordable. Friendly staff..
Cons: No restaurant inside...
Good 7.0
Pros: The breakfast,
Cons: The first room we got was very stuffy because the air conditioning was down. They did however change us to a new room which wasn't as bad.
Poor 1.0
Pros: Clean
Cons: Online they never mention about 35 dollars charge for parking they dont even tell they charge on your card it was night manager
Poor 1.0
Pros: Staff was very friendly and helpful - location was great.
Cons: Room cleanliness was subpar - hair all over the shower - walls, tub, and curtain. Disgusting.
Mediocre 2.0
Pros: The hotel is nice and clean. The room is big and clean.
Cons: Yes, the staff are not friendly at all.. they don’t greet their guests and they don’t even smile. I hope they will change that, they need to show hospitality and be friendly.
Good 7.0
Cons: I was very unhappy about the price for parking Since it was not disclosed before booking it completely negated any savings I received. I never would have chosen a hotel that charge $40 per night for parking.
Okay 5.0
Cons: Was given a handicapped room; so things felt awkward. Would have been nice if I was at least informed before getting to the room. Paid for parking, I forgot to check before I booked.
Mediocre 3.4
Pros: Nothing . The hotel didn't gave breakfast and not even free parking.
Cons: Give breakfast and free parking
Good 6.0
Pros: The room was good, the valet was good, the concierge was good , The location was good.
Cons: The food was not very good
Okay 5.4
Pros: Location
Cons: Food was not great. Put in a connected room next to a family with young kids who were very loud.
Excellent 9.7
Cons: When I checked in the rep that checked me in had lack of customer service. Very dry, not welcoming. But when I checked out the rep that assisted me was outstanding.
Poor 1.0
Pros: Very bad hotel staff
Cons: Worst staff
Excellent 9.7
Pros: Room was clean and spacious. Shower was fresh and clean (no mold or mildew smell like some hotels have). Plenty of pillows, bed was comfortable and wifi signal was reliable.
Mediocre 2.0
Pros: They put me in a wheelchair room. I'm over 6' tall and don't use a wheelchair. The shower flooded the bathroom as there was nothing to contain the water, handrail blocked the toilet flush, makeup mirror was below my hip, couldn't hang clothes in closet
Cons: Planned electricity & web outage not announced to guests. Disrupted work. Lines at reception too long to request room change. Awful stay.
Good 7.0
Cons: Having to pay to park my car
Okay 5.0
Pros: Clean, convenient location
Cons: Extremely loud
Mediocre 3.0
Pros: Nothing at all wasn't a good experience at all would've rather stayed at a cheap motel
Cons: Very stuffy hot an closterphobic because the owner had all windows completely drilled shut so no fresh air an hard to breathe at times. The bathroom fan didn't work and the breakfast buffetfood was horrible. I wish I couldgotten a refund
Poor 1.0
Pros: The location: Close to the airport
Cons: The room seemed very neglected. When I entered the room I first saw the ironing board outside, coins on the floor and the carpet dirty and definitely not vacuumed. I called the front desk and they offered to have it cleaned. What? After occupying the room
Good 6.0
Pros: Proximity to airport, their restaurant.
Cons: The setup is an open atrium in the center of the hotel, open to all floors. At 3:30 in the morning, the maintenance staff (?) had the music cranked up so loud that it woke me from a dead sleep - and I had earplugs in! I had to call down to front desk.
Okay 5.0
Pros: It was nice to see airplanes take off. The room was clean. Staff was nice.
Cons: For the price I would've rented a nicer hotel with nicer swimming pool. I would rate it a 3 star for this specific hotel. We were hoping a bit better for this price plus the cost of parking was outrages.
Okay 5.0
Pros: Location to the airport was great
Cons: My husband left his eye contact solution and by the time he realized it the gift shop was closed and the front desk agent sent us to Walgreens that was closed. Since we didnt have a car the ride was useless. A 4 star hotel should do better
Good 7.0
Pros: Staff and hotel quality were great
Cons: Difficult to determine whether parking was free, and I'm pretty sure they charged me $30 to park the rental overnight, which sucked.
Excellent 9.4
Pros: Very friendly and helpful staff
Cons: Small rooms. Parking and pet fees added an extra $135/night. I wish I got a little more for how expensive this hotel was.
Mediocre 3.0
Pros: Great location, close to the freeway. The bathroom was modern and pleasing. Blackout shade worked well and provided the perfect ambiance for sleeping in. Room was quiet.
Cons: Room was far away from elevators. Furniture had scratches and chips. I expected more from a Hyatt. I did not realize that parking would cost $30 for self-parking when you are not in SF. Could have stayed in SF 4-star cheaper.
Okay 5.0
Pros: Nothing special at all
Cons: Dirty sheets maids were mad to change then they put dirty sheets back on said we don't have any more clean ones . Not even free breakfastt
Good 7.1
Cons: Challenge connecting my reservation details (Membership number) to my stay. Didn't receive my receipt as requested.
Poor 1.0
Pros: Nothing
Cons: Too long way from my room to the elevator Vending machine not working on my floor
Okay 5.0
Cons: outdated. old mattress. hotel needs facelift.
Excellent 10.0
Pros: Comfortable bed , clean ,deluxe shower ,
Cons: Parking structure had issues with room key
Okay 5.0
Pros: easy/ convenient location to SFO.
Cons: the women who did my check in was extremely abrasive and rude.
Okay 5.0
Pros: Location
Cons: Yes, the $100 pet fee which is absolute price gouging. The room was almost the same price. The entry light had to stay on if you wanted to watch TV which was a pain having to have that light on, this can be fixed rather easy.
Excellent 10.0
Pros: The rooms, meeting facilities, customer service
Cons: Nothing
Mediocre 3.0
Pros: the gym
Cons: Bad dust problem in our room. My daughter and I were sneezing all night and we're allergic to dust. This hasn't happened to us before at other hotels. Also, requested quiet room, and they put us above kitchen prep area, which woke us up at 5am
Okay 5.7
Pros: Rooms had beautiful view overlooking the hotel Lobby. Size of the rooms are nice.
Cons: Waited for shuttle over 45 min.. a shuttle from a different Hotel was nice enough to drive us .at 2 am needed maintenance ac was not working .. bathroom was not clean toilet seats for dirty from the last person there.
Okay 4.0
Cons: The fact that Parking each day was $25 and in order for my room to be higher floor was an additional $10 an additional $30 for view . I needed to do my hair and make up and there was no outlet in the room with a mirror next to it
Okay 5.0
Pros: Beautiful, big hotel. Very helpful staff. Nice location close to the airport with a convenient hotel shuttle.
Cons: My hotel room was hot when I arrived after midnight. I turned on the AC but it took over 4 hours to cool down. Pillows on the bed were all soft and flat. No firm pillows. Usually get 2 of each, but not here. I had a very rough night, not a lot of sleep.
Mediocre 3.0
Pros: The overall appearance and luxury of this hotel is great. The gym was my favorite: clean, great machines, great add-on's.
Cons: The service at the bar was awful: slow servers and wrong orders. Our room: there was dust everywhere upon arrival, hair in the shower/bath, and almost nothing we needed in the room was delivered (extra coffee cup, toothbrush).
Excellent 10.0
Pros: The hotel was very clean and the staff was very pleasant and polite. We were staying for one night before having to be at the UCSF children's hospital the next day and we all slept like babies. The beds were extremely comfortable and the linen was very soft overall we had a great stay.
Mediocre 3.0
Pros: The room was clean and bed was large and comfortable.
Cons: The only parking option was expensive. Service was terrible. Staff didn't tell me they were charging me extra. Room service was a half an hour late. Staff were consistently rude.
Good 6.0
Pros: Food at 360 was great. Beds were comfy.
Cons: No microwaves in room. No liquid coffee creamer, just powder.
Excellent 10.0
Pros: Beautiful hotel with strong drinks!
Cons: No nightlife near by.
Okay 4.8
Pros: Location
Cons: The whole place smelled dusty due to the construction-- I booked a 300 dollar room and they said that there was no running water--- moved me into another room with no view but not any cheaper
Okay 5.7
Pros: Location.
Cons: Under much needed renovation. Would have been nice to know at time of booking. Air filter so plugged air wouldn't flow. Toilet wouldn't stop running. Blood on comforter. No coffee maker in room. Not at all what you'd expect from a Hyatt. Staff was great when we told them about issues.
Okay 4.0
Pros: we didnt like much. they didnt include on the web that the hotel is going through massive renovations. pool was closed which we wanted to use so badly during our short vacation. The gym was also out of service. it was very disappointing of an experience.
Good 6.2
Cons: Under construction, noisey
Good 6.5
Pros: Room layout, beds, a lot of outlets, very clean
Cons: HUGE construction project in the middle atrium, hence noise and no restaurant. Bathroom amenities very, very limited - need to ask for basic things like Q-tips and other (yes, they are available - a nice list in the room) but having only soap and shampoo in the room is not sufficient
Okay 4.0
Pros: Location
Cons: Valet and bell hops were friendly and helpful. First check attempt was not successful due to a power outage that only affected the computers. Employee was also rude and really should find a job that does not involve working with people. Attempted to order food to go in the restaurant, after waiting for 25mns while the waiter was watching a football game we gave up and left. Rooms were dated and dingy. Would not recommend as a platinum passport member.
Okay 5.1
Pros: Exceptional customer service.
Cons: Unclean.
Excellent 8.0
Pros: The staff was very accommodating and helpful.
Cons: The shower was not clean and was hard to turn on. Water pressure was very low. Not desirable.
Excellent 8.8
Pros: The bath robes and the gym it's 24hrs
Cons: How the tv worked and the remote sorta sucked. They need to upgrade
Good 7.4
Pros: Location was great! Right near the airport. Very clean rooms and service was excellent! Drivers of the shuttles were the best!
Cons: Very long long walk to the elevators! Not enough staff to check in or out. There was always a long line.
Okay 5.1
Pros: the staff were very friendly and helpful
Cons: very small rooms, little in the way of food options
Excellent 8.8
Pros: Good service and spacious
Cons: Airport bus small and crowded
Good 6.0
Pros: Close to the airport with shuttle service.
Cons: Guests checking in and out at all hours, hallways very noisy.
Mediocre 3.3
Pros: Only brand
Cons: It was very old and extremely overpriced!!!
Hyatt Regency San Francisco Airport - Burlingame
Rated no. 4
8.5
Excellent 8.5
Based on 1,938 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.7
Facilities
7.5
Location
8.3
Overall
8.0
Overall 8.5 Excellent
Based on 1,359 reviews
Cleanliness
8.9
Comfort
8.7
Facilities
7.5
Location
8.3
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
9.5
Cleanliness
8.9
Comfort
8.7
Location
8.4
Services
8.4
Staff
8.7
Cleanliness
7.2
Comfort
7.0
Facilities
6.5
Location
7.2
Overall
7.2
Cleanliness
9.0
Comfort
8.8
Location
8.3
Services
8.4
Staff
8.7
Cleanliness
9.0
Comfort
8.7
Facilities
10.0
Location
8.2
Overall
10.0
Cleanliness
8.7
Comfort
8.5
Facilities
6.0
Location
8.2
Overall
6.0
Cleanliness
8.6
Comfort
8.3
Location
8.2
Services
8.0
Staff
8.2

