San Francisco hotels in Russian Hill

Cons: Other than a very minor key card malfunction, I don’t have any real issues to report.

Cons: Obviously there's no room service, etc., bur given the price that's not really surprising. Overall I wouldn't really call it a negative.

Cons: Shower did not work and only one light in bathroom, condition of room and furniture was a little bit below par and tatty.

Cons: The woman at the front desk lied to us when we checked in and told us she couldn't take our travel visa because it was against company policy. When we checked out in the morning, another woman told us that she couldn't take it because our bank would overcharge us and she was just protecting us (which was not even close to the story the woman told us the night before). She insisted on taking another card, even after we tried to explain that the reason we had the travel card was to protect ourselves and keep from getting charged ridiculous fees by our bank. Also, when we were getting ready in the morning a woman from housekeeping started banging on the door, and then tried to open it. When she saw us in the room (a full two hours before check-out) she said "Oh, you're still in here. Well, when are you leaving?" Not "Gosh, I'm so sorry!" For the outrageous cost of this room I expected better service. Since my partner and I had to pay a bunch of ridiculous fees because they wouldn't accept our bank-issued travel credit card, and because they both lied and were completely rude about it, there is absolutely no way I will ever be staying there again.

Cons: it's quite far away from all the actions are. About 20 min. walk from the Fisherman's Wharf. Not far away if by car or not hilly but it's SF, hills are everywhere! We stayed on the 3rd floor, every morning shortly before 7, we could hear chairs moving around, you couldn't really sleep in if you wanted to. The noise was from the breakfast room on the 1/F. It was very annoying!

Cons: The parking garage experience was AWFUL. very narrow and low ceilings, with many poles in the way that made it very hard to maneuver. I drove a friend's Ford Explorer which ended up getting multiple dents and scratches from hitting the poles to avoid hitting other cars. If you have a van or truck, DO NOT sTAY HERE. The extra money I saved by staying here ended up costing $500+ in damage repairs. Also, the night staff at the hotel was rude and unhelpful.

Cons: No black out curtains in the room.

Cons: If you are a light sleeper, this place probably won't work for you. It was very noisy, outside and inside. We could hear traffic, sirens, and even people talking outside on the street at all hours. Two homeless people on the sidewalk had a loud argument at 5 a.m. regarding a space they wanted to claim for the day to solicit donations and we could hear them quite well. In the room next to us we could overhear their conversations even though they weren't talking loudly. The walls must be rather thin!

Cons: Not much I can say bad.

Cons: Nothing too bad to say except the front desk people being a bit disengaged but they got the job done. No cool extras like gym, pool, etc. Im sure that's to be expected in a crowded city.

Cons: The underground parking is a bit challenging. Very tight!

Cons: Slow wifi, pay for parking $26, expensive $300 a night, ugly carpet, pop corn ceiling

Cons: Traffic noise at night

Cons: Parking was too expensive. Elevator was slow, stinky and dirty Wifi was slow

Cons: Large room so would have liked a small couch or reading chair for more comfortable seating. Not the fastest elevator but only 5 floors so no big deal.

Cons: Furniture in room broken. TV not have channels. Breakfast was less than basic.

Cons: We had a problem with our booking. Hotel staff/manager did not seem like they wanted to fix issue that they created. We requested a specific room(golden gate view) weeks in advance and they denied our request stating they were out of rooms. After I called multiple times to confirm reservation. Later that night I go to the lobby and Over heard a convo between staff and another guest, saying they were going to upgrade him to another room (golden gate view). really?!?! That's not good customer service at all!

Cons: Not kept up, our room smelled like feet.

Cons: I think every hotel now days should have a USB charging hub but at the very minimum somewhere convenient to plug in your phone, Ipad and computer. This place only had one visible spare plug which was in the middle of a wall a nowhere near the desk. It also was very lose so that it was hard to get the plug to stay in the wall. Sadly though, this is more typical everywhere you stay.

Cons: The rooms had a musty smell. But I think it's just the building

Cons: I am very upset with this hotel. We booked this hotel for our mini honeymoon in San Francisco. We booked and were guaranteed a king bed. Upon arrival we were told that we had Queens. I showed them my reservation that clearly stated that we booked a king. The front desk clerks were very rude. They didn't seem to care that our reservation said king. They said they gave our room away. Thanks for ruining our honeymoon. After a while they offered us free parking which was nice... but it was after I threatened to leave. The hotel is gross and not like the photos. Our bathroom was filthy and the toilet paper was on the floor. The bed was actually decent- but NOT A KING. I will definitely be spreading the word that you should not waste your money on this hotel. Perhaps if they would have showed some sympathy to our situation I'd feel different.

Cons: 4:00pm check-in, noisy

Cons: Room was dirty/dusty Bathroom looked like it hadn’t been cleaned in a while Sink was backed up Elevator stopped working

Cons: There wasn't shampoo in the shower, just body wash and conditioner which was odd.

Cons: Because of the architecture of the building, in order to get to my 5th floor room, I had to go to the 4th floor, walk around the building, and take a different elevator to the 5th floor.

Cons: Experienced bed bugs in the accessible hotel room.