Excellent 8.0
Pros: It was a very nice place to stay at.
Good 7.0
Pros: Good location-quick ride to airport or rental car Room was very large w a coffee,refrigerator, and microwave. There was plenty of covered garage Vending machine at end of hall was nice 👍 Staff didn’t say much!!!!!!
Cons: Front desk lady at hotel didn’t want give me receipt when checking out but when came downstairs to get Lyft ride she gave me receipt!!!!!!
Mediocre 3.0
Pros: The location
Cons: The staff and I never got my 100$ deposit back
Poor 1.0
Pros: The front desk she was terrible
Good 6.0
Pros: We liked the updated feel and I'm sure in non covid times this place would be great. The front desk was very good about fixing the TV remote and getting us the extra towel. The room and beds were very clean.
Cons: We didn't like the vending machine on the 2nd floor doesn't give change and also doesn't take coins. The prices on the snacks are not updated so you pay about $2 for items that are marked $1.25. No one was at the desk for checkout so we had to leave the key card just on the desk. It was noisy with both people beside us and then people above us at about 10pm. I couldn't call the desk as the phone in the room didn't work. There needs to better signage for people to smoke away from the building.
Excellent 10.0
Pros: I have always enjoyed the Aura Hotel. It is clean, relatively quiet and comfortable. The vending machines are kept stocked, especially important now that there are no longer complimentary breakfasts, etc.
Cons: Coffee maker was broken.
Excellent 8.0
Pros: Clean and modern.
Cons: Breakfast was lacking.
Good 6.0
Pros: Close to airport and restaurants
Cons: Hotel was weird, our rooms were on the second floor and so was the breakfast room. So needless to say at 6am we were woke up to loud talking, slamming, banging, etc... My room was literally right there I could look through my peep hole and see everyone.
Good 7.1
Pros: Beds were comfortable. Location was very good for flight from SFO.
Cons: Construction in adjoining rooms was bothersome but ended by around 6:30 p.m.
Excellent 9.2
Excellent 10.0
Excellent 10.0
Pros: parking was easy
Cons: no
Good 7.6
Excellent 8.0
Pros: Cleanliness
Cons: TV never worked despite 2 calls to the front desk. Finally gave up.
Good 7.0
Pros: Big room. Close to airport.
Cons: Pricey
Excellent 10.0
Pros: Clean, great WiFi. Good price. Staff is friendly. Parking is good and free.
Cons: It was raining and I could hear the rain from the roof gutters. Don't expect a view.
Good 6.0
Pros: Just OK
Cons: Breakfast is not available till 630 in the morning so for any early flights out you can't get a breakfast. Very disappointed.
Excellent 10.0
Pros: Very clean and friendly
Excellent 10.0
Pros: Rooms are very clean,big bathroom and beds are very comfy.
Cons: Nothing
Excellent 8.0
Cons: Early flight, no one at desk to get change for shuttle.
Excellent 8.0
Pros: New decor, recently renovated and clean. Offered parking, wifi and continental breakfast. Location was good.
Good 7.0
Pros: Location - it was quick to get to the airport for my early morning flight out using their shuttle service. The beds and rooms were also pretty clean.
Cons: Staff was not friendly - didn't bother me too much though since I was only staying for 1 night to catch a flight early the next morning.
Excellent 10.0
Pros: Dry clean and close to airport
Excellent 10.0
Pros: Pretty clean, soft beds, nice sized bathroom, breakfast, staff
Cons: the view, the space between the bottom of the hotel room door and the floor, elevator takes forever, and should have eggs (not boiled) maybe scrambled
Good 7.0
Pros: Location, price, over all value
Excellent 10.0
Pros: Price,staff was great,looks great after renovations
Mediocre 2.0
Pros: Don't know they overbooked cancelled reservation have not received refund yet
Cons: Don't know they overbooked cancelled reservation have not received refund yet
Hotel Aura Sfo - San Bruno
Rated no. 5
8.5
Excellent 8.5
Based on 1,359 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.7
Facilities
9.6
Location
8.4
Overall
9.6
Overall 8.5 Excellent
Based on 597 reviews
Cleanliness
8.9
Comfort
8.7
Facilities
9.6
Location
8.4
Overall
9.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
8.9
Comfort
8.7
Location
8.2
Services
8.4
Staff
8.8
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
8.0
Overall
9.0
Cleanliness
8.8
Comfort
8.6
Location
8.3
Services
8.3
Staff
8.8
Cleanliness
8.7
Comfort
8.5
Location
8.2
Services
8.2
Staff
8.4
Cleanliness
9.0
Comfort
8.9
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
9.0
Comfort
8.8
Location
8.6
Services
8.3
Staff
8.7

Excellent 10.0
Pros: Everything!
Cons: Love everything and everyone at this place. Most excellent service!
Excellent 10.0
Pros: Secure easy parking, large comfortable rooms and beds, affordable and clean. Staff is very friendly and good at keeping everything safe and sanitized. It’s very pretty property.
Cons: The blankets are kind of ugly lol but it doesn’t matter. Everything was great.
Excellent 10.0
Pros: Quiet private & secured parking.
Excellent 9.0
Pros: indoor parking was great for us since it was rainning.
Cons: Better pillows, their pillows are too hard
Excellent 10.0
Pros: Everything was great from the staff to the cleanliness of the hotel.
Cons: No
Excellent 8.0
Pros: Good hotel with good safe parking area, concreting it is the bay area.
Excellent 8.0
Pros: cleanliness
Cons: No grocery store or restaurant near the hotel is open after 8:00PM. You need to walk 10-12 mins to reach Subway,restaurant or grocery store.
Excellent 8.0
Pros: The room was so clean and the staff was so wonderful! When I saw it only had a one star rating I was slightly worried, but I was so pleasantly surprised upon arrival. It was definitely much nicer than many other higher star hotels I have stayed at before.
Cons: The continental breakfast was very lack luster. It only had bread, a protein bar and a cinnamon roll.
Excellent 10.0
Pros: The hotel is old but it was clean. The staff was so nice, helpful and just a joy. They give the whole excellent customer experience. Wish I had more time to hang out in the open patio garden area.
Cons: No.
Excellent 9.0
Pros: Free parking in connected garage. Nice outdoor patio. Clean room w/microwave and fridge. Good water pressure & vents in bathroom. Close to airport (no shuttle) & rental car companies. Blocks away from Grand Ave eateries & shops. Near a gas station.
Excellent 9.4
Pros: Rooms are very large and clean. All my needs were met. Breakfast was light but good enough for our needs.
Cons: Smoking area was right in front of our room. There was no lingering smells but it was still unpleasant to be around if you stepped outside while someone was in the middle of a smoke. Maybe move the area to the center of the courtyard instead?
Airport Inn - South San Francisco
Rated no. 6
8.5
Excellent 8.5
Based on 597 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.6
Facilities
8.8
Location
8.9
Overall
8.5
Overall 8.4 Excellent
Based on 596 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
8.8
Location
8.9
Overall
8.5
Cleanliness
9.2
Comfort
9.6
Facilities
9.6
Location
9.6
Overall
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.5
Location
8.9
Services
8.2
Staff
8.5
Cleanliness
9.5
Comfort
9.5
Facilities
9.5
Location
9.5
Overall
10.0
Cleanliness
8.2
Comfort
8.2
Facilities
8.0
Location
7.5
Overall
7.1
Cleanliness
8.8
Comfort
8.8
Location
9.0
Services
8.4
Staff
8.6
Cleanliness
8.6
Comfort
8.5
Facilities
8.0
Location
8.6
Services
8.4
Cleanliness
8.7
Comfort
8.7
Facilities
8.7
Location
8.9
Overall
8.8
Cleanliness
8.7
Comfort
8.4
Location
8.7
Services
8.3
Staff
8.6

Okay 5.0
Cons: Wrong room and didn’t clean my room
Good 7.0
Pros: Clean!!!! So Clean!!!! Friendly, Happy, Welcoming Staff!
Cons: There was only one issue for me. The king bed was hard as a rock! If you are used to that great, if not it wasn’t the most comfortable. I’d stay here again though! It was clean and affordable!
Poor 1.0
Pros: Close proximity to airport.
Cons: There were extremely limited amminities. San Francisco and/or the entire northern California area appears to be dessimated due to the pandemic. Other states have figured out how to provide decent dining and event experiences. It's doubtful we'll return.
Excellent 8.0
Pros: It was close to the airport.
Cons: It was far away from the downtown area and away from anything fun you may have planned to do.
Excellent 10.0
Pros: Clean
Cons: The view but it was Valentine’s Day weekend
Excellent 10.0
Pros: The suite was very comfortable and clean.
Cons: I was looking for a cupboard in the room but there were not any.
Excellent 8.0
Pros: Airport shuttle was great and on time
Excellent 10.0
Pros: The staff were extremely accommodating and great. Took care of me and and my wife and our room was awesome with an incredible view.
Cons: Nothing really negative at all.
Mediocre 3.0
Pros: The closeness and ease of access to SFO and bay setting is peaceful
Cons: I have stayed there in the past and it was very dreary this time during COVID. The interior decor and dim room lighting added to the melancholy
Poor 1.0
Pros: Bathroom door was broken . We were not able to close it . It stuck . Maintenance came but didn’t fix it . We have to use bathroom downstairs. It was bad experience and they charge us $180 for one night ?
Poor 1.0
Pros: view and pillows
Cons: no ventilation no windows plus had to pay parking $30 per day extra
Good 7.0
Pros: Nice room. Very quiet!
Cons: Charges $30 a night for parking and $15 for wi-fi - none of which were noted on website. So what I thought was a reasonable deal was $45 more. The parking lot was on 15% full. I will not go back or recommend
Good 6.4
Okay 5.0
Cons: This is not a 4 star hotel whatsoever. Maybe 3 at best
Okay 5.0
Pros: Room and carpet in room was not clean. The hotel need s to renovate the rooms.
Cons: Carpeting in the rooms was old and dirty
Good 6.0
Pros: Loved watching the planes!
Cons: I realize COVID has forced Restaurants and bars to be closed, but the hotel could have offered something!
Excellent 8.0
Pros: Location to airport
Cons: No
Excellent 10.0
Pros: I needed to be close to the airport and this hotel is just that!
Cons: The only thing that I did not like was the airplane noise.. but I wore ear plugs which took care of that problem.
Excellent 10.0
Pros: Fast shuttle pick up and checking in. Also forgot to request a room with a handicapped toilet and was given one.
Cons: Clean, comfortable beds only improvement when getting the 5 am shuttle back to the airport have a small brown bag breakfast. A granola bar, piece of fruit.
Excellent 9.0
Pros: Location to airport/freeways.
Cons: Parking costs $30 day extra. This should be noted before people choose it.
Excellent 10.0
Pros: Awesome customer service and views.
Excellent 8.0
Pros: Close to airport, and along the water
Excellent 9.0
Pros: We arrived later in the evening and all the staff that helped us were very polite. From the airport shuttle driver to to front desk staff, all of our needs were taken care of first rate.
Good 7.0
Pros: Location
Cons: Comforter is too thin , bed not firm enough
Mediocre 3.0
Pros: Loved that it was close to the airport, and the shuttle was fantastic
Cons: Ended up in a room next to the ice machine, facing a trucking company. It was so incredibly loud all night, we did not get any sleep.
Good 6.0
Pros: Location and front desk staff
Cons: Our room looked out at a part of the hotel which was ugly. Also, they did not allow a very late check out
Excellent 10.0
Pros: Everything!
Good 7.7
Cons: The food service was very overpriced for what you get
Poor 1.0
Pros: Outside view on the way out
Cons: Uncomfortable room, dim lighting, bathroom door open gaps no privacy, hair dryer weak cheap, long check in wait, no snack shop staff, parking fees,
Poor 1.0
Cons: Bed horrible in #7008 No hospitality coffee Unpleasant desk person
Poor 1.0
Pros: Location to airport.
Cons: Clerk overembellished. Room was a closet with a pull out couch bed. Huge real estate convention at hotel in entire lobby. Loud, drunk, rude people. Made a complaint to manager. I was told I would get my money back. It's been 4 days and still waiting.
Okay 5.0
Pros: quiet despite proximity to the airport runway. very close, immediately adjacent to the airport runway and bay. open grounds with a nice walking path fronting the bay, excellent for sitting to watch the planes take off and land.
Cons: food options too expensive. visitor parking is quite expensive, $7/hr in 8/2019.
Okay 4.0
Pros: It was close to the airport and easy to find. The room was clean.
Cons: They put us in a room with two double beds, each of which had a different, uncomfortable mattress. The shower's water pressure was non-existent and there was only a standing shower, no tub (I'd expect a 4 star hotel room to have a tub).
Excellent 9.4
Pros: We had free upgrade to a suite which was nice. Longe food was really good.
Okay 4.0
Pros: The clean part
Cons: The beds... way too small... i asked for one king not two fullls... also the bathroom was way too small..
Excellent 8.8
Pros: Nearby self-serve surface parking lot adjacent to the lobby made it easy to access our vehicle - which saved us time and was very convenenient. We were flying out of SFO the next morning. Staff was friendly. Rooms were in good shape and had recently been redone.
Cons: Not much. Prices in the restaurant were a bit high - but the food was very good.
Excellent 9.1
Pros: Location is good
Cons: I love hotel and New England Lobster Marcket!!
Excellent 10.0
Pros: Location,comfortable bed.
Cons: Airplane noise,exit gate didn't work
Excellent 9.1
Pros: The linens were the most comfortable of any hotel I have ever visited, and I have stayed at some of the world's most luxurious hotels. The TV has a huge screen and a supremely clear picture. 4K?? The location is very close to the rental car return agencies. Very clean. The only drawback was the check in. I asked for a quiet room with a bathtub. The first room I was assigned had soaking wet carpet from a recent shampoo. Instead of bringing me a key to another room I had to go down to the lobby again and wait for what seemed like an eternity for them to assign me a different room. The person at the front desk (Yolanda?) laughed when I explained the reason i had to change rooms. Then they had a lot of difficulty figuring out which rooms on the quiet side of the hotel had bath tubs. Once I got to the room however I was extremely comfortable and the room was super quiet. A/C could use a slight boost.
Excellent 9.7
Pros: The hotel is easy to access and the quality of the rooms is very high. Not far from the city and really close to the airport Great view of the plane landing and taking off without the sound. very friendly staff
Cons: A bit on the high side for the price depending on the day you stay.
Excellent 9.7
Pros: Room furnishings were very nice and modern. Bed very comfortable. Loved the glass shower doors and bathroom amenities. Staff very friendly. Free airport shuttle very convenient. Overall great experience.
Cons: Tried express check-out via telephone and TV menu but neither worked. Had to checkout at front desk but luckily there was no wait. Would prefer express checkout.
Okay 4.2
Cons: Waterproof mattresses and broken fixtures? Can't believe Marriott puts their name behind this place.
Excellent 8.3
Pros: Great Bed experience. I did not.mind being far from San Francisco since we had rented a car.
Cons: There was a used towel in our room when we checked.
Excellent 9.0
Pros: It was very nice, location felt safe. Staff was friendly. Pillows and blanket were goose down, very comfy.
Cons: $25 parking. You run into expensive parking so much in downtown San Francisco that it would have been nice to have lower or none there. The lounge staff, while friendly, seemed to need more staffing. It took a while to be greeted or get our bill. There was no fan in the bathroom so while showering it got very hot fast. They had to add on a hold for an extra $100 on my debit card, just because it was a debit. It's refundable but it has yet to be removed from my bank statement.
Good 7.6
Cons: They could not accommodate my room and needs since booking.com made multiple mistakes in my order. For my inconvinance nothing special was offered or any type of discounts.
Excellent 10.0
Pros: Love the convenience and ease for travelers. The pool- though small for serious workout, hot tub, and work out room is great.
San Francisco Airport Marriott Waterfront - Burlingame
Rated no. 7
8.4
Excellent 8.4
Based on 596 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.4
Facilities
8.1
Location
8.3
Overall
8.6
Overall 8.2 Excellent
Based on 1,277 reviews
Cleanliness
8.6
Comfort
8.4
Facilities
8.1
Location
8.3
Overall
8.6
Cleanliness
8.0
Comfort
7.0
Facilities
7.0
Location
8.0
Overall
8.0
Cleanliness
8.7
Comfort
8.5
Location
8.4
Services
8.1
Staff
8.5
Cleanliness
9.3
Comfort
9.3
Facilities
8.6
Location
8.6
Overall
9.3
Cleanliness
8.7
Comfort
8.5
Location
8.3
Services
8.1
Staff
8.2
Cleanliness
8.6
Comfort
8.3
Facilities
10.0
Location
8.3
Overall
10.0
Cleanliness
8.4
Comfort
8.3
Facilities
8.0
Location
8.1
Overall
8.4
Cleanliness
8.3
Comfort
8.1
Location
8.1
Services
7.5
Staff
8.0

Poor 1.0
Pros: We made our flight at SFO and will never see this property again
Cons: Clean the rooms. Clean the bed linen. Hire staff that cares when problems are reported. The staff at this facility did nothing and did not care.
Excellent 10.0
Pros: Very accommodating on allowing a couple of hours more after checkout time.
Excellent 8.0
Pros: The bed
Cons: Clean and comfortable
Excellent 10.0
Pros: I liked that the room was freshly painted. I liked the DISH satellite TV and 55" inch TV screen. I liked that the bathroom was actually clean and stocked with supplies fresh clean towels. Most importantly. I liked that there wasn't a custodian person rudely knocking at my door early morning on the day off check out even though the "Do Not Disturb " sign tag is posted.
Excellent 10.0
Pros: Customer support and check in ... process
Poor 1.0
Pros: Nothing, smells horrible.
Excellent 8.0
Pros: Convenient location, great special deal price/cost
Cons: Noise level was a bit in the high side. I could hear occupants in the room next door and above my room.
Excellent 10.0
Pros: Very clean, updated, good location and rates for San Fran area. We originally booked it for 1 night and ended up staying 3 nights total. Just couldn't beat the stay for the value.
Cons: No
Good 6.0
Pros: Cleaning and free parking
Cons: the bathroom is occupied the half size of room. The wired interior design
Excellent 10.0
Pros: I liked that hotel was clean and the style was modern not dated.
Cons: The nearest entrance
Excellent 10.0
Pros: Clean, comfortable, fridge, microwave, shuttle to airport, quiet, they let me stay extra time to wait for noon shuttle. Priced right for its level. Edible breakfast buffet for a vegan.
Cons: No negatives.
Excellent 10.0
Pros: Clean and new andsafe parking
Cons: I did not care for the woman at the desk and her lack of patience.
Excellent 9.2
Poor 1.0
Pros: Close to airport
Cons: Too noisy... road road... thin windshield and heard every car that went by
Excellent 10.0
Pros: Very clean room. Excellent and friendly staff.
Cons: Not as near to the BART station as we expected.
Mediocre 3.0
Pros: Location near the airport only!
Cons: Nothing
Excellent 10.0
Pros: The shuttle bus is so convenient, love it!
Good 6.3
Pros: Nothing particularly good or bad about this motel, but not the quality I would expect at this price point compared to Europe or other parts of the world. Bay area is special.
Excellent 10.0
Pros: Close to airport and nice place to stay.
Excellent 9.0
Cons: Guest(s) above were noisy.
Excellent 10.0
Pros: It was very clean and quiet. We had an early flight the morning we left and were able to get to sleep early the night before because the hotel was so quiet.
Cons: No
Good 7.0
Pros: It's location to the airport
Mediocre 2.0
Pros: Roon decor has been updated
Cons: Manager and staff NOT customer focused. Dismissive, uninterested, short of rude, intentionally misleading and only concerned with lip service. There are half dozen other hotels in class near airport that have far superior staff.
Good 6.0
Pros: price
Cons: electricity going off for hours thank got we were not in the elevator
Excellent 10.0
Pros: Very clean with every amenitie for either a business or liesure traveler .
Good 7.7
Pros: No frills, but good clean basic room. Appreciated fridge and microwave and wifi. Staff was very helpful. Free Continental Breakfast had lots of options, including yogurt and hard-boiled eggs for protein.
Good 7.0
Pros: Close to airport.
Cons: Too close to the breakfast room/front desk. Door didn't seal shut so it was noisy. Shuttle took over 30 mins from when we first called. It was 11pm, but hotel said it would take 20-25 minutes. Other hotels had 2 shuttles go by before ours came.
Excellent 9.7
Pros: Clean, friendly, good space, refrigerator, microwave, iron, coffee in room.
Excellent 8.0
Pros: Good parking
Cons: no extra pillows
Good 7.4
Pros: As expected. Clean comfortable bed, tv with lots of channels, easy free shuttle to the airport is great to have.
Excellent 8.0
Pros: Good value for the $$$ if you need to fly in & out of SFO
Cons: Airport shuttle stops at 4 hotels. "Breakfast" was basically a snack.
Good 6.0
Cons: Almost missed flight because alarm clock didn't work. I tested it before I left to make sure it wasn't an error on my part. Backup alarm on phone also didn't go off because the lamp I plugged it into was not plugged in at the outlet and the battery drain
Good 6.0
Pros: Location and free parking
Cons: Bed wasn't comfortable. Sagged on the side nearest the door.
Excellent 8.2
Pros: Fast check in, very friendly staff, clean room, quiet, ample parking.
Cons: Beds weren't very comfortable, they sagged in the middle. Bathroom needed some minor maintenance, rusty door hinges, cracked tiles, and the bottom of the tub was stained.
Excellent 9.7
Pros: Clean and quiet with friendly staff. Easy enough to get into San Francisco, and very close to the airport. One of the best Super 8's that I've stayed at.
Super 8 by Wyndham San Bruno /SF Intl Arpt West - San Bruno
Rated no. 8
8.2
Excellent 8.2
Based on 1,277 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
8.3
Food
8.5
Location
8.7
Overall 8.1 Excellent
Based on 329 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
8.3
Food
8.5
Location
8.7
Cleanliness
5.0
Comfort
6.0
Facilities
5.0
Location
2.0
Overall
2.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Staff
8.0
Cleanliness
8.7
Comfort
8.8
Location
8.8
Services
8.3
Staff
8.6
Cleanliness
9.6
Comfort
9.5
Facilities
8.4
Food
8.5
Location
8.7
Cleanliness
8.9
Comfort
8.7
Location
8.9
Services
8.4
Staff
8.6
Cleanliness
8.5
Comfort
9.0
Location
8.4
Services
8.5
Staff
8.3
Cleanliness
8.8
Comfort
8.7
Facilities
9.6
Location
8.7
Overall
9.5
Cleanliness
8.5
Comfort
8.5
Location
8.4
Services
8.2
Staff
8.6

Poor 1.0
Cons: Management her attitude. Terrible customer service!!!
Okay 5.0
Pros: There was above walking path across the street that I took my son on a walk every day to see the planes and ducks .
Cons: Tv remote buttons wouldn’t work Wasn’t able to hook up ps4 even though when I checked in they said it would be able to hook up to WiFi Bathroom shower head and sink were broken and fridge kept making noise
Excellent 9.0
Pros: The value for my money. I didn't expect there to be a couch and couch pillows in room, but was surprised that was included, which was really comfy. Also, there was a kitchen sink and faucet, which came in handy. The fridge was bigger than across the st. when I stayed at the Marriott, which was really disappointing. The bathroom was a nice size, not small, again like across the street. The interior design was very good and the chair was very cushiony and a great place to study and eat dinner/lunch/breakfast. The only thing that bothered me, was the remote was slow and some of the buttons didn't work. But I figure its just the batteries or other issue. Other than that, was satisfied with the stay at this hotel. And they don't charge for parking, like yet again across the street! Will be back.
Cons: The T.V. remote was slow and some buttons did not work. Also, only one elevator and seems a little slow.
Excellent 9.0
Pros: Very clean and nice staff.
Cons: Breakfast is to go now due COVID-19
Poor 1.0
Pros: No ground transport
Cons: No transport
Good 6.0
Pros: Price
Cons: No van service to and from airport.
Excellent 10.0
Pros: Location was awesome. Cleanliness was apparent. Staff were very friendly.
Cons: No
Mediocre 3.0
Pros: Location to SFO
Cons: This is the dirtiest Hampton Inn I have ever stayed in.
Poor 1.0
Cons: Found and killed a cockroach on restroom door. Gave it to front desk staff. Management ditreated me as if I was not being honest with them as well as falsely claiming to have offered us a different room. No refund given. Won't be back!
Excellent 10.0
Okay 5.0
Pros: No breakfast as advertised
Cons: No breakfast as advertised
Excellent 8.0
Pros: The room itself and staff was perfect and fit my needs.
Cons: There was no shuttle service from the airport to the hotel. The hotel was very noisy with people coming and going throughout the night.
Excellent 10.0
Excellent 10.0
Okay 4.0
Pros: Location, breakfast ratings, style, quiet, price
Cons: At checkin told no bkft re COVID. Nothing on website said this. No price adj for it-they said “bkft is complimentary”. Their solution: 2 apples, orange juice, muffin. No protein. 2nd day they were out. 3rd day let someone else have ours. 1 Des
Excellent 10.0
Pros: It’s very quiet in a nice location no Random people hanging out around the parking lot or in the hotel. Very comfortable rooms and clean
Cons: The vending machines were all sold out of sodas so that was a bad thing because you had to go all the way to a store or a gas station to get refreshments
Excellent 10.0
Pros: Great
Excellent 10.0
Pros: Great location for the airport and quick uber to the city!
Cons: It was great!
Good 7.0
Pros: The staff is very nice and free breakfast
Excellent 10.0
Pros: Quiet even though close to airport, clean, good water pressure in shower, thick towels, good breakfast with hot & cold options, gym, and great location! They even accommodated my request for early check in and late checkout due to our flight times.
Cons: The coffee at breakfast was ehh.
Okay 4.0
Pros: The location is very close to the airport.
Cons: The sink and the tub would not hold water, which is a bit annoying. Did not receive the morning wake up call I requested, almost missed my flight.
Good 7.0
Pros: Best breakfast of a Hampton Inn that I've seen. Pressed juices and hard boiled eggs in shell were nice.
Excellent 9.5
Excellent 8.0
Pros: close to the airport
Cons: noise
Excellent 10.0
Pros: Nice clean hotel, good breakfast choices, our room was next to the elevator entrance but we did not hear any outside noises. Would stay again.
Excellent 8.0
Pros: Hot breakfast and good customer service!
Cons: It was excellent good staff and clean nice location
Mediocre 3.4
Pros: The staff was great
Cons: The A/C unit in my room didn't work for two out three days that I spent there, but we were moved to a different room on the second day!
Good 7.0
Pros: I liked how clean the rooms were and that the hotel was close to the airport.
Cons: I didn't like arriving at the hotel at 12pm, exhausted from a long day and having to wait 30 min while your staff helped a customer buy 6 microwave meals with a $200 bill. We would've appreciated being checked in after waiting so long holding our bags.
Excellent 9.0
Pros: The staffs are friendly. Room is big and comfortable.
Cons: House keeper need clean more carefully and in detail.
Good 7.0
Pros: Reasonably convenient to downtown SF without breaking the bank. Close to SFO airport and lots of nearby restaurants.
Cons: Very impersonal; generic/cookie cutter. Breakfast at chain hotels is uninspired. This one is no different; waffles, cereal, breads, juice, coffee, some fruit. Fresh fruit ran out, easily, an hour early and was not restocked.
Good 7.7
Cons: Would have liked better selections at snack shop......fresh sandwiches, for instance
Okay 4.0
Pros: Close to airport.
Cons: No hot water for showers. Room beat up and worn looking. Breakfast dismal.
Excellent 10.0
Pros: Easy access to the airport, and some restaurants.
Cons: Would be nice if it had a swimming pool like most of the hampton hotels.
Okay 5.0
Cons: Ongoing renovation and construction dust in parking lot. Elevator did not work after day 1, 2nd and 3rd final day without elevator. Disappointing stay overall in addition to possible bed bug bites on my infant while sleeping in their provided crib.
Good 7.0
Pros: good breakfast included in room price, shuttle to and from airport
Cons: on-going construction inside hotel, also lots of street/road construction around hotel area
Okay 4.0
Pros: Hotel is reasonable for cost but in the midst of construction. Not only is construction going on inside but there is lots of road/street construction making it very difficult to get to & from hotel. Wait for shuttle from airport to hotel was lengthy.
Cons: Construction issues, not in a desirable location.
Excellent 10.0
Pros: Quiet, clean and up to date room. Everything I needed. Staff was welcoming and friendly. I had a great nights sleep on a very comfortable bed! I was able to check in and request a priority of a quiet room, and that's what I got. Happy customer.
Excellent 9.4
Pros: Very comfortable - staff was nice and friendly. Breakfast wasn't extravagant, but it was good. Overall a very good experience.
Okay 4.3
Pros: Rooms were clean
Cons: I didn't like the fact that we were dropped off at the wrong location. After being tired from a long flight and the fact that we were on a time frame pissed me off even More. No where at the airport does it say to take the white or black shuttle. Just the hotel name. We even asked someone that worked at the airport and they guided us in the wrong direction. Wasn't the best way to start off our vacation.... The person at the front desk said the only way we could get to the correct Hapton inn was to wait 40 min for the next shuttle to take us back to the airport and get the "white" shuttle. How was I supposed to know what color shuttle to take? No where on any signs nor paper work did it say black or white shuttle. I was not. Going to waist my vacation going bAck and fourth to the Airport. I called the correct city old where the correct HAmpton's inn was And the lady could do nothing for me. And would not accommodate a taxi for the inconvenience we had to go through. I asked to speak to the manager in duty. Guess what? No manager or supervisor on duty either... What kind if business has no one supervising its employees? My husband was so frustrAted and just wanted to get to the right location, we ended up calling a cap and and to pay for a mistake that wasn't ours. Our cab driver even mentioned that we were the second family that day that he had to pick up and drop off at the right location. He said it happens all the time. With a all if the being said. My first time ever of going to San Francisco will probably be my last because that righ there ruined our vacation. Christina
Excellent 8.0
Pros: Very convenient to the airport - and quiet,
Hampton Inn & Suites San Francisco-Burlingame-Airport South - Burlingame
Rated no. 9
8.1
Excellent 8.1
Based on 329 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.3
Facilities
8.8
Location
8.3
Overall
9.3
Overall 8.1 Excellent
Based on 276 reviews
Cleanliness
8.7
Comfort
8.3
Facilities
8.8
Location
8.3
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.6
Comfort
8.4
Location
8.2
Services
8.3
Staff
8.9
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.8
Comfort
8.3
Location
8.4
Services
8.0
Staff
8.6
Cleanliness
9.2
Comfort
8.8
Facilities
8.0
Location
8.1
Services
8.5
Cleanliness
8.6
Comfort
8.2
Facilities
9.5
Location
8.3
Overall
10.0
Cleanliness
8.5
Comfort
8.0
Location
8.2
Services
7.2
Staff
7.8

Good 6.0
Pros: Clean
Good 6.0
Pros: Comfortable cozy rooms. Friendly staff.
Cons: No cleaning in the room for four days. Linen and towels were not changed. They didn't even take out the garbage. Breakfast is replaced by snacks.
Excellent 9.0
Pros: Cleanliness
Cons: The shower had poor water experience with the types of heads used. They need to better the shower flow
Excellent 8.0
Pros: Comfortable bed!!
Cons: Planes passing overhead.
Excellent 10.0
Pros: A very nice and helpful hotel staff if we need anything there you are immediately ready to find out the problem inside the room. My kids and I will be back there again at the Comfort Inn & Suite and thank you for the survey you presented
Cons: I have nothing more to say that your hotel will be my regular visit maybe every other month.☕️
Excellent 10.0
Pros: This place is perfect for someone in a car who needs to catch a flight out of SFO. It is literally five minutes to the terminal. The room we had was nice and spacious -- great space for repacking and all that.
Cons: Coffee wasn't great -- hot and caffeinated but ...
Poor 1.0
Pros: Location was good.
Cons: First room smelled horribly of cigarette. Second room my wife got bed bug bites all over her arms and neck. Now have to go through the process of calling San Francisco public health and paying for pest control to fumigate our house.
Good 6.0
Pros: It was close in proximity to the SFO airport. The gentleman at the front desk was welcoming and professional.
Cons: It was in an odd location, close to what felt like warehouses mixed in with residential. The lobby was tiny and it felt like a drive up motel.
Excellent 10.0
Pros: Chill staff
Excellent 10.0
Pros: Best hotel
Cons: Ok
Excellent 10.0
Pros: Clean and friendly staff
Cons: No everything went alright
Excellent 10.0
Pros: Location of the hotel to the event that we were attending was great. Breakfast was good and the room was clean. Staff was friendly.
Cons: Everything was fine.
Excellent 10.0
Pros: Everything was at or exceeded expectations - excellent accommodations , quality Breakfast, and superb service. All-around excellent stay!🎉👏🎉
Excellent 10.0
Pros: The hotel was e Carly what we were looking for. Great price, great location and great overall experience.
Excellent 10.0
Pros: Greeted nicely by a front desk staff, cleanliness, and location.
Cons: No
Good 7.0
Pros: close to airport
Cons: no pool
Excellent 10.0
Pros: Friendly staff and my room was nice and clean.
Cons: Next time I'll get a room not near the elevator. Next time do a fairly clean on the coffee pots. I don't drink coffee but tea. My water was dirty and pieces of dirts was in my water cups.
Excellent 10.0
Pros: The layout is unlike any other hotel I've stayed at. Very spacious. Rooms were up to date, comfy, and came with all the necessary amenities. Definitely comparable to some of the 4 star hotels I've stayed at.
Cons: None
Mediocre 3.0
Pros: Alarm was noting working in room Was bug bed i our bed and also in room
Okay 5.0
Pros: Decent size room, hotel shuttle available
Cons: Right under flight path,
Good 7.0
Pros: Not fancy, but clean, room was good size. Staff helpful.
Cons: Offers shuttle from SFO but drops off at several hotels. Not a negative, but it does take a few minutes extra to get to hotel.
Excellent 9.7
Pros: Clean comfortable room. Many restaurants nearby. But the best thing for us was the 5 minute easy drive to return the rental car and then get on a plane at SFO Airport.
Cons: Had a water leak in bathroom in the First room they put me in. However, the front desk staff came very quickly to assess and moved us immediately to another room. Very impressed with their friendly, quick response.
Good 7.0
Pros: Le personnel était gentil et courtois, la chambre était propre et appropriée à nos besoin.
Cons: Ma chambre était dans le corridor en face d'un salon, alors il y a avait toujours du monde devant notre chambre.
Okay 5.0
Pros: Standard accommodation for a 8-hour layover. Typical breakfast.
Cons: Inefficient shuttle service operated by a non-related party: Waited 50 minutes for a 6 minute ride.
Okay 5.0
Pros: Clean, breakfast,.
Cons: Did not accommodate myself and 3 children. Rude woman when we arrived. No rollaway beds available. Only provided one blanket and sheets so I had to use all the pillows from the bed to fix a place for one child, one slept in a chair, no recline. It's crazy
Excellent 10.0
Pros: Clean and comfortable .... close to airport ... coffee available...not a good choice for family unless using Bart or needing overnight place for flight....left charger and was sent to Me quickly ..... very nice
Cons: Shuttle slow and infrequent for pickup at airport... dies not run frequently in morning to airport .... if you miss it you will Need a cab..... also van not clearly marked .... very confusing
Good 7.0
Pros: convenience
Cons: I'm very upset that the hotel charged extra charges on two credit cards...the card that was used for the room & another card requested by the front desk at checkin. This is a bare bones outfit, and there is absolutely no opportunity for incidentals.
Excellent 9.4
Pros: The facility was spotless.
Cons: Could hear the television in the room next-door.
Excellent 9.4
Pros: This hotel is convenient to the rental car center. I had a flight leaving during morning rush hour so was glad i only had a few blocks to drive.
Comfort Inn & Suites San Francisco Airport West - San Bruno
Rated no. 10
8.1
Excellent 8.1
Based on 276 reviews
Details
Reviews

Cleanliness
8.2
Comfort
7.9
Facilities
6.2
Location
8.1
Overall
6.3
Overall 7.9 Good
Based on 497 reviews
Cleanliness
8.2
Comfort
7.9
Facilities
6.2
Location
8.1
Overall
6.3
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
4.0
Staff
8.0
Cleanliness
8.0
Comfort
7.7
Location
7.8
Services
7.5
Staff
8.0
Cleanliness
6.0
Comfort
5.0
Facilities
5.0
Location
6.0
Overall
6.0
Cleanliness
6.5
Comfort
7.0
Facilities
7.0
Location
7.5
Overall
6.5
Cleanliness
8.2
Comfort
8.0
Location
8.2
Services
7.5
Staff
8.2
Cleanliness
8.1
Comfort
8.0
Location
8.0
Services
7.7
Staff
8.1
Cleanliness
8.3
Comfort
8.1
Facilities
6.0
Location
8.5
Services
7.7
Cleanliness
8.0
Comfort
7.6
Location
7.8
Services
7.3
Staff
8.2

Excellent 9.0
Cons: I was doing an early morning check out (5am), I wanted to returned the key card, but the office was closed, and there was no where to deposit/return the card. I went back to the room and the was not working anymore, I had to slide the card under the front door. OTHER THAN THAT, IT WAS GOOD AND SMOOTH STAYING THERE, I WOULD COME BACK
Excellent 10.0
Pros: Mr. Patel at the front desk is warm and welcoming. He’s always there to help. They recently put wood shutters on the room windows to replace the curtains. Looks nice! The beds are very comfortable. The rooms are always clean. Oh and it’s very very close to SFO!
Excellent 10.0
Pros: Wonderful management. Clean and comfortable rooms. Very close to SFO!
Excellent 10.0
Cons: wifi was very spoty
Excellent 10.0
Pros: Excellent location, comfort, and owner: friendly and helpful. No breakfast because of covid restrictions. Good coffee and juice: POG got us in the mood for Hawaii!
Excellent 8.0
Pros: The convenience and location
Cons: New carpets would have been nice ! And more power outlets in rest room
Excellent 9.0
Pros: Location is an easy 6 minute drive from the SFO airport. The room is a standard 2 queen with a refrigerator, microwave, complimentary coffee, tv, and standard bathroom. The air conditioner was reliable and strong. The desk clerk was nice and professional.
Cons: Keep in mind this is a motel, there might be some shady activity and noises.
Excellent 10.0
Pros: Professional customer service at check in checkout. Clean bathroom , hot water and plenty clean towels. My room was quiet . Location of hotel is near San Bruno restaurants and shops and other businesses.
Cons: Planes flying over hotel
Good 7.0
Pros: Location to airport
Cons: Parking was tight, and only stairs.
Excellent 8.5
Pros: Very friendly and helpful staff
Excellent 9.7
Pros: Proximity to airport as we were late arrivals
Cons: Some road noise which did quieten down after 1am
Excellent 8.0
Pros: Super comfy mattress and pretty clean. The breakfast was better than I expected with not one but two flavors of waffles.
Cons: The additional pet fee is $25 per night which is steeper than most places and for the total price, I likely could have done better. It's also really close to the airport making it pretty loud.
Mediocre 2.0
Pros: Rooms are clean
Cons: They ask$100 deposit on credit card when check in, actually we were charged $300 on credit and manager said we won't be able to get it because the toilet is clotted up.... Worst experience e ever!
Good 7.0
Pros: A very convenient location, between a major freeway and a parallel major street. The breakfast was also very convenient.
Cons: The parking was very tedious, given that both of the lots are small and one of them has directional parking in which it is difficult to back out.
Regency Inn SFO Airport - San Bruno
Rated no. 11
7.9
Good 7.9
Based on 497 reviews
Details
Reviews

Cleanliness
8.1
Comfort
7.9
Facilities
7.2
Food
6.5
Location
8.5
Overall 7.9 Good
Based on 115 reviews
Cleanliness
8.1
Comfort
7.9
Facilities
7.2
Food
6.5
Location
8.5
Cleanliness
8.1
Comfort
9.0
Facilities
6.3
Food
6.5
Location
8.1
Cleanliness
8.2
Comfort
7.5
Location
8.4
Services
7.0
Staff
7.9
Cleanliness
8.0
Comfort
8.0
Facilities
7.5
Location
8.5
Overall
8.0
Cleanliness
7.2
Comfort
8.0
Facilities
7.5
Location
7.8
Overall
6.5
Cleanliness
8.1
Comfort
8.0
Location
8.6
Services
7.8
Staff
8.1
Cleanliness
8.5
Comfort
7.4
Facilities
8.0
Location
9.4
Overall
4.0
Cleanliness
8.4
Comfort
7.9
Facilities
7.2
Location
8.7
Overall
7.0
Cleanliness
8.3
Comfort
8.1
Location
8.8
Services
7.9
Staff
8.8

Excellent 10.0
Pros: Everything is good
Good 7.6
Mediocre 2.0
Excellent 9.1
Cons: The price could have been lower. It changed from $163 to $214 as soon as I clicked submit.
Good 7.1
Pros: We booked this hotel as a overnighter before our long haul flight back to Australia, so it is in a great location and the free courtesy bus to and from SFO was great. Breakfast was surprisingly nice.
Cons: Unfortunately our aircon in the room was making it warmer than the outside, so ended up turning it off, and no one able to remedy the problem. Asked for a fan a couple of times , never arrived.
Excellent 8.3
Pros: Clean, breakfast with eggs/omelette.
Cons: Na
Excellent 9.6
Pros: Nice breakfast and comfy beds
Cons: Breakfast area needed more seating.
Excellent 10.0
Pros: location to airport
Excellent 8.8
Cons: My reservation was not in the computer had to call booking com
Excellent 9.4
Pros: Comfortable bed, good breakfast, clean, nice tv, free shuttle from the airport
Cons: I couldn't login to the WIFI
Good 6.8
Pros: The room is very clean.
Cons: It's very noisy when I sleep
Excellent 8.5
Pros: Price was excellent, room was clean, provided ear-plugs due to proximity to airport but I could barely hear the planes without them. The shuttle was on time and delivered us right to our terminal. Overall an excellent experience.
Excellent 8.0
Pros: Staff were very friendly and nice.
Cons: Cloth curtains in the bathroom, everything got wet. No available drinking water, they ran out.
Excellent 8.0
Pros: Location was good, staff was friendly, breakfast and Tuesday evening "meal" was good.
Cons: Room was a little dated and we could hear person walking in the room above us.
Excellent 9.7
Pros: Very clean and comfy.
Cons: I wish they'd have had an arm in the lobby.
Okay 4.0
Pros: I did not see any bugs, and the breakfast was pretty good. I would say it the food was moderately above average, but the breakfast room was teeny tiny. Decent toiletries. Relatively friendly staff. Most of the furniture seemed on the newer side. It is very nice to be able to walk on the pathway behind the hotel.
Cons: Temperature.....The whole motel can either be on heat or cold, then you can choose to turn your fan on in your room if you want one of those temperatures. Since it was windy out, the motel choose heat during our stay. It must have been 80 degrees in our room with no circulation. The windows open but they open to the open air walkway that is not locked or guarded against anyone walking off the street. Aside from that, its pretty dirty, paint chipping, ceiling panels are broken or coming up. The wall paper was no longer attached to the wall and you can see all the holes in the walls where other pictures used to be. Also.... its incredibly noisy, since opening your window is the only way to get any air circulation if you are not choosing the same temp, you get to here lots of other guests... doing what we all know happens at motels by the airport. There seemed to be plenty of other decent hotels nearby, I would steer clear of this one unless you don't have a choice. LASTLY! The vending machine to the left of the office was out of stock, and the office staff knew it would just take your money and not give you any items. Luckily they told me but not the guy before me!
Good 6.2
Pros: The shuttle to/from the airport was nice and ran on time. I didn't get to experience the breakfast (it started at 6 AM and I headed to the airport at 5:30 AM) but it looked good enough.
Cons: There was definitely a lot of jet noise in my room but I was able to fall asleep without to many issues. The hotel is a dated motel-style layout with exterior hallways.
Good 7.1
Cons: Police arrested someone in the room next to mine at 11pm - quite scary.
Excellent 8.0
Pros: loved the view the bay close to the airport and plenty of resturaunts close. Cant wait to get back home.
Excellent 9.7
Pros: Great view. Comfy bed. Fridge. Good hot breakfast.
Cons: Room a bit small but nice.
Excellent 8.2
Pros: Situation
Cons: Bad smell, loud fan is always working
Excellent 9.3
Pros: San Francisco bay was my view, beds were extremely comfortable, breakfast was served very early which was perfect for our 9 am flight and didn't need to buy breakfast at the airport,very clean, direct tv channels, and a great location next to airport. I'd definitely rebook this place over the more luxurious hotels near by. Absolutely got the most bang for my buck!
Cons: Nothing
Good 7.3
Pros: drive up to the door motel room. It was next door to my conference at 60% of the price.
Cons: spendy for the quality due to the location.
Vagabond Inn Executive San Francisco Airport - Burlingame
Rated no. 12
7.9
Good 7.9
Based on 115 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.0
Facilities
6.8
Location
7.9
Overall
7.5
Overall 7.8 Good
Based on 659 reviews
Cleanliness
8.3
Comfort
8.0
Facilities
6.8
Location
7.9
Overall
7.5
Cleanliness
8.0
Comfort
7.8
Location
7.7
Services
7.6
Staff
7.4
Cleanliness
8.0
Comfort
8.0
Facilities
7.5
Location
9.0
Overall
8.5
Cleanliness
8.5
Comfort
8.2
Location
8.1
Services
8.1
Staff
8.2
Cleanliness
8.5
Comfort
8.1
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
8.2
Comfort
7.9
Facilities
6.5
Location
7.8
Overall
7.0
Cleanliness
7.9
Comfort
7.4
Location
7.5
Services
7.2
Staff
7.5

Excellent 10.0
Pros: cozy
Excellent 10.0
Pros: I liked everything, bed linens and pillow cases were clean, blankets too what is important for me. New furniture Staff nice and price $93 out the door is worth for good and clean holel!
Excellent 10.0
Pros: Everything
Cons: Everything
Excellent 10.0
Excellent 9.0
Pros: The room was spotless, good bathroom and with a microwave and cooffe maker, wifi was great and cable tv super. didn't see a complementary breakfast but it was ok with me. the premises were very secure and very quiet for those resting.
Cons: i feel there was no need for a deposit and the awful long time it takes to show on my credit card bill before is taken out, like i was been charge an extra 100 bucks !!!!
Okay 5.0
Pros: customer service are really nice.
Cons: noise and no breakfast. they use to serve bfast .
Okay 4.0
Pros: Location
Cons: Our room faced the street and I could hear the all the vehicles driving down the street all night, also early in the morning we could hear the people in the unit above use making the bed squeak . The floors where covered with Pergo type flooring.
Excellent 10.0
Pros: Clean, felt luxurious, had a jacuzzi bathtub!
Cons: Be nice if they had a small free continental breakfast
Okay 5.8
Pros: very close to the airport
Cons: there was some mold in the bathroom
Excellent 9.7
Pros: Found this hidden gem of a hotel for Thanksgiving weekend at a great price. Close enough to The City to run back and forth.
Excellent 10.0
Pros: The location and the quietness of the rooms. Even though it's right on El Camino there was very little street noise and the whole hotel was quiet the whole night. Very friendly and helpful staff
Cons: No working DVD players when it was said there were some but that's honestly a very small dislike. All in all everything was great!
Excellent 8.0
Pros: Very convenient to the airport. Spacious, clean room. Good wifi and tv.
Cons: Not that big of deal, but the restroom fan was very loud.
Excellent 9.0
Pros: Location was great. Next to 2 intersecting freeways and SFO airport. Close to mall and restaurants. The room was very large! Also liked that the parking was free BUT very tight spaces.
Cons: We had 2 double beds but only 1 luggage rack to put our suitcases on. I asked if we could get another one and was told no because there is one per room. The parking spaces were so tight that i had to crawl through my passenger door to get in car!
Excellent 8.0
Pros: Convenient to airport, comfortable bed, competitive rate for the area.
Cons: While clean, the maintenance could be better e.g. peeling paint, rust spots around bathroom door.
Good 7.0
Pros: The bathroom was very clean and the bathtub had jets.
Cons: Parking is a bit limited, but it was free, so I can't complain. The lot next to the hotel is for the adjacent church,but the sign is difficult to see at night.
Okay 5.4
Pros: Neare airport. Ok staff. Okay place fore 1 night.
Cons: Noisy area. no were to go.
Excellent 10.0
Pros: Everything was great, great price, location, cleanliness. For the most part the staff was helpful. A little more aloha wouldn't hurt and would make the experience even better.
Cons: something that could be improved would be the directions at SanFrancisco airport to catch the hotel shuttles
Good 6.0
Pros: Location to airport.
Cons: No breakfast.
Mediocre 3.0
Cons: Had to wait more than 50 minutes for the shuttle, which never came, though I called twice. No breakfast, staff wasn't friendly, no information about the hotel or area in the room.
Okay 4.0
Pros: Great staff and there are a couple of good restaurants in the area within walking distance.
Cons: It served its purpose as just a place to rest for a night or two. Nothing more than that.
Good 7.0
Pros: Good location
Cons: Had to wait 90!minutes for a room to become available
Poor 1.0
Pros: Close to the airport
Cons: The front office staff was very rude for no reason.
Excellent 9.0
Pros: I had bad experiences with them before but they really improve their customers .
Cons: All was nice and comfortable.
Mediocre 2.8
Cons: I didn't like the room well is not clean well specially the bed sheets comported and the pillow. The room is incomplete like tissues towels. The service is slow I waiter 2 hours for asking for the supplies. I have to follow up with them again the request.
Good 6.0
Pros: Close to airport, reasonable value for money.
Cons: Airport shuttle is shared with about 5 other hotels, and this one is the last stop. Even though it's only around 2 miles from the airport, shuttle ride took a full 30 mins. Room should have been cleaner, e.g. obvious food mess on bedside table.
Excellent 9.0
Pros: This was a great deal as far as being clean, surprisingly large, and comfortable. I didn't spend much time there (just overnight as I had a layover). I appreciated that they had breakfast items that I could grab and take with me, since I had an early flight and didn't have time to sit down and eat.
Cons: The room was freezing when I got there at 55 degrees F. I don't blame them for saving energy, but then I had to turn the dial to 80 just to try to make up for the cold. The room never got warmer than 68 degrees.
Gateway Inn & Suites San Francisco (Sfo) Airport - San Bruno
Rated no. 13
7.8
Good 7.8
Based on 659 reviews
Details
Reviews

Cleanliness
7.2
Comfort
7.3
Facilities
6.0
Location
7.7
Overall
6.6
Overall 6.9 Good
Based on 819 reviews
Cleanliness
7.2
Comfort
7.3
Facilities
6.0
Location
7.7
Overall
6.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
5.0
Comfort
10.0
Facilities
8.0
Location
6.0
Overall
5.5
Cleanliness
6.9
Comfort
7.1
Location
7.5
Services
6.8
Staff
7.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.0
Comfort
6.4
Facilities
6.0
Location
6.6
Overall
6.3
Cleanliness
7.4
Comfort
7.5
Location
7.8
Services
6.9
Staff
7.3
Cleanliness
7.3
Comfort
7.4
Facilities
2.0
Location
7.8
Overall
2.0
Cleanliness
7.0
Comfort
7.1
Facilities
5.0
Location
7.6
Overall
6.2
Cleanliness
6.5
Comfort
6.7
Location
7.3
Services
5.9
Staff
6.9

Mediocre 3.0
Pros: The location was great to get to SFA. Bed was comfy just need to do better on cleanliness! It's a must. Staff was professional. It smelled clean. Hot good pressure water.
Cons: The place is remodeling but the room I stayed in had mold on windows, bathroom. Bathroom was not tidy. Previous people's trash in microwave area. Recommend bleach for mold. Old furniture with spots.
Excellent 8.0
Pros: Size of room, comfort of beds, layout of room. It seemed spacious.
Cons: The phone had no dial tone, so no wake up call. We all have cell phones for calls! The TV cable kept glitching so not able to watch it.No tissue in bathroom. Otherwise the room and staff were excellent
Poor 1.0
Cons: Very dirty and mold everywhere first room I was put in reeked of mildew and rotten food and floor was wet second room they put me in to accommodate the first room was mold all through the bathroom I’m really disappointed and sad I waisted my money here
Okay 4.0
Pros: I liked the location.
Cons: It needs to be renovated, there was a hole in the bath tub, the linens were stained, we got a non smoking room but it smelled of cigarette smoke, I was woken up about 4 am with a tapping sound on the wall not sure what it was but it would stop for a minute or 2 and then start again.
Good 7.0
Pros: Near downtown San Bruno, lots of shops and restaurants nearby.
Cons: Must come and go through the parking garage because the main lobby is closed due to Covid. Some rooms are very near a car wash that is noisy until about 7:00pm.
Good 7.0
Pros: Comfy bed,t.v. wifi
Cons: They didn't have breakfast and they had boxes of stuff, furniture all around and the maid was to pushy
Poor 1.0
Pros: I don¿t like this hotel is smell smoke and is not clean
Cons: Yes the room is not clean
Good 6.0
Pros: I don’t know if the area in a city I have visited only once before 20 years ago is bad enough to merit the time of check in procedure and check in experience that is done there. It made me feel unsafe, very unsafe
Cons: Anyone could go up to any room because there is the feeling of no security because they sleep while you sleep
Okay 5.0
Pros: Large rooms.
Cons: The hotel really shows its age on the inside. Looks like they were doing some remodeling though. Cleanliness could be better.
Mediocre 2.0
Pros: Nothing!
Cons: Old floors, old walls in the bathroom, rusty facets, old refrigerator, dirty elevator smelled like weed, cleaning crew knocked on the door 30 minutes before check out time.
Okay 5.0
Pros: Peaceful and quiet👍
Cons: Water was leaking bathroom sink when turning hot and cold knobs
Mediocre 2.0
Pros: Nothing
Cons: The room was in dire need of a restoration, the bathroom was falling apart. The furniture was dirty, it just felt like a half star hotel at best.
Poor 1.0
Pros: The front desk
Cons: The hotel was in a bad area. I did not feel safe. I went to my room and immediately left without staying. I went to another hotel in a better area closer to the airport. Lost $---.
Excellent 8.0
Pros: The room was very comfortable, although a little old and scruffy in places.
Cons: It was advertised as having an airport shuttle and free breakfast, but none of these things were provided. According to a sign at the hotel, these things haven't been provided for six months, so there has been ample time to correct the listing.
Mediocre 3.0
Pros: Price
Cons: The hotel was run down, didn’t look like the images, the exterior was dirty, the interior needed maintenance. Room had a strong body odor smell. Could barely understand concierge who greeted me through bullet proof glass in the garage entrance.
Excellent 10.0
Pros: The comfort of the king bed, the cable worked, and the bathrooms were spacious as well as the room.
Cons: Had to switch rooms because original smelled like cigarettes when it stated it was a non-smoking room. But we were very happy with how quickly they placed us into a different, better room.
Okay 4.0
Pros: Great location, good parking, spacious room
Cons: Mold in the caulking in the bathroom, coffee in the room was awful, I didn’t like that the comforter was sandwiched in between two sheets. The comforter did not look like it was washed every time either.. the front desk guy wasn’t very fri
Mediocre 2.0
Pros: Location was good.
Cons: Room 156 which had fungus mold on the bathroom walls. A/C filter was dirty. Disappointed for the international Ramada level.
Poor 1.0
Pros: The location
Cons: Carpet was dirty, ice holder with mold, shower head with mold, empty food bags on the cabinet, front desk personnel was rude and also there was no notice on the app that they require a $150 deposit.
Mediocre 2.8
Poor 1.0
Pros: Location
Cons: This hotel was nothing like it was shown online. Room was dirty. Bathroom had mold and dirty toilet. Very disappointed. It was a nightmare.
Good 6.0
Pros: Good room. Nice staff.
Cons: A bit smelly and in the middle of restoration. Higher than usual deposit.
Good 6.0
Pros: Room was clean.
Cons: Staff was of very friendly or helpful.
Okay 4.0
Pros: The bed was comfortable
Cons: The room was filthy. Needs to be cleaned badly for the mold and probably repainted. They upgraded our room because there wasn’t a queen bed available. We get into the new room and it wasn’t cleaned. Towels everywhere and bed unmade.
Poor 1.0
Pros: Nothing
Cons: $150 deposit on the dump And I only got $100 back And only got it because I paid cash the money I paid on my card that never got back
Excellent 10.0
Pros: This is one of the best hotel's in San Bruno.
Cons: No everything went well
Good 7.0
Pros: Room layout & decor.
Excellent 10.0
Pros: Every thing was great
Okay 4.0
Pros: The staff's attitude makes up for what the hotel lacks.
Cons: the parking garage homeless people drifted in and out and the garage is filthy dog feces or people feces anybody's guess but it was atrocious! Parking garage not secure big concern. Television in room did not work
Excellent 10.0
Pros: Location, staff and cleanliness of the hotel.
Poor 1.0
Pros: Nothing much apart from location, really.
Cons: Horrible Wifi. Bathroom flush was dysfunctional and kept splashing water back up which is a health and hygiene issue. Overall hotel was quite dirty. I would like a partial refund on my stay.
Mediocre 2.0
Pros: Nothing
Cons: There was no WiFi tv didn’t work. Construction going on
Excellent 8.0
Pros: Parking was included, close to SFO, room was fine.
Cons: The stocking of construction materials within hotel corridors, between rooms. Seems new doors are being installed and those new doors and materials are between rooms, plus carpet has been ripped out, spots of bare concrete floor.
Okay 5.0
Pros: Inside free parking
Cons: Ivwas not able to watch tv sincevtherecwas no cable and I was not happy about that my work relied on cable so I was not able to work.
Excellent 10.0
Pros: Very clean, plenty of towels, cozy.
Cons: Nothing at all, everything was great.
Excellent 10.0
Pros: staff was friendly and helpful.
Cons: rugs was still kind of wet by the bathroom.
Excellent 10.0
Pros: Clean room
Good 6.0
Pros: It was close to our destination, and had windows that actually opened
Cons: There was rarely anyone at the desk. Had to have our room cards reactivated, had to wait for someone to wander back. Water was shut off for an afternoon, phone in the room didn't work, mold in bathroom, floor and furniture dirty
Mediocre 2.0
Pros: Proximity to airport
Cons: Really Dusty rooms and furniture. My flush wasn’t working. No internet. Shuttle timings unclear and so could not use for airport
Poor 1.0
Pros: Feels as if planes are going to land on the motel. Motel is seedy on the outside.
Cons: Noise was the worst I've ever experienced, seedy location and decor
Poor 1.0
Pros: Just the location.
Cons: The bed sheets were dirty and the comforter have a stain was disgusting. Took a picture as a proof.
Excellent 10.0
Cons: The luxurious vibe.
Poor 1.0
Pros: A roach hotel. Blood on the bed sheets upon check in. Filthy and disgusting. Linens can' be used. Food can't be eaten. Charged $--- for 1 night. Checked in at 11:30 for the night post flight. Why has this not been condemned by the authorities?
Cons: Please contact me! A Wyndham property serves pig slop and filth here. Employees ignore the client. A gross place! This is unacceptable. Don't sell this or stay here This is suppose to be a Wyndham property. Shame on u for taking advantage of peopl
Okay 4.5
Pros: Clean, comfortable bed. Convenient location.
Cons: Cleaner bathroom, found hair all over. Old and outdated room, extra unnecessary furniture in room.
Good 7.0
Pros: Close to the Airport
Cons: The configuration of the hotel was a little funky
Poor 1.0
Pros: Nothing
Cons: Hotel rooms resembled dorm rooms and building structure lacks privacy. Also maids rudely knock on door at 7am and checkout is at 11am. Lastly, I was overcharged for security deposit due to computer system error and have to wait for credi
Good 6.0
Pros: Nothing
Cons: Weird room. It was like they stuffed extra furniture in there they didn't know what to do with. No hangars in closet. Broken iron.
Mediocre 3.0
Pros: nothing
Cons: 1 star at best
Okay 5.0
Pros: This hotel needs a total rehab
Cons: Everything is worn out
Okay 4.0
Pros: The front desk guy the Mgr was nice
Cons: Filthy room Sheets on bed on inside out No blanket Towels n clothes outdated Shuttle is junk
Excellent 10.0
Pros: Sam, the manager was wonderfully accommodating. Access to freeways and the city was excellent. One surprising benefit, refilling the rental car with gas was a breeze with gas stations right up the street. Maid service was also excellent.
Cons: Didn't partake of the breakfast - not particularly desirable, but fine for a family with youngsters.
Good 7.4
Pros: The room was clean and recently remodeled.
Cons: The front desk employee when we checked in was surprisingly unfriendly.
Mediocre 2.0
Pros: Location
Cons: Everything else. Worst hotel ever. Stains all over bedding and towels and very dirty room.
Excellent 8.5
Pros: We really liked our stay and the room was nice we where there more just to sleep we have family in Pacifica so was visiting family
Cons: We got there and it was late and the windows where left open so the room was really cold and that is kinda scary. We where wanting a hotel with a continental breakfast that include eggs and sausage but the make your own waffles where good
Excellent 8.0
Pros: Close to airport and rental car return
Excellent 8.5
Pros: Shuttle was convenient and driver super friendly.
Cons: I thought the open courtyards seemed a little awkward.
Good 7.1
Pros: Convenient location and good price
Cons: The rooms were a little old and in need of cosmetic repair..
Good 7.7
Pros: It was cheap, and it was only a 10min to get to a Caltrain station that put you downtown San Francisco in less than 30min
Cons: Not much to do in the area I was staying, and traffic sounds.
Excellent 10.0
Pros: The cost was great. Breakfast was also good. We did a tour of the city and they picked us up and dropped back at the hotel.
Okay 5.4
Pros: Last minute reservation, looking for low price. Room was $89.
Cons: There was an aroma in the room, maybe like an air freshner. The place just did not match the price.
Mediocre 3.3
Pros: Rennovation attempts were in evidence.
Cons: Police raids. Hookers. Diaper stuck to the mattress.
Mediocre 2.6
Pros: Proximity to the airport.
Cons: Airport shuttle never arrived so I had to get a taxi from the airport. Price was misleading, yes there was a room for $110 but it was the nastiest smoking room I've ever seen. I had to pay an extra $50 for a room that I could even breathe in.
Excellent 8.6
Pros: Great staff. Booking mixup on my part and they honored the wrong booking date. A++++
Ramada San Bruno Sfo Airport - San Bruno
Rated no. 14
6.9
Good 6.9
Based on 819 reviews
Details
Reviews

Cleanliness
6.9
Comfort
6.7
Facilities
7.3
Location
7.6
Overall
8.0
Overall 6.7 Good
Based on 133 reviews
Cleanliness
6.9
Comfort
6.7
Facilities
7.3
Location
7.6
Overall
8.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
7.5
Comfort
7.1
Location
7.9
Services
6.3
Staff
7.7
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
6.3
Comfort
6.0
Location
7.0
Services
5.6
Staff
6.9
Cleanliness
6.5
Comfort
6.3
Location
6.9
Services
6.1
Staff
6.9
Cleanliness
7.7
Comfort
7.8
Facilities
8.0
Location
8.5
Overall
10.0
Cleanliness
6.8
Comfort
7.2
Location
7.8
Services
6.0
Staff
8.0

Excellent 10.0
Pros: location for what I needed was excellent
Cons: just could of had better towels other then that it was great
Excellent 10.0
Pros: The friendliness of the receptionist and clear instructions on how to use the card key! I enjoyed the walk from San Bruno Bart station to the motel, just far enough to get some exercise.
Excellent 9.1
Pros: Location, price, friendly, helpful, clean.
Excellent 9.0
Pros: Cheapest decent hotel in the area.
Cons: Like every hotel in the area, the price is outrageous for what you get.
Excellent 10.0
Pros: Location was excellent and very quiet.
Cons: No complaints at all.
Mediocre 3.0
Pros: I didn't have to be present to rent the room
Cons: The fact they took all of my credit card info and when my employee showed up they Wouldn't t give him the room saying I had to sign for it and show my ID. This was not shown to be a requirement If I didn't show I would be charged, no signature required.
Excellent 10.0
Pros: Great location, nice rooms, etc. Would stay here again.
Cons: The toilets, like in virtually every facility that I have ever been in are WAY TOO LOW! The local cable provider did not have a lot to offer - tho the motel should have provided a written guide as to what channel were what.
Good 6.0
Pros: Clean room, easy to find and great location- close enough to everything to make traveling easier. Staff is friendly.
Cons: Online it's listed that check-in time is 12 noon. It is actually 2 P.M. It's also listed that the room comes with a hair dryer which it does not. Bring your own towels(they are a little rough) and be sure to ask for more pillows or have your own, one is supplied, but it's a little thin.
Ritz Inn - San Bruno
Rated no. 15
6.7
Good 6.7
Based on 133 reviews
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